Office manager jobs in Columbus, IN

The Practice Manager works in partnership with the Physicians and Operations Leadership to ensure that the business operations run smoothly and professionally. The Practice Manager is accountable for the success of their practice. This position requires strong leadership skills with the ability to elevate staff, deliver exceptional care, and develop the practice as a whole. WHAT WE OFFER: Annual salary of $45,000- $53,000 based on previous experience 6.5 paid holidays per year 2 Floating Holidays Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Employee Referral Program ESSENTIAL RESPONSIBILITIES: Staff Management: Conduct Patient Interaction Assessments based on relationship and communication with patients. Conduct Staff Performance Assessments following Best Practices in performance of core responsibilities. Recognize and Connect with staff through open lines of communication and coaching. Performance Management: Identify opportunities for practice growth, provide recommendations regarding appropriate strategies, administer plans of action, and monitor effectiveness of such efforts through appropriate measures and review. Monitor the effectiveness and efficiency of your practice through review of medical documentation, data collection, MWEC program compliance, and quality assurance studies. Identify opportunities to improve current processes and improve staff training. Maintain an active community presence through continuous involvement in Eye on Community events. Asset Management: Monitor compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA). Maintain MWEC processes to ensure compliance with the organization's policies and guidelines set by relevant regulatory agencies. Monitor and protect all practice assets including the building/grounds, clinical and office equipment, inventory levels, and all other practice-owned resources. Risk Management: Provide insight into key areas of risk and identify areas that need monitored to minimize risk, ensuring compliance with rules and regulations. Review Facility Documentation Requirement List and ensure 100% compliance. Key Performance Indicators (Financial Management): Monitor appropriate management of financial procedures including billing, daily deposits, reporting, and accounts receivable to ensure optimal efficiency and profitability within the practice. Other Duties: Perform other duties and assumes various responsibilities as determined by the regional manager and doctor(s). EDUCATION AND/OR EXPERIENCE: High school graduate Bachelor's degree in Business or related field preferred Minimum of 1 year previous management experience required Experience in a medical office setting is preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing for sustained periods of time, Stooping, Grasping, Lifting, Talking, Hearing. Physical requirements: Light work. Must be able to lift up to 15 lbs on a regular basis from floor to waist, 5 lbs from waist to shoulder, and 5 lbs from shoulder to overhead. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment! What You'll Do Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep. Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office. Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms. Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc. Manage office communications - emails, phone lines, mail, and customer inquiries Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations. What's In It for You $75k - $85k, depending on experience Full benefits package - Medical, Dental, Vision, 401k, and PTO Paid training and mentorship from industry-leading experts Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions Supportive team culture built on communication, reliability, and recognition Full-time, W-2 employment What It Takes to Succeed Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients. Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.

About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.

We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.

Business Office Manager - Under New Management--Hellenic Senior Living - Helping, Assisting, & Caring for Seniors! Exciting & rewarding opportunity to help Seniors in an Assisted Living Community. Start Immediately! Awesome Benefits! Employer-paid Life Insurance, Short-Term Disability, & Long-Term Disability 401 (k) Retirement Plan Paid training Paid Holidays Medical, Dental, & Vision insurance Paid Time Off (Sick & Vacation) Employee Assistance Program (EAP) Discounted Meals During Work Shift We're Looking for a Business Office Manager! Hellenic Management, Inc., is a subsidiary of AHEPA Management Company, a fast-growing, nonprofit nationwide provider of safe and dignified affordable housing and quality aging services to seniors, allowing them to thrive in the comfort of their homes. A commitment to service, excellence, and philanthropy in everything we do embodies our philosophy. We take pride in giving back to the communities we serve. Since 1996, our parent company has donated more than $5 million to charitable causes that, for example, support the blind and survivors of domestic violence, and to educational initiatives such as offering scholarship opportunities for students pursuing careers in fields benefiting older adults or in property management. Approximately 5,500 seniors at 91 communities live vibrant and full lives in beautiful and safe AHEPA-owned and managed properties. This is why you will hear our residents often say, “I feel like I'm at home,” and “I feel like I have family here.” If you are a dynamic person looking to put your experience and excellence to work for the cause of assisting seniors, we would like to speak with you about this awesome opportunity to join our purpose-driven and growing team! As the Business Office Manager, you will apply your dynamic abilities by: Performing accounting operations Processing check request Processing credit applications Creating monthly resident invoices Completing monthly Medicaid Waiver billing Overseeing specific Human Resource aspects at the community level The ideal candidate will possess the following: High school diploma or equivalent Previous office experience in accounting functions at a healthcare facility is required Well - developed communication an interpersonal skills Highly organized, detail oriented, and manages time efficiently Ability to get along well with diverse personalities; tactful, mature and flexible Proficient with basic computer operation and Microsoft Office programs

