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Coordinator, Field Service
Pactiv Evergreen 4.8
Service coordinator job in Cedar Rapids, IA
Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. Customers typically operate their equipment two to three shifts a day and are packaging a perishable product, which makes some our service technicians are at times "on-call 24 hours a day & seven days per week". This position is responsible for supporting these requirements as needed. Key Challenges: * North American / Domestic Market: The market is very competitive, and customer satisfaction must be first on everyone's mind if we expect to maintain our lead position in this market. We must be able to always respond timely to the customers' needs and requirements. It will be a challenge to provide all the necessary training for our service technicians to ensure they remain knowledgeable and provide the best service possible. It is an ongoing challenge to find and hire the people we need for the field service team, to be able to meet the ever-growing demand of our services & training. * International Market: Ensure that the needs of our external global machinery customers are handled to maximize customer satisfaction. Responsible for receiving and timely responding to customers, distributors and other internal sales team requests for service. Responsible for dispatching service technicians worldwide and directing the activities of service staff, in coordination with Regional Technical Service Team Leaders. * Emergencies & Service Resources Management: Ensure a high level of service availability to our customers and provide after-hours emergency response, when needed. * Service Work Orders Management: Process all SWO's including billings, installation, sales and warranty invoices to ensure timely reconciliation for monthly reporting. Scope: * Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources. * Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers. * Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team. * Excellent communications with external and internal customers. * Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets. * Efficiency of this role has a direct impact on up to $10 MM in annual service revenue. * Backup role for Administrator Field Service. Knowledge and Experience: * High School Graduate * 5-7 years' customer telephone support with scheduler/dispatcher experience. * Microsoft Office (Word, Excel & PowerPoint) experience. * Fluent in both written and spoken English. * Must have demonstrated ability to handle customer complaints and conflicting schedule situations & take the necessary corrective actions and/or make decisions in a manner that assures customer satisfaction. * Must be able to develop excellent working relationships and understanding of the service technicians and Regional Technical Service Team Leaders (managing frustrations, conflicts, stress, etc.). * Must demonstrate excellent people skills, along with strong verbal and written communication skills. * Must possess good organizational and leadership skills. * Must be a team player and able to interface with all levels of internal and external customers worldwide. Desirable: * Bachelor's degree in business or related field * Microsoft Dynamics 365 Software experience. Company Benefits What You'll Get From Us Benefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company s application process should contact my **********************. #LI-TM1 Responsibilities This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. Customers typically operate their equipment two to three shifts a day and are packaging a perishable product, which makes some our service technicians are at times "on-call 24 hours a day & seven days per week". This position is responsible for supporting these requirements as needed. Key Challenges: • North American / Domestic Market: The market is very competitive, and customer satisfaction must be first on everyone's mind if we expect to maintain our lead position in this market. We must be able to always respond timely to the customers' needs and requirements. It will be a challenge to provide all the necessary training for our service technicians to ensure they remain knowledgeable and provide the best service possible. It is an ongoing challenge to find and hire the people we need for the field service team, to be able to meet the ever-growing demand of our services & training. · International Market: Ensure that the needs of our external global machinery customers are handled to maximize customer satisfaction. Responsible for receiving and timely responding to customers, distributors and other internal sales team requests for service. Responsible for dispatching service technicians worldwide and directing the activities of service staff, in coordination with Regional Technical Service Team Leaders. · Emergencies & Service Resources Management: Ensure a high level of service availability to our customers and provide after-hours emergency response, when needed. · Service Work Orders Management: Process all SWO's including billings, installation, sales and warranty invoices to ensure timely reconciliation for monthly reporting. Scope: · Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources. · Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers. · Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team. · Excellent communications with external and internal customers. · Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets. · Efficiency of this role has a direct impact on up to $10 MM in annual service revenue. · Backup role for Administrator Field Service. Knowledge and Experience: • High School Graduate • 5-7 years' customer telephone support with scheduler/dispatcher experience. • Microsoft Office (Word, Excel & PowerPoint) experience. • Fluent in both written and spoken English. • Must have demonstrated ability to handle customer complaints and conflicting schedule situations & take the necessary corrective actions and/or make decisions in a manner that assures customer satisfaction. • Must be able to develop excellent working relationships and understanding of the service technicians and Regional Technical Service Team Leaders (managing frustrations, conflicts, stress, etc.). • Must demonstrate excellent people skills, along with strong verbal and written communication skills. • Must possess good organizational and leadership skills. • Must be a team player and able to interface with all levels of internal and external customers worldwide. Desirable: • Bachelor's degree in business or related field • Microsoft Dynamics 365 Software experience.
$55k-75k yearly est. Auto-Apply 44d ago

