Customer Service Representative (Travel Enthusiast) - On-Site
Inbound sale representative job in Farmington, MI
The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Join our team and be rewarded! We are offering a $500 bonus to new hires who remain with us for 90 days!
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Representative, you will:
Receive incoming calls, chats, and emails, from customers interested in purchasing/researching travel by following standard scripts and procedures.
Greet and converse with customers in a courteous, friendly, and professional manner.
Make recommendations based on the customer needs and preferences.
Determine customer reservation needs and preferences by utilizing established question and answer techniques
Research travel rates, destinations, options, accommodations, and packages for customers.
Process travel transactions by entering accurate and complete reservation information into the relevant systems
Read legal scripts verbatim while maintaining sales and quality standards.
Professionally and accurately support customer requests for itinerary changes or cancellations.
Correctly answer general travel and site related questions from customers
Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:
High school degree or equivalent
(required)
Travel savvy: passion / experience with travel
Sales/service experience in retail, sales, service or other "helping" business
(preferred)
At least 1 year of travel experience
(preferred)
Travel Agent Certification
(preferred)
Global Distribution Experience for Service Agents
(preferred)
Proficiency in a multi-system environment
Basic internet and web-based application skills
Typing 35 wpm as verified by a formal test
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331.
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
The base salary range for this position is $16.50 - $18.00 /hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
Paid training and performance-based incentives.
Lucrative employee referral bonus opportunities and shift differentials
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
Production schedules are as followed, and assigned by the Operations Team:
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
• English
• Spanish
To request a reasonable accommodation please click here .
If you wish to review the Affirmative Action Plan, please click here .
Home Inspection Representative - No Selling, Just Scheduling
Inbound sale representative job in Troy, MI
Job Description
Home Inspection Representative
Start Your Career in the Field - No Experience Needed Earn $50K-$75K!
Canvass neighborhoods identify storm damage roofs and schedule inspections -
no selling.
Responsibilities:
• Canvass neighborhoods identify storm damage roofs
• Explain and educate homeowners that they will get a brand new roof paid for by their insurance
• Schedule Inspections
Requirements:
• No experience needed
• Strong communication, negotiation, and closing skills
• Self-motivated
Position Offers:
• Earning Potential: $50K-$75K+ annually
• Growth Opportunities
To Apply:
All applicants must submit their updated resume along with their contact phone number. Qualified candidates will be contacted for a phone interview.
#hc212571
Customer Representative
Inbound sale representative job in Commerce, MI
Responsive recruiter Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Vision insurance
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services!
We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Customer Representatives to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move you've been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Here is just some of what we have to offer:
Competitive pay ranging from $22-$25 per hour based on experience
Health insurance
401(k)
Paid Holidays
Vacation
Performance bonuses
Advancement and growth opportunities
Regular pay reviews
On-boarding bonus of $250 at your 90-day anniversary
Plus more!
Job ResponsibilitiesAs a Customer Representative, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.Your specific duties in this role will include:
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job RequirementsWe are looking for professionals who are highly organized and detail-oriented, with strong administrative and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a positive, solution-focused, can-do attitude and be quick on your feet. Specific qualifications for the role include:
Exceptional communication skills
Demonstrated service orientation
Proficient with technology including the MS Office suite
Strong attention to detail
Great multitasking and prioritization skills
High school diploma or GED. College degree preferred
3-5 years of administrative assistant/scheduling experience preferred
Customer-facing experience, a plus
Build fun and rewarding career with an industry leader!
Apply now!
Compensation: $22.00 - $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Auto-ApplyCustomer Success Representative
Inbound sale representative job in Rochester, MI
Rochester, Michigan OneStream Software LLC
Benefits Offered Vision, Medical, Dental, Life, 401K
Employment Type Full-Time
ABOUT THE JOB
Our company mission statement reads as follows, "Every customer will be a reference and a success with OneStream Software." At the center of this mission statement, are our Customer Success Representative (CSR). CSR's focus on customer relationship retention and optimization. Each CSR is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSR. The CSR will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSR will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various OneStream Marketplace solutions and features can meet their needs. The CSR will also partner with other OneStream teams on initiatives that address customer needs, product utilization, and improving departmental efficiency to help meet company goals.
The CSR team is an integration of functions and activities of Marketing, Sales, Professional Services, Training, and Support. They are the primary point of contact for customers and must stay in close contact with the customer's evolving needs. Sometimes referred to as a Customer Advocate, the CSR gives voice to our customer's feedback, reviews and assesses their project progress, and offers recommendations based on results. CSR's ensure the highest level of customer satisfaction and return on investment while enhancing the customer experience. To be successful in this role, you must be passionate about customer success, flexible, and adaptive to change.
RESPONSIBILITIES
Manager Customer Relationships:
Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts (demand generation, on-boarding and/or customer success focused).
Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
Drive close collaboration with implementation partner during the launch phase to facilitate successful handover to support. Attend key design review sessions, review project milestones, attend key project management sessions.
Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline. Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
Uncover and mitigate any risk that threatens each customer's growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
Educate both new and established customers on general OneStream functionalities and best practices as well as new features as they become available.
Collaborate effectively with the Sales organization to close incremental revenue and secure long-term renewals.
Serve as a customer advocate while effectively collaborating with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance.
Keep management informed of progress and obstacles related to customer accounts, seeking feedback as necessary and responding appropriately to improve work performance and optimize customer success.
Become an expert on OneStream product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points through adoption of new OneStream products and features.
Our customers are fanatical about our service, product, and team. It is your responsibility to build and maintain that customer experience for all customers in your portfolio.
Educate customers on any new XF MarketPlace solutions and material on OneStream Academy.
Use customer management tools to track customer communication, issues and metrics.
Technical Expertise:
Champion customer enhancement requests by confirming the details and requirements of the enhancement and clearly articulating those details to the appropriate teams.
Maintain thorough knowledge of OneStream product solutions, features, and target markets and keep up with continuous product releases by participating in formal and informal trainings.
Work closely with product and engineering teams to ensure customer feedback is being incorporated into development decisions.
Demonstrate a willingness to quickly learn new tools and applications, product solutions, rules and regulations and business best practices.
Advance Internal Initiatives:
Support initiatives that address customer needs, product utilization, and improving team efficiencies to help meet company goals.
Collaborate with other internal teams such as Sales, Marketing, and Knowledge Management to provide subject matter expertise as new products and services are rolled out to customers.
Provide feedback to Product Management and Engineering regarding customers' emerging or unmet product needs.
Enhance team efficiencies through knowledge sharing activities, mentoring new hires and assisting other team members.
QUALITIES OF A SUCCESSFUL CANDIDATE
Formal Education and Certification
Four-year college degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, or CIS, or equivalent work experience
Knowledge and Experience
Two to three years of experience in the software industry.
Demonstrated experience as successful Account Manager or Customer Success Representative supporting multiple customers and following up on all their needs.
Demonstrated experience in identifying and mapping the customer org structure with ability to bridge turnover at any level of the organization.
Personal, adaptable, and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary; must be able to multi-task and manage multiple projects, processes, programs, and procedures simultaneously while working under pressure to meet deadlines, organizational goals and initiatives.
Extensive experience working in a team-oriented, collaborative environment. Ability to effectively operate independently or in a team environment.
Ability to present ideas in business-friendly and user-friendly language.
Outstanding MS Office skills, specifically with Excel.
Personal Attributes
Strong leadership skills.
Excellent interpersonal and communication skills.
Exceptional listening skills.
Strong organizational and planning skills.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical, evaluative, and problem-solving abilities.
Exceptional customer service orientation.
Able to exercise independent judgment and problem-solve.
High stress tolerance.
OneStream Software is an Equal Opportunity Employer.
Auto-ApplyCustomer Relationship Management Representative I/II
Inbound sale representative job in Canton, MI
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets.
This position is eligible for a hybrid work schedule.
This position is not eligible for relocation.
Purpose and Scope
This position exists to provide customer service and support to customers regarding their orders.
Responsibilities
* Order Management
* Process PO changes initiated by the customer with high-level of data integrity.
* Perform contract validation
* Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales)
* Create and maintain in a positive relationship with our customers
* Customer and Contact Data management
* Customer contract, forecast and product line awareness
* New opportunity processing / process inquiries along with inquiry assessment
* Communicate re-promises, dispo, shortages and overages to customer
* Provide accurate sales forecasts
* Enter short term (this week & next) customer ship schedules into SAP
* Shipment availability & release
* Customer Service Interface - portal training, leads, call reports
* Initiate continuous improvement
* Participate in SOX audits as appropriate
* May be required to provide data to management and provide information for KPIs as needed.
* Communicate customer volume requirements timely and bring deviations to attention of DP
* Lead continuous improvement efforts
* Resource on IT projects that impact to our area
* Train the team on changes that impact our area
* Update training documents as appropriate
Technical Skills
* Problem solving skills that lead to continuous improvement of processes and procedures.
* Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc.
* Strong communication skills.
* SAP experience preferred
Minimum Qualifications
* High School Diploma or GED with at least 2 years of customer service experience or related
Preferred Qualifications
* High School Diploma or GED with at least 4 years of customer service experience or related
* Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related
The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
Customer Outreach Representative
Inbound sale representative job in Wixom, MI
“Marketing rep Start as soon as Monday” Pay $20+ Job type: full time or part time 10+ people needed Schedule: Monday-Friday, weekends available. Night shift, day shift, 8 hours, or other Are you energetic, people person who likes to travel and work in a team atmosphere while getting paid hourly/plus commission and have fun doing it? This is the job for you!! Full time and part time hours available Monday-Saturday pay weekly, pay is from $18 per hour plus a weekly bonus based on performance. Interested in setting up an interview please text ************.
***In addition, this job helps to provide the practical sales experience that your future employers are looking for. Great accomplishment to build your resume.
Auto-ApplyCustomer Sales and Service Representative
Inbound sale representative job in Canton, MI
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Sales and Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Schedule appointments and maintain calendar
Maintain detailed records of client interactions
Review audits and/or policies
Collaborate with colleagues to provide comprehensive customer service
Qualifications
Knowledge of insurance products
High school diploma/GED required, Bachelors degree preferred
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
Inside Sales Representative - Fire Protection
Inbound sale representative job in Novi, MI
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100+ employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, ****************************** to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
Call on select vertical markets to find sales opportunities.
Call on very past due inspections and lost accounts to recover their business.
Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
This is an hourly position based on experience. Pay is negotiable.
Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
Bachelor's degree in marketing or business-related field preferred
Minimum of 1 years of inside sales experience in a commercial service industry preferred.
Telephone sales experience.
Relentless follow up ability.
Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
Strong interpersonal and communication skills.
Strong organizational and time management skills
Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#FireSystemsOfMichigan #Novi #Detroit #InsideSales #Michigan #MichiganJobs
Inside Sales Representative
Inbound sale representative job in Farmington Hills, MI
COME FOR THE JOB-STAY FOR THE CAREER! INSIDE SALES REPRESENTATIVE! THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN FARMINGTON HILLS, MI! FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inbound-Inside Sales Representative with FCX Performance/Corrosion Fluid Products, you will establish and expand relationships with current customers and our outside sales team. You'll spend your time interacting with your customers in determining their process flow control and instrumentation needs, while providing solutions to meet those needs. You will have a direct impact on customer satisfaction, retention and sales results!
In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, management, and operations throughout the country
Professional development and training
Team oriented company culture where it's called work for a reason but have fun in the process
Join a local team with company backing
Essential Functions & Responsibilities:
Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment.
Maintains responsibility of orders from quotation to collection:
Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.
Responds to customer inquiries.
Processes customers' orders and send order acknowledgements.
Review customer purchase orders for special conditions/documentation
Checks availability and verifies ship dates.
Increases order size by suggesting related items, explaining features, and checking customer's buying history.
Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner. Locates product and creates purchase orders. Follows-up with vendors to ensure timely delivery.
Negotiates pricing and delivery with vendors when necessary.
Works closely with Outside Salesman in soliciting business, executing order transactions and maintaining superior customer service levels.
Communicates effectively and participates positively as a member of the Branch/Division inside sales team (e.g. sharing work load when possible, picking incoming phone calls, etc.)
Maximizes gross margin by ensuring that FCX gets paid for superior service, problem solving, and technical expertise.
Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer's promised delivery date.
Other duties as assigned by Management.
Preferred Education/Experience:
Bachelor's Degree preferred.
1-3+ years' experience in Customer Service related Industry preferred, experience in an Inside Technical Sales/Customer Service/Application Engineer role with an Industrial Distributor a plus.
#LI-LG1 #LI-ONSITE
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyInside Sales Representative (373)
Inbound sale representative job in Livonia, MI
ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Specific duties may include:
Determining customers' needs and recommending appropriate products and solutions
Following a product/supply checklist for each customer's job and up-selling additional products and supplies
Answering telephones and entering sales orders
Accepting payment and applying it to the appropriate customer account
Coordinating customer pick ups with the warehouse
Following up on deliveries to ensure materials arrived on time with all items accounted for
Reordering products to keep the store and warehouse shelves well stocked
Addressing and resolving service concerns, should they arise
Specific qualifications include:
1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
Excellent communication and interpersonal skills
Effective time management and prioritization skills
Basic computer skills
Positive attitude and team player
Detail and service-oriented
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
Auto-ApplyInside Sales Rep
Inbound sale representative job in Farmington Hills, MI
Join Our Team as a Business Development Representative at LSPedia!
Are you a go-getter with a passion for sales and a flair for customer engagement? Do you thrive in a fast paced, dynamic environment? If so, we want you on our team!
Responsibilities:
Prospect & Connect: Reach out to potential clients with enthusiasm and charisma, turning leads into loyal customers.
Educate & Engage: Provide educational materials to keep customers aware of the latest industry, compliance, and product developments.
Relationship Building: Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
Hit Targets: Meet and exceed goals, celebrating each win along the way.
Collaborate: Work closely with our marketing and product teams to deliver the best solutions for our customers.
Stay Ahead: Keep up with industry trends and continuously seek opportunities to grow and learn.
Lead Generation: Follow the lead generation process and sales stages meticulously.
Track & Organize: Keep track of activities and notes in CRM to stay organized.
Resolve Issues: Address customer inquiries and complaints promptly and effectively.
Set Appointments: Arrange meetings for sales managers with potential clients.
Follow Up: Maintain regular follow up with customers to nurture and grow relationships.
Present Solutions: Provide and present sales materials to customers, showcasing our offerings.
Why You'll Love It Here:
Fun & Friendly Culture : Join a team that values collaboration, creativity, and having fun while getting the job done.
Growth Opportunities: We believe in promoting from within and providing our team members with opportunities to advance their careers.
Awesome Perks: Enjoy competitive pay, comprehensive benefits package that includes medical, dental, vision, generous paid time off, and company IRA matching and unique perks that make our workplace special.
The LSPedia internal title is: Inside Sales Representative
Required Qualifications:
Hunter mentality: Self-motivated and ambitious, always seeking new opportunities.
Farmer skills: Ability to build and nurture strong relationships with clients, with excellent rapport building skills.
Problem solver: Strong problem-solving abilities with emotional resilience and persistence.
Results oriented: Deadline and detail oriented, with a love for helping people and achieving goals.
Effective communicator: Excellent written and verbal communication skills, with the ability to multitask, organize, and prioritize work.
Preferred Qualifications:
Previous experience in sales, customer service, or other related fields, especially in the healthcare/pharmacy industry.
Familiarity with CRM platforms.
Bachelor's or Associate's degree preferred with at least 1 year of experience in similar roles.
About Us:
Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest growing companies in America, LSPedia stands as a beacon of innovation and excellence.
Our cutting edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Walmart, Rite Aid, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.
At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future.
Auto-ApplyInside Sales Representative
Inbound sale representative job in Farmington Hills, MI
Are you a natural closer with a passion for helping people make confident decisions? Thornton & Grooms is looking for a Inside Sales Representative to turn leads into wins. If you thrive on building relationships, overcoming objections, and creating solutions that customers trust, this is your chance to join a company where your drive directly impacts success.
Why Join Thornton and Grooms
Thornton & Grooms isn't just a workplace-it's a thriving community where your growth and success matter. We foster a culture built on continuous learning, integrity, and true collaboration, where our core values aren't just written on the wall but lived out every day. We know that balance fuels both well-being and performance, which is why we offer comprehensive benefits and no on-call demands for our field professionals. At Thornton & Grooms, our people don't just work-they excel, grow, and thrive.
Thornton & Grooms. Trusted & Guaranteed since 1937.
What Does It Take?
The passion and drive for sales and the proven success in a previous role
Ability to overcome objectives and show value added by using Thornton & Grooms
Experience providing options and closing sales over the phone
Ability to pass prescreening requirements: Clear 9-panel drug test and background check
Benefits To Look Forward To
Excellent medical, dental, vision, and life coverage (with HSA matching options)
Paid community service and wellness days
401k match up to 4%
The Big Task
The Inside Sales Representative is responsible for recovering opportunities from our Plumbing Service, Electrical Service, and Drain Sales teams to help fill the board and reach revenue goals.
Key Sub-Tasks
At the end of the first 30 days, you will be expected to:
* Understand the T&G brand and value we provide to customers
* Follow company and CX guidelines, processes, and best practices
* Understand job capacity and the booking board
* Identify and engage with key stakeholders and vendors/partners to learn the ins and outs of the role
* Familiarize yourself with the Inside Sales Representative best practices, scripts, and cube-side feedback form
* Start conducting outbound calls, texts, etc. with customers
At the end of the first 3 months, you will be expected to:
* You're making significant ongoing progress towards all Key Performance Indicators
Ongoing tasks:
* Add Value to Unsold Work
* Conduct happy calls to ensure customer satisfaction during the original visit and refer unsatisfied customers to Customer Care as needed
* Understand the wants and/or needs of the customer and pair those with the benefits of the items provided on the estimates
* Remove confusion by answering questions related to options, cost, timing, warranty, next steps, etc.
* Offer financing options, rebates, promotions, or discounts to encourage the customer to buy now
* Close Unsold Drain Sales Leads
* Review unconverted Drain Sales estimates from the previous day to identify and prioritize opportunities
* Reach out to Drain Specialists as needed to obtain further information, discuss customer objections, and review any other insights that resulted in them not closing at the table
* Communicate with the customer via outbound calling and use SMS software to begin drip campaign messaging
* Continue pursuing leads for 6 months (or until asked to stop or told they bought elsewhere)
* Document conversations and book follow-ups
* Coordinate sold installations with the Plumbing Install Coordinator
* Convert Plumbing Service & Electrical Service Estimates
* Review the estimates from $0/$89 jobs completed from Plumbing Service and Electrical Service to identify high-value opportunities
* Work with Customer Success to know what we need to fill the install board today and the likelihood of filling it based on service jobs booked
* Communicate with the customer via outbound calling and use SMS software to begin drip campaign messaging
* Continue pursuing leads for 6 months (or until asked to stop or told they bought elsewhere)
* Document conversations and book follow-ups
* Book service work through Service Titan and coordinate with Customer Success as needed
* Save "Sold" Plumbing, Drain, and Electrical Work
* Answer inbound calls from customers who are calling to cancel sold work
* Empathetically listen to understand why they want to cancel the work and determine the best way to "save" the job
* Submit lost sales to the appropriate manager to begin refund process
* Assist with Revenue & Booking Goals
* Attend CX Huddle to review current job availability and bookings
* Utilize the high authority close procedure to negotiate with customers to fill same day / next day slots
* Outbound on Second Chance Leads and other lead sources to fill service/sales bookings
* Track daily/weekly/monthly opportunities, close rate, and sales data
* Build your knowledge of products and services offered by the Plumbing & Drain departments by attending meetings, product related trainings, and going on ride-alongs
* Collaborate closely with other teams such as marketing and sales to develop effective sales strategies
* Expand and grow your sales expertise through regular training, seminars, books, networking, etc.
Key Performance Indicators
* Uphold, support, and engage in our purpose and core values
* Add Value to Sold Work
* Call quality score 80%+
* Close Unsold Drain Sales Leads
* Sell 10% of lost sales opportunities
* Convert Plumbing Service Estimates
* Sell 10% of unsold service opportunities
* Convert Electrical Service Estimates
* Sell 10% of unsold service opportunities
* Save Sold Plumbing & Drain Work
* Recover 20% of sold work
Desired Skills & Experience
* If you have the skills needed to accomplish the objectives and tasks above, then you would be a good fit for this position.
* Applicants with 3+ years Sales and/or Customer Service experience are preferred
* Applicants must have strong listening, verbal, and written communication skills
* Must be resilient, persistent, and a self-starter
* Flexibility to work evenings and weekends
Requirements
Ability to pass prescreening requirements: Clear 9-panel drug test and background check
Core Values
Love
Team
Professionalism
Today
Mission Statement
To be ever building the professionalism, integrity, and honor of the trades.
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
The Team Member must have a full range of motion including the use of hands, feet, and fingers to handle and feel objects and must be capable of bending, reaching, and crouching.
Must have command of senses, sight, hearing, touch. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business with team members and vendors.
Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
A typical workweek is five (5) days per week, with the ability to flex to attend early morning meetings, call customers when they are available (i.e. evenings and weekends). Hours may vary from season to season. This is an onsite position with some remote work permitted.
Inside Sales Representative
Inbound sale representative job in Detroit, MI
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are seeking an Inside Sales Representative to join our team of professionals in our branch location for a Monday - Friday, day shift role, selling and supporting our customers with a large variety of cabinet-making and storage solution products. We invite you to visit us at Richelieu.com to learn more.
Why Work for Richelieu?
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about!
Key Responsibilities
As a critical and meaningful role within the Richelieu organization, the Inside Sales Representative is primarily responsible for inside sales development for a portion of our local sales region. This person will represent Richelieu products, primarily serving the cabinet-making industry.
* Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for our building materials products
* Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
* Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
* Work closely with outside sales representatives with customer orders and quotes; research pricing and availability for various items in multiple product categories
* Research product solutions for customers to solve field-project issues
* Maintain and uphold Richelieu's Five Core Values while striving to achieve and surpass our company's sales objectives
* Hours of operation are Monday to Friday, day shift only
* Position may require lifting/pushing/carrying items up to 50 pounds
What We Are Looking For
* A motivated, customer-focused individual, eager to provide top-quality customer experiences when ordering or installing Richelieu products
* Adaptive, responsive to customer and team inquiries, and an excellent communicator by phone, email, and in person
* Prior inside sales, or customer service experience is helpful, ideally at a desktop of office-based setting
* Inside telesales experience preferred in the industrial market.
* Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
* Strong problem-solving skills; able to prioritize tasks, organized, and highly comfortable with technology (uses AS400 database software daily)
* Strong sense of drive and creativity, ability to communicate persuasively and informatively with all types of customers and coworkers
* Proficiency with Microsoft Office applications; must be able to effectively use Word, Outlook , and Excel for daily responsibilities and tasks
* AS400 experience is helpful, but is not required
Compensation and Benefits
* Competitive market-based hourly rate
* Group insurance program (medical, dental, vision, life, disability, etc.)
* Employee Stock Purchase Plan with employer matching
* 401(K) with employer matching
* Paid vacation, holidays, and sick days
* Company discount program available
Inside Sales Representative
Inbound sale representative job in Detroit, MI
Job Title: Inside Sales Representative Overview: Our sign company is seeking a dynamic and ambitious Inside Sales Representative to join our team. If you're confident in your sales abilities and have a passion for delivering outstanding customer service, we want to hear from you. As an Inside Sales Representative, you'll have the opportunity to take ownership of your sales pipeline, close deals, and build long-lasting relationships with our valued clients.
Key Responsibilities:
Prospect and cultivate relationships with new clients to generate sales.
Identify customer needs and provide tailored solutions to meet their specific requirements.
Leverage your sales skills to negotiate and close deals.
Collaborate with our design and production teams to ensure customer satisfaction and timely delivery of products.
Utilize our CRM system to manage leads, track sales progress, and communicate with customers.
Attend training sessions and workshops to stay up-to-date on industry trends and sharpen your sales skills.
Qualifications:
High school diploma or equivalent, college degree preferred.
Prior experience in B2B consultative sales is preferred, but not required. We're willing to train someone who is ambitious and confident in their ability to sell.
Prior experience in a sign and graphics environment is a plus.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Self-motivated and driven to exceed sales targets.
Proficient in using CRM and other sales software.
Benefits/Perks:
Competitive Pay
Paid Vacation & Holidays
4% 401(k) Company Match
Employer Contributions to a Health Savings Account (HSA)
Employer-Paid Telehealth Access - Convenient, 24/7 virtual care for you and your family
Ongoing Training & Growth Opportunities
No Nights or Weekends - Monday-Friday schedule
We're a diverse and inclusive workplace that values teamwork and innovation. As an Inside Sales Representative, you'll be an integral part of our sales team, working collaboratively with our other departments to provide exceptional service to our customers. If you're confident in your sales abilities and excited about the opportunity to join a growing and dynamic company, we encourage you to apply today!
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyInside Sales Representative - Eastern
Inbound sale representative job in Detroit, MI
Onco360 is searching for an Inside Sales Representative - Oncology. This is a fully remote position. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. Base Salary range $55k-$70k annually; plus Commission Summary: Using a balance of account management and direct telephone outreach, the primary responsibility of the Inside Sales position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services. This position acts as a single point of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored outside sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff within both hospital and community oncology settings.
This position will be home based with minimal travel as required to execute the following: Regional Director Major Responsibilities: • Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals • Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads • Responsible for identifying, ranking, prospecting, and developing key oncology practice and hospital-based business relationships within targeted regional territory • Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience • Supports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, etc.) designed to ensure territory meets performance requirements • Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists • Documents and meticulously makes notations in each patient's profile and/or CRM regarding every update and aspect of a customer's/physician's care or needs • Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff. • Obtains and manages prescriber communication preferences • Nurtures and manages prescriber relationship to improve loyalty, and retention. • Utilizes SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process. • Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication. • Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable. • Works collaboratively with sales to achieve monthly, quarterly, and annual sales goals
Regional Director Qualifications:
• 2 years' retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply. • 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred • Oncology sales experience desired but not required • Exceptional probing and consultative communication skills • Familiar with oncology providers, drugs, clinic, and hospital communities • Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits • Self-motivated and results driven • Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills • Proficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRM • Must be a team player willing to accept and promote organizational goals and function with minimal supervision. • Ability to respond to common inquiries or complaints from customers, employees, or senior management. • Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions. • Maintain HIPAA patient confidentiality.
Inside Sales Representative
Inbound sale representative job in Highland Park, MI
Holbrook Auto Parts has been serving the Detroit area for over 75 years as an ASE Certified service and parts shop. With multiple locations, we pride ourselves in offering high-quality, tested used automotive parts and unbeatable service
Role Description
The Inside Sales Representative is tasked with engaging with assisting current and prospective customers with sales of product and/or services, pricing or part questions, or order and shipping information. Familiarity with the automotive parts sector, along with exceptional organizational and communication abilities, is also essential for this role.
Responsibilities:
Drive revenue growth through proactive promotion of both new and established products.
Proactively reach out to current clientele to evaluate inventory needs and initiate sales discussions.
Guide customers through product and service offerings, addressing inquiries on parts, pricing, and services.
Identify and nurture relationships with potential clients to foster new business opportunities.
Deliver consistent customer and technical support to maintain satisfaction among existing accounts.
Efficiently handle order processing tasks, including order entry, accuracy checks, and shipping details.
Identify and capitalize on opportunities for upselling and negotiation of pricing.
Communicate vital information to customers, including unit prices, shipping schedules, and any relevant delays.
Offer advice on part substitutions or modifications when requested items are unavailable.
Assumes other duties as assigned.
Qualifications:
High School graduate or equivalent
1-2 years of prior Call Center sales or customer service relations required
Prior automotive experience and knowledge of automotive parts
Must be able to work in cooperation with others
Must be attentive to detail and ensure accuracy in work assignments
Must be able to communicate effectively with others and be a team-player
Must possess the ability to deal tactfully with customers
Must be organized, motivated, and a self-starter
Ability to use a variety of office equipment including 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software
Must be able to work under pressure comfortably
Call Center and Cash handling experience
Work Schedule:
Must be able to work a flexible schedule which may include an assortment of days, evenings and/or weekends (as needed) to provide quality service to our clients and ability to successfully grow the business.
Inside Sales Representative
Inbound sale representative job in Southfield, MI
We're searching for an enthusiastic inside sales representative to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people.
If you're looking to jump-start your career in sales, please apply today!
Temporary Retail Sales Support
Inbound sale representative job in Adrian, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0694-Adrian Mall-maurices-Adrian, MI 49221.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 0694-Adrian Mall-maurices-Adrian, MI 49221
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyInside Sales Representative - Fire Protection
Inbound sale representative job in Novi, MI
Job Description
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100+ employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, ****************************** to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
Call on select vertical markets to find sales opportunities.
Call on very past due inspections and lost accounts to recover their business.
Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
This is an hourly position based on experience. Pay is negotiable.
Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
Bachelor's degree in marketing or business-related field preferred
Minimum of 1 years of inside sales experience in a commercial service industry preferred.
Telephone sales experience.
Relentless follow up ability.
Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
Strong interpersonal and communication skills.
Strong organizational and time management skills
Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#FireSystemsOfMichigan #Novi #Detroit #InsideSales #Michigan #MichiganJobs
Temporary Retail Sales Support
Inbound sale representative job in Jackson, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1363-Westwood Mall-maurices-Jackson, MI 49202.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 1363-Westwood Mall-maurices-Jackson, MI 49202
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-Apply