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Sales support representative vs ticket sales representative

The differences between sales support representatives and ticket sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales support representative and a ticket sales representative. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $37,607 average annual salary of a ticket sales representative.

The top three skills for a sales support representative include sales support, phone calls and POS. The most important skills for a ticket sales representative are customer service, group ticket sales, and outbound calls.

Sales support representative vs ticket sales representative overview

Sales Support RepresentativeTicket Sales Representative
Yearly salary$38,310$37,607
Hourly rate$18.42$18.08
Growth rate4%4%
Number of jobs319,292141,545
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 61%
Average age4747
Years of experience44

Sales support representative vs ticket sales representative salary

Sales support representatives and ticket sales representatives have different pay scales, as shown below.

Sales Support RepresentativeTicket Sales Representative
Average salary$38,310$37,607
Salary rangeBetween $30,000 And $48,000Between $25,000 And $55,000
Highest paying CitySeattle, WA-
Highest paying stateWashington-
Best paying companyNetApp-
Best paying industryFinance-

Differences between sales support representative and ticket sales representative education

There are a few differences between a sales support representative and a ticket sales representative in terms of educational background:

Sales Support RepresentativeTicket Sales Representative
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 61%
Most common majorBusinessKinesiology
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales support representative vs ticket sales representative demographics

Here are the differences between sales support representatives' and ticket sales representatives' demographics:

Sales Support RepresentativeTicket Sales Representative
Average age4747
Gender ratioMale, 39.9% Female, 60.1%Male, 45.2% Female, 54.8%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.4% Asian, 5.2% White, 72.6% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales support representative and ticket sales representative duties and responsibilities

Sales support representative example responsibilities.

  • Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
  • Facilitate the transition from AS400 to JDE operating system.
  • Utilize all programs, systems, and procedures of windows operating systems.
  • Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
  • Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
  • Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.
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Ticket sales representative example responsibilities.

  • Accomplish accounting of sales, customer and VIP relations and seating assignment management.
  • Manage ticket sales on game day, throughout the season, and during the off-season for all NCAA events.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Gain experience working with pos system and handling cash.
  • Ticket sales, retail, accounting, staff training, pos system
  • Work in ARCHTICS CRM and ticketing system for contact management and ticketing.
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Sales support representative vs ticket sales representative skills

Common sales support representative skills
  • Sales Support, 16%
  • Phone Calls, 10%
  • POS, 8%
  • Product Knowledge, 7%
  • Customer Complaints, 6%
  • Customer Inquiries, 6%
Common ticket sales representative skills
  • Customer Service, 27%
  • Group Ticket Sales, 21%
  • Outbound Calls, 5%
  • Season Ticket Holders, 5%
  • Repeat Business, 4%
  • Ticket Orders, 4%