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Group sales representative vs inside sales representative

The differences between group sales representatives and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a group sales representative and an inside sales representative. Additionally, a group sales representative has an average salary of $68,567, which is higher than the $44,413 average annual salary of an inside sales representative.

The top three skills for a group sales representative include customer service, reservations and sales techniques. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Group sales representative vs inside sales representative overview

Group Sales RepresentativeInside Sales Representative
Yearly salary$68,567$44,413
Hourly rate$32.96$21.35
Growth rate4%4%
Number of jobs142,815244,168
Job satisfaction--
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 66%
Average age4747
Years of experience44

What does a group sales representative do?

The group sales representative is the major point of contact for sales customers. The representative attends to customer complaints and provides solutions to them. They also monitor the quality of customer service delivery. In addition to that, you may be required to make use of databases to input data, make sales reports, and monitor overall sales goals progress in the firm. The group sales rep leads a sales team and ensures that all team members meet their sales targets.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Group sales representative vs inside sales representative salary

Group sales representatives and inside sales representatives have different pay scales, as shown below.

Group Sales RepresentativeInside Sales Representative
Average salary$68,567$44,413
Salary rangeBetween $43,000 And $108,000Between $28,000 And $69,000
Highest paying City-Seattle, WA
Highest paying state-Wyoming
Best paying company-Berkshire Hathaway
Best paying industry-Technology

Differences between group sales representative and inside sales representative education

There are a few differences between a group sales representative and an inside sales representative in terms of educational background:

Group Sales RepresentativeInside Sales Representative
Most common degreeBachelor's Degree, 75%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Group sales representative vs inside sales representative demographics

Here are the differences between group sales representatives' and inside sales representatives' demographics:

Group Sales RepresentativeInside Sales Representative
Average age4747
Gender ratioMale, 52.5% Female, 47.5%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between group sales representative and inside sales representative duties and responsibilities

Group sales representative example responsibilities.

  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Aid the technology group in building and customizing proprietary, web-base sales reporting and CRM systems.
  • Document an accurate account of transactions, services and communications with potential, new and existing clients within the CRM database.
  • Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
  • Conduct internal audits of business processes leading to successful ISO certification.

Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
  • Show more

Group sales representative vs inside sales representative skills

Common group sales representative skills
  • Customer Service, 12%
  • Reservations, 11%
  • Sales Techniques, 10%
  • Business Development, 7%
  • Group Life, 6%
  • Trade Shows, 6%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%