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Office manager jobs in Joplin, MO

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  • Office Manager

    Pandi, LLC

    Office manager job in Kansas City, MO

    The Office Manager supports associates and guests, ensures smooth daily office operations, and serves as the receptionist by greeting and directing guests both in person and by phone. Key responsibilities include office and front desk management, guest services, building and vendor coordination, conference room scheduling, meeting and event support, safety training, onboarding assistance, and maintaining suite and building policies and procedures Engagement & Culture Learn and model the office's history, culture, values, and policies. Build strong connections with associates, partners, and community members. Promote a trusting and engaged workplace environment. Support team connection and commitment to the mission. Deliver personalized, respectful guest experiences. Earn trust across teams, the Board, and building management/tenants. Always present the office professionally. Core Areas of Responsibility Office Management & Front Desk Operations Perform clerical duties such as photocopying, emailing, and collating. Order and maintain office supplies; manage general functions of the office. Manage conference room calendars; ensure rooms are tidy and ready before meetings. Ensure all doors are locked at appropriate times. Perform building walkthroughs for upkeep needs and report issues. Lights, music, clean space, office supply support. Change light bulbs, troubleshoot application issues, tidy common spaces/furniture. First line of defense for troubleshooting printer/tech/WiFi; communicate issues with IT and escalate as needed. Ownership of common areas and coordination of shared storage solutions. Reception & Guest Relations Warmly greet and check in guests, notify hosts, and escort visitors as needed. Provide hospitality (drinks, snacks, Wi-Fi help) and assist with video calls and basic tech setup. Manage visitor logs, iLobby check-ins, and parking validations. Support meetings and events with setup, coordination, and vendor assistance. Mail & Deliveries Receive, sort, and forward all incoming mail; respond to routine external correspondence as needed. Retrieve mail, separate and distribute by entity; coordinate misdelivered mail with building office managers. Handle packages; notify recipients; alert associates of lunch deliveries. Travel & Scheduling Assist in scheduling meetings and events. Support travel planning and itineraries using approved processes as appropriate. Building Liaison First line of defense between associates and building management. Report issues via BuildingHub, text/email management. Parking garage door issues; clearing tickets for guests. HVAC, elevator, door access, trash issues. Suite Communication & Education Communicate building announcements and alerts (parking updates, fire alarm testing, elevator service, emergency updates). Safety information education: AED, fire drills, tornado warning, stair access, emergency preparedness protocol. Internal announcements affecting associates. Breakroom/Kitchen Support Dishwasher unload/load; tidying; restocking snacks, candy, drinks, coffee, tea. Clean coffee machines; organize cabinets. Break down boxes, coordinate trash removal. Snack/candy/drink refilling; inventory. Associate Experience Assist associates hosting special events, front desk coverage. Catering coordination; event setup, execution, and cleanup. Birthdays & anniversary celebrations; team building; themed seasonal décor & candy. Personal Attributes Strong organizational, communications and interpersonal skills. Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment. Provide remarkable customer service. Excellent written and verbal communication skills. Excel in a team environment. Friendly, outgoing, welcoming personality. Professional appearance. Skills and Experience High School Diploma or G.E.D. required, bachelor's preferred. Experience in administrative or office management roles. Strong typing, writing, proofing, editing abilities. Proficiency in Microsoft Office Suite. Physical Abilities Ability to sit for extended periods; occasional standing/walking. Use of hands for typing, handling objects, tools, controls. Occasional stooping, bending, pulling, pushing. Ability to reach with hands and arms. Consistent ability to speak and hear. Ability to lift, carry, or move up to 25 pounds. Vision sufficient to clearly see and identify objects.
    $31k-46k yearly est. 3d ago
  • Office Manager

    PEPM Group

    Office manager job in Tulsa, OK

    The PEPM Group is a fast growing engineering and project management company based in Tulsa, OK, and Fayetteville, AR. Highly specialized in food processing facilities, oil/gas, and energy sectors. Our team of Professional Engineers (PE) and (Peng) are licensed in 49 states and Canada. PEPM was voted the best engineering firm (Gold) 2025 in northwest Arkansas and awarded as the Oklahoma Governor's Award for Excellence in Exporting 2025! Role Description This is a full-time on-site role for an Office Manager located in Tulsa, OK. The Office Manager will be responsible for overseeing daily office operations, providing administrative assistance, managing admin team and ensuring smooth office administration. This person will also handle customer services and internal team tasks, support executive level activities. Prepare and manage company marketing and social media tasks. Benefit - BCBS Insurance, dental and vision. 401K and match, Paid PTOs, Long and short terms, life insurance. Qualifications Strong communication skills, Excellent customer service skills Minimum 6 years of experience in office administration. Experience in office admin support and management. Ability to work independently and collaboratively. A self-starter with minimum supervision. Capable of taking tasks from inception to the completion. Outstanding organization skill, attention to detail is a must. Ability to manage tasks efficiently and effectively Bachelor's degree is required. Highly motivated and strong work ethic. Ability to learn and to be adept at company business
    $29k-43k yearly est. 3d ago
  • Front Office Manager/Residence Inn St. Louis Downtown

    Stepstone Realty 3.4company rating

    Office manager job in Missouri

    Requirements · Must have previous supervisory experience; hospitality experience preferred Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.
    $62k-78k yearly est. 13d ago
  • Bilingual Office Manager (Spanish/English) - Farmers Insurance | Kansas City Metro

    Shelbi Neel-Farmers Insurance Agency

    Office manager job in Kansas City, MO

    Job Description Farmers Insurance is seeking a bilingual (Spanish/English) Office Manager to lead operations at our retail insurance agency in the Kansas City Metropolitan Area. This leadership role is essential to the agencys success, overseeing daily operations, managing a dynamic team, maintaining budgets, and ensuring exceptional customer serviceespecially for our Spanish-speaking clients. As a key member of our team, you'll play a vital role in improving operational efficiency, enhancing client experience, and supporting our diverse customer base. Benefits Annual Base Salary + Commission + Bonus Opportunities Flexible Schedule Life Insurance Career Growth Opportunities Hands on Training Mon-Fri Schedule Responsibilities Key Responsibilities: Operations Management: Oversee the daily operations of the agency, ensuring workflows run smoothly and client needs are met. Bilingual Client Support: Communicate effectively with both English- and Spanish-speaking clients to deliver outstanding service and build long-term relationships. Team Leadership: Supervise, train, and motivate staff to meet performance goals and deliver top-tier service. Budget Oversight: Create and manage office budgets, tracking performance and implementing cost-effective strategies. Problem Solving: Quickly identify and resolve operational challenges to improve efficiency. Training & Development: Ensure all team members are trained in Farmers Insurance products, procedures, and customer service standards. Requirements Qualifications: Bilingual Fluent in English and Spanish (speaking, reading, and writing). 5+ years of experience in retail management, office management, or related field. Proven ability to lead and develop teams in a fast-paced, customer-focused environment. Strong budgeting and financial management skills. Commitment to providing exceptional customer service and resolving client concerns efficiently. Excellent organizational, communication, and problem-solving skills. Insurance industry experience is a plus, but not required. Why Join Farmers Insurance? This is more than just an office management jobit's a chance to make a difference in your community. As a bilingual leader, you'll help bridge communication gaps and ensure that all clients, especially Spanish-speaking families, feel informed, supported, and valued. Youll also help support local entrepreneurs as part of the Farmers Insurance network. Ready to Make an Impact? If you're a skilled bilingual leader ready to take charge of an agency that values community, service, and growth, wed love to hear from you. Let me know if youd like a shorter version for social media or job boards, or if you want a version translated fully into Spanish!
    $88k-141k yearly est. 20d ago
  • Dental Office Manager- Full Time

    Doc's Drugs 4.3company rating

    Office manager job in Oklahoma

    Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $46k-64k yearly est. 16d ago
  • Office Manager - Lumio Dental

