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Service assistant jobs in Wilmington, NC - 63 jobs

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  • Student Worker - Food Service or Catering - UNC-Wilmington

    Aramark Corp 4.3company rating

    Service assistant job in Wilmington, NC

    Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go. As a Student Food Services / Catering Worker, not only will you play an important part in helping us prep food and follow safety guidelines, but you'll master customer service and social skills! Prior experience isn't the most important thing - we're looking for students who are ready to be trailblazers with Aramark. Pursue what matters and apply to join our team today. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs. Job Responsibilities Prepares and builds food items according to standardized recipes and directions Properly stores food in accordance with standards Sets up workstations including prep tables, service counters, hot wells, steam tables, etc. Breaks down, cleans, and sanitizes workstations Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs Replenishes food items and ensure product is stocked to appropriate levels Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc. Adheres to Aramark safety policies and procedures including food safety and sanitation Ensures security of company assets At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Previous food service experience preferred Must have or acquire food safety certification Demonstrates guest service skills This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Wilmington
    $20k-26k yearly est. 5d ago
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  • After School Program Assistants 2025-2026 School Year

    Cape Fear Academy 4.6company rating

    Service assistant job in Wilmington, NC

    We are seeking energetic, personable applicants to serve as After School Program Assistants for the 2025-2026 school year (start in August 2025). Cape Fear Academy is a learning community committed to discovering and developing individual potential, preparing each student for success in college and life. Located in Wilmington, NC, Cape Fear Academy is southeastern North Carolina's premier PK3-12 independent school. A learning community of 750+ students and 120+ faculty and staff members, CFA is guided by the mission of discovering and developing individual potential. To accomplish this goal, CFA offers students an impressive array of opportunities in academics, the visual and performing arts, and athletics. Our 47-acre campus has state-of-the-art facilities that provide a rich and inspiring physical environment for students to explore and develop their passions. More important, CFA boasts a committed faculty and staff who live the school's mission in their daily interactions with students. Teachers at Cape Fear Academy deliver high quality instruction that emphasizes critical thinking, written and oral communication, and collaboration in a technology-rich environment. CFA's academic curriculum, recorded in an online mapping system, establishes clear, coordinated goals for each course and grade level while still allowing teachers the freedom to be creative and innovative in their instructional choices. Academic departments foster collaborative decisions about curriculum, materials, and departmental goals. This high level of collegiality as well as support for continuous professional development make CFA an ideal place to grow professionally. All members of the CFA community are familiar with and expected to uphold and foster the core values of respect, integrity, resilience, and accountability. These core values are the cornerstone for a newly-developed leadership program that empowers students to develop leadership skills, enabling them to go further in school and in life. After School Program Assistants Scope of Role: Under the guidance of the After School Program Coordinator, the After School Program Assistant plays a key role in fostering relationships with students and leading activities within Cape Fear Academy's After School Program. Assistants are responsible for managing student activities in alignment with the mission, goals, and policies established by the school. Major Responsibilities Supervise and build relationships with a group of students grades PK - 8. Mentor and model responsible behavior while leading children in the program. Implement program activities designed by the After School Program Coordinator, ensuring they are culturally relevant, developmentally appropriate, and aligned with Cape Fear Academy's standards. Create and maintain a fun, safe, friendly, and challenging environment for students. Serve as a mentor and model responsible behavior while guiding students in the program. Foster relationship-building skills through all interactions and maintain positive relationships with students, parents, staff, and other members of the Cape Fear Academy community. Follow Cape Fear Academy's policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency protocols. Ensure that all spaces and equipment used in the program are well-maintained and left in a clean and organized condition each day. Attend staff meetings and participate in training sessions. Maintain clear, consistent, and effective communication regarding responsibilities. Perform other duties as assigned. Job Schedule (Days): Monday; Tuesday; Wednesday; Thursday; Friday (We are willing to consider applicants who cannot work each day of the week.) Job Schedule (Time): 2:30PM-5:30PM Requirements Qualifications: Knowledge, Skills and Abilities: Must be at least 18 years of age. Previous experience working with children or teens is preferred but not required. Experience preferred in one or more of the following areas: outdoor education, planning and organizing activities, crafts, songs/music, skits, sports, recreational games, etc. Specific certifications and/or training may be required. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Education: Associates Degree or Bachelor's Degree preferred, but not required. Experience: Background in childhood education or daycare environment preferred. Experience working with children from ages PK-8 required. Equivalency: Directly related experience or a combination of directly related education and experience may be considered in place of the above requirements. Physical Requirements/Working Environment: Ability to sit, stand or walk for the majority of a normal workday. Ability to pull/push/carry up to 25 lbs. of equipment. Must be able to lift and carry preschool children short distances, up to 30 lbs. Must be able to see and have close vision, distance vision, and the ability to adjust focus. Must be able to hear sufficiently in order to communicate with others and monitor students. Must be able to speak clearly and loudly enough to be understood, occasionally from a distance of 25 feet. Must be able to work effectively in an environment with moderate noise level. Compensation: A competitive hourly rate offered. To apply please visit our website and click on “Apply Here” ************************************************ Or use the link below: ***********************************************************************************************************
    $47k-56k yearly est. 60d+ ago
  • Service Coordinator

