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The differences between service secretaries and assistant secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service secretary and an assistant secretary. Additionally, an assistant secretary has an average salary of $107,366, which is higher than the $30,948 average annual salary of a service secretary.
The top three skills for a service secretary include patients, customer service and data entry. The most important skills for an assistant secretary are telephone calls, payroll, and scheduling appointments.
| Service Secretary | Assistant Secretary | |
| Yearly salary | $30,948 | $107,366 |
| Hourly rate | $14.88 | $51.62 |
| Growth rate | -8% | -8% |
| Number of jobs | 25,307 | 52,165 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 47% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
An assistant secretary is responsible for performing administrative and clerical duties to support the daily operations of various departments and management personnel and ensure the efficiency of business functions. Assistant secretaries usually assist in business communications, responding to customers' inquiries and concerns, reaching out to existing clients to schedule appointments, welcoming guests on the office, and routing calls to the appropriate department. They also handle data entry procedures, updating customer information on the database, as well as creating reports on business and financial transactions.
Service secretaries and assistant secretaries have different pay scales, as shown below.
| Service Secretary | Assistant Secretary | |
| Average salary | $30,948 | $107,366 |
| Salary range | Between $22,000 And $42,000 | Between $38,000 And $302,000 |
| Highest paying City | East Hartford, CT | Washington, DC |
| Highest paying state | Connecticut | Rhode Island |
| Best paying company | EastHartford Schools | Elanco |
| Best paying industry | Manufacturing | - |
There are a few differences between a service secretary and an assistant secretary in terms of educational background:
| Service Secretary | Assistant Secretary | |
| Most common degree | Bachelor's Degree, 30% | Bachelor's Degree, 47% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between service secretaries' and assistant secretaries' demographics:
| Service Secretary | Assistant Secretary | |
| Average age | 50 | 50 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 21.7% Female, 78.3% |
| Race ratio | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |