Service representative jobs in Santa Maria, CA - 171 jobs
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Client Service Representative I
West Coast Community Bank 4.0
Service representative job in San Luis Obispo, CA
Full-time Description
If you're looking for an exciting career opportunity, you're in the right place.
West Coast Community Bank is a top-rated community bank with a focus on serving the banking needs of businesses and individuals along the Central Coast, in Silicon Valley and throughout the Bay Area. We operate full-service branches in Aptos, Capitola, Cupertino, King City, Monterey, Salinas, San Luis Obispo, Santa Cruz, Scotts Valley and Watsonville.
Delivery of relationship-based service with a solutions-driven focus sets us apart from the competition. We offer direct access to decision-makers combined with modern banking technologies and digital tools. The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in the state of California.
Since opening in 2004, we have proudly upheld our commitment to support regional well-being by actively participating in and donating to local nonprofit organizations. We engage in impactful volunteerism and support the greater economic vitality within our four-county reach, contributing more than 2,000 hours of volunteering annually.
Our success is driven by our exceptional team - experienced, knowledgeable and focused on delivering results!
National, regional and local honors we've received include:
Newsweek -
America's Best Regional Banks and Credit Unions 2025
American Banker
Magazine
-
Top 100 Best Performing Community Banks in the U.S., 10 years
Good Times -
Readers' Poll, Best Bank in Santa Cruz County, 13 years
Santa Cruz Sentinel
-
Readers' Choice, Best Bank in Santa Cruz County, 10 years
Farm Bureau of Santa Cruz County and Agri-Culture - Al Smith Friend of Agriculture Award
Second Harvest Food Bank - Big Step and Platinum Awards for Holiday Food and Fund Drive
Santa Cruz Area Chamber of Commerce
-
Business of the Year 2025, 2021 and 2018
The Pajaronian -
Best of the Pajaro Valley 2024 Readers' Poll, Best Bank
The Press Banner -
The Best of Scotts Valley 2024 Readers' Poll, Best Local Bank
Position Overview:
As a Client ServiceRepresentative, you'll be the face of the bank, providing exceptional service to our clients while accurately and efficiently handling their financial transactions. You'll play a key role in maintaining our high standards of client care and operational excellence. This position is on-site at our San Luis Obispo location.
Key Responsibilities include but are not limited to:
Demonstrate a solid understanding of all bank products and services.
Deliver service that aligns with the Bank's Client Service Standards and Core Values.
Greet clients in a friendly, professional, and courteous manner.
Accurately process a variety of transactions, including:
Check cashing and deposits
Fund verification and account balance inquiries
Loan payments and other routine banking transactions
Maintain compliance with all cash handling procedures and balancing requirements.
Follow the Bank's Client Identification Procedures to ensure secure and accurate service.
Provide prompt and professional support to clients in person and via telephone.
Complete all mandatory compliance and training courses on time.
Knowledge, Skills & Abilities:
This is an entry level position into the world of banking, therefore no special experience is required. However, you have the potential to be a great fit if these terms describe you:
Trustworthy
Caring attitude
Friendly & outgoing
Comfortable working with the public
Reliable & dependable
Team player
Detail oriented
Excellent communication skills, both written and verbal
Aptitude for working with new computer systems and software
Previous cash handling experience preferred.
Benefits:
Medical, dental, and vision plans
Vacation, sick leave, paid Holidays
Paid volunteer time
Employer paid life insurance
401(k) with employer matching
Ongoing training, professional development and career advancement opportunities
Physical Demands:
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate typical office equipment such as a computer, telephone, mouse and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Light to moderate lifting may be required.
Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate.
Travel between company locations as needed.
Work Environment
The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e., business office with computers, phone, and printers, moderate traffic).
Ability to work in a confined area.
Ability to sit or stand at a computer terminal for an extended period.
Work Authorization:
At this time, we are unable to provide visa sponsorship for employment. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
Recruiting Agencies:
We are not accepting unsolicited resumes or candidate submissions from third-party recruiters or staffing agencies for this position. Please do not send applicants.
Salary Description $20 - $23/hr
$20-23 hourly 39d ago
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Customer Experience Lead-Higuera Street
Victoria's Secret 4.1
Service representative job in San Luis Obispo, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $18.00
Maximum Salary: $22.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$18-22.5 hourly 9d ago
Navigation Center Representative
Community Health Centers of The Central Coast 4.2
Service representative job in Santa Maria, CA
Job Description
Job Title: Navigation Center Representative
Department: Navigation Center
Reports To: Navigation Center Supervisor
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Provides an exceptional level of customer service to all patients and staff using AIDET Standards.
Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls.
Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events.
Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller.
Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations.
Provides directions to CHCCC locations to clientele upon request.
Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services.
Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options.
Performs data entry, pre-registers, updates patient information, demographics, and insurance information.
Ensures patient messages are properly documented in the patients EHR.
Communicates with providers and other health center staff via electronic health record system.
Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call).
May assist in completing appointment confirmation calls.
Monitors the queue to ensure calls are answered in a timely appropriate manner.
Executes department goals such as meeting the required number of calls per day.
Completes Process Control Board (PCB) hourly.
Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed.
Assists in training, mentoring, and orientation of new and existing staff including other health center staff.
Conducts patient outreach as needed or assigned and educates patients on CHCCC services.
Promotes CHCCC Continuous Quality Improvement Program.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Assisting from an accredited school is preferred.
Possession of current, valid and unrestricted California Driver's License (Class C) required.
Current CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment consisting of high volume of inbound calls.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$21-23.2 hourly 30d ago
Call Center Representative
Cellular Sales 4.5
Service representative job in Santa Maria, CA
Cellular Sales Cellular Sales is Growing! Up to $500 sign-on bonus. Details to be discussed in the interview. Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
* Competative Income: $17.00/hour + Bonuses
* First rate health benefits: Including health/vision/dental, and life insurance
* Security for your future: 401(k) with ROTH option to save for retirement
* Performance Incentives: Top performers receive trips, gifts, and prizes
* Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
* Advancement Opportunities: We promote from within and encourage growth
* Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
* Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads Generate store traffic and contribute to the California market's success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
* Positive attitude
* Effective communication skills
* Business ownership mentality
* Interest and understanding of technology products and services
* Knowledge of customer service principles and practices
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Proficient in Microsoft Office
* Data entry and typing skills (including 10 key)
* Experience in a call center or customer service environment
Position Type/Expected Hours of Work
* This is a full-time position
* Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
$31k-37k yearly est. Auto-Apply 28d ago
Client Service Representative
Griffin Plumbing
Service representative job in Santa Maria, CA
Pay: $17-$25/hour (based on experience) Job Type: Full-Time, Hourly Why Griffin Plumbing? For over 20 years, Griffin Plumbing, Inc. has been a trusted leader in Santa Barbara and San Luis Obispo Counties. With an A+ BBB rating and over 860 Google reviews (4.9 stars!), we're recognized for our professionalism, exceptional customer service, and dedication to our team. At Griffin Plumbing, you'll find more than a job - you'll find a career where you're respected, supported, and rewarded for your skills.
The Client ServiceRepresentative is the first point of contact for our customers and plays a key role in delivering a positive customer experience. This position requires strong communication skills, professionalism, and the ability to handle multiple tasks in a fast-paced office environment.
Key Responsibilities
Answer inbound calls and follow established call scripts and procedures
Schedule service calls and maintain required call ratios
Enter and manage customer data in ServiceTitan (service software)
Perform follow-up, happy customer, and club member calls
Handle customer concerns professionally and escalate issues as needed
Complete basic administrative tasks, including filing and follow-up correspondence
Qualifications
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Comfortable using computers and office software
Team-oriented with a customer-focused mindset
GED or equivalent
Typical Schedule
40 hours per week
Shift: 8:30 AM - 5:30 PM (1-hour lunch)
Occasional additional hours and rotating after-hours phone coverage required
Employee Benefits (After 3 Months)
Competitive hourly pay (depending on experience)
Healthcare: medical, dental, and vision coverage
3% company-matched retirement plan
Paid vacation, holidays, and sick days (5 vacation, 5 sick days, & 6 paid holidays)
Professional training & growth opportunities
Company-provided uniforms
A true work/life balance-you won't be overworked here!
Apply today and take the first step toward a career you'll love!
$17-25 hourly Auto-Apply 29d ago
Client Service Representative
Hunter Recruitment Advisors
Service representative job in Santa Maria, CA
Pay: $17-$25/hour (based on experience) Job Type: Full-Time, Hourly Why Griffin Plumbing?
For over 20 years, Griffin Plumbing, Inc. has been a trusted leader in Santa Barbara and San Luis Obispo Counties. With an A+ BBB rating and over 860 Google reviews (4.9 stars!), we're recognized for our professionalism, exceptional customer service, and dedication to our team. At Griffin Plumbing, you'll find more than a job - you'll find a career where you're respected, supported, and rewarded for your skills.
The Client ServiceRepresentative is the first point of contact for our customers and plays a key role in delivering a positive customer experience. This position requires strong communication skills, professionalism, and the ability to handle multiple tasks in a fast-paced office environment.
Key Responsibilities
Answer inbound calls and follow established call scripts and procedures
Schedule service calls and maintain required call ratios
Enter and manage customer data in ServiceTitan (service software)
Perform follow-up, happy customer, and club member calls
Handle customer concerns professionally and escalate issues as needed
Complete basic administrative tasks, including filing and follow-up correspondence
Qualifications
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Comfortable using computers and office software
Team-oriented with a customer-focused mindset
GED or equivalent
Typical Schedule
40 hours per week
Shift: 8:30 AM - 5:30 PM (1-hour lunch)
Occasional additional hours and rotating after-hours phone coverage required
Employee Benefits (After 3 Months)
Competitive hourly pay (depending on experience)
Healthcare: medical, dental, and vision coverage
3% company-matched retirement plan
Paid vacation, holidays, and sick days (5 vacation, 5 sick days, & 6 paid holidays)
Professional training & growth opportunities
Company-provided uniforms
A true work/life balance-you won't be overworked here!
Apply today and take the first step toward a career you'll love!
$17-25 hourly Auto-Apply 29d ago
HP Customer Sales Representative
2020Companies
Service representative job in Santa Maria, CA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
#TAYNP
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly Auto-Apply 9d ago
Community Service Specialist I (CSS I)
California State University System 4.2
Service representative job in San Luis Obispo, CA
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.
The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety.
Key Qualifications
* Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
* Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
* Assist in the education, intervention, and enforcement of campus policies and regulations.
Education and Experience
* High school diploma or equivalent and three months of related experience.
Licenses, Certificates, Credentials
* Possession of a valid Driver's License or the ability to obtain one by the date of hire.
* Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
* Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.
Salary and Benefits
Anticipated Hiring Range: $48,672 - $54,804 annually
Classification Range: $41,532 - $60,516 annually
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
Advertised: Oct 13 2025 Pacific Daylight Time
Applications close:
$48.7k-54.8k yearly 43d ago
Community Service Specialist I (CSS I)
Cal Poly 4.1
Service representative job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.
Department Summary
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.
The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety.
Key Qualifications
Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
Assist in the education, intervention, and enforcement of campus policies and regulations.
Education and Experience
High school diploma or equivalent and three months of related experience.
Licenses, Certificates, Credentials
Possession of a valid Driver's License or the ability to obtain one by the date of hire.
Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.
