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Service representative jobs in Gainesville, FL

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  • Customer Service Representative

    R+L Carriers 4.3company rating

    Service representative job in Ocala, FL

    Responsibilities and essential job functions include, but are not limited to the following: Serve as the first line of communication for customers, managing customer needs including resolving service issues or referring customers to the proper departments as necessary to ensure their issues are resolved Communicate and receive detailed customer load information by telephone, fax, customer websites, or electronic tendering Accurately and timely input all load information into the operating system Monitor and trace loads so that follow up can be made to the customer regarding issues that could effect on-time pick up or delivery Precisely update customer websites with the necessary information to exceed customer expectations Effectively maintain, build and grow relationships with existing and/or new customers Manage service issues by researching and coding all applicable service failures in the system Negotiate and prepare rates to potential business partners and customers Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation Assist in collecting and maintaining current customer information in the operating system Communicate effectively and professionally with customer, operations personnel and executive management Perform any other reasonable related job duties or tasks as required or assigned by management Knowledge, Skills, and Abilities: Ability to multi-task in a fast-paced environment; attention to detail critical Ability to communicate effectively both in person and on the phone with customers, internal and external business partners and drivers providing concise instruction or information Ability to manage complex transactional or emotional customer situations promptly and professionally meeting commitments for service and assistance Ability to develop relations with internal and external customers and drivers Ability to adhere to all company, state and federal regulations, policies and procedures Ability to read, write and speak English fluently; bi-lingual Spanish a plus
    $28k-35k yearly est. Auto-Apply 24d ago
  • Onsite Service Representative (Gainesville, FL)

    Guidewell 4.7company rating

    Service representative job in Gainesville, FL

    This Onsite customer service representative is dedicated to the GatorCare Health Plan. This position is located at UF Health Professional Park and is onsite with the customer. This position is full time Monday through Friday normal business hours. Important To Know Occasional travel to client sites for meetings, events, and training This is a full time position is onsite with the customer Monday - Friday. Must reside in Gainesville, FL or surrounding area Managing GatorCare member inquires in person, over the phone or through email. What You Will Be Doing Provides ongoing customer support with claims and enrollment. Apprises Marketing & Sales team of ongoing service issues and potential problems that could affect the group's renewal. Works in conjunction with the group's Account Coordinator to see that any and all issues, procedures, policies and mandates are resolved and communicated in a timely manner Maintains a positive professional relationship with the group and all of their employees. Provide quality customer service while maintaining trust and building relationships. May develop reports and tracking systems for both the account and sales team to analyze and assimilate to improve overall customer satisfaction. Can conduct Open Enrollment Meetings Can be required to produce educational materials such as Newsletters pertaining to group's benefits. Must attend all mandatory training and/or meetings where attendance is required by management. What is Required 3+ years related work experience, marketing or sales, preferably in the health care arena, and/or demonstrated, successful service experience with thorough knowledge of the health insurance industry & benefits designs required. High school diploma or GED Three to five years of service, marketing or sales, preferably in the health care arena, and/or demonstrated, successful service experience with thorough knowledge of the health insurance industry & benefits designs required. Strong verbal and written communication skills. Solid knowledge of necessary systems such as RBMS. Strong product knowledge. Experienced in claims processing. Strong knowledge of BCBSF procedures and policies. Strong interpersonal skills with the ability to build positive professional relationships with both internal & external partners Ability to make decisions. Maybe required to do presentations during open enrollment meetings. What We Prefer Possess excellent oral and written communication skills Experience in the servicing and/or administrative functions of group health programs is helpful. Knowledge of BCBSF's functional and regional areas involved in the delivery of managed care services and programs preferred. Must demonstrate a high level of comfort and poise in issue resolution with account administrators and account management. Strong interpersonal skills required. Demonstrated ability to organize and address complex business issues by utilizing strong problem solving skills. Work independently in setting priorities and following through on problem resolution. Excellent presentation skills required. Bilingual is a plus. Incumbent will need to live in the area where the position is housed. General Physical Demands Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to: Medical, dental, vision, life and global travel health insurance Income protection benefits: life insurance, short- and long-term disability programs Leave programs to support personal circumstances Retirement Savings Plan including employer match Paid time off, volunteer time off, 10 holidays and 2 well-being days Additional voluntary benefits available; and a comprehensive wellness program Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Targeted Offer Hourly Pay Range: $23 - $29 Hourly Pay Range: $23 - $37 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
    $23-37 hourly Auto-Apply 49d ago
  • Client Relationship Specialist - MA

    Perfect Path

    Service representative job in Gainesville, FL

    One Trajector. One Mission. Trajector is where purpose meets progress. We specialize in medical evidence services that become the compass our clients rely on while navigating the intricate terrain of disability benefits. Our calling is clear: to make a real difference, infuse passion, and enhance the quality of life for the disabled community. As part of our global community, you'll join a team of over 1,800 dedicated individuals, each contributing their unique talents to streamline the path to benefits. Urgency propels us, data empowers us, and every step is tailored to ensure those with disabilities access their rightful compensation. Join us in shaping stories of transformation, one life at a time. Job Overview The Client Relationship Specialist will provide excellent customer service to our Veterans throughout the medical evidence development process. This will entail making a high volume of outbound calls to our Veterans regarding their medical evidence development status. The Client Relationship Specialist works closely with other departments to ensure our Veterans are supported and can achieve the best outcomes. The Client Relationship Specialist will be the main point of contact for assigned Veterans. About Our Perks, Compensation, & Benefits $16.00 to $17.00 hourly PLUS department monthly bonuses ranging from $50 to $400. Medical, dental, vision, 401k program, and more. Paid time off, including seven (7) federal holidays plus two (2) flex holidays for DEI. Joining a rapidly growing organization. Responsibilities Building, growing, and maintaining a trusting client relationship with each assigned Veteran; average number of assigned clients is 150 - 180 Veterans for each Client Relationship Specialist. Serving as single point of contact for each assigned client, learning needs of client and building plans to meet or exceed client needs. Coordinating and communicating the proposed strategy for the Veteran's medical evidence development, including periodic follow-up to ensure client satisfaction and service delivery. Addressing all client concerns in a prompt manner and collaborating with key departments to resolve all issues. Responsible for both inbound and outbound communications to update on progress (6 to 7 hours per day). Recording Veterans' progress and communicating that progress with the client and the team. Continually update customer records to reflect communications and progress through the medical evidence development system. Following up with assigned Veterans to ensure they are satisfied with services. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Use company policies to efficiently assist our Veterans. Participate in training sessions to keep up to date on all policies and company news. Provide input on how to improve the quality of service to the veterans. Organizing and analyzing client information, cross checking and validating client information, and checking forms and documents for completion. Meet or exceed established productivity and quality targets for the position. Qualifications Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. High School Diploma or equivalent. CNA certification preferred. Minimum of one year of experience in customer service and/or sales. Ability to effectively deliver information on the phone six (6) to seven (7) hours per day; notate these customer interactions in our client portal. Excellent interpersonal, analytical and critical thinking skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions. Ability to remain calm while working under pressure in a busy environment. Ability to work within timeframe of standard policies and procedures. Ability to maintain confidentiality related to sensitive company and client information. Excellent ability to multi-task and prioritize in a busy, fast-growth environment. Detail oriented, diligent, and flexible. Ability to operate basic office equipment such as computers, printers, copiers, and scanners. Knowledge of Microsoft suite. Excellent written and verbal communication skills. Professional or personal experience supporting individuals with disabilities preferred. Minimum internet speed of 25 Download/10 Upload. EEO Statement Trajector is an EOE/Veterans/Disabled/LGBTQ employer.
    $16-17 hourly Auto-Apply 9d ago
  • Relationship Specialist I

    Vystar Credit Union 4.5company rating

    Service representative job in Palatka, FL

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High School Diploma/GED is required. Associate's degree is preferred. EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
    $41k-45k yearly est. Auto-Apply 32d ago
  • Outbound Calls Specialist CTHA

    Comfort Temp 4.0company rating

    Service representative job in Gainesville, FL

    About Us At Comfort Temp Heating and Air, we've been keeping Florida homes comfortable since 1985. As a family-founded company rooted in excellence, integrity, and professionalism, we've built a trusted name in HVAC solutions across Gainesville, Jacksonville, Orlando, and Tampa. We're expanding our residential division and are looking for a driven, energetic, and detail-oriented Outbound Call Specialist to join our growing team. Job Summary If you're motivated by hitting goals, energized by talking to people, and love turning leads into opportunities, this is the job for you. As our Outbound Call Specialist, you'll be the voice of Comfort Temp - calling warm and purchased leads, following up on quotes, and scheduling appointments for our comfort consultants. You'll work directly within ServiceTitan and lead management platforms to maximize conversion rates while maintaining a professional and friendly demeanor on every call. This is a fast-paced, high-energy, in-office role that rewards consistency, personality, and results. Role and Responsibilities * Make 80-120 outbound calls per day to new and existing leads through ServiceTitan and other CRM systems. * Follow up on unsold estimates, inquiries, and aged leads to re-engage potential customers. * Schedule qualified appointments for our residential sales consultants and ensure proper documentation in ServiceTitan. * Communicate clearly and professionally with homeowners to understand needs and promote Comfort Temp's services. * Manage call lists daily to ensure timely outreach and follow-up cadence on every lead. * Track all outbound activity, conversions, and appointments using ServiceTitan dashboards. * Collaborate with marketing and sales teams to provide feedback on lead quality and trends. * Maintain high call energy and professionalism to reflect the Comfort Temp brand on every interaction. * Participate in team huddles, performance reviews, and ongoing training to improve sales technique and call efficiency. Requirements & Abilities * Experience: 1+ year in outbound calling, appointment setting, or inside sales (HVAC, home improvement, or call center preferred). * Communication: Strong phone presence and conversational ability - able to build trust quickly and overcome objections. * Goal-Oriented: Proven ability to meet or exceed daily call and appointment targets. * Tech Savvy: Experience using ServiceTitan, CRMs * Resilience: Thrives under metrics, can handle rejection positively, and stays upbeat. * Organization: Strong attention to detail for data entry, scheduling accuracy, and follow-up management. * Education: High school diploma or equivalent required. Spiff & Bonus Ideas * Base Pay: Hourly (suggested $17-$20/hour depending on experience). * $5 per booked appointment (confirmed in ServiceTitan). * $20 per appointment sold (if the lead converts to a system replacement or new install). * Quarterly Bonuses: For hitting consistent call volume and conversion targets. * Team Goal Bonus: If the team reaches 95% of monthly appointment targets, everyone gets lunch on the company. Company Culture At Comfort Temp, we believe in doing what you say, doing what it takes, walking with purpose, and doing the right thing. You'll work in a fun, supportive, goal-oriented environment that values energy, accountability, and collaboration. We celebrate wins, learn from misses, and push each other to be the best team in Florida HVAC. Application Instructions If you're hungry to grow, confident on the phone, and motivated by results, we want to hear from you! Submit your resume and cover letter to *********************** with the subject line "Outbound Call Specialist - [Your Name]".
    $17-20 hourly Easy Apply 36d ago
  • Veterinary Client Service Representative I/II (CARE)

    Care 4.3company rating

    Service representative job in Gainesville, FL

    Classification Title: Client Service Representative I/II (CARE) Classification Minimum Requirements Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Veterinary CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Job Description: The UF Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital. This position is responsible for facilitating client's visits, directing communications with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relation skills, the initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills, strong interpersonal skills, and project a professional image. Must be outgoing, full of enthusiasm and a team player. This position operates Monday through Friday during normal business hours (varying shifts between 7 a.m. and 6 p.m.). As essential personnel, some weekends and holidays will be required. Expected Salary: $17-$20 hourly Preferred Experience in veterinary medicine or in a clinic environment Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
    $17-20 hourly 60d+ ago
  • STATE VETERANS' SERVICE OFFICER - 50000444

    State of Florida 4.3company rating

    Service representative job in Alachua, FL

    Working Title: STATE VETERANS' SERVICE OFFICER - 50000444 Pay Plan: Career Service 50000444 Salary: $45,479.98 Total Compensation Estimator Tool Requisition # 865989 STATE VETERANS' SERVICE OFFICER - MIAMI FLORIDA DEPARTMENT OF VETERANS' AFFAIRS Bureau of Field Services VA Medical Center Miami, Miami - Dade County Starting Annual Salary: $45,479.98 Paid Bi-weekly Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester). Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application. MINIMUM QUALIFICATIONS: An employee in this class must have served as a member of the Armed Forces of the United States; and must have been separated from such service under honorable conditions. A DD-214, Member Copy #4, MUST accompany your application. In addition, the following is required: * Must have the ability and willingness to deal effectively and professionally at all times with diverse individuals. * Must have a valid Florida driver's license. * Excellent customer service skills. * Effective team Player. * Excellent interpersonal skills. * Excellent verbal and written communication skills. * Strong organization skills and ability to multi-task. * Successful completion of a Level 2 Background Screening and due diligence process. PREFERRED QUALIFICATIONS: Preference will be given to candidates with the following knowledge, skills and abilities, as listed on their employment application / resume. * Three (3) years' employment experience as a Veterans Service Officer or comparable title / experience counseling and handling veterans' affairs. * Proficiency in Microsoft Office Suite: Word, Excel, and Outlook. * Proficiency in web-based applications and specialized internet research. POSITION DESCRIPTION: The incumbent will be assigned to the Bureau of Field Services, Miami VAMC. The primary responsibility of the incumbents in the positions allocated to this class is to perform administrative and professional duties required to work within the medical clinic and vet center as needed, interviewing veterans and family members, preparing and submitting claims for benefits to the U.S. Department of Veterans Affairs. This task will be accomplished using established policies and procedures to ensure that all phases of assigned duties are covered. To advocate with purpose and passion for Florida veterans and link them to superior services, benefits and support. Meet, interview, counsel, using VA Data systems and obtain information in order to prepare and submit claims for any and all federal and state benefits that each client may be entitled to. Assist in preparing and perfecting" appeals", provide representation at fee basis, hardship eligibility hearings, request for waivers of federal entitlements, military discharge review hearings or Regional Office VA hearings as required. Review and interpret VA laws, rules and regulations affecting veteran's entitlements in applying for federal and state veterans' benefits. Respond to telephonic or written inquiries from citizens, veterans, dependents, Post, Chapter, County, and State Veterans Service officers with accurate and complete information. Provide accurate and current information relative to problems with the administration of benefits with the local agency of jurisdiction, process daily incoming mail and correspondence. Complete forms and documents utilizing the Department's Systems. This includes entering all clients' information into the computer database. If working in a medical center or hospital visit each new admission to the medical center at the veteran's bedside within 48 hours of admission. Assist all accredited organizations, state, county or others in obtaining medical information necessary to support claims for benefits. Maintain rapport and liaison with VA outpatient staff regarding case development and treatment to support claims processing and advocacy issues. Confer with clinic, service center and medical center staff as required. Safeguard and protect all private medical information and claims information in accordance with appropriate regulations and statutes. Represent the Florida Department of Veterans Affairs by providing briefings and information on State and Federal veterans benefits at local events, military bases, medical center meetings, and community fairs and other events as determined your supervisor and the department. Represent FDVA on committees, advisory boards and consumer service programs established at VA medical centers and satellite outpatient facilities. Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters. Assist in preparing forms, obtaining signatures, financial data, and personal information for veterans requesting admission to State Veterans Nursing Homes. When necessary visit and provide assistance to the home in completing applications, verifying eligibility and financial data and assisting family members in obtaining state and federal veterans' benefits. Visit and provide on-site assistance, claims preparation and submission of claims to all Florida National Guard units in the geographical area. Maintain contact with all guard and reserve units and active military installations in the Florida geographical area. Perform other related duties to include but not limited to, attendance at conferences, seminars, schools of instruction and upon request serve as an instructor, or speaker at public events. This position is in the Career Service System. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $45.5k yearly 8d ago
  • Client Services Representative

    Harris Veterinary Medical Center

    Service representative job in Gainesville, FL

    Harris Veterinary Medical Center is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary client, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to provide clients and their pets with the opportunity to receive high quality, progressive, and compassionate services, expect to be supported in your work and home life with: Paid time off and medical insurance for full-time employees Professional development opportunities Great pet discounts Salary: $16-$18/hr based on experience and skill set. Schedule: 8-hour shifts Monday-Friday and ever other Saturday. Key Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience. Qualifications: Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Harris Veterinary Medical Center We strive to deliver excellent care and client education through all stages of pets' lives while recognizing the importance of the family pet bond. We are projected to be open to the public May 1st 2025.
    $16-18 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Service representative job in Ocala, FL

    Inside Sales Representative Location: Ocala, FL (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $18.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************
    $18.8-19.8 hourly 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ric Hansen-State Farm Agent

    Service representative job in Gainesville, FL

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative for Ric Hansen State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency
    $24k-32k yearly est. 18d ago
  • Neuroscience Hospital Specialist - Gainesville, FL

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Service representative job in Gainesville, FL

    Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps. These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity. The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content. **Purpose** This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position: **Key** **Responsibilities** + Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance. + Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed. + Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders. + Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. **Experience & Qualifications** + A minimum of 2 years of pharmaceutical or medical device sales experience. + Must reside within a commutable distance of 50 miles from the primary city in the sales territory. + Previous cross-functional industry experience in commercial life sciences or related industry. + 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products. + Ability to work in an ambiguous environment undergoing transformation. + Proven track record in coaching, training, and mentoring peers or others. + Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance. + Ability to assimilate and communicate complex clinical and product information **Key Sales Capabilities** + **Territory Analysis / Business Planning** + Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget + Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan + Responds compliantly to competitive threats and opportunities + Educates office staff on payer guidelines and reimbursement procedures to increase pull through + Effectively utilizes promotional materials + **Selling Skills, Engagement & Account Pull Through** + Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately + Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders + Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs + Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition \#LI-REMOTE **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $112,800.00 - Maximum $162,150.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $27k-38k yearly est. 15d ago
  • Customer Service Rep(04932)

    Domino's Franchise

    Service representative job in Dunnellon, FL

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions Additional Information Are you looking for a job with affordable health care/benefits? Look no further.... We are now offering health, dental, vision, and life insurance for our employees. The best part you don't have to work full time to experience these benefits. You can elect to sign up from day one. Your benefits kick in within the first two weeks of working. Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $24k-32k yearly est. 5d ago
  • Service Parts Rep-1

    Fleetpride, Inc.

    Service representative job in Ocala, FL

    FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements. DUTIES & RESPONSIBILITIES Order parts with local parts dealers and OEM Dealerships. Have strong communication skills Attend to all service technicians and service advisor's parts work orders Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts Ensures special orders are promptly received and notify internal and external customers accordingly Secures return parts, properly tags and sorts parts, and promptly returns to source Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service. Maintains parts storage area in a clean and well-organized fashion EDUCATION & TRAINING High school diploma or GED required; post secondary education or coursework desired KNOWLEDGE & EXPERIENCE Parts-provisioning experience in automotive repair environment. Strong computer and internet skills (multiple platforms) SKILLS & ABILITIES Unrestricted driver's license and clean driving record Strong communication, presentation, and writing skills FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-33k yearly est. Auto-Apply 4d ago
  • Service Parts Rep-1

    Fleetpride

    Service representative job in Ocala, FL

    FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements. DUTIES & RESPONSIBILITIES * Order parts with local parts dealers and OEM Dealerships. * Have strong communication skills * Attend to all service technicians and service advisor's parts work orders * Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts * Ensures special orders are promptly received and notify internal and external customers accordingly * Secures return parts, properly tags and sorts parts, and promptly returns to source * Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service. * Maintains parts storage area in a clean and well-organized fashion EDUCATION & TRAINING * High school diploma or GED required; post secondary education or coursework desired KNOWLEDGE & EXPERIENCE * Parts-provisioning experience in automotive repair environment. * Strong computer and internet skills (multiple platforms) SKILLS & ABILITIES * Unrestricted driver's license and clean driving record * Strong communication, presentation, and writing skills FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-33k yearly est. Auto-Apply 4d ago
  • Bilingual Veterinary Customer Service Representative

    Maricamp Animal Hospital

    Service representative job in Ocala, FL

    The experienced Veterinary Customer Service Receptionist is the initial touchpoint for clients and their role is instrumental in shaping the clients perception of the brand and is responsible for fostering a positive client experience while driving sales. By embodying Maricamp Animal Hospitals Core Values, the Customer Service Representative is committed to cultivating an ongoing relationship with the client. They will display a genuine interest in how Maricamp Animal Hospital can help meet and support the well-being of their pets. ABOUT MARICAMP ANIMAL HOSPITAL Our mission is to empower a lifetime of memories, bringing pet health solutions that impact our community. We provide owners with the education they need in order to make a fully informed decision about their pet's health care. We are dedicated to ensuring our patients have the results and success they deserve. Our core values are the backbone of our business and guide our hiring process: we create impact, have discipline, are accountable, in alignment, results-oriented and inspirational. Our team holds tremendous value and an integral part of creating an environment of success and wins from the clients and patients. We help our team members achieve success in their roles and beyond through the development of their personal, professional, and financial goals - making it a top priority to support our teams development potential. OBJECTIVES Utilize professional and courteous communication techniques when interacting with clients via various channels to provide support, information and education regarding our offered products and services based on the Veterinarians recommendations. Maximize sales opportunities by proactively reaching out to clients to schedule appointments, engage with additional services or products, provide detailed information about the benefits of our products or services, and highlight promotions and tools. Nurture the client-business relationship by providing exceptional customer service, demonstrating expertise, and showing genuine care and concern for their pets. Manage the client pipeline by accurately tracking and documenting interactions, identifying client preferences, providing thorough follow-up, and ensuring the clients needs are met at every stage of the process. Professionally address client questions and complaints, and if needed, forward them to appropriate staff. Expertly obtain and maintain accurate medical records throughout all client interactions. Prepare procedure templates for various health certificates, records, and other pertinent medical files or documentation for patient appointments per company policy. Respond to client requests, emails, and questions in a professional and timely manner while ensuring accurate documentation and record-keeping according to company policy. Assist clients by creating financial plans using all available tools, resources, and promotions according to company policies. Perform administrative functions including but not limited to new client registration and appointment scheduling per company policy while maintaining accuracy in data entry. REQUIRED COMPETENCIES Excellent verbal and written communication skills with a proven ability to navigate relationships with clients, co-workers, and patients. Service-oriented and able to resolve customer grievances, concerns, and questions appropriately. Personable communicator who clearly and persuasively describes products and services to customers to encourage sales transactions. Must be detail-oriented and highly attuned to capturing relevant data in documentation. Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite; and CRMS Outstanding organization and administrative accountability. Ability to maintain confidentiality with individual interactions with patients Experience successfully maintaining a positive attitude while working in a team environment with competing priorities. Must have the physical and mental capacity to perform in a fast-paced and challenging environment. REQUIRED EDUCATION AND EXPERIENCE 1-2 years experience in Customer Service and appointment scheduling, preferably in healthcare or other related industry Education in Customer Excellence or Customer Service Knowledge of veterinary medicine Bilingual English & Spanish is a plus PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time standing, sitting, or walking Must be able to lift at least 25lbs Travel Required: Up to 15% for Continuing Education & Training Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Maricamp Animal Hospital recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. Job Type: Full-time Salary: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: Tuition Assistance 401(k) with employer match Dental Insurance Employee assistance program In-House Veterinary Care Employee Discount Paid time off Employee Discount Program Professional development assistance Referral program Vision insurance Schedule: Day shift Business Hours: Monday to Friday 8am-6pm and Saturday, 8am-1pm. Work setting: In-person
    $16-20 hourly 28d ago
  • Entry Level Vehicle Service Specialist - Belleview - Part Time

    Metrolube Enterprises

    Service representative job in Belleview, FL

    Entry Level Vehicle Service Specialist - Part Time What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15.5 hourly 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Cameron-State Farm Agent

    Service representative job in Ocala, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Cameron - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Ability to handle complex customer inquiries. Dedicated to customer service.
    $24k-32k yearly est. 26d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Service representative job in Chiefland, FL

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chiefland, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Chiefland, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-32k yearly est. 3d ago
  • Relationship Specialist

    Vystar Credit Union 4.5company rating

    Service representative job in Lake City, FL

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. * SELECTION PROCESS: As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months. ACCOUNTABILITY STATEMENT The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals. ESSENTIAL RESPONSIBILITIES Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively. Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs. Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately. Handle personal and business account transactions, open accounts, and process various types of loan applications. Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance. Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes. Support and participate in all Credit Union initiatives and campaigns. Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines. Work with relative independence to accomplish tasks. Exhibit a high degree of integrity, trustworthiness, and professionalism always. Exude a positive and professional attitude with members and partners consistently. Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns. Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments. Actively lead by example through community service supporting the VyStar brand. Utilize excellent verbal and written communication skills. Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service. Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales. Address and overcome objections effectively while educating members about the wide array of offerings available. Perform other duties as assigned. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. JOB QUALIFICATIONS EDUCATION High school diploma/GED is required Associate's degree is preferred EXPERIENCE Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution. KNOWLEDGE, SKILLS & ABILITIES Ability to process accurate transactions and requests. Must possess and utilize excellent listening skills, verbal, and written communications skills. Proficient in the use of the Internet and Microsoft Office. Must have an outgoing personality and a strong desire to help people. Must be professional in appearance and attitude. Must be able to handle many tasks in a fast-paced environment. Must possess strong critical thinking and decision-making abilities. Strong communication skills and a genuine passion for sales are essential for success in this role. May stand throughout entire shift in order to assist members or other staff. DISCLAIMERS AND WORK ENVIRONMENT Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. ADDITIONAL JOB DESCRIPTION Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your client's or member's needs and objectives. Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
    $41k-45k yearly est. Auto-Apply 29d ago
  • Entry Level Vehicle Service Specialist - Ocala - Part time

    Metrolube Enterprises

    Service representative job in Ocala, FL

    Entry Level Vehicle Service Specialist - PART TIME What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15.5 hourly 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Gainesville, FL?

The average service representative in Gainesville, FL earns between $19,000 and $39,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Gainesville, FL

$28,000

What are the biggest employers of Service Representatives in Gainesville, FL?

The biggest employers of Service Representatives in Gainesville, FL are:
  1. University of Florida
  2. GuideWell
  3. CARE
  4. Cintas
  5. Harris Veterinary Medical Center
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