Help desk analyst jobs in Rome, GA - 270 jobs

JOB TITLE: Senior / Level 2 Helpdesk Technician SALARY RANGE: $50,000 - $65,000 + Benefits HOURS OF WORK: 40 hours per week LEAVE ENTITLEMENT: 15 days per year RESPONSIBLE TO: Service Desk Manager The number one goal of everyone on our team is to make our Clients exceptionally happy. The Senior Help Desk Technician plays an important role in making sure that happens. The Senior Help Desk Technician handles escalated support requests for the Service Delivery Team. They are assigned support requests that a Junior Help Desk Technician can't handle. When help is needed the Senior Help Desk Technician can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKSCustomer service Work on and resolve escalated Help Desk Tickets Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with basic remote troubleshooting Remote Hardware Maintenance and Support Use of our Ticketing System Use our Ticketing System to work on and resolve Help desk Tickets & Service Requests in real time Managing and recording all work through our Ticketing System Make sure that Client Documentation is well maintained Split tickets that have several issues into their own individual ticket Make sure that tickets aren't “stale” throughout the process Use of our Remote Management & Monitoring Tool Review RMM dashboard and apply remediation actions as indicated by our Processes Review regularly scheduled/automated actions as indicated by our Processes Project Work From time to time the projects team will need additional resources to help deliver projects either on site or remotely. When opportunities arise the Senior / L2 Technician may be required to help with project delivery Communication, Reporting & Risk Escalate tickets that require Service Delivery Manager support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit Time sheets & Expense reports as indicated on their SOPs Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients Teamwork Mentor the “Junior” Service Team Members Follow the schedule provided by the Service Desk Manager Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks Follow all our Security Protocols and Procedures, keeping a Vigilant Eye for Security Issues Identify opportunities for improvement and make constructive suggestions for change Contribute to the process of innovative change effectively Undertake other duties as required by the Service Desk Manager or CTO SKILLS & ATTRIBUTESDesired A love of (and ability to) Solve Problems & Challenges Great Communications skills, founded in being a good listener Advanced understanding of support tools, techniques and how technology is used to provide services Advanced understanding of operating systems, business applications, printing systems and network systems Advanced diagnosis skills of technical issues related to end-user hardware & software and network devices Advanced experience and knowledge of working with the Microsoft 365 Platform Must be able to type quickly and accurately while talking on the phone A deep desire to deliver an amazing Client Experience Advanced knowledge of IT Applications, Software & Hardware The ability to speak both Geek and human Great Communications skills, founded in being a good listener A deep desire to deliver an amazing Client Experience Driver's license The ability to keep up with & adapt to the fast-paced IT world Nice to Have Experience using a Ticketing system / RMM Tool and PSA software Experience providing support via remote tools Experience in handling Technical Service Tickets Professional IT Certifications such as CompTIA Network+, Security+, Microsoft MS-900, AZ-900, SC-900, AI-900, AI-3018, ITIL, ITSM, etc. Client Experience Certifications such as Help desk Habits, etc. Experience working either on a Help desk or for a Managed Service Provider (MSP) / IT Support Business. Required Education/Certification 4-year degree from an accredited institution Physical Demands While performing the duties of this position the employee is regularly required to sit and talk and listen. The employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee is required to stand, walk, and drive or ride in a motor vehicle. The employee must occasionally lift and/or move up to 50 lbs. Must have the ability to travel within the Atlanta Metro area, sometimes with short notice, and be able to provide after-hours support and weekend implementation as needed. Supervisory Responsibilities This position has no supervisory responsibilities. CAREER GROWTH For someone looking to progress their role, the Senior Help Desk Technician naturally leads into roles such as: the Service Delivery Manager. Job Type: Full-time Pay: $65,000.00 - $80,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Vision insurance Paid time off Professional development assistance Retirement plan Schedule: Monday to Friday On call Education: Associate (Required) Experience: Tier II: 3 years (Required) Windows: 5 years (Required) Mac: 5 years (Required License/Certification: Driver's License (Required) Work Location: In person