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LTSS Service Coordinator - Eastern Iowa
Elevance Health
Service coordinator job in Iowa City, IA
LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Wapello * Tama * Marshall * Franklin * Hardin * Jasper * Marion * Lucas * Wayne * Fayette * Black Hawk * Buchanan * Delaware * Jackson * Dubuque * Johnson * Louisa * Muscatine * Monroe * Des Moines * Jefferson * Howard * Benton * Scott Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements. How you will make an Impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. * Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. * Specific education, years, and type of experience may be required based upon state law and contract requirements. Preferred Skills, Capabilities and Experiences: * BA/BS degree field of study in health care related field preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
$35k-51k yearly est. 25d ago
Facilities Services Coordinator 50% - Sat&Sun 2nd Shift North Liberty Hospital
Uiowa
Service coordinator job in Iowa City, IA
Facilities Service Coordinator The University of Iowa Healthcare department of Environmental Services is seeking a Custodian to provide a safe, clean and healthy environment for patients, guests, visitors and staff of The University of Iowa Health Care. This position will be assigned at our North Liberty Campus. Under general supervision, the Facilities Services Coordinator is responsible for facilities operations including coordination of services and activities that provide a physical environment that promotes institutional excellence and ensures the health and safety of occupants. This position provides leadership and supervision to staff, maximizing efficiencies and following directed policies, procedures and protocols. Job Expectations: Knowledge of facilities and industry standards in cleaning and maintenance of buildings. Knowledge of safety standards and safe work practices. Knowledge of institutional policies and procedures. Knowledge of administrative activities to include preparation of specific and period reports, fiscal records and service changes. Knowledge of measures to improve production/service methods, equipment performance, scheduling and quality control. Knowledge of aseptic cleaning and maintenance techniques. Knowledge of computer operations and windows software programs. Ability to communicate effectively, both orally and in writing, with students, faculty, staff, vendors and the general public. Ability to lead, coach, motivate, direct, train and provide resources to staff members of the unit. Hours: Saturday and Sunday 4:00pm-2:30am, hours may very depending on coverage, working every other holiday, or as coverage is needed. Application Process: Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for university sponsorship for employment authorization. Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Monday - Friday 10:00am - 4:00pm Or by appointment Contact **************************************** to schedule a time to visit. Minimum Eligibility Requirements: Graduation from high school or GED equivalent, and Three years supervisory and facilities management experience, and Valid driver's license and ability to meet UI Fleet Safety Standards. Desirable Qualifications: Commercial custodial experience Ability to maintain a high level of confidentiality. ISSA Certified Trainer Certification or ability to complete and pass the course within 12 months of employment (travel may be required). Application Details: Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact ************************ Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Compensation Contact Information
$35k-51k yearly est. Easy Apply 22d ago
Service Coordinator
Reach for Your Potential 4.1
Service coordinator job in Iowa City, IA
The Service Coordinator is the contact point for all services provided by Reach For Your Potential. Parents, other providers, guardians, members, and staff rely on the Service Coordinator for answers to their questions relating to the lives of the member. Service Coordinators maintain close contact with vocational providers, guardians, and case managers. There is a great deal of responsibility held in this position, as the Service Coordinator also supervises the staff working with the members. ESSENTIAL JOB FUNCTIONS: Responsibilities with staff (Facilitators and Direct Care): Assist in hiring and promotion Supervision, training, and evaluation Discipline and termination Direct monthly meetings and keep record of meetings for Facilitators and DC staff. Responsibilities with other departments: Assist the Financial Department with member finances and any time sheet issues for staff. Assist the Medical Department as needed with transportation and staff accompaniment to medical appointments. Have good communication with the Medical Department regarding member health needs/concerns. Assist the QA Department with maintaining member documentation to the IAC standards. Assist the Schedule Clerks with scheduling issues that may occur, including filling open shifts, and with daily phone check-ins as needed. Responsibilities with Interdisciplinary Team Members: Coordinate individual service planning for each member and ensure that individual service plans are reviewed semi-annually. Work with IDT to identify appropriate services for members within RFYP and with outside agencies. Maintain regular and consistent contact with members, parents, guardians, and other agencies. Responsibilities with members: Transport members as needed as well as assist in coordinating transportation for member activities. Ensure goals work and supports are provided in accordance to individual program planning. Ensure member's homes are well maintained including cleanliness, organized, stocked with food and supplies, etc. Make consistent and frequent visits to member locations in order to make contact with members and ensure the home is well-maintained. Coordinate plans for when a new member moves in, when members move to another RFYP location, or when a member discharges from RFYP services. Office responsibilities: Attend weekly professional staff meetings and Service Coordinator meetings. Attend scheduled as well as impromptu meetings as requested by your supervisor and/or the Executive Director Complete Reach For Your Potential member and agency related paperwork in a timely manner with a result that is professional and quality. Respond to concerns within 48 hours, with a response time dependent on the nature of the concern. Complete other duties as assigned. JOB REQUIREMENTS: EDUCATION/ EXPERIENCE: Bachelor's Degree from an accredited college or university in the social or behavioral sciences, and one year of post-degree experience in the delivery, planning, coordination, or administration of human services, or High school degree (or its equivalent) and three years of post-degree experience in the delivery, planning, coordination, or administration of human services or A combination of required education or experience which totals five years. At least one year must be experience as outlined above. SKILLS: Must be able to read, write, and communicate effectively with members and staff. Patience in working with disabled adults in necessary. Needs to have a caring attitude and be supportive and encouraging to members. A driving record that qualifies you to drive agency vehicles is required; sufficient automobile insurance to qualify you to transport members in your personal vehicle is preferred. COVID-19 PRECAUTIONS: All RFYP staff are required to follow the current masking procedures and use all required PPE as defined by RFYP Administration. All staff need to follow disinfecting procedures and hand washing policies. Staff need to be aware of how COVID-19 spreads, risk factors, and prevention actions. If staff show any signs of COVID-19 symptoms, they are to contact their supervisor or HR immediately. SUPERVISORY RESPONSIBILITIES: Supervise Residential Facilitators, Job Coaches, Direct Care Staff, volunteers, and interns. EQUIPMENT TO BE USED: Must be able to operate computer and other office machines such as fax, calculator, telephone, etc. TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone and other office equipment. WORKING CONDITIONS: Participates in weekend shift rotation and Service Coordinator on call rotation. Occasionally called upon to work overtime or odd schedules. Typically works in an office setting, although may be called upon to work direct care at a residential location.
$34k-46k yearly est. Auto-Apply 60d+ ago
Facilities Services Coordinator 50% - Sat&Sun 2nd Shift North Liberty Hospital
University of Iowa 4.4
Service coordinator job in North Liberty, IA
Facilities Service Coordinator The University of Iowa Healthcare department of Environmental Services is seeking a Custodian to provide a safe, clean and healthy environment for patients, guests, visitors and staff of The University of Iowa Health Care. This position will be assigned at our North Liberty Campus. Under general supervision, the Facilities Services Coordinator is responsible for facilities operations including coordination of services and activities that provide a physical environment that promotes institutional excellence and ensures the health and safety of occupants. This position provides leadership and supervision to staff, maximizing efficiencies and following directed policies, procedures and protocols. Job Expectations: * Knowledge of facilities and industry standards in cleaning and maintenance of buildings. * Knowledge of safety standards and safe work practices. * Knowledge of institutional policies and procedures. * Knowledge of administrative activities to include preparation of specific and period reports, fiscal records and service changes. * Knowledge of measures to improve production/service methods, equipment performance, scheduling and quality control. * Knowledge of aseptic cleaning and maintenance techniques. * Knowledge of computer operations and windows software programs. * Ability to communicate effectively, both orally and in writing, with students, faculty, staff, vendors and the general public. * Ability to lead, coach, motivate, direct, train and provide resources to staff members of the unit. Hours: Saturday and Sunday 4:00pm-2:30am, hours may very depending on coverage, working every other holiday, or as coverage is needed. Application Process: Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for university sponsorship for employment authorization. Applicant Resource Center - Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: Monday - Friday 10:00am - 4:00pm Or by appointment Contact **************************************** to schedule a time to visit. Minimum Eligibility Requirements: * Graduation from high school or GED equivalent, and * Three years supervisory and facilities management experience, and * Valid driver's license and ability to meet UI Fleet Safety Standards. Desirable Qualifications: * Commercial custodial experience * Ability to maintain a high level of confidentiality. * ISSA Certified Trainer Certification or ability to complete and pass the course within 12 months of employment (travel may be required). Application Details: Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact ************************ Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information * Classification Title: Facilities Services Coord * Appointment Type: Merit * Schedule: Part-time * Work Modality Options: On Campus Compensation * Pay Level: 11 * Starting Salary Minimum: 44557.92 Contact Information * Organization: Healthcare * Contact Name: Polly Terukina * Contact Email: ************************
$41k-52k yearly est. Easy Apply 23d ago
Resource Coordinator
Alliant Energy 4.5
Service coordinator job in Cedar Rapids, IA
Bring YOUR energy to Alliant Energy! At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off. Training Locations: Residency Requirements: Travel time from your primary residence to your assigned headquarters must be 30 minutes or less under normal driving conditions. Are you energized by fast‑paced work where every decision helps keep our customers and communities safe? We're looking for a Resource Coordinator to join our 24/7 operations team. In this role, you will schedule, route, and support the field resources who respond to electric and gas utility service requests, playing a key part in outage restoration and emergency response. As a Resource Coordinator, you'll use computer‑aided dispatch systems, outage management tools, and electronic mapping to ensure crews are efficiently deployed to the right place at the right time. You'll communicate directly with field personnel, initiate callouts, relay critical information, and document activities through accurate forms and reports. Whether supporting day‑to‑day service needs or coordinating during emergency events, your work will help maintain reliability and deliver exceptional service. This role is ideal for someone who thrives in a dynamic, 24/7 environment, is highly organized, communicates clearly, and is committed to operational excellence. What you will do * Dispatches resources using computer aided dispatch applications * Communicates with field personnel via company radio, telephone, or other devices * Uses outage management system and electronic mapping systems for efficient outage restoration * Completes appropriate forms and reports * Initiates call out of responders, provides responders with critical information, and contacts management and emergency personnel if appropriate * All other duties as assigned Education Requirements * Associate Degree 2 year technical degree Required Preferred Experience * Experience in a co-op or intern program Other Requirements * 30-minute response time from the employee's residence to the office. * This position is covered by the Department of Transportation regulation on drug/alcohol testing (CFR 49, Part 199), and is subject to drug/alcohol testing according to said regulation. Knowledge, Skills, and Abilities * Some exposure or experience in utility operations and/or dispatching operations preferred * Ability to use geographic information systems and schematic diagrams preferred. * Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, Outage Management System, Computer Aided Dispatch and Automated Callout System) preferred * Ability to work effectively in a collaborative and inclusive work environment. * Ability to work rotating shifts, including nights, weekends, and holidays * Limited off hour availability required * Some overnight travel required in emergency situations * Demonstrated effective interpersonal, verbal, and written communication skills * Must be available for twenty-four hour callout. * Attention to Detail: Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system or records. * Commitment to Task: Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results. * Customer Focus: Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs. * Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options. * Policies, Process, & Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situation; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules or practices. * Team Work: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Pay Range: $74,942.40 - $93,683.20 Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site. It's not just what we do; it's how we do it. Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law. All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable. Disclaimer: The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Applicants in need of a reasonable accommodation for any part of the hiring process, please email ************************.
$74.9k-93.7k yearly Auto-Apply 6d ago
Program Assistant Volunteer
City of Marion 3.4
Service coordinator job in Marion, IA
JOB INFORMATION Department: Marion Public Library Bargaining Unit: Volunteer Manager of Patron Services Pay Grade: N/A With so many dynamic programs that the Marion Public Library (MPL) offers, the MPL needs your help with program preparation and set up, assisting with program monitoring, assisting patrons during programs, or assisting with clean up. Programs may be in the library or at one of our many outreach programs. With this job, you will have the opportunity to participate in the behind-the-scenes works of the library as well as working with the programming staff. This position is great for someone who wants to be involved with patrons of all ages. This position is for you if... · You enjoy working independently as well as with others · You would like to learn more about library operations · You would like some interaction with patrons (program assistance, directions, and wayfinding etc.) · You want to work with our programming staff · You love to organize · You don't mind messes · You enjoy being on your feet · You feel comfortable using a computer · You feel comfortable asking for help · You love your Marion Public Library! WHAT YOU WILL BE TRAINED ON Relevant library policy (i.e. Programming Policy) Confidentiality Training KNOWLEDGE & SKILLS Patience, flexibility, and curiosity Ability to work with minimum supervision Basic computer skills preferred Attention to detail Ability to work both independent and with others Ability to keep confidential all program attendees and all patron, stakeholder, and donor information learned while volunteering PHYSICAL REQUIREMENTS & WORKING CONDITIONS Ability to sit or stand for long periods of time Ability to bend, stoop, reach, stand, push, pull as required Physical agility, strength, and dexterity necessary for handling library materials, including but not limited to retrieving, shelving, lifting, and moving library materials Ability to lift up/push to 35 pounds (a cart is provided for moving boxes of books) Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. POTENTIAL BACKGROUND CHECKS INCLUDE: Sex Offender Registry Criminal Background Check
$34k-43k yearly est. 60d+ ago
Human Services Coordinator - Central IA
To The Rescue
Service coordinator job in Cedar Rapids, IA
/Objective The Human Service Coordinator provides services to individuals with developmental disabilities, brain injuries and/or mental illness who live independently in community settings. The Human Service Coordinator will manage all aspects related to the ongoing implementation of the Human Service Program. This includes but is not limited to the quality assurance functions daily on all support paperwork and documentation to remain compliant with standards set by Iowa Code, the Social Security Administration, Managed Care Organizations, Iowa Medicaid Enterprises, and To The Rescue Policies. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties include, but are not limited to, the following: Adheres to and upholds To The Rescue's values and policies Provides oversight of the house schedule to ensure adherence to expectations Oversight functions of member medical and medication needs Monitor and control expenses to ensure program efficiency Provides oversight functions to ensure all paperwork guidelines are being met Provides leadership to employees as it relates to; employee reviews, training, coaching, counseling to support operational excellence Work directly with Quality Assurance to develop and to keep all paperwork up to date and compliant with all standards. Responsible for leading member meetings and training that include, but are not limited to county providers meetings, IACP, and train the trainer Provide guidance to Human Service Supervisor's for initial and ongoing training of employees working within the Human Services department to remain compliant with program standards Develop and maintain positive professional relationships with all individuals included in each member's interdisciplinary team, internal, and external stakeholders Functions effectively as a member of the interdisciplinary integrated services team by developing goals and objectives to maximize the independence, growth, and quality of life for our members Provides leadership to ensure the health and safety of members by monitoring activities, supervising, and intervening in crisis situations Ensure the health and safety of members is maintained by monitoring service needs and develop service changes to best meet members needs Provide updates to internal and external stakeholders timely Provides oversight of schedules to ensure revenue versus non revenue expectations are being made within the housing department Provide guidance and oversight of homes to ensure they meet To The Rescue expectations of maintenance and overall appearance Always represents To The Rescue in a positive and professional manner to all members, co-workers, interdisciplinary teams, and the general public Provides oversight of incident reports and any additional follow up needed due to the incident Performs additional duties as assigned Follow and adheres to the On-Call policy and procedure within the Human Services Department Competencies/Qualifications/Education Communication proficiency Patience Teamwork orientation Writing skills Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems Have knowledge of auditing and monitoring procedures Have working knowledge of privacy laws and regulations Must possess strong leadership skills Must have excellent communication skills and the ability to communicate effectively with staff and provide instruction and direction to employees on maintaining compliance with policies, rules and procedures Proficient with G-Suite, Microsoft Office that includes Word, Excel, Outlook and the ability to learn computer programs for scheduling and timekeeping Ability to respond well under pressure Certificates/Licenses/Registration The employee must provide and maintain a valid driver's license the entire duration of their employment, and must be eligible for the agency's vehicle insurance. Supervisory Responsibility Directly supervises Human Services Supervisors and supports Direct Support Professional position. Work Hours Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation. Work Environment The work environment is variable, anywhere from office setting to a hospital/clinic to out in the community. Physical Demand The physical demands described here are representative of those that must be met by an employee at all times to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing these duties, the employee is frequently required to speak and hear While performing these duties, the employee is frequently required to stand, walk, use hands and fingers to handle daily tasks The employee is frequently required to sit for extended periods of time The employee is frequently required to reach, bend, squat, stoop and kneel The employee continuously uses hand strength to type and operate computer controls The employee must frequently lift or move up to 20 pounds. Occasionally the employee will lift or move up to 50 pounds The employees will frequently push or pull items Specific vision requirements include close and peripheral vision, depth perception and ability to focus Travel Frequent travel within a 25-mile radius is expected for this position. Occasionally travel beyond a 25-mile radius may be required, including out of state travel. Location Des Moines, IA Central, IA IND-IA To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability or status as a protected veteran.
$35k-51k yearly est. Auto-Apply 5d ago
Service Coordinator
Fast-Trans Supported Community Livi
Service coordinator job in Cedar Rapids, IA
Job DescriptionBenefits: 401(k) 401(k) matching Opportunity for advancement Paid time off Training & development About the Role Are you passionate about making a difference in the lives of others while thriving in a fast-paced, people-centered environment? As a Service Coordinator, youll be at the heart of ensuring our members receive the right care, resources, and support they need to live full, meaningful lives. Reporting to the Director of Operations, youll guide new admissions, connect families to resources, and make sure every service we provide meets both compliance standards and the unique needs of each member. This role is ideal for someone who is detail-oriented, compassionate, and energized by building strong relationships with clients, families, staff, and community partners. What Youll Do Champion member health and safety by making sure programs align with each persons needs. Lead the intake and onboarding process: from referrals and assessments to successful transitions into services. Develop and update Individual Service Plans (ISPs) and ensure timely revisions as needs evolve. Build meaningful relationships through monthly face-to-face visits with members. Serve as the go-to contact for members, caregivers, and external partners. Partner with the Program Manager to ensure services are delivered effectively and consistently. Collaborate with Quality Assurance to implement improvements quickly and thoroughly. Facilitate quarterly and annual meetings to keep care plans on track. Keep meticulous records, ensuring compliance with all HCBS regulations. Review and follow up on incident reports with a focus on safety and resolution. Support member success with transportation coordination, medication pick-up, and house transitions. Provide on-site training and contribute in staff meetings. Prepare quarterly progress reports and participate in yearly client and stakeholder surveys. Take on other responsibilities as needed to support the team and mission. Why Youll Love It Here Every day is different, no two cases are the same, and your work directly impacts lives. Youll join a collaborative team that values innovation, compliance, and care. Youll gain experience across intake, quality assurance, case management, and community resources. Youll have the chance to grow your leadership skills while serving a mission-driven organization.
$35k-51k yearly est. 16d ago
Client Intake Coordinator
Vibrant 4.1
Service coordinator job in North Liberty, IA
Full-time Description Client Intake Coordinator Benefits: 401K with Company Match Vision and Dental Insurance Voluntary Benefits Accrued PTO Paid Sick Leave Four Hour Work Day on Fridays Wellness Reimbursement On Demand Daily Pay Paid Holidays Growth Opportunities Company Sponsored Outings Function: To complete Client Member admissions/ annuals and build and maintain relationships with referral partners. Responsible to: Senior Manager Employee Type: FTE 40, Salary Hours: Monday through Thursday 8AM - 5PM, Fridays 8 AM - Noon or 5 PM (explained during interview). Travel Required: As needed and up to 100% of time, Western IA Territory Basic Functions: The Intake Coordinator will complete initial Care Planning in collaboration with referral partners to ensure services can be provided that meet the member's needs and are compliant with Agency and State requirements. The Intake Coordinator is responsible for building and maintaining positive relationships with referral partners and respond timely and professionally to all requests. Collaboration with referral partners and the Vibrant Administration team ensures that services can be delivered appropriately. Responsibilities: · Respond to referral requests. · Manage referral pipeline, with organized and urgent follow up. · Complete Client Intake Meetings in Client Homes, unless special circumstances permit phone or virtual meetings. · Complete and file all care planning paperwork, agreements and documents required by the Agency, MCO and IME. · Assist with onboarding of Caregivers, as needed if present during client admission Requirements Essential Qualifications · 2 year degree in Human Services, other related education or industry experience. · Excellent verbal and written communication skills. · Positive, collaborate team player attitude. · Champion the mission of Vibrant Special Requirements · Ability to drive to work site locations · Ability to lift 25-50 lbs., bend, twist, kneel, reach, push, pull and carry · Valid Driver's License and auto insurance Salary Description $42,000 Annually
$42k yearly 60d+ ago
Program Coordinator - FCS- Cedar Rapids
Four Oaks Family & Children Services 4.2
Service coordinator job in Cedar Rapids, IA
Why Work here? Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve. As a valued team member, you are eligible for: Medical, dental & vision insurance 401k Retirement plan Growth & Advancement opportunities Competitive Wages Excellent paid leave time package Paid holidays Business casual work environment What you will do? As the Program Coordinator you will be responsible for ensuring that the Family Centered Services program under your direction is designed and implemented effectively allowing children and families to achieve successful outcomes. As such, this position will ensure quality delivery of assigned daily program operations, including but not limited to care management, personnel supervision, team functioning, fiscal oversight, and documentation. Specific responsibilities include: Operations Ensuring that programs in assigned areas of responsibility meet or exceed performance and licensing standards. Assisting management with the administration of grants, contracts, and affiliation agreements within assigned areas. Interfacing with school, medical & psychiatric contacts, referring worker and collaterals, where appropriate in order to ensure appropriate treatment is available. Maintaining physical location(s) to assure health, sanitation, physical safety, and appearance. Ensuring staff f follows all related agency manuals and handbooks. Coordinating services necessary for assigned programs with other internal and external providers (i.e., food, pharmacy, facilities, training, etc.). Client/External Effectively leading staff to ensure that clients have successful outcomes. Coordinates with Success and/or Case managers (internal or external) to ensure services provided enable successful outcomes. Documenting service delivery, including objectives of treatment and intervention strategies. Assisting with program design by leveraging professional knowledge base to develop effective, standards-based treatment and care protocols. Providing plan for and may participate in direct coverage of activities with clients. People Creating a positive, outcome-oriented culture for staff and managers under his/her oversight. Overseeing the hiring, development, supervision, and retention of qualified staff, including performance tracking and feedback. Overseeing the scheduling of staff in his/her assigned programs. Implementing and providing leadership interpretation/guidance for, agency policies and procedures. Providing case, skill and/or personnel supervision dependent on assigned program responsibilities. Supervises staff on quality and timeliness of service provision and case progress. Qualifications What you need: You will need a Bachelor's Degree in Social Services, Psychology, Sociology, Human Services or related a related field plus a minimum of 2 years of social service experience to qualify. Prior supervisory experience is preferred but, not required.
$42k-55k yearly est. 13d ago
Resource Coordinator - Auckland
Life Plus
Service coordinator job in Parnell, IA
* Healthcare & Medicine * Administration / Admissions * Parnell * Permanent / Full Time 7/1/2026 * Fulltime / Competitive Salary Plus Benefits * Full Orientation/ Ongoing Training and Professional Development * Friendly team and Supportive Environment Life Plus a leading Home and Community Support services provider and now seeking a Resource Coordinator to join our dedicated Homecare Division, based in Parnell, Auckland. About the Role As our Homecare Coordinator, you'll play a vital part in ensuring our clients receive the highest standard of care and support. This is a dynamic, multi-faceted role where you'll be responsible for coordinating client services, ensuring staff are effectively rostered, and maintaining smooth day-to-day operations within the Homecare team. Key Responsibilities * Manage the intake of Homecare referrals and new client setups. * Load client and employee information into our bespoke database accurately and efficiently. * Create and manage client rosters to ensure consistent, reliable coverage. * Monitor and manage staff mileage and scheduling to maintain efficiency. * Recruit and onboard new support staff to meet client service demand. * Ensure all work practices adhere to company policies, health and safety standards, and legal obligations. * Provide excellent communication and support to both clients and employees. About You We're looking for someone with strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. You will enjoy problem-solving and thrive on building trusted relationships with staff and clients alike. Preferred Experience: * Previous experience in a healthcare or homecare coordination role. * Strong IT and administrative skills, particularly with database management. * Excellent communication and teamwork abilities. Why Join Life Plus and whats in it for you? At Life Plus, we are proud to make a real difference in people's lives every day. You'll be part of a supportive, values-driven team passionate about quality care and continuous improvement. You will also benefit from ongoing training and development, a competitive salary, sunshine Fridays, a company wellness scheme and much more.... If you're ready to take the next step in your healthcare career and contribute to a team that truly cares, we'd love to hear from you. Apply now with your CV and a brief cover letter telling us why you'd be a great fit for this role.
$29k-42k yearly est. 21d ago
Youth Service Worker Overnight
Tanager Place 4.1
Service coordinator job in Cedar Rapids, IA
Make a Difference Every Day - Become a Youth Service Worker at Tanager Are you looking for a role where you can truly change lives? Imagine being the reason a child smiles again, builds self-confidence, or discovers a new dream. As a Youth Service Worker at Tanager, you won't just have a job - you'll have a purpose. Every interaction you have can shape a child's future, helping them feel seen, supported, and safe. If you believe in the power of human connection, healing, and growth, this is your chance to help a child discover their potential. About Tanager Since 1879, we've been dedicated to supporting children and families in Linn County and as the first children's human services agency in the county, our mission continues to evolve with the needs of our community. Today, we serve over 4,000 children and teens annually through prevention, treatment, and outreach programs. We're more than a non-profit - we're a community of caregivers working together to Inspire, Empower, and Heal. Position Overview: Youth Service Worker As a Youth Service Worker, you'll be part of our Inpatient Team, delivering direct care services that are: Client-centered Strengths-based Professional and compassionate Your role ensures the safety, supervision, and wellbeing of youth in our care. You'll also plan and lead activities - fun, healing experiences that promote growth, trust, and resilience. Most importantly, you'll build therapeutic relationships rooted in respect, empathy, and consistency. Shifts are 10 hours and run from 10:00pm - 8:00am. Part time positions available. We offer a $3.00 an hour shift rate differential for hours worked between 10:00pm on Friday - 10:00pm on Sunday. Multiple shifts are available. Why Choose Tanager? We care for the people who care for our kids. Full-time employees enjoy: Comprehensive Benefits: Medical, dental, vision, and pet insurance Financial Security: Retirement plan, employer-paid life, short & long-term disability Wellbeing Support: Employee Assistance Program (EAP) Work-Life Balance: 10 paid holidays, Compassionate Leave, generous PTO policy Growth Support: Tuition reimbursement and opportunities for advancement Convenient Pay: Weekly payroll And most of all - the chance to inspire hope and make a lasting impact. Qualifications Qualifications Must be 20 years' old High School diploma or equivalent One year of previous direct experience working with children, youth, or families in a professional setting Ready to Inspire Hope? If you're passionate about helping youth find their strength, voice, and purpose - Tanager is the place for you. Join a team where your work truly matters and where every day brings a new chance to make a positive impact. Apply today and start changing lives - including your own. Tanager is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees
$35k-47k yearly est. 4d ago
Coordinator, Field Service
Novolex 4.1
Service coordinator job in Cedar Rapids, IA
Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description This position has the primary responsibility of scheduling and coordinating the work tasks and activities of 35+ equipment service technicians primarily in North America. Customers typically operate their equipment two to three shifts a day and are packaging a perishable product, which makes some our service technicians are at times “on-call 24 hours a day & seven days per week”. This position is responsible for supporting these requirements as needed. Key Challenges: • North American / Domestic Market: The market is very competitive, and customer satisfaction must be first on everyone's mind if we expect to maintain our lead position in this market. We must be able to always respond timely to the customers' needs and requirements. It will be a challenge to provide all the necessary training for our service technicians to ensure they remain knowledgeable and provide the best service possible. It is an ongoing challenge to find and hire the people we need for the field service team, to be able to meet the ever-growing demand of our services & training. · International Market: Ensure that the needs of our external global machinery customers are handled to maximize customer satisfaction. Responsible for receiving and timely responding to customers, distributors and other internal sales team requests for service. Responsible for dispatching service technicians worldwide and directing the activities of service staff, in coordination with Regional Technical Service Team Leaders. · Emergencies & Service Resources Management: Ensure a high level of service availability to our customers and provide after-hours emergency response, when needed. · Service Work Orders Management: Process all SWO's including billings, installation, sales and warranty invoices to ensure timely reconciliation for monthly reporting. Scope: · Directing, scheduling and coordinating the work tasks and activities of up to 35+ service technicians primarily in North America, in collaboration with Regional Technical Service Team Leaders, to maximize efficient utilization of the available resources. · Directs technicians to ensure they schedule visits to maintain on-time completions by agreements or commitments with assigned customers. · Central liaison for coordinating and disseminating information to the regional team leaders and equipment sales team. · Excellent communications with external and internal customers. · Processing all SWOs on time, including collecting POs from customers, to meet monthly sales targets. · Efficiency of this role has a direct impact on up to $10 MM in annual service revenue. · Backup role for Administrator Field Service. Knowledge and Experience: • High School Graduate • 5-7 years' customer telephone support with scheduler/dispatcher experience. • Microsoft Office (Word, Excel & PowerPoint) experience. • Fluent in both written and spoken English. • Must have demonstrated ability to handle customer complaints and conflicting schedule situations & take the necessary corrective actions and/or make decisions in a manner that assures customer satisfaction. • Must be able to develop excellent working relationships and understanding of the service technicians and Regional Technical Service Team Leaders (managing frustrations, conflicts, stress, etc.). • Must demonstrate excellent people skills, along with strong verbal and written communication skills. • Must possess good organizational and leadership skills. • Must be a team player and able to interface with all levels of internal and external customers worldwide. Desirable: • Bachelor's degree in business or related field • Microsoft Dynamics 365 Software experience. Company Benefits What You'll Get From UsBenefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact my **********************.
$54k-67k yearly est. Auto-Apply 21h ago
Volunteer Coordinator
Care Initiatives 3.8
Service coordinator job in Cedar Rapids, IA
Are you a compassionate individual seeking to make a profound impact in the lives of patients during their final stages? Join Care Initiatives Hospice as a Volunteer Coordinator, where you'll work with and lead the volunteer staff to support patients and families to meet their needs. Care Initiatives Hospice goes above and beyond by meeting patients and families where they feel most comfortable, whether it's at home, a long-term care community, assisted living residence, or hospital. This personalized approach ensures tailored care that meets their unique needs. At Care Initiatives Hospice, we embrace a holistic approach, addressing the physical, emotional, and spiritual needs of those facing life-limiting illnesses. Working closely with family members and caregivers, we foster a collaborative environment to honor the needs and wishes of our patients and their loved ones. By joining our team, you'll have the opportunity to provide care with the utmost compassion, dignity, and respect during this significant phase of life. Together, we can make a difference in the lives of our patients and their families. Care Initiatives is looking for a part-time Volunteer Coordinator! What you'll do as a Hospice Volunteer Coordinator: Work in cooperation with IDT Team, Clinical Manager and Program Director, to identify volunteer recruitment needs. Conduct volunteer trainings and provides ongoing supervision of volunteers and management of the volunteer program. Implement volunteer programs. Assign volunteers to meet patient/family needs. Evaluate activities and performance of volunteers. Maintain record-keeping system of volunteer activities. What it takes to be a Hospice Volunteer Coordinator with Care Initiatives Hospice: High school diploma or equivalent required. Associates or Bachelors degree preferred. Experience in healthcare or social services preferred. Understanding of the healthcare system. Volunteer leadership experience. Understanding of end-of-life care experiences. Current driver's license. Why do Volunteer Coordinators choose Care Initiatives Hospice? Here are just a few reasons: Competitive compensation: Our Volunteer Coordinators earn an extremely competitive wage. Comprehensive benefits: Eligible employees can choose from our affordable and robust benefit options, including medical, dental, vision, and more. Referral bonus: Earn extra cash by referring your friends to join our team. Paid time off: Eligible team members earn paid time off. Dayforce wallet: Access your pay as you earn it, eliminating the wait for your paycheck. Join us today and make a difference in the lives of those in their final stages of life. Apply now and embark on a rewarding career journey with Care Initiatives Hospice.
$31k-42k yearly est. 19d ago
Traveling Construction Coordinator Intern
Van Meter 4.6
Service coordinator job in Cedar Rapids, IA
As a Traveling Construction Coordinator Intern, you'll gain hands on experience supporting job sites and ensuring smooth material flow for large-scale projects. You'll collaborate with sales, operations, and customers, learning agile construction practices and inventory management on job sites. This internship prepares you for a potential future role on our Traveling Team after graduation. This individual expresses behavior that supports our company culture (5 P's) and our purpose: creating lasting value to those we serve. Key Responsibilities & Essential Functions: Coordinate Materials & Tools: Order, receive, and distribute materials and tools to keep projects moving. Maintain Jobsite Organization: Manage inventory, clean and stock work areas, and set up fabrication stations. Support Construction Operations: Assist with wire cutting, labeling, and assembly of lights and other components. Collaborate Across Teams: Work closely with Inside Sales, Purchasing, and Operations to meet customer needs. Drive Safely & Efficiency: Apply best practices for safety, continuous improvement, and cost control. Requirements Critical Success Factors: Strong work ethic and positive attitude Ability to learn, adapt, and work independently or in a team Excellent communication and problem-solving skills Detail-oriented and dependable Commitment to safety and continuous improvement Job Requirements/Specifications: High School Graduate College sophomore or junior status Ability to travel all summer and work extended shifts Previous Customer Service preferred Ability to lift 70 lbs. and operate lift truck equipment Basic computer skills: knowledge of Eclipse or RF scanners is a plus Forklift experience preferred Potential Project Work: Optimize Jobsite Material Flow: Improve processes for ordering, receiving, and distributing materials. Inventory Accuracy Initiative: Implement cycle counts and wire cutting processes to maintain integrity. Safety & Efficiency Projects: Identify opportunities for cost reduction and continuous improvement. Work Environment & Physical Demands: Expect a mix of standing, walking, lifting, and working outdoors in various conditions. You'll collaborate closely with team members and customers while gaining real-world experience on active job sites. Interested in seeing a little bit about the role: ************************************************************ Meet Our Past Interns: See what it's really like to be an intern here! Get inspired by their stories and discover the impact you could make! *********************************************************************** The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.
$34k-44k yearly est. 32d ago
Life Engagement Coordinator
Jaybird Senior Living
Service coordinator job in Cedar Rapids, IA
Wage Range: $19-21/hr The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six Dimensions of Wellness-social, physical, spiritual, intellectual, environmental, and emotional. The LEC oversees activities across all levels of care, manages engagement staff, and promotes participation through individualized and group opportunities. The role requires a flexible schedule, including evenings and weekends, and supervision of Assistant Life Engagement Coordinators and Memory Care staff. Essential Functions: * Develop, plan, and implement resident activities that reflect individual preferences and align with the Six Dimensions of Wellness. * Complete Life Story/Six Dimensions of Wellness assessments for new residents. * Oversee and support other Resident Engagement staff, including training and mentoring. * Plan, coordinate, and supervise resident outings and community events. * Maintain activity areas, supplies, and equipment; manage volunteer involvement. * Prepare and distribute the monthly Resident Engagement calendar and newsletter. * Manage resident store (if applicable) and create/maintain life stations for Memory Care residents. * Maintain records and comply with state regulations regarding volunteers and activities. * Participate in staff training, in-services, and mandatory meetings; respond to flexible scheduling needs. * Maintain budget for the Resident Engagement department and ensure proper allocation of resources. Desired Skills and Experience: * Strong communication, interpersonal, and public relations skills. * Organized, flexible, patient, and professional with a commitment to the elderly. * Ability to work independently and as part of a team; problem-solving skills. * Clean driving record; ability to provide proof of auto insurance. Required Education and Experience: * High school diploma or GED. * 1-3 years of experience working with elderly populations. * Obtain and maintain chauffeur license within 30 days of hire. The Perks That Matter: * Competitive salary and bonus opportunities * Health, dental, vision, disability, and life insurance * 401(k) with match * Paid time off and flexible hours * Employee assistance program and on-demand pay * Career growth in a fast-growing company About Jaybird Senior Living We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we've created a culture where our staff can innovate and grow - while our residents thrive and their families enjoy peace of mind. The Minnesota Equal Pay for Equal Work Act requires employers in the state of Minnesota to disclose the following information. If the position applied to is not located in Minnesota, the following information may not apply. The base range represents the low and high end of the pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of our total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits to employees, including medical, dental, and vision insurance coverage, disability insurance, 401(k) with match, paid time off (PTO), Flexible hours for better work-life balance, Employee assistance program, on-demand pay. We are committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic under federal, state, or local laws. Life Engagement Coordinator Wage Range: $19-21/hr The Life Engagement Coordinator (LEC) delivers meaningful programming for residents by incorporating the Six D...Garnett Place Retirement Cmnty, Garnett Place Retirement Cmnty jobs, careers at Garnett Place Retirement Cmnty, Healthcare jobs, careers in Healthcare, Cedar Rapids jobs, Iowa jobs, General jobs, Life Engagement Coordinator
$19-21 hourly 38d ago
Faculty - Photography & Digital Art Program Coordinator (174 Day)
Kirkwood Community College 3.8
Service coordinator job in Cedar Rapids, IA
To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. The instructor is responsible for fostering student learning through effectively teaching photography and 2-D design courses (15 credit hours) each semester. Experience teaching Dark Room and Digital Photography is required. Ability to adapt and revise curriculum and instruction to respond to advances in technology and photography practices. The instructor should be a professionally active artist with a record of creative achievement that may include exhibitions, commissions, and/or publications. Industry experience in commercial photography and design is desired. This position will also serve as the Program Coordinator for the Digital Arts Program. The program serves to train students in advanced skills in photography, videography, and design technologies for employment in diverse industry roles. The successful candidate must have at least three years of industry experience in commercial photography or design. The successful candidate will collaborate with faculty in art, marketing, web design, and digital media. Other responsibilities include evaluating and reporting student performance and progress in assigned courses in accordance with department, division and College policies and procedures, program review, committee service, and curriculum assessment and revision. As a program coordinator the instructor will also be responsible for coordinating program advisory committee meetings with industry partners, and building and maintaining industry partnerships for student work-based learning. Instructor will be responsible for meeting the goals and objectives of an individual Professional Preparation Plan as outlined in the College's Quality Faculty Plan. The intended start date will be in July 2026 as we are hiring for the next academic year. UNIVERSAL CORE COMPETENCIES: * Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. * Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. * Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. * Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. * Lead- regardless of title, through positive influence. * Effectively organize and teach assigned photography, design, and digital arts courses in accordance with established syllabi. * Maintain and run a dark room photography lab, lighting studio and a digital photography lab. * Evaluate and report student performance and progress. * Teach curriculum in a variety of delivery methods including face to face, hybrid, and online modalities. This may include teaching at more than one campus location. * Collaborate with art and design faculty colleagues to provide a foundational and innovative art curriculum. * Coordinate the Digital Arts Program at Kirkwood including student recruitment, curriculum revisions, advisory committee meetings, communicating with Academic Advisors, and participation in program review process. * Build and maintain industry partnerships in Digital Arts disciplines. * Maintain a minimum of 5 established office hours each week. * Attend discipline, departmental, and division meetings. * Must maintain compliance with required trainings as designated by supervisor. * Assist in the process of requesting and maintaining institutional equipment and supplies for studio use. * Design, and/or participate in assessment of student learning projects within the discipline, the department, or the college. * Regularly engage in professional learning activities and actively seek information about developing trends and ideas in Art pedagogy. PERFORMANCE EXPECTATIONS: * Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. * Be able to organize and present concepts to a wide range of students with varying backgrounds and abilities, and adjust teaching techniques accordingly. * Manage a classroom setting in a way or manner that is acceptable and consistent with department and College objectives, guidelines, policies and practices. * Assume responsibility; deal effectively with problems, and exercise independent judgment when making classroom decisions. * Assume responsibility for maintenance and upkeep of assigned studio space. * Be a creative, energetic, and self-motivated individual who demonstrates leadership and collaborative work habits within the department and in active participation in college committees. * Establish and maintain good working relationships with students, colleagues, staff, administrators, and industry partners. * Read, understand, and express oneself clearly and effectively in oral and written form. * Possess strong human relations skills. Get along with diverse personalities. * Participate regularly in professional learning activities such as internal and external workshops, conferences, and/or individual research projects. * Assist in articulation of Art courses to other institutions of higher education, and between high schools and Kirkwood. * Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves sitting and/or standing most of the time in a classroom setting. Occasional (10-33%) repetitive motion, stooping, crouching, pushing, pulling, carrying and lifting up to 10 pounds. Frequent (34-66%) reaching, standing, walking, lifting and grasping. Constant (67-100%) talking, hearing and viewing various types of close work. May travel to other on-campus facilities, off-campus facilities and business to teach, attend meetings, etc. * MA or MFA in Art- minimum 12 graduate credit hours in photography and design * Dark room and digital photography background. * Experience teaching in Higher Education * Three years (or equivalent) of full-time industry experience PREFERRED QUALIFICATIONS: * MFA in Photography * Three years industry experience in professional commercial photography * Community College teaching experience ADDITIONAL APPLICATION MATERIALS: * Document containing links to professional portfolio and examples of recent student work. EEO/AA STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404,************,*******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:**************FAX: **************, TDD ************ Email:*****************. WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled, but applications will begin being reviewed on January 22nd.
$44k-52k yearly est. Easy Apply 23d ago
VDC Coordinator
Weitz 4.1
Service coordinator job in Cedar Rapids, IA
EPI is hiring an Electrical VDC Engineer to join our growing team working on data center projects. The Electrical VDC Engineer is responsible for various functions on a construction project related to the design, management and implementation of VDC systems, including execution of modeling and photography technologies. This role streamlines workflows amongst project teams and enhances VDC utilization on assigned project(s). This role requires the ability to work 6 days per week, Monday - Saturday. EPI Power, LLC ("EPI") is a licensed electrical contractor and subsidiary of The Weitz Company that specializes in data centers. Our mission is to safely deliver industry-leading electrical construction solutions on a fast-track basis. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What You'll Do: * Prepare Electrical Shop, DFI, and DFMA drawings * Provide quantity takeoff, bill of materials and schedules from BIM/3D models * Create streamlined workflows throughout the duration of a project by collaborating with preconstruction and field operation teams * Assist project team(s) with execution plans, quantity takeoffs, constructability coordination, requests for information (RFI) visualization and schedule phasing capabilities * Lead clash resolution and coordination meetings, seeing all items through to completion * Facilitate problem solving using technology and collaboration with project teams, both internal and external * Provide onsite project engineering for BIM projects and oversee all field installation monitoring efficiency, accuracy, and changes * Create 3D and 4D models, renderings and simulations for presentations, project pursuits, preconstruction and construction operation efforts * Create and maintain training material alongside the learning and development team * Research, test, and assist with implementation of new software and hardware * Support companywide goals and initiatives by identifying continuous improvement areas; collaborate with management on proposed changes * Assist in the creation and maintenance of VDC standards and best practices * Compute and analyze metrics for management review; propose areas for improvement * Provide technical support to project managers onsite and ensure all digital BIM documentation is current and available to the management team on or ahead of schedule * Create virtual simulations to validate and improve site logistics, safety concerns, building sequencing, scheduling & VR/AR experiences * Keep abreast of the latest software and technology What We're Looking For: * Experience: * A minimum of 5 years in a construction role supporting VDC required * Knowledge of NEC code * LEAN principles experience is desirable * Data center experience is strongly preferred * Skills: * Excellent time management and problem solving abilities * Ability to read Electrical Design Documents, Electrical one line diagram and Electrical panel schedule * Demonstrate initiative, independent judgement, and be analytical * Excellent verbal and written communication * Ability to balance and prioritize projects with impending deadlines * Detail-oriented and highly organized * Technology: * Experience with Microsoft Office Suite, Autodesk, Revit, Navisworks, SketchUp, Fuzor, Infraworks, and Adobe Suite * Ability to learn other specific software such as JDE, Procore, Bluebeam and scheduling software What We Offer: * Competitive Pay * Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings * Employer-Paid Short- and Long-Term Disability Programs * Employer-Paid Life Insurance * Generous Paid Time Off Provisions * 401K Retirement Savings Plan with Company Match * Tuition Reimbursement * Fully Paid Parental Leave * Voluntary Products Including: Critical Illness Insurance and Accident Insurance * Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-LD1
$36k-51k yearly est. 20d ago
Enrollment Coordinator
Auxiant 3.1
Service coordinator job in Cedar Rapids, IA
************************ Auxiant's Mission Statement and Core Values Mission:An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as an Enrollment Coordinator for Auxiant. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package. Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers Essential Functions: Application processing all Enrollments/changes/terminations for current clients Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy Create Certificate of Creditable Coverages when appropriate Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary) Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately Nonessential Functions: Other duties as assigned Education/Qualifications: Excellent written and oral communication skills required; Ability to make verbal presentations Ability to perform in a high pace working environment Ability to multi-tasks multiple processes Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required Ability to learn and effectively use insurance enrollment software Excellent organizational skills and the ability to pay attention to detail required Excellent problem solving and analytical abilities required High school graduation or equivalent required; 1-3 years' experience in insurance services, business administration or related field preferred Experience in health plan enrollment or an insurance or HMO related environment highly desirable Previous customer service experience preferred *Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
$30k-38k yearly est. 23d ago

Learn more about service coordinator jobs

How much does a service coordinator earn in Iowa City, IA?

The average service coordinator in Iowa City, IA earns between $29,000 and $61,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.

Average service coordinator salary in Iowa City, IA

$42,000

$29,00010%

$42,000Median

$61,00090%

What are the biggest employers of Service Coordinators in Iowa City, IA?

The biggest employers of Service Coordinators in Iowa City, IA are:

University of Iowa Center for Advancement
Elevance Health
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Service coordinator jobs in Iowa City, IA - 158 jobs

Coordinator, Field Service

LTSS Service Coordinator - Eastern Iowa

Facilities Services Coordinator 50% - Sat&Sun 2nd Shift North Liberty Hospital