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Operations manager vs supervisor

The differences between operations managers and supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an operations manager, becoming a supervisor takes usually requires 1-2 years. Additionally, an operations manager has an average salary of $76,894, which is higher than the $53,902 average annual salary of a supervisor.

The top three skills for an operations manager include customer service, logistics and continuous improvement. The most important skills for a supervisor are customer service, safety procedures, and sales floor.

Operations manager vs supervisor overview

Operations ManagerSupervisor
Yearly salary$76,894$53,902
Hourly rate$36.97$25.91
Growth rate6%-
Number of jobs343,868224,920
Job satisfaction55
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 44%
Average age4446
Years of experience62

What does an operations manager do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

What does a supervisor do?

Supervisors are responsible for overseeing the daily functions of employees in a specific team, department, or even a work shift. They create work schedules, organize work processes and workflows, train new hires, provide necessary reports related to the team function and the employees, monitor and evaluate employee performance, and ensure that goals of the specific team or department are met. When needed, supervisors also provide guidance to employees in terms of their career or even personal challenges. They also help in fostering harmonious work relationships by resolving interpersonal conflicts at work. To be successful in their role, they must have leadership skills, time management skills, decision-making capabilities, analytical skills, and problem-solving skills.

Operations manager vs supervisor salary

Operations managers and supervisors have different pay scales, as shown below.

Operations ManagerSupervisor
Average salary$76,894$53,902
Salary rangeBetween $47,000 And $123,000Between $31,000 And $92,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateDelawareAlaska
Best paying companyMcKinsey & Company IncReed Smith
Best paying industryTechnologyHealth Care

Differences between operations manager and supervisor education

There are a few differences between an operations manager and a supervisor in terms of educational background:

Operations ManagerSupervisor
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Operations manager vs supervisor demographics

Here are the differences between operations managers' and supervisors' demographics:

Operations ManagerSupervisor
Average age4446
Gender ratioMale, 69.4% Female, 30.6%Male, 55.8% Female, 44.2%
Race ratioBlack or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%Black or African American, 12.2% Unknown, 4.1% Hispanic or Latino, 19.0% Asian, 4.6% White, 59.5% American Indian and Alaska Native, 0.7%
LGBT Percentage10%6%

Differences between operations manager and supervisor duties and responsibilities

Operations manager example responsibilities.

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
  • Manage the export booking and documentation department ensuring smooth on-time delivery.
  • Show more

Supervisor example responsibilities.

  • Lead continuous process improvement and six sigma teams to meet ISO 9001 and QS 9000 standards.
  • Manage and implement merchandising strategy for POS marketing and display inventory.
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Organize care with 6 CNAs.
  • Coordinate lifeguard duty schedule for all pools.
  • Maintain cleanliness throughout kitchen, coolers, and freezer areas.
  • Show more

Operations manager vs supervisor skills

Common operations manager skills
  • Customer Service, 23%
  • Logistics, 7%
  • Continuous Improvement, 6%
  • Payroll, 5%
  • Project Management, 4%
  • Process Improvement, 4%
Common supervisor skills
  • Customer Service, 11%
  • Safety Procedures, 9%
  • Sales Floor, 9%
  • POS, 9%
  • Direct Supervision, 9%
  • Payroll, 5%

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