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Service representative jobs in Roanoke, VA

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  • Flex Delivery Representative

    Amerigas Propane 4.1company rating

    Service representative job in Roanoke, VA

    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 12/26/2025. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided $2,500 employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $27.25 to $28.25 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
    $27.3-28.3 hourly 14h ago
  • Installer Service Specialist

    Oreilly Auto Parts 4.3company rating

    Service representative job in Glenvar, VA

    The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers' new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ...@oreillyauto.com or call (800) ###-#### option , and provide your requested accommodation, and position details.
    $27k-32k yearly est. 3d ago
  • Client Specialist

    Robert W. Baird & Co.Orporated 4.7company rating

    Service representative job in Lynchburg, VA

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Provide exceptional client service and operational support for one or more Financial Advisors following a wealth management or portfolio management business approach. Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, Twitter, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM5 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $74k-106k yearly est. Auto-Apply 15d ago
  • Treasury Management Representative

    Firstbank 4.6company rating

    Service representative job in Christiansburg, VA

    We're Growing in Christiansburg, VA and We Want You on Our Team! The First Bank and Trust Company is hiring a Treasury Management Representative in Christiansburg, VA. The Treasury Managment Representative will be responsible for building and maintaining positive working relationships with commercial bankers, branch staff, and other members of the treasury management team to increase the number of profitable commercial deposit relationships in Christiansburg, Blacksburg, Fairlawn, and surrounding markets. You will provide expertise in sales and service for the Bank's entire suite of commercial deposit products and services. The Treasury Management Representative will provide expertise in the sales and service of all Commercial Deposit products and services including Merchant Services, Remote Deposit, Cash Manager, Treasury Management products, Business Online and Mobile Banking. Responsibilities : Champion the region's efforts in driving merchant services, remote deposit, cash manager, and deposits utilizing the Bank's Treasury Management capabilities. Grow regional Treasury Management portfolio through new customer sales, expansion and retention of current customers as assigned by the VP Treasury Management Supervisor. Grow regional non-interest-bearing deposit accounts. Provide training and support for customers and retail staff in the area of Treasury Management activities. Train new customers on Treasury Management products and services. Provide service to customers after the sale to include but not be limited to hardware/technical problems, deposit issues, and chargebacks. Identify new business opportunities; make pre-planned (and joint) calls to potential new and existing customers. Develop and maintain customer relationships and understanding of bank products and services to ensure commercial banking relationships are fully developed and the customer's ongoing needs are met. Serve as customer liaison with bank personnel to ensure compliance matters are adhered to. Actively seek new commercial customer and business opportunities through joint calling efforts, community involvement, and center of influence connections in the market. Assume responsibility for proper documentation and data integrity. Review and prepare monthly reports pertaining to sales activity. Stays informed about industry trends, competitor offerings, and emerging technologies. Prepare and present Treasury proposals and demonstrations as assigned. Represent the bank in the community to develop business and promote The First Bank and Trust products and services. Qualifications Five or more years of related banking experience Bachelor's Degree - Accounting, Business and/or Finance Work Experience may be considered in lieu of an Bachelor's Degree Benefits Competitive pay A bank culture that values relationships, integrity and local decision making. Resources of a growing bank, with the flexibility to service clients quickly. Equal Opportunity Statement First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/V
    $48k-76k yearly est. Auto-Apply 16d ago
  • Business Service Specialist II

    Farm Credit Services of America 4.7company rating

    Service representative job in Rocky Mount, VA

    Join Our Team as a Business Service Specialist! Salary Range: $34,400 - $48,800 + incentive opportunities From your very first day, you'll be part of a dynamic, customer-focused team that's passionate about making a difference in our members' lives and supporting local communities. As a Business Service Specialist (BSS), you'll be the welcoming face of our office, helping customers with their financial needs, supporting lending operations, and ensuring everything runs smoothly behind the scenes. This role is perfect for someone who thrives in a fast-paced, people-centered environment and takes pride in delivering exceptional service every single day. What You'll Do • Be the friendly first point of contact for customers, in person and by phone • Process daily payments, deposits, and loan transactions with accuracy and care • Create checks and wire disbursements for loan and account proceeds • Schedule loan closings and assist with customer inquiries • Keep customer information accurate and up to date • Support marketing and sales initiatives to help your branch grow • Step in to assist at other branches when needed, every day is a little different! Why You'll Love It Here We offer a supportive, team-oriented environment where your contributions truly matter. You'll have opportunities to grow your career, learn new skills, and be part of an organization that values integrity, service, and community. Required Qualifications • High school diploma or equivalent. • Three plus years of work experience in lending, finance, or related • Exceptional customer service skills • Strong interpersonal skills • Skilled in applying sound judgment and decision-making • Knowledge of credit and accounting policies and procedures • Excellent oral and written communication skills • Superior attention to detail • Approach work with high standards and a positive attitude • Ability to travel to other offices to cover for others in the BSS role who are out of the office, and minimal travel for training (FCV is an EEO/AA employer, including veterans and individuals with disabilities.) If you need a reasonable accommodation for any part of the employment process, please contact me by email at ************************* and let me know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
    $34.4k-48.8k yearly Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Service representative job in Roanoke, VA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 3d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Service representative job in Glenvar, VA

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 11d ago
  • Customer Assistance Specialist

    Youngwilliams Pc 4.2company rating

    Service representative job in Martinsville, VA

    ***Earn up to $16 per hour - Bonus Opportunities paid Biweekly*** ***Paid Holidays - Paid Time Off - Paid Training - Benefits Package available*** ***Full time, Monday - Friday, Day shift** Summary of Position The Customer Assistance Specialist represents the ECSC and provides outstanding customer service to both internal and external customers by professionally answering calls for telephonic applications for public assistance programs and provides quality customer service to all callers. This position requires excellent diction, grammar, voice quality and articulation, proficiency with computer and customer service skills, and experience. Essential Job Duties Answers telephone inquiries and responds to citizen inquiries related to the services they wish to apply for or are currently receiving Accepts telephonic applications for public assistance programs Enters applications as a priority into the Rapid Data Entry (RDE) within the VACMS only Screens applicants to determine if existing case exists or application is pending Assists other Customer Service Representatives Uses multiple complex computer systems to research, validate, update, and maintain case information Provides information to callers, including rights and responsibilities Maintains accurate files, records, and reports to document communication, compliance, and resolution of issue Adheres to all safety and security procedures Practices timely and regular attendance Education Requirements High School Diploma or GED required. Bachelor degree in human services field preferred. Skills Required One year minimum of data entry experience or other related fields Must be able to type 50 WPM minimum Customer service experience preferably in a call center environment Must be comfortable with heavy computer usage with the ability to multitask while using multiple computer screens, programs, and interfaces while on the telephone Ability to handle multiple processes and maintain courteous and professional manner during calls Ability to develop, interpret, and implement policies and procedures Excellent organizational, interpersonal, written, and verbal communication skills Ability to excel in a fast-paced, deadline-oriented work environment Ability to work as a team member as well as independently YoungWilliams is an equal opportunity employer.
    $16 hourly Auto-Apply 11d ago
  • ECC Service Liaison

    Details

    Service representative job in Blacksburg, VA

    The rapidly growing Emergency and Critical Care (ECC) service at the Veterinary Teaching Hospital (VTH) provides access to high quality emergency and inpatient care for patients 24 hours a day, 365 days per year. The Service Liaison responsibilities include, but are not limited to: supporting both the VTH faculty and staff in ensuring clinical and billing information is completed accurately and entered into the VTH electronic medical record system; helping facilitate communication between the ECC, other services in the VTH, and with clients; conducting follow up calls with clients and referring/primary veterinarians, and performing other administrative tasks to support the service's goals. The successful candidate must be an excellent communicator, possess strong problem solving and prioritization skills, and thrive in a fast-paced environment with a diverse team of professionals. Not only will you have a rewarding career within the ECC service, you can also expect to be rewarded with: • Minimum starting salary of $36,501 • State retirement plan with pension option • Excellent medical, dental, vision and life insurance • TimelyCare: A virtual health service offered to all VT employees at no cost. (Health coaching, counseling, and wellness programs like yoga, mindfulness, nutrition, etc.) • Paid vacation, plus sick leave, plus paid holidays, plus 8 weeks paid parental leave • Annual clothing allowance • Tuition support, up to 12 credit hours per year. • PerkSpot: Exclusive VT discounts on flights, car rentals, vacation getaways, concerts, sports, restaurants, bikes, instruments, clothing, and more! Required Qualifications Previous clerical, office, or customer service experience; excellent communication and interpersonal skills both on the telephone and in person; organization skills; demonstrated ability to meet deadlines; strong computer skills; problem solving skills. Preferred Qualifications Previous experience in a medical or veterinary clinic, urgent care, or emergency department; previous experience using an electronic medical record system; working knowledge of medical terminology. Pay Band 3 Appointment Type Regular Salary Information Starting at $36,501.00, commensurate with experience Review Date 08/21/2024 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact (insert name) at (insert email address) during regular business hours at least 10 business days prior to the event.
    $36.5k yearly 60d+ ago
  • Customer Sales & Serv Representative