    Pro-Serv Food Equipment 4.1company rating

    Service assistant job in Wilmington, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Health insurance Parental leave Now Hiring: Service Coordinator Pro-Serv Food Equipment Location: Wilmington NC Pay: $17$20 per hour (based on experience) Full-Time | MondayFriday About Us Pro-Serv Food Equipment is a leading commercial kitchen equipment service company proudly serving North and South Carolina. We specialize in the repair, maintenance, and installation of commercial refrigeration, HVAC, and cooking equipment. We are a tech-driven, high-performance company with a strong commitment to customer service and team accountability. Position Overview We are seeking a highly organized and proactive Service Coordinator to join our operations team. This role is the central hub for ensuring that service orders are received, scheduled, dispatched, and processed according to our standards. The right candidate will thrive in a fast-paced, team-oriented environment and take pride in creating seamless service experiences for our clients and technicians. Key Responsibilities Answer incoming service calls and input service requests Schedule and dispatch technicians based on availability and job urgency Order parts and coordinate delivery timelines Prepare and send estimates to customers Provide timely and professional customer service throughout the service process Ensure all service work orders are processed and closed accurately Requirements Minimum 5 years of customer service and administrative office experience High school diploma or equivalent required Strong proficiency in Microsoft Office and Windows-based systems Excellent organizational and communication skills Ability to multitask and manage priorities in a dynamic environment Experience in the service industry or dispatching is a plus Why Join Pro-Serv? Competitive pay ($17$20/hr based on experience) Opportunities for growth and advancement Supportive, high-energy team culture Leadership that values accountability, communication, and results Apply Today! If youre ready to be the heartbeat of our service operations and help keep our team and customers running smoothly, we want to hear from you.
    $17-20 hourly 29d ago
  • Service Coordinator I

    Brock Cabinets 3.9company rating

    Service assistant job in Wilmington, NC

    Job Overview: A level I service coordinator will build and maintain good relationships with Builders/Homeowners. Monitor builder schedules and set expectations for service requests. Research and order any missing inventory to resolve incomplete orders and order warranty and damaged replacements. Work closely with the scheduling, warehouse, and delivery teams to ensure customer satisfaction. Follow workflow procedures throughout the department. Schedule and communicate with technicians . Qualifications Key Responsibilities: Ability to multitask and prioritize workload effectively. Capable of working independently or collaboratively in a team environment. Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Committed to providing high-quality customer service. Proficient in Microsoft Office, with strong Excel skills. Comfortable navigating multiple internal systems, including EQ, Monday.com, Outlook Calendar, and various website portals.
    $33k-47k yearly est. 16d ago
  • Sales and Service Assistant, Part-Time (Thur & Sat) - NorthWest

