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Office associate vs office technician

The differences between office associates and office technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office associate and an office technician. Additionally, an office technician has an average salary of $34,956, which is higher than the $31,276 average annual salary of an office associate.

The top three skills for an office associate include customer service, patients and data entry. The most important skills for an office technician are data entry, patients, and office equipment.

Office associate vs office technician overview

Office AssociateOffice Technician
Yearly salary$31,276$34,956
Hourly rate$15.04$16.81
Growth rate-5%-5%
Number of jobs80,21482,512
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 36%
Average age4747
Years of experience22

What does an office associate do?

Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.

What does an office technician do?

An Office Technician handles installation and repair tasks by using power tools and manual equipment safely and effectively. Besides installing, maintaining, and repairing central office equipment, an office technician also installs, tests, and labels cable lines. They deactivate, activate, and maintain office equipment. Other duties performed by office technicians include removing non-functional and unused office equipment, managing equipment stations and telecommunication rooms cabling, and maintaining inspection, repair, maintenance, and installation documents. Also, these professionals work as per environmental, safety, and health policies.

Office associate vs office technician salary

Office associates and office technicians have different pay scales, as shown below.

Office AssociateOffice Technician
Average salary$31,276$34,956
Salary rangeBetween $24,000 And $39,000Between $25,000 And $48,000
Highest paying CityAnchorage, AKAnchorage, AK
Highest paying stateAlaskaHawaii
Best paying companyPersistent SystemsMotorola Solutions
Best paying industryFinanceConstruction

Differences between office associate and office technician education

There are a few differences between an office associate and an office technician in terms of educational background:

Office AssociateOffice Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Office associate vs office technician demographics

Here are the differences between office associates' and office technicians' demographics:

Office AssociateOffice Technician
Average age4747
Gender ratioMale, 24.9% Female, 75.1%Male, 30.0% Female, 70.0%
Race ratioBlack or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 8.1% White, 57.8% American Indian and Alaska Native, 1.1%Black or African American, 8.4% Unknown, 4.5% Hispanic or Latino, 23.2% Asian, 8.5% White, 54.6% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between office associate and office technician duties and responsibilities

Office associate example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Prepare complex PowerPoint presentations using sound and automate graphics.
  • Utilize PowerPoint and other graphics programs to develop supporting materials for presentations.
  • Arrange confidential documentation for patients and providers and correspond with providers regarding the status of their account.
  • Review payroll time sheets for accuracy and completeness and research discrepancies, enter data into computer system.
  • Design and implement a DoD program to improve transparency and accountability of combat equipment and procurement funding.
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Office technician example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Interact with SCO divisions, other agencies and campuses and the public, to resolve distribution problems concerning mail and payroll.
  • Communicate payroll information with employees.
  • Verify eligibility and coverage with Medicaid and Medicare.
  • Certify to perform refraction to patients participating in clinical trials.
  • Provide patients with surgical and procedural information and instructions as appropriate.
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Office associate vs office technician skills

Common office associate skills
  • Customer Service, 22%
  • Patients, 10%
  • Data Entry, 9%
  • Office Equipment, 6%
  • Patient Appointments, 6%
  • Telephone Calls, 5%
Common office technician skills
  • Data Entry, 16%
  • Patients, 11%
  • Office Equipment, 7%
  • Office Procedures, 7%
  • Word Processing, 5%
  • Payroll, 4%

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