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The differences between department assistants and department secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a department assistant and a department secretary. Additionally, a department assistant has an average salary of $40,698, which is higher than the $35,473 average annual salary of a department secretary.
The top three skills for a department assistant include patients, customer service and data entry. The most important skills for a department secretary are patients, customer service, and data entry.
| Department Assistant | Department Secretary | |
| Yearly salary | $40,698 | $35,473 |
| Hourly rate | $19.57 | $17.05 |
| Growth rate | -8% | -8% |
| Number of jobs | 88,268 | 80,303 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 39% |
| Average age | 50 | 50 |
| Years of experience | 2 | 2 |
A department assistant is responsible for performing administrative and clerical duties to support and ensure the smooth operations of an entire department. Department assistants manage meeting calendars, book travel appointments, assist with company events, respond to clients' inquiries and requests through phone calls or personal visits, update customer records, organize electronic files, create business proposals, and monitor supplies. A department assistant must have excellent organizational and communication skills, as well as the ability to multitask under minimal supervision.
A department secretary is responsible for providing administrative and clerical support to a specific department, ensuring smooth operations to maintain high-quality services to the customers and business partners. Department secretaries should have excellent knowledge of office management principles, especially on data processing procedures and customer service processes. They handle the scheduling of meetings and conferences, responding to customers' inquiries and concerns, directing visitors to the appropriate personnel and department, sorting files, and submitting business transactions and financial reports. A department secretary also recommends strategic procedures to generate more revenues and increase the company's profitability.
Department assistants and department secretaries have different pay scales, as shown below.
| Department Assistant | Department Secretary | |
| Average salary | $40,698 | $35,473 |
| Salary range | Between $24,000 And $67,000 | Between $26,000 And $47,000 |
| Highest paying City | New York, NY | Oakland, CA |
| Highest paying state | Rhode Island | California |
| Best paying company | Dorsey & Whitney | Brigham and Women's Hospital |
| Best paying industry | - | Government |
There are a few differences between a department assistant and a department secretary in terms of educational background:
| Department Assistant | Department Secretary | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Stanford University |
Here are the differences between department assistants' and department secretaries' demographics:
| Department Assistant | Department Secretary | |
| Average age | 50 | 50 |
| Gender ratio | Male, 34.0% Female, 66.0% | Male, 7.0% Female, 93.0% |
| Race ratio | Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |