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Service representative jobs in Columbia, SC - 563 jobs

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  • Customer Service Representative

    Find Great People | FGP 4.0company rating

    Service representative job in Camden, SC

    Our client, a rapidly growing company in the telecommunications industry, is hiring an Customer Service/Inside Sales Rep for their Camden, SC office. The ideally candidate will have experience in a high volume call setting with a driven, ambitious mindset and strong work ethic! This is an On-site Direct Hire position. Responsibilities: Solicit and sell new or upgrade services to both new and existing customers Manage sales leads by tracking and following up close new sales and customer upgrades Work with sales and operations team members to generate sales leads Review existing customer accounts to identify and close new sales and service upgrades opportunities that are mutually beneficial Process orders for service installation, activation, or change in service Take ownership of customer complaints concerning billing or services rendered Perform other work-related duties as assigned Qualifications: High school diploma 1 year of experience in a high volume call setting Industry experience and sales experience are preferred Computer literary using multiple systems and monitors Must have a drive, upbeat attitude and be self-motivated Good time management and work ethic is essential Schedule: Monday through Friday, 8am to 5pm One Saturday every 2 months remotely Compensation: $18-20/hour plus commissions averaging $1,000-2,000 per month Health, dental, and vision benefits PTO 401k plan
    $18-20 hourly 3d ago
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  • Customs Brokerage Specialist

    DHL Global Forwarding 4.3company rating

    Service representative job in Columbia, SC

    Job Title: Customs Brokerage Specialist DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site at DHL Careers. We have an outstanding career opportunity for a Customs Operations Specialist in our Columbia, NC facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company! Key Responsibilities: Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents. Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance. Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment. Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance. Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed. Risk Management: Identify and assess potential customs compliance risks and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues. Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs. Skills and Qualifications: Brokerage experience is required. Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred. Proficiency in all Microsoft Office products, including Word, Excel, and PowerPoint. Excellent attention to detail and accuracy. Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues. Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners. Ability to work under pressure and meet tight deadlines in a fast-paced environment. Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Pay Range: $19.39 - $25.85/hr. (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: [1] DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
    $19.4-25.9 hourly 3d ago
  • Claims Customer Service Supervisor Private Business

    Bluecross Blueshield of South Carolina 4.6company rating

    Service representative job in Columbia, SC

    Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours 8am-8pm. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at on site only 4101 Percival Road, Columbia SC What You'll Do: Lead the claims and customer service staff to ensure prompt and accurate settlement of claims, appeals, and/or customer service inquiries. Coordinates with other areas while establishing and maintaining excellent customer relations. Analyze problems and concerns to make effective decisions that provide positive solutions. Make recommendations for process improvements and efficiencies for the department. Manage the recruiting, hiring, coaching, and mentoring, monitoring and evaluation, and addressing all disciplinary issues in a timely manner. Encourage staff in creating and maintaining a work environment with high morale and employee satisfaction through support of professional development, training, career growth, and rewarding high performance. Serve as a liaison for internal and external customers. Ensures the timely and accurate resolution of any issues and/or provides necessary training to staff as needed or requested. To Qualify for This Position, You'll Need the Following: Required Education: Bachelor's degree OR 4-years of healthcare experience in customer service, provider network service, membership, billing, and/or claims/appeals processing operations. Required Work Experience: 2-years of claims/appeals, customer service, or call center experience Required Skills and Abilities: Strong analytical, organizational, and judgment skills. Excellent customer service skills. Ability to persuade, negotiate or influence. Strong oral and written communication skills. Strong spelling, punctuation, and grammar skills. Demonstrated leadership ability. Microsoft office proficient. We Prefer You Have the Following: Bachelor's degree 4 years-of healthcare, customer service, or claims experience. Previous budget experience. 1 year-of leadership experience including scheduling or coordinating work of others, developing work procedures and training for others, and/or leading group project initiatives Strong presentation skills. Basic business math skills. Ability to interact easily with customers, staff, and other members of the organization. Knowledge of the benefit plans for each group. Knowledge of all systems and their roles in claims adjudication. Strong leadership skills to direct and motivate employees. Knowledge of performance standards and quality assurance guidelines. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers, and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $34k-42k yearly est. 3d ago
  • Customer Service Representative

    Border States Industries, Inc. 4.7company rating

    Service representative job in Sumter, SC

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Sumter, SC Application Deadline: Posted Until Filled Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Responsibilities Essential Functions Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives. Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required. Provides timely follow-up on customer technical inquiries and requests. Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis. Actively participates in the marketing and sale of Border States' products and services. Consistently provides responsive, quality service to meet and exceed customer expectations. Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures. Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in pricing, shipping, delivery or other credit areas. Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions. Non-essential Functions Attends sales meetings and training programs, as required. May assist with sales meetings and trade shows, as needed. May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines. Qualifications Minimum of a two-year business/trade degree preferred or the equivalent in work experience. Minimum of two years of prior customer service, city desk or sales experience with strong knowledge of electrical products and systems preferred. Technical ability to understand electrical systems with a minimum of two-years of prior electrical distribution experience preferred. Ability to read, write and speak in English preferred. Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software. Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged. Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred Ability to effectively plan and organize. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% Lift from Waist: 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Lift from Floor: 10 to 25 lbs. - Frequently 26 to 50 lbs. - Occasionally 51 to 75 lbs. - Occasionally 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Carried for Distance: 10 to 25 lbs. - Not at all 26 to 50 lbs. - Not at all 51 to 75 lbs. - Not at all 75 to 100 lbs. - Not at all 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: Sitting (a continuous period of being seated) - Continuously Standing (for sustained periods of time) - Frequently Walking (moving about on foot to accomplish tasks) - Frequently Bending/stooping (downward and forward) - Occasionally Crawling (moving about on hands and knees or hands and feet) - Not at all Climbing/Walking Stairs (ascending or descending) - Frequently Reaching (extending arms in any direction) - Frequently Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally Balancing (maintaining body equilibrium to prevent falling) - Occasionally Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally Grasping (Applying pressure to an object with the fingers and palm) - Continuously Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously Talking (expressing or exchanging ideas by means of the spoken word) - Continuously Driving (the control and operation of a motor vehicle) - Occasionally Desk work (work usually performed at a desk) - Continuously Use of a computer - Continuously Use of a telephone - Continuously Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously Exposure (to adverse weather & temperature conditions) - Occasionally Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: Criminal background check (required for all positions) Motor Vehicle Record (MVR) check (required for positions involving driving) Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
    $24k-30k yearly est. 2d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Service representative job in Sumter, SC

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $17k-28k yearly est. 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Milton Wright-State Farm Agent

    Service representative job in Columbia, SC

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Milton Wright State Farm If: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 4015 Forest Drive, Ste 104, Columbia, South Carolina At Milton Wright State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $25k-32k yearly est. 17d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Service representative job in Columbia, SC

    Job Description Customer Relations Specialist - Columbia Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins
    $30k-45k yearly est. 21d ago
  • Fruit Expert Customer service

    Nerd Partners

    Service representative job in Sumter, SC

    Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica View all jobs at this company
    $40k-91k yearly est. 60d+ ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Service representative job in Columbia, SC

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 21d ago
  • Call center Representative

    Us Tech Solutions 4.4company rating

    Service representative job in Columbia, SC

    + Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th). + All candidates will be scheduled to start on Oct 13th with no alternate start date. **Responsibilities:** + Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. + Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. + Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. + Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. + Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. + Assist with the training of new employees and cross training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. **Skills:** + Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. + Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. + Ability to learn and operate multiple computer systems effectively and efficiently. + Required Software and Tools: Basic computer operating skills. Standard office equipment. + Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software **Education:** + High School Diploma or equivalent **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-30k yearly est. 60d+ ago
  • Customer Service Advisor

    Precision Tune Auto Care

    Service representative job in Columbia, SC

    Full or Part Time Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-32k yearly est. Auto-Apply 2d ago
  • Call Center Representative - Medicaid Member Support

    Conduent 4.0company rating

    Service representative job in Columbia, SC

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Call Center Representative - Medicaid Member Support** **ON-SITE Only in Columbia, SC** **$16.00 Hourly** **Join the Conduent Customer Service Team** Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you:** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. + Equipment provided. + Paid training + Training is 4 weeks ( **8:30 am-5:00 pm EST** ) After training the working hours will be an 8-hour shift in the hours of operation. + Full-time schedule (40 hrs. per week) + Career Growth Opportunities + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. + No Weekends + PerkSpot - Employee discount program **Requirements:** + Must be at least 18 years of age with a high school diploma or GED. + Background screening required. + Must pass the Call Center - Service Skills Assessment Test. + A minimum of 1-year call center experience in telephone customer service or related experience + Computer literacy and ability to use multiple programs. **Summary:** As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. **What you will be doing:** + Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. + Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. + Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. + Follows documented policies and procedures including call handling and escalations. + Overall acts as an advocate for Medicaid members to ensure their needs are met. **Preferred Skills/Experience:** + Positive and energetic attitude. + Ability to communicate clearly and confidently. + Ability to multi-task and manage time effectively. + Attention to detail, grammar, and spelling accuracy. + One year of medical insurance or medical office experience, preferred. + Call center or professional office experience, preferred. + Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
    $16 hourly 42d ago
  • Fast Paced & Fun Customer Service

    PGW

    Service representative job in Columbia, SC

    Benefits: 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Paid time off Signing bonus Training & development Vision insurance Automotive Customer Service Teammate: Get PAID to have fun helping customers as we fix their cars! -Weekly Pay With Incentives -Always Closed on Sunday -Family Owned and Operated...33 locations now! Watch this video about us: *************************** Apply Now...no need for a perfect looking resume...we just need a friendly person that likes to help others! Compensation: $15.00 - $20.00 per hour How Are We Different From the Competition? We want to be your first choice when it comes to auto care. Let's talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repair services. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary! Please first watch this video about our company
    $15-20 hourly Auto-Apply 60d+ ago
  • Client Specialist Key, Murraywood Center

    Knitwell Group

    Service representative job in Irmo, SC

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00481 Irmo, SC-Irmo,SC 29212Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $31k-54k yearly est. Auto-Apply 60d+ ago
  • BDC Service Specialist

    Jim Reed Automotive 4.0company rating

    Service representative job in Irmo, SC

    Jim Hudson Toyota is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind-set. We value our employees and invest in their success. Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We offer: Pay based on experience, plus bonuses! Training Flexible schedule: 7AM-6PM, Mon-Fri; 7AM-4PM, Sat Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Career advancement opportunities A positive and professional work environment Responsibilities - BDC Service Specialist: Respond to Internet and telephone customers' inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales Field incoming phone calls generated from internet and traditional advertising Secure and set sales appointments Execute pro-active marketing campaigns from the company database Direct customers to product information resources, including those available on the Internet Will be on the phone and computer all day Will be responsible for all inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently and responding to inquiries immediately Requirements Qualifications/Requirements - BDC Service Specialist: Automotive experience preferred, but we will train Experience in call centers or customer service is a huge plus! Must be self-motivated and energetic Excellent communication skills Valid in-state driver's license and acceptable driving record Resume must be uploaded for immediate consideration Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $32k-56k yearly est. 60d+ ago
  • Call Center Representative - Medicaid Member Support

    The Mailroom Associate Role

    Service representative job in Columbia, SC

    ON-SITE Only in Columbia, SC $16.00 Hourly Join the Conduent Customer Service Team Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support! Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying. Equipment provided. Paid training Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. Full-time schedule (40 hrs. per week) Career Growth Opportunities Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. No Weekends PerkSpot - Employee discount program Requirements: Must be at least 18 years of age with a high school diploma or GED. Background screening required. Must pass the Call Center - Service Skills Assessment Test. A minimum of 1-year call center experience in telephone customer service or related experience Computer literacy and ability to use multiple programs. Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls. Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. Follows documented policies and procedures including call handling and escalations. Overall acts as an advocate for Medicaid members to ensure their needs are met. Preferred Skills/Experience: Positive and energetic attitude. Ability to communicate clearly and confidently. Ability to multi-task and manage time effectively. Attention to detail, grammar, and spelling accuracy. One year of medical insurance or medical office experience, preferred. Call center or professional office experience, preferred. Computer system experience with data entry and database documentation knowledge. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
    $16 hourly Auto-Apply 10d ago
  • Customer Service-Respiratory and Sleep

    Quipt Home Medical

    Service representative job in Lexington, SC

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Position: Customer Service-Respiratory and Sleep General Description: As a Customer Service Rep in our Sleep & Respiratory division you who will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service. Job Responsibilities and duties include: Patient Intake Insurance Verification Educating patients about CPAP/BIPAPS Communicating with patients and doctors' offices Cleaning and testing equipment Work under the Respiratory Therapist to assist with CPAP setups Other duties as assigned Requirements Job Requirements Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong Computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job Type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.
    $25k-32k yearly est. 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Service representative job in Columbia, SC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.00 per hour Salary Range: 7.25 - 12 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Lose Design 4.0company rating

    Service representative job in Lexington, SC

    We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team. Joining our team as a Call Center Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Call Center Sales Digital Representative

    Charter Spectrum

    Service representative job in West Columbia, SC

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction. What Our Call Center Sales Digital Representatives Enjoy Most About the Role * Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques. * Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings. * Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most. * Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met. * Driving sales potential by consistently applying effective selling strategies and techniques. Working Conditions * Work in an office environment with variable hours that may include weekends, holidays, and split days off. Required Qualifications Education * High school diploma or equivalent Skills & Abilities * Ability to read, write, speak and understand English * Proven sales techniques with consistent achievement of sales goals * Knowledge of cable communication products and services (TV, internet, telephone) * Proficiency with computers and billing software * Strong prioritization and organizational skills Preferred Qualifications * 2+ years call center sales experience. #LI-SO1 SIB126 2026-68981 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $23k-31k yearly est. 1d ago

Learn more about service representative jobs

How much does a service representative earn in Columbia, SC?

The average service representative in Columbia, SC earns between $19,000 and $39,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Columbia, SC

$28,000

What are the biggest employers of Service Representatives in Columbia, SC?

The biggest employers of Service Representatives in Columbia, SC are:
  1. Cintas
  2. AstenJohnson
  3. Global Elite Group
  4. Adtalem Global Education
  5. Highmark
  6. First Citizens Bank
  7. Ao Garcia Agency
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