Salary and Benefits
Anticipated Hiring Range: $48,672 - $54,804 annually
Classification Range: $41,532 - $60,516 annually
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
San Luis Obispo County Office of Education See attachment on original job posting Required: 1. High school graduation or equivalent. 2. An AA degree (or equivalent) or passage of proficiency examination in compliance with Education Code and Every Student Succeeds Act. 3. One year experience working in community service programs or related fields. 4. Certification of Identification and Recruitment or willingness and ability to become certified within probationary period. 5. Ability to read, speak, and write in designated second language, as evidenced by SLOCOE bilingual exam. 6. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. AA degree in a related field. 2. College level coursework in education, sociology, or equivalent discipline.
REQUIRED DOCUMENTS:
$39k-64k yearly est. 20d ago
Community Service Specialist I (CSS I)
CSU Careers 3.8
Service representative job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.
Department Summary
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.
The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety.
Key Qualifications
Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
Assist in the education, intervention, and enforcement of campus policies and regulations.
Education and Experience
High school diploma or equivalent and three months of related experience.
Licenses, Certificates, Credentials
Possession of a valid Driver's License or the ability to obtain one by the date of hire.
Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.
Salary and Benefits
Anticipated Hiring Range: $48,672 - $54,804 annually
Classification Range: $41,532 - $60,516 annually
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
$48.7k-54.8k yearly 60d+ ago
Call Center Supervisor
Coasthills Federal Credit Union 4.0
Service representative job in Santa Maria, CA
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required of this position. Other duties may be assigned to meet business needs.
Under the direction of the Member Services Manager, plans, manages, directs, organizes and controls the operational activities and employees of the Call Center, including cross-selling, member service, quality, safety and security control.
Assists the Member Services Manager in overseeing the duties and functions of the Call Center employees and assumes the responsibilities of the Member Services Manager when made necessary by absence.
Supports the Member Services Manager by ensuring business objectives are attained and member service delivery is professional and efficient. Ensures systems are utilized to their fullest potential. Monitors inbound calls to observe employee performance, demeanor, technical accuracy, sales and service efforts, and adherence to Credit Union policies and procedures.
Responsible for achieving Call Center sales goals as established by Member Services and Support Manager and VP Branch Experience.
Establishes and monitors employee sales and production goals.
Monitors and observes employee performance, including technical accuracy, sales and service efforts, and conformation to policies and procedures.
Assists the Member Services Manager in providing leadership to and professional development of Call Center employees to ensure optimal member service. Maintains teamwork and morale among employees.
Monitors and reviews employee and inbound call queue performance. Monitors and manages service standard results daily, weekly and monthly. Reviews employee activities and works with Member Services Manager to formulate recommendations for improvement.
Answers questions and recommends corrective actions to address member concerns. Aids on complex inquiries, transactions and problem resolution, supervisor calls and approvals beyond employee limits.
Maintains the ability to process and fund loans of all types as well as cross-sell all Credit Union products and services.
Reviews Call Center activities and works with Member Services Manager to formulate recommendations concerning important policies and services.
Works with Member Services Manager as liaison between contracted partners and Credit Union to ensure processes are in place to better serve members.
Works with Credit Union partners and vendors to ensure expenses are in accordance with budget.
Participates in project implementation, including leading and participating in business priority projects.
Works with Member Services Manager to ensure compliance with Credit Union operating policies and procedures.
Prepares Call Center schedule, ensuring that breaks and meals are taken to optimize staffing levels. Adjusts staffing models as needed based on service levels, anticipated events, special promotions and transaction volume.
Consistently coaches and reviews sales activities of Member Services Officers in all categories. Conducts role-playing with MSOs who need improvement in sales goals.
SUPERVISORY FUNCTIONS
Effectively directs and supervises assigned employees, ensuring optimal performance.
Carries out supervisory responsibilities in accordance with Credit Union policies and applicable laws.
Supervisory duties include, but are not limited to, employee selection, training, coaching and discipline. Verifies employee time records and employee performance. Motivates, coaches and evaluates assigned employees' performance.
Establishes an environment that promotes teamwork and eliminates barriers to effectively working within the Call Center and across the Credit Union organizational structure.
Regularly schedules and conducts Department meetings to keep employees current on Credit Union goals, promotions, products, services, and activities. Encourages participation and open communication.
QUALIFICATIONS
The qualifications listed below are representative of the knowledge, skill and/or ability required
to perform the essential functions of this position.
Education and Experience
High School diploma or GED, or an equivalent combination of education and experience.
Knowledge of operational activities and practices in a financial institution.
Five or more years of increasingly responsible experience in a supervisory role within a financial institution, or other related managerial experience.
Certificates, Licenses and Registrations
California State Notary license (or ability to obtain one).
Knowledge
Call Center operations, practices, laws and regulations.
Credit Union products, services, programs and promotions.
Microsoft Word, Excel, Outlook.
Supervisory Skills and Abilities
Develops and encourages cooperation and teamwork among employees.
Possesses skills in directing, coaching, motivating, delegating, evaluating, and counseling assigned employees.
Knowledge and experience in promoting teamwork and eliminating barriers to effectively working within the Department and across the Credit Union organizational structure.
Other Skills and Abilities
Operates a variety of office equipment and machines.
Travels, attends, and participates in meetings, seminars, and conferences held before and after normal business hours that may require unaccompanied long-distance travel and overnight lodging.
Ability to work a variety of hours, including evenings and weekends.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this job, the employee:
Occasionally
(up to 3 hours per workday)
Frequently
(3 - 6 hours per workday)
Regularly
(more than 6 hours per workday)
Sits
X
Stands
X
Walks
X
Bends neck or waist
X
Twists neck or waist
X
Stoops or kneels
X
Uses hands to finger, handle or grasp
X
Repetitively uses fingers
X
Reaches, pulls or pushes below shoulder level
X
Reaches, pulls or pushes above shoulder level
X
Lifts and carries
11 to 25 pounds
Up to 10 pounds
Talks
X
Hears
X
Sees
X
Drives a vehicle
X
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Working Condition
The worker is not substantially exposed to adverse environmental conditions.
Mobility
Moderate
Noise Level
Moderate
AFFIRMATIVE ACTION/EEO STATEMENT:
It is the policy of CoastHills to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. CoastHills conforms to the spirit as well as to the letter of all applicable laws and regulations. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by CoastHills where appropriate.
$35k-44k yearly est. Auto-Apply 20d ago
Customer Service Representative
Conversio Health 3.7
Service representative job in San Luis Obispo, CA
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus.
Responsibilities:
• Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.
• Provide outreach to potential patients, verify information and complete intake form.
• Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.
• Ensure that all Local, State and Federal laws are being followed.
• Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.
• Maintain a high work ethic, including attendance and professionalism in all areas.
Minimum Qualifications:
• Minimum 1 year telephonic customer service and/or telephonic sales experience.
• Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.
• Must have demonstrated professional demeanor.
• Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.
We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
$11.5 hourly 60d+ ago
Veterinary Client Service Representative (CSR) - Emergency & Specialty
Cerro Alto Veterinary Hospital
Service representative job in San Luis Obispo, CA
Job DescriptionDescription:
Cerro Alto Veterinary Specialty and Emergency Hospital is a privately owned specialty and emergency practice committed to both healing and education. Our team of board-certified specialists, experienced emergency doctors, registered veterinary technicians, assistants, and client service professionals works collaboratively to provide exceptional medical care while fostering a supportive, respectful, and positive workplace.
As a brand-new, state-of-the-art facility, we are equipped with advanced diagnostic and treatment technologies, including a 128-slice CT scanner, fluoroscopy, digital radiology, ultrasound, arthroscopy, laparoscopy, and endoscopy. Our hospital includes full-time boarded surgery and radiology services, along with a 24/7 emergency department supported by experienced emergency veterinarians.
