Office manager jobs in Lafayette, IN

Austin Industrial is currently seeking an experienced Field Office Manager for projects in the Lafayette, Indiana area. We excel at what we do and are looking for talented professionals that want to excel with us. The Field Office Manager responsibilities are to provide overall direction and control over the jobsite accounting, personnel functions, and other administrative support functions required to support the project staff. Functional Areas of Responsibility Jobsite accounts payable/receivable. Job cost accounting. Change order accounting. Support of job status reports. Owner billings. Project insurance administration. Personnel administration. Payroll administration. Jobsite office administration. Specific Duties and Responsibilities Prepare and submit monthly pay requests in accordance with contract terms. Oversee all field payroll functions for both hourly and salaried employees; ensuring that all hours worked are properly documented, coded, and reported to the Austin Accounting Department. Receive and distribute payroll checks in accordance with established policies and procedures. Receive and process all invoices and pay requests from suppliers and subcontractors, including M/WBE and subcontractor man-hour reporting. Ensure the necessary back-up documentation is on file before approving invoices for payment. Monitor the entire invoice system to ensure that subcontractors and suppliers are being paid in a timely manner. Follow up with subcontractors and suppliers to receive appropriate back-up documentation. Maintain the project job-cost ledgers that support pay requests to the owner. Work with the Project Manager to ensure that all subcontractors have the necessary bonding and insurance documents properly completed and on file before their scope of work commences. Incorporate change order revisions into the schedule of values. Assist in preparation of the monthly job status report. Ensure that all project cost items are coded properly according to the chart of accounts and recorded and paid in a timely manner. Monitor all reports from the performance reporting system for accuracy and consistency and assist Project Manager in making all necessary revisions. Direct a variety of jobsite personnel functions, (e.g., pre-employment/pre-transfer physical exams and drug tests, reference checks, new employee enrollments and orientations, group insurance) Assist the Project Manager in a number of functions related to close out of a project to include the final billing to the owner. Perform a wide variety of related administrative support tasks, (e.g., preparation of safety reports, equipment inventories and maintenance records). Ensure that all equipment onsite is reported for insurance purposes. Establish and maintain the project filing system. Perform general office and clerical duties. Perform other duties as assigned. Qualifications 3+ years of accounting experience working in an industrial setting. Knowledge of accounting software programs. (ex: TRACK, CATS) Knowledge of MS Office (ex: Excel) Ability to multi-task and handle multiple deadlines. Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned. Austin Industrial is an Equal Opportunity Employer. See the “Know Your Rights” poster available in English and Spanish. See the “Pay Transparency Nondiscrimination Provision” poster available in English and Spanish. No Third-Party Inquiries Please This Company does not accept and will not consider unsolicited resumes, or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( i.e. , payment must be required pursuant to the terms of a written agreement). Accessibility Note If you are a job seeker with a disability and require reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** You are: You are an expert in customer support and contact centers, with an understanding of the software that enables them. You understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've experimented with or implemented GenAI solutions and understand how they can be used to drive efficiencies and enhance the experience for both customers and agents. You've previously led a customer support transformation and understand large scale technology delivery. You understand how to identify and quantify cost savings or revenue opportunities, identify initiatives to realize value, and can execute against them. Additionally, you are familiar with the selling process, and you've pitched proposals and solutions to help solve client problems. Working in an agile, fast-paced environment at the forefront of new trends energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills? Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.The Work: + Evaluate clients' current customer service offerings and organizations, identify gaps and opportunities, to generate and prioritize recommendations, offering strategic solutions that address their unique needs and business goals + Quantify business cases, estimating the value impact of your recommendations, and sequence transformation roadmaps to realize benefits over time + Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences + Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions + Help advise on how technologies, including CCaaS, CRM, and GenAI can be leveraged to deliver on target outcomes such as revenue growth, cost-savings, and improved experiences + Advise clients on ways to measure success and improve their customer-centric metrics + Establish relationships with client stakeholders and build long-term partnerships for Accenture + Identify opportunities and drive new business development efforts to help new and existing clients transform their customer service + Manage and coach junior team members, and continue to grow your own expertise + Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Here's What You Need:At least 8 years of experience in a role with customer support, executive ownership, leadership, and selling duties such as: + Working in-depth with customer service and support business processes and capabilities + Solutioning and selling new ideas and proposals + Incorporating experience design and analytics into customer service, and support processes + Leading and understanding large, complex global transformation projects At least 5 years of experience working with: + Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem + Customer service platform technologies such as Salesforce and Dynamics + Artificial intelligence and front-end digital platforms + Bachelor's degree Bonus Points If: + Your Bachelor's degree is in engineering, computer science, information systems, or business + You have an MBA or equivalent graduate degree + You were responsible for a customer support organization + Have hands on experience with artificial intelligence and conversational design + Have expertise working with organizations within Consumer Goods, Retail, Life Sciences, Automotive, Travel & Hospitality sectors. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Dental Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation Monday-Friday 8:00-5:00 Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come “Bond” With Our Team? Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Assistant Sales Desk Manager supports the overall leadership, performance, and culture of the Delaware Life Marketing (DLM) Sales Desk. This role partners directly with the Manager of the Sales Desk to oversee day-to-day workflow, coach inbound sales representatives, elevate service standards, and reinforce a consistent "One Distinct Message" experience across all Sales Desk interactions. The Assistant Manager plays a key role in training, recognition, and continuous improvement that strengthens advisor engagement and drives sales outcomes. How You'll Contribute: Sales Desk Leadership & Support * Serve as the primary support partner to the Sales Desk Manager in running day-to-day desk operations. * Act as second-in-command for the Inbound Team, including oversight of workflow, call coverage, assignment management, and service escalations. * Provide leadership presence when the Manager is unavailable - ensuring execution of the Teams daily activities, service consistency, timely decision-making, and clear communication. Coaching, Development & Training * Support onboarding and ongoing training for Inbound Sales Representatives, ensuring strong understanding of DLM products, processes, technology, and the 6 Step Sales Process * Deliver group training sessions and one-on-one coaching to enhance sales effectiveness, messaging quality, and advisor experience. * Reinforce performance expectations, professional standards, and role clarity for all desk representatives Performance & Quality Management * Assist with annual performance evaluations, including gathering KPI data providing feedback, and identifying development opportunities. * Monitor service levels, call quality, advisor satisfaction, and workflow metrics; recommend improvements to elevate the desk's performance. * Partner with the Manager to address elevated service issues and ensure timely, accurate resolutions. Hiring & Talent Pipeline * Participate in the recruiting of as well as the interviewing and selecting of candidates for internal and inbound roles. * Support career-pathing initiatives that help reps progress from Inbound to Internal Wholesaler to Hybrid Wholesaler and to External Wholesaler. * Provide opportunities to learn more about key roles in Sales Distribution, Marketing, Sales Enablement, and Operations. Culture & Recognition * Promote a positive, engaged desk culture through Bravo's "Meaningful Recognition" program and regular team reinforcement. * Encourage behaviors aligned to DLM's 7 Pillars. Industry Knowledge & Research * Stay informed on trends in sales desk models, advisor support strategies, and competitive service design. * Provide insights and recommendations that strengthen the DLM Sales Desk's positioning and effectiveness. We are looking for: * Bachelor's degree in business, finance or a related field or experience in lieu of education. * 3 - 4+ years of experience in a sales desk, internal wholesaling, customer engagement, or advisor support environment. * Knowledge of annuities, financial services products, and industry terminology is required. * Exceptional communication and relationship building skills. * Experience in coaching, training, and mentoring others is strongly recommended. * Proficiency in CRM systems, Salesforce preferrable, data analytics tools, and sales platforms. * Series 6 and 63 licenses required * Series 26 license required (or ability to obtain within 30 days of hire). Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-JL1

Residential Team Manager DIVISION: Residential SUPVERVISOR: Coordinator CLASSIFICATION: Non-Exempt PURPOSE: Supervise direct care staff and coordinate the day-to-day activities and maintenance of the group home. Maintain communication flow within the Agency and Community Living Services division. The overall objectives are to provide a home environment that is as normal as possible and to foster the development of each client to their highest independence. KEY AREAS OF RESPONSIBILITY: Supervise direct care staff to ensure the PCISP (Person-Centered Individualized Support Plan) is being implemented for each client. Assist in coordinating the scheduling of DSP's involved in assigned houses. Participate and be flexible in covering designated shifts on an emergency basis and on call rotation. Document the major activities of the clients in daily notes. Maintain accurate records of support provided to the client. Oversee file maintenance and record keeping in the home. Must be able and willing to use personal cell phone as needed, or company device as available for time entry. Plan and provide instruction in communication skills, daily living skills, socialization skills, fine and gross motor skills, perceptual skills, and any other areas based on programming needs. Monitor and ensure that all monthly safety drills are complete and turned into the appropriate personnel. Ensure complete documentation of behavior, seizures, accidents/incidents, all tracking, MAR is done on a daily basis. Responsibly pass or monitor medication administration based on client's needs. Ensure that all necessary medications are available to the staff and clients at all times. Prepare expired or discontinued medication for destruction and route to the QIDP or Wellness Nurse as necessary. Complete med checklist. Display patience in all situations involving clients. Speak in an even, positive, and personal tone of voice when conversing with clients. Appropriately respond to client's behavior via verbal and/or physical intervention based on the needs of the client. Follow policies/procedures set forth by the Supported Living department and the agency. Attend and participate in monthly Team Manager DSP Supported Living meetings. Route all receipts, cancelled checks, food stamp receipts, and bills for clients to the waiver benefits specialist as necessary. Monitor physical condition of the client's home while ensuring a safe and sound environment. Ensure that the home of the clients maintains the cleanliness standard of the Supported Living department. Must be able to provide direct care at a minimum of 20 hours per week. Must be able to care for the physical needs of clients including feeding, hygiene, and toileting. Must be capable of assisting in physically transferring/moving clients when needed. Physical activities may include but not be limited to: lifting up 25-50 pounds (depending on client); bending; reaching; stretching; grasping; visual acuity; walking; squatting, kneeling, twisting, climbing, crawling, stooping, carrying, pushing, pulling, guiding; and transporting. Provide first aid and physical assistance to the individual as needed. Use of medical adaptive equipment including, but not limited to: Wheelchair, Hoyer Lift, Shower Chairs, Blood Sugar Testing Equipment, CPAP, Oxygen, BP and any others required. Remain awake and available to support client at all times during scheduled hours. Train staff as related to clients, their home, and BQIS related standards. Complete Record of trainings for each session. Assist clients in budgeting their funds. Transport clients to and from appointments and other activities as scheduled regardless of distance. Safeguard clients and families' human and civil rights. Actively involve the clients in community events. Ensure all clients medical needs are met including but not limited to taking clients to medical, lab and therapy appointments. Communicate with nursing staff. ESSENTIAL JOB SKILLS: Plan and participate in special community-based activities for clients. Actively involve the clients in community events. Participate in client-related meetings, as requested. Assist with the finances of the clients by staying within the spending guidelines set forth by the FEQAA (spend-downs). Promote agency philosophies, generate team spirit, create, and maintain an environment that fosters employee satisfaction, maximizes productivity and profitability. Must be willing to maintain open availability. Attend/request related training as authorized or required. Must have the ability to successfully work in both independent and group settings. Must have the ability to effectively communicate during a crisis situation. REQUIREMENTS: High School Diploma or GED required. Minimum of one year of experience in a caregiving environment preferred. Must be capable of obtaining and maintaining certification in CPR, First Aide, and NCI and perform if necessary, and Medication Administration. Must have excellent oral and written communication skills and maintain confidentiality with sensitive information. Maintain a valid Indiana driver's license, insurance on personal vehicle (minimum of PLPD with medical liability coverage), and maintain insurability as defined by the agency liability insurance carrier. The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent to the job. The immediate supervisor may elaborate on the above list if the duties come within the employee's realm of responsibility. #IND123 Powered by ExactHire:113014

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Training & development About the Role: This role serves as the welcoming face, heartbeat and vibrant pulse of the Academy, orchestrating the rhythm of music education with enthusiasm. From warmly welcoming students, to driving sales and developing positive relationships. You will play a pivotal role in creating exceptional experiences. If you're driven by passion, thrive in a sales-oriented environment, and crave the excitement of contributing to musical journeys, we can't wait to hear from you! Responsibilities: Administrative Support: * Provide comprehensive administrative assistance to directors and staff, including handling phone calls, emails and inquiries. Maintain and update office records, documents and filing systems, and ensuring accuracy and accessibility. * Customer Service: Greet and assist customers visiting the academy with a friendly face, and a professional first point of contact. Address customer inquiries, and provide information about our music lessons programs. * Inventory Management: Maintain inventory levels of office, retail items, cleaning supplies, etc. ordering as needed. Keep track of equipment and accessories, to ensure availability for academy, teachers and customers. * Data Entry and Reporting: Enter data into databases and generate reports as required. Compile and analyze data to support decision making, and improve operational efficiency. * Communication: Communicate effectively with Directors, Staff, Teachers and Partners of the Academy. Draft and proofread correspondence, documents, and reports as necessary.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3840 East Market Street Location: USA Marshalls Store 1620 Logansport INThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00

Jefferson Manor Are you a Business Office Manager seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Business Office Manager, you are responsible for the overall management of business office activities in accordance with current applicable federal, state, and local standard guidelines and regulations, and as directed by the administrator. You will also be responsible for coordinating with the Central Billing Office on managing insurance payments, including private, Medicare, Medicaid, and other managed care; managing refunds for accounts receivable, and maintaining appropriate logs and reports, not limited to, resident funds, census records, and case accounts. Do You Have What It Takes? A fire and passion for working with seniors A flexible, fun, and energetic personality High school diploma, or equivalent, required Associates degree in business or accounting fields preferred Prior experience in business office operations in a LTC/SNF/AL/MC setting required Must possess effective communication skills to maintain positive relationship with residents, families, staff, physicians, consultants, providers, and governmental agencies, their representatives, and the community Current knowledge of local, state, and federal guidelines and regulations Professional image in both appearance and behavior Excellent written and oral communication skills Why is Tutera THE Employer of Choice? Tutera Senior Living & Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees' and residents' unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made? Tutera offers stability; our family-owned company was founded in 1985! Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home! Tutera Senior Living & Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University, every employee has the opportunity to learn new skills and become the best they can be! Apply today and let us show you how we are inspired by you. Equal Opportunity Employer. The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits. Benefits How Can You Benefit? Advanced Pay Financial Literacy Classes Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more! Child Care Discount Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) for Eligible Locations Tuition Reimbursement Paid Time Off Holiday Pay Exclusive Tutera Perks Tutera University Advancement Opportunities Job ID 2025-14235

Job Description Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. Responsibilities •Assemble and maintain resident and employee files according to company standards and state regulations. •Make bank deposits in a timely fashion. •Provide assistance to home office to ensure that the monthly accounting close are accomplished in an accurate, complete and in a timely. •Maintain inventory and order office supplies. •Is knowledgeable of the programming of telephone system, computers, thermostat controls, alarm system, fire alarm, and nurse call system. •Maintain community roster of clients in compliance with state regulations. Maintain current listing of employee phone numbers. •Maintain current listing of critical service providers in the event of an emergency. Ensure all employees have crin1inal record clearance and on file. •Ensure that all documents used in the day-to-day operations are the correct version, and presents a positive image of the Community. •Ensure that there are adequate brochures and move-in packets ready for tours and admissions. •Maintain records of employee in-services. Qualifications •High school diploma or general education degree (GED) preferred •Experience as office manager in healthcare setting preferred. •High level of ability in effective and succinct communication, written, and oral with residents, families, staff, vendors and the general public. •Valid driver's license •Must have compassion for the desire to work with the elderly. •Must demonstrate the ability to work responsibly as a team member as well as an individual. •Working knowledge of computers including Excel, Word, and MS Office is required. •Ability to manage multiple priorities simultaneously. •Ability to follow through with complex and detailed projects to completion. •Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodations Benefits Offered to full time staff •Medical, dental, vision insurance •Paid time off Accrue immediately! •Life Insurance paid by company •Short term Disability •Long term Disability •Accident Insurance •401k with match starting immediately upon hire Benefits for all staff •DailyPay © (Advanced pay product). Work today, Get paid tomorrow! •Discount meals while working -$3/meal

We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As Office Manager, you are a key team member supporting the work of management and other staff. You are responsible for clerical, receptionist, bookkeeping, and project-based work to contribute to the day-to-day operations of Ground Guys. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis.Specific Requirements: Direct and coordinate the administrative services in the office Perform administrative functions including billing, payables, sales tracking, project tracking and collection activity Work closely with the sales & production teams to ensure good flow of communication and data Maintain office staff by recruiting, selecting, orienting, coaching, counseling, and disciplining employees Job Requirements: Minimum two years admin experience Previous experience in a management role Strong written and verbal communication skills Detail-oriented with strong data entry skills Professional appearance and personality Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $18.00 - $25.00 per hour When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

The Guest Service Manager will lead the front office team in providing warm, personalized service that leaves a lasting impression. This role requires a hands-on leader with a passion for hospitality, strong problem-solving skills, and the ability to create a welcoming environment for guests and associates alike. Oversee front desk operations, breakfast, guest satisfaction, and team performance, ensuring that every interaction reflects Ivy Hospitality's commitment to excellence. ____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead and inspire the front office team to deliver seamless check-in, check-out, and overall guest experiences with warmth and professionalism. Act as the primary point of contact for guest concerns, resolving issues efficiently and ensuring complete satisfaction. Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality, maintain eye contact, and present a polished, professional appearance. Manage daily front desk operations, including reservations, room assignments, and guest requests. Monitor hotel occupancy, rates, and revenue management strategies, collaborating with sales and revenue teams as needed. Train, coach, and develop front desk associates, ensuring they are equipped to handle guest interactions confidently. Conduct daily team huddles to review service expectations, performance goals, and upcoming hotel events. Oversee front desk cash handling, billing accuracy, and financial reconciliation processes. Ensure compliance with all front office policies, safety procedures, and brand standards. Work closely with housekeeping, maintenance, and food & beverage teams to ensure seamless guest experiences. Identify opportunities to enhance guest satisfaction and implement service improvements. Assist in recruiting, hiring, and onboarding new front office associates. Maintain an organized front office environment, ensuring the lobby and reception areas are clean, inviting, and fully stocked with guest amenities. Qualifications: Education: High school diploma or equivalent required; hospitality or business management training preferred. Experience: Minimum of 2-3 years of front desk or hotel operations experience, with prior supervisory or management experience preferred. Strong leadership skills with the ability to motivate and develop a team. Excellent verbal and written communication skills, with a passion for guest service. Proficient in hotel property management systems and front office technology. Strong organizational and multitasking abilities, with attention to detail. Ability to handle stressful situations with professionalism and problem-solving skills. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

Regional Occupational Care Center - Requisition #2543 Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community. With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life. Responsibilities Oversees and manages the day-to-day operations. Supervises all non-provider staff in the front and back offices and is the liaison between the providers, office staff, and administrative staff at Unity Healthcare. Oversee, prepare, and review company records for legal compliance of workers' compensation cases, as well as facilitate, train, and oversee federal and nonfederal drug and alcohol screening processes. Responsible for the administration of all of Unity Healthcare's policies, procedures, and protocols. Works with other departments to ensure the accomplishment of the organization's goals. At all times, this position supports the mission, vision, and values of the organization. Requirements & Skills License(s): Registered Nurse (RN), Certified Medical Assistant (CMA), or Licensed Practical Nurse (LPN) Occupational Medicine experience strongly preferred Minimum 2 Years of Office Administrator experience or supervisory role required Outstanding interpersonal and communication skills required, with the ability to lead and work in a team environment Demonstrates proficiency in medical terminology, privacy and security regulations, and coding/billing processes Must have the ability to multitask, maintain confidentiality, and tolerate stress with strong conflict resolution skills. Must be a self-starter, able to handle multiple priorities, make decisions under pressure, and work in a fast-paced environment. Must have Microsoft Office proficiency, specifically Outlook, Word, and Excel Excellent multi-tasking skills with high attention to detail Ability to solve problems in medical and non-medical issues Employment Details Full-Time Monday-Friday Benefits Eligible Practice Website: ******************************************************************* Unity Healthcare, LLC is an Equal Opportunity Employer

Build a Career That Builds Your Future - with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in the field and managing those requests according to standard processes, including meeting with customers, triaging warranty concerns, and managing the repair to completion for all requests in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond to service requests in the field and manage those requests according to standard processes. The Customer Care Manager II will triage warranty service requests with homeowners and manage the resolution of their concerns until completion. The CCM II will assist with managing risk and litigation claims stemming from warranty issues and support the division with CCM training and SR reporting to division leadership. This position requires onsite attendance 5 days per week in the Indianapolis area. Primary Job Responsibilities Conduct in-person homeowner assessments on an as-needed basis: Determine if a corrective work order is needed Lead root-cause analysis Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. Manage trades to completion of service requests to customers' satisfaction. Perform minor service-related tasks (e.g., adjustments, repairs), as requested. Establish and maintain positive customer relationships. Responsible for the build quality confirmation of the home before delivery to the customer. Determine trade accountability for back charges and field purchase orders (FPOs). Authorize payment for work performed up to approval limits. Follow applicable legal protocol and process necessary workflow. Responsible for customer satisfaction metrics related to customers serviced. Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses. Other duties as assigned. Management Responsibilities Not applicable Scope Decision Impact: Division Department Responsibility: Single Budgetary Responsibility: No Direct Reports: No Indirect Reports: No Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions - heat, rain, cold, etc. Required Education/Experience Minimum High School Diploma or equivalent Bachelor's Degree preferred Minimum of 1-2 years of customer service, warranty experience, or equivalent preferred Required Licensing, Registration and/or Certifications Valid driver's license as driving is an essential function of this position Required Skills/Knowledge Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types Committed to delivering high-quality service and diligent follow-up Basic construction skills and knowledge Excellent communication and listening skills Analytical ability necessary to perform root cause analysis Ability to manage warranty/customer service processes Basic computer literacy Skilled in conflict resolution to address customer concerns effectively Knowledge of cost management principles and practices Additional Information This is a professional customer facing role. Team members will follow division specific dress code requirements PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Any Indiana office -Hybrid 3 days a week WHAT YOU'LL DO: You will find EPIC to be a fast‐paced and fun environment and a workplace in which you truly can make a difference. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Enthusiasm and zest for your learning experience • Strong verbal and written communication skills • Interpersonal Skills - enjoy working with people • Service Oriented • Willingness to learn and take direction from others You will be involved in various activities including lunch and learns, external workshops relevant to communication, time management, business etiquette skills as well as insurance operations training. There are core duties listed below where a designated mentor will be assigned to further develop Account Assistant's knowledge of insurance, finance, sales and marketing. Overall Duties Include: • Certificate Requests • Follow up on Notices of Cancellation • Auto ID Card Issuance • Policy Change Requests • Check Mailbox Daily • Online Rating for Small Business • Follow up for Renewal Policy Issuance • Renewal Proposals • Binders • Invoicing • Process Audits • Post Documents to EPIC Portal • Update Sagitta • Obtain Loss Runs • Policy Checklists • Run M&S Reports • Obtain Premium Finance Quotes • Run MVRs • Paperless Filing • Obtain Loss Runs • Create Loss Summary Tracking • Prepare Acord Applications Service • Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client accounts in a timely and accurate manner • Responsible for timely, accurate invoicing and monthly expirations; • Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity • Other duties may be assigned. Personal and Organizational Responsibilities • Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities • Maintain cordial and effective relations with clients, co‐workers, carriers, wholesalers, vendors, and other business contacts • Maintain up‐to‐date proposals, insurance summaries, workflow logs, manuals or other required documentation and records • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company. • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance • Other duties may be assigned. WHAT YOULL BRING: • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. REASONING ABILITY • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • College Degree • Must obtain California Property and Casualty license within 90 days of date of hire • Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast‐paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SG1 #LI-Hybrid

Shepherd Financial is an independent firm, utilizing a thorough and highly efficient team approach to retirement plan consulting and wealth management. Our mission is helping people and companies thrive through empowered financial solutions. We implement a holistic view of individual wealth management, creating strategies to help our clients grow, protect, and transfer their assets. Our financial wellness programs enable retirement plan participants to prepare and retire on their terms, while our proven process provides consistent engagement, encouragement, and helpful resources to instill confidence and effectively transform financial behavior. Our vision is to grow in a meaningful way, becoming a nationally recognized name as a trusted financial partner and industry leader. While we are proud of the work we do, it is clearly fueled by the team we have built. It is evident our team structure and environment set us apart in this industry. Each Shepherd Financial team member is invested in the well-being of others, offering support and assistance in any way possible. We genuinely care for one another, and that ultimately extends to every client and participant we serve. Our Core Values Integrity: We thoughtfully serve our clients and one another with trusted, dedicated, and highly responsive care. Service: We regularly and generously share our time, expertise, and money to positively impact the well-being of our clients, community, and one another Empathy: We genuinely value people, honor their unique experiences and capabilities, and create inclusive, collaborative environments. Innovation: We are engaged and passionately curious, generating creative and flexible solutions for our clients and team. Quality: We provide consistent service and resources, offering unmatched value and accountability to our clients and the financial industry. Growth: We intentionally seek opportunities to learn, develop, and flourish, emphasizing individual and team health. Position Description The Office Administrator plays a vital role in ensuring the smooth and professional operation of Shepherd Financial's main office. This individual is the first point of contact for guests, clients, and team members, providing exceptional customer service and day-to-day support across multiple areas of the business. The Office Administrator manages front desk operations, coordinates office logistics, assists with company events, and supports internal administrative functions such as ordering supplies and gifts. The ideal candidate is organized, dependable, and detail-oriented, with a proactive mindset and a strong ability to manage multiple priorities. They take pride in creating a welcoming environment and ensuring that office operations run efficiently and effectively. Role Objectives The Office Administrator's primary objective is to maintain a professional, organized, and well-functioning office environment. Success in this role is defined by reliable execution of daily office duties, responsiveness to team and client needs, and the ability to anticipate and address operational issues before they arise. This position also supports internal communication and coordination, ensuring the office reflects Shepherd Financial's brand and values in all client-facing and employee interactions. The Office Administrator will balance ongoing administrative responsibilities with ad hoc tasks and requests from the leadership and operations teams. Requirements Core Responsibilities Front Desk & Client Experience · Serve as the first point of contact for all guests and clients, greeting them warmly and ensuring a professional and welcoming experience. · Answer and transfer incoming phone calls promptly and courteously. · Monitor the Shepherd Financial general email inbox, ensuring messages are directed to the appropriate team member or handled in a timely manner. · Manage front desk coverage, including voicemails and custom greetings for office closures. · Coordinate food and beverage setup for meetings, including ordering catering or refreshments as needed. · Maintain conference rooms, ensuring they are clean, organized, and technology-ready for meetings. Office Operations & Facilities Support · Manage day-to-day office operations, ensuring the office is clean, organized, and stocked with necessary supplies. · Coordinate maintenance requests, copier support, and service calls as needed. · Create UPS shipping labels and assist with mailing and shipping needs. · Coordinate rental car reservations, catering orders, and other travel or logistical needs for employees and visitors. Administrative & Team Support · Provide administrative support for client events, including materials preparation. · Assist with ordering and tracking client gifts. · Collaborate with Operations, Marketing, and Wealth/Retirement team to ensure smooth coordination of office activities and events. Position Expectations · Demonstrates strong organizational skills and attention to detail, ensuring the office operates smoothly and professionally each day. · Provides excellent customer service to clients, guests, and employees, representing Shepherd Financial's values in every interaction. · Communicates clearly and professionally across all levels of the organization. · Manages multiple tasks and shifting priorities with a calm, solutions-oriented approach. · Takes initiative to identify and address office or process needs before they become issues. · Maintains confidentiality and discretion when handling sensitive information. · Proactively supports team members and contributes to a positive, collaborative office culture. · Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) · Displays flexibility and adaptability to assist with special projects, events, and ad hoc requests. · Complies with Shepherd Financial's internal policies and professional standards. · Works out of Shepherd Financial's Carmel, IN office from 8:00-4:30 PM, Monday-Friday.

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: ********************** You are: You are an expert in customer support and contact centers, with an understanding of the software that enables them. You understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've experimented with or implemented GenAI solutions and understand how they can be used to drive efficiencies and enhance the experience for both customers and agents. You've previously led a customer support transformation and understand large scale technology delivery. You understand how to identify and quantify cost savings or revenue opportunities, identify initiatives to realize value, and can execute against them. Additionally, you are familiar with the selling process, and you've pitched proposals and solutions to help solve client problems. Working in an agile, fast-paced environment at the forefront of new trends energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills? Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.The Work: + Evaluate clients' current customer service offerings and organizations, identify gaps and opportunities, to generate and prioritize recommendations, offering strategic solutions that address their unique needs and business goals + Quantify business cases, estimating the value impact of your recommendations, and sequence transformation roadmaps to realize benefits over time + Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences + Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions + Help advise on how technologies, including CCaaS, CRM, and GenAI can be leveraged to deliver on target outcomes such as revenue growth, cost-savings, and improved experiences + Advise clients on ways to measure success and improve their customer-centric metrics + Establish relationships with client stakeholders and build long-term partnerships for Accenture + Identify opportunities and drive new business development efforts to help new and existing clients transform their customer service + Manage and coach junior team members, and continue to grow your own expertise + Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Here's What You Need:At least 8 years of experience in a role with customer support, executive ownership, leadership, and selling duties such as: + Working in-depth with customer service and support business processes and capabilities + Solutioning and selling new ideas and proposals + Incorporating experience design and analytics into customer service, and support processes + Leading and understanding large, complex global transformation projects At least 5 years of experience working with: + Cloud (SaaS) solutions and determining how they fit into a client's larger application ecosystem + Customer service platform technologies such as Salesforce and Dynamics + Artificial intelligence and front-end digital platforms + Bachelor's degree Bonus Points If: + Your Bachelor's degree is in engineering, computer science, information systems, or business + You have an MBA or equivalent graduate degree + You were responsible for a customer support organization + Have hands on experience with artificial intelligence and conversational design + Have expertise working with organizations within Banking, Capital Markets, Insurance sectors. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. 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Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Bonus Based on Performance Training and Developement Job Summary We are seeking a motivated and outgoing Office Coordinator to join our team. In this role, you will provide a variety of clerical, administrative support and sales. Communicating to our parents, students and staff, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone, making calls and social media, greeting clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Responsibilities Develop, update, and maintain relevant office procedures Create and maintain an organized filing system Greet and assist clients as they arrive Answer incoming phone calls and text messages Schedule appointments and maintain academy calendar Social Media Organize meetings and take accurate minutes Write emails, memos, and letters and distribute them appropriately Problem solving skills with the ability to adapt to environment Work as an independent, as well as with a team Address and resolve customer concerns with a professional attitude Qualifications High school diploma/GED required, Associates degree or administrative training is a plus Previous experience as an Office Coordinator, Administrative Assistant or similar position Record Keeping and Tracking information a plus Familiarity with standard office equipment and software such as Google, computers, and printers Excellent computer skills and knowledge of Google, Facebook, Instagram and Mailchimp Highly organized with excellent time management skills and the ability to prioritize projects Ability to make sound decisions under pressure

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Assistant Sales Desk Manager supports the overall leadership, performance, and culture of the Delaware Life Marketing (DLM) Sales Desk. This role partners directly with the Manager of the Sales Desk to oversee day-to-day workflow, coach inbound sales representatives, elevate service standards, and reinforce a consistent “One Distinct Message” experience across all Sales Desk interactions. The Assistant Manager plays a key role in training, recognition, and continuous improvement that strengthens advisor engagement and drives sales outcomes. How You'll Contribute: Sales Desk Leadership & Support Serve as the primary support partner to the Sales Desk Manager in running day-to-day desk operations. Act as second-in-command for the Inbound Team, including oversight of workflow, call coverage, assignment management, and service escalations. Provide leadership presence when the Manager is unavailable - ensuring execution of the Teams daily activities, service consistency, timely decision-making, and clear communication. Coaching, Development & Training Support onboarding and ongoing training for Inbound Sales Representatives, ensuring strong understanding of DLM products, processes, technology, and the 6 Step Sales Process Deliver group training sessions and one-on-one coaching to enhance sales effectiveness, messaging quality, and advisor experience. Reinforce performance expectations, professional standards, and role clarity for all desk representatives Performance & Quality Management Assist with annual performance evaluations, including gathering KPI data providing feedback, and identifying development opportunities. Monitor service levels, call quality, advisor satisfaction, and workflow metrics; recommend improvements to elevate the desk's performance. Partner with the Manager to address elevated service issues and ensure timely, accurate resolutions. Hiring & Talent Pipeline Participate in the recruiting of as well as the interviewing and selecting of candidates for internal and inbound roles. Support career-pathing initiatives that help reps progress from Inbound to Internal Wholesaler to Hybrid Wholesaler and to External Wholesaler. Provide opportunities to learn more about key roles in Sales Distribution, Marketing, Sales Enablement, and Operations. Culture & Recognition Promote a positive, engaged desk culture through Bravo's “Meaningful Recognition” program and regular team reinforcement. Encourage behaviors aligned to DLM's 7 Pillars. Industry Knowledge & Research Stay informed on trends in sales desk models, advisor support strategies, and competitive service design. Provide insights and recommendations that strengthen the DLM Sales Desk's positioning and effectiveness. We are looking for: Bachelor's degree in business, finance or a related field or experience in lieu of education. 3 - 4+ years of experience in a sales desk, internal wholesaling, customer engagement, or advisor support environment. Knowledge of annuities, financial services products, and industry terminology is required. Exceptional communication and relationship building skills. Experience in coaching, training, and mentoring others is strongly recommended. Proficiency in CRM systems, Salesforce preferrable, data analytics tools, and sales platforms. Series 6 and 63 licenses required Series 26 license required (or ability to obtain within 30 days of hire). Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-JL1