    Farmers Trading Company

    Service assistant job in Northwest, NC

    Sales and Service Assistant - Level 1 At Farmers we're big on training and development and growing our people from within. So, if you want a career in retail, and not just a job - come and join our friendly and supportive team! NorthWest is looking for an entry level Sales and Service Assistant to join the team. This is a key role that is all about providing our customers with friendly, helpful service. You'll provide a great customer shopping experience by - * Welcoming customers to our store * Assisting with general enquiries * Processing sales * Ensuring the department is kept tidy and well stocked * Providing fitting room service The role is Part-Time and will involve working Thursday and Saturday. Flexibility is a must through extended trading hours and Christmas. Our stores can be busy, so we need someone who is energetic, positive and with a can-do attitude. Full training and support is provided, so don't worry if you haven't worked in retail before as this is your chance to kick start your retail Career with Farmers. If this sounds like you - please apply now! Entitlement to work in New Zealand In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.
    $22k-35k yearly est. 2d ago
  • Wilmington Patient Services Representative

    Lawall Prosthetic and Orthotic Services

    Service assistant job in Wilmington, NC

    Patient Service Representative (2 full-time positions) Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in our Wilmington, DE office. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. Main responsibilities of this position include: Providing excellent customer service to all patients Data entry and preparation of orders Becoming versed and knowledgeable of various insurance company requirements and procedures Obtaining the proper documentation necessary for insurance companies / plans Verifying patient benefits and pre-certifying our services Assuring timely service to patients Ability to quickly learn and navigate all company computer and phone applications Performing other duties as assigned Skills & Requirements: Works independently Uses good judgement Makes sound decisions Communicates professionally Works in a fast-paced environment Records correctly and briefly Handles sensitive information in confidence Meets deadlines and prioritizes Proficient in Microsoft Outlook, Word, Excel Organized and detail-oriented High school graduate Knowledge of anatomy and medical code is a plus Professional conduct Dress appropriately We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.
    $28k-34k yearly est. 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Service assistant job in Wilmington, NC

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • PT Qualified Professional Service Coordinator (QP)

    Dungarvin 4.2company rating

    Service assistant job in Jacksonville, NC

    At Dungarvin, you have the ability to make someone's life better! Embrace the opportunity to change someone's life by assisting people with disabilities. Providing personal and companion care at Dungarvin, you will have the ability to enhance the quality of life for individuals with disabilities. Job Description Embrace the opportunity to positively change someone's life! Join our team as a Qualified Professional Service Coordinator (QP) in Jacksonville, NC and New Bern, NC! Schedule: MWF 8a to 5p; This is a position that has the ability to go fulltime. Wage: Starting $22.75/hour WHAT WE OFFER: Bi-weekly pay 401(k) plan available Paid time off Paid training Group insurance benefits Employee referral bonus program WHAT YOU WILL DO: The Qualified Professional/Service Coordinator (QP) is responsible for coordinating quality services for individuals with intellectual and developmental disabilities in their assigned counties. Services generally cover a multi-county geographic area and are subject to expansion. The Qualified Professional/Service Coordinator (QP) can typically carry a caseload of 20-25 cases. Duties: Supervise Direct Care staff Conduct home visits to monitor services provided Meet and follow up with families regarding progression and treatment plans Review documentation and reports Qualifications WHAT WE LOOK FOR: Bachelor's degree in a related human service field AND two years of full-time experience working with the population served Minimum of 2 years experience supervising others preferred Ability to adapt to new technology as needed Ability to effectively communicate and supervise others Additional Information All your information will be kept confidential according to EEO guidelines. Equal Opportunity Employer 1/28
    $22.8 hourly 3d ago
  • Dining Services Aide

    Brunswick Cove Living Center

    Service assistant job in Leland, NC

    We are looking for a qualified Dietary Aide to prepare and serve food to people in our facilities. You will deliver dishes and ensure good sanitary condition in cooking and dining premises. A Dietary Aide must be capable to prepare food following instructions while adhering to all safety and health standards. They must be competent and conscientious with a customer-oriented approach. The goal is to provide excellent food services by following instructions and standards. Shifts available: 6:00am - 2:30pm* 12:00pm - 8:30pm* *will require weekends and some holidays. Responsibilities Set up tables or other dining areas with attention to cleanliness and order Prepare meals under the supervision of a dietary manager or cook Deliver dishes and trays at designated times and rooms Take down dining areas and collect plates, glasses etc. Discard leftovers and take out garbage Clean food stations and wash dishes, cooking vessels and silverware Stock ingredients and monitor inventory Help maintain kitchen equipment and appliances Requirements Further experience in customer service will be appreciated Knowledge of sanitation and safety guidelines Skilled in preparing meals according to instructions Apt in operating cookware, bakeware and cooking appliances Friendly with good communication skills Good physical condition and stamina High school diploma or equivalent; certification in food services is a plus Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Training & Development Starting Pay $14 - $15 hourly based on experience
    $14-15 hourly Auto-Apply 60d+ ago
  • Service Assistant

    LM Restaurants 4.2company rating

    Service assistant job in Jacksonville, NC

    Service Assistants Welcome to Carolina Ale House LM Restaurants is an award-winning family-owned restaurant company focused on nourishing our people, community, and our world. We are large enough to provide the stability and comprehensive benefits of a large company, yet small enough to consider our team members family. Position Description Our Service Assistants are the ones who deliver our food to our guests, answer quick questions, and take care of on-the-spot needs the guests may have. This team keeps service areas well-stocked and ensures guest areas are clean and ready for service. Benefits You Will Enjoy Competitive pay and advancement opportunities Benefits offered with met requirements 401(k) with company contribution up to 4% Eat on us: Shift meals while you are at work Generous employee dining discounts Job flexibility and stability. We have been in business since 1999 Lucrative referral bonus program On-the-job fun in the place to be during the big game Job Responsibilities Model Carolina Hospitality Maintain a positive, energetic, fun attitude toward guests and team members Model company values of compassion, integrity, enthusiasm, quality, and creative thinking Exhibit teamwork and maintain a positive working relationship with other employees Learn and possess a proficient knowledge of our food and drink menu Ability to greet and serve all guests in a fun, engaging, energetic manner Uphold all policies and laws including safe alcohol service Must be flexible and adaptable to change Apply today. Join us and be a part of making a difference a dedication to taking care of our communities.
    $23k-30k yearly est. 20d ago
  • Hospitality Service Support

    Wilmington 3.8company rating

    Service assistant job in Wilmington, NC

    The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness · Food & Beverage Quality Assurance · Order Accuracy · Speed of Service · Accurate Food Presentation · Friendly & Attentive Customer Service b. Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming, Personal, & Courteous · Ensures Proper Sanitation and Food Handling · Prepared, in Uniform & Punctual for Shift · Cleanliness d. Other · Menu Knowledge · Rotation Seating · Aware of Events & Specials · Sense of Urgency · Store Events Spokesperson · Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations · Facility Maintenance and Cleanliness · Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
    $39k-49k yearly est. 60d+ ago
  • Administrative Assistant/Receptionist

    Servpro of New Hanover/Brunswick & South Columbus Counties

    Service assistant job in Wilmington, NC

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance NOW HIRING: Administrative Assistant/Receptionist at our Wilmington location. As an Administrative Assistant/Receptionist, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Key Responsibilities Answering phones Receiving loss information & dispatching crews to jobs Office administrative duties such as preparing email and written correspondence Perform fundamental daily administrative tasks to assist the office team Perform detailed and accurate data entry Customer POC Position Requirements High school diploma/GED (preferred) Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multi-task Experience in service industry environment a plus Possess polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Capability to work in a fast-paced, team-oriented office environment Proficient in Microsoft Office (i.e., Outlook, Word, Excel) Able to successfully complete a background check subject to applicable law Valid Driver's License Pay Rate Competitive pay based on experience All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
    $23k-32k yearly est. 9d ago
  • Patient Services Representative

    Instride Foot & Ankle Specialists

    Service assistant job in Jacksonville, NC

    Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Understanding of medical insurance required. Experience with Medical Records Software and practice management software preferred. Front desk medical practice experience required. Must have a working understanding of OSHA & HIPAA compliance. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Reports to: Office Manager and/or Physicians
    $28k-34k yearly est. 4d ago
  • Patient Services Representative

