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Computer specialist vs desktop support specialist

The differences between computer specialists and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer specialist and a desktop support specialist. Additionally, a computer specialist has an average salary of $75,950, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a computer specialist include data entry, troubleshoot and computer system. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Computer specialist vs desktop support specialist overview

Computer SpecialistDesktop Support Specialist
Yearly salary$75,950$44,962
Hourly rate$36.51$21.62
Growth rate10%10%
Number of jobs75,054102,191
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a computer specialist do?

A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.

What does a desktop support specialist do?

A Desktop Support Specialist is focused on troubleshooting different software packages, hardware devices, and other peripherals. They monitor the performance of the company's desktop infrastructure.

Computer specialist vs desktop support specialist salary

Computer specialists and desktop support specialists have different pay scales, as shown below.

Computer SpecialistDesktop Support Specialist
Average salary$75,950$44,962
Salary rangeBetween $59,000 And $97,000Between $33,000 And $59,000
Highest paying CitySeattle, WABoston, MA
Highest paying stateWashingtonMassachusetts
Best paying companyAppleCornerstone Research
Best paying industryProfessionalFinance

Differences between computer specialist and desktop support specialist education

There are a few differences between a computer specialist and a desktop support specialist in terms of educational background:

Computer SpecialistDesktop Support Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Computer specialist vs desktop support specialist demographics

Here are the differences between computer specialists' and desktop support specialists' demographics:

Computer SpecialistDesktop Support Specialist
Average age4242
Gender ratioMale, 70.8% Female, 29.2%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer specialist and desktop support specialist duties and responsibilities

Computer specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install Cisco routers and diagnose switch & hub connectivity issues.
  • Insure proper T1 circuit termination and testing before installing Cisco routers.
  • Troubleshooted/Fix code bugs, configuration problems (web application level) and SQL server errors.
  • Used a variety of complex SQL query techniques (store procedures, data modeling).
  • Service responsibilities include building IBM compatible computers and upgrades, installing and maintaining Novell networks.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Computer specialist vs desktop support specialist skills

Common computer specialist skills
  • Data Entry, 8%
  • Troubleshoot, 7%
  • Computer System, 7%
  • Technical Support, 6%
  • Desk Support, 4%
  • Network Printers, 4%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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