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Office manager jobs in Muncie, IN

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  • Client Service Office Manager

    Farmers Insurance-Dushawn Tunstall

    Office manager job in Indianapolis, IN

    Job Description Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? Do you want to have the ability to increase your income? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent income and growth potential! We are looking for a self-starting personality that has the mindset of a winner! Here at the DuShawn Tunstall Agency - Farmers Insurance, we are an award-winning agency in the Indiana market. We can give you the tools to grow your income and begin your career in the insurance world! Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Career Growth Opportunities Flexible Schedule Responsibilities Develop insurance proposals, makes sales presentations, and closes sales. Be involved in the community. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Use lead management systems. Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases. Uphold the wants and needs of your customers. Requirements Possess a genuine willingness to learn, be intuitive, resourceful, and coachable. Possess an upbeat, positive, and enthusiastic attitude. Create relationships with prospects and clientele. Proficiency to multi-task, follow-thru, and follow-up. Leadership. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Be capable of handling customer rejection.
    $60k-102k yearly est. 28d ago
  • Office Manager

    American Oncology Network

    Office manager job in Indianapolis, IN

    Pay Range: $49,608.00 - $87,276.80 Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a "working manager" as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: * Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. * Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. * Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. * Oversee all aspects of the handling of personnel issues. * Meet with patients as necessary regarding any complaints of service or regarding the facility. * Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. * Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. * Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. * Verify accuracy of the daily bank deposit and make the deposit daily. * Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. * Complete quarterly expense reports for the physicians and submit them to corporate accounting. * Assist with mergers on an as needed basis. * Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. * Follow up and resolve any violations cited by OSHA, fire inspector, etc. * Monitor all nursing information requested by auditors and insure timely completion of each request. * Maintain and ensure the confidentiality of all patient and employee information at all times. * Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. * Ensure that all employees run a daily close and all closes are in balance. * Keep office and personal work area and records in a neat and orderly manner. * Ensure the physical building and all equipment are safe for use. * Maintain all company equipment in a safe and working order. Supervisory Duties: * Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. * Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. * Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. * Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. * Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. * Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. * Ensure employees have appropriate training and other resources to perform their jobs. * Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. * Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. * Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. * Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. * Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: * Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse * Ensure employees have appropriate training and other resources to perform their job * Communicate areas of accountability and performance expected of personnel assigned * Determine standards of performance as a basis to review progress of personnel assigned * Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. * Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions * Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity * Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity * Develop individuals for future advancement by coaching and training * Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: * High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: * Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): * 5 years experience in Physician Practice or Healthcare; oncology preferred * 2-4 years experience in a front office setting * 2 years management experience Core Capabilities: * Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. * Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. * Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. * Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. * Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. * Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. * Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. * Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. * Computer Skills: * Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $49.6k-87.3k yearly 21d ago
  • Office Manager

    Timeproofusa

    Office manager job in Indianapolis, IN

    Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment! What You'll Do Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep. Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office. Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms. Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc. Manage office communications - emails, phone lines, mail, and customer inquiries Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations. What's In It for You $75k - $85k, depending on experience Full benefits package - Medical, Dental, Vision, 401k, and PTO Paid training and mentorship from industry-leading experts Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions Supportive team culture built on communication, reliability, and recognition Full-time, W-2 employment What It Takes to Succeed Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients. Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.
    $75k-85k yearly 3d ago
  • Assistant Sales Desk Manager - Annuities

    Group1001 4.1company rating

    Office manager job in Zionsville, IN

    Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets - our employees. Why This Role Matters: The Assistant Sales Desk Manager supports the overall leadership, performance, and culture of the Delaware Life Marketing (DLM) Sales Desk. This role partners directly with the Manager of the Sales Desk to oversee day-to-day workflow, coach inbound sales representatives, elevate service standards, and reinforce a consistent "One Distinct Message" experience across all Sales Desk interactions. The Assistant Manager plays a key role in training, recognition, and continuous improvement that strengthens advisor engagement and drives sales outcomes. How You'll Contribute: Sales Desk Leadership & Support * Serve as the primary support partner to the Sales Desk Manager in running day-to-day desk operations. * Act as second-in-command for the Inbound Team, including oversight of workflow, call coverage, assignment management, and service escalations. * Provide leadership presence when the Manager is unavailable - ensuring execution of the Teams daily activities, service consistency, timely decision-making, and clear communication. Coaching, Development & Training * Support onboarding and ongoing training for Inbound Sales Representatives, ensuring strong understanding of DLM products, processes, technology, and the 6 Step Sales Process * Deliver group training sessions and one-on-one coaching to enhance sales effectiveness, messaging quality, and advisor experience. * Reinforce performance expectations, professional standards, and role clarity for all desk representatives Performance & Quality Management * Assist with annual performance evaluations, including gathering KPI data providing feedback, and identifying development opportunities. * Monitor service levels, call quality, advisor satisfaction, and workflow metrics; recommend improvements to elevate the desk's performance. * Partner with the Manager to address elevated service issues and ensure timely, accurate resolutions. Hiring & Talent Pipeline * Participate in the recruiting of as well as the interviewing and selecting of candidates for internal and inbound roles. * Support career-pathing initiatives that help reps progress from Inbound to Internal Wholesaler to Hybrid Wholesaler and to External Wholesaler. * Provide opportunities to learn more about key roles in Sales Distribution, Marketing, Sales Enablement, and Operations. Culture & Recognition * Promote a positive, engaged desk culture through Bravo's "Meaningful Recognition" program and regular team reinforcement. * Encourage behaviors aligned to DLM's 7 Pillars. Industry Knowledge & Research * Stay informed on trends in sales desk models, advisor support strategies, and competitive service design. * Provide insights and recommendations that strengthen the DLM Sales Desk's positioning and effectiveness. We are looking for: * Bachelor's degree in business, finance or a related field or experience in lieu of education. * 3 - 4+ years of experience in a sales desk, internal wholesaling, customer engagement, or advisor support environment. * Knowledge of annuities, financial services products, and industry terminology is required. * Exceptional communication and relationship building skills. * Experience in coaching, training, and mentoring others is strongly recommended. * Proficiency in CRM systems, Salesforce preferrable, data analytics tools, and sales platforms. * Series 6 and 63 licenses required * Series 26 license required (or ability to obtain within 30 days of hire). Benefits Highlights: Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001's benefits package. Employees (and their families) are eligible to participate in the Company's comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company's Employee Assistance Program and wellness programs-no enrollment is required. Employees may also participate in the Company's 401K plan, with matching contributions by the Company. Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences. #LI-JL1
    $73k-110k yearly est. Auto-Apply 11d ago
  • Customer Experience, Program Manager | Central Region

    Irhythm Technologies 4.8company rating

    Office manager job in Indianapolis, IN

    Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: Ability to perform role effectively for an average of 6 opportunities concurrently. Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements Bachelor's degree required, Master's degree preferred: Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************
    $42k-69k yearly est. Auto-Apply 13d ago
  • Office (Non-Clinical)

    Tendercare Home Health Services 3.9company rating

    Office manager job in Indianapolis, IN

    About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
    $38k-70k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    OMNI Management Services 4.5company rating

    Office manager job in Indianapolis, IN

    Homeowners Associaton Management Company- Homeowners Association can be a big job for board members who just want to care for their community. OMNI management services makes that job easier. Job Description We are looking for a bright individual with organizational and time management skills who would love to learn and grow with a customer service driven company! In addition to daily operations focus such as filing and answering the phones, our Office Manager will use analytical thinking and industry expertise to streamline processes and elevate our company to a higher level of excellence. Great hours! Beautiful downtown office! Relaxed work atmosphere! Free employee parking! Paid time off! Performance based raises! Qualifications Microsoft Operating Systems. Microsoft Office. Excellent Phone Voice. Highly organized. Task focused.
    $28k-36k yearly est. 60d+ ago
  • Business Office Manager

    Bloom at Willow

    Office manager job in Indianapolis, IN

    PRIMARY DUTY Coordinate the supportive services of the community, such as Accounts Payable/Receivable, recordkeeping, payroll and human resources. ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages A/P, A/R, accounting and recordkeeping functions. Checks figures, postings and documents for correct entry, mathematical accuracy, and proper coding. Prepares and sends monthly resident account statements. Maintains resident accounts and ledgers. Prepares and delivers bank deposits. Maintains records required by licensing agencies. Maintains current resident data. Assists with human resources by effectively recording, maintaining, and reporting human resource information such as recruitment, new hire on-boarding, performance evaluations, associate relations, and in-service/continuing education Processes, verifies and maintains personnel related documentation, including new hire paperwork, job descriptions, leaves of absence, disciplinary documentation, termination paperwork and maintenance of licensing and certification requirements. Plans and conducts new hire orientations for new associates. Explains company personnel policies, benefits and procedures to associates or applicants. Acts as an on-site resource for associates and managers, answering associate inquiries and providing information for personnel actions, including, but not limited to, new hires, status changes, discipline, paid time off, leaves of absence and terminations. Manages payroll functions, including accurate and timely payroll processing. Maintains up to date payroll records, including new hires, status changes, pay rate changes, and terminations and resignations. Reviews time clock records and other information to detect and reconcile payroll discrepancies. Verifies attendance, hours worked and pay adjustments, including any deductions, and posts into payroll system for processing. Maintains the paid time off records of associates. Issues and records adjustments to pay, related to previous errors or retroactive increases. Answers associate inquiries regarding their paychecks. Assists Community Relations Director/Leasing Director with community tours as necessary. Compiles and prepares data and reports as required by corporate staff. Maintains inventory and orders supplies as necessary. On-call and Weekend Manager duties may be required as directed by the Executive Director. Reports any issues or problems that may arise to the Executive Director. Complies with state, federal, and all other applicable health care, financial and safety standards. Assists families and other visitors as needed. Attends/completes required in-services and other required meetings. Performs other duties as directed. SUPERVISORY REQUIREMENTS of this position are generally as follows: Oversees the activities of the Business Office. Directly manages Concierge/Receptionist (as necessary), indirectly supervises all other associates as a Department Head. Provides guidance/input to Department Heads and participates in supervisory responsibilities indirectly for all associates, including, but not limited to, interviewing, hiring, and training associates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; and terminating associates. EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. Previous experience in a long-term care environment preferred. High school diploma or equivalent. Minimum of 3 years of previous experience in office management; or an equivalent combination of education and experience. KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position. Reading Ability - Able to read and interpret written information. Written Communication - Able to write clearly and informatively. Verbal Communication - Able to talk to others to convey information effectively. Reasoning Ability - Able to apply common sense understanding to carry out detailed written or oral instructions. English Language - Knowledge of the structure and content of the English language. Math Ability - Knowledge of arithmetic and its applications. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Customer and Personal Service: Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services and evaluation of customer satisfaction. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Problem Solving - Identifies and resolves problems in a timely manner. Interpersonal - Focuses on solving conflict, not blaming; maintains confidentiality. Organizational Support - Follows company policies and procedures. Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent changes, delays, or unexpected events. Planning/Organizing - Prioritizes and plans work activities; advises for additional resources in needed. Attendance/Punctuality - Arrives to work/meetings on time, ensures work responsibilities are covered when absent. Dependability - Commits to long hours of work when necessary to reach goals; completes tasks accurately and on time or notifies appropriate person with an alternate plan. Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions. COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position. Desktop/Notebook computers MS Office (Word, Excel, Outlook, etc.) Billing Software (such as Yardi, etc.) PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate may be exposed to bodily fluids and odors on an occasional basis. While performing the duties of this job, the associate is frequently required to talk, speak and hear. The associate is regularly required to sit and walk. The associate is occasionally required to stand in one place, stoop, kneel or crouch, use hands to handle or feel objects, reach with hands and arms or smell. The associate must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
    $49k-73k yearly est. 29d ago
  • Business Office Manager

    Eaglecare LLC

    Office manager job in Indianapolis, IN

    Business Office Manager Opportunity at Bethany Village Experience w/Kronos payroll systems preferred The Business Office Manager provides leadership over the financial duties of the facility including accounts payable, accounts receivable, payroll, benefits administration and resident trust. Skills Needed · Leadership: Guide, inspire, and support the office team to achieve high standards of accuracy, accountability and promote a positive and collaborative environment. · Attention to Detail: Accuracy in documentation, record keeping, data entry, financial reporting and billing. · Critical Thinking and Time Management: Address issues effectively by prioritizing tasks, meeting deadlines and managing multiple responsibilities. · Interpersonal Communication: Empathetic engagement with residents and families. Clear, effective communication with interdisciplinary teams. Conflict resolution and mediation skills. · Supportive Presence: Creating a comforting and engaging atmosphere for our residents. · Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies. · Teamwork: The ability to work towards a common goal of excellent care for our residents. Requirements: · High school diploma or general education degree (GED) required. · Strong passion for geriatric advocacy and commitment to senior care excellence. · Some college preferred. · One to three years nursing home accounting, business office accounting experience preferred. Benefits and perks include: · Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. · Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. · Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. · Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. · Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $49k-73k yearly est. 7d ago
  • Front Office Manager

    Davidson Hospitality Group 4.2company rating

    Office manager job in Indianapolis, IN

    Property Description The Alexander, Autograph Collection is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime location in the city's downtown arts and cultural district. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. The Alexander, Autograph Collection is committed to creating a guest-centric work culture that values teamwork, innovation, and outstanding guest experiences. Employees can expect to work in a stylish and energetic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Alexander, Autograph Collection presents a unique opportunity to be part of a dynamic hotel that is at the forefront of Indianapolis' hospitality scene. Overview Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity! Qualifications 2+ years of experience in hotel front desk management/supervisory operations or related field Strong leadership and management skills Excellent communication and interpersonal skills Read, write and speak English fluently Proficient in hotel management software and Microsoft Office Detail-oriented and able to multi-task effectively Customer service oriented and committed to providing exceptional guest experiences Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Prior cash handling experience necessary Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
    $47k-60k yearly est. Auto-Apply 31d ago
  • Office Manager

    Scale Computing Inc. 3.7company rating

    Office manager job in Indianapolis, IN

    Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. About the Role Scale Computing is searching for an Office Manager to be the heartbeat of our Indianapolis office. This role blends traditional office coordination with a local People Operations presence, ensuring our team feels supported, connected, and engaged. You'll be the friendly face that greets visitors and teammates, the behind-the-scenes organizer who keeps the office running smoothly, and the culture-builder who makes the workplace fun and welcoming. From stocking the break room and coordinating weekly lunches, to planning events and rolling out holiday décor, you'll help make the office a place people look forward to coming to. This is a full time, 5 days per week on-site position-perfect for someone who's organized, people-oriented, and loves creating a positive employee experience. What You'll Do Serve as the friendly, go-to presence for our Indianapolis office team Support project management for the upcoming Indianapolis office move, assisting with planning, communication, and coordination between teams and vendors Welcome new hires and assist with smooth onboarding and offboarding Keep the office stocked with snacks, beverages, and supplies Coordinate weekly office lunches, events, and holiday décor Act as a point of contact for building management and vendors Assist People Operations with local HR initiatives and employee engagement activities Jump in to support projects and office needs as they arise Requirements: What We're Looking For: A people person who's approachable, upbeat, and a great communicator Highly organized multitasker who enjoys juggling different projects Comfortable with Google Workspace, Slack, and quick to learn new tools 0-2 years of customer service, office coordination, or HR support experience (bonus points for both!) Must be available to work on-site in Indianapolis, Indiana Perks of Scale Computing Health benefits starting on the first of the month following date of hire Casual dress code Fully stocked break room Paid company holidays Discretionary time off policy Flexible work environment and an opportunity to grow as we grow Scale Computing is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.
    $35k-54k yearly est. 10d ago
  • Manager of Office Administration

