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Front of house manager vs general manager

The differences between front of house managers and general managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a front of house manager, becoming a general manager takes usually requires 4-6 years. Additionally, a general manager has an average salary of $71,581, which is higher than the $41,163 average annual salary of a front of house manager.

The top three skills for a front of house manager include cleanliness, guest satisfaction and wine. The most important skills for a general manager are customer service, cleanliness, and food safety.

Front of house manager vs general manager overview

Front Of House ManagerGeneral Manager
Yearly salary$41,163$71,581
Hourly rate$19.79$34.41
Growth rate10%6%
Number of jobs221,210442,690
Job satisfaction-4.25
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Average age3944
Years of experience46

What does a front of house manager do?

A front of house manager coordinates and supervises the front house team. Front of house managers make sure that every client receives a warm welcome. They see to it that all house services are performed smoothly. The scope of their duties and responsibilities may involve the recruitment of team members. They carry out administrative tasks in an organization or establishment such as a theater, concert hall, or restaurant. It is their job to handle the preparation and daily operations of these areas.

What does a general manager do?

A general manager is responsible for handling the overall operations in the business. General managers manage the staff tasks efficiently, monitor the productivity and efficiency of the work environment, implement new strategies to improve the business performance, recognize the team's best efforts, and effective allocation of budget resources. A general manager must have excellent communication, decision-making, and critical-thinking skills to identify areas of improvement in handling customer complaints, connecting with vendors and other lines of businesses that will direct the company towards its successful objectives.

Front of house manager vs general manager salary

Front of house managers and general managers have different pay scales, as shown below.

Front Of House ManagerGeneral Manager
Average salary$41,163$71,581
Salary rangeBetween $27,000 And $61,000Between $40,000 And $126,000
Highest paying CityNew York, NYSan Francisco, CA
Highest paying stateNew YorkHawaii
Best paying companyCiscoNVIDIA
Best paying industryHospitalityManufacturing

Differences between front of house manager and general manager education

There are a few differences between a front of house manager and a general manager in terms of educational background:

Front Of House ManagerGeneral Manager
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Front of house manager vs general manager demographics

Here are the differences between front of house managers' and general managers' demographics:

Front Of House ManagerGeneral Manager
Average age3944
Gender ratioMale, 42.0% Female, 58.0%Male, 70.7% Female, 29.3%
Race ratioBlack or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 16.4% Asian, 8.3% White, 58.9% American Indian and Alaska Native, 0.6%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between front of house manager and general manager duties and responsibilities

Front of house manager example responsibilities.

  • Plan and manage all windows design and implementations.
  • Manage a dedicate Linux web server; install new vhosts accounts including a cpanel via WHM software.
  • Manage the development of a hybrid Linux desktop deploy to an acquire company to aid in application integration.
  • Manage and full responsible for the daily operation of all bars outlet, main bar, and banquet bar service.
  • Manage all holiday reservations and seating including staffing of all cater events.
  • Manage daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, customer experience and professional leadership.
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General manager example responsibilities.

  • Generate positive EBITDA and improve cash flow by managing costs and inventory.
  • Manage all recruiting and training efforts, and develop systems to track ROI comparison results.
  • Work as a FOH AGM and train to manage all staff functions including training, hiring, food and labor controls.
  • Develop yearly budget for multiple hotels that include revenue, labor, fix and variable costs to achieve overall EBITDA goal.
  • Task primarily with building logistics infrastructure, managing operational expenses, and supporting start up strategies.
  • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
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Front of house manager vs general manager skills

Common front of house manager skills
  • Cleanliness, 16%
  • Guest Satisfaction, 8%
  • Wine, 8%
  • Guest Service, 8%
  • POS, 7%
  • Customer Service, 6%
Common general manager skills
  • Customer Service, 20%
  • Cleanliness, 18%
  • Food Safety, 7%
  • Guest Service, 4%
  • Payroll, 4%
  • Math, 4%

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