    Summary The Position

    Service assistant job in Jacksonville, NC

    The position is the first point of contact for patients at the clinic and the last point of contact prior to patients leaving the clinic. This position is responsible for ensuring that patients are processed in a friendly, professional manner and that all patient demographic and insurance information is accurate and updated each visit. This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA. Include this language in the essential functions: In-Person Requirement: All essential functions listed below are expected to be performed on-site. ENA has determined that these duties cannot be effectively or securely executed in a remote environment without compromising patient care, data privacy, or operational standards. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Work requires two years of related medical clerical experience sufficient to acquire skills in medical terminology, office organization and communications or a completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience. High School Diploma or GED equivalent. Preference: Knowledge of HIPAA and other compliance requirements Essential Functions Assist referral coordinator - 5% Scheduling and re-scheduling appointments in EHR - 15% Responsible for checking in/outpatients for appointments, lab work, or studies 60% Verify insurance and obtain pre-authorization numbers when required -5% Updating outlying clinic schedules - 5% Point of contact for the medical records department - 5% Other duties as assigned - 5% Knowledge, Skills, and Abilities Maintains confidentiality of patients and their medical information. Detail oriented and excellent records maintenance skills. Proactive individual with the ability to be a self-starter with strong independent decision-making skills and attention to detail. Ability to make evaluative judgments. Ability to function well while involved in multiple tasks. Ability to concentrate on details and deal with constant interruption. Skill in organizing resources and establishing priorities. Demonstrated human relations and effective communications skills are required. Understand the ethics of confidentiality and the ability to maintain confidentiality of sensitive information. Employees shall always exhibit tact & diplomacy. Demonstrated knowledge of Microsoft (MS) Word, Outlook, Teams, and EHR system. Ability to communicate well with physicians, staff, and the public. Maintain a positive and professional attitude in all aspects of work from patient care to interaction with co-workers and physicians. Valid drivers' license and reliable transportation to provide support to offsite locations as necessary. Ability to emulate ENA's core values: Compassion, Excellence, Inclusion Collaboration, and Innovation. Supervisory Responsibilities None Physical Demands The employee must frequently lift and/or move up to 10 pounds. The employee is expected to use the appropriate tools provided such as hand carts to carry heavier loads. This position requires eyesight (corrected or uncorrected) that allows the employee to accurately read job related materials, accurately read and record patient related information, and any other functions that require the employee to accurately see data. Keying of data requires repetitive motion. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to sit and stoop, kneel, or crouch and requires full range of body motion, manual and dexterity and eye-hand coordination. Work Environment Work Schedule is Monday- Friday, 8 am to 5 pm with a one-hour lunch. Slight modifications may be made to this schedule with approval from the Site Coordinator. Work is normally performed in a typical interior/office work environment. The noise level is usually moderate. Low risk of exposure to blood borne pathogens and OPIM Must be able to work overtime hours as needed to accomplish the mission of the organization.
    $28k-34k yearly est. Auto-Apply 3d ago
  • Patient Services Representative

    Eastern Nephrology Associates

    Service assistant job in Jacksonville, NC

    Job Description The position is the first point of contact for patients at the clinic and the last point of contact prior to patients leaving the clinic. This position is responsible for ensuring that patients are processed in a friendly, professional manner and that all patient demographic and insurance information is accurate and updated each visit. This position is designated as an on-site, patient-facing role. In-office presence is an essential function due to the need for real-time collaboration with providers, direct interaction with patients and caregivers, and secure handling of health data in compliance with HIPAA. Include this language in the essential functions: In-Person Requirement: All essential functions listed below are expected to be performed on-site. ENA has determined that these duties cannot be effectively or securely executed in a remote environment without compromising patient care, data privacy, or operational standards. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Work requires two years of related medical clerical experience sufficient to acquire skills in medical terminology, office organization and communications or a completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience. High School Diploma or GED equivalent. Preference: Knowledge of HIPAA and other compliance requirements Essential Functions Assist referral coordinator - 5% Scheduling and re-scheduling appointments in EHR - 15% Responsible for checking in/outpatients for appointments, lab work, or studies 60% Verify insurance and obtain pre-authorization numbers when required -5% Updating outlying clinic schedules - 5% Point of contact for the medical records department - 5% Other duties as assigned - 5% Knowledge, Skills, and Abilities Maintains confidentiality of patients and their medical information. Detail oriented and excellent records maintenance skills. Proactive individual with the ability to be a self-starter with strong independent decision-making skills and attention to detail. Ability to make evaluative judgments. Ability to function well while involved in multiple tasks. Ability to concentrate on details and deal with constant interruption. Skill in organizing resources and establishing priorities. Demonstrated human relations and effective communications skills are required. Understand the ethics of confidentiality and the ability to maintain confidentiality of sensitive information. Employees shall always exhibit tact & diplomacy. Demonstrated knowledge of Microsoft (MS) Word, Outlook, Teams, and EHR system. Ability to communicate well with physicians, staff, and the public. Maintain a positive and professional attitude in all aspects of work from patient care to interaction with co-workers and physicians. Valid drivers' license and reliable transportation to provide support to offsite locations as necessary. Ability to emulate ENA's core values: Compassion, Excellence, Inclusion Collaboration, and Innovation. Supervisory Responsibilities None Physical Demands The employee must frequently lift and/or move up to 10 pounds. The employee is expected to use the appropriate tools provided such as hand carts to carry heavier loads. This position requires eyesight (corrected or uncorrected) that allows the employee to accurately read job related materials, accurately read and record patient related information, and any other functions that require the employee to accurately see data. Keying of data requires repetitive motion. While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to sit and stoop, kneel, or crouch and requires full range of body motion, manual and dexterity and eye-hand coordination. Work Environment Work Schedule is Monday- Friday, 8 am to 5 pm with a one-hour lunch. Slight modifications may be made to this schedule with approval from the Site Coordinator. Work is normally performed in a typical interior/office work environment. The noise level is usually moderate. Low risk of exposure to blood borne pathogens and OPIM Must be able to work overtime hours as needed to accomplish the mission of the organization.
    $28k-34k yearly est. 4d ago
  • Patient Services Representative I

    Atlantic Medical Management 4.2company rating

    Service assistant job in Jacksonville, NC

    JCMC Swansboro is looking for a Patient Service Representative (PSR) to work as our referral coordinator and front desk receptionist. This position serves as the first line of communication between a patient and care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. Essential Functions: Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies. Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. Documents patient inquiries in the telephone template of the EHR and assigns tasks to the appropriate individual. Notifies clinical staff when immediate attention is required. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; and reminding the provider or patient of service delays. Contacts specialty offices to make referral appointments. Obtains authorizations from various insurance companies (e.g., Tricare, Medicaid, UHC, etc.) Answers patients' questions and/or concerns about referrals, such as where they are being sent and which offices accept their insurance. Optimizes patient satisfaction by assisting in the transition of care-scheduling specialist appointments and sending appropriate medical records ahead of time. Completes tasks within a desirable time frame to ensure patient satisfaction. Communicates with providers to assist in identifying appropriate specialists and renewing specialty referrals. Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information. Collects patient payments and verifies insurance eligibility. Protects patient rights by maintaining confidentiality of personal, medical, and financial information. Performs additional tasks or assignments as directed by the supervisor. Minimum Qualifications: High School Diploma or General Education Development (GED) 1-year experience working in a medical office setting Referral experience preferred Effective verbal and written communication at all levels, both internally and externally Self-motivated, quick learner, organized, detail-oriented, and able to multi-task Active listener with the ability to respond appropriately and professionally Benefits: 401(k) Health, Dental, and Vision Insurance Employee Assistance Program Accident, Short-Term Disability, Long-Term Disability Paid Time Off
    $29k-32k yearly est. 60d+ ago
  • ISO Coordinator

    Master MacHining, Inc.

