Inbound sale representative jobs in Pittsburgh, PA - 243 jobs

Responsible for supporting the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Applies knowledge of company products/services to efficiently process customer information, and respond to inquiries and complaints in a diplomatic manner. • Builds and maintains quality relations with assigned customers. • Contacts customers via telephone or correspondence as frequently as necessary to meet goals. • Maintains updated, organized files on all assigned customers. • Completes and submits required documentation. • Contacts customers to obtain missing information or data to ensure an accurate customer database. • Traces and expedites late orders to ensure customer satisfaction. • Trains new Customer Service Representatives as requested. • Performs other related duties as assigned.

Swagelok Pittsburgh, located just north of downtown Pittsburgh, is seeking a talented and high-energy Customer Service Representative to join our team and play a key role in helping our customers achieve their goals. About Us: We offer the best of both worlds-the stability of a global brand with the personal touch of a small business. As a privately owned, values-driven company, we focus on long-term success rather than quarterly numbers. You'll represent industry-leading products that power cutting-edge technology and critical infrastructure. This is a highly skilled customer service position, not a call center job. It requires excellent business acumen and a passion for learning. We'll provide in-depth training on our products, but a positive attitude is a must-have trait that sets you apart. You'll collaborate with our team to deliver outstanding service, building trust and lasting relationships with customers. We don't hand out team jerseys often! We value integrity, recognize achievements, and promote work-life balance. Our workplace is a rewarding and enjoyable environment where we hire people who genuinely enjoy working together. Beyond skills, we seek individuals who live our values-respect, continuous improvement, quality, and fun-every day. Responsibilities include delivering outstanding customer service while… Processing quote requests and purchase orders received via email, phone, or online platforms from both internal and external customers, accurately entering them into Swagelok Pittsburgh's customized SAP BusinessOne. Proactively communicating with customers to confirm order details, resolving discrepancies, and providing order status updates. Processing, scheduling, and expediting orders to meet customer needs. Placing purchase orders and coordinating deliveries with suppliers. Providing technical information to help customers identify proper component options and performing basic technical product discovery. Collaborating with internal teams, including the Warehouse, Sales, Field Engineering, and Custom Solutions, to ensure a seamless customer experience and share potential leads and opportunities. Driving continuous improvement initiatives, leading special projects, and advancing your career with training and development opportunities. Contributing to our high-performance team by demonstrating teamwork and collaboration, while pitching in with other tasks as needed to achieve collective success. Pay and Benefits: We seek the best talent and offer competitive compensation and a generous benefits package, including paid holidays and paid time off, medical, dental & vision benefits, 401(k) with matching, life insurance, and more. Salary is commensurate with experience. Work-Life Balance: At Swagelok Pittsburgh, we recognize that a balanced lifestyle contributes to overall job satisfaction and success. We offer a stable Monday-to-Friday work schedule, ensuring you can enjoy a fulfilling professional life while making the most of your personal time. Qualifications: Experience: Minimum of 3 years related work experience; industrial B2B experience preferred. Education: Associate's or Bachelor's Degree in a business-related field preferred (related work experience considered). Skills: Strong problem-solving, analytical skills, and business acumen. Excellent attention to detail, multitasking, and organizational abilities. Superior communication (verbal, written, listening) and interpersonal skills. Confident and helpful when working with customer and internal teams, while taking a proactive approach to problem resolution and continuous improvement. Strong ability and desire to learn about our products and services, with a commitment to continuously improving technical knowledge to better serve our customers. Fosters teamwork, collaboration, and a high-performance culture in a dynamic, open environment while balancing both team and individual responsibilities. Technical Proficiency: Proficient with Microsoft Office; experience with SAP is a plus. Work Environment: Ability to work fulltime, in office, Monday-Friday. Pre-Employment Requirements: Must consent to a background investigation and pre-employment drug screening. Employment is conditional upon successful completion of these requirements. Physical Requirements: The position is primarily in an office environment. While performing job duties, the employee is regularly required to communicate verbally and listen. The role requires standing, walking, and sitting, and occasional lifting of equipment up to 20 pounds. The noise level in the work environment is generally moderate. Company Overview Swagelok Company is a privately owned, $2 billion company that develops and manufactures specialized fluid handling products used in a variety of industries. Swagelok Company is an American success story that has been the global leader in its field for over 70 years. Swagelok Pittsburgh | Tri-State Area is the independently owned, authorized sales and service center for Swagelok products and services. We service Central and Western Pennsylvania as well as neighboring counties in Ohio, West Virginia, and Maryland.

