Corporate account representative vs customer service representative manager

The differences between corporate account representatives and customer service representative managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a corporate account representative, becoming a customer service representative manager takes usually requires 6-12 months. Additionally, a corporate account representative has an average salary of $38,011, which is higher than the $32,048 average annual salary of a customer service representative manager.

The top three skills for a corporate account representative include customer service, corporate actions and customer inquiries. The most important skills for a customer service representative manager are PET, payroll, and customer satisfaction.

Corporate account representative vs customer service representative manager overview

	Corporate Account Representative	Customer Service Representative Manager
Yearly salary	$38,011	$32,048
Hourly rate	$18.27	$15.41
Growth rate	4%	-4%
Number of jobs	185,012	147,039
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 37%
Average age	47	40
Years of experience	4	12

Corporate account representative vs customer service representative manager salary

Corporate account representatives and customer service representative managers have different pay scales, as shown below.

	Corporate Account Representative	Customer Service Representative Manager
Average salary	$38,011	$32,048
Salary range	Between $26,000 And $54,000	Between $25,000 And $41,000
Highest paying City	-	San Jose, CA
Highest paying state	-	California
Best paying company	-	First Book
Best paying industry	-	Finance

Differences between corporate account representative and customer service representative manager education

There are a few differences between a corporate account representative and a customer service representative manager in terms of educational background:

	Corporate Account Representative	Customer Service Representative Manager
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Corporate account representative vs customer service representative manager demographics

Here are the differences between corporate account representatives' and customer service representative managers' demographics:

	Corporate Account Representative	Customer Service Representative Manager
Average age	47	40
Gender ratio	Male, 47.9% Female, 52.1%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.2% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between corporate account representative and customer service representative manager duties and responsibilities

Corporate account representative example responsibilities.

Maintain activity within a CRM system and manage accurate forecasting.
Create effective and creative PowerPoint presentations for external client meetings and seminars.
Maintain input/output of information essential to sales communication regarding commission, quotas, sales activity, compensation appeals and incentive payouts.
Create an official company page on Facebook to facilitate interaction with customers.

Customer service representative manager example responsibilities.

Manage office personnel ensuring the company payroll, invoicing, book keeping, mailing and manufacturing scheduling are successfully accomplish.
Manage AP and ordered/maintain office supplies.
Manage team of 12-16 CSRs via weekly 1-on-1 coaching, ensuring strong performance and compliance with company policies.
Prepare and manage the budget, maximize profitability, and balance the vault and ATM operations including reconciliation.
Provide extensive training in driving business and coaching CSRs to execute a market calendar and achieve personal sales goals.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.

Corporate account representative vs customer service representative manager skills

Common corporate account representative skills

Customer Service, 21%
Corporate Actions, 11%
Customer Inquiries, 8%
Account Management, 8%
Customer Accounts, 7%
Sales Strategy, 6%

Common customer service representative manager skills

PET, 71%
Payroll, 2%
Customer Satisfaction, 2%
Customer Complaints, 2%
Customer Inquiries, 2%
Bank Deposits, 1%

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Corporate Account Representative
Corporate Account Representative vs Customer Service Representative Manager

Updated January 8, 2025

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