Business Office Manager Opportunity at Bethany Village Experience w/Kronos payroll systems preferred The Business Office Manager provides leadership over the financial duties of the facility including accounts payable, accounts receivable, payroll, benefits administration and resident trust. Skills Needed · Leadership: Guide, inspire, and support the office team to achieve high standards of accuracy, accountability and promote a positive and collaborative environment. · Attention to Detail: Accuracy in documentation, record keeping, data entry, financial reporting and billing. · Critical Thinking and Time Management: Address issues effectively by prioritizing tasks, meeting deadlines and managing multiple responsibilities. · Interpersonal Communication: Empathetic engagement with residents and families. Clear, effective communication with interdisciplinary teams. Conflict resolution and mediation skills. · Supportive Presence: Creating a comforting and engaging atmosphere for our residents. · Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies. · Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: · High school diploma or general education degree (GED) required. · Strong passion for geriatric advocacy and commitment to senior care excellence. · Some college preferred. · One to three years nursing home accounting, business office accounting experience preferred. Benefits and perks include: · Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. · Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. · Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. · Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. · Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PRIMARY DUTY Coordinate the supportive services of the community, such as Accounts Payable/Receivable, recordkeeping, payroll and human resources. ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages A/P, A/R, accounting and recordkeeping functions. Checks figures, postings and documents for correct entry, mathematical accuracy, and proper coding. Prepares and sends monthly resident account statements. Maintains resident accounts and ledgers. Prepares and delivers bank deposits. Maintains records required by licensing agencies. Maintains current resident data. Assists with human resources by effectively recording, maintaining, and reporting human resource information such as recruitment, new hire on-boarding, performance evaluations, associate relations, and in-service/continuing education Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements. Plans and conducts new hire orientations for new associates. Explains company personnel policies, benefits and procedures to associates or applicants. Acts as an on-site resource for associates and managers, answering associate inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations. Manages payroll functions, including accurate and timely payroll processing. Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations. Reviews time clock records and other information to detect and reconcile payroll discrepancies. Verifies attendance, hours worked and pay adjustments, including any deductions, and posts into payroll system for processing. Maintains the paid time off records of associates. Issues and records adjustments to pay, related to previous errors or retroactive increases. Answers associate inquiries regarding their paychecks. Assists Community Relations Director/Leasing Director with community tours as necessary. Compiles and prepares data and reports as required by corporate staff. Maintains inventory and orders supplies as necessary. On-call and Weekend Manager duties may be required as directed by the Executive Director. Reports any issues or problems that may arise to the Executive Director. Complies with state, federal, and all other applicable health care, financial and safety standards. Assists families and other visitors as needed. Attends/completes required in-services and other required meetings. Performs other duties as directed. SUPERVISORY REQUIREMENTS of this position are generally as follows: Oversees the activities of the Business Office. Directly manages Concierge/Receptionist (as necessary), indirectly supervises all other associates as a Department Head. Provides guidance/input to Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, interviewing, hiring, and training associates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; and terminating associates. EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. Previous experience in a long-term care environment preferred. High school diploma or equivalent. Minimum of 3 years of previous experience in office management; or an equivalent combination of education and experience. KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position. Reading Ability - Able to read and interpret written information. Written Communication - Able to write clearly and informatively. Verbal Communication - Able to talk to others to convey information effectively. Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions. English Language - Knowledge of the structure and content of the English language. Math Ability - Knowledge of arithmetic and its applications. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Customer and Personal Service: Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner. Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality. Organizational Support - Follows company policies and procedures. Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events. Planning/Organizing - Prioritizes and plans work activities; advises for additional resources in needed. Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent. Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan. Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position. Desktop/Notebook computers MS Office (Word, Excel, Outlook, etc.) Billing Software (such as Yardi, etc.) PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate may be exposed to bodily fluids and odors on an occasional basis. While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell. The associate must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Property Description The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene. Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. About the Role Scale Computing is searching for an Office Manager to be the heartbeat of our Indianapolis office. This role blends traditional office coordination with a local People Operations presence, ensuring our team feels supported, connected, and engaged. You'll be the friendly face that greets visitors and teammates, the behind-the-scenes organizer who keeps the office running smoothly, and the culture-builder who makes the workplace fun and welcoming. From stocking the break room and coordinating weekly lunches, to planning events and rolling out holiday décor, you'll help make the office a place people look forward to coming to. This is a full time, 5 days per week on-site position-perfect for someone who's organized, people-oriented, and loves creating a positive employee experience. What You'll Do Serve as the friendly, go-to presence for our Indianapolis office team Support project management for the upcoming Indianapolis office move, assisting with planning, communication, and coordination between teams and vendors Welcome new hires and assist with smooth onboarding and offboarding Keep the office stocked with snacks, beverages, and supplies Coordinate weekly office lunches, events, and holiday décor Act as a point of contact for building management and vendors Assist People Operations with local HR initiatives and employee engagement activities Jump in to support projects and office needs as they arise Requirements: What We're Looking For: A people person who's approachable, upbeat, and a great communicator Highly organized multitasker who enjoys juggling different projects Comfortable with Google Workspace, Slack, and quick to learn new tools 0-2 years of customer service, office coordination, or HR support experience (bonus points for both!) Must be available to work on-site in Indianapolis, Indiana Perks of Scale Computing Health benefits starting on the first of the month following date of hire Casual dress code Fully stocked break room Paid company holidays Discretionary time off policy Flexible work environment and an opportunity to grow as we grow Scale Computing is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.

About Us At Gorman & Bunch Orthodontics, we exist to deliver more than just beautiful smiles - we strive to transform lives by improving confidence, oral health, and quality of life. We believe in treating every patient like family: making them feel welcome, informed, and supported through their orthodontic journey. We pride ourselves on innovation and patient choice. If you apply to work with us, you'll be joining a talented team, committed to delivering exceptional care and building lifelong relationships. Summary of Position: The Office Manager is a critical role to Gorman & Bunch Orthodontics. This role will serve in the coordination and management of all administrative and clinic functions to lead and support your team members. The primary responsibilities of the Office Manager are to ensure the efficient flow of the schedule, maintaining adequate orthodontic supplies within the monthly budgets, and work closely with doctors and leadership to ensure the success of the assigned site(s) within the orthodontic practice. The Office Manager will ensure that patients receive an exceptional patient experience, and the team members are trained to meet all compliance and clinical standards, while providing compassionate care to every patient. Essential Job Functions for the OM role: · Optimize the efficiencies of the office to better serve our patients through building the team and ensuring team members receive the proper training and have the necessary skills and information to be successful. · Provide an exceptional patient experience by ensuring clinical schedule is flowing efficiently, both in terms of the scheduling of patients and supporting team members. · Facilitate the staffing needs of the team, including recruitment and onboarding. · Accountable for upholding the office to the highest integrity by adhering to all government regulations, industry standards, and company policies and procedures. · Responsible for the operational readiness of the office, including staffing, supply availability, supply ordering, and ensuring dental equipment is working properly. · Coach and train team members on updated procedures or changes in processes. · Assessing the current talent and culture of the team · Serve as the point of contact with supply representatives and service technicians; manage inventory within the assigned budgets. · Provide insights for improving growth and development within the practice. · Understand and effectively communicate techniques utilized in the Orthodontic field. Core Competencies: · Directs Work - Providing direction, delegating, and removing obstacles to get work done. · Ensures Accountability - Holding self and others accountable to meet commitments. · Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. · Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. · Develops Talent - Developing people to meet both their career goals and the organization's goals. · Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives. · Manages Conflict - Handling conflict situations effectively, with a minimum of noise. · Customer Focus - Building strong customer relationships and delivering customer-centric solutions. · Decision Quality - Making good and timely decisions that keep the organization moving forward. · Drives Results - Consistently achieving results, even under tough circumstances. Knowledge, Skills and Abilities: · 2+ years of Managerial Experience. · Exemplary customer service focus with excellent written and communication skills. · Experience with Microsoft Word, Outlook, and Excel. · Compassion for our patients, parents, and team members. · Integrity, always doing the right thing. · Dependability, reliable to be at work when scheduled. · Attention to detail, able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines. · Must always conduct self in a professional manner and appearance. · Proper telephone etiquette and information gathering skills. Education and Experience · High School degree or GED · 2+ years of Managerial experience

Job Summary: The Manager of Office Administration is responsible for managing administrative operations for your Ice Miller office location. This individual must thrive in a fast-paced environment with time-sensitive materials and must consistently maintain a high level of confidentiality. The role includes overseeing administrative staff, coordinating office operations and events, managing vendor relationships, and ensuring alignment with Firm-wide initiatives and standards. ***Salary in the range of $100,000 - $135,000 dependent on location and experience level*** Essential Job Duties: Lead all aspects of office operations for your Ice Miller office location, including developing and managing office and project budgets. Manage, coach, and develop Legal Services Assistants (LSAs) in your office location, ensuring performance standards are met and development goals are achieved. Leverage BigHand to organize, assess, and assign LSA assignments and work to ensure optimal workflow and workload balance. Oversee space planning, including office moves and office/desk assignments. Manage and plan office-wide events, team outings, and all-office meetings. Serve as the primary liaison with on-site services vendors, ensuring quality and efficiency. Conduct performance reviews and handle personnel matters for Legal Services team in your office location. Collaborate with department leaders and remain informed about Firm initiatives and changes. Identify operational needs and lead process improvements across Legal Services functions. Ensure compliance with office practices and procedures, addressing concerns and documenting actions as necessary. Communicate key Firm updates and procedural changes to Legal Services team. Support an inclusive, respectful, and collaborative workplace culture Minimum Requirements: 3-5 years of management experience in a law firm environment. Bachelor's degree or equivalent experience. Strong organizational and project management skills. Excellent written and verbal communication skills. Proven ability to coach, develop, and lead a team. Strong problem-solving and negotiation abilities. Experience fostering an inclusive and collaborative environment. Ability to perform all essential job duties as outlined. Other Requirements: The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Operated: This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment. Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear. Mental Requirements: Ability to communicate effectively, verbally and in writing, with a diverse group of people. Work Environment: While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided. Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential. Candidates must have permanent authorization to work in the United States. Ice Miller LLP is an Equal Opportunity Employer.

Benefits: Company parties Free food & snacks Free uniforms Paid time off Training & development As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Return customer calls, respond to customer complaints, and resolve breakage issues Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $17.00 - $20.00 per hour When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

What You'll Love Anticipating and supporting the needs of others in a collaborative environment Implementing projects and pushing them over the finish line Ensuring projects meet the desired outcome with a high attention to detail What You'll Do As our work with pastors and parish leaders expands, we need a key player to assist with the day to day running of the office (movement headquarters). By anticipating the needs of individuals and the team, this role will accelerate the growth of our mission through personalized and timely support. Primary duties will include but are not limited to: > Movement Communications Fulfillment: Answer phones and general team email for direct support or routing calls and ensuring the needs are met. Support the team by managing outgoing mail and mailing projects, receiving deliveries, and being the first line of welcome in the office. > Meetings & Calendar Support: Assist team with scheduling meetings and maintaining the office calendar. Set up meeting spaces (supplies, virtual guest accommodations and other A/V support) and take and distribute notes as needed. > Office Management: Open the office and prepare hospitality throughout the day. Manage inventory of office supplies and groceries. Organize and maintain copy room, storage room and kitchen. > Travel & Accommodations: Book flights, hotel, transportation and meals for our team and guests. Manage food and beverage for in-house meetings and events. > Data Entry and Reporting: Assist with database entry, preparing financial statements, expense reporting and client reporting. > Event Support: Assist pastors and team members with questions, data entry, reporting, invoicing, and payment fulfilment for a variety of events. Manage registration (prior to the event, and on- site), information desks, event volunteers, and other support as needed. What You'll Need > Strong and proactive organizational time management skills > Excellent communication and interpersonal skills > Advanced proficiency in G Suite products, Microsoft Word, Excel, PowerPoint > Ability to travel for events (once a quarter at most)

Pay Range: Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a “working manager” as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. Oversee all aspects of the handling of personnel issues. Meet with patients as necessary regarding any complaints of service or regarding the facility. Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. Verify accuracy of the daily bank deposit and make the deposit daily. Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. Complete quarterly expense reports for the physicians and submit them to corporate accounting. Assist with mergers on an as needed basis. Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. Follow up and resolve any violations cited by OSHA, fire inspector, etc. Monitor all nursing information requested by auditors and insure timely completion of each request. Maintain and ensure the confidentiality of all patient and employee information at all times. Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Ensure that all employees run a daily close and all closes are in balance. Keep office and personal work area and records in a neat and orderly manner. Ensure the physical building and all equipment are safe for use. Maintain all company equipment in a safe and working order. Supervisory Duties: Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. Ensure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse Ensure employees have appropriate training and other resources to perform their job Communicate areas of accountability and performance expected of personnel assigned Determine standards of performance as a basis to review progress of personnel assigned Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity Develop individuals for future advancement by coaching and training Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): 5 years experience in Physician Practice or Healthcare; oncology preferred 2-4 years experience in a front office setting 2 years management experience Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA

About the Role: The Office Manager at our North Side of Indianapolis location will play a pivotal role in ensuring the smooth and efficient operation of the office environment. This position is responsible for overseeing daily administrative functions, managing accounts payable, and maintaining accurate bookkeeping records using QuickBooks. The Office Manager will coordinate appointment scheduling and ensure effective records management to support organizational needs. By streamlining general office duties and fostering a productive workplace, this role directly contributes to the overall success and operational excellence of the company. The ideal candidate will be a proactive leader who can balance multiple tasks while maintaining a high level of organization and professionalism. Minimum Qualifications: Proven experience in office management or a related administrative role. Strong organizational and multitasking skills with attention to detail. Excellent communication and interpersonal abilities. High school diploma or equivalent; a degree in business administration or related field is preferred. Preferred Qualifications: Experience with advanced bookkeeping and financial reporting. 7 to 10 years experience in Auto dealership Accounting Prior experience in office management ( 2 to 5 years) Proficiency with additional office software and scheduling tools. Experience with Dealer track Responsibilities: Manage and oversee daily office operations to ensure efficiency and effectiveness. Handle accounts payable processes, including invoice verification, payment processing, and vendor communication. Maintain accurate bookkeeping records using QuickBooks and ensure timely financial reporting. Coordinate and manage appointment schedules for staff and executives to optimize time management. Organize and maintain comprehensive records management systems to ensure easy retrieval and compliance. Perform general office duties such as ordering supplies, managing correspondence, and supporting staff needs. Serve as the primary point of contact for office-related inquiries and vendor relationships. Implement and improve office policies and procedures to enhance workflow and productivity. Process Car Deals Stock in Vehicles Ensure Factory incentives are posted, and payment received Process title work Reconciliation of schedules Bank deposits Submission of all invoices to account payables Manage deal plates and temporary tags Skills: The required skills such as office management and general office duties are essential for maintaining a well-organized and efficient workplace, enabling the Office Manager to coordinate daily activities seamlessly. Expertise in accounts payable and bookkeeping, particularly using QuickBooks, ensures accurate financial tracking and timely payments, which are critical for the company's fiscal health. Appointment scheduling skills help optimize the time management of executives and staff, contributing to overall productivity. Records management skills are used daily to maintain organized, accessible, and compliant documentation, supporting operational transparency and efficiency. Preferred skills like advanced bookkeeping and familiarity with compliance standards further enhance the Office Manager's ability to support complex financial and administrative functions, driving continuous improvement in office operations.

Pay Range: Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a “working manager” as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. Oversee all aspects of the handling of personnel issues. Meet with patients as necessary regarding any complaints of service or regarding the facility. Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. Verify accuracy of the daily bank deposit and make the deposit daily. Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. Complete quarterly expense reports for the physicians and submit them to corporate accounting. Assist with mergers on an as needed basis. Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. Follow up and resolve any violations cited by OSHA, fire inspector, etc. Monitor all nursing information requested by auditors and insure timely completion of each request. Maintain and ensure the confidentiality of all patient and employee information at all times. Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Ensure that all employees run a daily close and all closes are in balance. Keep office and personal work area and records in a neat and orderly manner. Ensure the physical building and all equipment are safe for use. Maintain all company equipment in a safe and working order. Supervisory Duties: Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. Ensure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse Ensure employees have appropriate training and other resources to perform their job Communicate areas of accountability and performance expected of personnel assigned Determine standards of performance as a basis to review progress of personnel assigned Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity Develop individuals for future advancement by coaching and training Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): 5 years experience in Physician Practice or Healthcare; oncology preferred 2-4 years experience in a front office setting 2 years management experience Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA

Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As a member of the office staff at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Core Values: 1. Deliver what you promise. 2. Respect the individual. 3. Have pride in what you do. 4. Be open-minded to possibilities and practice continuous improvement. 5. Engage in the community and make it fun! Key Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by having pride in what you do - providing extra mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Job Details & Perks: * No experience required but 1-3 years of experience is preferred. * Paid training provided. * Full-time * Annual company convention (determined by owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Glaukos has 11 new roles available-join a leader in innovative chronic eye disease technologies. Total Targeted Compensation Package: $260+ Target Cities: San Francisco area, Phoenix, Salt Lake City, Seattle, Houston, Atlanta, Raleigh, Charlotte, Nashville, Richmond, Baltimore, DC, Detroit, Minneapolis, Indianapolis, Cincinnati, Columbus, Cleveland, NYC, N. NJ, Long Island, Boston, and Florida Area. What Impact Will I Make? As an Interventional Business Manager (iBM), you'll play a pivotal role in driving the adoption and integration of advanced ophthalmic technologies within clinical practices. You'll collaborate with surgeons and practice teams to expand patient access, provide clinical and business support, and ensure successful implementation of innovative solutions. This role blends strategic sales execution with education and customer partnership to improve patient outcomes and grow market presence.

Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.