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Customer Account Manager 3
UKG 4.6
Office manager job in Cheyenne, WY
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. About the Team: Our Mid-Market Sales Team is dedicated to driving growth within our customer base of SMB and Strategic customers. This team focuses on prospecting across all verticals, leveraging deep industry knowledge and strong customer relationships to sell our full suite of products and services. By attending industry events, conducting business reviews, and running strategic sales campaigns, the team ensures our customers receive tailored solutions that address their unique needs and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with our Mid-Market (500-1500) customers to drive sales growth through upselling and cross-selling our products and modules. You will leverage your deep understanding of the customer's industry and pain points to provide tailored solutions and support. This role involves establishing and maintaining positive customer relationships through regular interactions, attending industry events, and conducting business reviews. You will also develop strategic sales campaigns, identify sales opportunities, and create proposals for HCM and Payroll solutions. Additionally, you will collaborate with internal teams to ensure customer satisfaction, monitor account health, and maintain accurate data in our CRM system. **Key Responsibilities:** - Customer Relationship Management: Establish and maintain positive relationships with customers through regular face-to-face interactions, including attendance at industry events, trade shows, and conferences. - Industry Expertise: Proactively research and develop expertise in the customer's industry to advise and support customers on best practices and service expansion. - Sales Campaigns: Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Sales Proposals: Identify sales opportunities and develop proposals for HCM and Payroll solutions aligned with customer needs. - Product Knowledge: Maintain a thorough understanding of our products and capabilities, incorporating technical advances in presentations to end users. - Account Planning: Develop and maintain Annual Account Plans and Relationship Maps for each assigned account in collaboration with internal stakeholders. - Relationship Building: Build strong relationships with business decision-makers across accounts by leveraging sales management teams, executive sponsors, and in-person meetings. - Customer Experience: Ensure positive customer experiences through existing relationships and conduct at least one annual business review covering adoption, support, and roadmap content. - Customer Engagement: Increase customer engagement by driving attendance at events and collaborating with Field Marketing and Customer Marketing teams. - Account Monitoring: Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams to improve customer satisfaction. - Data Management: Maintain accurate account contacts and sentiment in SFDC, including a rolling 4-quarter pipeline, and engage with marketing-qualified leads within 24 hours. **About You:** **Basic Qualifications:** - 5+ years of successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. - Minimum of 3 years of experience in the technology/software industries - Ability to travel for face-to-face customer interactions and industry events. **Preferred Qualifications:** - Excellent communication and interpersonal skills. - Proficient in Salesforce - Thrives in a quick-turn, high-paced environment - Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills - Possess strong verbal and written communication skills - Ability to articulate the value proposition of our product offering - Bachelor's degree or equivalent practical experience. - Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role - Experience optimizing and troubleshooting products or services. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ******************. **Pay Transparency:** The base salary range for this position is $105,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
$32k-45k yearly est. 7d ago

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Customer Service Manager - In Office
Trentini Agencies
Office manager job in Hillsdale, WY
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Office Manager
Waste Connections 4.1
Office manager job in Casper, WY
Waste Connections is looking for a high energy Office Manager to join our team in Casper Wyoming. WHY YOU NEED TO JOIN US: * CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. * INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. Pay range: $22.00 an hour Schedule: Mon - Fri 7:00 am - 3:30 pm Responsibilities: * Oversee and manage daily work priorities for customer service team responsible for fielding inbound customer inquiries * Provide administrative assistance and support to the entire District and department leaders to include problem solving, project planning and management, day-to-day office coordination, and secretarial services * Manage daily office needs and upkeep for multiple departments including customer service, sales, and finance * Assisting in resolving and preventing problems related to the day-to-day operations of customer service and building management * Aid and assist office personnel as well as other department leadership in executing their daily operations and strategic goals * Promote Waste Connections core operating values, which assures safety, integrity, and environmentally correct workplace practices * Demonstrate the ability to become proficient in the use of proprietary operational systems * Other duties assigned as needed Requirements: * 1-2 years of directly related experience in administration and/or customer service * Knowledge of MS Word and Excel * Ability to supervise, train, and develop employees, to include organizing, prioritizing, and scheduling work assignments * Organizing and coordinating skills * Knowledge of accounting procedures * Ability to communicate effectively, both orally and in writing * Knowledge of management principles and practices * Knowledge of supplies, equipment, and/or services ordering and inventory control * Ability to analyze and solve problems * Ability to gather data, compile information, and prepare reports * Ability to foster a cooperative work environment Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$22 hourly 1d ago
Office Manager
Snow King Mountain Resort 4.2
Office manager job in Jackson, WY
Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to providing excellent service. Job Description The Office Manager will play a key role in maintaining office administrative functions. They will assist with general HR and accounting duties for Snow King Mountain Resort. This is a full-time, year-round role with benefits that includes functions in general office management, customer service both in person and over the phone, and assisting administration as needed. Responsibilities (But not limited to) Serve as a central communications hub for the operations and executive leadership teams. Customer service coordinator (i.e. answering guest inquiries over the phone, email, social media, and online reviews). Assist with cash management. Take meeting minutes, make appointments, travel arrangements. Assist Accounting and HR departments with administrative needs and paperwork processing. Assist with recruitment, hiring, and employee record keeping. Help to organize and manage new employee orientation, on-boarding, and training programs. Oversee office administration including company mail, office supplies, assisting with on-boarding, and various administrative needs as directed. Assist other departments as needed on short term notice with staffing positions. Oversee Employee Engagement Committee, which organizes all employee parties and other employee engagement duties. Work in the office 9am-5pm, M-F, to handle all customer and employee inquiries. Oversee employee uniform distribution and tracking. Assist HR Director with the company payroll system handling sensitive information. Assist with basic accounting and bookkeeping functions including accounts payable and receivable, invoice collection and entry, and coordinating with all departments on their accounting needs. Qualifications Qualifications: High school diploma required, college degree preferred Attention to detail and willingness to learn and adapt in a dynamic small company environment Intermediate to advanced user of Excel Excellent communication and interpersonal skills Proven ability to take initiative, work proactively, and build strong, productive relationships General knowledge of employment laws and best practices Prior experience in accounting field a plus Ability to learn software systems quickly Willingness to step in wherever needed and have a team player attitude College degree preferred Employee Benefits: Medical, dental, vision 401k eligibility PTO Employee season pass (free access to all activities and skiing/snowboarding on the mountain) Food and Beverage discounts, Retail/Rental discounts, free equipment rentals Reciprocal ski benefits and over 40 resorts across the US Online Pro Deals Discounted tickets for family and friends
$38k-47k yearly est. 19d ago
Front Desk Manager
Mainstay Suites Casper 3.7
Office manager job in Casper, WY
The FOM has overall responsibility for supervising Guest Service Agents, Night Auditors, and Breakfast Attendants. Provides guidance and direction while working with the general manager to ensure all associates are adhering to all hotel policies, procedures, and regulations. Preform room inspections as needed, assists in all areas of hotel as needed. Must be have open availability and be willing to cover shifts when needed.
$31k-38k yearly est. 60d+ ago
Customer Engagement Manager
Dodge Construction Network
Office manager job in Cheyenne, WY
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
$50k-60k yearly 21d ago
Front Desk
Sleep Inn & Suites-Douglas Wy
Office manager job in Douglas, WY
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Ensure lobby is kept clean and amenities are full at all times
$28k-36k yearly est. 60d+ ago
CRMG Office Service Support - Part-Time
Cheyenne Regional Physicians Group LLC
Office manager job in Cheyenne, WY
Job DescriptionA Day in the Life of a CRMG Office Service Support The Office Service Support provides administrative and clerical support to department or unit. This position is responsible for scheduling, registration, pre-registration and maintaining accurate non-clinical patient information. Perform general receptionist duties. Why Work at Cheyenne Regional? 403(b) with 4% employer match ANCC Magnet Hospital 21 PTO days per year (increases with tenure) Education Assistance Program Employee Sponsored Wellness Program Employee Assistance Program Loan Forgiveness Eligible Here is What You Will Be Doing: Greets visitors and checks in patients with accurate demographic and insurance information. Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient's physician, and insurance company. Obtains insurance verification by e-verify or phone. Obtains necessary signatures for consent for services and mandatory Medicare documents. Encourages and assists patients in registration of patient portal. Responsible for scheduling patients for in office procedures/office visits and relaying patient data to those who require the information. Places patient appointment reminder calls. Obtains appropriate co-pays and account payments; responsible for cash drawer. Maintains accurate files and record systems to assist with all chart preparations for upcoming procedures and record statistics. Monitors the queues including performing the referral process through Epic and incoming faxes. When applicable, refers patients to Financial Assistance Office for payment plan or financial assistance. I understand that it is not within my scope of practice to handle any medications that I might inadvertently come in contact with, including medications delivered in the pneumatic tube system or shipped to the clinic. If I do come in contact with medications, I know to alert a licensed employee for them to handle. Desired Skills: Excellent interpersonal and communication skills Proficient MS Office, Outlook and Internet Explorer skills Excellent organization skills Ability to demonstrate an independent work initiative, sound judgment and attention to detail Ability to handle multiple tasks simultaneously Strong cognitive and problem-solving skills Ability to use standard office equipment Here is What You Need: High school diploma (or equivalent certificate from an accredited program) or higher OR, one (1) or more years of job-related experience Cheyenne Cardiology, Nephrology Clinic, Podiatry, and Vascular and CT Clinic Only: Valid USA driver's license Must have clean driving record that follows Cheyenne Regional Medical Center's driving guidelines Nice to Have: High school diploma (or equivalent certification from an accredited program) or higher degree Medical Terminology experience and/or education Customer service experience Clerical experience Experience in a clinical setting About Cheyenne Regional: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$29k-37k yearly est. 23d ago
Part Time Customer Experience Manager
Michaels 4.2
Office manager job in Sheridan, WY
Store - DEN-SHERIDAN, CODeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $15.75 - $22.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
$15.8-22.1 hourly Auto-Apply 60d+ ago
Front Desk Supervisor
Noble House 3.7
Office manager job in Jackson, WY
Full-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited team! The Job As Front Desk Supervisor you work side by side with your team of 4 agents in providing the ultimate arrival, departure and guest service experience. In a day's work, you welcome guests, check-in and out, and assist valet during peak times. You also assist with scheduling and administrative tasks as needed. The Offer* In return we offer our new Front Desk Supervisor: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Supervisor you: Have experience in a similar size hotel (132 rooms) and leading a team of 8. We look for candidates with full-service hotel experience, preferable in an upscale independent hotel. Have a keen sense for hiring, training and coaching great people. So they can provide top notch service to our guests. Are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you! Take ownership of your tasks and feedback from your manager so you can continue to grow. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $24 **DOE
$29k-36k yearly est. 60d+ ago
Office Administrator
Freedomroads
Office manager job in Cheyenne, WY
Camping World is seeking an Office Administrator for our growing team. The Office Administrator will help support the dealership with sales paperwork, payments, inventory and payroll. What You'll Do: Breakdown, post and submit funding paperwork for all Sales transactions Process and post all cash receipts, credit card payments, scanned checks and ACH payments Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit Process and facilitate all payroll and Human Resource paperwork for submission to corporate office Sort, review and post all vendor invoices and credit card transactions with correct GL coding Perform /oversee title work process and procedures including MSOs, POAs and other documentation, fees and related sales tax submissions Prepare/ provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager Assist the General Manager in running an efficient, organized dealership Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures Provide excellent customer service and maintain vendor/customer relations What You'll Need to Have for the Role: Excellent knowledge of a variety of computer software applications in maintaining calendars, word processing, spreadsheets (MS Outlook, Word, Excel, Access, PowerPoint). Knowledge of auto dealership accounting systems (IDS, ADP, Reynolds & Reynolds) strongly desired Strong attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines High level of interpersonal skills to resolve A/P issues Ability to handle sensitive and confidential information and situations High level of demonstrated poise, tact and diplomacy Strong written and verbal communication skills Ability to interact and communicate with individuals at all levels of the organization Knowledge of office administrative procedures and knowledge of use and operation of standard office equipment Ability to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks and demands May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. Pay Range: $18.81-$22.75 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$18.8-22.8 hourly Auto-Apply 12d ago
Billing Services Manager (Onsite, Patient Call Center)
Memorial Hospital of Laramie County 4.2
Office manager job in Cheyenne, WY
Job Description A Day in the Life of a Billing Services Manager: This position directs the collection of either physician, facility or patient billing accounts receivable. Provides administrative and technical direction to staff ensuring maximum cash flow and maintain low receivables for the individual department while maintaining lean methodologies. Why Work at Cheyenne Regional? ANCC Magnet Hospital 403(b) with 4% employer match 21 PTO days per year (increases with tenure) Education Assistance Program Employer Sponsored Wellness Program Employee Assistance Program Loan Forgiveness Eligible Here Is What You Will Be Doing: Manages the collection and adjudication process of billing revenues for the company by performing billing, collection and accounting activities necessary to ensure positive cash flow and to maintain the days of revenue accounts in receivables at or below the industry trends. Manages overall project development activities internally or when partnering with external vendors or consultants. Keeps management well informed by communicating status and potential problems of each area of responsibility. Analyzes data, prepare reports and make recommendations. Decreases patient complaints and increases patient satisfaction. Works across billing departments to ensure accurate and timely billing operations. Create and collaborate effective problem-solving techniques. Manages personnel actions including interviewing and selection of new staff, training and personnel evaluations. Improves departmental operations by developing personnel skills, analytical skills and technical knowledge. Works directly with organizational department/vendors to coordinate efforts in minimizing adjustments, communicating denials, and reconciliation of files. Ensures company compliance with current regulatory requirements. Keeps current with rules, guidelines, and regulations with CMS. Reviews, assesses and updates policies and standard work/procedures ensuring regulatory standards are maintained. Holds responsibility for evaluating all billing office contractual requirements in regards to regulatory requirements and company policies and procedures; and for providing transition support to new departments within Cheyenne Regional. Responsible for managing implementations and transitions of new departments, vendors, and/or clinics. Provides operational leadership and maintains a cost-efficient operation including timely and appropriate budget preparation, expense control and effective management in the allocation of resources. Adheres to established leadership competencies, service standards and reinforces excellence in those standards with subordinates. Promotes and participates in LEAN practices and strategies. Desired Skills: Excellent verbal, written and interpersonal communication skills Ability to manage multiple competing priorities in a dynamic, demanding environment. Ability to complete goals and meet deadlines Strong knowledge of Healthcare billing, lean daily management and day-to-day operations Knowledge of medical terminology Knowledge of medical insurance laws and guidelines, insurance policies, coverage types and payment policies Ability to evaluate payor remits for accuracy in accordance with payor guidelines Ability to audit and to create spreadsheets to analyze and present data Here Is What You Will Need: Bachelor's degree or higher in business or finance and two (2) or more years of billing and/or revenue generating supervision OR, Associate's degree in business or finance and four (4) or more years of billing and/or revenue generating supervision OR, High school diploma (or equivalent certification from an accredited program) and six (6) or more years of billing and/or revenue generating leadership and/or supervision One (1) or more years of experience in provider billing and/or facility-hospital billing and/or call center operations Nice To Have: Business coding experience Certified Healthcare Financial Professional certification through (HFMA) Additional billing, coding, or management certifications Epic experience Lean Management experience About Cheyenne Regional Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$35k-47k yearly est. 15d ago
Billing Services Manager (Onsite, Patient Call Center)
Cheyenne Regional
Office manager job in Cheyenne, WY
A Day in the Life of a Billing Services Manager: This position directs the collection of either physician, facility or patient billing accounts receivable. Provides administrative and technical direction to staff ensuring maximum cash flow and maintain low receivables for the individual department while maintaining lean methodologies. Why Work at Cheyenne Regional? ANCC Magnet Hospital 403(b) with 4% employer match 21 PTO days per year (increases with tenure) Education Assistance Program Employer Sponsored Wellness Program Employee Assistance Program Loan Forgiveness Eligible Here Is What You Will Be Doing: Manages the collection and adjudication process of billing revenues for the company by performing billing, collection and accounting activities necessary to ensure positive cash flow and to maintain the days of revenue accounts in receivables at or below the industry trends. Manages overall project development activities internally or when partnering with external vendors or consultants. Keeps management well informed by communicating status and potential problems of each area of responsibility. Analyzes data, prepare reports and make recommendations. Decreases patient complaints and increases patient satisfaction. Works across billing departments to ensure accurate and timely billing operations. Create and collaborate effective problem-solving techniques. Manages personnel actions including interviewing and selection of new staff, training and personnel evaluations. Improves departmental operations by developing personnel skills, analytical skills and technical knowledge. Works directly with organizational department/vendors to coordinate efforts in minimizing adjustments, communicating denials, and reconciliation of files. Ensures company compliance with current regulatory requirements. Keeps current with rules, guidelines, and regulations with CMS. Reviews, assesses and updates policies and standard work/procedures ensuring regulatory standards are maintained. Holds responsibility for evaluating all billing office contractual requirements in regards to regulatory requirements and company policies and procedures; and for providing transition support to new departments within Cheyenne Regional. Responsible for managing implementations and transitions of new departments, vendors, and/or clinics. Provides operational leadership and maintains a cost-efficient operation including timely and appropriate budget preparation, expense control and effective management in the allocation of resources. Adheres to established leadership competencies, service standards and reinforces excellence in those standards with subordinates. Promotes and participates in LEAN practices and strategies. Desired Skills: Excellent verbal, written and interpersonal communication skills Ability to manage multiple competing priorities in a dynamic, demanding environment. Ability to complete goals and meet deadlines Strong knowledge of Healthcare billing, lean daily management and day-to-day operations Knowledge of medical terminology Knowledge of medical insurance laws and guidelines, insurance policies, coverage types and payment policies Ability to evaluate payor remits for accuracy in accordance with payor guidelines Ability to audit and to create spreadsheets to analyze and present data Here Is What You Will Need: Bachelor's degree or higher in business or finance and two (2) or more years of billing and/or revenue generating supervision OR, Associate's degree in business or finance and four (4) or more years of billing and/or revenue generating supervision OR, High school diploma (or equivalent certification from an accredited program) and six (6) or more years of billing and/or revenue generating leadership and/or supervision One (1) or more years of experience in provider billing and/or facility-hospital billing and/or call center operations Nice To Have: Business coding experience Certified Healthcare Financial Professional certification through (HFMA) Additional billing, coding, or management certifications Epic experience Lean Management experience About Cheyenne Regional Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health. Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
$34k-45k yearly est. 60d+ ago
Office Administrator
Wright & McGill Co
Office manager job in Cheyenne, WY
Pay is commensurate with experience. Eagle Claw Fishing Tackle is one of the most recognized names in the tackle industry, proudly manufacturing fishing products in Denver, Colorado since 1925. We produce and distribute premium quality fishhooks and terminal tackle throughout the US and over 40 countries worldwide. Eagle Claw has never compromised its commitment to “Made in America.” Want to work with passionate people who love the great outdoors? Come be part of the Eagle Claw legacy in Cheyenne, Wyoming location. Eagle Claw employees enjoy a great work/life balance, paid holidays, paid time off, and excellent benefits including: 401k and Profit Sharing Plan with Employer Match Medical, Dental, Vision, and Basic Life/AD&D Insurance Long-Term Disability Supplemental Life Insurance Employee Assistance Program Medical Flexible Spending Account Dependent Care Flexible Spending Account Paid Holidays and Generous Paid Time Off program Fishing License reimbursement Position Purpose Provide administrative support to the accounting department and executive management. Perform a variety of administrative and clerical tasks. Responsible for front office and administrative needs including data entry, order management, and maintaining data and spreadsheets for accounting and supply chain specialists. Essential Duties Responsible for accounting and clerical tasks as well as general administrative tasks. Perform accurate entry of export/import data. Maintain excel spreadsheets, input data daily with accuracy while maintaining integrity of current and historical data. Perform administrative tasks including but not limited to order processing, data entry, Invoice conversion, copying, clerical work, and office supply orders. Learn and perform data entry, invoice and inter-company order processing duties to assist the order management and accounting departments. Provide order support, maintain data and update spreadsheets for accounting and supply chain specialists. Asist with reception duties for front door. Answer and triage of incoming calls. Support the administration with office equipment and break room supplies. Assist and support the Human Resources department at the corporate location with administrative duties and needs including temporary staffing, recruiting, benefits, personnel files, and assisting employees at the Cheyenne facility. Prepare new hire orientation material, benefit guides, and maintain employee paperwork. Conduct New Hire Orientation and help complete and process new hire paperwork. Using the security system software, issue and disable employee security badges. May be asked to learn and utilize the Company HR Information System for inputting employee data and helping maintain timecards. Provide administrative support to the Vice President, and management. Assist with Safety Training. Maintain safety training certificates and files. Maintain Company bulletin boards, update posters, information and job postings. Adhere to safety and good housekeeping rules and regulations. Attend safety meetings and participate in periodic safety training. Perform other duties as assigned. Knowledge, Skills and Experience Required High School diploma or equivalency Minimum three years' experience in Excel, clerical, and administrative duties. Clerical skills, invoicing and payables experience. Trouble-shooting skills to find clerical errors as needed. Must have advanced skills in Excel and excellent attention to data and details. Must have data entry and 10-key skills Excellent communication skills, for verbal and written communication. Strong interpersonal skills, friendliness, professional attitude and appearance. Excellent organization, filing skills and attention to accuracy and detail. Able to effectively communicate both verbally and in writing. Able to serve as a liaison between upper management and employees. Flexibility and willingness to perform a variety of tasks. Physical Requirements and Working Conditions Able sit at a desk and Computer to perform many of the essential duties. Able to work and remain focused in an office environment where there are interruptions. Able to walk, sit, stand, stoop, twist, reach and bend frequently to perform duties, file documents and move about a large facility. Must have good visual acuity to read and perform computer and data entry work. Must have good manual dexterity to reach, grasp, type, perform 10-key and computer work. Able to lift, push, pull and carry up to 30 lbs. occasionally Able to make trips to plant areas where there is various machinery and forklift traffic. At-will Notice: Employment with Eagle Claw is at-will. Employees have the right to end their work relationship with the Company with or without advance notice for any reason. The Company has the same right. This document and any verbal statements made by management are not intended to constitute a contract for employment, not a guarantee for employment. Employment at Eagle Claw Fishing Tackle is contingent on successful completion of background check and drug and alcohol screening. Wright & McGill Co./Eagle Claw Fishing Tackle is an equal opportunity employer, dedicated to promoting a culturally diverse workforce.
$31k-42k yearly est. Auto-Apply 22d ago
Guest Services Manager at Snake River Sporting Club
Noble House Hotels and Resorts 4.4
Office manager job in Jackson, WY
As the Guest Services Manager at Snake River Sporting Club, you will play a pivotal role in ensuring the highest level of guest satisfaction and service excellence. You will lead a team dedicated to providing personalized, luxurious experiences to our guests, overseeing all aspects of guest services operations with finesse, professionalism, and attention to detail. WE ARE: Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences. In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full-service luxury hotel on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. Requirements QUALIFICATIONS: Essential: Efficient computer skills, effective communication skills, organized with an ability to multi-task, and possesses an understating of business and sales principles applicable to the hospitality industry. ABILITY TO: * Perform job functions with attention to detail, speed, and accuracy * Prioritize and organize * Be a clear thinker, remain calm, and resolve problems using rational judgment * Lead and mentor new and veteran team members * Understand guest expectations and needs * Work cohesively with co-workers as part of a team * Communicate effectively with clients, guests, homeowners, and members * Maintain confidentiality of privileged and pertinent resort data and information DUTIES AND RESPONSIBILITIES: * Guest Experience Enhancement * Team Leadership * Operational Management * Staff Training and Development * Financial Management * Collaboration * Quality Assurance * Health and Safety Compliance * Flexibility BENEFITS: * Competitive salary * Health and retirement benefits * Employee Housing based on availability * Staff discounts on hotel services * Access to club amenities and activities such as golf, tennis, racquetball, horse riding, hiking trails, fishing, cross-country/nordic skiing, heliskiing and more * Discounted ski pass to: JHMR, Snow King, and Targhee * F&B/Retail discounts * Access to employee discounts to all of our sister properties through Noble House EEO STATEMENT FOR NOBLE HOUSE Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
$32k-42k yearly est. 31d ago
Guest Services Manager at Snake River Sporting Club
Snake River Sporting Club
Office manager job in Jackson, WY
As the Guest Services Manager at Snake River Sporting Club, you will play a pivotal role in ensuring the highest level of guest satisfaction and service excellence. You will lead a team dedicated to providing personalized, luxurious experiences to our guests, overseeing all aspects of guest services operations with finesse, professionalism, and attention to detail. WE ARE: Snake River Sporting Club is a luxurious retreat that combines the beauty of nature with high-end amenities and activities. The property includes a private golf club, residences, and homes in a vacation rental pool. Covering nearly 1,000 acres, Snake River Sporting Club includes a world class golf course designed by Tom Weiskopf ranked second in the state, an equestrian center, first-rate fishing, and a working ranch, offering a unique combination of amenities and experiences. In partnership with Snake River Sporting Club, Noble House is also excited to announce a new full-service luxury hotel on property, The Sylvan Lodge. Located in the heart of the community, The Sylvan Lodge will feature hotel rooms and condos with unparalleled access to the outdoors, stunning views from a rooftop patio, a 10,000-square-foot in-building wellness center and spa, and all of the services and amenities one would expect from a luxury resort. The Sylvan Lodge offers all the natural beauty of the area while remaining a tranquil retreat, just a stone's throw from Jackson Hole. OUR CULTURE | Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun. Requirements QUALIFICATIONS: Essential: Efficient computer skills, effective communication skills, organized with an ability to multi-task, and possesses an understating of business and sales principles applicable to the hospitality industry. ABILITY TO: Perform job functions with attention to detail, speed, and accuracy Prioritize and organize Be a clear thinker, remain calm, and resolve problems using rational judgment Lead and mentor new and veteran team members Understand guest expectations and needs Work cohesively with co-workers as part of a team Communicate effectively with clients, guests, homeowners, and members Maintain confidentiality of privileged and pertinent resort data and information DUTIES AND RESPONSIBILITIES: Guest Experience Enhancement Team Leadership Operational Management Staff Training and Development Financial Management Collaboration Quality Assurance Health and Safety Compliance Flexibility BENEFITS: Competitive salary Health and retirement benefits Employee Housing based on availability Staff discounts on hotel services Access to club amenities and activities such as golf, tennis, racquetball, horse riding, hiking trails, fishing, cross-country/nordic skiing, heliskiing and more Discounted ski pass to: JHMR, Snow King, and Targhee F&B/Retail discounts Access to employee discounts to all of our sister properties through Noble House EEO STATEMENT FOR NOBLE HOUSE Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
$35k-46k yearly est. 60d+ ago
