Senior director jobs in Wilmington, NC - 67 jobs

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities The Opportunity Onto Innovation is seeking a Sr. Program/Project Manager to join our Information Technology leadership team. Reporting to the VP of IT, this role will be responsible for driving the successful delivery of our most critical IT programs and projects. You will establish and manage program governance, standardize project management processes, and ensure alignment with business objectives. This is a high-impact role requiring strong leadership, organizational skills, and the ability to manage complex, cross-functional initiatives. Responsibilities * Lead the planning, execution, and delivery of large-scale IT programs and projects. * Develop and maintain program governance frameworks, processes, and best practices. * Partner with IT and business stakeholders to define project scope, objectives, and success criteria. * Manage project budgets, timelines, and resources to ensure on-time, on-budget delivery. * Identify and mitigate risks, issues, and dependencies across programs. * Provide regular status reporting and executive-level updates on program health and progress. * Drive continuous improvement in project management methodologies and tools. * Coordinate with vendors and partners to ensure successful delivery of solutions. * Support change management and communication strategies for major initiatives. * Oversee program documentation, compliance, and audit readiness. * Facilitate IT leadership and Team meetings, including agenda setting, follow-ups, and action tracking. * Oversee IT governance processes, including budget planning, resource allocation, and performance metrics. Qualifications * Requirements * Bachelor's degree in Information Systems, Business, or related field; PMP or equivalent certification preferred. * Proven experience managing large, complex IT programs and projects in a global environment. * Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). * Excellent leadership, communication, and stakeholder management skills. * Ability to manage multiple priorities in a fast-paced environment. * Experience with IT governance, budgeting, and vendor management. * Familiarity with enterprise systems, cloud platforms, and digital transformation initiatives. * Strong analytical and problem-solving skills. * Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions. Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.

In search of a truly gifted and experienced individual to work at one of the top Audi Magna Elite Stores in the Country. Give customers the best experience possible everytime Be able to run a deal quickly from start to finish Run $2k PVR and 2+ Products per Deal Maintain Lender Relationships Continually Learn and Master All Lender Programs to Maximize Opportunities Secure Top Tier Floorplan % Kickback from Audi Financial Services by hitting 60% penetration on New Contracts and 50% on CPO Contracts Maintain 100% compliance in Dealertrack's Compliance Portal including… Red Flags, Risk Based Pricing, Out of Pocket Questions, and OFAC Maximize Dealers participation programs (Audi Pure Protection DPP, and Extra Protect Profit Share by keeping VSC sales above 30% at a minimum. With a goal of 50%. Across new and used vehicle sales. DPP “VSC” is inclusive of Term Protection and Lease End Protection Extra Protect Profit Share is strictly VSC at this time. Uphold 300% Rule. 100% of Products, Presented to 100% of customers, 100% of the time. Measured by Darwin Reporting Analytics and digital signatures on menu and accept/decline form Ensure 100% Interview measured by Darwin Reporting Analytics Manage and maintain a CIT avg days to fund of 5 days Notate any deals over 5 days in Axcessa Bring any deal of 10 days or older to the GM's attention Continually train sales department members on F&I Products to ensure the highest quality product introductions (seed plantings) and to avoid misunderstandings of products from customers Always remember the 5 main responsibilities of F&I: 1) Deliver the Car, 2) Protect the Dealership, 3) Maintain Cash Flow, 4) Generate Income, 5) Have Fun!

Atlantic Medical Management (AMM) is looking for an experienced Director of Revenue Cycle Management to join our organization. AMM is a corporate medical management firm that is dedicated to improving patient care. Home base for this position is in Cary, NC but requires travel throughout Eastern North Carolina. The Director of Revenue Cycle is responsible for day-to-day revenue cycle operations and the planning, development, and implementation of policies, objectives, and initiatives. Responsibilities include: Provides management supervision and operational direction for assigned Revenue Cycle Management departments. Designs and oversees an industry-leading patient access and financial services operational model that ensures high physician and customer satisfaction, organizational efficiency, and strong financial performance while assuring accurate and complete data collection, streamlined financial clearance functions prior to service and sound cash collection processes. Communicates performance expectations of Patients First and supports corporate goals for revenue cycle management. Promoting revenue cycle and being a champion of change, to set and achieve shared outcomes. Facilitate a collaborative team that provides customer-friendly services to patients, payers, and vendors. Ensures compliance with all federal, state, and local regulations governing rendered patient services and reimbursement. Will report and assist the CFO to implement strategic growth plans. Working with the finance team to ensure revenue is consistent with GAAP. Design and administer all revenue cycle policies and procedures. Spearhead contract negotiations with payor sources (i.e. federal health care programs and Third-Party) Develop and lead new models of care using technology to meet consumer expectations. Responsible for billing charge master, revenue integrity, insurance follow-up, denials management, payment variance, and collections. Participates with leadership in developing budget, salary administration, equipment purchases and establishment of annual goals and objectives. Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards. Promotes and practices AMM mission and values and follows its policies and procedures Knowledge, Skills and Abilities Knowledge of organizational management, preferably in a health care setting. Ability to plan, develop, implement, and evaluate policies and procedure through a management team. Ability to formulate decision and communicate them in an authoritative and clear manner. Ability to foster cooperative and effective working relationships with the management team, Board of Directors, business/community associates and other health care facilities and organizations. Ability to work well as part of a professional team. Demonstrated ability to communicate with patients and staff professionally and tactfully. Professional and business-like in appearance and demeanor. Requirements and Qualification: A Minimum Bachelor's Degree in Business Administration and/or Accounting. At least Five years' experience working in areas of Healthcare revenue cycle management. Medical Billing Certification (preferred) Knowledge of Third-Party clinical billing, contractual and compliance regulations, along with a demonstrated understanding of automated processes, electronic data interchange and associated operational processes is preferred. Advanced knowledge of NC Medicaid managed care reform and regulations. Understanding of Advanced Medical Home Care Management requirements and functions Strong communication and presentation skills, training/meeting facilitation skills essential. Solid relationship building and interpersonal skills Excellent writing, research and analytical skills Excellent coordination skills, including multitasking and setting priorities on work assignments High degree of independence, flexibility, initiative and commitment Ability to deal effectively with a variety of people Benefits: 401(k) Health, Dental and Vision insurance Employee assistance program AFLAC Paid time off

As a Vice President of Property Management you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good VP Property Operations exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential. Your Responsibilities: * Oversee and create an environment of ownership and accountability for a team of property leaders responsible for delivering property management products and services to our clients with a focus on exceptional customer service. * Attracts, develops and retains a diverse team of directors and managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new leaders. * Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities * Regularly influences and mentors Property Leaders and their teams and communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic * Holds self and direct reports accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results * Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check ins, structured one-on-meetings, mid-year touchpoints and annual reviews * Has a regular team meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives * Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client * Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts * Partners regularly with sales and contributes highly to developing new business * Models company culture, values and brand promise to foster and strengthen client relationships * Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services * Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency * Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives. * Communicates regularly and strategically with board members for the purpose of providing information and influence to gain consensus * Partners with and leverages internal cross functional support teams to deliver high quality and prompt customer service that is in line with client expectations * Effectively leads the communication and change management of corporate initiatives that directly impact the portfolio and community manager and the client * Oversees the onboarding of new clients and establishes go-forward service expectations * Effectively manages the seamless transition of managers on properties, to prevent any disruption in the levels of service with the client * Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover * Is accountable for managing FirstService client contracts and obtaining timely renewals * Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing * Participates with senior leadership to develop business plans and supports the delivery of company initiatives to all direct reports in line with strategic objectives * Use of company tools, technology (Connect, Avid, etc.) policies and philosophies in the role and integration to the team and staff. * Works with leadership to review manager property assignments to ensure adequate balance of properties, appropriate workload and seamless manager transitions * Provide counsel and guidance to Regional Directors and Managers on financial services and optimization for our clients * Skills & Qualifications: * Bachelor's degree in business or related field from an accredited college or university * 5 to 7 years' experience in property management, construction or hospitality preferred * Experience in operations, account management or relationship management an asset * Valid state driver's license and state-mandated vehicle insurance. * Demonstrated experience in managing large, complex accounts with multiple clients and stakeholders. * Experience managing director level including development, coaching and performance management * Management of P&L and budgets of 4 million + revenue * Ability to translate organizational change implications and generate a change approach and solutions that drive desired results and client satisfaction * Demonstrated success working with and managing cross-functional teams, committees and councils in order to achieve desired results * Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily * Excellent communication skills to ensure clear and effective delivery of changes, solutions or updates to the client and the portfolio and community manager * Excellent leadership skills to coach, develop and motivate portfolio and community managers and other direct reports at all times * Excellent time management skills to meet deadlines and display efficiency * Critical thinking, problem solving, judgement and decision-making abilities are necessary. * Proficiency in computer programs like Microsoft Office, Outlook and Windows required. * Ability to work with sensitive and/or confidential information. What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation:$150,000 Annually Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

About this role Join our global team of cyber security experts, protecting our business and developing exciting capabilities on the frontline of cyber defense. Apply your passion and knowledge of cyber security to assist in the investigation of incidents. The Cyber Operations Analyst needs to demonstrate thoughtful knowledge of the evolving cyber threat landscape, BlackRock's risks, controls and security thresholds and recognize the expertise and importance of differentiated roles within the SOC. More specifically, the Analyst will support the global Cyber Operations function and have following key responsibilities: * Acts as an escalation point for regional information security incidents and support the response to incidents impacting the region and/or occurring during regional business hours. * Performs daily review of reports and alerts to identify Information Security events for further investigation while escalating exceptional events as necessary. * Act as a mentor for more junior team members. * Performs investigation and escalation for complex or high severity security threats or incidents. * Ensures that all identified events are promptly validated and thoroughly investigated. * Collaborates with technical teams to identify, resolve, and mitigate events. * Provides advice and guidance on the response action plans for information risk events and incidents based on incident type and severity. * Assists with containment of threats and remediation of environment during or after an incident. * Regularly develop new and interesting use cases for future SIEM logic. * Participate in cyber threat hunts in support of the global cyber operations function. * Assist with forensics investigations. * Participate in the creation, modification and maintenance of all Cyber Monitoring policies and procedures. * Keep abreast of cyber security trends and the emerging threat landscape in general and as it relates to BlackRock. * Deliver timely and detailed documentation related to any incident including the findings, review and follow-up activities. BlackRock is committed to building great Cyber Security careers for our people, and we are looking for an individual with a passion for cyber security defense to continue the growth of our exceptional team. What the ideal candidate looks like: * 4+ years of experience in security operations center, or similar security technical and operational role is preferred. * University Degree. MBA, CISSP, CISM, GCHI, CEH, CCNA, or GIAC are preferred. * Action-oriented attitude and willingness to roll up sleeves. * Intermediate knowledge in system security architecture and security solutions - IDS, Splunk, data loss prevention, next generation anti-malware, etc. * Intermediate knowledge of networking fundamentals (TCP/IP, Network Layers, etc.). * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of current threat landscape (threat actors, APT, cyber-crime, etc.). * Intermediate knowledge of security related technologies and their functions (IDS, IPS, FW, WAF, SIEM, DLP, Proxy, next gen anti-malware etc.). * Intermediate knowledge of Windows and Unix or Linux. * Intermediate knowledge of Firewall and Proxy technology. * Intermediate knowledge of malware operation and indicators. * Intermediate knowledge of penetration techniques. * Advanced event analysis leveraging SIEM tools. * Advanced incident investigation and response skill set. * Advanced log parsing and analysis skill set. * Advanced knowledge of ServiceNow a plus. * Strong oral and written communication skills. * Attention to detail. * Strong organizational skills. * Experience with scripting. * Knowledge of forensic techniques. * Integrity and the highest ethical standards. * Rapidly assimilates complex data and information and displays a developed learning agility. * Self-starter with the personal drive to achieve superior performance. * Courage of convictions and the ability to respectfully debate the status quo. * Natural curiosity and desire to always learn. About BlackRock: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. For additional information on BlackRock, please visit careers.blackrock.com | *************************** | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. For Wilmington, DE Only the salary range for this position is USD$138,000.00 - USD$186,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: ********************************** BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement. BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

Bring your expertise to JPMorganChase. As part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President within the Fraud Strategy Team, you will generate insightful analytics and provide recommendations concerning capability development, implementation, operational controls, and performance monitoring. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. Job responsibilities Conduct strategic analytics to help determine prioritization in coordination with Strategy and Product teams Identify and scope strategic capabilities to combat fraud while maintaining excellent customer experience Manage end-to-end capability builds including working with stakeholders to design solutions, develop requirements and test before implementation Develop and deliver high-quality senior leadership communications to effectively communicate strategic analyses and insights, enabling informed decision-making at the executive level Required qualifications, capabilities, and skills Bachelor's Degree Minimum 5 years of experience within financial services or similar environment Proficient in performing analytics using SAS or equivalent analytical tool and ability to query large amounts of data and transform the raw data into actionable insights Analytical mindset and strong problem solving skills Excellent oral and written communication skills Ability to work in a dynamic and fast-paced environment Preferred qualifications, capabilities, and skills Relevant fraud experience Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll. The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement. This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC. As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization. **Job Description** **Essential Responsibilities:** + Ensuring pay is processed on time, accurately and in compliance with government regulations. + Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable. + Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk. + Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance. + Drive process improvements and implement strategic initiatives. + Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner. + Implement standard work for pay & time processes & procedures. + Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans. + Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes. + Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action. + Provide insight on team strategy and continuous improvement solutions. + Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes. + Providing payroll and time & attendance expertise and leadership during M&A activities. + Translating strategies into action plans and align team priorities to the business. + Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role. + Serve as a peer mentor to other team leaders in NAM organization. **Qualifications/ Requirements:** + Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area. + Expertise in Workday Payroll, time & attendance systems and integration with payroll processes. + Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting. + Willing to travel as needed up to 15%. **Desired Characteristics:** + Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification. + Strong problem-solving skills to address complex payroll challenges. + Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners. + Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites. + Serve as a role model continuous improvement behaviors needed to encourage and embed change. + Strong interpersonal and leadership skills. + Strong problem solving and troubleshooting skills; solutions-oriented approach + Experience in managing internal & external audits. + Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment. + Experience with managing people virtually or a geographical dispersed team. **Pay and Benefits:** + The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025. + GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Manager Care Management, Foster Care (Manager I GBD Special Programs)** **$5,000 SIGN ON BONUS** This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. **HOURS** **:** Standard business hours, Monday through Friday. **TRAVEL** **: Travel within the county is required. When you are not in the field, you will work virtually from your home.** _We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy,_ _Intellectual/Developmental_ _Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes._ The **Manager Care Management, Foster Care** (Manager I GBD Special Programs) is responsible for managing and overseeing assigned care managers and ensuring fidelity to the CFSP Care Management model which includes physical health, behavioral health, and social services. **Primary duties may include, but are not limited to** **:** + Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities. + Review all Care Plans and ISPs for quality control andprovide guidance to care managers on how to address Members' complex health and social needs. + Ensure care managers provide Trauma-Informed Care and recognize the impact of ACEs on the CFSP population. + Coordinates service delivery to include member assessment of physical and psychological factors. + Participates in cross-functional workgroups created to maintain and develop program. + Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes. + Develops and conducts training programs for staff involved in the program. + Extracts and manipulates analytical data to present findings to relevant markets and stakeholders. + Hires, trains, coaches, counsels, and evaluates performance of direct reports. **For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are:** + Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. + Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. + Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system. **Preferred Qualifications** + Knowledge of resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, Behavioral Health,therapeutic, and physical health services. + Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred. + At least 2 years of management/supervisor experience (with direct reports) is needed for this position. + Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred. **We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses.** \#HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Director - Global Manufacturing Services is responsible for leading Stanadyne's Advanced Manufacturing Engineering element of "Relentless Pursuit toward the Ideal State of World Class Operations" (Safe Workplace, Defect Free, Zero Waste, on Demand, One by One), establishing a culture of driving out Waste and building Benchmark Manufacturing Processes. Developing and implementing the Bill of Process (standardizing the way we design processes, designing safety, quality and manufacturability into processes, participate with developing standard work, standardizing equipment and spare parts, best practice manufacturing and preventive maintenance, sharing overall best practices) for Stanadyne's Global Operations and supporting the Stanadyne Business System (SBS). Developing the Global team that promotes customer satisfaction and that positively impacts the financial performance of Stanadyne. Embraces and supports the "One Stanadyne" business model. RESPONSIBILITIES: * Develops, implements, manages, and integrates a Process Lean Road Map for manufacturing site locations. * Ensures world-class capabilities to support customers' specifications around process, to establish efficient, cost-effective requirements for ease of manufacturing and reproducibility. * Drives implementation of the FIVE levels of Process Design (Do not Pass Defects/Wastes, Best System, Best Pathway, Great System and Product Connection, Rigorous Improvement Activity). * Partners with the Global Opex team to align with the Stanadyne Lean Opex model. * Supports benchmark levels of Practical Problem Solving (A3 Thinking, Problem Solving). * Drives Global standardization, shares knowledge globally, across SBUs in a systematic fashion - Yokoten. * Establish a culture of leaders as teachers & trainers - educates and trains team members, as to their impact in supporting upper quartile Stanadyne performance. * Implements Design for Manufacturing concepts with the global design teams. * Drives great working relationships with Program Management, Product Design, Plant and Supplier teams to develop benchmark processes - our Plants need to be Selling Tools. * Collects current processes, global equipment inventories, creates and maintains log of both. * Develops and creates centers of excellence for specific processes, key components around. Nozzle manufacturing and pump head manufacturing are examples. * Develops a Standard BOP (Bill of Process), DFMEA, DFM, highlighting core processes and driving internal Make versus Buy. Develops a global organization that is capable of implementing the Stanadyne Bill of Process Operating Principles DFMEA, DFM highlighting core processes and driving internal Make versus Buy. Supporting the Stanadyne Model Line process and model. * Optimized processes for each area (Laser Welding, Assembly, Machining, Grinding, Testing, …), standardize globally, including TPM, common equipment, spares * Global Stanadyne Leaders - collaborate with Product Engineering, Plants, Program management, Procurement for DFM, insourcing/on-shoring opportunities * Plant Process Engineering leadership, Functional Leaders, Finance Leaders * Partner with Top Global Integrators, design and implement Benchmark Lean Processes * Build strong relationships with Best-in-Class integration partners, execute flawless launches & processes. * Implements Process SPD, SWI, 6S, LPAs and Strategic A3s- Annual Planning and Daily, Weekly, Monthly execution that supports the Stanadyne Annual and AOP Business Processes. * Develops Benchmark Level Capacity Modeling and Planning. * Drives high return investment on assets, "Most Simple Manufacturing Method", fully utilizes capital for facilities and equipment, and manages CAPEX processes with finance. * Implement installed capacity models, values for square footage utilization, with the focus on fully optimizing facility space management and visibility in CAPEX requests and overall planning. * Designs, implements and documents Standard Work for Benchmark Process, Kaizen and Process Improvement, testing and inspection. * Starts with NPD - Supports concurrent engineering efforts by participating in design development projects with a focus on DFS/E, DFM, optimized PPH, low scrap, benchmark Cp/Cpk, and customer requirements. * Strong DFMEA, PFMEA, Control Plans, SWIs. * Ensures Waste Elimination, Labor and Overhead Productivity gains Year-Over-Year, Kaizen thinking and A3 Problem Solving. * Interacts with Internal Customers and External SMEs to identify opportunities to improve SQDCM and establish feedback with manufacturing and product development team members. COMPETENCIES Kaizen, Continuous Improvement Mindset. Communication Proficiency. Decision Making. Organizational Skills. Problem Solving/Analysis. Results Driven. Technical Capacity. Thoroughness. Time Management. Competent with Microsoft Office Packages, CAD/Catia, and Mini-tab EDUCATION, EXPERIENCE AND KNOWLEDGE: * Require a Bachelor's degree in a technical or business discipline. * 10+ years' quality manufacturing experience in the Automotive Space. Ideally, at the Tier 1 level. Experience with aftermarket and remanufacturing businesses is highly valued. * Rotations through Materials, Quality, Lean, Operations, Plant Leadership. * Demonstrated track record of success with developing a Global Advanced Manufacturing Engineering strategies and deploying Lean systems while improving the execution of operations, overall business processes, products to our internal and external customers. * Hands-on experience in the areas of implementing Lean Processes/Tools, transactional lean, managing Advanced Manufacturing Engineering and demonstrated accomplishments in project management and process improvement initiatives. * Experience in global leadership, change management and ability to work effectively within a matrix environment * Strong process development background with demonstrated proficiency to gain organizational commitment and agreement to execute new processes Stanadyne is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, color, marital status, sexual orientation, disability, veteran status or any other protected class.

Director of Operations - CW IT Support Location: Wilmington, NC (On-Site) Full-Time | Leadership Role | Growth-Driven Are You a Results-Driven Leader Ready to Take CW IT Support to the Next Level? CW IT Support is on the hunt for a Director of Operations-a dynamic, process-driven leader who thrives on efficiency, accountability, and team development. This is an opportunity to lead a fast-growing MSP, optimize operations, and ensure our clients receive top-tier IT support. If you're a strategic thinker with a passion for customer success, team leadership, and operational excellence, we want to meet you! Why CW IT Support? Fast-growing IT support provider with a strong client base Work with a high-energy, results-oriented team We believe in Extreme Ownership, Continuous Improvement, and Customer Excellence Opportunities for career growth and professional development Check out our company culture and benefits at: *************************** What You'll Be Doing ✅ Overseeing Operations: Lead and optimize our service delivery, client onboarding, and project execution ✅ Driving Customer Success: Maintain 95%+ CSAT rating and ensure 100% client retention ✅ Scaling Efficiently: Improve processes to drive profitable revenue growth ✅ Building a High-Performing Team: Recruit, train, and mentor top-tier IT professionals ✅ Optimizing Performance Metrics: Monitor KPIs, track operational goals, and ensure service excellence Reports directly to the company president, who oversees revenue generating activities What We're Looking For ✔ Leadership & Problem-Solving: Strong ability to analyze issues, make data-driven decisions, and drive results ✔ Technical Knowledge: Advanced IT Skillset around servers, networks, and M365; experience in IT operations is a MUST ✔ High Standards: Passionate about efficiency, organization, and accountability ✔ Strong Communication: Clear, professional, and proactive in both verbal and written communication ✔ Drive & Adaptability: A growth-oriented mindset and ability to thrive in a fast-changing environment Perks & Benefits ✨ Competitive salary + performance incentives + 100% Health / Dental / Vision + 401(k) match ✨ Career advancement in a rapidly growing company ✨ Be part of a team that values employees, clients, and the community Ready to apply? Visit *************************** Let's build something great together!

The Director of Operations works under the supervision of the Senior Director of Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market • Providing effective and strong leadership to all Market teams • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. Master's Degree in nursing or health related field preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina driver's license and an operational vehicle.

- WEST COAST DIRECTOR OF REVENUE MANAGEMENT RATE OF PAY - $125,000 - $135,000 PER YEAR, EXEMPT (FULL TIME) ABOUT OUR ROLE Our West Coast Director of Revenue Management is responsible for overseeing the revenue management strategies of our West Coast hotel portfolio, ensuring that the portfolio is fully maximizing its room revenue, occupancy, ADR, and RevPAR potential. This role reports directly to the Corporate Director of Revenue Management. ABOUT OUR VALUES We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable. ESSENTIAL FUNCTIONS Develop and execute revenue management strategies for the assigned hotel portfolio to maximize RevPAR, RevPAR index, and profitability for each hotel. Work with operations and sales teams to develop marketing and promotional strategies that assist in boosting hotel revenue performance. Ability to work though performance reporting and communicate STR performance to both the property and corporate teams. Manage all booking channels, including third-party OTA channels, to optimize channel mix between direct bookings, OTAs, and other third-party booking engines, ensuring that those channels have the most up-to-date content, promotions, and marketing material advertised. Oversee rate strategies and own discount strategies that align with market dynamics and performance. Work with property sales leaders on group pricing, reporting and assist with monthly outputs. Implement and effectively communicate current revenue strategies to on-site and above property teams. Provide guidance to property General Managers and leaders on rate and inventory strategies so they understand the direction of strategy. Run a weekly revenue call to review hotel performance with on property and corporate teams. Assist in building annual revenue budgets, providing insights, market data, and desired direction of the asset. Help build and present at the portfolio's monthly calls with leadership, showcasing the properties performance and strategies. QUALIFICATIONS Qualifications Minimum 2-4 years of experience in hotel revenue management position. Preferred Marriott experience preferred Area or multi hotel experience preferred. Experience working with Duetto, Opera, and Synxis preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting while working on a computer. Frequent use of hands and fingers to type and navigate multiple systems. Ability to attend virtual calls and virtual meetings. Visual acuity to read screens and enter data accurately. Occasional reaching or bending to access office equipment or materials in a home workspace. WORK ENVIRONMENT CONSIDERATIONS A quiet, dedicated workspace free from distractions. Reliable high-speed internet connection for seamless communication. Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain. ABOUT OUR BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Yes - - Dental (with company contribution) Yes - - Vision (with company contribution) Yes - - 401(k) (with company match) Yes Yes - Paid Time Off Yes Yes - Sick Time Yes Yes Employee Dining Discounts Yes Yes Yes Employee Marketplace Discounts Yes Yes Yes Bonus Eligible: This position is eligible to participate in Trailborn's performance-based bonus program. SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Highlights Healthcare is seeking experienced Board-Certified Behavior Analysts (BCBAs) with leadership skills, growth mentality, and strong business acumen to join us as BCBA - Director of Operations for our Learning Centers. with Highlights? Competitive compensation up to $145,000 annually Monday through Friday schedule with full-time hours No evening or weekend hours Clinic-based setting Quarterly bonus incentive plan Sign-on bonus Relocation assistance 9 paid holidays Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program 401K plan ACE provider - company provides 16 BACB CEU hours per year Company laptop POSITION OVERVIEW As a BCBA Director of Operations at Highlights Healthcare, you will: Supervise ABA staff for our clients with consideration of dignity and privacy. Monitor the effectiveness of skill building interventions utilizing ABA for children with autism. Conduct psychological analyses and diagnostic testing. Provide supervision to ABA Behavior Technicians on staff. Develop child-specific behavior plan in accordance with the principles of ABA Therapy. Develop and take on projects to improve client service and satisfaction. Develop and take on projects to improve employee performance, retention, and satisfaction. Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods. Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations. Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities. QUALIFICATIONS BCBA Director of Operations candidates should be passionate and compassionate, with a desire to make a difference in an environment that allows for an individualized approach to services, who can build and sustain a highly productive learning center that services a minimum of 40+ qualified children on a weekly basis. Master's Degree from an accredited program in ABA or related field. Current BCBA Certification from the BACB. At least five years of experience in Applied Behavior Analysis (ABA). Must have a proven track record of progressive leadership and/or management experience. Experience with programming, developing, and implementing multiple intervention programs. Conduct Functional Analysis (FA) of behavior Understand brief Functional Analysis Conduct a VB-MAPP Conduct Functional Behavior Assessment (FBA) Behavior Support Plan Creation and Implementation Has experience in treatment plan program integrity Has ability to create crisis protocol based on medical necessity Must have a reliable car valid Driver's License, and proof of insurance. Demonstrated ability to work independently, produce high-quality results while handling competing priorities. Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach. Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements. Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance. COVID-19 considerations: HHC follows all applicable CDC guidelines. #INDHP

Benefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Signing bonus Training & development Flexible schedule Dental insurance Health insurance Director of Operations 📍North Myrtle Beach, South Carolina Full Time | Salary | Leadership Position Family Owned Commercial Cleaning Company We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director of Operations to lead our field operations in the Myrtle Beach area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow. This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example. What You'll Do • Lead and oversee daily field operations • Supervise and support subcontractor cleaning teams • Ensure schedules, coverage, and staffing needs are met • Oversee specialty cleaning projects and after-hours work when needed • Maintain quality control and ensure company standards are followed • Support training, onboarding, and performance expectations • Troubleshoot operational challenges and resolve escalations • Work closely with leadership to continuously strengthen operations • Contribute to growth by maintaining reliable execution and consistency Schedule• Monday - Friday | 12:00 PM to 8:00 PM ( flexible shifts/ hours) • On-call or after-hours support as needed for operations or projects Compensation & Benefits• Competitive salaried leadership role • Health stipend • Fuel stipend • Quarterly performance bonus eligibility • Paid Time Off and paid company holidays • Company phone, badge, apparel, and business resources What We're Looking For• Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus) • Strong ability to motivate, support, and hold teams accountable • Calm problem solver, reliable, and highly organized • Comfortable working in the field when needed • Professional communication and teamwork mindset • Valid driver's license and dependable transportation Qualifications: · 2-4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)· Strong organizational and communication skills· Problem-solver with the ability to manage competing priorities· Reliable transportation required· Must pass background and reference checks Who Thrives Here: · Leads with integrity and takes ownership of outcomes· Thrives in fast-paced, people-first environments· Communicates clearly and directly - even under pressure· Holds themselves accountable without needing micromanagement· Cares about delivering consistent quality to every client Compensation: Base Salary: $43,000/year Health Stipend: $3,000/year ($200/month) Fuel Stipend: $3,300/ year ($275/month) Quarterly Bonus based on performance Application Instructions: To apply, please send: 1. Your resume 2. A short written note introducing yourself and sharing why this role excites you 3. A 2-minute on-camera video: (required) We'd love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share: • A brief overview of your professional background • Why you're excited about this role • What makes you a strong fit for our team How to submit: 1. Record a video no longer than 2 minutes. 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted). 3. Include the link in your application or email it to ****************** & ****************** along with your resume. Don't worry about making it perfect, focus on being clear, authentic, and confident. We're excited to meet you! Send all materials to ****************** And ****************** with the subject line: “Director Of Operations - [Your Name]”. Who We AreWe are a family-owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long-term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you. Compensation: $49,300.00 per year At 360clean, we take great pride in building a culture that embraces everyone like family. Our franchisees are looking for reliable and trustworthy individuals who take pride in their work. If this sounds like you, a career with an independently owned and operated 360clean franchise could be a great fit for you. Notice 360Brands, Inc. is the franchisor of the 360clean franchised system. Each 360clean franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, 360Brands, Inc. lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. 360Brands, Inc. is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent 360clean franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither 360Brands, Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. 360Brands, Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Job DescriptionBenefits: Bonus based on performance Competitive salary Free uniforms Opportunity for advancement Paid time off Signing bonus Training & development Flexible schedule Dental insurance Health insurance Director of Operations North Myrtle Beach, South Carolina Full Time | Salary | Leadership Position Family Owned Commercial Cleaning Company We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director of Operations to lead our field operations in the Myrtle Beach area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow. This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example. What Youll Do Lead and oversee daily field operations Supervise and support subcontractor cleaning teams Ensure schedules, coverage, and staffing needs are met Oversee specialty cleaning projects and after-hours work when needed Maintain quality control and ensure company standards are followed Support training, onboarding, and performance expectations Troubleshoot operational challenges and resolve escalations Work closely with leadership to continuously strengthen operations Contribute to growth by maintaining reliable execution and consistency Schedule Monday Friday | 12:00 PM to 8:00 PM ( flexible shifts/ hours) On-call or after-hours support as needed for operations or projects Compensation & Benefits Competitive salaried leadership role Health stipend Fuel stipend Quarterly performance bonus eligibility Paid Time Off and paid company holidays Company phone, badge, apparel, and business resources What Were Looking For Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus) Strong ability to motivate, support, and hold teams accountable Calm problem solver, reliable, and highly organized Comfortable working in the field when needed Professional communication and teamwork mindset Valid drivers license and dependable transportation Qualifications: 24 years of operations, facility, or team leadership experience (cleaning or service industry preferred) Strong organizational and communication skills Problem-solver with the ability to manage competing priorities Reliable transportation required Must pass background and reference checks Who Thrives Here: Leads with integrity and takes ownership of outcomes Thrives in fast-paced, people-first environments Communicates clearly and directly even under pressure Holds themselves accountable without needing micromanagement Cares about delivering consistent quality to every client Compensation: Base Salary: $43,000/year Health Stipend: $3,000/year ($200/month) Fuel Stipend: $3,300/ year ($275/month) Quarterly Bonus based on performance Application Instructions: To apply, please send: 1. Your resume 2. A short written note introducing yourself and sharing why this role excites you 3. A 2-minute on-camera video: (required) Wed love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share: A brief overview of your professional background Why youre excited about this role What makes you a strong fit for our team How to submit: 1. Record a video no longer than 2 minutes. 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted). 3. Include the link in your application or email it to ****************** & ****************** along with your resume. Dont worry about making it perfect, focus on being clear, authentic, and confident. Were excited to meet you! Send all materials to ****************** And ****************** with the subject line: Director Of Operations [Your Name]. Who We Are We are a family-owned company that believes in treating our team like people first, not numbers. We work hard, support one another, celebrate wins, and build long-term relationships with our team and customers. If you value accountability, teamwork, and being part of a supportive company that is continuing to grow, we would love to talk with you.