Premier Managed IT Service Company that delivers IT products and services to small businesses nationally is looking to add an experienced, Help Desk Engineer in their Georgia office. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: Care about our clients Are passionate about what they do Are team players, and willing to help other team members Believe in doing things right the first time Are dedicated to continual improvement Embody positivity Everyday Duties Provide and maintain superior customer experience through effective ongoing communication, with clients, vendors, and our technical support staff Respond to incoming phone calls and email help desk requests using our ticketing system Respond to incoming calls and emails regarding information technology problems, using help desk software. Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources. Communicate with third-party support and PC equipment vendors. Communicate with vendors on open tickets on behalf of our clients and engineers Identify and learn appropriate software and hardware used and supported by the organization. Provide thorough follow-up on tickets to ensure satisfactory completion Qualifications Previous help desk experience (2+ years required) Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills Highly self-motivated and directed Ability to effectively prioritize and execute tasks Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11 Experience with Mac OS X Configuration and troubleshooting Knowledge of Microsoft Active Directory Knowledge of computer hardware Good understanding of the organization's goals and objectives Experience working in a team-oriented, collaborative environment Ability to absorb and retain information quickly Ability to present ideas in user-friendly language Proven analytical and problem-solving abilities Customer service orientation Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: Network + Microsoft certifications a plus Required Certification Requirements: A + Job Type: Full-time Salary + Benefits: $40,000.00 - 50,000.00 /year - based on relevant experience Some of Our Benefits include Paid Time Off (PTO) Matching 401K Subsidized individual & family health, dental, and vision insurance plans Ongoing company-funded professional development & education allowances Much more! Please complete the following assessment to be considered for hire: https://www.ondemandassessment.com/link/index/JB-LF6EWZ2MR?u=1096881 #ZR

Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success. Responsibilities: - Diagnose and resolve technical issues related to computer hardware, software, and network systems. - Provide support for Android devices, Apple products, and Mac computers. - Manage and maintain Active Directory accounts and permissions. - Perform configuration management and ensure proper system deployments. - Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges. - Install, upgrade, and maintain software applications across various platforms. - Deliver excellent customer service by responding promptly to help desk inquiries. - Document solutions and maintain accurate records of technical support activities. - Ensure system security and compliance with organizational IT policies. - Assist in the implementation of new technologies and system upgrades. Requirements - Proven experience in troubleshooting and resolving IT issues across hardware, software, and networks. - Familiarity with Android development and Apple device support. - Knowledge of Cisco and Citrix technologies. - Proficiency in managing Active Directory and configuration management. - Ability to deploy and maintain computer systems and applications. - Strong understanding of Mac computers and Microsoft software. - Excellent communication and problem-solving skills. - Ability to work independently and prioritize tasks effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

The IT Support Associate provides frontline technical support, troubleshooting, and issue resolution for desktops, laptops, tablets, iPhones, and iPads. This role manages user accounts, device setup, and software licensing in a Microsoft Azure and Intune environment while ensuring compliance and security through Azure Active Directory (Entra ID) and Intune Endpoint Manager. The position supports network connectivity, cloud applications (e.g., Microsoft 365), and delivers excellent customer service across Greater Atlanta's 34-county region. The ideal candidate has strong Microsoft cloud administration and problem-solving skills and thrives in a fast-paced environment. DUTIES AND RESPONSIBILITIES Helpdesk Support & Troubleshooting Serve as the first point of contact for technical support, diagnosing and resolving hardware, software, and network-related issues. Provide remote and on-site IT support using tools like ScreenConnect, RustDesk, or QuickAssist. Manage and troubleshoot user accounts and access in Azure Active Directory (Entra ID), Microsoft 365, and related systems. Accurately log, classify, and track incidents, ensuring proper prioritization and documentation. Submit and track warranty repair and replacement requests for devices. Provide technical support for conference room A/V systems, printers, and peripheral devices. Escalate unresolved issues promptly while maintaining ownership and follow-up communication. Provisioning & Equipment Management Onboard and offboard employees, ensuring proper devices, Intune enrollment, applications, and security configurations are applied. Reimage, configure, and deploy laptops, desktops, and tablets using the best practices of Intune Autopilot and endpoint management. Provision and manage desktop VoIP phones, mobile devices, and cloud-based telephony solutions. Maintain accurate inventory records for IT assets, software licensing, and assigned devices. Ensure endpoint devices comply with Intune compliance policies, updates, and encryption standards. Operational & Administrative Responsibilities Maintain up-to-date technical skills and proactively learn new Microsoft cloud and security technologies. Provide end-user training on hardware, software applications, and IT best practices. Support IT projects involving Azure AD integrations, Intune deployments, network upgrades, security enhancements, and system migrations. Travel within the 34-county jurisdiction as required (~15%). Occasionally, work on weekends or after hours as needed for critical updates or emergency support. Perform other duties as assigned to support IT operations. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Required Qualifications Strong customer service and communication skills with a positive, patient, and adaptable attitude. Proven ability to troubleshoot hardware, software, and network connectivity issues effectively. Hands-on experience with Microsoft Intune, Azure Active Directory (Entra ID), and Microsoft 365 administration. Familiarity with Intune compliance, device configuration, and Autopilot enrollment. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Willingness and ability to learn new technologies, security practices, and cloud-based solutions. Must be able to lift and carry up to 50 lbs. and perform physical tasks such as walking, bending, and climbing stairs/ladders. Must be a licensed driver with a reliable, insured vehicle for work-related travel. Preferred Qualifications Experience supporting Windows, mac OS, and iOS devices. Working knowledge of Azure resource groups, conditional access, or endpoint security solutions. Experience supporting network connectivity issues (Wi-Fi, VPN, firewalls, DNS, DHCP). Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102), Azure Fundamentals (AZ-900), or CompTIA A+/Network+/Security+. Associate's degree in information technology, Computer Science, or a related field (or equivalent work experience). *Must successfully complete a criminal, motor vehicle, and credit background check.

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Maintain, repair, troubleshoot, program and operate all test equipment. Maintain and repair manual, electrical and pneumatic tools. Support plant production Perform all activities required for Factory Information Systems in support of Proficy implementation in manufacturing operations. Including support existing PC's, PLC's, Data Concentrators, Scanners, Printers, and/or any hardware/software required to support operational requirements.PositionFactory Information System TechnicianLocationUSA, LaFayette, GAHow You'll Create Possibilities ESSENTIAL JOB FUNCTIONS : Support engineering efforts on major process and equipment installations - PLC programming, Electrical & Mechanical Advise on process improvement, preventative maintenance, equipment reliability, and other related TPM efforts Act as subject matter expert to approve OJT's (On Job Training) and Temporary NSW's (Non-Standard Work) Assist Operators, Equipment Techs, Team Leaders and Engineers in determining root causes of equipment or system issues FIS support using Proficy Proactively identify equipment/process improvement opportunities and justify business need for priority Perform scheduled PM routines, Repairs and Overhauls of Existing Equipment/processes Support production by responding to urgent requests, timely completion of Safety Worker Orders, and PM's. Monitor system performance and develop action plans to improve identified issues such as reliability, quality and safety Comply with the Roper Corporation Quality Operating System Understand and follow spare parts and store room procedures Continually observe equipment and processes for abnormal conditions and work to make repairs as needed Record reading and measurements as appropriate Work with and assist contractors on projects Perform specified preventative maintenance tasks as scheduled Maintain in-shop maintenance equipment Follow Safety Rules and Regulations, Act on non-compliance, Verify Quality of Workmanship, and Report any concerns of hazard or negligence Participate in AWO's and Lean Manufacturing Planning to provide inputs for new and repurposed equipment Maintain and repair manual, electrical, and pneumatic tools including airguns, tape machines, pipe-up guns, leak testers, gas testers, flow testers, radios, and paging equipment to ensure effective operation of assembly line tools Job Requirements: Preferred minimum 2 years' experience in heavy industrial manufacturing maintenance Preferred background and training in Industrial Electrical and/or Electronics field Must be able to work safely under pressures of urgent need Strong computer skills What You'll Bring to Our Team JOB SPECIFICATIONS EDUCATION: Required: High school diploma or G.E.D. Industrial maintenance /electronic technology certificate or completion of the Maintenance Production Support Skills Upgrade Program EXPERIENCE: 2 years' experience working in an industrial maintenance environment or 4 years' experience in a manufacturing environment SKILLS/ABILITIES: Required: Electrical,, mechanical, trouble-shooting and repair skills Read equipment manuals as well as electrical and mechanical system schematics Able to complete assignments with minimal supervision Computer skills Able to see and manipulate machine parts smaller than 1/4” Able to lift 50 pounds to a height of 5 feet Able to climb a ladder Able to obtain forklift driving certification EQUIPMENT/JOB TOOLS: Basic shop equipment including but not limited to hand tools, welders, saws, grinders, grease gun, multimeter, aerial lift, fork, truck, and overhead crane WORKING CONDITIONS: Manufacturing shop environment COMPLIANCE AWARENESS: Implement and assure adherence to company policies; federal, state and local laws and regulations. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job, or to require that other, or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments). Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

***IMMEDIATE INTERVIEW OPPORTUNITIES AVAILABLE*** Partner with Purpose. Collaborate with Health Connect America to deliver trauma-informed, family-centered services that empower children and families to thrive. Before partnering with Health Connect America, take some time to learn more about who we are. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Health Connect America and its affiliate brands provide mental and behavioral health services to children, families, and adults across the nation. We collaborate with independent professionals who share our commitment to helping individuals and families reach their full potential. Our services are delivered in homes, communities, and office settings - always centered on dignity, trust, and empowerment. We are honored to partner with the families we serve as they work toward self-improvement and more fulfilling lives. Our Brands Responsibilities Scope of Services The Independent Contractor - Family Support Services will deliver targeted family support services aimed at enhancing family dynamics and promoting child well-being. Services may include, but are not limited to: Coordinating with community providers to facilitate comprehensive care and referrals for families Participating in collaborative case planning and case review meetings, when requested Delivering case management activities such as: Supervised visitation Parent aide support Behavioral Aide Transportation Crisis intervention Advocacy and linkage to services (including drug screening facilitation if applicable) Completing in-home visits to monitor progress and provide ongoing support for families involved with DFCS. Offering parenting education and modeling positive parenting strategies Coordinating with external professionals (e.g., schools, therapists, case managers) to ensure service alignment Maintaining documentation of services rendered, including case notes and service logs, in accordance with contractual requirements and applicable standards Providing transportation services related to the family service plan (e.g., visitation, appointments) as appropriate Qualifications Bachelor's degree in a human services-related field (e.g., Social Work, Psychology, Counseling, Criminal Justice) or High School Diploma/GED with at least 5 years of verifiable experience in the field Strong understanding of family systems, trauma-informed care, and community resources Reliable transportation, valid driver's license, and proof of insurance Willingness to complete required background checks and contractor onboarding Deliverables Timely submission of service logs, progress updates, and reports Accurate documentation aligned with billing and reporting standards Services provided in accordance with contract terms, including hourly or task-based invoicing If you share our commitment to empowering families and delivering trauma-informed support, we invite you to explore a partnership opportunity with Health Connect America. Together, we can make a meaningful difference in the lives of those we serve. Engagement as an independent contractor with Health Connect America and its affiliated entities is contingent upon successful completion of all required background checks and contractor onboarding processes. Health Connect America and its affiliated entities provide equal opportunity in contracting and employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other status protected under federal, state, or local law.

