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Key account manager vs client account manager

The differences between key account managers and client account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a key account manager and a client account manager. Additionally, a key account manager has an average salary of $102,315, which is higher than the $69,699 average annual salary of a client account manager.

The top three skills for a key account manager include account management, customer service and patients. The most important skills for a client account manager are customer service, account management, and client service.

Key account manager vs client account manager overview

Key Account ManagerClient Account Manager
Yearly salary$102,315$69,699
Hourly rate$49.19$33.51
Growth rate5%5%
Number of jobs160,992128,665
Job satisfaction--
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 73%
Average age4646
Years of experience88

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

What does a client account manager do?

A client account manager is responsible for handling project management deliverables for clients and business partners, ensuring the efficiency and accuracy of outputs, and following the clients' specifications and requirements within their budget limitations and timetables. Client account managers coordinate with clients for progress updates on their projects, as well as negotiating contracts and adjusting project goals and agreements. They also identify business opportunities by monitoring industry trends to develop new products and services that would drive revenue resources and profits to the business.

Key account manager vs client account manager salary

Key account managers and client account managers have different pay scales, as shown below.

Key Account ManagerClient Account Manager
Average salary$102,315$69,699
Salary rangeBetween $75,000 And $138,000Between $42,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMaineOregon
Best paying companyQuidelAccenture
Best paying industryPharmaceuticalProfessional

Differences between key account manager and client account manager education

There are a few differences between a key account manager and a client account manager in terms of educational background:

Key Account ManagerClient Account Manager
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Key account manager vs client account manager demographics

Here are the differences between key account managers' and client account managers' demographics:

Key Account ManagerClient Account Manager
Average age4646
Gender ratioMale, 68.1% Female, 31.9%Male, 45.6% Female, 54.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between key account manager and client account manager duties and responsibilities

Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Client account manager example responsibilities.

  • Manage vendor selections, through the RFP, negotiation, and implementation phases.
  • Manage company tax payments for an organizations annual payroll liabilities.
  • Update CRM system with details of customer conversations for tracking and trouble shooting.
  • Develop and improve processes to ensure efficient customer response, tracking and support through existing and enhance CRM system.
  • Create executive level PowerPoint presentations for clients.
  • Provide measurable performance standards with various graphs and PowerPoint visuals to communicate performance against objectives.
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Key account manager vs client account manager skills

Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%
Common client account manager skills
  • Customer Service, 13%
  • Account Management, 8%
  • Client Service, 4%
  • Client Accounts, 4%
  • PowerPoint, 4%
  • Digital Marketing, 4%

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