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Service coordinator jobs in Chattanooga, TN - 84 jobs

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  • Medicaid Enrollment & Intake Specialist (Onsite) Erlanger Health

    RSi 4.0company rating

    Service coordinator job in Chattanooga, TN

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $23.00-$25.00 per hour | Schedule: Monday-Friday 8:00am-4:30pm | Location: Chattanooga, TN Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Onsite position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $23-25 hourly 60d+ ago
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  • LTSS Service Coordinator - RN

    Elevance Health

    Service coordinator job in Chattanooga, TN

    includes Coffee and Franklin Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $30k-45k yearly est. 6d ago
  • Men's Services Coordinator (P/T)

    Choices Pregnancy Resource Center

    Service coordinator job in Chattanooga, TN

    Men's Services Client Care Coordinator - Part Time JOB DESCRIPTION Department: Client Services Reports to: Men's Services Director FLSA Classification: Non-exempt Status: Part-Time Hours: 21 hours/week The Men's Services Client Care Coordinator supports the Men's Services Director in the overall function of Choices' men's services, including meeting with men facing pregnancy situations, facilitating fatherhood related classes, training and managing volunteers, and assisting in connecting clients to resources in the community. Supervisor The Men's Services Client Care Coordinator reports to the Men's Services Director. There will be a yearly written and oral evaluation as well as regular one-on-one meetings with the Men's Services Director. Supervises None. Qualifications Bilingual English/Spanish preferred. Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Lord and Savior and is accountable to a local Bible-believing church. Exhibit strong commitment to the sanctity of all human life. Be committed and live by Biblical sexual ethics. Specifically, abstinence outside of marriage and fidelity within marriage. Agreement with Choices' Statement of Principle, Statement of Faith, Mission Statement, and policies of the organization. Be able to respect and maintain confidentiality of information. Be dependable, punctual, and committed to the ministry of Choices. Passion and heart to reach out to expectant fathers and other men. Ability to effectively share the gospel. Proven lay counseling capabilities and excellent interpersonal communication skills. A self-starter with initiative as well as ability to exercise wisdom in the conduct of duties and responsibilities. Teachable spirit and functions well in team environment. Good communication skills, written and verbal. Ability to initiate, develop and maintain relationships with community partners. Ability to problem-solve. Proficient computer skills, including ability to adapt to new software programs and systems. Detail-oriented with organizational abilities and strong follow-through. Flexibility in scheduling for Men's Services Director's time off, evening appointments or workshops, along with flexibility for unanticipated or unusual situations. Responsibilities Men's Services - Operations: Maintain a presence at Choices to make connections with male visitors who walk through our doors, providing support and education. Facilitate fatherhood related classes for individuals, couples, and groups. Schedule appointments. Enter Client charts as needed. Complete assigned follow ups. Monitor/Answer Text Request and Microsoft Teams (or related programs). Assist in the recruitment, processing, training and management of new volunteers. Participate in brainstorming of yearly goals and direction for Men's Services. Help execute department goals/philosophies as set by Executive Director and Men's Services Director. Provide good client content (client stories, requests, stats, quotes, comments); help brainstorm content needed for direct appeals, and newsletters. Complete other administrative tasks as requested. Community Relations: Develop relationships within the community by networking with churches and other organizations for volunteer recruitment, opportunity to share the mission of Choices and to establish partnerships and referrals. Speak on behalf of Choices and/or represent Choices at churches and community events as requested. General Staff Duties: As requested by your supervisor or Executive Director, Attend staff meetings. Attend on-going training and conferences (may require some travel). Attend Choices events and other events as needed. Participate in representation to churches and organizations. Take an active role in the organization's network strategy, including hosting a table at the annual Choices Fundraising Banquet. Commit to be an active learner, staying educated about life issues as well as professional development.
    $30k-45k yearly est. 60d+ ago
  • Dining Services Coordinator

    Brookdale 4.0company rating

    Service coordinator job in Cleveland, TN

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. What it takes to be a Dining Service Coordinator at Brookdale Our Dining Service Coordinators plan, direct, coordinate activities of the dining services department, and provide food services for residents and employees. In addition, you will establish departmental regulations and procedures in conformance with administrative policies as well as develop standards for organization and supervision of dining services. Brookdale is an equal opportunity employer and a drug-free workplace. Have a passion for food and serving seniors? Then being a dining services coordinator at Brookdale is for you! As a serving coordinator, you will provide superior customer service by directing and coordinating the dining experience of residents and guests in an upscale atmosphere. Here you will have work-life balance with defined schedules and be a valued member of the team. You are not just serving, you are enriching lives. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors' lives brighter every day.
    $31k-43k yearly est. Auto-Apply 16d ago
  • Academic Coordinator (N&AH)