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. There will also be times where you will assist with network and service maintenance. Primary Responsibilities: Respond to end user requests via phone, email, ticketing system, or in person Installs, configures, and maintains hardware (PC, tablet, phone, printer, scanner, fax, copier, etc) Installs, configures, and maintains software and operating systems Administers workstation assets by tracking computer equipment and installed software End user training as required Create/Update/Delete user accounts Assists Network Administrator with network and server maintenance Monitors and maintains applications and hardware Monitors and maintain server and network backups Gather and respond to feedback from end user surveys Document procedures for IT and end users Document work orders and keep users up-to-date on their cases Generate reports on tickets, assets, accounts, etc. as required Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have a working knowledge of TCP/IP networks, PC's and their components, Active Directory, group policy, NTFS security, and common software applications. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work with minimal supervision is required for this position as well. Education/Experience: High school diploma or equivalent preferred. Required Qualifications/Skills: Excellent verbal and written communication skills for technical and non-technical audiences Excellent customer services skills Excellent technical problem solving skills and the ability to understand complex and abstract concepts A general knowledge of common software applications such as Word, Excel, PowerPoint, Outlook, Ghost, Symantec Endpoint Protection, etc. A good working knowledge of voice and data cables, jacks, and patch panels A good general knowledge of TCP/IP networks and basic services used such as DNS, DHCP, SMB, FTP, etc. Working knowledge of Active Directory, group policy, NTFS security Working knowledge of PC's and their components. Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Excellent judgement within given parameters. For example, when to recommend repairing a PC instead of replacing a PC. Ability to manage multiple tasks and establish priorities Ability to function effectively as a team member within IT as well as other areas of the organization. Ability to lift up to 60 lbs to a height of 4 ft regularly Ability to diagnose and repair software problems remotely Ability to work well under moderate pressure Good working knowledge of the Windows command line Ability to script installs and administrative tasks is preferred, but not required Must carry a cell phone during business hours and on-call rotations. Must be able to respond to calls in 30 minutes or less when on call, 24 hours per day. Must be able to travel 15% of the time to other branches in Georgia. (Albany, Augusta, Brunswick, Savannah, and Valdosta are the most distant branches) Attention to detail Preferred Qualifications/Skills: Bachelors' degree preferred, but not required Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Smyrna, TN. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff. A Day in the Life: * Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. * Provides support consistent with brand values, profitability and cost reduction goals. * Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. * Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind. * Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. * Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements. * As necessary, performs other related duties of which the above are representative. * Ability to perform work onsite at Field Quality Center - Smyrna, TN. Who We're Looking for: Required: * Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred. * Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience. * Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills. * Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Smyrna Tennessee United States of America

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1. Candidates will work with system administrators and technical staff to provide faculty and students with technical support within academic applications. Some of these platforms include learning management systems, audio-video platforms, content management systems, the campus survey platform, and plagiarism detection software. DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*: Perform testing, documentation, project, and procedural-related tasks. Provides technical customer service assistance while following established procedures to resolve user technical issues and appropriately escalate incidents. Job Summary Provides technical assistance and works closely with other technical staff to develop and

Job Description SUMMARY: Provides support to end-users on a variety of technology issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within this field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Location: Villa Rica, Ga ESSENTIAL FUNCTIONS: Provide desktop and application support to Verida employees. Manage the hardware setup of new machines - Laptops, Desktops, Printers, etc. Provide application support for users (Outlook, Office, Trapeze). Interact with employees to resolve helpdesk type issues. 24x7 support, flexibility for night and weekend work as well as travel to satellite offices. Assist with the inventory management of software and hardware. Promote responsible usage and care of corporate equipment. QUALIFICATIONS REQUIRED Effective communicator. Ability to analyze, organize, prioritize, implement, and control business activities and transactions. Experience with desktop user support required, preferably in a help desk/customer service setting required. Working knowledge of Windows Operating Systems, MS Office suite (2000 and above) and Windows 2000/2003 Server environment. A+ certifications preferred. MINIMUM REQUIRED EDUCATION/TRAINING Associate degree or at least 2 years of experience in the field or in a related area.

About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Make a Difference in Healthcare: Join FreedomCare in Georgia! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Georgia. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one over the phone. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them over the phone. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: The ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Strong emotional intelligence, and be able to work well in a team. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Pay rates typically range between $19-$24 hourly depending on experience with a 401k, health, dental, vision and life insurance. These are hybrid positions that will require all employees to commute into our FreedomCare Georgia office 2-3 days per week. Our office is located in Douglasville, GA. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $19.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

Crane Currency has an opportunity for an IT or Computer Science college student to gain hands-on experience in our IT Department. This part time role is onsite and based out of Dalton, Massachusetts. This position will start in early 2026 and continue through the Fall of 2026. Who we are: Crane Currency is a premier industrial technology company and a pioneer in currency manufacturing and advanced micro-optics technology for securing physical products. Yes, chances are you have our product in your wallet right now! Over the past few years our internship and co-op program has welcomed over 100 students. Our sophisticated equipment and software leverage proprietary core capabilities with detection and sensing technologies. Around the world, our customers trust us to anticipate their needs with innovative, reliable, and high-quality currency & authentication solutions and services-just as they have for generations. Our Early Career Professionals Program (ECP): Paid Opportunity - We believe in paid opportunities, so you don't have to make the decision between a part time job or taking this position. Pay = $25/hour for ~ 24 hours / Up to 40 hours during school breaks. Gain Industry Experience - We design each opportunity so you can apply your education to real life business needs and give you tangible result-driven opportunities you can add to your resume. Career path insights - Your manager is invested in providing you with career insights and helping you learn about different avenues you might be able to take your degree in. Personal Development - The work you'll experience will give you the chance to enhance current skills and develop new ones that are in line with your degree as well as prepare you for future opportunities. Professional Network - You'll participate in networking events, lunch and learns and a presentation to senior leadership, all with the purpose of helping you build a network of global professionals. How you will make an impact: Our program is designed to give you the chance to make a true impact on the business. You will have a direct effect by means of the following work: * Delivery of key initiatives, goals, and objectives assigned to the Client Services Team. * You will assist with Desktop Support tasks, including the deployment and remediation of hardware and software requests within the Crane Currency environment. * Your role will involve troubleshooting technical issues, ensuring that end-users have the necessary tools to perform their jobs efficiently. * Your contributions will be essential in enhancing the overall productivity and effectiveness of the IT Client Services Team. Knowledge and expertise that matter most for this role Required: * In pursuit of an Associate, Bachelor or Graduate degree at an accredited institution in Computer Science, Information Systems/Technology, Engineering, or Mathematics; and you must be a student for the duration of the assignment which is Aug or Sept of 2026. * Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, PowerPoint and Outlook. * Experience configuring and troubleshooting computers and mobile devices * Strong interpersonal skills, analytical/problem-solving abilities and organization * Self-motivated, independent, detail oriented, responsible team-player * Superior written & verbal communication skills * Ability to work in a fast-paced environment and adhere to deadlines * Must be a U.S. Citizen with an ability to demonstrate and maintain suitability for employment in a position of Public Trust consistent with our US Government contract requirements. Where we are: Your role is in Dalton, Massachusetts, a 45-mile drive to Albany, NY or Springfield, MA. Check out what makes Dalton a great place to live and work here: ********************************************************************************************************************** What drives our team: We are a passionate team of 1,200 creators and problem solvers, united by our purpose, we give people confidence every day in moments that matter. This comes to life through our Shared Values: * People Matter * Do the Right Thing * Trusted Partner * Innovate for Growth * Always Improving People are at the center of all that we do, from our employees to our customers and our communities. We empower our teams to help shape the Crane Currency experience, embracing and celebrating our unique perspectives and differences to learn from each other and grow stronger together. To learn more about life at Crane Currency, visit ********************** Crane Currency is a drug free workplace. SUITABILITY AND BACKGROUND INVESTIGATION REQUIREMENTS: The final offer of employment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by Crane and our U.S. Government Agency customers is very thorough. Therefore, it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination. Crane NXT is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin or any other characteristic protected under applicable federal, state, or local law. #CCY #cranecurrency, #ONSITE #opentowork, #jobsearch, #hireme, #jobhunt, #jobseeker, #hiring, #recruitment, #jobsearching, #employment, #careers, #nowhiring #DaltonMA #studentjob #Internship

High school Diploma or General Equivalency Diploma (GED) Four to nine (4-9) years of related experience in information systems. Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer. Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. Establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects. Valid DoD 8570: A+ Certification (could accept Network +, Security +, or CISSP). If expiration date of Certification is less than 60 days from hire date, must provide a CompTIA report showing candidate has at least 75% of required CE Units needed to renew cert on file with CompTIA. Qualifications A+ Certification (could accept Network +, Security +, or CISSP) Additional Information All your information will be kept confidential according to EEO guidelines.

General Purpose: Maintains a safe operating condition of buildings, equipment, and landscape in and around GLOCK, Inc. and GLOCK owned facilities. Duties may involve carpentry; repairing electrical or mechanical equipment; installing new equipment; repairing buildings, floors, etc. and landscaping. Shift(s) Available: 2nd shift (2:00 PM to 10:00 PM) Monday through Friday Supervisory Responsibilities: None Duties and Responsibilities (other duties may be assigned): Diagnoses mechanical problems and determines how to correct them. Paints and repairs roofs, windows, doors, floors, woodwork, plaster, drywall, and other parts of building structures. Performs routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate. Repairs or replaces defective equipment using hand tools and power tools. Handles electrical problems and air conditioning problems, fixing minor problems, and assisting with the repair of major problems. Performs electrical repairs such as repairing or replacing broken switches, plugs or fuses. Performs plumbing repairs such as un-clogging sinks and toilets, repairing or replacing toilets and faucets. Performs landscaping duties for all GLOCK owned facilities. Responsible for the organization and cleanliness of the Maintenance areas. Maintains the parking lot ensuring cleanliness and safety (i.e., lighting, routine cleaning, painting, and power washing). Maintains all GLOCK owned automobiles ensuring safety, cleanliness, and proper maintenance. Ensures proper care in the use of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices. Driving a variety of company vehicles such as, but not limited to, trucks, golf carts, SUV's Follows fire safety procedures and regulations. Assists in custodial duties when required. Qualifications/Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities. Competencies: Leadership Communication Relationship Management Ethical Practice Critical Evaluation Time Management Conflict Resolution Analytical Thinking Adaptability Education and/or Experience: High School Diploma or GED 2 - 4 years related experience and/or training Knowledge of maintenance methods and procedures; knowledge of the materials, supplies and equipment utilized in maintenance activities Ability to use and operate tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches in a safe and efficient manner Knowledge of electrical and plumbing code License and Certifications: Valid Driver's License Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to qualified employees and applicants with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; stoop; kneel; crouch; or crawl; and talk; or hear. Also required to regularly climb a ladder. The employee is occasionally required to sit and climb or balance. The employee may occasionally lift and/or move an average weight of 40 pounds. Personal safety protective equipment is required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to all weather conditions, moving mechanical parts, fumes or airborne particles and outside weather conditions. Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, and unpleasant odors. The noise level in the work environment is usually moderate to occasionally loud. Position Type: This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., but may require some work outside of these hours. GLOCK, Inc. is an equal opportunity employer. Employment decisions at GLOCK, Inc. will be based on merit, qualifications, and abilities. GLOCK, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, creed, color, religion, national origin, sex (including pregnancy, childbirth and parenting status), age, disability status, marital status, sexual orientation, gender identity or expression, citizenship status, genetic information, protected veteran status or any other characteristic protected by law. In addition to a commitment to provide equal employment opportunities to all qualified individuals, GLOCK, Inc. has established an affirmative action program to promote opportunities for individuals in certain protected classes throughout GLOCK, Inc.

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work. TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk. *This role is ONSITE and located in Kennesaw, GA* Position Summary: The IT Security Application Analyst safeguards TMHCC's enterprise applications by implementing and maintaining robust security controls and compliance measures. This role proactively identifies and mitigates vulnerabilities, manages access governance, and collaborates with IT and business teams to ensure secure, compliant, and resilient application environments across on-premises and cloud systems. Key Responsibilities: Partner with application development teams to embed security requirements and controls throughout the software development lifecycle (SDLC), including design, coding, testing, and deployment. Conduct security reviews of application architectures, design documents, and source code (e.g., static/dynamic analysis). Conduct and/or review vendor application security assessments, penetration tests, and SOC 2 / ISO 27001 reports. Define and enforce secure coding standards and practices in alignment with OWASP Top 10 and TMHCC policies. Maintain and continuously improve the Application Security Policy, Secure Development Standards, and related procedures. Evaluate and integrate security automation tools (SAST, DAST, SCA) within CI/CD pipelines. Experience integrating security tools into CI/CD pipelines (e.g., GitHub Advanced Security, Veracode, Checkmarx, or similar). Provide security training and guidance to developers to foster a security-first development culture. Evaluate third-party software vendors for adherence to TMHCC's security standards, including secure coding, vulnerability management, and data protection. Collaborate with Procurement and Legal to embed security requirements and due diligence in contracts and service agreements. Track and manage remediation of security issues identified in vendor solutions. Experience with vendor risk management and third-party software assessments. Develop key metrics and reporting for application and vendor security posture (e.g., vulnerability trends, remediation SLAs, risk acceptance tracking). Participate in architecture review boards and change advisory processes to ensure secure-by-design principles are followed. Strong understanding of secure development frameworks (e.g., OWASP SAMM, NIST SP 800-218 SSDF). Familiarity with threat modeling methodologies (STRIDE, PASTA). Ability to translate complex security risks into actionable development requirements Education, Experience & Knowledge: 4 Year / Bachelors in Computer Science, a related field, or the equivalent degree and/or experience Preferred but not required Certified Information System Security Professional(CISSP), Certified Information Security Manager (CISM), and/or Certified Information Systems Auditor(CISA) Hybrid work position with 3 days at our Kennesaw Office and 2 days remote. Ability to identify and assess the severity and potential impact of risks. Communicate risk assessment findings to risk owners outside the cybersecurity program in a way that consistently drives objective, fact-based decisions about risk that optimize the trade-off between risk mitigation and business performance. Strong knowledge of the NIST cybersecurity framework Possess and have ability to apply broad knowledge of principles, practices, and procedures. Thorough knowledge of industry accepted security architectures Thorough knowledge of authentication and access systems Able to effectively analyze risk within the context of business problems. General multi-platform information security knowledge in cloud, networks, Windows, desktops, servers, and application systems Working knowledge of information security tools for intrusion monitoring, filtering, event management, compliance management and vulnerability management General knowledge of regulatory requirements such as SOC 2, Sarbanes-Oxley, Health Insurance Portability & Accountability Act (HIPAA), along with US data privacy laws Experience in following system information security policies, standards, and procedures Experience implementing security-related projects. Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy Exceptional organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously. Knowledgeable of industry changes, legal updates, and technical developments related to the applicable area of the Company's business to proactively respond to changing business Overtime hours may be required to fulfill job responsibilities May be required to remain stationary for extended periods of time May be required to move up to 10 pound Must be able to operate a computer and other devices Close vision and ability to adjust focus, such as required to read a computer screen Occasional travel up to 10% Tokio Marine offers a competitive salary and benefits package, including: Generous paid time off (PTO), 12 paid company holidays, 401(k) Retirement Plan with 6% company match. Health and dental insurance, and vision plan available. Company-provided long-term disability and life insurance. Opportunities for advancement in a successful and growing organization. Flexible work schedules and a great work/life balance. Paid Parental Leave. Volunteer Time Off. Enjoy casual dress and work in a modern, comfortable office with free parking. Hybrid work schedule The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit ************* for more information about our companies. #LI-CM3 #stoploss1

Job DescriptionSalary: $36-$46 per hour depending on experience This position is an in-office position located in Ringgold, GA. Hours may vary from the standard 8:00 am -5:00 pm EST depending upon the need. Must be able to commute to the office daily and must be able to work overtime as necessary. Completion of the application in it's entirety is a requirement in order to be considered for the position. Required Qualifications 3+ years of experience in ISP or service provider network engineering. Strong understanding of BGP routing policies, IS-IS, EVPN, and MPLS. Proficiency with Layer 2 technologies, including VLANs, trunks, QinQ, and private circuits. Experience managing fiber access networks and related transport systems. Working knowledge of DHCP, DNS, and IP address management. Familiarity with network automation frameworks and scripting (e.g., Python, Ansible). Ability to design and maintain highly available network topologies with redundancy and SLA focus. Key Responsibilities Design, deploy, and manage ISP network infrastructure spanning multiple regions across the country, ensuring scalability, reliability, and consistent service delivery. Configure and support BGP, EVPN (active-active), and Layer 2 private circuits. Manage network SLAs and performance metrics, ensuring high availability and uptime. Support and optimize fiber-based access networks, including GPON and XGS-PON. Administer and troubleshoot DHCP and DNS systems. Develop and deploy network automation tools and workflows (Python, Ansible, or similar). Create and maintain detailed network documentation and topology diagrams. Work collaboratively with NOC and field teams for service delivery and incident resolution. Participate in on-call rotation for network escalations. Preferred Experience Hands-on experience with Arista, Juniper or Cisco hardware and software. Familiarity with Arista CloudVision and AVD (Arista Validated Designs). Experience with access platforms such as Calix, Adtran or Nokia. Experience with DDI platforms such as Infoblox, Bluecat or Efficient IP.