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The differences between administrative technical supports and administrative assistant/technicals can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative technical support and an administrative assistant/technical. Additionally, an administrative technical support has an average salary of $46,753, which is higher than the $42,541 average annual salary of an administrative assistant/technical.
The top three skills for an administrative technical support include technical support, customer service and troubleshoot. The most important skills for an administrative assistant/technical are patients, data entry, and powerpoint.
| Administrative Technical Support | Administrative Assistant/Technical | |
| Yearly salary | $46,753 | $42,541 |
| Hourly rate | $22.48 | $20.45 |
| Growth rate | 10% | -8% |
| Number of jobs | 186,858 | 122,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 47% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
An administrative assistant/technical is primarily responsible for performing clerical and support tasks in a company, ensuring efficiency and timeliness. They must produce progress reports, process documentation, receive communication letters, manage schedules, and even greet visitors. There are also instances when an administrative assistant/technical has to answer calls and correspondence, respond to inquiries, address issues and concerns, and resolve them promptly and professionally. Furthermore, it is essential to maintain records of all transactions, coordinate with different departments, and adhere to the company's policies and regulations.
Administrative technical supports and administrative assistant/technicals have different pay scales, as shown below.
| Administrative Technical Support | Administrative Assistant/Technical | |
| Average salary | $46,753 | $42,541 |
| Salary range | Between $29,000 And $75,000 | Between $31,000 And $58,000 |
| Highest paying City | New York, NY | Olympia, WA |
| Highest paying state | New Jersey | Connecticut |
| Best paying company | AIG | Plante & Moran PLLC. |
| Best paying industry | - | Manufacturing |
There are a few differences between an administrative technical support and an administrative assistant/technical in terms of educational background:
| Administrative Technical Support | Administrative Assistant/Technical | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 47% |
| Most common major | Computer Science | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between administrative technical supports' and administrative assistant/technicals' demographics:
| Administrative Technical Support | Administrative Assistant/Technical | |
| Average age | 42 | 50 |
| Gender ratio | Male, 67.6% Female, 32.4% | Male, 19.0% Female, 81.0% |
| Race ratio | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 6% |