Technical support technician jobs in Illinois - 2,821 jobs

AXISCADES is a leading, end to end engineering solutions and product company. We bring expertise that caters to the digital, engineering, and smart manufacturing needs of large enterprises. With decades of experience in creating innovative, sustainable, and safer products worldwide, AXISCADES delivers business value across the entire engineering life cycle. Our deep domain expertise and engineering solution portfolio covers the complete product development life cycle from concept evaluation to manufacturing support and certification for the Aerospace, Defence, Heavy Engineering, Automotive, Medical Devices & Industrial Product industries. AXISCADES is headquartered in Bangalore and has offices across India, North America, Europe and the Asia Pacific region. URL: ************************* Our Subsidiaries Mistral Solutions: ******************************** Epcogen - *********************** Add Solutions- ******************************* Title: Desktop Support Specialist Location: Decatur, IL (100% Onsite) Employment Type: Fulltime Permanent Responsibilities: Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should be well versed in remote support. Should have good communication and technical knowledge. Requirements: •Bachelor's degree in computer science or information technology. •Proven work experience as a desktop support engineer or support technician. •Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. •Knowledge of popular operating systems, software applications, and remote connection systems. •Ability to solve complex hardware and software issues. •Ability to travel and work after hours when necessary. •Excellent interpersonal skills. •Good written and verbal communication skills. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status"

States considered: Chicago based preferred. Role Description: The Regional Diagnostics Technical Specialist (RDTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories. Their primary purpose is to assist clinics with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. The specialist will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of diagnostic products. Anticipated travel within assigned territory as required (up to 60%-70%). Responsibilities: Responsible for the success of the relationship with assigned clinics in order to achieve the goals and objectives identified by the customer and company to improve utilization, increase adoption, and minimize implementation time of diagnostic products. Responsible for identifying, quantifying, qualifying, tracking, and evaluating clinic pain points; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with diagnostic products. Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings. Provides clinics with guidance, instruction, and training on the product line to increase productivity and performance through formal and informal presentations. Provides post sale product installation and validation, applications and operations training. Completes daily activity documentation, including detailed reports after customer visits, by collecting, analyzing and summarizing all available information including detailed satisfaction information. Must possess superb customer service skills, be able to work independently, make appropriate decisions with accuracy, timeliness, and complete follow-through. Must understand general veterinary clinic operations including but not limited to diagnostic applications, financial limitations, training requirements, and workflow processes. Must have the ability to create and deliver training presentations clearly and effectively in both formal and informal environments. Works closely with the Area Business Manager (ABMs), Diagnostic Technical Specialist (DTSs) and Diagnostic Solutions Consultant (DSCs) to provide appropriate customer service in a team approach. Works with the ABM, DTS, and DSC teams to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers. Ability to safely lift and move 60 lbs. Knowledge, Skills, Ability Requirements: Basic computer skills (i.e. Microsoft Office, Excel, Adobe) At least one year of experience working in a clinical setting. Basic knowledge of animal disease states preferred. Knowledge of diagnostic products, instrumentation, and clinic processes Candidate must possess an analytical mindset and demonstrable critical thinking skills Must have the availability and willingness to travel up to 80% of work week and flexible to accommodate customer visit requests. This position requires travel to multiple locations within the US. Typically works standard business hours, Monday through Friday. May be required to travel on a Sunday to be at a customer location Monday morning. Qualifications (Training, Education, & Prior Experience): Position requires an associate degree with a bachelor's degree preferred or equivalent experience. A degree from a Veterinary Technology Program preferred. Credentialed Veterinary Technician preferred. The US base salary range for this full-time position is $72,000 - $118,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for short-term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation. Visit zoetisbenefits.com to learn more. Full time RegularColleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Consumers Credit Union (CCU) is adding two Service Desk Specialists to the Tech department! This is an entry-level opportunity where you'll be assisting and providing first-level technical support in a fast-paced, collaborative environment. This is a great opportunity for someone who is tech focused, detail-oriented, and enjoys working with a variety of applications. Schedule/Location: This position offers a hybrid work schedule where some of your work week will be onsite at our modern and amenities driven Lake Forest office location and the rest will be spent working remotely. As a Service Desk Specialist, you will be responsible for providing first level support, primary Service Desk assistance to employees. This includes performing installations, maintenance, troubleshooting and repair on computer hardware, applications, and peripherals. You'll support PC-based system software, printers, interfaces, and connectivity software. CCU is a dynamic organization that implements process improvements and embraces change to drive continuous growth and efficiency. The ideal candidate will embrace change, deliver consistent, high-quality performance, and effectively manage evolving responsibilities in a fast-paced environment. Main Duties and responsibilities: Install, support, and manage hardware, software, and network components to maintain a stable computing environment Troubleshoot and resolve technical issues for hardware, software, core systems, and front-office applications Support and maintain devices such as scanners, receipt printers, check printers, and document printers Monitor and respond to service desk requests, document solutions, provide recommendations, and assist with staff training Document system changes in the intranet, service desk ticketing system Maintain up-to-date, reliable PC images and ensure laptops and mobile devices comply with company security and encryption standards Consult with management and IT teams to implement and uphold IT standards for control, security, and recoverability Support daily IT department operations and maintain service levels on incoming tickets from service desk, assigning tickets as appropriate Qualifications: Associates Degree or completion of specialized tech courses is preferred. 3+ years of work experience in PC usage, hardware/software support or related is preferred. With this being an early career position, the team will consider 1+ years of experience if you have basic knowledge of providing Level 1 support. Technical knowledge working in Active Directory, MS Office 365, Windows 11 operating system, IOS and Android, networking devices including VPN and Wi-Fi. Ability to effectively communicate with non-technical people to diagnose the problem and make them feel comfortable. Critical thinking and problem-solving skills. A self-starter with the ability to work independently. Availability to work 40hours/week and be scheduled between the following hours: Monday - Friday: 7:30AM - 6:15PM, Rotating Saturdays: 8 AM - 2 PM. Compensation: The salary range for this role is $20.16 to $30.24 per hour. This role is eligible for sales incentives. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU: Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. To learn more, visit myconsumers.org Equal Opportunity Employer: CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The Thurmont Plant was opened in 1950. We are one of the biggest employers in the area with opportunities in various printing jobs and various working shifts. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description The Technical Service Specialist provides on-site and remote support for both RRD production operations and clients within the Packaging Platform. This role ensures optimal performance of production equipment, assists in troubleshooting production issues at both the client and RRD locations, and supports clients in achieving high-quality output and efficiency. Responsibilities: Collaborate with R&D and sales teams to support new product introductions and resolve client concerns Travel to client (or potential client) locations to investigate performance issues, isolate defective material, provide recommended corrective resolution and complete required documentation regarding the issue Advise clients and key stakeholders on improved methods (equipment set up and support, troubleshooting equipment trials, etc...) Conduct product trials and product testing to evaluate materials and ensure compatibility with production specifications for both RRD and the client Coordinate travel to existing and potential accounts to conduct machine audits and collect performance information prior to the shipments of trial rolls. Ensure the distribution of the collected information to the appropriate Technical Department personnel Troubleshoot existing problems involving designs, materials, and processes and provide creative cost-effective solutions Maintain detailed records of service calls, technical reports, and customer communications Collaborate with client Technical Project Managers on analyzing vendor designs for manufacturing proposals and proactively mitigating potential manufacturing risk from design submissions Interacts with customers, suppliers, vendors, and division personnel regarding quality and production issues Assists in the development of procedures and techniques for reducing process variation Assists manufacturing personnel in establishing standards of quality to be used and certifying that established company and industry standards have been met Identify cost-saving opportunities related to materials, design, labor, and efficiency Qualifications 4 Year / Bachelors Degree in Mechanical Engineering, Industrial Engineering, or Related field. 5+ years hands-on experience in a technical support role within the folding carton or packaging industry Mechanical skills/experience setting up equipment, running troubleshooting trials Advanced training or experience in cGMPs, and ISO Ability to understand and interpret federal regulations and company operating procedures as they apply to printing regulated product and quality issue Experience operating packaging equipment is preferred Must be able to prioritize and multi-task with minimal supervision Knowledge of PC systems and Microsoft Office Suite (Word, Excel) required Excellent written and verbal communication skills Additional Information RRD's current salary range for this role is $77,900 to $124,600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #RRDCORP All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Salary: $28-$32/hour (Depending on Experience) Industry: Manufacturing/Trading (Client company industry) Required Qualifications: Associate degree in business, operations, logistics, or related field. Minimum 2 years of experience in an operations or customer solutions environment. Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems. Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs. Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs. Local travel may be required; infrequent overnight travel possible. Responsibilities: Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs. Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes. Collect and organize inbound/outbound warehouse documentation and upload into DocuWare. Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations. Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports. Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively. Escalate issues when needed and ensure all stakeholders remain informed. Promote a positive workplace environment and adhere to all company rules and policies. This job description is a summary and may not list all duties and responsibilities.

Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution. The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution. This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives. Claims & Subrogation Leadership Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements Serve as escalation point for complex, high-value, or disputed claims Partner closely with operations, customer service, legal, and risk management teams Coordinate with insurance carriers, adjusters, brokers, and external counsel Communicate claim status, trends, and outcomes to internal stakeholders and customers Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts) Maintain accurate documentation and case management records Identify recurring issues and recommend process improvements to reduce future claims Support audits, reporting, and risk mitigation initiatives Provide guidance, training, and informal leadership to claims and logistics support staff Develop best practices, standard operating procedures, and escalation frameworks Assist management with performance metrics, KPIs, and claims trend analysis Qualifications Required Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation Strong working knowledge of freight claims, cargo loss/damage, and liability recovery Experience working with carriers, insurers, and third-party adjusters Ability to interpret contracts, bills of lading, and transportation regulations Strong analytical, organizational, and negotiation skills Preferred Experience in a 3PL, freight forwarder, carrier, or logistics service provider Familiarity with domestic and/or international shipping regulations Prior experience leading or mentoring junior staff Bachelor's degree in Business, Supply Chain, Risk Management, or related field

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Your role. You will be an integral member of the Business Technology Advisory team by working alongside experienced advisors focused on supporting client technology initiatives. You can look forward to an impressive repertoire of projects that will deepen your knowledge and client experience, while experiencing operations and technology in a diversity of industries. Your experience may include, but will not be limited to: Performing business analysis functions, including working directly with clients and senior management consultants to build out plans for adopting new enterprise software solutions, such as ERP. Analyzing proposals from technology vendors and creating robust deliverables to help clients make informed IT investment decisions. Participating in strategic research projects on advanced technology assisting with thought leadership articles. Providing advisory and/or management support to execute roadmaps and recommendations following completed acquisition. Developing industry expertise on both technology and operations in the manufacturing and distribution, industrial & business services, medical devices, and private equity verticals. Developing relationships with clients and participating in networking/business development activities. The qualifications. Detail-oriented leader with problem-solving, project management, facilitation, and analytical skills. Pursuing a bachelor's degree in finance, accounting, supply chain, information technology, systems engineering, industrial engineering, or related field. Exceptional communication skills, both verbal and written, with the ability to effectively communicate to a diverse audience ranging from technical professionals to C-level executives/leaders. Ability to efficiently multitask amongst multiple client and internal projects. Academic success (a minimum cumulative GPA of 3.0). Previous experience in a customer facing role preferred. Foundational information technology (IT) knowledge such as types of enterprise cloud-based applications as well as business acumen and knowledge of business process design in areas such as supply chain and accounting are preferred. This is a non-exempt position and may require work hours that exceed the standard 40-hour work week. This position may require some local, national, and occasional international travel. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in CO, IL and MA is: $36.00 - $36.00

**Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 908 N ELM ST **City:** HINSDALE **State:** Illinois **Postal Code:** 60521 **Job Description:** **Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) ** **Schedule: Mon-Thurs 830-5pm Fri 8am-430pm** + Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. + Prepares and processes daily bank deposits. + Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. + Coordinates copying and printing tasks for the department. + Maintains logs for equipment and service needs. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required), Technical/Vocational School **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** UChicago Medicine AdventHealth Medical Group **Schedule:** Full time **Shift:** Day **Req ID:** 150660318

Req No. 2025-5204 Category Technicians Type Regular Full-Time Union or Non-Union Union - 841 Division Rental Company Altorfer Inc Working Hours/Days Store Hours 7:00 AM - 5:00 PM Monday- Friday, Saturdays and overtime as needed Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and Aerial work platform equipment. Responsible for picking-up and delivering equipment when necessary. Complete associated paperwork. Establish and maintain service-oriented working relationship with customers. Provide excellent customer service to all customers. May perform other related duties as requested and/or assigned. Qualifications Two or more years of related work experience. Must have a good understanding of gas and diesel engines, hydraulic and electrical systems. Must be a self-starter, organized, with strong customer service orientation. Automotive and Industrial Maintenance Technicians are encouraged to apply. Must be able to lift 75 lbs. Computer literacy required. Must be familiar with programs such as Microsoft Office Suite. Ability to follow all safety rules and wear proper safety equipment. Excellent planning & organizational skills are needed. Must take initiative, be team oriented and willing to adapt to change. Ability to respond to callouts, work overtime and weekends when needed. Excellent communication skills (written, e-mail, and verbal) are required. High School Diploma or equivalent is required. Must possess a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate. Altorfer Inc. offers an industry leading compensation and benefit package: Health, Dental, Vision, Disability, and Life Insurance 401(k) and Additional 401(k) Contribution Paid Holidays Paid Parental Leave and Funeral Leave Vacation: 40 hours of vacation after 1 year of full-time employment Sick: 40 hours of sick after 1 year of full-time employment Education Assistance Personal Tool Insurance, and Safety Equipment Reimbursement Voluntary Benefits: Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: $31.55 - $35.75 per hour Posted Min USD $31.55/Hr. Posted Max USD $35.75/Hr. Physical Requirements/Working Conditions This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis walk, bend and lift up to 75 lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work a remarkable team of people. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Location: This position will be located on-site at Reliable Fire Equipment in Alsip, IL; Reliable is a division of The Hiller Companies, LLC. Pay Range: $32.52/hour - $37.94/hour Key Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a help desk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Qualifications What We Are Looking For: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. 2+ years experience working in a help desk or technical support role. Tier 2 experience preferred. Proficiency in Windows operating systems. Knowledge of networking concepts and protocols. Familiarity with common IT problems and their solutions. Knowledge of IT security best practices. Awareness of the company's IT policies and procedures. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Technical skills to diagnose and fix hardware and software issues. Ability to effectively explain technical issues to non-technical staff. Customer service skills to provide a positive experience for staff seeking help. Ability to manage multiple issues simultaneously. Capability to learn new technologies quickly. Ability to work under pressure and manage stressful situations. Capability to work effectively in a team and collaborate with other departments. Ability to work independently and as part of a team. Physical Requirements: Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components. Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires. Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues. Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers. Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.

Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker). * Support device lifecycle management including provisioning, upgrades, and decommissioning. Helpdesk Support * Provide Tier 1 technical support for hardware, software, and network-related issues. * Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services. * Manage Active Directory accounts, including password resets and group memberships. * Respond to user requests via ticketing system, phone, and email. * Assist with onboarding and offboarding processes, including account setup and equipment provisioning. Cybersecurity Monitoring * Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM). * Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections. * Escalate potential threats to senior IT staff. * Support basic compliance and security hygiene initiatives. Networking Support * Assist with troubleshooting network connectivity issues. * Perform basic switch port checks and cable management. * Document network configurations and changes. Documentation & Collaboration * Maintain accurate records of support activities, system configurations, and procedures. * Collaborate with IT team members on projects and departmental initiatives. Qualifications * Associate or bachelor's degree in information technology, computer science, or a related field. * Strong interest in endpoint management, cybersecurity, and IT support. * Basic understanding of Windows OS, Microsoft 365, and networking fundamentals. * Excellent communication, troubleshooting, and organizational skills. * Ability to work independently and collaboratively within a team. * Eagerness to learn and grow in a dynamic IT environment. Preferred Skills (Not Required) * Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM). * Exposure to cybersecurity platforms and monitoring tools. * Experience with ticketing systems (e.g., ServiceNow, Jira). * Basic scripting knowledge (e.g., PowerShell, Bash). EEO-M/F/D/V At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs. Benefits and other Compensation Programs At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply): * Medical, dental and vision * Health Savings Account (HSA) / Flexible Spending Accounts (FSA) * 401K plan with a company match - 100% match on the first 5% you contribute * Short- and Long-term disability coverage * Life Insurance and AD&D - 100% paid by employer * Employee Assistance Program (EAP)

Department: MED-Central IT Salary/Grade: NEX/15 Provides standard installation and maintenance to users regarding workplace endpoint technology. Diagnoses and resolves user problems, questions and inquiries utilizing hardware and software testing tools and techniques. Coordinates standard projects, working closely with peers and users to deliver optimum service. Implements policies, procedures, and standards and ensures their conformance with information systems goals and procedures. This position is homed in the centralized Feinberg IT group and sits on the customer support team supporting the Feinberg School of Medicine. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Authors Scopes of Work for small projects. * Creates and maintains user documentation. Development * Installs, repairs and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as replacing components, wiring circuits, taking test readings, and evaluating problems. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Infrastructure * Adobe Creative Cloud Suite * Box Collaborative Storage * identity management/provisioning * information security * Linux Operating System * Mac OS X Operating System * Microsoft Exchange * Microsoft Lync * Microsoft Office (Word, Excel, Powerpoint, Access, Outlook) * Microsoft SharePoint * Server hardware * Storage hardware * Windows Operating System Compliance * FERPA * FISMA * HIPAA * HITECH Analytical * critical thinking * Debugging * decision making * judgment * problem solving * read & interpret technical drawings * Troubleshooting * use-case analysis Project * collaboration and teamwork * facilitate collaboration * functional documentation * organizational skills * planning Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. Target hiring range for this position will be between $27.06 to $33.48 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. #LI-MB1 Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This full-time position will work Tuesday through Saturday from 7:00am to 3:30pm in the Women's Residential Unit in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must have a high school diploma or equivalent; or a bachelor's degree; or a Certified Alcohol & Drug Counselor (CADC), Certified Peer Specialist (CPS), Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS), in good standing with the applicable state. Preference for crisis intervention or co-occurring experience/training. Valid driver's license, private automobile insurance and be insurable. Must have personal recovery experience and be willing to appropriately discuss own recovery journey. Requires basic computer skills and experience to include MS Word, email, and using an electronic medical record (EMR.) Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway ! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $20.00 per hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: * Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) * Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) * Electronic device functionality (computers, network components, peripherals) * Operating System command line execution (e.g., ipconfig, netstat) * Cloud computing service and deployment models (SaaS, IaaS, PaaS) * Network protocols (TCP/IP, DHCP, DNS) Security Awareness: * Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) * Data security standards (PII, PCI, PHI) * Information classification, compromise procedures, and incident management processes Support and Service Delivery: * Risk management processes (assessment and mitigation) * Incident data analysis and trend identification Service desk best practices * Customer service and communication skills * Technical training development and delivery Incident tracking and solution database management * Trouble ticketing system utilization (incident, problem, event documentation) * Standard Operating Procedure (SOP) development and maintenance Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance * Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. * IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: * IAT II Certification: CCNA, Security+, CND, OR SSCP

The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates. Job Duties: Risk and Controls Focus Applies knowledge and understanding of IT risks and controls by: Understanding and documenting client environments and the impact that IT has on related audit risks Identifying controls that help mitigate the risks associated with IT in relation to the client environment Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency Developing and maintaining relationships with client personnel and management Professional Competence Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by: Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals Applying auditing standards and methodology to various client situations Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team Preparing and communicating results of procedures to the client Other Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by: Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them Building a knowledge base by reading and understanding methodology, relevant standards, and regulations Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations Supervisory Responsibilities: Establishes deadlines and executes procedures and oversight to meet set deadlines Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed Teaches/coaches associate team members to provide on-the-job learning Tracks status, schedule, and budget for reporting to the team and the client Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in Accounting, Computer Science, or Information Systems, required Master's degree in Information Systems or other relevant advanced degree, preferred Experience: More than two (2) years of IT audit and/or related risk and controls experience, required More than one (1) years of supervisory experience, required Public accounting experience, highly desired Proficient with PCAOB and AICPA audit standards, required Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred Experience with performing review of and testing around third-party attestation (SOC) reports, preferred License/Certifications: CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred Software: Proficient in the use of Microsoft Office Suite, required Exposure to various industry ERP applications, highly preferred Language: N/A Other Knowledge, Skills & Abilities: Excellent verbal and written communication skills Strong analytical and basic research skills Solid organizational skills especially ability to meet project deadlines with a focus on details Ability to successfully multi-task while working independently or within a group environment Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously Ability to build and maintain strong relationships with client personnel Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel Ability to act as primary contact on assigned engagements Successfully interact with professionals at all levels Advanced knowledge of internal controls Ability to travel up to 30% Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $85,000 - $125,000 Illinois Range: $78,000 - $87,000 NYC/Long Island/Westchester Range: $80,000 - $115,000

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title : Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support . Troubleshooting · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. Illinois State University does not authorize out-of-state work. Contact Information for Applicants Colette Homan Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 01/13/2026 05:00 PM CST Application Closes:

School of Social Work, Office of Workforce Development University of Illinois Urbana-Champaign Located in Chicago, Illinois Apply user-centric design principles, methodologies, and techniques to develop interactive experiences for web applications including learning management systems, websites, and mobile apps. Work closely with users, designers, Learning and Development administration, sponsors and quality assurance testers to help develop and evaluate usability and accessibility of online and virtual training content. Provide recommendations for the organization of information delivery and access in web, DCFS Learning management systems, and mobile applications. Duties & Responsibilities * Online Training Management Perform analysis on user interaction with web applications, websites, learning management systems, and mobile applications. Test and identify design elements, application behavior, screen navigation that help create intuitive and well-designed user interfaces for applications. Assist the information training system coordinator support technology needs for the Office of Learning & Professional Development as needed. Assist in providing end-to-end technical support and problem resolution for participant users of online child welfare related training. * Content Development & Management Assist in project management initiatives, including monitor and evaluate work products of team members for quality and adherence to standards, and best practices to stay up to date on technologies, standards, and usability and design techniques. Support the team's effort to comply with state and federal mandates such as Title II ADA guidelines. Apply principles of user centric design to develop the best possible user experience. Communicate ideas, requirements, application behavior, and design concepts through written and verbal communications including presentations, mockups, and interactive prototypes. Collaborate and/or partner with the design team to identify, analyze, refine, and develop online curriculum solutions. Use principles and best practices of website design and development to ensure that course content designs are accessible and meet state accessibility laws. * Other duties as assigned that are reasonably within the scope of duties enumerated above. Travel Requirements Statewide travel required. Minimum Qualifications * High school diploma or equivalent. * Two (2) years of work experience in IT‐related functions such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. * College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline may be substituted as follows: 30 semester hours equals one (1) year, Associate's Degree (60 semester hours) equals eighteen (18) months, 90 semester hours equals two (2) years, Bachelor's Degree (120 semester hours) equals three (3) years). Preferred Qualifications * Experience assessing training needs and developing related content. * Experience with eLearning resources and authoring tools or closely related field. Strong project analysis, and research skills. * Proficiency in Articulate Storyline software, Camtasia, Vyond, and Adobe Creative. Knowledge, Skills and Abilities * Knowledge and/or the ability to learn and research the ADA online education requirements (strong understanding of WCAG 2.1 level AA guidelines). * Ability to manage multiple projects simultaneously. * Excellent communications skills to effectively interact with internal and external collaborators and clients. * Excellent problem-solving skills to address difficult, complex issues. * Ability to work independently and to exercise good judgment and discretion in the performance of all work assignments. * Proficiency in LMS's, online web design, online curriculum development, instructional design. Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The budgeted salary range for this position is $62,000 - $65,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 19, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. Upload your cover letter, resume and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ******************. For questions regarding the application process, please contact ************. At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive. Champaign-Urbana