Administrative supervisor vs service supervisor

The differences between administrative supervisors and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an administrative supervisor and a service supervisor. Additionally, an administrative supervisor has an average salary of $52,656, which is higher than the $52,539 average annual salary of a service supervisor.

The top three skills for an administrative supervisor include patient care, patients and customer service. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Administrative supervisor vs service supervisor overview

	Administrative Supervisor	Service Supervisor
Yearly salary	$52,656	$52,539
Hourly rate	$25.32	$25.26
Growth rate	-8%	6%
Number of jobs	58,242	77,954
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

What does an administrative supervisor do?

An administrative supervisor performs various administrative tasks for an organization. These include supervising administrative personnel and office managers, ensuring the smooth and effective management of the company's day-to-day business operations, and organizing training. Additionally, an administrative supervisor is expected to participate in the recruitment of administrative staff and evaluate their performance to ensure their ongoing success. Most employers look to hire someone with strong decision-making skills, relevant industry experience, and in-depth knowledge of policies and terminology.

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

Administrative supervisor vs service supervisor salary

Administrative supervisors and service supervisors have different pay scales, as shown below.

	Administrative Supervisor	Service Supervisor
Average salary	$52,656	$52,539
Salary range	Between $35,000 And $77,000	Between $34,000 And $80,000
Highest paying City	San Mateo, CA	New York, NY
Highest paying state	New York	New York
Best paying company	Calamos Investments	Apple
Best paying industry	Health Care	-

Differences between administrative supervisor and service supervisor education

There are a few differences between an administrative supervisor and a service supervisor in terms of educational background:

	Administrative Supervisor	Service Supervisor
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Administrative supervisor vs service supervisor demographics

Here are the differences between administrative supervisors' and service supervisors' demographics:

	Administrative Supervisor	Service Supervisor
Average age	47	47
Gender ratio	Male, 32.7% Female, 67.3%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between administrative supervisor and service supervisor duties and responsibilities

Administrative supervisor example responsibilities.

Restructure, decentralize payroll and purchasing; achieve more productive use of headquarters staff; assume increased responsibilities without staff additions.
Delegated/Assign, review and evaluate work assignments, administer performance evaluations, approve payroll, facilitate team meetings/individual meetings, etc.
Scan and accurately attach respective laboratory test results to EMR system.
Enter patient demographics, personal details and insurance information into Medisoft EMR program.
Back office duties include taking vitals, perform EKGs, injections, phlebotomy, vaccines and assisting in minor procedures.
Create PowerPoint presentations to be present to company CEO of international company.

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Administrative supervisor vs service supervisor skills

Common administrative supervisor skills

Patient Care, 22%
Patients, 21%
Customer Service, 10%
Office Procedures, 7%
Payroll, 6%
HIPAA, 3%

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

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Administrative Supervisor
Administrative Supervisor vs Service Supervisor

Updated January 8, 2025

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