Join Chase Card Services, the top credit card issuer in the U.S., and lead innovative credit strategies for small and medium businesses. As a Card Acquisitions Risk Strategy Director in the Card Credit Decisioning Unit, you will lead the credit function for Small & Medium Business Card Acquisitions. You will define risk appetite, manage credit risk, and ensure lending decisions align with our financial goals. Collaborating with internal teams, you will develop risk management strategies and shape underwriting policies to support responsible growth. Your role is crucial in managing risk-taking activities for business card originations. Job Responsibilities • Define the Credit Box in partnership with SMB Product GM's, Finance, and the second line of defense Credit Risk team • Lead alignment with Product and Finance and Risk to define and execute on strategies to achieve credit goals • Partner closely with product and risk teams in assessing new credit opportunities. Define an execution plan for new credit opportunities • Set up reviews and processes to ensure we are executing well on our credit box assumptions • Partner with risk strategies in defining variables that would be included in new credit models and interface with the modeling team on the acquisitions modeling suite and roadmap • Recruit and develop high performing talent to staff the acquisitions credit decisioning unit • Develop and implement metrics to track acquisitions performance. Lead the report outs for performance monitoring to senior leadership • Help shape credit policies, underwriting standards, and risk management frameworks • Ensure adherence to banking regulations and internal controls related to credit risk • Work with teams across business lines (e.g., risk, underwriting, legal, finance) to balance growth and risk • Provide approvals or recommendations for complex acquisitions related credit transactions Required qualifications, skills and capabilities: • Bachelor's Degree in finance, business administration, or a related field is required • 10+ years of relevant experience in direct to consumer lending, originations, and/or retail credit experience at a complex large-scale financial services business • Ability to evaluate and manage credit risk effectively along with deep knowledge of banking regulations and ensuring adherence • Strong judgment in approving or recommending credit transactions along with exceptional quantitative and qualitative finance and analytical skills • Demonstrated strategic thinking and execution skills; insight and ability to proactively identify opportunities to innovate and improve the business • Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members • Proven experience in collaborating across teams and lines of business within large organizations • Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications • A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership • Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions • Demonstrated career of successful program implementations

Manager Care Management, Foster Care (Manager I GBD Special Programs) $5,000 SIGN ON BONUS This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. HOURS: Standard business hours, Monday through Friday. TRAVEL: Travel within the county is required. When you are not in the field, you will work virtually from your home. We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. The Manager Care Management, Foster Care (Manager I GBD Special Programs) is responsible for managing and overseeing assigned care managers and ensuring fidelity to the CFSP Care Management model which includes physical health, behavioral health, and social services. Primary duties may include, but are not limited to: * Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities. * Review all Care Plans and ISPs for quality control and provide guidance to care managers on how to address Members' complex health and social needs. * Ensure care managers provide Trauma-Informed Care and recognize the impact of ACEs on the CFSP population. * Coordinates service delivery to include member assessment of physical and psychological factors. * Participates in cross-functional workgroups created to maintain and develop program. * Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes. * Develops and conducts training programs for staff involved in the program. * Extracts and manipulates analytical data to present findings to relevant markets and stakeholders. * Hires, trains, coaches, counsels, and evaluates performance of direct reports. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: * Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. * Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. * Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system. Preferred Qualifications * Knowledge of resources, supports, services and opportunities required for safe community living for populations receiving in-reach and transition services, including LTSS, Behavioral Health, therapeutic, and physical health services. * Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred. * At least 2 years of management/supervisor experience (with direct reports) is needed for this position. * Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses. #HealthyBlueCareTogetherCFSP Job Level: Manager Workshift: 1st Shift (United States of America) Job Family: BSP > Program/Project Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers' critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities The Senior Manager of Information Technology is responsible for IT governance, risk, compliance, and operational readiness across Onto Innovation's global environment. Reporting to the Senior Director of IT and Security, this role leads regulatory compliance initiatives, cybersecurity posture management, incident response readiness, business continuity and disaster recovery programs, vulnerability management, vendor and partner risk management, and contributes to Onto's multi-year IT and security strategy. Key Responsibilities Compliance & Governance * Lead IT compliance programs aligned to ISO/IEC 27001, CMMC Level 2, SEMI E187, and SOX IT controls. * Translate regulatory requirements into actionable policies, standards, procedures, and audit evidence. * Drive audit readiness, internal assessments, remediation activities, and continuous compliance improvement. * Partner with Legal, HR, Compliance, Finance, Facilities, Operations, Service, and Engineering teams on enterprise risk initiatives. Cybersecurity Posture & Vulnerability Management * Own and mature cybersecurity posture management practices across infrastructure, endpoints, and cloud services. * Oversee vulnerability management programs, including risk-based prioritization, remediation tracking, and executive reporting. * Partner with Infrastructure, Security Operations, and Engineering teams to reduce attack surface and improve resilience. * Drive our IT Security program forward with a defense in depth and continuous improvement mindset. * Continuously assess and validate security controls effectiveness and drive improvements based on threat intelligence and risk trends. Incident Response & Readiness * Own incident response planning and execution for IT and cybersecurity incidents. * Design and lead tabletop exercises, purple team drills, and post-incident reviews. * Maintain incident response playbooks, escalation paths, and executive communications. * Drive continuous improvement through lessons learned and after-action reviews. Business Continuity & Disaster Recovery * Own and mature Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP). * Define and validate RTO/RPO objectives across hybrid on-prem and cloud environments. * Lead and coordinate DR testing, recovery exercises, and continuous improvement efforts. Vendor, Partner & Supply-Chain Risk Management * Lead vendor, partner, and supply-chain IT and cybersecurity risk management programs. * Define security requirements for vendors, contract manufacturers, and extended factory partners. * Oversee onboarding assessments, remediation tracking, and ongoing risk reviews. * Support vendor audits, security reviews, and contractual security obligations in partnership with Procurement and Legal. Strategic Planning & Continuous Improvement * Contribute to the development and execution of Onto's 3-year IT and Security strategic roadmap. * Apply a continuous improvement mindset to compliance, security posture, incident readiness, and resilience programs. * Identify capability gaps, emerging risks, and investment priorities across people, process, and technology. * Support annual planning, budgeting, and executive reporting tied to multi-year strategy. Agile, Global IT Leadership * Operate within an Agile, globally distributed IT organization. * Develop metrics, dashboards, and executive reporting for compliance, cybersecurity posture, and operational readiness. * Influence cross-functional teams through collaboration, leadership, and subject-matter expertise. Qualifications * 10+ years of progressive experience in IT leadership, cybersecurity, or enterprise risk management. * Demonstrated leadership of ISO 27001, CMMC Level 2, and SOX IT control programs. * Experience contributing to multi-year (3+ year) IT or security strategic planning and roadmaps. * Hands-on experience with cybersecurity posture management and vulnerability management programs. * Strong understanding of incident response, BCP/DRP, and operational resilience in hybrid IT environments. * Experience managing vendors, partners, and supply-chain IT/security risk. * Strong executive communication, stakeholder management, and continuous improvement mindset. Preferred Qualifications * Experience with SEMI E187/E188 or manufacturing-focused frameworks. * Familiarity with NIST CSF, NIST 800-53, or NIST 800-171. * Experience supporting global operations across North America, Europe, and APAC. * Background in semiconductor, advanced manufacturing, or IP-sensitive industries. * Experience translating strategy into measurable OKRs, KPIs, and risk metrics. Leadership Competencies * Continuous improvement and risk-based decision-making mindset. * Executive presence and calm decision-making under pressure. * Ability to balance long-term strategy with near-term execution. * Strong collaboration across technical, business, and partner organizations. * High integrity, accountability, and operational discipline. Why Join Onto Innovation? At Onto Innovation, we believe your work should matter-and so should your well-being. That's why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we've got you covered. You'll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools-all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth * Base Salary Range: $120,000.00 - $180,000.00, offered in good faith and based on experience, location, and qualifications. * Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

The Director of Operations works under the supervision of the Regional Director of Operations or VP, Home Health Operations and has responsibility for: • Driving Well Care's culture, mission, vision, and values throughout the assigned Market. • Providing effective and strong leadership to all Market teams. • Promoting a positive working environment and culture that engages and fulfills all teams and minimizes regrettable turnover. • Managing and overseeing all operations to ensure the consistent delivery of high quality and profitable home health services, as well as results for operational and financial key metrics. • Assuring Market's compliance with all applicable rules, regulations and standards. • Overseeing and driving experience excellence for patients, families, referrals sources, and vendor partners. • Planning, developing, implementing and evaluating home health services, programs and activities. • Performing other appropriate duties as assigned. PRIMARY JOB DUTIES 1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers. 2. Ensures agency compliance with applicable laws, regulations and accreditation standards. 3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility. 4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget. 5. Contributes to program effectiveness. 6. Organizes and performs work effectively and efficiently. 7. Maintains and adjusts schedule to enhance the Market's performance. 8. Demonstrates a daily commitment to the values and culture of Well Care. 9. Demonstrates positive interpersonal relations in dealing with all members of the organization. 10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis. 11. Maintains confidentiality. 1.0 20% CUSTOMER SERVICE: 1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by: Agency responds to all customers in a courteous, sensitive and respectful manner. Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures. Participates in community outreach activities that promote goals and objectives of the Market. 1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available. 2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT 2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals. 2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.) 2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by: Negotiating contracts for services that are more favorable to the Agency. Changing processes that increase efficiencies and/or reduce salary or non-salary expense. Eliminating activities that are non-productive. Meeting strategic targets for direct and total cost per visit. 2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations. 3.0 15% HUMAN RESOURCE MANAGEMENT 3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by: Managing by walking around on all shifts. Completing employee performance appraisals when due. Maintaining the progressive disciplinary process with counseling and documentation. Applies agency policy consistently across all positions. 3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average. 4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES 4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies. 4.2 5% Admissions will meet or exceed annual agency goal. 4.3 5% Completes annual agency evaluation. 5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK 5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by: Communicating in a positive and productive manner, demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments and team members. Promoting professional/personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with other Well Care company team members. Gathers feedback and input from the staff when making changes in the agency. 5.2 10% Creates an environment of accountability as evidenced by Staff members demonstrate OASIS competency. Agency demonstrated effective care planning and utilization management. Measures of Success are signed by all staff and implemented with monthly review for staff. Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual. 5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner. 6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION 6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by: Being an active participant in community service projects, service clubs or associations. Taking leadership role in community activities. Being an active member in local, state and/or national professional organizations. Taking a leadership role in professional organizations. JOB SPECIFICATIONS 1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred. 2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting. 3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field. 4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate. 5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc. 6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor's offices. 7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills. 8. Essential sensory requirements: Ability to see, hear and communicate verbally. 9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters. 10. Hours of Work: Hours are flexible to meet the needs of the agency. 11. Must have valid North Carolina or South Carolina driver's license and an operational vehicle.