    DTS Fluid Power 3.6company rating

    Service representative job in Forest, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $38k-52k yearly est. Auto-Apply 4d ago
  • Records & Enrollment Services Specialist

    Virginia Tech 4.1company rating

    Service representative job in Blacksburg, VA

    Apply now Back to search results Job no: 534502 Work type: Staff Senior management: Executive VP & Provost Department: Registrar Job Description The Office of the University Registrar is looking for an individual to join our team as a Records & Enrollment Services Specialist. As the welcoming face of our dynamic office, you will play a pivotal role in delivering exceptional customer support and service. Joining our team means becoming a part of an inclusive and supportive work environment. You will have the opportunity to engage with a diverse range of individuals, learn from experienced professionals, and contribute to the success of both the office and the university. Important Points 1) You will be joining the Office of the University Registrar: a department dedicated to assisting students in navigating their academic journey at Virginia Tech from admission to beyond graduation. 2) You will report directly to the Assistant Registrar for Records and Enrollment. This position is a university staff, regular, calendar-year staff appointment. 3) The ideal candidate for this position is: * Detail-oriented and committed to accuracy in all tasks. * Customer service focused, treating every interaction as an opportunity to build trust. * Team-oriented, actively supporting colleagues and contributing to a positive workplace. * Accountable, following through on commitments and adhering to established procedures. * Receptive to feedback, with a growth mindset and willingness to learn. * Adaptable, ready to take on new responsibilities. 4) You will have the chance to expand your knowledge of the university and pursue career advancement within the Office of the University Registrar. 5) The salary of this position is commensurate with experience up to an expected budget max of $42,918, accompanied by a comprehensive benefits package that includes health insurance, paid leave, and retirement options. Required Qualifications * Demonstrated ability to provide exceptional customer service with professionalism and courtesy in a high-volume environment * Strong attention to detail with the ability to maintain accuracy under pressure * Demonstrated ability to communicate effectively, clearly, and respectfully with a diverse range of individuals * Ability to follow established policies, procedures, and directives with consistency and reliability * Strong interpersonal skills, including the ability to work as a collaborative team member and receive constructive feedback openly * Excellent organizational and problem-solving skills; ability to prioritize tasks and manage multiple responsibilities in a fast-paced office * Proficiency with common office technologies, including data entry, word processing, spreadsheets, email, and internet navigation * Prior office support experience in an academic or professional setting Preferred Qualifications * Experience with an academic database (such as Banner) or other large-scale relational database systems * Previous receptionist or first-point-of-contact experience in an academic setting * Familiarity with FERPA (Family Educational Rights and Privacy Act) * Knowledge of university policies and procedures Review Date Review of applications will begin on Monday, October 27 Additional Information The successful candidate will be required to have a criminal conviction check About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Robin Lucas at ************** during regular business hours at least 10 business days prior to the event. Advertised: October 13, 2025 Applications close:
    $42.9k yearly 48d ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service representative job in Blacksburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 25d ago
  • Retail Banking Representative

    Bank of Botetourt

    Service representative job in Roanoke, VA

    Bank of Botetourt has an open position for a Retail Banking Representative for our Bonsack Office. Banking experience is not required but is preferred. Qualified applicants must have be ability to learn and be competent in performing various banking duties such as; processing teller transactions, demonstrating superior customer service and promoting bank products and services. A Community Partner For 125 years, Bank of Botetourt has been committed to reaching out within our local communities to do all we can to further the area's overall economic development. As a community partner, we make charitable contributions for education, culture and the arts, social service agencies, charitable activities, community and economic development, and other programs that impact the needs of our communities. By bridging the needs of our local communities with the resources of Bank of Botetourt, we help to improve the quality of life for residents in our service areas. We realize that we can only be as successful as the communities we serve! Volunteerism Being a good corporate citizen means being actively involved in the community. Bank of Botetourt employees are encouraged to participate through mentoring, volunteering, sponsoring, and public service. Every day, our employees provide their time and talents for efforts that are important to their local communities - some read to children, others work during parades and festivals, some donate blood, or participate in walk-a-thons. We are proud of the many employees who generously donate so much of their time in support of charitable, civic, and professional organizations. Requirements Position Summary: Facilitates a variety of account transactions and services requests, while maintaining a high level of customer service Essential Functions * Greets customers and conducts deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits and evaluating items for proper hold scenarios. * Examines cash deposits for counterfeit currency and follows proper protocols if identified. * Receives payment on all loans, ensuring that payments equal the amount due, and that all late charges, if applicable, are collected. * Issues cashier checks within prescribed limits and directs customers on how to purchase U.S. Savings Bonds. * Processes mail deposits, night drop deposits, ATM deposits, and daytime drop-off deposits and records proper information on bank forms if applicable. * Closes accounts or completes account transfers as requested. * Assists customers with stop payment requests and wire transfer requests. * Completes "Currency Transaction Report" for all cash transactions over $10,000 and completes "Consolidated Currency Report" for all cash transactions over $3,000 and below $10,000. * Executes requests to purchase or redeem foreign currency. * Batches work at designated times, reviews for red batches, and balances cash drawer at end of day processing. Any teller outages are accounted for on the business day in which they are identified and reported to the Head Teller or Branch Manager. * Cashes checks, pays withdrawals from savings accounts, and redeems savings bonds. * Processes safe deposit box payments and provides assistance to customers accessing their safe boxes. * Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service. * Maintains a strong knowledge of the bank's products and services * Looks for opportunities to make referrals to mortgage, insurance, investments, merchant services, treasury services, and title services. * Cross-sells the bank's products and services. Also participates with manager in the allocation of retail sales goals and the achievement of individual sales goals. * Adheres to currency and coin limits. * Understands their role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. * Maintains a neat and orderly work area and ensures that all negotiable items and confidential records are properly secured. * Collects and verifies updated customer identification data. * Balances and maintains ATM (if applicable). Other Duties/Responsibilities * Operates standard office machines, including coin sorter, coin wrapper, currency counter, teller machine, copier, typewriter, fax machine and adding machine. * Ensures that the teller station is properly stocked with forms, supplies, etc. * Assists in receiving and processing deposits for Bank of Botetourt Elementary Savings Program. Bank of Botetourt Expectations * Provide superior customer service. * Represent the bank in a professional manner. * Represent Bank of Botetourt in community affairs and events. * Treat all staff members with the utmost respect and cooperation. * Conduct business to maximize shareholder value. * Promptly report known or suspected violations of Bank Secrecy Act (BSA) laws, rules, or regulations involving the bank, its customers, or any other parties, or violations of the bank's BSA compliance program to the BSA Officer or Coordinator. * Perform other duties as assigned. Basic Qualifications Proficiency in Microsoft Office applications and strong computer skills. Excellent customer service skills, ability to multi-task, proficient in operating standard office machines. Note: This is not all-inclusive, and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. BANK OF BOTETOURT promotes an equal employment opportunity workplace, which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Bank of Botetourt is Member FDIC.
    $30k-38k yearly est. 13d ago
  • Client Strategy Associate - 100% Commission | Blacksburg, VA (SG-319207)

    Strickland Group LLC 3.7company rating

    Service representative job in Blacksburg, VA

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $43k-73k yearly est. 1d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service representative job in Lynchburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 25d ago
  • 30+ Weekly Hours Guest Service Representative

    Lynchburg 4.2company rating

    Service representative job in Lynchburg, VA

    Benefits: Company parties Employee discounts Opportunity for advancement Training & development JOIN OUR TEAM. NO EXPERIENCE REQUIRED. (Full Time) Store Hours: Monday - Saturday 9:00 am - 7 pm, Sunday 10 am-3 pm Location: 19399 Forest Road, Lynchburg, VA 24502 **We are looking to hire a local, joyful & outgoing individual. The position is 30+ hours a week & will be trained in frosting** Sweet Perks:· Joyful Working Environment· Flexible work schedule· This job is fun. It's literally a piece of cake!· Cake discounts, Yummy!· You'll get trained. Not only crafting cake, but on growing your career. Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Spirit of a Champion Genuine Connections Desirable Traits: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with people and excels at providing a superior guest experience. Is organized and self-motivated. Is comfortable with new technology and has the ability to operate a point-of-sale system. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends AND holidays, based on changing business demands. Compensation: $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $13 hourly Auto-Apply 60d+ ago
  • Retail Banking Representative

