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Administrative technician vs administrative staff

The differences between administrative technicians and administrative staff can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative technician and an administrative staff. Additionally, an administrative staff has an average salary of $77,101, which is higher than the $41,290 average annual salary of an administrative technician.

The top three skills for an administrative technician include customer service, data entry and patients. The most important skills for an administrative staff are telephone calls, word processing, and travel arrangements.

Administrative technician vs administrative staff overview

Administrative TechnicianAdministrative Staff
Yearly salary$41,290$77,101
Hourly rate$19.85$37.07
Growth rate-8%-8%
Number of jobs73,101119,030
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 63%
Average age5050
Years of experience22

What does an administrative technician do?

Administrative technicians are employees who manage a variety of administrative tasks. They are in charge of sorting out mail, taking phone calls, and managing meeting room reservations. They work on the upkeep of files and records, office supplies, and admin systems. Administrative technicians are sometimes assigned to conduct research and devise ways to improve the efficiency of office operations. They assist administrative officers and managers in drafting policies and guidelines. Administrative technicians may also be assigned to create presentation materials and documentary requirements needed by the department.

What does an administrative staff do?

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Administrative technician vs administrative staff salary

Administrative technicians and administrative staff have different pay scales, as shown below.

Administrative TechnicianAdministrative Staff
Average salary$41,290$77,101
Salary rangeBetween $25,000 And $65,000Between $58,000 And $101,000
Highest paying CityBoston, MASan Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyInfosysPublicServiceNVIDIA
Best paying industryFinanceProfessional

Differences between administrative technician and administrative staff education

There are a few differences between an administrative technician and an administrative staff in terms of educational background:

Administrative TechnicianAdministrative Staff
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityUniversity of Pennsylvania

Administrative technician vs administrative staff demographics

Here are the differences between administrative technicians' and administrative staff' demographics:

Administrative TechnicianAdministrative Staff
Average age5050
Gender ratioMale, 34.0% Female, 66.0%Male, 31.9% Female, 68.1%
Race ratioBlack or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative technician and administrative staff duties and responsibilities

Administrative technician example responsibilities.

  • Design and manage an innovative human capital and knowledge management information technology systems (e.g., PeopleSoft).
  • Manage after-hour phone consultations and create referral records for 2.2k patients while ensuring care continuity from civilian medical facilities.
  • Perform classroom instruction on Linux OS and database operations.
  • Utilize SharePoint to copy soft tokens into the appropriate agency's folder.
  • Build, maintain and support the company's Intranet portal system using SharePoint.
  • Set up PCs and laptops to any new employee for when they first arrive.
  • Show more

Administrative staff example responsibilities.

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.
  • Prepare briefing slides and presentation material using PowerPoint and Visio.
  • Maintain accounting statements, databases, and other financial information such as payroll coding and budget preparation
  • Provide cloud base customer relationship management with Salesforce for optimization in coordination of the workforce development program and other community orient events
  • Show more

Administrative technician vs administrative staff skills

Common administrative technician skills
  • Customer Service, 14%
  • Data Entry, 11%
  • Patients, 8%
  • Database Management, 5%
  • Payroll, 5%
  • Troubleshoot, 4%
Common administrative staff skills
  • Telephone Calls, 19%
  • Word Processing, 16%
  • Travel Arrangements, 7%
  • Payroll, 6%
  • Personnel Actions, 6%
  • Financial Reports, 5%

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