Guest Service Manager- The Cloudveil
The Cloudveil
Office manager job in Jackson, WY
Description: ABOUT US Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos-just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. OUR VALUES We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB OVERVIEW As the Guest Service Manager, you are responsible for all aspects of the front desk operations, including: reservations, check-ins, check-outs, upgrades, room moves, billing, and guest follow-up. You must maintain high standards in all aspects of internal and external service and embrace the Crystal Creek Hospitality service culture. You will oversee the front desk team. You are responsible for providing support and ongoing training to build the skills and knowledge of your team. You must ensure you and your team members maximize the guest experience by achieving all service standards, maintaining consistent quality of service, exceeding expectations, and efficiently completing departmental objectives. REPORTS TO Assistant General Manager DIRECT REPORTS Guest Service Agents KEY RELATIONSHIPS Internal: Managers and hourly staff External: Hotel vendors and suppliers; applicable travel partners ESSENTIAL JOB FUNCTIONS Closely monitor front desk operations including: reservations, check-ins, check-outs, upgrades, room moves, billing, and guest follow-up Manage front desk team, including, scheduling/breaks, training, performance management, hiring, termination Create weekly staffing schedule per guidelines in the Employee Policy Guide. Review and adjust staffing daily to ensure optimum staffing levels Adhere to staffing and budget guidelines Assist in budgeting and monthly planning Ensure all service standards are met and adhered to Work seamlessly and communicate clearly cross-functionally Monitor guest accounts and room inventory Educated and familiar with local and area recreational, dining, and cultural activities and attractions Aligned with the culture, values, goals and human resource programs of the Crystal Creek Hospitality Brand Maintain a professional appearance and attitude at all times Comfortable using Property Management Systems and other pertinent software as assigned Oversee operation, inventory, and pricing at Lobby Market retail shop Assist in development and implementation of best practices, policies and procedures for Front Desk team Complete miscellaneous tasks as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their direct report. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Requirements: ESSENTIAL QUALIFICATIONS Must have minimum of three-years front desk experience Strong background of supervisory experience Possess excellent verbal and written communication skills Proven track record resolving guest problems and expediting solutions Understand daily hotel operations and systems Must read, write and speak the English language. Bi-lingual Spanish preferred Flexible schedule during high business volume
$35k-46k yearly est. 4d ago
Office Administrator
Ace Handyman Services Wilkes Barre & Scranton
Office manager job in Wyoming
Office Administration/Support/Scheduler Our repair and remodeling company in Wyoming, PA is seeking additional Office Support Person. We are small office, but very busy. Our office hours are from 8 am - 4:30 pm, Monday thru Friday (but this position needs to be flexible when needed). This position is full time. The ideal candidate should have prior office experience and have construction knowledge along with over the phone sales experience. Our office environment is VERY fast-paced, so multi-tasking and organization is a must. 5 years of Administrative Assistant/Customer Service experience supporting different areas of the business with the ability to interact with owners, customer, craftsmen and vendors at all levels while being proactive and resourceful and having a high level of efficiency is critical. The position requires: *Detail oriented and multi-tasking *Dependable, punctual, reliable *Scheduling customer jobs *Interacting with craftsmen *Entering work orders into system *Quoting range of hours to complete repair tasks *Creating and/or modifying processes *Maintain social media networking sites, marketing initiatives *Filing, faxing and other clerical duties *High level of proficiency in Microsoft Office products: Outlook, Excel, Word and PowerPoint *Excellent verbal and written communication skills, Excellent written and spoken English *Self-motivated and shows initiative, can handle tasks with minimal supervision Excellent telephone skills are a must. Salary will be based on experience and skills. This position has tremendous potential for the right candidate that is looking to advance their career. Please respond to this ad along with a cover letter. NO PHONE CALLS will be accepted. Compensation: $12.00 to $15.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$12-15 hourly Auto-Apply 60d+ ago
Front Office Supervisor
Leisure Hotels 3.5
Office manager job in Alpine, WY
DUTY TASKS: 1. Supervises the activities of front desk staff. 2. Trains, cross-trains and retrains all front Office personnel. 3. Assists with front office schedules. 4. Supervises workloads during shifts. 5. Maintains working relationships and communicates with all departments. 6. Verifies that accurate room status information is maintained and properly communicated. 7. Resolves guest problems quickly, efficiently and courteously. 8. Maintains and updates group information. Maintains monitors and prepares group requirements. Relays information to appropriate personnel. 9. Reviews and completes credit limit report. 10. Works within the allotted labor standards for the front desk. 11. Maintains and contributes to the shift log, noting problems, special guests and work needing to be completed. 12. Enforces all cash handling, check cashing and credit policies. 13. Wears the proper uniform at all times. Requires and enforces all front office employees to wear proper uniforms and name tags at all times. 14. Assists General Manager with any and all projects or duties as assigned.
$31k-36k yearly est. 60d+ ago
Community & Guest Services Manager
American Alpine Club 3.4
Office manager job in Moose Wilson Road, WY
Grand Teton Climbers' Ranch Community & Guest Services Manager Compensation: $21 - $25 / hour, based on experience Duration: May - September (Full-Time Seasonal, 40 hours weekly) FLSA Code: Non-Exempt Organization Size: 20 - 35 people Facility Size: 4 people Reports To: Lodging Director Benefits: Wellness Benefit, Healthcare Stipend, PTO & Sick Time, Return Bonus, Pro Deals, AAC Membership, Free Housing The AAC has one opening for the Community & Guest Services Manager position at the Grand Teton Climbers' Ranch (GTCR) for the 2026 season. This position is full-time, seasonal, from Mid-May through Mid-September of each year. Housing is provided on the property, and all staff are required to live on site throughout the season. GTCR Managers are expected to function in support of and at the direction of the Lodging Director. Guest Services & Public Relations: Check-in guests and collect fees Provide Ranch and National Park information to guests Promote and sell merchandise Monitor the ranch email daily for timely communication Maintain a positive working relationship with the all GTCR staff and the National Park Service Assist in local storytelling initiative to amplify voices on the national level Maintenance and Housekeeping Clean the shower-house, cabins, and bathrooms regularly Maintain the grounds and general landscaping Keep the Ranch free of trash and other debris Monitor the plumbing systems and electrical systems for issues Monitor for animal and pest control Preferred: ability to execute minor repairs and use simple power tools Management Promote a positive working environment for all GTCR staff. Collaborate with the Facility & Grounds Manager to successfully operate the Ranch. Have familiarity with the agreement between the AAC and the NPS in order to satisfy necessary conditions such as cleaning processes, maintenance and repair reports, and risk management Be present during all inspections and communicate effectively to satisfy any questions that may arise Perform administrative tasks as required for NPS reporting including but not limited to guest feedback and annual accomplishments report Facilitate new and existing community programming events by engaging with the local community, submitting requests to the NPS where appropriate. Participate in daily accounting, monthly deposits, inventory, expense and reimbursement tracking as required Qualifications Passion for the mission of the American Alpine Club Are able to communicate effectively among a diversity of lived experiences and identities Are able to represent the AAC in a professional manner at all times Have experience with guest or client services Have an acute attention to detail Are competent with Google Suites Are creative and eager to learn and grow new skills Are at least 21 years of age Preferred: CPR / First Aid / AED Training Environment 60% physical 40% administrative / guest services - utilizing GSuites, Slack, Zoom, etc. How to Apply All who love the AAC mission are encouraged to apply, including people of color, Black, Indigenous, transgender, and non-binary individuals. Apply online. No phone calls please. Cover letters are strongly encouraged. Priority will be given to applicants who apply by Monday February 2, 2026. The AAC is an equal opportunity employer. Your gender, religion, sex life, skin color, first language, and size and ability of your body do not factor into employment decisions here. Neither do your friends in high places. If you love our mission and are good at what you do, come as you are. Priority Hiring The American Alpine Club values the contributions of our seasonal staff and prioritizes rehiring team members who have demonstrated strong performance and remain in good standing. Returning staff in good standing will be given first consideration during the hiring process. Secondary priority will be given to new applicants who submit their application by Monday, February 2, 2026. Applications received after this date will be reviewed as positions remain available. Please note that no applicants will be contacted regarding their status prior to the February 2, 2026 priority deadline. About the Grand Teton Climbers' Ranch The Grand Teton Climbers' Ranch is located within Grand Teton National Park, approximately 20 miles from the town of Jackson. The Climbers' Ranch offers the most affordable and accessible rustic accommodations for climbers and outdoor enthusiasts visiting the Grand Teton National Park. About the AAC Founded in 1902, the American Alpine Club (AAC) is a 501(c)(3) nonprofit organization committed to providing climbers with resources that advance knowledge, inspiration, and advocacy. Through our rescue benefit and medical expense coverage, climbing and grief grants, campgrounds, and discounts, we are committed to empowering our members. We share knowledge and inspiration through the American Alpine Journal, Accidents in North American Climbing, and preserving climbing history in the AAC Library and Archives. Finally, we advocate for our members and the places we climb by breaking down barriers to climbing and seeking to preserve our climbing landscapes and public lands nationally and locally. At the AAC, we are connected through our passion for climbing. United We Climb.
$21-25 hourly 27d ago

Learn more about office manager jobs

How much does an office manager earn in Casper, WY?

The average office manager in Casper, WY earns between $28,000 and $55,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Casper, WY

$39,000

$28,00010%

$39,000Median

$55,00090%

What are the biggest employers of Office Managers in Casper, WY?

The biggest employers of Office Managers in Casper, WY are:

Waste Connections

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Office manager jobs in Casper, WY - 58 jobs

Customer Account Manager 3

Customer Service Manager - In Office

Office Manager

Office Manager

Front Desk Manager

Customer Engagement Manager

Front Desk

CRMG Office Service Support - Part-Time

Part Time Customer Experience Manager

Front Desk Supervisor

Office Administrator

Billing Services Manager (Onsite, Patient Call Center)

Billing Services Manager (Onsite, Patient Call Center)

Office Administrator

Guest Services Manager at Snake River Sporting Club

Guest Services Manager at Snake River Sporting Club

Guest Service Manager- The Cloudveil

Office Administrator

Front Office Supervisor

Community & Guest Services Manager

Learn more about office manager jobs

How much does an office manager earn in Casper, WY?

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