    Bank of Botetourt

    Service representative job in Roanoke, VA

    Full-time Description Bank of Botetourt has an open position for a Retail Banking Representative for our Bonsack Office. Banking experience is not required but is preferred. Qualified applicants must have be ability to learn and be competent in performing various banking duties such as; processing teller transactions, demonstrating superior customer service and promoting bank products and services. A Community Partner For 125 years, Bank of Botetourt has been committed to reaching out within our local communities to do all we can to further the area's overall economic development. As a community partner, we make charitable contributions for education, culture and the arts, social service agencies, charitable activities, community and economic development, and other programs that impact the needs of our communities. By bridging the needs of our local communities with the resources of Bank of Botetourt, we help to improve the quality of life for residents in our service areas. We realize that we can only be as successful as the communities we serve! Volunteerism Being a good corporate citizen means being actively involved in the community. Bank of Botetourt employees are encouraged to participate through mentoring, volunteering, sponsoring, and public service. Every day, our employees provide their time and talents for efforts that are important to their local communities - some read to children, others work during parades and festivals, some donate blood, or participate in walk-a-thons. We are proud of the many employees who generously donate so much of their time in support of charitable, civic, and professional organizations. Requirements Position Summary: Facilitates a variety of account transactions and services requests, while maintaining a high level of customer service Essential Functions Greets customers and conducts deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits and evaluating items for proper hold scenarios. Examines cash deposits for counterfeit currency and follows proper protocols if identified. Receives payment on all loans, ensuring that payments equal the amount due, and that all late charges, if applicable, are collected. Issues cashier checks within prescribed limits and directs customers on how to purchase U.S. Savings Bonds. Processes mail deposits, night drop deposits, ATM deposits, and daytime drop-off deposits and records proper information on bank forms if applicable. Closes accounts or completes account transfers as requested. Assists customers with stop payment requests and wire transfer requests. Completes “Currency Transaction Report” for all cash transactions over $10,000 and completes “Consolidated Currency Report” for all cash transactions over $3,000 and below $10,000. Executes requests to purchase or redeem foreign currency. Batches work at designated times, reviews for red batches, and balances cash drawer at end of day processing. Any teller outages are accounted for on the business day in which they are identified and reported to the Head Teller or Branch Manager. Cashes checks, pays withdrawals from savings accounts, and redeems savings bonds. Processes safe deposit box payments and provides assistance to customers accessing their safe boxes. Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service. Maintains a strong knowledge of the bank's products and services Looks for opportunities to make referrals to mortgage, insurance, investments, merchant services, treasury services, and title services. Cross-sells the bank's products and services. Also participates with manager in the allocation of retail sales goals and the achievement of individual sales goals. Adheres to currency and coin limits. Understands their role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures. Maintains a neat and orderly work area and ensures that all negotiable items and confidential records are properly secured. Collects and verifies updated customer identification data. Balances and maintains ATM (if applicable). Other Duties/Responsibilities Operates standard office machines, including coin sorter, coin wrapper, currency counter, teller machine, copier, typewriter, fax machine and adding machine. Ensures that the teller station is properly stocked with forms, supplies, etc. Assists in receiving and processing deposits for Bank of Botetourt Elementary Savings Program. Bank of Botetourt Expectations Provide superior customer service. Represent the bank in a professional manner. Represent Bank of Botetourt in community affairs and events. Treat all staff members with the utmost respect and cooperation. Conduct business to maximize shareholder value. Promptly report known or suspected violations of Bank Secrecy Act (BSA) laws, rules, or regulations involving the bank, its customers, or any other parties, or violations of the bank's BSA compliance program to the BSA Officer or Coordinator. Perform other duties as assigned. Basic Qualifications Proficiency in Microsoft Office applications and strong computer skills. Excellent customer service skills, ability to multi-task, proficient in operating standard office machines. Note: This is not all-inclusive, and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. BANK OF BOTETOURT promotes an equal employment opportunity workplace, which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Bank of Botetourt is Member FDIC.
    $30k-38k yearly est. 12d ago
  • Customer Service Advisor

