Home office representative vs sales representative

The differences between home office representatives and sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a home office representative and a sales representative. Additionally, a sales representative has an average salary of $56,591, which is higher than the $34,049 average annual salary of a home office representative.

The top three skills for a home office representative include customer service, care services and payment arrangements. The most important skills for a sales representative are sales process, product knowledge, and customer service.

Home office representative vs sales representative overview

	Home Office Representative	Sales Representative
Yearly salary	$34,049	$56,591
Hourly rate	$16.37	$27.21
Growth rate	4%	4%
Number of jobs	221,162	205,456
Job satisfaction	-	4.33
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Average age	47	47
Years of experience	4	4

What does a home office representative do?

Home Office Representatives are employees who work on administrative or clerical activities for the company. They work from their own home's comfort. Companies with telecommuting programs employ them. Home Office Representatives may be assigned to do appointment setting, customer service activities, and other administrative tasks. They are expected to work with integrity and to remain trustworthy. Home office representatives need to be computer-savvy. They should be familiar with different applications as well. They should also have good communication skills.

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

Home office representative vs sales representative salary

Home office representatives and sales representatives have different pay scales, as shown below.

	Home Office Representative	Sales Representative
Average salary	$34,049	$56,591
Salary range	Between $18,000 And $62,000	Between $33,000 And $94,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Google
Best paying industry	-	Pharmaceutical

Differences between home office representative and sales representative education

There are a few differences between a home office representative and a sales representative in terms of educational background:

	Home Office Representative	Sales Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	University of Pennsylvania	SUNY College of Technology at Alfred

Home office representative vs sales representative demographics

Here are the differences between home office representatives' and sales representatives' demographics:

	Home Office Representative	Sales Representative
Average age	47	47
Gender ratio	Male, 42.4% Female, 57.6%	Male, 58.1% Female, 41.9%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between home office representative and sales representative duties and responsibilities

Home office representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of rooms and booking reservations.
Assist customer with adding comcast services.
Utilize negotiation and influencing abilities by offering customers solutions using products and services from MCI portfolio.

Sales representative example responsibilities.

Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
Handle administrative and sales duties as Jr.

Home office representative vs sales representative skills

Common home office representative skills

Customer Service, 30%
Care Services, 17%
Payment Arrangements, 5%
Credit Card, 5%
Inbound Calls, 5%
Outbound Calls, 5%

Common sales representative skills

Sales Process, 9%
Product Knowledge, 9%
Customer Service, 7%
CRM, 6%
Business Development, 6%
Sales REP, 5%

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Home Office Representative
Home Office Representative vs Sales Representative

Updated January 8, 2025

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