    The College System of Tennessee 3.9company rating

    Service coordinator job in Chattanooga, TN

    We have an opening for an Academic Coordinator (Nursing & Allied Health Division) at our Chattanooga State campus! Our Purpose - We support and empower everyone in our community to learn without limits. Our Values: We cultivate a welcome and supportive environment. We care about the well-being of each other. We instill trust through integrity and transparency. We encourage fearless innovation and resilience. We collaborate to build a better future. Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future. POSITION SUMMARY The Academic Coordinator for the Nursing and Allied Health (NAH) Division reports to the Dean and assumes a leadership role by supporting the Dean, Program Directors, and Faculty. The Academic Coordinator provides supervision of the Technical Clerk. This position coordinates and implements activities for eighteen academic programs, including: recruitment, advising, marketing, and other duties as assigned. Additionally, the Academic Coordinator is responsible for working closely with Program Directors on the processing, tracking, evaluation, and maintenance of applications to all selective admission programs across the NAH Division. The Academic Coordinator will also work with the Dean to maintain and update Banner scheduling to support accurate course planning and faculty workload and division operations. ESSENTIONAL FUNCTIONS Organizational Culture * Work to support the accurate processing of student applications to the various programs * Assists with Accreditation Reports and works directly with Program Director to coordinate onsite visits Fiscal Stewardship and Program Innovation * Work with the Dean to resolve complex registration issues for students within the division * Enter course/programmatic overrides using the Banner System * Maintain and provide technical review of monthly budget reports to the Dean N&AH * Participates in all division and program director meetings * Performs other job-related duties as assigned Holistic Student Supports * Manage and maintain student compliance tracking through MyRecord Tracker and TruScreen to support program readiness, clinical placement, and student progression * Assists with advising students not currently enrolled at Chatt State Teaching Excellence and Program Innovation * Work to support Program Directors in updating curriculum documents submitted to TBR, THEC, and various accreditation agencies * Promote, support and participate in student recruitment and retention efforts for the Regional Healthcare Programs Knowledge, Skills and Work Characteristics * Ability to communicate effectively in verbal and written form. * Ability to represent the College and division professionally with internal and external constituents to further the purpose, values and mission of the College * Knowledge of professional development theory as applied in a community college setting. * Ability to think strategically, to work collaboratively and to make decisions, both collaboratively and independently * Ability to use data to inform decision-making and planning * Ability to adapt to changing circumstances and to lead in an environment of change Required Qualifications * Minimum bachelor's degree * Three years' experience in academic division or educational related field * Proficiency in Microsoft Office Suite * Experience with Access Database Management * Ability to synthesize data and report accurate information Preferred Qualifications * Bachelor's Degree * Access Database Management * Ability to work effectively and professionally with students and professional staff in an academic environment * Experience working with external accrediting agencies Salary Range: $44,156 - $55,196 * Application review will begin 30 days after posting *
    $44.2k-55.2k yearly 6d ago
  • Academic Coordinator (N&AH)

    Tennessee Board of Regents 4.0company rating

    Service coordinator job in Chattanooga, TN

    We have an opening for an Academic Coordinator (Nursing & Allied Health Division) at our Chattanooga State campus! Our Purpose - We support and empower everyone in our community to learn without limits. Our Values: We cultivate a welcome and supportive environment. We care about the well-being of each other. We instill trust through integrity and transparency. We encourage fearless innovation and resilience. We collaborate to build a better future. Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future. POSITION SUMMARY The Academic Coordinator for the Nursing and Allied Health (NAH) Division reports to the Dean and assumes a leadership role by supporting the Dean, Program Directors, and Faculty. The Academic Coordinator provides supervision of the Technical Clerk. This position coordinates and implements activities for eighteen academic programs, including: recruitment, advising, marketing, and other duties as assigned. Additionally, the Academic Coordinator is responsible for working closely with Program Directors on the processing, tracking, evaluation, and maintenance of applications to all selective admission programs across the NAH Division. The Academic Coordinator will also work with the Dean to maintain and update Banner scheduling to support accurate course planning and faculty workload and division operations. ESSENTIONAL FUNCTIONS Organizational Culture Work to support the accurate processing of student applications to the various programs Assists with Accreditation Reports and works directly with Program Director to coordinate onsite visits Fiscal Stewardship and Program Innovation Work with the Dean to resolve complex registration issues for students within the division Enter course/programmatic overrides using the Banner System Maintain and provide technical review of monthly budget reports to the Dean N&AH Participates in all division and program director meetings Performs other job-related duties as assigned Holistic Student Supports Manage and maintain student compliance tracking through MyRecord Tracker and TruScreen to support program readiness, clinical placement, and student progression Assists with advising students not currently enrolled at Chatt State Teaching Excellence and Program Innovation Work to support Program Directors in updating curriculum documents submitted to TBR, THEC, and various accreditation agencies Promote, support and participate in student recruitment and retention efforts for the Regional Healthcare Programs Knowledge, Skills and Work Characteristics Ability to communicate effectively in verbal and written form. Ability to represent the College and division professionally with internal and external constituents to further the purpose, values and mission of the College Knowledge of professional development theory as applied in a community college setting. Ability to think strategically, to work collaboratively and to make decisions, both collaboratively and independently Ability to use data to inform decision-making and planning Ability to adapt to changing circumstances and to lead in an environment of change Required Qualifications Minimum bachelor's degree Three years' experience in academic division or educational related field Proficiency in Microsoft Office Suite Experience with Access Database Management Ability to synthesize data and report accurate information Preferred Qualifications Bachelor's Degree Access Database Management Ability to work effectively and professionally with students and professional staff in an academic environment Experience working with external accrediting agencies Salary Range: $44,156 - $55,196 * Application review will begin 30 days after posting *
    $44.2k-55.2k yearly 6d ago
  • Outreach Coordinator

    Apex Recovery

    Service coordinator job in Chattanooga, TN

    Outreach Coordinators are responsible for creating and sustaining new business relationships with qualified referral partners in an assigned territory, for the purpose of facilitating admissions to APEX Recovery Programs. Identifies, builds, and maintains relationships with key referral partners Maintains a regular account servicing schedule that organizes a balance of current account maintenance and new business development Manages all client related communication and CRM remotely Communication may fall outside of regular business hours (including weekends and nights) Occasional overnight travel required Effectively converts a referral to an admission by managing the outside referral process Outreach Coordinators are measured monthly and quarterly against Key Performance Indicators (KPI's) Has a general understanding of treatment, levels of care, and best practices for treating substance use and dual diagnosis patients Possesses the ability to multi-task, and problem solve through varying scenarios Operates with integrity when interacting with agencies, hospital staff, discharge planners, and other groups that see addiction Appropriate dress required for varying situations Adheres to all expense policies, procedures, and limits. Submits monthly expenses via RAMP by the designated deadline Builds and maintains productive relationships with admissions, operations, and clinical staff Ability to clearly communicate with team members, regarding potential admissions and clients. Ability to assist clinical team with discharge planning - utilizing appropriate facilities for transfer of care when needed Knowledge of managed care and insurance- as it relates to mental health and substance abuse benefits Outreach Coordinators must have the skills and competency to communicate with people at all levels, including- executive management, patients, and external agencies Requirements To perform this job successfully, an individual must be able to perform each listed duty in a satisfactory manner. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable those with disabilities to perform the duties listed. Reasoning Ability - Ability to use common sense understanding to carry out written or oral instructions. Ability to utilize problem solving skills in standardized situations involving several concrete variables Education/Experience - 1+ years related experience and/or training; or equivalent combination of education and experience Certificates and Licenses - Valid driver's license, and ability pass MVR check Knowledge, Skills, and Other Abilities - Organizational skills ? Ability to multitask ? Ability to travel through an area covering multiple states ? Technologically savvy ? Ability to create reports outlining weekly visits ? Knowledge of the substance abuse industry Langue and Verbalization - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and execute general correspondence. Ability to speak effectively before groups of customers or employees of an organization
    $33k-48k yearly est. 60d+ ago
  • Transitions Care Coordinator

    Chattanooga 3.7company rating

    Service coordinator job in Chattanooga, TN

    Definition: The Transitions Care Coordinator serves to facilitate a seamless transition for patients transitioning from a facility to the Home care environment Qualifications: Required: Current BSW, MSW, LPN or RN license in the state of service Must have one-year home health experience or one year of hospital case management experience. Reliable means of transportation and must have current driver's license and auto insurance p. Preferred: Experience in Home Health or healthcare business development Performance Requirements: Mental acuity, judgment and problem-solving skills adequate to perform job duties Sensory ability to see, hear and speak adequately to effectively communicate Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties Ability to be on feet or to be seated for prolonged periods of time Specific Responsibilities: After patient has selected NHC HomeCare as his or her health care provider, the Transitions Care Coordinator will assist patients in the process of navigating their post-acute care needs. Assess, plan, implement, coordinate, monitor and evaluate options and services with a primary goal of providing a safe transition from a facility to home for home health. The Transitions Care Coordinator is responsible for ensuring the patient has a physician and obtains an order from that physician to oversee the home health plan of care. Face to Face documentation must also be obtained and communicated to appropriate agency. Represents NHC Home Care in a positive and professional manner, projecting and reinforcing company objectives and philosophy The Transitions Care Coordinator is responsible for establishing, growing and maintaining relationships with facility-based referral sources Positively impacts business growth The Transitions Care Coordinator has a strong focus to help reduce ACH 30-day hospitalizations. Develops positive, collaborative relationships with agency staff
    $32k-39k yearly est. 60d+ ago
  • Client Success Coordinator

    Edist

    Service coordinator job in Chattanooga, TN

    eDist is a fast-growing Platform-as-a-Service (PaaS) company that helps B2B organizations buy, sell, and support subscription software and companion hardware at scale. We're on the verge of launching the newest release of our PaaS, which will unlock powerful new capabilities for our existing partner ecosystem and attract many new partners and vendors. This next chapter includes expanding our platform, entering new verticals, and preparing the organization for future global growth and pre-IPO readiness. Historically known as the leading value-added distributor in speech recognition and healthcare (including Dragon solutions and companion hardware like professional microphones), we now operate as a modern revenue platform-supporting VARs, corporate resellers, referral partners, and direct customers across the U.S., Canada, and the Caribbean. With distribution centers in New Jersey and Canada, we combine strong operational execution with high-touch professional services such as training, implementation, project management, and advanced technical support. eDist is a stable, well-funded, non-seasonal growth company headquartered in Bonita Springs, Florida, where teams work onsite, collaborate closely with all locations, and enjoy doing meaningful work with top healthcare B2B brands. We are looking for great people who can grow their careers in our quickly expanding company and look to promote from within the eDist Pro Services Client Success Team. Job Summary The Customer Success Coordinator is an entry-level role designed to introduce candidates to the operations of a Professional Services team. This position provides foundational experience in project coordination, client communication, data management, and cross-functional collaboration. As part of the Professional Services team, the Coordinator supports daily workflows for project managers and trainers while developing the skills needed to grow into a Trainer or Project Manager role. This is an ideal opportunity for someone looking to build a long-term career in project management, customer onboarding, training, or SaaS operations. Key Responsibilities Communication & Coordination Serve as the first point of contact for the Professional Services department by answering calls, responding to inquiries, scheduling appointments, and routing issues appropriately. Coordinate training sessions by managing calendars, confirming attendance, preparing resources, and helping ensure a smooth experience for both trainers and clients. Support internal communication by helping teams stay aligned on schedules, expectations, and project needs. CRM & Data Management Assist with accurate data entry and maintenance in HubSpot and other systems, including updating client records, logging interactions, and tracking progress. Generate basic reports to support project visibility and operational planning. Project Administration Support project managers by scheduling meetings, preparing status summaries, and tracking project progress. Help with project closeout tasks, such as confirming deliverables, organizing documentation, collecting feedback, and coordinating billing workflows. Documentation & Reporting Maintain organized department files and documentation in accordance with company guidelines. Assist in preparing internal summaries, dashboards, and process materials. Order & Subscription Support Help process new and existing orders, subscriptions, and opportunities, ensuring accuracy and alignment with internal workflows. Collaborate with sales and finance teams when additional clarification or documentation is needed. Cross-Functional Collaboration Work with internal teams-including Sales, Training, Finance, and Operations-to resolve administrative questions and ensure smooth handoffs throughout the customer lifecycle. Growth Path This role is structured to build skills and experience that support advancement into: Customer Success Trainer (specializing in onboarding, user training, and customer enablement), or Project Manager (leading customer implementation projects, coordinating cross-functional teams, and driving successful outcomes). Training, mentorship, and hands-on project exposure will be provided to support growth in either track. Required Qualifications Prior experience in customer service, administrative support, internships, or academic project work is helpful but not required. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Comfort working in dynamic, team-oriented environments. Ability to learn new systems and processes quickly. High attention to detail and accuracy. Preferred Qualifications (Nice to Have) Exposure to CRM systems (HubSpot experience is a plus). Familiarity with Microsoft 365 or Google Workspace. Interest in project management, training, or customer onboarding. Coursework or internships related to business, project coordination, education/training, or operations. Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance JOB CODE: 1000150
    $28k-44k yearly est. 52d ago
  • Marketing/Community Liaison

    Chattanooga Health and Rehab Center

    Service coordinator job in Chattanooga, TN

    Job Description Marketing/Community Liaison We are seeking a compassionate and driven Marketing Liaison to join our team. In this role, you will be key in marketing our services to patients, families, and caregivers, while working closely with referral sources to ensure a smooth and seamless transition of care. Employee Benefits Package Comprehensive Health, Dental, and Vision Insurance $100/month company contribution to an HSA account Daily Pay Option 401K Employer paid life insurance 1x annual salary Paid Time Off & Flexibility Generous Paid Time Off Personal Day Benefit Guidance and assistance from a dedicated regional team Position Expectations: Grow key service lines as defined by management. Act as a critical member of the sales and marketing team, collaborating with hospital discharge planners, social workers, case managers, physicians, and inpatient unit staff to generate referrals. Provide initial and ongoing assessments of patients, managing admissions from hospitals to our centers. Manage leads from referral hospitals, ensuring a smooth discharge process for patients transitioning from hospital care to our facility. Develop strong relationships with key referral hospitals and personnel, identifying new opportunities for partnerships and growth. Coordinate communication between physicians, discharge planners, case managers, medical staff, and caregivers regarding patient admissions and discharges. Assess incoming patients to ensure they meet the facility's admission criteria. Participate in community events, schedule speaking engagements, and work closely with the sales and marketing team to establish and grow relationships. Educate and sell our programs, services, and amenities to patients, families, and referral sources to secure admissions. Coordinate the admission process, ensuring all necessary resources are obtained for a successful transfer. Collaborate with attending physicians to manage hospitalized patients and expedite care transitions. Serve as a consultant to hospital staff, offering expertise and collaborating with physicians when necessary. Assist in planning and executing educational programs for hospital staff related to patient care. Work with facility utilization review staff to ensure timely transfers and efficient use of resources. Act as a liaison between the hospital, physicians, and facility staff to resolve issues and maintain positive relationships. Under the supervision of the Regional Director of Business Development, build and expand relationships with new referral sources. Maintain and broaden relationships with existing referral sources within hospitals and other locations such as doctors, social workers, and discharge planners. Obtain appropriate referrals for post-acute and long-term care. Meet with case management staff to explore further opportunities. Provide tours to families and referral sources as needed. Collaborate with internal case managers and admissions personnel to ensure efficient admission processing. Perform clinical assessments as needed. Problem-solve for referral sources. Submit visit reports detailing calls, persons seen, referrals, and resolutions. Maintain confidentiality in accordance with HIPAA guidelines. Assist other team members when necessary. Requirements: High school diploma or equivalent Medical Assisting experience preferred Proficiency with computers and related software Equal Employment Opportunity: We are committed to providing equal opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, without regard to race, color, religion, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. This policy applies to all terms and conditions of employment.
    $30k-42k yearly est. 19d ago
  • Social Services Coordinator - Ridgewood - FT - Days (74000)

    Hamilton Health Care System 4.4company rating

    Service coordinator job in Dalton, GA

    Hours: 8AM - 5PM Days: Monday - Friday Plan, organize, develop, and direct the overall operation of the Social Services Program to provide for the psychosocial needs of the patients and families served by the center. ATTENDANCE REQUIREMENTS Non-exempt Status: May be required to work beyond normal working hours and on weekends and holidays when necessary. Subject to call-back during any emergency. ACCOUNTABILITY Reports to Administrator PRIDE VALUES P- P ROFESSIONALISM The expertise, qualities and conduct that characterize a member of a profession" R- R ESPECT A positive feeling of esteem for a person or other entity I- I NTEGRITY Honesty and consistency to a set of values D- D ILIGENE Constant and earnest effort applied to perform a task or accomplish a goal E- E XCELLENCE The quality or state of being outstanding or superior LICENSURE/CERTIFICATION/EDUCATION REQUIREMENTS Minimum of a Bachelors Degree from an approved social work course study. OTHER TRAINING, SKILLS, AND EXPERIENCE REQUIREMENTS Minimum of two (2) years experience in a supervisory capacity in a hospital, skilled nursing center or other related medical center. ESSENTIAL SKILLS/KNOWLEDGE FUNCTIONS Plan, develop, organize and direct the Social Services Program. Coordinate and participate in family and patient activities designed to promote social interaction, reality orientation, and intellectual stimulation. Counsel patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations. Complete the social service portion of the MDS within 14days of admission. Complete social documentation in line with procedural guidelines. Coordinate admissions and discharges. Act as liaison with social, health and community agencies. Coordinate family and community resources as needed to solve financial needs and to promote emotional security. Facilitate patient and family councils as appropriate. Assist with grievance resolution when requested. Understand appropriate documentation for Advance Directives (Living Will, DNR, DPAH). ESSENTIAL ADMINISTRATIVE FUNCTIONS Participates in nursing center surveys (Licensure/JCAHO) and any subsequently required reports. Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current licensure/certification, as required. Attends and participates in mandatory in-services. Follows established safety procedures when performing job tasks and/or working with equipment. Honors patients rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints. Complies with Corporate Compliance Program. Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary. Follows established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc. Performs other related duties as necessary and as directed by supervisors. Complies with all Privacy & Security programs. ESSENTIAL GENERAL FUNCTIONS Attendance Punctuality Professional Appearance Communicates well with patients and family members providing a warm and friendly greeting and an approachable attitude to family/visitors/patients and responds to expressed concerns while displaying a helpful, caring demeanor, and answers questions when appropriate in a professional manner. Qualifications JOB QUALIFICATIONS Primary Physical Requirements: Lift up to 10 lbs.: Frequently required to lift patients charts weighing a maximum of 10 lbs. Lift 11 to 25 lbs.: Not required. Lift 26 to 40 lb.: Not required. Lift over 40 lbs.: Not required. Carry up to 10 lbs.: Occasionally may be required to lift and carry patients charts from one location in center to another (carry up to 100 ft, dependent on center size). When transferring several charts from one location to another, a cart can be utilized. Carry 11 to 25 lbs.: Not required. Carry 26 to 40 lbs.: Not required. Carry over 40 lbs.: Not required. Reach above shoulder height: Occasionally may occur when retrieving medical charts from upper shelves. Reach at shoulder height: Occasionally may occur when documenting information and compiling paperwork. Reach below shoulder height: Occasionally may occur while retrieving patients charts from lower shelves. Push/Pull: Rarely may be required when opening and closing desk drawers or moving a cart filled with medical records from one location to another. Hand Manipulation: Grasping: Occasionally required when grasping patients charts. Handling: Constantly handling various-sized objects, pen and paper and medical charts. Torqueing: Not required. Fingering: Not required. Controls & Equipment: Associate may be required to operate an automobile, computer, telephone Other Physical Considerations: Twisting: Rarely occurs. Bending: Frequently required while working with seated patients at a table. Or when retrieving charts from lower shelves. Crawling: Not required. Squatting: Frequently required while working with seated patients at a table. Associate may be required to squat to for lower shelf documents. Kneeling: Not required. Crouching: Not required. Climbing: Rarely may be required to climb stairs or into center van (if used). Balancing: Not required. During an 8 hour day, Associate is required to: Consecutive Hours Total Hours Sit 3 6 Stand 1 1 Walk 1 4 Work Surface: Varies from carpeting, linoleum, and tile. Cognitive and Sensory Requirements: Talking: Constantly required during course of day to communicate with patients and other workers. Hearing: Constantly required for communications. Sight: Constantly required when observing progress of patients. Tasting & Smelling: Not required. SUMMARY OF OCCUPATIONAL EXPOSURES Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious disease, air contaminants and hazardous chemicals. May be subject to hostile and emotionally upset patients, family members, associates and visitors. OTHER CONSIDERATIONS AND REQUIREMENTS Should be able to communicate effectively, both verbally and in writing. The associate is required to lift a maximum of 5-10 lbs only. This position requires a considerable amount of walking. Associate must be able to drive a vehicle. Carrying is not frequently required as dollies are available. Associate should be able to sit and stand as tolerated. Drug-Free Workplace Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance
    $35k-41k yearly est. 17d ago
  • Community Liaison - Hospice

    Brightspring Health Services

    Service coordinator job in Dalton, GA

    Our Company Sacred Journey Hospice Coverage Area: Dalton Schedule: Monday - Friday 8:00 - 5:00 Are you passionate about connecting people to compassionate care? Sacred Journey Hospice is seeking a Community Liaison in Dalton, GA that will serve as the face of our organization-promoting hospice services to healthcare professionals, community partners, and families. Your work will reflect the quality and heart of our care, helping ensure patients receive the support they need when they need it most. Ready to be the bridge between care and community? Apply today! How YOU will benefit Grow your career in healthcare sales and outreach Make a real impact by connecting people to compassionate end-of-life care Engage with the community through events and networking Gain specialized knowledge in hospice care and related conditions Enjoy a dynamic, goal-driven role with autonomy and flexibility Be part of a mission-driven team that values dignity and compassion As a Community Liaison You will: Visit hospitals, clinics, and senior care facilities to promote our hospice services Build strong, ongoing relationships with doctors, nurses, and referral partners Attend community events to raise awareness and represent our brand Track and manage outreach activity in our system (CRM) Use market insights to plan and improve outreach efforts Educate families and professionals on hospice benefits and how we can help Work with our care team to ensure smooth patient referrals and quality care Stay current on hospice care through training and self-learning Complete reports, documentation, and other admin tasks on time Follow all healthcare rules and regulations Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Generous PTO Mileage reimbursement Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Qualifications 2+ years health care marketing experience Current and valid state driver's license Proof of auto insurance Strong interpersonal and communication skills Computer literacy and knowledge of relevant healthcare and administrative software Excellent analytical and problem-solving skills Organizational and time management skills Ability to work independently Ability to work closely and professionally with others at all levels of the organization and communities that we serve Demonstrates the highest degree of customer service and professionalism About our Line of Business Sacred Journey Hospice, and affiliate of BrightSpring Health Services, provides a special kind of care to patients living with advanced illnesses, their families, and their caregivers. At Sacred Journey Hospice, the mission is to tenderly embrace those facing the final moments of life with expert medical care, emotional support, and spiritual guidance. Services are provided in the comfort of home, at a nursing home, or assisted living facility. For more information, please visit ***************************** Follow us on Facebook and LinkedIn.
    $33k-46k yearly est. Auto-Apply 20d ago
  • Exceptional Student Services (ESS) Paraprofessional Alternate Curriculum - Park Creek School

    Dalton Public School District 4.2company rating

    Service coordinator job in Dalton, GA

    Click on the link to learn more about working for Dalton Public Schools. ********************************************************************************** Job purpose: The person assigned the duties of ESS Paraprofessional will be responsible for working with students with significant cognitive disabilities in the alternate curriculum setting. The ESS Paraprofessional will support the classroom teacher in establishing a positive learning environment and promoting maximum student independence in all assigned tasks. Strong technical and computer skills are preferred, in addition to effective communication skills, and an appreciation for collaborative communication and learning. Supporting students with personal hygiene needs, as well as helping to move students in and out of adaptive equipment such as wheelchairs, may be necessary. Duties and Responsibilities: * Supports the implementation of specially designed alternate curriculum content in reading, language arts, math, science, and social studies, at the direction of a certified teacher. * Collaborates with teachers, administrators, support staff, and parents to support student progress. * Completes special education documentation and classroom record-keeping, at the direction of the ESS Teacher, according to DPS local procedures. * Supports student performance in the classrooms and in school-wide activities, as assigned. * Implements individualized communication systems for students who require them. * Implements medical plans and toileting protocols when necessary. * Pursues professional learning opportunities to build professional expertise. * Maintains confidentiality regarding students with disabilities. * Supports students' personal hygiene needs and moves students in and out of adaptive equipment (such as wheelchairs), when necessary. * Strong technical and computer skills are preferred. Qualifications: Associates degree or higher; or at least sixty (60) semester credit hours from an accredited institution of higher education; official transcript required to validate education; ability to effectively attend to the needs of school aged students/small groups in the classroom under the direction of a classroom teacher and school administration. Calendar: This position works a 186-work calendar. 7.5 hours daily. Open Until Filled: Review of applications and interviews will begin immediately as applications are received and selection of a candidate may occur at any time. This position is for the 2025-2026 school year. ?
    $36k-41k yearly est. 6d ago
  • Direct Support Professional Assistant

    Stars Inc. 3.9company rating

    Service coordinator job in Pikeville, TN

    Job DescriptionSalary: $10.50 Hourly We are seeking compassionate and dedicated individuals to join our team as Supportive Living Companions for individuals with intellectual disabilities in Pikeville, Tennessee. As a Supportive Living Companion, you will provide essential support and companionship to individuals with intellectual disabilities, helping them lead fulfilling and independent lives within their home and community. Responsibilities: Assist individuals with daily living activities, including personal hygiene, meal preparation, medication management, and household chores. Develop positive and supportive relationships with individuals with intellectual disabilities, fostering a sense of trust, safety, and belonging. Accompany individuals to appointments, recreational activities, and community outings, ensuring their safety and well being at all times. Provide emotional support, active listening, and empathy to individuals during times of distress or uncertainty. Implement person-centered plans and individualized support strategies, respecting each individual's preferences, strengths, and goals. Participate in ongoing training and professional development opportunities to enhance knowledge and skills in supporting individuals with intellectual disabilities. Qualifications: High school diploma or equivalent required. Previous experience working with individuals with intellectual disabilities or in a similar caregiving role preferred. Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships with individuals and their families. Compassionate, patient, and empathetic demeanor, with a genuine desire to support and empower individuals with intellectual disabilities. Ability to work independently and as part of a team, demonstrating flexibility, adaptability, and problem-solving skills in a dynamic environment. Valid driver's license and reliable transportation required. Ability to pass a background check and drug screening in accordance with state regulations. Working Conditions: This position requires flexible scheduling, including evenings, weekends, and holidays, to accommodate the needs of individuals and their families. Work environment includes group residence, and community settings. Physical requirements may including lifting, bending, stooping, and assisting individuals with mobility limitations as needed. First Aid and CPR Training will be provided, An F-endorsement on your driver's license will be required at a later date. With this endorsement, you will receive a higher rate of pay than advertised. This enables you to drive the handicap van and transport individuals to appointments, on community outings, etc. Join our team and make a meaningful difference in the lives of individuals with intellectual disabilities in Pikeville, Tennessee. Apply today! STARS, Inc. is an Equal Opportunity Employer
    $10.5 hourly 4d ago
  • LTSS Service Coordinator - RN

    Elevance Health

    Service coordinator job in Athens, TN

    Location: The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $31k-45k yearly est. 11d ago
  • Family Services Coordinator

    Choices Pregnancy Resource Center

    Service coordinator job in Chattanooga, TN

    Department: Client Services Reports to: Family Services Lead Coordinator FLSA Classification: Non-Exempt Status: Part-time (20 hours) Preferred Hours: Monday, Tuesday, Wednesday & Saturday The Family Services Coordinator is primarily responsible for conducting assessment appointments to onboard clients in the Earn While You Learn (EWYL), Next Step, and Beyond Basics Parenting (BBP). Additionally, the coordinator supports Spanish-speaking clients by facilitating parenting classes, community resources, and material assistance, and by providing Spanish translation for community events. Qualifications: Bilingual in English and Spanish preferred. Ability to provide support and guidance to clients from various backgrounds. Strong organizational, problem-solving, and administrative skills, as well as being dependable and punctual. Strong commitment to the sanctity of human life and biblical sexual ethics. Personal relationship with Jesus Christ and accountable to a local bible believing church. Agreement with Choices' Statement of Principle, Statement of Faith, Mission Statement, and policies of the organization, and is committed to the Ministry of Choices. Family Services Duties: Conduct intake appointments for both English-and Spanish-speaking clients to assess needs and determine appropriate placement in EWYL, Next Step, or BBP programs. Promote and encourage participation in educational programs. Assess client needs to offer referrals, spiritual encouragement, and assistance with goal setting. Maintain strict confidentiality and sensitivity when handling client information. Proactively manage any assigned projects and all other duties the Lead Coordinator assigns. Administrative Duties: Prepare materials for new clients before appointments; after meeting, create their charts, schedule them for a return visit to the specific parenting program, and complete administrative duties. Assist with all administrative tasks directly related to our Family Services program (making copies, filing, etc.). Audit and maintain client files for accuracy and compliance. Track and manage program-related data such as client appointments, referrals, and Baby Bucks distribution. Collaborate with Men's Services to ensure appropriate support and coordinated care for male partners of incoming clients. Professionally manage communication via phone, text, and email. Manage opening and closing responsibilities for the center on Saturdays or as needed, check clients out for appointments, and ensure they are scheduled for appropriate follow-up visits. General Staff Duties: As requested by the Executive Director, Client Services Director, Family Services Manager, or your supervisor: Attend staff meetings. May require occasional travel to attend ongoing training and conferences. Attend Choices events and other events as needed, including SOHLs and baby shower. Participate in representation to churches and organizations. Take an active role in the organization's network strategy, including hosting a table at the annual Choices Fundraising Banquet and participating in the Walk for Life. Commit to being an active learner, staying educated about life issues as well as professional development.
    $29k-40k yearly est. 60d+ ago
  • Client Success Coordinator

    Edist

    Service coordinator job in Chattanooga, TN

    eDist is a fast-growing Platform-as-a-Service (PaaS) company that helps B2B organizations buy, sell, and support subscription software and companion hardware at scale. We're on the verge of launching the newest release of our PaaS, which will unlock powerful new capabilities for our existing partner ecosystem and attract many new partners and vendors. This next chapter includes expanding our platform, entering new verticals, and preparing the organization for future global growth and pre-IPO readiness. Historically known as the leading value-added distributor in speech recognition and healthcare (including Dragon solutions and companion hardware like professional microphones), we now operate as a modern revenue platform-supporting VARs, corporate resellers, referral partners, and direct customers across the U.S., Canada, and the Caribbean. With distribution centers in New Jersey and Canada, we combine strong operational execution with high-touch professional services such as training, implementation, project management, and advanced technical support. eDist is a stable, well-funded, non-seasonal growth company headquartered in Bonita Springs, Florida, where teams work onsite, collaborate closely with all locations, and enjoy doing meaningful work with top healthcare B2B brands. We are looking for great people who can grow their careers in our quickly expanding company and look to promote from within the eDist Pro Services Client Success Team. Job Summary The Customer Success Coordinator is an entry-level role designed to introduce candidates to the operations of a Professional Services team. This position provides foundational experience in project coordination, client communication, data management, and cross-functional collaboration. As part of the Professional Services team, the Coordinator supports daily workflows for project managers and trainers while developing the skills needed to grow into a Trainer or Project Manager role. This is an ideal opportunity for someone looking to build a long-term career in project management, customer onboarding, training, or SaaS operations. Key Responsibilities Communication & Coordination * Serve as the first point of contact for the Professional Services department by answering calls, responding to inquiries, scheduling appointments, and routing issues appropriately. * Coordinate training sessions by managing calendars, confirming attendance, preparing resources, and helping ensure a smooth experience for both trainers and clients. * Support internal communication by helping teams stay aligned on schedules, expectations, and project needs. CRM & Data Management * Assist with accurate data entry and maintenance in HubSpot and other systems, including updating client records, logging interactions, and tracking progress. * Generate basic reports to support project visibility and operational planning. Project Administration * Support project managers by scheduling meetings, preparing status summaries, and tracking project progress. * Help with project closeout tasks, such as confirming deliverables, organizing documentation, collecting feedback, and coordinating billing workflows. Documentation & Reporting * Maintain organized department files and documentation in accordance with company guidelines. * Assist in preparing internal summaries, dashboards, and process materials. Order & Subscription Support * Help process new and existing orders, subscriptions, and opportunities, ensuring accuracy and alignment with internal workflows. * Collaborate with sales and finance teams when additional clarification or documentation is needed. Cross-Functional Collaboration * Work with internal teams-including Sales, Training, Finance, and Operations-to resolve administrative questions and ensure smooth handoffs throughout the customer lifecycle. Growth Path This role is structured to build skills and experience that support advancement into: * Customer Success Trainer (specializing in onboarding, user training, and customer enablement), or * Project Manager (leading customer implementation projects, coordinating cross-functional teams, and driving successful outcomes). Training, mentorship, and hands-on project exposure will be provided to support growth in either track. Required Qualifications * Prior experience in customer service, administrative support, internships, or academic project work is helpful but not required. * Strong organizational and time-management skills. * Excellent verbal and written communication abilities. * Comfort working in dynamic, team-oriented environments. * Ability to learn new systems and processes quickly. * High attention to detail and accuracy. Preferred Qualifications (Nice to Have) * Exposure to CRM systems (HubSpot experience is a plus). * Familiarity with Microsoft 365 or Google Workspace. * Interest in project management, training, or customer onboarding. * Coursework or internships related to business, project coordination, education/training, or operations. Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance
    $28k-44k yearly est. 49d ago
  • Social Services Coordinator - Ridgewood - FT - Days (74000)

    Hamilton Health Care System 4.4company rating

    Service coordinator job in Dalton, GA

    Hours: 8AM - 5PM Days: Monday - Friday Plan, organize, develop, and direct the overall operation of the Social Services Program to provide for the psychosocial needs of the patients and families served by the center. ATTENDANCE REQUIREMENTS Non-exempt Status: May be required to work beyond normal working hours and on weekends and holidays when necessary. Subject to call-back during any emergency. ACCOUNTABILITY Reports to Administrator PRIDE VALUES P-PROFESSIONALISM The expertise, qualities and conduct that characterize a member of a profession" R-RESPECT A positive feeling of esteem for a person or other entity I-INTEGRITY Honesty and consistency to a set of values D-DILIGENE Constant and earnest effort applied to perform a task or accomplish a goal E-EXCELLENCE The quality or state of being outstanding or superior LICENSURE/CERTIFICATION/EDUCATION REQUIREMENTS Minimum of a Bachelors Degree from an approved social work course study. OTHER TRAINING, SKILLS, AND EXPERIENCE REQUIREMENTS Minimum of two (2) years experience in a supervisory capacity in a hospital, skilled nursing center or other related medical center. ESSENTIAL SKILLS/KNOWLEDGE FUNCTIONS * Plan, develop, organize and direct the Social Services Program. * Coordinate and participate in family and patient activities designed to promote social interaction, reality orientation, and intellectual stimulation. * Counsel patients and families including dealing with feelings about death or dying and other emotional, mental, environmental or physical limitations. * Complete the social service portion of the MDS within 14days of admission. * Complete social documentation in line with procedural guidelines. * Coordinate admissions and discharges. * Act as liaison with social, health and community agencies. * Coordinate family and community resources as needed to solve financial needs and to promote emotional security. * Facilitate patient and family councils as appropriate. * Assist with grievance resolution when requested. * Understand appropriate documentation for Advance Directives (Living Will, DNR, DPAH). * ESSENTIAL ADMINISTRATIVE FUNCTIONS * Participates in nursing center surveys (Licensure/JCAHO) and any subsequently required reports. * Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current licensure/certification, as required. * Attends and participates in mandatory in-services. * Follows established safety procedures when performing job tasks and/or working with equipment. * Honors patients rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints. * Complies with Corporate Compliance Program. * Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary. * Follows established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc. * Performs other related duties as necessary and as directed by supervisors. * Complies with all Privacy & Security programs. ESSENTIAL GENERAL FUNCTIONS * Attendance * Punctuality * Professional Appearance * Communicates well with patients and family members providing a warm and friendly greeting and an approachable attitude to family/visitors/patients and responds to expressed concerns while displaying a helpful, caring demeanor, and answers questions when appropriate in a professional manner.
    $35k-41k yearly est. 43d ago
  • Clinical Community Liaison

    Brightspring Health Services

    Service coordinator job in Dalton, GA

    Our Company Sacred Journey Hospice Coverage area: Dalton, GA Schedule: Monday - Friday, 8a - 5p. Are you a compassionate healthcare professional who thrives on building relationships and guiding patients through life's most meaningful transitions? Sacred Journey Hospice is seeking a passionate, dedicated Clinical Community Liaison to join our team in Dalton, GA. If you're an RN looking for a role with purpose, heart, and impact, apply today! How YOU will benefit Make a meaningful impact by helping patients and families access compassionate care during life's most important moments. Build strong professional relationships with healthcare providers, hospitals, and community organizations. Grow your clinical and communication skills through diverse daily interactions and collaboration with a dedicated care team. As a Clinical Community Liaison, You will: Meet with hospitals, nursing homes, and community providers to promote awareness of hospice care. Help identify patients who may benefit from hospice services and assess their eligibility. Coordinate care between referral sources and our hospice admission team. Support patients and families through the transition from hospital or home to hospice care. Track and understand local healthcare needs, referral trends, and competitors. Participate in outreach events and support the marketing team with planning and strategy. Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Generous PTO Mileage reimbursement Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Qualifications Completion of a Registered Nurse accredited program with an unrestricted state nursing license. One year of nursing experience required; 1 year in hospice preferred. Ability to market effectivity and deal tactfully with customers, the community, and the hospice clinical team. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. Knowledge of disease processes and comprehensive medical record reviews. About our Line of Business Sacred Journey Hospice, and affiliate of BrightSpring Health Services, provides a special kind of care to patients living with advanced illnesses, their families, and their caregivers. At Sacred Journey Hospice, the mission is to tenderly embrace those facing the final moments of life with expert medical care, emotional support, and spiritual guidance. Services are provided in the comfort of home, at a nursing home, or assisted living facility. For more information, please visit ***************************** Follow us on Facebook and LinkedIn.
    $33k-46k yearly est. Auto-Apply 7d ago
  • LTSS Service Coordinator - RN

    Elevance Health

    Service coordinator job in Winchester, TN

    includes Coffee and Franklin Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $30k-45k yearly est. 6d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Chattanooga, TN?

The average service coordinator in Chattanooga, TN earns between $26,000 and $53,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Chattanooga, TN

$37,000

What are the biggest employers of Service Coordinators in Chattanooga, TN?

The biggest employers of Service Coordinators in Chattanooga, TN are:
  1. Elevance Health
  2. Erlanger Health System
  3. Choices Pregnancy Resource Center
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