We are deeply committed to mentorship, continuing education, and professional growth. At Cerro Alto Veterinary Specialty and Emergency Hospital, we strive to balance clinical excellence with sustainability, teamwork, and long-term career fulfillment.
Position Overview
We are seeking an experienced Veterinary Client ServiceRepresentative (CSR) to join our team to support 10-hour day-shift coverage on Mondays and Tuesdays. This role is ideal for a client service professional with prior veterinary medical experience who is confident, organized, and comfortable working in a high-acuity clinical environment.
This position is not entry level and requires prior veterinary CSR experience.
Requirements:
Greet clients professionally and compassionately in person and by phone
Manage a high-volume, multi-line phone system and appropriately triage calls
Register incoming emergency and specialty patients and obtain accurate client and patient information
Communicate wait times, hospital processes, and next steps clearly and empathetically
Coordinate client flow with medical teams to support efficient patient care
Handle estimates, invoicing, payments, and financial transactions accurately
Maintain accurate medical records and client communication documentation
Support emotionally difficult client interactions with professionalism and empathy
Collaborate closely with technicians, assistants, and doctors to support hospital workflow
Maintain a clean, organized, and professional front-desk and lobby environment
Qualifications & Skills
Minimum of 6 months of prior experience as a Veterinary Client ServiceRepresentative in a general practice or emergency veterinary hospital (required)
Emergency or specialty hospital experience strongly preferred
Strong communication and customer service skills in emotionally charged situations
Ability to multitask, prioritize, and remain calm in a fast-paced environment
Comfort with medical terminology, patient intake workflows, and scheduling
Strong attention to detail and accuracy with data entry and financial transactions
Reliable attendance and punctuality
Applicants without prior veterinary CSR experience will not be considered.
Scheduling & Availability Requirements
This position is based in a 24/7 emergency and specialty hospital.
Reliable availability to work two 10-hour day shifts on Monday and Tuesday is an essential function of this role, based on front-desk staffing and operational needs.
Requests for schedule modifications will be reviewed on a case-by-case basis and may be considered where reasonable and consistent with business operations and applicable law.
What We Offer
Competitive hourly compensation based on experience and skill level
Comprehensive benefits package for eligible employees, including health, dental, and vision insurance
401(k) with employer match
Paid sick time and vacation time for eligible employees
A collaborative, respectful workplace culture
Exposure to emergency and specialty veterinary medicine in a modern facility
The opportunity to live and work in San Luis Obispo, with access to outdoor recreation, wineries, and a vibrant community
$31k-44k yearly est. 5d ago
FC Client Service Rep
Bank of America 4.7
Service representative job in Santa Maria, CA
Santa Maria, California **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***********************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
**Responsibilities:**
- Executes the bank's risk culture and strives for operational excellence
- Builds relationships with clients to meet financial needs
- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Grows business knowledge and network by partnering with experts in small business, lending, and investments
- Manages financial center traffic, appointments, and outbound calls effectively
- Drives the client experience
- Manages cash responsibilities
**Required Qualifications:**
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
- Collaborates effectively to get things done, building and nurturing strong relationships.
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
- Is confident in identifying solutions for new and existing clients based on their needs.
- Communicates effectively and confidently, and is comfortable engaging all clients.
- Has the ability to learn and adapt to new information and technology platforms.
- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
- Applies strong critical thinking and problem-solving skills to meet clients' needs.
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
- Efficiently manages time and capacity.
- Focuses on results, while acting in the best interest of the client.
- Can be flexible to work weekends and/or extended hours as needed.
**Desired Qualifications:**
- Experience in financial services and knowledge of financial services industry, products and solutions.
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
- Six months of cash handling experience.
- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.
**Skills:**
- Adaptability
- Business Acumen
- Customer and Client Focus
- Oral Communications
- Problem Solving
- Account Management
- Client Experience Branding
- Client Management
- Client Solutions Advisory
- Relationship Building
- Business Development
- Pipeline Management
- Prospecting
- Referral Identification
- Referral Management
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
_The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Loan Originators_
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
20
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$40k-52k yearly est. 21d ago
Customer Service Representative
Lancesoft 4.5
Service representative job in Buellton, CA
The Platinum Advisor team is the face and voice of our brand. Advisors and Advisor Support Associates are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.
Advisor Support Associates are smart thinkers, self-starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors Support Associates occasionally represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the United States. An Advisor Support Associate works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.
Responsibilities
•Provide exceptional service, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily.
•Compose clear electronic correspondence to clients through email and text.
•Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals.
•Nurture client relationships through account management and follow up.
•Occasional travel to equine and canine events to represent Platinum Performance.
•Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping.
Qualifications:
•Currently enrolled or recently completed a bachelor's degree program, preferably in Animal Science, Nutrition, Agricultural Business, or related fields
•Knowledge of equine and small animal products;or the equine industry
•Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
•Excellent communication skills with clients and team members
$33k-42k yearly est. 45d ago
Guest Service Representative
Parable Hospitality
Service representative job in Atascadero, CA
SpringHill Suites Paso Roble-Atascadero is looking for Guest ServiceRepresentative to join our Team. Our Guest ServiceRepresentatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis.
Core functions of the position, but are not limited to the following;
• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
• Communicate effectively with guests and fellow team members
• Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied
• Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability
• Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
• Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
• Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
• Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
• Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
• Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $18.00 - $19.00/hr.
$18-19 hourly 60d+ ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
All Ways Caring Homecare
Service representative job in San Luis Obispo, CA
Our Company
All Ways Caring HomeCare
The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.
External Job Description
Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client's plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Other duties as assigned
Qualifications
High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Ability to make decisions quickly, and manage confidential information
Excellent customer service skills and experience working with the public in a friendly and professional manner
General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services
Minimal travel may be required
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Salary Range USD $20.00 - $21.00 / Hour
$20-21 hourly Auto-Apply 2d ago
Behavior Intervention Services Specialist
San Luis Obispo County Office of Education
Service representative job in San Luis Obispo, CA
San Luis Obispo County Office of Education See attachment on original job posting Required: 1. Bachelor's degree or higher in psychology, education, or related field. 2. Coursework in applied behavior analysis (ABA), school counseling and/or other educational field. 3. Certified as a Board Certified Assistant Behavior Analyst (BCaBA) or Board Certified Behavior Analyst (BCBA), Registered Behavior Technician (RBT) or current enrollment towards certification, or any educational certification (PPS, Teaching Credential, etc.). 4. Two or more years of experience working with students with special needs in a classroom or similar learning environment using behavior modification, management, and functional analysis. 5. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. 6. Non-Violent Crisis Intervention Certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. Emergency 30 Day Sub Permit or eligibility and willingness to apply.
REQUIRED DOCUMENTS IN ADDITION TO APPLICATION:
$39k-64k yearly est. 20d ago
Guest Service Representative, Part-Time
Parable Hospitality
Service representative job in Pismo Beach, CA
Cottage Inn by the Sea is looking for a part-time Guest ServiceRepresentative to joint the team! Our Guest ServiceRepresentatives are hands-on, team-oriented professionals with high standards and are driven to exceed our guest's expectations on a daily basis.
Core functions of the position, but are not limited to the following;
• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
• Communicate effectively with guests and fellow team members
• Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied
• Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability
• Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
• Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC's reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
• Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
• Control cash and credit transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel policy.
• Process all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by guests in a timely manner.
• Contribute to and maintain established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position to full time Team Members, along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Range: $16.90 to $17.50/hr.
How much does a service representative earn in Santa Maria, CA?
The average service representative in Santa Maria, CA earns between $27,000 and $52,000 annually. This compares to the national average service representative range of $24,000 to $45,000.
Average service representative salary in Santa Maria, CA
$37,000
What are the biggest employers of Service Representatives in Santa Maria, CA?
The biggest employers of Service Representatives in Santa Maria, CA are: