Corporate receptionist vs front office assistant

The differences between corporate receptionists and front office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a corporate receptionist and a front office assistant. Additionally, a corporate receptionist has an average salary of $37,389, which is higher than the $32,913 average annual salary of a front office assistant.

The top three skills for a corporate receptionist include visitor badges, phone calls and front desk. The most important skills for a front office assistant are patients, customer service, and excellent interpersonal.

Corporate receptionist vs front office assistant overview

	Corporate Receptionist	Front Office Assistant
Yearly salary	$37,389	$32,913
Hourly rate	$17.98	$15.82
Growth rate	-	-5%
Number of jobs	60,050	149,847
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 24%
Average age	42	47
Years of experience	2	2

What does a corporate receptionist do?

Most of the corporate receptionists are the ones who sit behind the front desk. They direct guests to the proper location, answer basic questions, and issue security badges. Corporate receptionists serve as message takers for incoming calls, information providers, and the greeters. They may also manage signing for packages, stuffing employees, and scheduling pick-ups. They must also have the ability to multitask, follow instructions, and maintain a positive attitude in responding to the requests and complaints of their customers.

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

Corporate receptionist vs front office assistant salary

Corporate receptionists and front office assistants have different pay scales, as shown below.

	Corporate Receptionist	Front Office Assistant
Average salary	$37,389	$32,913
Salary range	Between $29,000 And $47,000	Between $26,000 And $40,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	Alaska	Connecticut
Best paying company	Entravision Communications	University of California, Berkeley
Best paying industry	Manufacturing	Health Care

Differences between corporate receptionist and front office assistant education

There are a few differences between a corporate receptionist and a front office assistant in terms of educational background:

	Corporate Receptionist	Front Office Assistant
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 24%
Most common major	Business	Medical Assisting Services
Most common college	-	University of Pennsylvania

Corporate receptionist vs front office assistant demographics

Here are the differences between corporate receptionists' and front office assistants' demographics:

	Corporate Receptionist	Front Office Assistant
Average age	42	47
Gender ratio	Male, 6.5% Female, 93.5%	Male, 9.7% Female, 90.3%
Race ratio	Black or African American, 10.6% Unknown, 4.6% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between corporate receptionist and front office assistant duties and responsibilities

Corporate receptionist example responsibilities.

Manage SharePoint documentation for customers and vendor information.
Coordinate travel arrangements and hotel reservations for department executives and corporate clients.
Create FedEx labels, posting USPS mail and creating certify mailing slips.
Put patients on computer, greet and walk in patients to room, claim status, and payroll.
Reserve conference rooms, setup multimedia (video conferencing, projector setup, slideshow presentations- PowerPoint, etc . )
Prepare daily reports, enter data, accept payments, schedule appointments, meetings and lunches, and process payroll.

Front office assistant example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
Download all transcription for the physicians and mail out letters and patient consults.
Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
Verify insurance to include commercial and Medicaid.

Corporate receptionist vs front office assistant skills

Common corporate receptionist skills

Visitor Badges, 19%
Phone Calls, 9%
Front Desk, 9%
Customer Service, 7%
Data Entry, 6%
Multi-Line Phone System, 4%

Common front office assistant skills

Patients, 21%
Customer Service, 9%
Excellent Interpersonal, 7%
Patient Demographics, 5%
Patient Care, 5%
Front Desk, 4%

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Corporate Receptionist
Corporate Receptionist vs Front Office Assistant

Updated January 8, 2025

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