Specialty sales representative vs field technical representative

Differences between specialty sales representative and field technical representative duties and responsibilities

Specialty sales representative example responsibilities.

• Utilize CRM system and other applications to manage all sales within the renewal stages.
• Collaborate with management, marketing, and training departments to achieve the common goals of Merck.
• Manage allocated resources and accountable for pharmaceutical samples in accordance with FDA and PDMA guidelines; responsible for expense management.
• Manage tough relationships with key reimbursement decision-makers in hospitals, renal and oncology clinics throughout territory.
• Manage the development, productivity and utilization of local, regional and national speakers for hyperlipidemia and hypertension.
• Perform several educational sales presentations to large audiences on appropriate pain management for patients.
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Field technical representative example responsibilities.

• Serve as a SME and the main point of contact when agents and other leads have questions.
• Update systems with new application and OS version.
• Write, implement, and maintain SQL queries and reports.
• Attend advanced training courses for PC OS and hardware troubleshooting.
• Maintain the SQL database, track updates per version of server, and replace system files.
• Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.
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