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Key account manager vs global account manager

The differences between key account managers and global account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a key account manager and a global account manager. Additionally, a global account manager has an average salary of $123,233, which is higher than the $102,315 average annual salary of a key account manager.

The top three skills for a key account manager include account management, customer service and patients. The most important skills for a global account manager are global account, account management, and customer satisfaction.

Key account manager vs global account manager overview

Key Account ManagerGlobal Account Manager
Yearly salary$102,315$123,233
Hourly rate$49.19$59.25
Growth rate5%5%
Number of jobs160,992173,713
Job satisfaction-5
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

What does a global account manager do?

Global Account Managers are employees who oversee the company's client accounts. They are part of the company's sales departments, and they specialize in ensuring that clients would continue their partnership or engagement with the company. They are in charge of taking care of their clients who are, at times, in different areas or regions. Global account managers look at the company's sales performance and recommend action steps to improve performance. They often take on challenging client accounts and manage the clients' relationship with the company. Global Account Managers also come up with strategies to ensure client engagement, retention, and loyalty.

Key account manager vs global account manager salary

Key account managers and global account managers have different pay scales, as shown below.

Key Account ManagerGlobal Account Manager
Average salary$102,315$123,233
Salary rangeBetween $75,000 And $138,000Between $87,000 And $174,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMaineCalifornia
Best paying companyQuidelMeta
Best paying industryPharmaceuticalTechnology

Differences between key account manager and global account manager education

There are a few differences between a key account manager and a global account manager in terms of educational background:

Key Account ManagerGlobal Account Manager
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Key account manager vs global account manager demographics

Here are the differences between key account managers' and global account managers' demographics:

Key Account ManagerGlobal Account Manager
Average age4646
Gender ratioMale, 68.1% Female, 31.9%Male, 72.6% Female, 27.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between key account manager and global account manager duties and responsibilities

Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Global account manager example responsibilities.

  • Manage complex voice / data networking, cloud solutions, and disaster recovery resolution projects.
  • Team with technical, marketing, and sales specialists to identify and capture revenue opportunities for manage IP services.
  • Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
  • Provide consolidated forecasts and opportunity updates using CRM tools to have upper management assist in the sales process when necessary.
  • Sign major agreements for large development groups to utilize Pluralsight's Saas eLearning portal.
  • Participate in the selection, implementation, and improvements to the company global CRM system.
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Key account manager vs global account manager skills

Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%
Common global account manager skills
  • Global Account, 12%
  • Account Management, 8%
  • Customer Satisfaction, 6%
  • Business Development, 6%
  • Cloud, 5%
  • Customer Service, 5%

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