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The differences between sales support representatives and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales support representative and an associate sales representative. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a sales support representative include sales support, phone calls and POS. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.
| Sales Support Representative | Associate Sales Representative | |
| Yearly salary | $38,310 | $51,007 |
| Hourly rate | $18.42 | $24.52 |
| Growth rate | 4% | 4% |
| Number of jobs | 319,292 | 333,049 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.
Sales support representatives and associate sales representatives have different pay scales, as shown below.
| Sales Support Representative | Associate Sales Representative | |
| Average salary | $38,310 | $51,007 |
| Salary range | Between $30,000 And $48,000 | Between $37,000 And $68,000 |
| Highest paying City | Seattle, WA | Boston, MA |
| Highest paying state | Washington | Massachusetts |
| Best paying company | NetApp | Verint |
| Best paying industry | Finance | Health Care |
There are a few differences between a sales support representative and an associate sales representative in terms of educational background:
| Sales Support Representative | Associate Sales Representative | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales support representatives' and associate sales representatives' demographics:
| Sales Support Representative | Associate Sales Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 39.9% Female, 60.1% | Male, 50.8% Female, 49.2% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |