Customer Support Professional
Service representative job in York, AL
Job Description 🧩 The Role
Are you the kind of person who thrives on solving problems, building relationships, and going above and beyond for customers? Agile Onboarding is on the hunt for a Customer Support Professional who's ready to jump into the fast-paced world of SaaS and help us deliver an unforgettable experience to our growing list of clients.
This isn't your average support role-we're looking for someone who
owns
outcomes, brings positivity to the chaos, and isn't afraid to roll up their sleeves.
🔧 What You'll Do
Serve as a key point of contact for customers using our Applicant Tracking and HR platform
Troubleshoot issues, provide timely and empathetic responses, and resolve tickets via Salesforce
Collaborate with product and development teams to relay customer feedback
Proactively spot trends in support requests and propose solutions
Be a brand ambassador-positive, curious, and professional
, Required Skills
Working knowledge of Salesforce or similar CRM/ticketing tools
Excellent written and verbal communication skills
A solutions-first mindset with relentless curiosity
Ability to juggle multiple tasks and stay calm under pressure
Great Personality
, Desired Skills
Bonus Points for:
A natural ability to connect with people-your personality shines through
Prior experience in a high-growth SaaS startup
Comfort with ambiguity and frequent change
, About Demo
Agile Onboarding is a Software as a Service (Saas) tool, which provides Applicant Tracking, Onboarding and HR services to its clients. We are exploding with growth, and having fun along the way.
Our Core Values are:
1. Service: Customer Satisfaction is our #1 priority. It comes before profit and before fun.
2. Ownership: Take extreme ownership of your assigned areas, see things through to the end.
3. Fun: Make Jokes! Laugh in the face of chaos. Keep a sense of humor.
4. Modern: Pushing the edges of innovation
It's important for us to hire people who are willing to go above and beyond. If you like to work a set schedule, of 40 hours a week, and forget about work when you leave, this Company is not for you. It's in our culture to work, when needed, and be available for our customers. Because we are a small company, we need every team member to take ownership of results.
Although there are some added stresses with working in a fast-paced, small team, there are also some perks!
Here are a few of the perks you can enjoy, in exchange for your hard work:
Flexible PTO time - take time when you need it, as long as results are being done.
Annual conference - fun trip every year to recap the year, and go over goals for the next year. This is always held in a vacation-destination place!
Long term incentive - as our tool grows, our leadership team will provide bonus-incentive to our Team Members. As we grow, you will grow - technically and financially.
Privacy - our company will not ask about your vaccine status, or any other health statuses. We provide medical insurance for our people, and believe that medical privacy is important.
Coordinator-Customer Service
Service representative job in Meridian, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
Auto-ApplyCustomer Service Associate
Service representative job in Meridian, MS
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Coordinator-Customer Service
Service representative job in Meridian, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
Auto-ApplyCoordinator-Customer Service
Service representative job in Meridian, MS
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Carries out all other duties assigned by the Clinic Manager in a timely manner.
Completes assigned goals.
Specifications
Experience
Minimum Required
Preferred/Desired
One year's current experience with insurance billing and/or medical collection and medical terminology.
Education
Minimum Required
Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Proficient with 10-key.
Licensure
None
Minimum Required
Preferred/Desired
Customer Service Representative (CSR) - Bay Springs, MS
Service representative job in Bay Springs, MS
NOW HIRING: Customer Service Representative - Bay Springs, MS
Looking for a reliable, long-term career with a company that's built on trust, stability, and family values? Southern Propane in Bay Springs, MS is seeking a dependable and customer-focused individual to join our team as a Customer Service Representative. This position is located in a satellite office where the CSR will work independently without on-site supervision, requiring strong self-motivation and the ability to manage tasks with minimal guidance.
Who We Are: Southern Propane is a family-owned propane company with over 70 years of experience serving homes and businesses across the Southeast. As part of the Ergon family of companies, we operate more than 30 locations across 5 states, and we take pride in offering exceptional service-both to our customers and our employees.
We're not just a workplace-we're a place to build your future.
Key Responsibilities:
Answer incoming phone calls in a courteous and professional manner
Respond to customer questions, concerns, and requests accurately and efficiently
Maintain a calm and helpful attitude, even in challenging situations
Perform general office duties such as filing, scanning, and data entry
Create propane deliveries after obtaining information from customers
Accept cash, check, and credit card payments from customers
Qualifications:
High school diploma or equivalent required
Strong verbal and written communication skills
Friendly, patient, and professional demeanor
Ability to handle multiple tasks at once
Basic computer and typing skills
Prior customer service experience is a plus
Benefits available:
Competitive pay + bonus opportunities
Medical, dental, vision & life insurance
401(k) with company match
Paid time off
Propane discount
Supportive team, long-term stability, and room to grow
📍 Location: Southern Propane, 3216 Hwy 15 N, Bay Springs, MS 39422
Employment offer contingent upon pre-employment drug test, background check, and MVR.
Customer Service Representative - Meridian
Service representative job in Meridian, MS
This position combines commitment to our customer s satisfaction with consistent quality service in order to promote professional customer service. This position performs any combination of light cleaning duties to maintain commercial establishments in a clean and orderly manner. He/She promotes sanitary as well as safety conditions to prevent contamination and injuries.
Physical Requirements:
This position demands good physical health. He/She will be physically required to lift, carry, walk, sit, stand, push, and pull while working a flexible schedule. He/She must be able to move continuously during working hours and be able to lift and/or carry up to 25 pounds. This position requires standing for long periods of time up to 10 hours a day.
Duties:
Greet and serve customers, to include accepting credit/debit cards, coupons and cash
Operate various types of POS devices to process and complete retail sales transactions
Assist in inventory control
Clean and re-stock restrooms
Sweep and wet mop interior floors
Sweep and pick up litter from exterior sidewalks, parking areas and driveway
Clean and stock refrigerated coolers
Check date codes and front merchandise on gondola shelving and other store displays
Clean and re-stock gasoline and diesel dispensers and island valets
Empty waste receptacles
Clean storefront windows and entry doors
Clean and re-stock boiled peanuts merchandiser (if applicable to your store)
Prepare, cook, and serve deli food items
Brew coffee and tea
Clean coffee and tea urns
Put away retail inventory and supply deliveries
Bag ice to re-stock ice merchandiser
Clean & re-stock fountain area, including fountain drink dispenser with BIB syrup & ice
Gauge gasoline and diesel fuel storage tanks
Tally shift receipts, prepare and make safe drops and complete a Shift Report
Complete any task assigned by management
Observe and comply with all Burns and Burns Inc. policies and procedures
This above list is not intended to be all-inclusive, but merely illustrates the various types of job duties.
Customer Service Representative
Service representative job in Meridian, MS
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
will work at Store 4530 located at 832 Highway 19 N Ste 550 Meridian, MS 39307.
The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
As a Customer Service Representative you will:
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past due payments
Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
Excellent customer service skills
Cash Handling experience
Ability to operate computers and standard office equipment preferred
Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
Ability to work with minimal supervision
Reliable attendance is an essential requirement of the position
Must be at least 19 years of age
Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
Monthly bonus program
Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative
Customer Service Representative - State Farm Agent Team Member
Service representative job in Meridian, MS
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jeffery Wilson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - Meridian, MS
Service representative job in Meridian, MS
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Service representative job in Meridian, MS
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
Auto-ApplyCSR (Teller) - Branch closes at 6pm
Service representative job in Meridian, MS
Customer Service Representative
Classification: Non-Exempt
Reports to: Customer Service Representative Supervisor
Schedule Requirements: Weekday Availability (Monday Friday)
Must be available to work until 6:00 PM each weekday.
Staff must also be available to stay briefly after 6:00 PM to complete essential closing procedures, which may include finalizing transactions, securing cash drawers, and locking up the branch.
Shifts may vary in start time but will always end at or after 6:00 PM.
Saturday Rotation
Staff will participate in a rotating Saturday shift from 9:00 AM to 12:00 PM.
Rotation schedule will be communicated in advance to ensure fair distribution and coverage.
Summary/Objective
The Customer Service Representative (CSR) provides exceptional customer service, including sales and service functions, and makes qualified referrals in a fast-paced, process-driven team environment. The CSR establishes customer relationships and provides services that help customers achieve their financial dreams.
Essential Functions
Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
Adheres to the bank s Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank.
Safeguards the bank s assets by efficiently operating a cash drawer while following the bank s policies and procedures and adhering to the Bank Operations Manual.
Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports.
Continued education of regulations, policies, procedures and product knowledge.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional retail branch. This role routinely uses standard office equipment such as computers, phones, photocopiers, teller validators, and scanners.
Physical Demands
Prolonged periods working at a desk.
Must be able to transport up to 30 pounds at a time.
May need to stand for long periods.
Occasional bending, stooping, and stretching.
Must be able to assist customers throughout the branch.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours vary according to the branch location. May include Saturdays.
Travel
Minimal travel is expected for this position with the exception of float CSRs.
Required Education, Experience, and Skills
High School graduate or GED.
Working knowledge of computer software.
High energy with strong interpersonal, oral and written communication skills.
Works well in a team environment.
Preferred Education and Experience
Customer service, cash handling or sales experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service Representative
Service representative job in Meridian, MS
Looking to TRADE up to a better opportunity? Heblon Heating & Air Conditioning has an exciting opportunity for a Customer Service Representative. This position pays $15- $17 per hour.
Why join our team?
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO)
What you will do:
Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
What you bring:
Previous customer service experience
Strong attention to details
Conscientious, team player
Honesty integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Who we are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Job Type: Full-Time
Salary: $15.00 - $17.00 per hour
Experience level:
1 year
Work setting:
In-person
Office
Auto-ApplySales Support Meridian
Service representative job in Meridian, MS
Job Details BBG Meridian - Meridian, MS Full Time SalesDescription
Job Summary: The Sales Support position will assist the sales team with product sales, inventory and maintaining goals. Sales Support provides customers with timely orders and friendly service and maintains a constant professional image. Assists with store re-sets.
Essential Functions and Responsibilities:
Lives and models BROWN VALUES in everything we do.
Maintain a professional image with focus on the customer.
Generally, starts work between 5 and 6 AM and continues until the work is completed
Must be knowledgeable in products and sales processes
Perform accurate product ordering
In-store merchandising includes stocking shelves, coolers, and drink displays.
Manage store product inventory
Execution of marketing programs
Assists with small and large format store re-sets which require moving and setting up racks and moving product.
Ensuring product freshness by rotating product and attending to expired product
Ensuring coolers and drink equipment are clean and maintained. Requesting service when needed.
Achieve maximum sales and deliver total service to all accounts in the assigned area with the overall goal of total distribution of the Brown Bottling Group, Inc. product line.
Physical Demands:
Able to lift up to 30 lbs. continuously and 60 lbs. intermittently
Able to push/pull a cart weighing up to 260 pounds
Must be able to bend, stoop and climb on a frequent basis.
Must be able to stand and walk for prolonged periods of time.
Drive a vehicle and enter and exit the vehicle multiple times throughout the shift.
Work Environment:
Work in many different environments: outside, inside, break rooms, stores, coolers
Exposed to cold, hot, and rainy conditions
Work in market in grocery stores, convenience stores, gas stations, and dollar stores including inside walk-in coolers
Tolerate working in cold temperatures as low as 35 degrees frequently
Qualifications
Qualifications:
Valid driver's license and approved driving record.
Ability to operate ordering and tracking electronic devices.
Strong communication skills and ability to interact with customers and managers.
Experience in sales/merchandising a plus
Sufficient math skills to perform calculations of margins and other sales related functions
Ability to merchandise heavy product and have the stamina to sustain for up to 11 hours each day
Retention Specialist
Service representative job in Bay Springs, MS
Department: Human Resources
Job Title: Retention Specialist (hourly)
Reports to: Human Resources Manager
Summary: The Retention Specialist is responsible for developing and implementing strategies to reduce turnover by improving employee engagement and job satisfaction.
Essential Job Functions/Duties:
Develop and Implement Retention Strategies
Create and execute programs focused on improving employee engagement and satisfaction
Analyze employee turnover data and report on findings
Design retention initiatives such as employee recognition programs and career development programs
Collaborate with other departments to address retention issues
Track and evaluate the effectiveness of retention initiatives and adjust as needed
Be familiar with all equipment & processes across the plant
Coordinate & execute communication of all in-coming team members to their respective department.
Providing information on community resources as needed
Identify and report any suspicious situations to the plant manager.
Minimum Qualifications:
High School Diploma required. 4-year college degree preferred.
Experience in retention, employee engagement, or extensive Human Resources role.
Excellent interpersonal and communication skills, with a genuine ability to build trust and rapport.
Creative problem solver with a proactive approach to identifying and addressing issues.
Highly organized and detail-oriented, with strong project management abilities. preferred
Highly proficient computer skills.
Note: This job description is not all inclusive of what the employee may be asked to be do while performing the duties described above. The company reserves the right to modify this job without prior notice.
Customer Service Representative Dispatcher
Service representative job in Waynesboro, MS
Job DescriptionBenefits:
401(k)
In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers homes. At Mr. Rooter, we love what we do, and we believe in it. Its not just plumbing to us, but a philosophy applied to every area of our lives. Its just the plumbing thats made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions must have strong dispatching skills.
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Customer Service Rep(05930) - 1304 Highway 35 S Suite F
Service representative job in Forest, MS
Job DescriptionABOUT THE JOB LOCALLY OWNED AND OPERATED
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
CSR Full Time
Service representative job in Forest, MS
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!
We offer:
Competitive Wages
Uncapped Bonus Potential
Life/Health Benefits
401(k) Savings Plan
Educational Assistance
Paid Vacation/Holidays
Great Schedules
Comprehensive Training
To learn more about Advance America visit Advance America Website
Position Summary
The Full Time Customer Service Representative (CSR) position is a performance based, hands-on, customer-focused role that is responsible for completing tasks associated with the center's daily operation. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.
Job Responsibility
Customer Service, Sales, & Marketing: Actively assist in meeting the center's performance metrics as defined by management. Understand, recommend, and sell financial products and services to customers. Build strong relationships with current and prospective customers, in person and over the phone. Manage customer concerns, and actively participate in customer transactions. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.
Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management's expectations related to center performance. Adhere to the Company's policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.
Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.
Job Responsibilities Cont. Education Required
High School Diploma or equivalent required; some college preferred.
Knowledge Required: Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.
Experience Required
Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.
Physical requirements
Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; able to be physically present Monday through Saturday from 8am - 8pm; ability to travel to, be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).
Competencies Action OrientedAdaptabilityCore Values and Business EthicsCustomer FocusDrive for ResultsInterpersonal SkillsSales SkillsSupervisory Responsibiity Travel
Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.
Position Type/Expected Hours of Work
40 hours per week
Attire
Professional business attire or Advance America logo apparel required.
Other Duties
Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. In some states, you may be required to become a notary upon request (at the Company's expense).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 1825
Customer Service Representative
Service representative job in Waynesboro, MS
In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers' homes. At Mr. Rooter, we love what we do, and we believe in it. It's not just plumbing to us, but a philosophy applied to every area of our lives. It's just the plumbing that's made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.
*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Auto-ApplyCustomer Service Rep(05930) - 1304 Highway 35 S Suite F
Service representative job in Forest, MS
ABOUT THE JOB LOCALLY OWNED AND OPERATED You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
* Operate all equipment.
* Stock ingredients from delivery area to storage, work area, walk-in cooler.
* Prepare product.
* Receive and process telephone orders.
* Take inventory and complete associated paperwork.
* Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
* Ability to comprehend and give correct written instructions.
* Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
* Must be able to make correct monetary change.
* Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
* Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
* Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
* In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
* Sudden changes in temperature in work area and while outside.
* Fumes from food odors.
* Exposure to cornmeal dust.
* Cramped quarters including walk-in cooler.
* Hot surfaces/tools from oven up to 500 degrees or higher.
* Sharp edges and moving mechanical parts.
SENSING
* Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
* Depth perception.
* Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Qualifications
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
* Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
* Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
* Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
* Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
* Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
* Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
* To move trays which are placed on dollies.
* A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
* Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
* Forward bending at the waist is necessary at the pizza assembly station.
* Toe room is present, but workers are unable to flex their knees while standing at this station.
* Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
* Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
* Reaching is performed continuously; up, down and forward.
* Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
* Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
* Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
* Eye-hand coordination is essential. Use of hands is continuous during the day.
* Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
* Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
* Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
* Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.