    Service assistant job in Castle Hayne, NC

    As the ISO Coordinator at Master Machining Incorporated, you will play a vital role in helping the company maintain its current certificates. Responsibilities to include, but not limited to: Oversee and manage the company's ISO certification and requirements surrounding Conduct internal audits at both facilities ensuring ISO requirements are being adhered to by way of controlled documents and employee measurement tools Coordinate with Quality Manager to send out pins and gauges for calibration and inspection Coordinate and hold quarterly safety meetings at both facilities Maintain and record monthly KPI's for Quarterly Management meetings Coordinate and host Quarterly Management Meetings Control internal and external CARs Requirements: 2-3 years' experience in ISO management Excellent communication skills Excel spreadsheet Benefits 401K with matching Health, dental, vision, life insurance Paid birthday off Paid holidays Paid time off
    $32k-52k yearly est. Auto-Apply 60d+ ago
  • HAZMAT Coordinator

    Powerhouse Resources 3.8company rating

    Service assistant job in Jacksonville, NC

    Shall have overall responsibility for HAZMAT program management. This person shall possess knowledge of principles, standards, and techniques of HAZMAT management. This person must have familiarity and knowledge of applicable Federal, DOD, State, and Local regulations pertaining to the protection of the environment Requirements At least two (2) years of practical experience within the last four (4) years in the management, administration, or operation of a hazardous materials/waste program. The experience shall include receiving, storage, distribution, handling, and disposal of all types of material that may be utilized at the Contractor's job site. At least one (1) of the two (2) years of experience shall include planning, organizing, directing, operating, and evaluating a HAZMAT program for an entire organization. High school diploma or equivalent General Educational Development (GED) certificate
    $35k-47k yearly est. 60d+ ago
  • Office Staff

    Furniture Fair 3.6company rating

    Service assistant job in Jacksonville, NC

    Job DescriptionBenefits: Vision insurance 401(k) Health insurance Paid time off Dental insurance Employee discounts We are currently seeking a Office Administrator with a friendly personality, great phone skills, and the ability to multi-task and collaborate well with others. This person will be the first point of contact with a potential customer over the phone or in person and will need to make a good first impression. Responsibilities Inbound/Outbound Calls Maintain a positive Attitude Help Customers solve issues with their accounts Email communications Calling Account Taking Payments Over the Phone Qualifications Excellent Phone Communication Skills Proficient in Microsoft Office Products Works well with others
    $21k-28k yearly est. 26d ago
  • Reservations and Leasing Coordinator- Bryant Real Estate- Carolina Beach

    Towne Family of Companies

    Service assistant job in Carolina Beach, NC

    Maintain a knowledge of all current and future available properties. Greet and assist all vacation guests, prospective and current residents, and owners. Complete all processes for entering reservations, adjusting reservations, or canceling reservations. Assist with move-ins, move-outs and rent receipts for annual residents. Explain lease and all appropriate addenda to new residents. Review guest contracts to update reservations and process payments. Compiles and processes applications for approval as necessary for annual tenants. Explain contract and company policy to all prospective vacation guests. Shows properties to prospective guests and tenants. Assists with resident relations. Accepts and completes Notice to Vacate forms. Providing exceptional customer service by responding quickly and courteously to guest inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur. Other duties as assigned. Knowledge & Skill Requirements Ability to work effectively and in a fast paced, constantly changing environment. Solid multi-tasking skills along with the ability to meet deadlines. Willingness and ability to work weekends and holidays as the business requires. Excellent verbal and written communication skills. Professional appearance along with a positive attitude, be a team player and be willing to learn. Strong critical thinking skills. Working understanding of Microsoft Excel and pivot tables is a plus. Prior experience with vacation rental software Track or AppFolio is a plus. Job Type: Full-time Pay: $17.50 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Experience level: 1 year Schedule: 8-hour shifts and 40 hours per week On call Weekend availability #LI-DNI
    $17.5-19 hourly 23d ago

Learn more about service assistant jobs

How much does a service assistant earn in Wilmington, NC?

The average service assistant in Wilmington, NC earns between $18,000 and $44,000 annually. This compares to the national average service assistant range of $23,000 to $43,000.

Average service assistant salary in Wilmington, NC

$28,000

What are the biggest employers of Service Assistants in Wilmington, NC?

The biggest employers of Service Assistants in Wilmington, NC are:
  1. First Citizens Bank
  2. LM Restaurants
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