Job Description Like working hard, having the time pass quickly, and feeling a sense of accomplishment? Come join our dynamic team, named a Best Practices Agency by IA&B for the 4th year in a row! Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Personal Account Representative will be responsible for providing exceptional service, educating our clients on coverage, and identifying revenue growth opportunities. Insurance industry or agency experience and knowledge is not required but would be beneficial. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Dental Insurance Vision Insurance Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Maintain a retention (premium and PIF) rate of 93% on the existing book of business Complete 100% of the proactive renewal reviews assigned to you by reaching out to clients within the week they are assigned and completing the necessary follow ups. This improves the client relationship, generates opportunity and reduces remarketing to better support retention efforts. Treat each client interaction as an opportunity to add value by educating the client on coverage options Work efficiently and effectively with clients on their policies Educate the clients on the benefits of having Howard Hanna Insurance as their independent agent and actively demonstrate the value of the independent agent Follow agency cancellation and remarketing guidelines Complete additional retention related focus projects when assigned Generate additional revenue on the book of business Review accounts when clients call in and work to improve coverage both through endorsements and coverage increases (Up sell) Identify account rounding opportunities and proactively pursue them (Cross sell) i. Identify coverages/policies that clients have outside of our agency ii. Generate demand for coverage the client may not know is available (i.e. boat, umbrella, etc.) Maintain a turnaround time of 24 hours on additional LOB requests, maximum 48 hours Set proper expectations with the client on when they will receive the quote. Daily update to the client is required if quote is not able to be delivered when promised. Bind coverage/issue new policies with a minimum goal of 2 new lines of business added per week to contribute to team efforts by accomplishing related results. Provide outstanding service on claims, billing questions and endorsements Work to manage clients expectations and complete the necessary follow ups to strengthen client relationships Call return times- no voicemail is our goal. All calls to be returned within the hour when possible and must be returned the same business day. Follow inbox expectations for requests being sent to ************************* Resolve product/service issues by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expedite correction or adjustment; follow up to to ensure resolution Use every opportunity to confirm and update client contact information Service Personal Lines accounts in a manner so as to eliminate gaps in coverage, thus reducing E&O exposures Document the AMS management system h. Follow agency service standards on follow up and follow through Positive attitude and efficient work ethic Work to increase and improve efficiency on a daily basis. This includes always finding ways to streamline processes, using technology tools to the fullest and limiting general distractions Possess and maintain a positive mental attitude, including positive working relationships with clients and agency personnel Other responsibilities as directed by your manager Requirements Principals Address difficult issues professionally and quickly Listen to learn and strengthen the agency Be relentlessly positive with the team Outlast the suck of adopting change Be driven to achieve the agencys goals Follow-Through Lives up to verbal and written agreements, demonstrating reliability and accountability, regardless of personal costs. Adaptability Quickly and proficiently absorbs new information, demonstrating intelligence and adaptability in learning and applying new skills or knowledge. Communication Communicates clearly and persuasively, both verbally and in writing, ensuring articulation without verbosity, and effectively convincing others when necessary. Teamwork Promotes a collaborative environment by reaching out to peers and cooperating with supervisors, fostering strong team relationships and collective success. Proactive Acts independently with initiative, bringing new ideas and solutions to the forefront, driving positive change and innovation within the company. Organization Effectively plans, organizes, and schedules tasks, focusing on key priorities to enhance productivity. Work Ethic Demonstrates exceptional productivity with minimal wasted effort, characterized by a dedication to working hard and efficiently. A proven track record of going beyond standard expectations, including the willingness to put in long hours when necessary to achieve outstanding results. Excellence Sets and expects high standards for personal and team performance, striving for excellence and quality in all endeavors. Upholds the highest ethical standards, earns trust through actions, and maintains confidence by doing what is right, not just what is easy. Receptive Maintains openness to feedback and criticism, soliciting input actively and responding calmly to enhance personal and team performance. * Please note candidates will be emailed an assessment upon applying. To be considered, candidates must complete the assessment and we will follow up upon reviewing * HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

Titan Management Acquisitions is a promotional marketing firm in the Morgantown, WV area. Our experience on the ground means we're a powerful asset for business campaigns and publicity efforts. Like a fine suit, every service offered to our clients are finely tailored based on specific products and targets . Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams' growth through a rewarding and progressive environment. Job Description Titan Management Acquisitions' goal is to provide client acquisition services for a wide range of satellite and communications clients. Our clients have a huge presence in some of the world's largest retailers. We are expanding into the Monroeville, PA market in September 2016, and are looking for qualified candidates to assist our growing firm! This position offers candidates fully paid training, a wide range of career growth possibilities, a competitive pay structure, travel incentives and performance bonuses! The best part? You'll be working with some of the largest brand names nationwide! What you'll do as a Retail Sales Representative: Consult with retail customers to identify and sell a variety of products and services new to the marketplace that meet their wants/needs Develop exceptional customer relationship management (CRM). Listen and understand client needs and provide advice on how they can be met by products and services offered Generate revenue and sales to meet sales targets Provide customers with a positive sales and service experience Meet sales quotas and service objectives in a fast paced retail environment Product performances, demonstrations and sales will be a requirement in this role Qualifications As a Retail Sales Representative you must: Be adaptable to a variety of people Be comfortable with face to face consumer interaction Possess a post-secondary education or equivalent experience in sales, marketing, retail or a related field Travel to on-site retail events as it will be a requirement in this role Think you have what it takes to be our next Retail Sales Representative? Apply now! The selected candidate for this role will be working inside major retail locations across the local area on behalf of a local retail & promotional based marketing firm to promote, sell and represent their client's products/brands. You will not be considered an employee of the retailer in which location you are stationed. Additional Information Check us out at ********************************** Like us on Facebook Connect with us on LinkedIn Follow us on Twitter

Mindlance Inc. is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description I am currently hiring Multiple Benefits Customer Service Representative-TAS Service Center for Willis Towers Watson with April 18th start date, this would last for 3+ months or even longer @ Pittsburgh, PA. So I would like to know if you are still working? I would like to set a time to discuss to ensure if you are actively seeking jobs and this would be of your interest. I can be reached @ ************. Awaiting quick call/email your side Please ignore if not interested. Test need to be taken: Office Grammar and Spelling Assessment, Customer Service, Typing and Microsoft 7 THE DETAILS OF THE POSITION ARE: Job Title: Benefits Customer Service Representative-TAS Service Center Duration: 3+ months Location: One PPG Place Suite 600 Pittsburgh Pennsylvania USA 15222 The Company: Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. The Business Our Technology and Administration Solutions business provides benefits administration and outsourcing solutions to many of the world's leading organizations. Our Purpose is to help our clients' employees realize the full potential of their benefits; helping them be happier, healthier and more secure. Our Mission is to deliver the highest quality work in the industry, providing an engaging and fulfilling environment for our colleagues, while managing significant and profitable growth. _____________________________________________________________________________________ Position Overview: Provide customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues. Responsibilities: • Provide a high level of customer service support when handling customers questions/complaints in respect to defined benefit pension and/or health and welfare plans • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments) • Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements • Proficiently translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon. • Read and understand client's plan documents, amendments or online knowledgebase tools, etc. Collect relevant information, determine immediate requests/questions and also anticipate the future needs of the member • Maintain diplomacy and tact while dealing with upset or escalated callers • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information • Maintain and document complete and accurate call and case notes • Respond professionally to customer inquiries/complaints received via phone, email or other communication channels • Demonstrate ability to maintain a high level of customer service in a changeable work environment • Participate in team meetings and training • Possess a cooperative and positive attitude towards customers, internal contacts and team members • Perform other duties as assigned Qualifications Qualifications: • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills • Ability to quickly assess current state issues and formulate a response/resolution using analytical and problem solving skills • High level attention to detail • Strong computer skills with the ability to navigate multiple software applications • Working knowledge of health and welfare and/or defined benefit pension plans a plus • Minimum 1-2 years' experience in a customer service setting, at least 2-3 years is preferred • Proficiency in the use of Microsoft Office programs (specifically Outlook, Excel and Word) • Ability to type 35-40 WPM • Ability to work in a team environment • Ability to work in a multi-tasked environment and prioritize and organize work • Ability to understand and follow oral and written instructions • Ability to work a flexible work schedule (30 - 40 hours/week with some overtime requested; variety of schedule start and end times) • Must have excellent attendance and be punctual to work • Fluent in Spanish a plus • Bachelor's degree preferred Additional Information To discuss on this opportunity feel free to reach Afaque Ahmed Call on ************ or email your resume to ************************

