Field technical representative vs representative

The differences between field technical representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field technical representative, becoming a representative takes usually requires 6-12 months. Additionally, a field technical representative has an average salary of $52,665, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a field technical representative include customer service, technical support and customer satisfaction. The most important skills for a representative are cleanliness, patients, and customer issues.

Field technical representative vs representative overview

	Field Technical Representative	Representative
Yearly salary	$52,665	$36,023
Hourly rate	$25.32	$17.32
Growth rate	4%	-4%
Number of jobs	200,868	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Average age	47	40
Years of experience	2	12

What does a field technical representative do?

Owning wide knowledge about an application, a field technical representative ensures that the customer knows how to use any application by providing technical support and solving issues if one arises. They also give advice on what application is best to use for a certain concern. They can also evaluate and give an honest review to further improve the application. They help companies install the application and apply every bit of enhancements incorporated in it to the best of their advantage.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Field technical representative vs representative salary

Field technical representatives and representatives have different pay scales, as shown below.

	Field Technical Representative	Representative
Average salary	$52,665	$36,023
Salary range	Between $35,000 And $77,000	Between $23,000 And $55,000
Highest paying City	Battle Creek, MI	Washington, DC
Highest paying state	Maryland	New York
Best paying company	MSC Software	Google
Best paying industry	Technology	Transportation

Differences between field technical representative and representative education

There are a few differences between a field technical representative and a representative in terms of educational background:

	Field Technical Representative	Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Field technical representative vs representative demographics

Here are the differences between field technical representatives' and representatives' demographics:

	Field Technical Representative	Representative
Average age	47	40
Gender ratio	Male, 75.3% Female, 24.7%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between field technical representative and representative duties and responsibilities

Field technical representative example responsibilities.

Serve as a SME and the main point of contact when agents and other leads have questions.
Update systems with new application and OS version.
Write, implement, and maintain SQL queries and reports.
Attend advanced training courses for PC OS and hardware troubleshooting.
Maintain the SQL database, track updates per version of server, and replace system files.
Handle a large volume of tech support issue via remote desktop and phone calls and performance of administrative functions.

Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

Field technical representative vs representative skills

Common field technical representative skills

Customer Service, 20%
Technical Support, 19%
Customer Satisfaction, 9%
Product Knowledge, 6%
Technical Issues, 4%
Cooling Towers, 3%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

Field Technical Representative vs. similar jobs

Field Technical Representative related careers

Field Technical Representative related jobs

What similar roles do

Zippia Careers
Sales Industry
Field Technical Representative
Field Technical Representative vs Representative

Updated January 8, 2025

Browse sales jobs