    Lumio Dental

    Office manager job in Ottawa, KS

    Lumio Dental - Apply today, and we'll light the way! As an Office Manager, you will effectively manage the flow of the practice. From engaging with patients to being the liaison between team members and clinicians, you will be the central point of contact. In addition, you will oversee operations, office goals, and productivity. You will be supported and will partner with your Regional Manager to ensure the success of the practice. Our Ideal Office Manager YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional leadership skills and knowledge of operations in the healthcare industry. Our ideal Office Manager must have prior management skills, and be an effective leader with exceptional communication skills. Those that are successful in the role are organized, collaborative, and know how to train others. Job-Specific Expectations: Coordinates and manages office schedules for training, operations, and team members Oversees treatment plans and accurate estimates to the patients Partner with Dentist and Hygienist in coordinating the desired schedule to fit patients' needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Tracks and accurately pays all invoices and charges for the office, and orders supplies Makes daily bank deposits of cash and checks Ensures that all required documentation is completed efficiently and meets established deadlines Interviews, hires, and conducts performance reviews for all team members Coordinates morning huddles with team members Requirement(s): 1 year of management experience Driver's license and reliable transportation High School Diploma Bilingual is a plus Prior dental or health industry is a required Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
    $48k-67k yearly est. 12d ago
  • Office Professional D - Facilities Department

    Ritenour School District

    Office manager job in Overland, MO

    Office Professional D - Facilities Department QUALIFICATIONS: Associates Degree (may be waived based upon related training and work experience). Bachelor Degree is preferred. Five years of experience, prefer at least one year in a position above entry level. Must have ability to type 55 wpm. Application Submission Procedure - External Candidates To ensure full consideration, please complete our online application. Applications are accepted only through this process-mailed or emailed application materials will not be considered. Upload letter of interest, resume, three (3) letters of recommendation, and transcripts. All documents are required - partial or incomplete application materials will not be considered or reviewed; please make sure that all documents are uploaded appropriately. Application Submission Procedure - Internal Candidates To ensure full consideration, please complete the online application and upload an updated resume. Letters of recommendation are not required. Navigate to ********************************************************************************** and select the Employment/Job Listings tab in the left-side menu. Click on Internal Applicants . New applicants will then create an internal profile by clicking Yes, I am an employee . Click on your initials in the top right corner, select Internal Job Settings , and verify your employee status to access internal job postings. Once logged in, click on “Job Listings” and apply for the position. SALARY: Office Professional D Salary Schedule DEADLINE: Until Filled JOB DESCRIPTION JOB TITLE: Office Professional - D Job includes a variety of clerical and office responsibilities, which frequently require the handling of sensitive and confidential material. Extensive interaction with diverse publics in person, by telephone and email must be handled effectively and efficiently. Some duties, for which the employee has major or primary responsibility, are district-wide in scope and require expertise specific to that responsibility. REPORTS TO: Director of Operations EXAMPLE (S) of WORK PERFORMED: Under administrative review, is responsible for initiating and coordinating all of the clerical and office functions required in effective implementation of administrative policies and procedures.\ Provides recommendations to improve performance and increase efficiency within the department/area. Assists with organizing workload in office, establishes priorities and meets deadlines. Maintains supervisor's and own schedules of appointments and meetings. Schedules and makes arrangements for meeting rooms. Setup and manage district cell phones. Processes mail and establishes and maintains files. Monitors and arranges for maintenance of department equipment and programs (security, surveillance, elevators, fire alarm, etc.). Creates building access cards and ID cards; maintains database of access cards, alarm pins and schedules. Deals frequently with sensitive, confidential and contentious matters on a district-wide basis. Assists in compiling, adjusting and monitoring budget information on computer. Responds to telephone, electronic and written inquiries and/or refers them to the appropriate party. Initiates contacts and transacts business with outside agencies and parties. Informs supervisor about issues and concerns which he/she needs to know about. Performs searches and accesses information on the Internet. Reads publications, regulations and directives and takes action to implement them and/or refer important matters to his/her supervisor and staff. Takes initiative to relieve supervisor of administrative detail. Composes correspondence independently and/or from supervisor's notes or directions. Types, prepares, edits, and proofreads in final form a variety of materials for approval by supervisor, printing, and distribution. Administers, monitors and evaluates the effectiveness of policies and procedures as they relate to employees. Maintains and confirms accuracy of building use calendars. Monitors work order system to ensure timely completion of tasks. Maintains utility usage database Performs other related work as it appears and as assigned. ESSENTIAL FUNCTIONS: (*) (*) When a specific assignment has additional or different ESSENTIAL FUNCTION requirements, the differences will be discussed at the time of assignment. Regular attendance is required. Requires travel to work sites within a building. Reviews and interprets printed reports to obtain information necessary for decision-making, planning and management in assigned area(s). (Reading Requirement) Prepares and maintains written reports. (Writing Requirement) Communicates with departmental staff concerning proper procedures necessary for the department efficiently. (Communication Requirements) Visually obtains information from computer monitor. (Sight Requirement) Auditorily obtains information from telephone. (Hearing Requirement) Physical Demands (Strength) -Exerts 20 to 50 pounds of force occasionally, and/or -Exerts 10 to 25 pounds of force frequently, and/or -Exerts greater than negligible up to 10 pounds constantly. -Ability to sit for extended periods of time -Ability to view large volumes of written materials via computer screen and/or records/correspondence/documentation for extended periods of time. NOTE: includes personal movement and sitting some of the time, but may involve walking or standing for brief periods. KNOWLEDGE, SKILLS, and ABILITIES: Ability to establish and maintain positive working relationships with district employees and the public. Knowledge/skills of current office practices, procedures and equipment. Knowledge/skills of business English, spelling and arithmetic. Knowledge/skills of the principles of office management. Skill in word processing accurately when composing or working from rough draft at a working rate of speed. Skill in the application and interpretation of district and department policies and procedures. Ability to understand and follow written and oral directions. Ability to check numbers and written material for accuracy. Ability to make arithmetic computations and tabulations accurately with reasonable speed. Ability to maintain clerical records and to prepare reports from varied statistical and accounting information. Ability to carry out secretarial duties independently and handle correspondence without review. Ability to perform word processing and data entry tasks with speed and accuracy. Ability to prioritize work to meet goals on a timely basis. Ability to instruct other clerical staff effectively. Ability to develop, layout and implement clerical procedures from general instructions. Ability to communicate effectively both orally and in writing. Ability to use coding and filing schemes. Ability to independently solve problems and make decisions. Ability to use district software packages. Ability to assume leadership role in data management systems. Working knowledge of computer word processing systems, spreadsheet applications, and database systems. Vocational Preparation : (Experience) Five years experience, with at least one year in a position above entry level preferred. Typing speed with accuracy - 55 wpm preferred. Must pass skills assessment at proficient level in Google Docs, Sheets and Forms; Microsoft Word and Excel, spelling, math, sorting, filing, grammar and proofreading. Education Preparation : (Formal and Informal) Associate's Degree (may be waived based upon related training and work experience) B.A. or B.S. preferred SALARY: Office Professional D Schedule FLSA Status: Non-Exempt JOB CATEGORY: Support Staff WORK ASSIGNMENTS AND EVALUATION: Staff assistant responsibilities are assigned upon employment. Work duties may be assigned verbally and in writing. Staff assistant work involves ongoing contact with supervisor. Employee in this position is evaluated annually (minimum).
    $44k-71k yearly est. 60d+ ago
  • Dental Office Manager

    Ideal Dental

    Office manager job in Oklahoma City, OK

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $40k-56k yearly est. 23d ago
  • Dental Office Manager- Full Time

    DOCS Health

    Office manager job in Oklahoma City, OK

    Job DescriptionDescription: Lead with Excellence: Shape the Future of Dental Care as Our Office Manager! Join our dynamic team and seize the unique opportunity to provide exceptional comprehensive care in a state-of-the-art private practice. Now is the time to elevate your career by becoming the face of a growing practice, collaborating with leading dental providers, and advancing your career within a global organization. Office Hours: Monday through Friday: 8:00 AM - 5:00 PM Saturdays: 8:00 AM - 4:00 PM Responsibilities: Foster a positive, growth-minded office environment that encourages teamwork and enhances team member retention. Align the clinic with company culture, values, standards, and operational practices. Develop team members through active leadership, comprehensive training, counseling, and coaching. Drive year-over-year revenue growth while managing expenses to meet monthly goals and budget requirements. Utilize analytics to identify opportunities for improvement and address low performance with actionable solutions. Investigate and resolve staff and patient concerns with timely and effective conflict resolution. Gain proficiency in people-related functions including hiring, onboarding, retention, performance evaluation, compensation, and separation processes. Report weekly to the Area Manager on practice metrics, accomplishments, goals, and improvement plans. Ensure compliance with all policies and regulations set forth by relevant agencies. Maintain a professional appearance and demeanor in accordance with company policies. Uphold good housekeeping standards throughout the practice. Requirements: Minimum of 2 years of experience in dental office management. Excellent interpersonal, verbal, and written communication skills. Ability to exercise diplomacy, discretion, sound judgment, leadership, and flexibility in various situations while maintaining confidentiality. Strong organizational and time management skills. Proficient in Windows Operating System and Microsoft Suite; dental software experience is required. Must have or be willing to obtain a Real ID prior to gaining access. Successful completion of background check (including criminal record check) and urinalysis. Benefits For Full Time Staff: Competitive Compensation Generous Paid Time Off Paid Holidays Medical, Vision, and Dental benefits. Health Savings Account, Life Insurance, Long Term Disability, and Short-Term Disability. 401k with matching program after one year of service. Access to all Army and Air Force Exchange Services (AAFES) facilities and services. With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
    $40k-56k yearly est. 14d ago
  • Customer Engagement Unit Manager (Bilingual)

    Trueml

    Office manager job in Lenexa, KS

    Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. About the RoleWe are seeking a strategic, results-driven Customer Engagement Unit Manager to oversee a high-performing team of Collections Specialists focused on maximizing recoveries while delivering a best-in-class customer experience. This leadership role demands a seasoned collections professional capable of driving operational excellence, elevating agent capability, and ensuring adherence to all regulatory and compliance standards. The ideal candidate brings advanced expertise in collections strategy, performance optimization, real-time operational management, and targeted coaching, with a demonstrated ability to influence outcomes, strengthen team effectiveness, and achieve ambitious recovery goals within a dynamic, compliance-driven environment.Key Responsibilities Lead, coach, and develop a team of ~15 Collections Specialists, driving consistent achievement of recovery and performance targets. Conduct weekly 1:1s focused on liquidation outcomes, call quality, compliance, talk-off execution, and individualized skill development. Deliver ongoing side-by-side coaching, call monitoring, and targeted training to improve negotiation, engagement, and consumer experience. Hold agents accountable to daily and weekly expectations, including outreach KPIs, promise and activation rates, contact strategies, and policy compliance. Facilitate regular team meetings to reinforce collection strategies, regulatory requirements, and evolving performance priorities. Complete semi-annual performance reviews and develop tailored performance improvement and growth plans aligned to collection competencies. Oversee real-time operations, adjusting staffing, schedules, and workflow to maintain service levels and maximize right-party contact opportunities. Manage escalated calls and emails with strong negotiation, leadership presence, and effective de-escalation techniques. Ensure all collection activities align with internal policies, client requirements, FDCPA, Reg F, UDAAP, and applicable state regulatory standards. Analyze performance trends and portfolio insights to identify gaps, recommend solutions, and drive increased liquidation and operational efficiency. Partner with leadership to refine talk tracks, contact strategies, and processes that elevate payment rates, agent productivity, and consumer outcomes. Support the implementation of new tools, workflows, and training initiatives that strengthen collection outcomes and team effectiveness. Consistently meet and exceed deadlines for assigned projects and tasks, demonstrating strong time-management, prioritization, and organizational execution to support departmental goals and operational timelines. Design and implement creative team-engagement activities that strengthen culture, reinforce performance priorities, and enhance collaboration, motivation, and overall employee experience within the unit. Required Skills & Qualifications Educational Requirements: High school diploma or equivalent required; Bachelor's degree preferred. Experience Requirements: Minimum 4+ years of collections experience, with at least 2+ years in call center or collections team leadership strongly preferred. Exceptional and or expert-level thinking in collections operations, including call strategies, portfolio management, regulatory compliance, consumer negotiation techniques, and best practices for driving recoveries in a regulated environment. Exceptional communication, coaching, and interpersonal skills, with the demonstrated ability to influence performance, develop talent, and guide agents toward consistent results. Strong analytical and critical-thinking capabilities, with a high level of attention to detail in evaluating trends, identifying performance gaps, and executing data-driven decisions. Proven ability to manage multiple priorities and maintain operational excellence in a fast-paced, metrics-driven collections environment. Demonstrated success leading a collections team, improving liquidation rates, and strengthening skills through targeted coaching, accountability frameworks, and performance optimization. Ability to foster a positive, collaborative, and professional team culture grounded in compliance, customer experience, and measurable outcomes. Proficiency with essential call center technologies, including dialers, CRM platforms, reporting dashboards, and workflow management tools. Our Dedication to Diversity & Inclusion TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference. For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy .
    $94k-147k yearly est. Auto-Apply 4d ago
  • Customer Service Manager - In Office

    The Nuckolls Agency

    Office manager job in McCune, KS

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Office Manager NEKS

    Cornerstones of Care 3.8company rating

    Office manager job in Topeka, KS

    We are seeking an Office Manager to join our team. Pay Range: $21 - $23 Hourly Your role will oversee the day-to-day functions of the office specifically related to the customer and staff needs. You will also ensure positive customer experience while providing support to meet the various needs. WHAT YOU WILL DO: * Develop various reports and correspondence * Assist as back up to all the Administrative Support Team, as needed * Assist with invoice submissions * Assist with special projects as assigned WHAT YOU WILL BRING: Our ideal candidate will have 1-3 years of relevant work experience and the following: * High school diploma: Bachelor's degree preferred * At least 21 years of age and pass background check, physical, and drug screening * A valid driver's license, proof of current vehicle insurance, and reliable transportation. WHO WE ARE: Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas: * Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful. * Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care. * Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community. CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS: * Nonviolence - helping to build safety skills and a commitment to a higher purpose. * Emotional Intelligence - helping to teach emotional management skills. * Social Learning - helping to build cognitive skills. * Open Communication - helping to overcome barriers to healthy communication, learn conflict management. * Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority. * Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships. * Growth and Change - helping to work through loss and prepare for the future. OUR WIDE STATEMENT: At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization. OUR DIVERSITY STATEMENT: * We partner for safe and healthy communities. * We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated. * We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status. * We stand for anti-racism, equity, and inclusivity. * We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization. * We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices. OUR BENEFITS: Cornerstones of Care offers a competitive benefits package, which includes: * 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave * Team members who work at least 30 hours per week are eligible for * Health insurance benefits (medical, prescription, dental, vision) * Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts) * Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life) * Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member * Retirement savings plan (401K) with employer match * Pet Insurance * Employee assistance program (EAP) * Tuition reimbursement program * Public Service Loan Forgiveness. * To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide. Questions? Please contact: Cornerstones of Care, People Experience Team 8150 Wornall Rd., Kansas City, MO 64114 Phone: ************** Fax: ************** Like us on Facebook at: ******************************************** Cornerstones of Care is an Equal Opportunity Employer Qualifications
    $21-23 hourly 29d ago
  • Dental Office Manager

    Elite Dental Partners 4.1company rating

    Office manager job in Saint Louis, MO

    A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. We are seeking an Office Manager that shares our passion for patient care and education to lead the team. Responsibilities Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development Work closely with other departments to ensure proper support for practice operation Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs Complete all administrative tasks accurately and timely Qualifications Bachelor's degree in a business or healthcare discipline preferred Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred Knowledge of dental insurance and explanation of benefits preferred Excellent time management and analytical skills with the ability to quickly resolve issues Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred Willingness to travel up to 20% to support surrounding offices Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Salaried Rate$55,000-$65,000 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $55k-65k yearly Auto-Apply 3d ago
  • Front Office Manager

    Davidson Hospitality Group 4.2company rating

    Office manager job in Saint Louis, MO

    Property Description Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis's top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city's premier hotels! Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents, night audit, and valet attendants, and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Marriott/Lightspeed experience preferred Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $51k-65k yearly est. Auto-Apply 60d+ ago
  • Mgr Front Office

    IHG Career

    Office manager job in Oklahoma

    Role Purpose The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you'll deliver this through managing all aspects of the front office (for example guest registration, porter services, business center, telephone services, concierge services, and guest reservations). You'll also create the warm atmosphere that makes our guests feel at home in any location Key Accountabilities People Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance. Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties. Ensure your team are properly trained on systems, security, service and quality standards. Guest Experience Ensure your front office team delivers a great service, professional attention and personal recognition. Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies. Financial Help prepare annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management. Oversee night audit function and preparation of daily financial reports. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk. Responsible Business Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner. Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Perform other duties as assigned. May also serve as manager on duty. Accountability This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team. Key Skills & Experiences Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration, plus 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred Wage The salary range for this role is $55,000 to $60,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $55k-60k yearly Auto-Apply 27d ago
  • Front Office Manager/Residence Inn St. Louis Downtown

    Stepstone Hospitality Inc.

    Office manager job in Saint Louis, MO

    Job DescriptionDescription: · Maintain standards of quality guest service. · Achieve budgeted revenues and expenses and maximize profitability related to the guest services department. · Develop short- and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel. · Maintains proper supervision over all aspects of front office operations up to but not limited to front desk, PBX, shuttle drivers, & security. · Oversees all problem resolution matters in the absence of GM & Director of Rooms. · Increase the level of guest satisfaction by delivering an exceptional product through employee development. · Manage the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. · Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Ability to accurately use various office and accounting software. Requirements: · Must have previous supervisory experience; hospitality experience preferred Must have a comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. · Additional language ability preferred. Minimum lifting of 20 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 20 pounds. · Other duties may be assigned.
    $43k-59k yearly est. 8d ago
  • Hotel Front Office Manager

    Lead Allies

    Office manager job in Hot Springs, AR

    Job Title: Hotel Front Office Manager Division: Hospitality Reports To: Director of Hotel Operations We are currently seeking a talented individual to become a Hotel Front Office Manager for a Forbes Recommended hotel. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES The Hotel Front Office Manager is responsible for directly trains and supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Responsible for team member guest service training; ensures continuous service excellence is experienced by each and every guest, guaranteed. Always presents a friendly and professional image at the Hotel/Casino. The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Trains, cross trains, and retrains all front office personnel. • Schedules the front desk staff. • Supervises workload during shifts. • Reviews daily front office work and activity reports generated by Night Audit. • Demonstrates exceptional leadership skills by employing a “can do” attitude - accepts personal responsibility for departmental and hotel service scores and revenues as well as the actions and results of subordinates. • Ability to drive revenue through exceptional salesmanship and by inspiring others to achieve revenue goals. • Works within the allocated budget for the front office. • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager. • Enforces all cash-handling, check-cashing, and credit policies. • Upholds the hotel's commitment to hospitality. • Prepares performance reports related to front office. • Ensures implementation of all hotel policies and house rules. • Prepares revenue and occupancy forecasting. • Ensures logging and delivery of all messages, packages, and mail in a timely and professional manner. • Ensures that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. • Monitors all VIP's special guests and requests. • Follows established procedures and policies of the company. • Other duties as assigned. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. • Bachelor's Degree in hospitality management or related field required. • Minimum 3 years' experience in hotel/hospitality operations required. • Minimum 3 years management experience. • Proficient in Microsoft Word, Excel, and PowerPoint. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. • Responsible for staff development and training programs. • Responsible for rewards and recognition program to maximize employee engagement. • Evaluates team members within department and delivers constructive feedback to employees in regards to performance. • Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. • Determines work procedures and expedites workflow. • Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to obtain and maintain an Arkansas Racing License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee must be able to stand and walk for the majority of the shift. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to stand, climb, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.
    $36k-48k yearly est. Auto-Apply 6d ago
  • Front Office Manager

    Aloft Tulsa 4.2company rating

    Office manager job in Tulsa, OK

    We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: Salary 38.500.00 Key Responsibilities: Led and trained front desk staff, and managed shift schedules. Process guest check-ins, confirm reservations, assign rooms, and issue room keys. Handle confidential guest information with integrity. Resolve guest complaints and requests in a friendly, professional manner. Ensure the lobby and common areas are clean and welcoming. Manage cash drawer contents and transactions during shifts. Coordinate with Housekeeping/Maintenance to ensure room readiness. Process payments (cash, debit, credit) and check-outs, resolving any charges. Generate daily reports (arrivals, departures, special requests) and ensure accuracy. Supervise staff performance and complete performance reviews. Assist guests with directions and information about the property and local areas. Perform administrative duties such as filing and updating records. Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently. Complete other duties as assigned. Requirements: Minimum 2 years of hospitality experience. Minimum 2 years of front desk experience. At least 1 year of supervisory experience, preferably in hospitality. Proficiency in Windows OS and company-approved spreadsheets and word processing. Strong verbal and written communication skills. Ability to handle guest complaints and resolve issues promptly. Ability to manage time effectively in high-pressure situations. High school diploma or equivalent. Physical Demands: Regularly required to walk, stand, and use hands to reach. Frequently required to stoop, kneel, crouch, or crawl. Must be able to lift and move up to 50 pounds occasionally.
    $37k-48k yearly est. Auto-Apply 60d+ ago
  • Front Office Manager

    The Inn at Meadowbrook

    Office manager job in Prairie Village, KS

    Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!) We're looking for a Front Office Manager to ensure every guest at our hotel has an exceptional stay with us! Must like smiling, being helpful, and having a positive, can-do attitude! This position is eligible for monthly and semi-annual bonuses after 90 days. Provide superior customer service through every guest encounter Always be smiling, helpful, and have a positive, can-do attitude Lead Front Office operations on a daily basis Develop, lead, and train new and existing staff members Provide superior customer service through every guest encounter Resolve guest and employee issues Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary Gather financial and operational information and submit daily reports at the end of the shift Act as Manager on Duty for all departments as needed Inspect guest rooms as needed Create and revise SOPs Must be available to be on-call as needed 40 hours per week position, and must be able to work any nights and days High school diploma or equivalent certification required (GED) Bookkeeping skills and experience with MS Office are a plus Have superb communication skills, management skills, and multitasking skills Hospitality leadership experience in hotels of at least 1 year is required for this role
    $37k-50k yearly est. 25d ago
  • Front Office Manager

    Hotel Lotus Stadium

    Office manager job in Kansas City, MO

    Job Description Join our team at Lotus Hospitality as a Front Office Manager and play a pivotal role in shaping exceptional guest experiences. You'll lead our dedicated guest services team, ensuring smooth daily operations that delight every visitor. Your leadership will drive guest satisfaction, enhancing the overall success of our hotel. As a key player in our hospitality family, you'll manage front office operations with efficiency and professionalism, fostering a welcoming environment where both guests and team members thrive. At Lotus Hospitality, we believe in making luxury experiences accessible to everyone, and we're excited to have you contribute to our vision. Let's create memorable moments together. Compensation: $17 - $19 hourly Responsibilities: Oversee all Front Desk operations, including check-in, check-out, reservations, and guest inquiries. Lead, train, and schedule front desk associates to ensure coverage and excellent guest service. Maintain high guest satisfaction scores by handling complaints promptly and professionally. Review daily arrivals, group blocks, and requests; ensure all are prepared accordingly. Coordinate with Housekeeping and Maintenance teams to communicate room status updates and service requests. Ensure the front office team adheres to standards and safety/security procedures. Maintain accurate cash handling, deposit, and audit procedures. Support the General Manager with reporting, training, and operational excellence initiatives. Qualifications: Minimum 1 year of hotel front desk experience. Prior supervisory or assistant manager experience in front desk operations. Strong communication, leadership, and problem-solving skills. Working knowledge of HotelKey or similar property management systems. Ability to manage multiple priorities and remain calm under pressure. Flexible availability, including weekends and holidays. Professional appearance and commitment to hospitality excellence. About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.
    $17-19 hourly 19d ago

Learn more about office manager jobs

How much does an office manager earn in Joplin, MO?

The average office manager in Joplin, MO earns between $26,000 and $54,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Joplin, MO

$38,000
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