    Virginia Lube/Jiffy Lube

    Service representative job in Madison Heights, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations for their vehicles, and communicating orders for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 25d ago
  • Customer Service Advisor - Christiansburg/Blacksburg VA

    Virginia Lube

    Service representative job in Christiansburg, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information from the customer, offering the customer recommendations, and communicating orders to technicians for repairs to be done. Customer service skills also play an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-31k yearly est. 19d ago
  • Security Center Representative

    Details

    Service representative job in Blacksburg, VA

    The Public Safety Division at Virginia Tech is comprised of the Police Department, Environmental Health & Safety, and the Office of Emergency Management and has a critical role in supporting the well-being of our community. We are essential in planning for and responding to emergency events, and in creating a culture of preparedness where employees and students are safe in their work and living environments. The Security Center Representative provides security, safety and community services to University employees, students, and visitors. This position is responsible for monitoring and utilizing the campus video surveillance system for the purposes of deterring and providing information regarding criminal and safety incidents, activating the University's emergency notification system, answers calls on the department's main line and provides assistance or forwards to the Regional 911 Center as needed, monitors direct and silent emergency alarms notifying responsible parties, and answers non-emergency calls for assistance. The security center representative also enters, updates and retrieves information from a variety of computer systems, receives requests for information regarding vehicle registration, driving records and warrants, student information, and parking information, and provides pertinent data. Monitors several complex public safety radio frequencies, operates a variety of communications equipment, including radio consoles, telephones, and computer systems. This position may assist in providing on-the-job training for Security Center Representative and submit progress reports and evaluations on trainees. This position is considered essential personnel, which requires reporting to work during adverse weather conditions. The incumbent also performs other duties as requested; takes initiative to support a healthy work environment; strives to fulfill the terms in the Standards of Business Conduct; exemplifies Virginia Tech's Principles of Community; and supports the university's motto, Ut Prosim (That I May Serve). Required Qualifications • Demonstrated customer service experience. • Significant experience using computers. • Must have the ability to effectively organize, prioritize, and handle several work tasks simultaneously. • Excellent communication skills in person and on the telephone with the ability to speak clearly and concisely. • Ability to effectively interact with a diverse clientele. • Ability to understand, interpret, and follow policies and procedures. • Must be able to work independently or with others in an isolated environment for long periods of time. • Willingness and/or ability to work rotating shifts, including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; and wear a uniform. • Must successfully pass a criminal history/background check and a psychological assessment. • Selected applicants must become VCIN/NCIC certified within the first year of employment. • State law requires successful candidate to be a U.S. citizen or have been a lawful resident of the U.S. for the past 10 consecutive years. • Must be able to give credible testimony in court. Pre-Employment and Ongoing Screening Requirements • Candidates for employment are required to have a criminal history check, including fingerprinting and a pre-employment drug screen. • Must successfully complete an extensive background check and credit history check, with satisfactory results. • Successful completion of a psychological assessment is required. • Candidates for employment are required to successfully complete a pre-employment drug screening. Incumbents are subject to random, reasonable suspicion and post-accident drug and alcohol screening. Preferred Qualifications • Associate's Degree and/or equivalent training/experience with law enforcement, security, communications or corrections. • Experience operating a variety of communication hardware such as phone, two-way radio, or paging systems in a high-volume environment. • Experience using Microsoft Office software. • Experience dispatching law enforcement, fire and/or emergency medical services. • Experience answering complaints and providing information in a public contact environment. Pay Band 3 Appointment Type Regular Salary Information Base salary of $36k. Hiring incentives are available to increase the starting salary for completing advanced education degrees (Associates or Bachelors) and/or military service. Review Date November 24,2024 Additional Information The selected finalist will be required to successfully complete an extensive background and credit history check, a psychological assessment, and a pre-employment drug screening. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Sarah McCoy at ************* during regular business hours at least 10 business days prior to the event.
    $36k yearly 60d+ ago

Learn more about service representative jobs

How much does a service representative earn in Roanoke, VA?

The average service representative in Roanoke, VA earns between $21,000 and $46,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average service representative salary in Roanoke, VA

$31,000

What are the biggest employers of Service Representatives in Roanoke, VA?

The biggest employers of Service Representatives in Roanoke, VA are:
  1. Global Elite Group
  2. Foot Levelers
  3. Banfield Pet Hospital
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