Office manager jobs in Joplin, MO

Job Title: Mgr, Customer Experience Hourly Rate: USD $33.65 Onsite/Remote: 100% Onsite Responsibilities: The Customer Experience Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals. The Customer Experience Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values Qualifications: Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Requirements · Must have previous supervisory experience; hospitality experience preferred Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

We are looking for an energetic, highly organized Office Admin/Manager to take full ownership of our office operations and culture. This isn't just administrative work. You'll be the heartbeat of the office, keeping things running smoothly, managing spaces and supplies, and creating an environment where our team can thrive. Key Responsibilities Oversee day-to-day office operations with a focus on efficiency, organization, and a welcoming environment. Manage office spaces including kitchen, storage room, meeting rooms, and décor to maintain a clean, functional, and inspiring workplace. Coordinate and execute company lunches, holiday parties, team-building activities, charity drives, and other special events from concept to cleanup. Maintain vendor relationships for supplies, services, and equipment; manage office budget and purchasing. Implement and refine office procedures, policies, and systems to improve workflow. Serve as the go-to point of contact for staff, tenants, and visitors, ensuring clear communication across all departments. Coordinate with tenants and vendors to ensure timely communication and issue resolution. Handle scheduling and meeting coordination, including virtual and in-person meetings. Organize and distribute meeting agendas and minutes to create accountability and ensure follow-through. Support leadership with light financial and administrative tasks, such as expense reporting and invoice processing. Prepare reports and presentations for management as needed. Professionally handle company notices and communications. Conduct research to attain and evaluate data in support of management initiatives. Assist with special projects as requested. Required Skills & Abilities Excellent verbal and written communication skills. Friendly, professional demeanor when greeting clients, visitors, and colleagues. Strong attention to detail and proofreading skills. Ability to work independently and take initiative to solve problems. Discretion when handling sensitive or confidential information. Self-motivated and comfortable asking questions when clarity is needed. Team player who supports colleagues on shared projects. Proficient/Fluent use of Microsoft Office Suite (Excel, Word, PowerPoint, etc.) Proficient/Fluent use of Google Suite (Gmail, Drive, Docs, Sheets, etc.) Proficient in hosting and managing virtual meetings via Zoom, Google Meet, and Microsoft Teams. Strong organizational skills with the ability to manage multiple priorities at once. Excellent communication skills and a proactive, problem-solving mindset. Hospitality experience a plus. Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. 3+ years of experience in office management, executive administration, or a similar role requiring high autonomy. Benefits Affordable health insurance with employer contributions. Dental, vision, accident, critical illness, and life insurance available. Paid Time Off (PTO) for all full-time employees. Employee discounts at Marriott Hotels. Collaborative, small-office team environment.

Job Description Farmers Insurance is seeking a bilingual (Spanish/English) Office Manager to lead operations at our retail insurance agency in the Kansas City Metropolitan Area. This leadership role is essential to the agencys success, overseeing daily operations, managing a dynamic team, maintaining budgets, and ensuring exceptional customer serviceespecially for our Spanish-speaking clients. As a key member of our team, you'll play a vital role in improving operational efficiency, enhancing client experience, and supporting our diverse customer base. Benefits Annual Base Salary + Commission + Bonus Opportunities Flexible Schedule Life Insurance Career Growth Opportunities Hands on Training Mon-Fri Schedule Responsibilities Key Responsibilities: Operations Management: Oversee the daily operations of the agency, ensuring workflows run smoothly and client needs are met. Bilingual Client Support: Communicate effectively with both English- and Spanish-speaking clients to deliver outstanding service and build long-term relationships. Team Leadership: Supervise, train, and motivate staff to meet performance goals and deliver top-tier service. Budget Oversight: Create and manage office budgets, tracking performance and implementing cost-effective strategies. Problem Solving: Quickly identify and resolve operational challenges to improve efficiency. Training & Development: Ensure all team members are trained in Farmers Insurance products, procedures, and customer service standards. Requirements Qualifications: Bilingual Fluent in English and Spanish (speaking, reading, and writing). 5+ years of experience in retail management, office management, or related field. Proven ability to lead and develop teams in a fast-paced, customer-focused environment. Strong budgeting and financial management skills. Commitment to providing exceptional customer service and resolving client concerns efficiently. Excellent organizational, communication, and problem-solving skills. Insurance industry experience is a plus, but not required. Why Join Farmers Insurance? This is more than just an office management jobit's a chance to make a difference in your community. As a bilingual leader, you'll help bridge communication gaps and ensure that all clients, especially Spanish-speaking families, feel informed, supported, and valued. Youll also help support local entrepreneurs as part of the Farmers Insurance network. Ready to Make an Impact? If you're a skilled bilingual leader ready to take charge of an agency that values community, service, and growth, wed love to hear from you. Let me know if youd like a shorter version for social media or job boards, or if you want a version translated fully into Spanish!

Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) M-F 8-5. This may change as the needs of the business change Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $50,000 - $55,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Lumio Dental - Apply today, and we'll light the way! As an Office Manager, you will effectively manage the flow of the practice. From engaging with patients to being the liaison between team members and clinicians, you will be the central point of contact. In addition, you will oversee operations, office goals, and productivity. You will be supported and will partner with your Regional Manager to ensure the success of the practice. Our Ideal Office Manager YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional leadership skills and knowledge of operations in the healthcare industry. Our ideal Office Manager must have prior management skills, and be an effective leader with exceptional communication skills. Those that are successful in the role are organized, collaborative, and know how to train others. Job-Specific Expectations: Coordinates and manages office schedules for training, operations, and team members Oversees treatment plans and accurate estimates to the patients Partner with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Tracks and accurately pays all invoices and charges for the office, and orders supplies Makes daily bank deposits of cash and checks Ensures that all required documentation is completed efficiently and meets established deadlines Interviews, hires, and conducts performance reviews for all team members Coordinates morning huddles with team members Requirement(s): 1 year of management experience Driver's license and reliable transportation High School Diploma Bilingual is a plus Prior dental or health industry is a required Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!

Office Professional D - Facilities Department QUALIFICATIONS: Associates Degree (may be waived based upon related training and work experience). Bachelor Degree is preferred. Five years of experience, prefer at least one year in a position above entry level. Must have ability to type 55 wpm. Application Submission Procedure - External Candidates To ensure full consideration, please complete our online application. Applications are accepted only through this process-mailed or emailed application materials will not be considered. Upload letter of interest, resume, three (3) letters of recommendation, and transcripts. All documents are required - partial or incomplete application materials will not be considered or reviewed; please make sure that all documents are uploaded appropriately. Application Submission Procedure - Internal Candidates To ensure full consideration, please complete the online application and upload an updated resume. Letters of recommendation are not required. Navigate to ********************************************************************************** and select the Employment/Job Listings tab in the left-side menu. Click on Internal Applicants . New applicants will then create an internal profile by clicking Yes, I am an employee . Click on your initials in the top right corner, select Internal Job Settings , and verify your employee status to access internal job postings. Once logged in, click on “Job Listings” and apply for the position. SALARY: Office Professional D Salary Schedule DEADLINE: Until Filled JOB DESCRIPTION JOB TITLE: Office Professional - D Job includes a variety of clerical and office responsibilities, which frequently require the handling of sensitive and confidential material. Extensive interaction with diverse publics in person, by telephone and email must be handled effectively and efficiently. Some duties, for which the employee has major or primary responsibility, are district-wide in scope and require expertise specific to that responsibility. REPORTS TO: Director of Operations EXAMPLE (S) of WORK PERFORMED: Under administrative review, is responsible for initiating and coordinating all of the clerical and office functions required in effective implementation of administrative policies and procedures.\ Provides recommendations to improve performance and increase efficiency within the department/area. Assists with organizing workload in office, establishes priorities and meets deadlines. Maintains supervisor's and own schedules of appointments and meetings. Schedules and makes arrangements for meeting rooms. Setup and manage district cell phones. Processes mail and establishes and maintains files. Monitors and arranges for maintenance of department equipment and programs (security, surveillance, elevators, fire alarm, etc.). Creates building access cards and ID cards; maintains database of access cards, alarm pins and schedules. Deals frequently with sensitive, confidential and contentious matters on a district-wide basis. Assists in compiling, adjusting and monitoring budget information on computer. Responds to telephone, electronic and written inquiries and/or refers them to the appropriate party. Initiates contacts and transacts business with outside agencies and parties. Informs supervisor about issues and concerns which he/she needs to know about. Performs searches and accesses information on the Internet. Reads publications, regulations and directives and takes action to implement them and/or refer important matters to his/her supervisor and staff. Takes initiative to relieve supervisor of administrative detail. Composes correspondence independently and/or from supervisor's notes or directions. Types, prepares, edits, and proofreads in final form a variety of materials for approval by supervisor, printing, and distribution. Administers, monitors and evaluates the effectiveness of policies and procedures as they relate to employees. Maintains and confirms accuracy of building use calendars. Monitors work order system to ensure timely completion of tasks. Maintains utility usage database Performs other related work as it appears and as assigned. ESSENTIAL FUNCTIONS: (*) (*) When a specific assignment has additional or different ESSENTIAL FUNCTION requirements, the differences will be discussed at the time of assignment. Regular attendance is required. Requires travel to work sites within a building. Reviews and interprets printed reports to obtain information necessary for decision-making, planning and management in assigned area(s). (Reading Requirement) Prepares and maintains written reports. (Writing Requirement) Communicates with departmental staff concerning proper procedures necessary for the department efficiently. (Communication Requirements) Visually obtains information from computer monitor. (Sight Requirement) Auditorily obtains information from telephone. (Hearing Requirement) Physical Demands (Strength) -Exerts 20 to 50 pounds of force occasionally, and/or -Exerts 10 to 25 pounds of force frequently, and/or -Exerts greater than negligible up to 10 pounds constantly. -Ability to sit for extended periods of time -Ability to view large volumes of written materials via computer screen and/or records/correspondence/documentation for extended periods of time. NOTE: includes personal movement and sitting some of the time, but may involve walking or standing for brief periods. KNOWLEDGE, SKILLS, and ABILITIES: Ability to establish and maintain positive working relationships with district employees and the public. Knowledge/skills of current office practices, procedures and equipment. Knowledge/skills of business English, spelling and arithmetic. Knowledge/skills of the principles of office management. Skill in word processing accurately when composing or working from rough draft at a working rate of speed. Skill in the application and interpretation of district and department policies and procedures. Ability to understand and follow written and oral directions. Ability to check numbers and written material for accuracy. Ability to make arithmetic computations and tabulations accurately with reasonable speed. Ability to maintain clerical records and to prepare reports from varied statistical and accounting information. Ability to carry out secretarial duties independently and handle correspondence without review. Ability to perform word processing and data entry tasks with speed and accuracy. Ability to prioritize work to meet goals on a timely basis. Ability to instruct other clerical staff effectively. Ability to develop, layout and implement clerical procedures from general instructions. Ability to communicate effectively both orally and in writing. Ability to use coding and filing schemes. Ability to independently solve problems and make decisions. Ability to use district software packages. Ability to assume leadership role in data management systems. Working knowledge of computer word processing systems, spreadsheet applications, and database systems. Vocational Preparation : (Experience) Five years experience, with at least one year in a position above entry level preferred. Typing speed with accuracy - 55 wpm preferred. Must pass skills assessment at proficient level in Google Docs, Sheets and Forms; Microsoft Word and Excel, spelling, math, sorting, filing, grammar and proofreading. Education Preparation : (Formal and Informal) Associate's Degree (may be waived based upon related training and work experience) B.A. or B.S. preferred SALARY: Office Professional D Schedule FLSA Status: Non-Exempt JOB CATEGORY: Support Staff WORK ASSIGNMENTS AND EVALUATION: Staff assistant responsibilities are assigned upon employment. Work duties may be assigned verbally and in writing. Staff assistant work involves ongoing contact with supervisor. Employee in this position is evaluated annually (minimum).

Full-time Description Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Job DescriptionDescription: Are you a natural leader passionate about creating smooth, efficient operations? We're looking for a Dental Office Manager ready to take charge, inspire the team, and keep the practice running like clockwork. What You'll Do: Lead and support the front office team Oversee patient scheduling, billing, and insurance coordination Monitor office systems and day-to-day flow Partner with the clinical team to ensure an excellent patient experience Handle HR tasks like hiring, onboarding, and performance check-ins Keep track of production goals and help drive growth Post payments and manage the aged insurance What You Bring: 2+ years in a dental front office or management role Experience with dental software (Dentrix) Organized, upbeat, and ready to lead with kindness and accountability Comfortable with numbers, insurance, and patient relations Great communication and a solution-focused mindset Perks & Benefits: Competitive pay, bonus, and benefits PTO and paid holidays A positive, team-oriented environment Leadership support and professional development opportunities Requirements:

About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us? POSITION OVERVIEW Embraces our diverse, inclusive culture through their behaviors, participating in all activities related to providing a welcoming, safe, and inclusive environment to all associates and customers. The Concierge will greet all customers, model selling behaviors, contribute to the efforts to prevent shrink and raise and maintain safety awareness. RESPONSIBILITIES/ACCOUNTABILITIES Provides a presence at the store entrance that offers a welcoming, safe, and inclusive experience to all associates and customers. Prevents theft through customer service, teamwork, and communication with all employees. Offers exceptional customer service in the front of the store. Ensures that the Customer remains the top priority while balancing required tasks. Represents the Brand by adhering to Brand's dress code guidelines. Branded shirts will be provided to be worn with associates own dress pants. Leverages tools and takes action to drive operational excellence through Standard Operating Procedures (SOPs). Completes daily assigned tasks to ensure store runs smoothly and meets all Brand standards and guidelines. Assists with New Hire onboarding and ongoing Associate training relating to Asset Protection. Collaborates with internal partners to accomplish assigned tasks. Reports to work as scheduled; records time worked accurately by using Brand's Time and Attendance system; remains flexible to the needs of the business. Assists customers who have scannable QR code refunds at the front of the store. Assists customers with BOPIS Orders/Transactions. Places items on hold for customers and ensures hold policy is to company standard. Assists with line management on high volume sales days. Assists customers with ordering items online with company technology, i.e., iPad. Answers the store phone and assist customers over the phone. Assists the store team by completing coat and bag checks. Additional responsibilities as assigned by Store, District, Asset Protection Team, or Regional Leaders. POSITION REQUIREMENTS Ability to organize and prioritize assignments, meeting deadlines with minimal supervision. Communicates effectively with Customers, Managers, Store Associates, Peers, and Corporate partners. Contributes to team commitment and a positive, inclusive environment. Takes initiative and make decisions in a timely/urgent manner. ides by all company policies as well as any other standards communicated by management. Must be technology proficient and able to operate the Point of Sale (POS) System. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts. Ability to maneuver around salesfloor, stockroom, office, lift upto 30 lbs., and retrieve and stock merchandise with or without a reasonable accommodation. Location: Store 1186-St Louis Galleria-ANN-Saint Louis, MO 63117Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development Work closely with other departments to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Willingness to travel up to 20% to support surrounding offices Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Salaried Rate$55,000-$65,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.

Operations Manager Schedule: Full-time, Monday through Friday, in office Compensation: Up to 75,000 base, depending on experience We are hiring an Operations Manager for a mini correspondent mortgage lender based in Wichita, Kansas. This is a full-time, in office leadership role for someone who has worked hands-on in processing and closing and has experience with underwriting or strong file structuring and condition review. In this position, you will oversee the daily loan pipeline, help manage and support operations staff, monitor files from application through funding and work with ownership to maintain strong turn times and loan quality. You will step in on complex or problem files when needed and help refine procedures and workflows as the platform grows. This role is a good fit for someone who enjoys both the detailed side of mortgage operations and the leadership side of coordinating people, workload and process. The salary is up to 75,000 depending on experience, and relocation assistance may be available for the right candidate who is open to moving to Wichita. National Mortgage Staffing does not set the requirements for this role. All criteria are defined by our client Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.

Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you'll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location Key Accountabilities People Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance. Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Ensure your team are properly trained on systems, security, service and quality standards. Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition. Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies. Financial Help prepare annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management. Oversee night audit function and preparation of daily financial reports. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk. Responsible Business Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner. Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Perform other duties as assigned. May also serve as manager on duty. Accountability This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team. Key Skills & Experiences Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred Wage The salary range for this role is $55,000 to $60,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Job DescriptionDescription: · Maintain standards of quality guest service. · Achieve budgeted revenues and expenses and maximize profitability related to the guest services department. · Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel. · Maintains proper supervision over all aspects of front office operations up to but not limited to front desk, PBX, shuttle drivers, & security. · Oversees all problem resolution matters in the absence of GM & Director of Rooms. · Increase the level of guest satisfaction by delivering an exceptional product through employee development. · Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. · Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Ability to accurately use various office and accounting software. Requirements: · Must have previous supervisory experience; hospitality experience preferred Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.

Job Title: Hotel Front Office Manager Division: Hospitality Reports To: Director of Hotel Operations We are currently seeking a talented individual to become a Hotel Front Office Manager for a Forbes Recommended hotel. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES The Hotel Front Office Manager is responsible for directly trains and supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Responsible for team member guest service training; ensures continuous service excellence is experienced by each and every guest, guaranteed. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Trains, cross trains, and retrains all front office personnel. • Schedules the front desk staff. • Supervises workload during shifts. • Reviews daily front office work and activity reports generated by Night Audit. • Demonstrates exceptional leadership skills by employing a “can do” attitude - accepts personal responsibility for departmental and hotel service scores and revenues as well as the actions and results of subordinates. • Ability to drive revenue through exceptional salesmanship and by inspiring others to achieve revenue goals. • Works within the allocated budget for the front office. • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager. • Enforces all cash-handling, check-cashing, and credit policies. • Upholds the hotel's commitment to hospitality. • Prepares performance reports related to front office. • Ensures implementation of all hotel policies and house rules. • Prepares revenue and occupancy forecasting. • Ensures logging and delivery of all messages, packages, and mail in a timely and professional manner. • Ensures that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. • Monitors all VIP's special guests and requests. • Follows established procedures and policies of the company. • Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • Bachelor's Degree in hospitality management or related field required. • Minimum 3 years' experience in hotel/hospitality operations required. • Minimum 3 years management experience. • Proficient in Microsoft Word, Excel, and PowerPoint. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. • Responsible for staff development and training programs. • Responsible for rewards and recognition program to maximize employee engagement. • Evaluates team members within department and delivers constructive feedback to employees in regards to performance. • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. • Determines work procedures and expedites workflow. • Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee must be able to stand and walk for the majority of the shift. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to stand, climb, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.

We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: Salary 38.500.00 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.

Job Description Join our team at Lotus Hospitality as a Front Office Manager and play a pivotal role in shaping exceptional guest experiences. You'll lead our dedicated guest services team, ensuring smooth daily operations that delight every visitor. Your leadership will drive guest satisfaction, enhancing the overall success of our hotel. As a key player in our hospitality family, you'll manage front office operations with efficiency and professionalism, fostering a welcoming environment where both guests and team members thrive. At Lotus Hospitality, we believe in making luxury experiences accessible to everyone, and we're excited to have you contribute to our vision. Let's create memorable moments together. Compensation: $17 - $19 hourly Responsibilities: Oversee all Front Desk operations, including check-in, check-out, reservations, and guest inquiries. Lead, train, and schedule front desk associates to ensure coverage and excellent guest service. Maintain high guest satisfaction scores by handling complaints promptly and professionally. Review daily arrivals, group blocks, and requests; ensure all are prepared accordingly. Coordinate with Housekeeping and Maintenance teams to communicate room status updates and service requests. Ensure the front office team adheres to standards and safety/security procedures. Maintain accurate cash handling, deposit, and audit procedures. Support the General Manager with reporting, training, and operational excellence initiatives. Qualifications: Minimum 1 year of hotel front desk experience. Prior supervisory or assistant manager experience in front desk operations. Strong communication, leadership, and problem-solving skills. Working knowledge of HotelKey or similar property management systems. Ability to manage multiple priorities and remain calm under pressure. Flexible availability, including weekends and holidays. Professional appearance and commitment to hospitality excellence. About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

ScholarMade Achievement Place is seeking a welcoming, highly organized, and emotionally intelligent professional to serve as our Office Receptionist and Floor Manager. This individual is the heartbeat of our front office-greeting families, supporting staff, and ensuring the building runs smoothly and with integrity. This position is ideal for someone who believes in community, shows up ready to serve, and understands that how we show up shapes how students grow up. Core Responsibilities Greet families, scholars, staff, and guests with professionalism and warmth Manage front office communication (calls, emails, visitor check-ins, documentation) Monitor building flow-hallways, restrooms, and key transition points throughout the day Support student transitions (late arrivals, early dismissals, and movement to/from nurse) Maintain a calm and structured front office environment Assist with inventory tracking, staff schedules, and building readiness checks Coordinate closely with the school nurse, custodial team, and meal staff Who You Are - Living the B.M.O.R.E. Way Be Present and Professional: You arrive on time, maintain a calm and polished presence, and set the tone for respectful interactions. Maintain Excellence: You keep the front office and student areas tidy, efficient, and structured-ready to meet the day's needs. Own Your Responsibilities: You follow through. You ask questions when unsure. You step up and step in. Respond with Grace: You know how to listen deeply, respond calmly, and de-escalate with dignity-even in the midst of challenges. Execute with Purpose: You view every detail-from a student's bandage to a parent's concern-as an opportunity to build trust and serve our mission. Qualifications Associate degree or higher preferred Previous experience in school settings, healthcare, or customer service strongly preferred Strong verbal and written communication skills Comfort with email, digital calendars, and google dashboards, excel, word, and other school systems Ability to remain calm and professional under pressure Commitment to ScholarMade's mission and culture