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Internal sales representative vs national account representative

The differences between internal sales representatives and national account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an internal sales representative and a national account representative. Additionally, an internal sales representative has an average salary of $44,872, which is higher than the $44,826 average annual salary of a national account representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for a national account representative are national accounts, customer service, and product knowledge.

Internal sales representative vs national account representative overview

Internal Sales RepresentativeNational Account Representative
Yearly salary$44,872$44,826
Hourly rate$21.57$21.55
Growth rate4%4%
Number of jobs234,019204,509
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 72%
Average age4747
Years of experience44

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does a national account representative do?

A national account representative plays a pivotal role in managing client relationships. These professionals manage relationships for high-value customers, especially those who invest vast amounts in the company or those who have stayed in the organization for an extended period. In general, the national account representative's primary goal is to foster trust. National account representatives identify new business opportunities and make sales calls. To qualify as a national account representative, you must possess a bachelor's degree in this field, primarily in business administration.

Internal sales representative vs national account representative salary

Internal sales representatives and national account representatives have different pay scales, as shown below.

Internal Sales RepresentativeNational Account Representative
Average salary$44,872$44,826
Salary rangeBetween $29,000 And $68,000Between $30,000 And $64,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between internal sales representative and national account representative education

There are a few differences between an internal sales representative and a national account representative in terms of educational background:

Internal Sales RepresentativeNational Account Representative
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Internal sales representative vs national account representative demographics

Here are the differences between internal sales representatives' and national account representatives' demographics:

Internal Sales RepresentativeNational Account Representative
Average age4747
Gender ratioMale, 55.0% Female, 45.0%Male, 54.5% Female, 45.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between internal sales representative and national account representative duties and responsibilities

Internal sales representative example responsibilities.

  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

National account representative example responsibilities.

  • Manage and assist a vast customer base in the market for new roofing needs after a large hail storm in Lubbock.
  • Increase revenue through upselling new specialize testing options with key clinic staff and physicians.
  • Provide sales and technical support to distributors and OEM'S in the electrical distribution industry.
  • Maintain continuous contact with customers, including OEM, distribution, system integrators and end users.
  • Maintain continuous communication with warehouse managers, third party administrators, injure employees and healthcare professionals.
  • Respond to inquiries from medical providers, hospitals and other healthcare facilities regarding eligibility and claim status.
  • Show more

Internal sales representative vs national account representative skills

Common internal sales representative skills
  • Phone Calls, 12%
  • Internal Sales, 10%
  • Product Knowledge, 9%
  • CRM, 8%
  • Sales Process, 7%
  • Insurance Products, 7%
Common national account representative skills
  • National Accounts, 17%
  • Customer Service, 15%
  • Product Knowledge, 13%
  • Account Management, 5%
  • Sales Growth, 4%
  • Trade Shows, 3%