CHC Solutions, Inc. is currently seeking an experienced Patient Retention Customer Service Specialist to join our team in our Pittsburgh, PA (Robinson Township) office. Who we are: CHC Solutions, Inc. is a family of companies providing comprehensive medical equipment and supplies and patient-focused service. Our goal is to improve the patient experience and support individuals across the continuum of care. Family brands include Continuum, Burmans Medical Supplies, bio CARE and HealthSource. CHC Solutions provides options for wound care, urology and enteral/nutritional supplies as well as incontinence, orthopedics and ostomy products. In the Patient Retention Customer Service Specialist role, you will do the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes scheduled and any recurring business orders for urological and ostomy product lines associated with CHC Answers inbound phone calls from patients, referrals and customers Communicates with customers via all avenues (live chat, phone, fax, email, etc.) Assists the Authorization Team in regard to obtaining authorizations for patients Verifies insurance eligibility - documenting insurance eligibility information in the patient's account. Assures that necessary clinical documentation including physician medical records justifies the medical need for the product being provided. Communicates with patients and referrals throughout the order process to ensure that they understand processing timelines, order delays, and financial responsibility. Notes ALL correspondence with the patient/family, doctor's office or insurance company in the patient's account utilizing the appropriate standard note format. Complies with all applicable CHC Solutions policies, procedures and protocols. Complies with all current government regulations and professional standards respecting patient care. Maintains a positive, empathetic and professional attitude toward customers at all times. Acknowledges and resolves customer complaints in a timely and professional manner. Provides product education as requested by the patient. Participates in educational training on an ongoing basis to maintain knowledge and competency in the products dispensed by the company. Reports any Incidents or Complaints to the immediate supervisor and completes the appropriate paperwork to document the occurrence. Performs any other duties as assigned by leadership. Qualifications QUALIFICATIONS: Experience in a health care environment Excellent typing skills and computer literacy skills Excellent verbal and written communication Proven time management, organizational skills, multi-tasking, prioritization and follow-up skills in a rapidly changing environment Ability to work in a fast-paced environment Ability to work independently, while being a productive member of the team What we offer: CHC Solutions, Inc. values its employees and offers an exceptional benefits package. When submitting your resume, please include your salary requirement.

FASTSIGNS #291801 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: * Be the initial contact with current as well as prospective customers in our FASTSIGNS Center * Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders * Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center * Work with customers in numerous ways such as email, telephone, in-person and at their place of business * Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to learn and has the ability to build relationships * Great listening and organization skills * Ability to sit for long periods (4 hours or more) * Ability to view a computer screen for long periods (4 hours or more) * Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

As an Inside Sales Representative, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. **Responsibilities:** + Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. + Increases orders by suggesting related items, explaining features, and checks customer's buying history. + Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. + Identifies ways for continuous improvement of processes. + Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. + Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. + Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. + Reports industry trends, competitive pricing and customer feedback to management. **Qualifications:** + High School Degree or Equivalent required; Bachelors' degree preferred + Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) + Familiar with Microsoft Office, and ability to perform basic computer skills + Ability to perform multiple tasks simultaneously + Working in team environment + Communicate clearly, both verbally and in written form + Attention to detail + Ability to prospect and market concepts to existing and potentially new accounts + Take action and solve a range of problems that may be difficult but are not typically complex + Identify and define problems and possible solutions independently; chooses among existing solutions + Ability to work independently with general supervision + Ability to travel 0% - 25% \#LI-HD1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

This position requires working in a cross-functional environment between various internal departments (including but not limited to Product Management, Engineering, Marketing, Codes and Standards, Quality, Procurement, Tech and Finance) and has the responsibility to align functional resources to achieve targeted strategies, objectives, and financial results. Key Responsibilities Develop and Strengthen Customer/Distributor Relationships Build and maintain strong partnerships with distribution accounts to drive revenue growth and ensure long-term collaboration. Gather and analyze customer feedback to identify trends and implement programs that enhance satisfaction and loyalty. Execute daily customer contact goals as defined by the Inside Sales Manager, maintaining proactive communication and relationship-building Achieve Sales Targets Meet or exceed quarterly sales goals in partnership with the Outside Sales Representatives, contributing to overall company objectives Product Expertise and Communication Clearly articulate the features, benefits, and value propositions of BEA products to distribution partners, ensuring understanding and engagement. Performance Reporting Provide timely and accurate reports on account growth, sales performance, customer experience metrics, and progress on quarterly initiatives. Project Management Lead and manage key segment priorities and initiatives, ensuring timely completion and alignment with strategic objectives. CRM and Documentation Utilize internal tools and CRM systems to accurately document customer interactions, sales activities, and account updates for visibility and reporting. Competencies: Sales and Negotiation Skills Demonstrates proficiency in consultative selling techniques, objection handling, and closing strategies to achieve revenue targets. Builds trust and credibility with customers through solution-oriented conversations. Lead Qualification and Prospecting Identifies and prioritizes high-value opportunities through proactive outreach and effective qualification methods. Maintains a healthy pipeline by consistently engaging new prospects and nurturing existing accounts. Product and Industry Expertise Quickly learns and applies in-depth knowledge of BEA products, services, and industry trends. Communicates product features and benefits clearly to distributors and customers to drive adoption and loyalty. Customer Focus and Relationship Management Maintains a customer-first mindset, ensuring positive experiences and long-term partnerships. Responds promptly to inquiries and resolves issues to strengthen customer satisfaction and retention Communication and Collaboration Delivers clear, professional verbal and written communication tailored to internal teams and external customers. Works effectively with cross-functional teams, including Outside Sales, Technical, Marketing, Sales Support Specialist and Operations, to achieve shared goals. Operational Excellence and Technical Proficiency Effectively manages multiple priorities and deadlines Maintains accuracy in quotes, order processing, and reporting to ensure reliable forecasting and customer trust. Confidently leverages CRM platforms, Microsoft Office Suite, and other business tools to organize tasks and generate actionable insights. Analytical Thinking & Problem Solving Analyzes customer challenges and market trends to recommend effective solutions that drive business growth. Applies data-driven insights to improve sales strategies, enhance customer experience, and support decision-making. Requirements Degree(s) or certification(s): Minimum: High school diploma or equivalent Preferred: Associate degree or bachelor's degree in business administration, Marketing, or a related field. Re-certification requirements: N/A Professional experience required (min.): Minimum of 3 years' selling experience. Technical selling experience preferred but not required. Technical Competencies Workflow Coordination - Ability to manage schedules, prioritize tasks, and ensure timely follow-up on customer inquiries and requests. Documentation - Ability to accurately prepare quotes and maintain compliance with company standards. Sales Enablement and Productivity Tools - Ability to effectively utilize internal tools to drive sales and an exceptional customer experience Product Knowledge & Technical Understanding - Ability to grasp technical products and provide solutions for customer pedestrian and access control applications IT skills CRM, Microsoft Excel/Outlook/Teams, Zoom Language skills French: N/A English: Yes Interpersonal skills Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments Strong leadership and coaching ability to motivate and develop a full technical support team. Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization #BEAAMERICA

Surgical Product Solutions (SPS) is a leader in providing cost-saving solutions for healthcare facilities across the United States who choose to save money without sacrificing quality of care. We accomplish this by providing hospitals and surgery centers two ways to save on their high-volume surgical disposables. We help our customers recover significant budget costs by purchasing their un-used, in-date surgical surplus while at the same time, providing them additional cost savings and flexibility when purchasing the same high-volume products that they are currently utilizing. Job Description The Inside Sales Representative is responsible for lead generation deriving from cold calls and other strategies (hospitals, clinics, private practices, etc.) to obtain prospects that supports the ability to establish new accounts, as well as for making outbound calls to proactively retain and expand businessrelationships. Also responsible for inbound calls, Sales order processing / Purchase Offer creation, and follow-up to ensure customer retention and to identify potential new business that may lead to targeted profitable growth in support of SPS's business objectives. Responsibilities On a daily basis, initiate outgoing calls to prospective clients via telephone in a professional manner to establish qualified customers to acquire new business. Utilize a consultative sales approach to determine needs, make plan presentations, handle challenges and close the sale over the phone. Update Salesforce (current CRM) with current data as appropriate, including but not limited to inputting cancelled/lost account information. Establish and develop customer relationships based on understanding needs and provide best value solutions. Cultivate customer relationships built upon trust and service level. Maintain a strong pipeline of qualified, prospective clients. Meet and exceed established new sales and retention targets. Complete contractual re-signs / RECONS for existing customers to extend terms of service and increase customer profitability where appropriate. Respond to all customer requests, following standard operating procedures and escalation policy as appropriate. Meet regularly with Sales Manager to review customer retention and relationship activities, sales progress versus goals, status of key customer relationship and market trends to help establish best practices and process improvements across organization. Provide supportive functions to direct manager including but not limited to administrative processing and customer service. Identifies and communicates product/service improvements based on customer feedback/experience. Attend sales meetings and/or training and maintain open communications with sales team members to maintain current understanding of all Company products and services; participate in learning and training opportunities when appropriate to continuously build customer services and sales knowledge, skills and abilities. May be required to build relationships and increase company visibility through participation in company-sponsored activities, trade shows, chamber of commerce events and other similar activities. Perform other job-related duties, as required. Qualifications Bachelor's degree from an accredited university or college in Business, Science or another related field or equivalent experience. One-year work experience preferred: documented sales success or equivalent experience. Knowledge of medical supplies/device business and healthcare environment a plus. Driven sales performer with demonstrated ability to meet/exceed quotas. Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas. Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook. Excellent interpersonal communication, presentation and proven organizational skills are required. Comfortable conducting phone work. Proficiency usage of Microsoft Office including Outlook, Word, Excel Some knowledge of a CRM is helpful. Additional Information Surgical Product Solutions is Equal Opportunity Employer committed to a diverse workforce.

The LPG Territory Account Representative manages a geographic region and is responsible for maintaining and growing business through inside sales, outbound telephone prospecting. This will be accomplished by establishing strong business relationships with our current and future client base along with all Thermo Fisher Scientific's channel partners. Purview includes the entire LPG product portfolio (consumables, chemicals and equipment). Responsibilities: · Develop new sales opportunities through inbound lead follow-up and outbound networking. · Maintain and expand your database of prospects within your assigned territory. · Research accounts, uses historical data and trends to find new business opportunities. · Identify key players and generate interest. · Develops territory business plan and frequently update according to business and market changes. · Understand customer needs and requirements. · Close sales and achieve quotas. · Communicates the value of doing business with Thermo Fisher Scientific. · Collaborate with channel partners and create solutions for customer. · Identify competitive positions and tactics within accounts; develop strategies to address. · Present benefits and solutions to customers in a way that addresses their needs; use selling techniques to advance the sales cycle; leverages points of agreement to gain buy-in and commitment for moving forward. · Prioritize daily actives effectively with good time management skills. · Accept and adapt to change quickly while remaining effective and efficient. · Fully understand the product workflow pertaining to the needs of the current customer base. · Effectively leverage the tools and resources available to assist in the sales process such as SFDC opportunity entry, dashboards, forecast and analytical reports. Minimum Qualifications: · Bachelor's Degree with emphasis in the sciences. · 1-3 years' experience in industry, academia, or related field with progressively increasing responsibilities. · Demonstrated excellence in oral, written, and presentation communications skills. Preference for speaking French. · Demonstrated ability to operate independently, with initiative and good business judgment. · Strong organizational and time management skills, ability to effectively learn and utilize on-line CRM application and social media resources to grow territory. · Demonstrated success in developing/prospecting new business. · Proficiency in PC software (Word, Excel, PowerPoint) and i-Pad familiarity.

←Back to all jobs at All American Home Care LLC Inside Sales Representative All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status The Inside Sales Representative serves as the first point of contact for potential clients, families, and referral partners. This role is responsible for qualifying leads,guiding families through our services and how we can support their loved ones, confirming client eligibility and insurance, and coordinating all necessary steps to ensure a smooth onboarding process. As an inside sales rep you work closely with Service Coordinators, Admissions, Recruiting, and the Coordination team to move each client from inquiry to active care. You are not just “selling care” but you are managing a fast-moving pipeline where empathy, speed, and strategic communication are everything. Key Responsibilities Conduct structured intake calls to collect clients information, including care needs, caregiver preference, and referral source. Verify insurance coverage (e.g., Keystone, UPMC, Medicare, Medicaid) to determine service eligibility. Explain the benefits of our services and walk families through the home care process with empathy and urgency. Assess client fit for agency services based on coverage, care requirements, and agency guidelines. Maintain daily call activity to follow up with interested clients and move them to 'Start of Care' Handle a high volume of daily inbound and outbound calls (100+ per day). Accurately enter intake data into CRM (ZOHO) systems. Assign lead statuses and provide clear follow-up notes. Maintain communication with Service Coordinators and referral sources. Confirm all onboarding steps are completed prior to activation. Attend weekly pipeline meetings and communicate case progress clearly. Bilingual (English/Spanish) is highly preferred. What You Need to Succeed: Associate/Bachelor degree in Business, Marketing or a preferred field. 2+ years of experience in sales, or intake (healthcare or insurance preferred). Knowledge of Medicaid/Medicare, MCOs, and home care authorizations is a huge plus. Strong phone communication skills, persistence, and ability to 'close' with care. Experience using CRM systems (Zoho preferred). Ability to handle objections and explain complex info in a calm, professional manner. Joining our team means becoming part of a company that values your contributions, supports your growth, and empowers you to make a meaningful impact every day. All American Home Care is an Equal Opportunity/Affirmative Action employer. We welcome individuals from diverse backgrounds and perspectives. We firmly believe that an inclusive and respectful environment enriches the community and the client and employment experience of its members. We prohibit discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our careers page to see more job opportunities.

ABOUT YOU You have a proven track record of exceeding your sales quotas and smashing KPIs in a "hunter" outside sales role. You are excited at the prospect of growing existing accounts and building new business relationships. You will be vital to the success and growth of Trinity Power. It will be through your commitment to success and desire to win that you will help us achieve our goal to be the “go-to" rental power equipment and temporary solutions experts in North America. Your strong technical knowledge, salesmanship, and ability to balance competing priorities will help you deliver an exceptional customer experience and always develop the right temporary power and equipment solutions for our customers. You enjoy being on the road, meeting face-to-face with our customers and vendors. Your drive to deliver the right solutions will empower you with the credibility to build and maintain strong client and vendor relationships and increase customer loyalty. KEY ACCOUNTABILITIES Continually strive to better our competitive advantage of delivering high quality rental and sale products by providing rapid response, high touch and high care service Hunt for new opportunities as well as grow our existing customer base with qualified customers, actively participating and undertaking effective sales efforts at trade shows and events Collaborate with our team of highly technical Inside Sales Representatives to design and win projects Provide detailed and timely project requirements and related required rental terms and conditions so that project managers and inside sales and coordinators can develop accurate quotations to provide the right solution to customers Ensure pricing structure for equipment and services is accurate and reflects company policies on rates structures in place Maintain lasting and trusting relationships with suppliers, customer and contractors EXPERIENCE & QUALIFICATIONS: Genuine interest in exceeding sales quotas and smashing KPIs in a "hunter" sales role Knowledge & experience with high (above 750Volts) and low voltage transformation, distribution, protection, automatic starting equipment, generators, and power line systems and their related testing and installation methods is an asset Experience with ERP (SAP) & CRM (Salesforce) software is an asset Intermediate skills in Microsoft suite: Outlook, Word, Excel Excellent written and verbal communication skills Able to work a flexible schedule, including working beyond regular hours Must possess and maintain a Driver's License, valid in BC Certified Electrical Journeyman considered an asset WHAT'S IN IT FOR YOU? We're a company of high fives and hugs. We work hard and we love to celebrate our wins. Family comes first, which a value we live by to our core. Generous, industry-leading compensation plan Comprehensive health, medical, dental, and wellness benefits plan 3 weeks of paid vacation Quarterly company-paid team events organized by our 'Good Times Crew' Annual company retreat - you always get a plus one Opportunities to advance within our dynamic, growing company! Company vehicle + gas card

Job Description About the Role: As an Inside Sales Representative, you will be responsible for generating sales opportunities and providing exceptional customer service to homeowners. Your excellent communication skills, persuasive abilities, and product knowledge will be vital in converting leads into satisfied customers. Working closely with the sales team, you will play a pivotal role in achieving and exceeding sales targets. Why You'll Want to Work Here: Core values that we live every day - not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics Performance pay directly tied to results - You deliver for us, we deliver for you Benefits you will use - Full medical, dental, and vision packages including fully employer paid options Secure your financial future - 401(k) with company match We invest in your future - ongoing training that directly results into bigger career opportunities combined with continuous education stipends Speed and scale - Work with a company that operates at the speed of a start up with the investment backing of an institutional investor Key Responsibilities: Respond promptly and professionally to inbound customer inquiries via phone, email, and online channels. Engage with homeowners, understanding their service needs, and recommending suitable HVAC, plumbing, or electrical solutions. Develop and maintain a deep understanding of our products, services, and pricing structures to confidently address customer queries. Build rapport and establish trust with customers by delivering exceptional customer service and addressing their concerns. Proactively make outbound calls to follow up on leads, answer questions, and convert prospects into customers. Collaborate closely with the sales team to coordinate customer appointments and ensure a smooth sales process. Provide accurate and detailed information about products, services, promotions, and pricing to customers. Maintain customer records, update the CRM system, and track sales activities to ensure accurate reporting. Achieve and exceed sales targets and quotas, contributing to the overall success of the sales team. Continuously learn and stay up to date on industry trends, product knowledge, and sales techniques through training and professional development opportunities. Collaborate with the marketing team to support sales campaigns, promotions, and lead generation initiatives. Work with the service and installation teams to ensure seamless customer experiences and satisfaction. Contribute to the continuous improvement of sales processes and customer service initiatives. Qualifications: Proven experience in inside sales, preferably within the residential service industry. Excellent communication skills, both verbal and written, with the ability to effectively engage with customers. Strong customer service orientation, with a passion for delivering exceptional customer experiences. Persuasive and influential with the ability to handle objections and close sales. Detail-oriented with strong organizational and multitasking skills. Ability to work independently, manage time effectively, and prioritize tasks. Proficiency in using CRM software and other sales tools. Technical knowledge of HVAC, plumbing, or electrical systems is a plus. Goal-oriented mindset with a drive to achieve and exceed sales targets. Positive attitude and a willingness to learn and adapt in a fast-paced environment. Interpersonal Qualifications: Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships. Exceptional problem-solving and conflict resolution abilities to improve things both big and small. Highly organized, ability to act quickly while still having attention to detail. Hold yourself to a higher standard and exhibit a high level of integrity. About Us: At McVay Plumbing, Heating & Cooling we hire the best of the best! Each and every McVay team member is committed to providing our customers with the highest level of expert service in a friendly and professional manner. We are incredibly proud of our team members and want you to know that it is our goal to provide 5-star service to every customer, every day. McVay Plumbing is an equal opportunity employer. We consider all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Inside Sales Representative About the role: The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Laird Plastics will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers. What you'll do: • Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service • Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction • Provide information regarding our products and services to inquiring customers • Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs • Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency • Work in concert with the outside sales force to proactively increase market share • Assist with inventory management based on customer needs • Perform other duties as assigned We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do! What you'll need: • Strong business writing and verbal communication skills • Positive and enthusiastic attitude with an eagerness to learn and grow • Ability to work in an active, team-selling environment where priorities are continually changing • Exceptional interpersonal and negotiation skills • Excellent computer skills • High level of honesty and integrity • High School Diploma or GED required • (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience • (Preferred) Plastics/industrial distribution experience • (Preferred) 1 year or more of commercial experience How does Laird Plastics support you? About the Company: Laird Plastics provides comprehensive supply chain coordination to the industry's leading manufacturers, distributing plastic sheets, rods, and films through our 50+ locations. We proudly service major industries in aerospace, signage & print graphics, transportation, manufacturing, semiconductor, marine, military & government, medical and more! Benefits: We offer a competitive base salary, Profit Sharing, dental, medical, and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave, opportunity for growth, and more.

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new business through sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + OR equivalent years' experience with Eclipse business software + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with other team members to ensure overall success + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $25 to $28 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Bonus + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Paid time off Free food & snacks Training & development Responsibilities: - Conduct outbound calls to potential customers to promote and sell our expense reduction program - Utilize warm calling techniques to engage with leads and build rapport - Present proposals and answer prospects' questions - Maintain accurate records of sales activities and customer interactions in the CRM system - Meet or exceed monthly sales targets Qualifications: - Proven experience in telemarketing or inside sales is preferable - Strong communication skills, both verbal and written - Self-motivated and target-driven with a passion for sales - Excellent negotiation and closing skills - Ability to work independently and as part of a team - Seeking an opportunity to make a significant income while learning from a fun, supportive team! About Us: We are a leading expense reduction company specializing in savings solutions for various industries. Our team is dedicated to providing innovative products that meet the needs of our customers. As an Inside Sales Representative, you will play a crucial role in driving our sales efforts and contributing to the growth of our company. If you are a motivated individual with a passion for sales and helping others, we would love to hear from you. Apply now to join our dynamic team of Inside Sales Representatives!

Job Description Job Summary: The Inside Sales Specialist plays a key role in supporting the sales team by managing customer accounts, processing orders, and ensuring excellent customer service. This position serves as a liaison between customers, the outside sales team, and internal departments to ensure a smooth sales process and positive client experience. Major Responsibilities/Activities: Essential Duties and Responsibilities: • Respond to customer inquiries via phone and email in a timely and professional manner. • Process quotes, sales orders, and return requests accurately in the system. • Maintains all quote documentation with accurate pricing and configurations • Monitor open orders and follow up with customers or internal departments as needed. • Maintains all sales demonstration tools and applications • Generate and distribute regular sales reports Knowledge, Skills and Abilities: • Basic understanding of Hörmann technology. • Ability to recommend product solutions to customer needs • Proficient in Microsoft Office Suite (Excel, Word, Outlook) & Nitro; experience with Salesforce and SAP a plus • Excellent oral/written communication skills • Strong attention to detail and organizational skills • Well-developed presentation skills • Excellent customer relations skills • Ability to work collaboratively in fast-paced, team-oriented environment Who we are Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. Additional Comments Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay. Hörmann is a drug-free workplace. All offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. **Responsibilities:** + Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. + Increases orders by suggesting related items, explaining features, and checks customer's buying history. + Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. + Identifies ways for continuous improvement of processes. + Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. + Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. + Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. + Reports industry trends, competitive pricing and customer feedback to management. **Qualifications:** + High School Degree or Equivalent required; Bachelors' degree preferred + Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) + Familiar with Microsoft Office, and ability to perform basic computer skills + Ability to perform multiple tasks simultaneously + Working in team environment + Communicate clearly, both verbally and in written form + Attention to detail + Ability to prospect and market concepts to existing and potentially new accounts + Take action and solve a range of problems that may be difficult but are not typically complex + Identify and define problems and possible solutions independently; chooses among existing solutions + Ability to work independently with general supervision + Ability to travel 0% - 25% \#LI-SC2 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._