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Clerical staff vs office support clerk

The differences between clerical staff and office support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and an office support clerk. Additionally, a clerical staff has an average salary of $32,118, which is higher than the $32,040 average annual salary of an office support clerk.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for an office support clerk are customer service, data entry, and word processing.

Clerical staff vs office support clerk overview

Clerical StaffOffice Support Clerk
Yearly salary$32,118$32,040
Hourly rate$15.44$15.40
Growth rate-5%-5%
Number of jobs85,811185,683
Job satisfaction5-
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 40%
Average age4747
Years of experience22

Clerical staff vs office support clerk salary

Clerical staff and office support clerks have different pay scales, as shown below.

Clerical StaffOffice Support Clerk
Average salary$32,118$32,040
Salary rangeBetween $25,000 And $40,000Between $25,000 And $39,000
Highest paying CityOxnard, CATualatin, OR
Highest paying stateCaliforniaWashington
Best paying companyContra Costa CollegeSierra Pacific Industries
Best paying industryInsuranceFinance

Differences between clerical staff and office support clerk education

There are a few differences between a clerical staff and an office support clerk in terms of educational background:

Clerical StaffOffice Support Clerk
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Clerical staff vs office support clerk demographics

Here are the differences between clerical staff' and office support clerks' demographics:

Clerical StaffOffice Support Clerk
Average age4747
Gender ratioMale, 19.7% Female, 80.3%Male, 22.7% Female, 77.3%
Race ratioBlack or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 7.7% White, 58.5% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between clerical staff and office support clerk duties and responsibilities

Clerical staff example responsibilities.

  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
  • Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
  • Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
  • Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
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Office support clerk example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Audit all deductions for each employee on payroll for various deductions such as; health care, dental and uniforms.
  • Initiate contact among current and potential clients by assisting in application process, new hire paperwork, and client payroll.
  • Compile PowerPoint presentations for various department heads.
  • Assist in creating Microsoft PowerPoint presentations and other documents for staff development and productivity.
  • Handle administrative work relate to operational process of the office and patients clinical information.
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Clerical staff vs office support clerk skills

Common clerical staff skills
  • Data Entry, 30%
  • Patients, 17%
  • Clerical Support, 9%
  • Database Management, 6%
  • Front Desk, 5%
  • Payroll, 3%
Common office support clerk skills
  • Customer Service, 19%
  • Data Entry, 17%
  • Word Processing, 7%
  • Office Equipment, 6%
  • Front Desk, 5%
  • Database Systems, 5%

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