Office automation clerk vs office support specialist

The differences between office automation clerks and office support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office automation clerk and an office support specialist. Additionally, an office support specialist has an average salary of $36,549, which is higher than the $32,328 average annual salary of an office automation clerk.

The top three skills for an office automation clerk include database systems, telephone calls and word processing software. The most important skills for an office support specialist are customer service, data entry, and phone calls.

Office automation clerk vs office support specialist overview

	Office Automation Clerk	Office Support Specialist
Yearly salary	$32,328	$36,549
Hourly rate	$15.54	$17.57
Growth rate	-5%	-5%
Number of jobs	103,979	130,301
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	2	2

Office automation clerk vs office support specialist salary

Office automation clerks and office support specialists have different pay scales, as shown below.

	Office Automation Clerk	Office Support Specialist
Average salary	$32,328	$36,549
Salary range	Between $27,000 And $38,000	Between $29,000 And $45,000
Highest paying City	-	Billerica, MA
Highest paying state	-	Massachusetts
Best paying company	-	Anne Arundel County Public Schools
Best paying industry	-	Finance

Differences between office automation clerk and office support specialist education

There are a few differences between an office automation clerk and an office support specialist in terms of educational background:

	Office Automation Clerk	Office Support Specialist
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	Western Carolina University	Western Carolina University

Office automation clerk vs office support specialist demographics

Here are the differences between office automation clerks' and office support specialists' demographics:

	Office Automation Clerk	Office Support Specialist
Average age	47	47
Gender ratio	Male, 26.0% Female, 74.0%	Male, 17.8% Female, 82.2%
Race ratio	Black or African American, 15.7% Unknown, 4.5% Hispanic or Latino, 16.8% Asian, 8.1% White, 53.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.3% Asian, 6.8% White, 59.0% American Indian and Alaska Native, 1.0%
LGBT Percentage	6%	6%

Differences between office automation clerk and office support specialist duties and responsibilities

Office automation clerk example responsibilities.

Manage a FedEx account to facilitate the shipment process and maintain a mail log binder for items send.
Sweep mail from stackers into the right numbered trays.
Ensure daily operations align with USPS regulations and federal laws.
Follow all safety procedures to ensure that USPS guidelines are completed.
Advise commanders at all levels in administrative procedures ensuring compliance with AF and DoD regulations.
Organize and maintain office files and records, purchase office supplies utilizing the Impac card.

Office support specialist example responsibilities.

Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
Create PowerPoint presentations to train employees on new software.
Add new documents and update calendars to the SharePoint website for team collaboration.
Conduct payroll accountability & evaluate for accuracy.
Process bi-weekly payroll for part-time civil service personnel.
Update SharePoint website regularly with new employee information.

Office automation clerk vs office support specialist skills

Common office automation clerk skills

Database Systems, 14%
Telephone Calls, 9%
Word Processing Software, 6%
Office Automation Software, 6%
Clerical Support, 5%
Payroll, 5%

Common office support specialist skills

Customer Service, 18%
Data Entry, 10%
Phone Calls, 7%
Office Equipment, 6%
Human Resources, 5%
Word Processing, 5%

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Office Automation Clerk
Office Automation Clerk vs Office Support Specialist

Updated January 8, 2025

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