    Ice Miller LLP 4.5company rating

    Office manager job in Indianapolis, IN

    Job Summary: The Manager of Office Administration is responsible for managing administrative operations for your Ice Miller office location. This individual must thrive in a fast-paced environment with time-sensitive materials and must consistently maintain a high level of confidentiality. The role includes overseeing administrative staff, coordinating office operations and events, managing vendor relationships, and ensuring alignment with Firm-wide initiatives and standards. ***Salary in the range of $100,000 - $135,000 dependent on location and experience level*** Essential Job Duties: Lead all aspects of office operations for your Ice Miller office location, including developing and managing office and project budgets. Manage, coach, and develop Legal Services Assistants (LSAs) in your office location, ensuring performance standards are met and development goals are achieved. Leverage BigHand to organize, assess, and assign LSA assignments and work to ensure optimal workflow and workload balance. Oversee space planning, including office moves and office/desk assignments. Manage and plan office-wide events, team outings, and all-office meetings. Serve as the primary liaison with on-site services vendors, ensuring quality and efficiency. Conduct performance reviews and handle personnel matters for Legal Services team in your office location. Collaborate with department leaders and remain informed about Firm initiatives and changes. Identify operational needs and lead process improvements across Legal Services functions. Ensure compliance with office practices and procedures, addressing concerns and documenting actions as necessary. Communicate key Firm updates and procedural changes to Legal Services team. Support an inclusive, respectful, and collaborative workplace culture Minimum Requirements: 3-5 years of management experience in a law firm environment. Bachelor's degree or equivalent experience. Strong organizational and project management skills. Excellent written and verbal communication skills. Proven ability to coach, develop, and lead a team. Strong problem-solving and negotiation abilities. Experience fostering an inclusive and collaborative environment. Ability to perform all essential job duties as outlined. Other Requirements: The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment Operated: This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment. Physical Requirements: While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear. Mental Requirements: Ability to communicate effectively, verbally and in writing, with a diverse group of people. Work Environment: While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided. Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential. Candidates must have permanent authorization to work in the United States. Ice Miller LLP is an Equal Opportunity Employer.
    $43k-59k yearly est. Auto-Apply 60d+ ago
  • Office Manager Customer Service Representative

    Molly Maid

    Office manager job in Indianapolis, IN

    Benefits: Company parties Free food & snacks Free uniforms Paid time off Training & development As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Return customer calls, respond to customer complaints, and resolve breakage issues Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $17.00 - $20.00 per hour When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $17-20 hourly Auto-Apply 60d+ ago
  • Office Manager

    Waycrosshealth

    Office manager job in Indianapolis, IN

    Pay Range: Responsible for staff, clerical, nursing, laboratory, housekeeping, and maintenance functions at a specific office location. Advise, aid, and seek consent from Director to coordinate and manage the activities of the assigned office location. Considered to be a “working manager” as back up for front office staff. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing. Key Performance Areas: Supervise and coordinate the activities of the personnel in specific sites. Functions as an integral part of the front office team in order to complete daily work. Responsible for operations on-site in concurrence with corporate policies. Will consult with director and other areas such as, laboratory, managed care, human resources, and business office to ensure good working relationship. Work with Clinic Finance Manager, financial counselors, and front office staff to collect all possible payment at the time of visit. Oversee all aspects of the handling of personnel issues. Meet with patients as necessary regarding any complaints of service or regarding the facility. Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Maintain staffing level according to approved positions. Arrange on the job training programs for new employees as required. Conduct staff meetings on a regular basis. Attend meetings of clinical personnel, managed care, billing/ collections department as necessary to serve as liaison to the clinic staff. Responsible for shipping tickets, packing slips and work orders from vendors at designated facilities. Prepare supply purchase requisitions. Responsible for submitting documentation to Accounting for reimbursable expenses. Verify accuracy of the daily bank deposit and make the deposit daily. Responsible for ensuring that backup is performed of all next day orders in Onco/EMR. Complete quarterly expense reports for the physicians and submit them to corporate accounting. Assist with mergers on an as needed basis. Ensure that a high level of cleanliness exists in the facility at all times. Take necessary steps to ensure the buildings and grounds are in good operating condition. Follow up and resolve any violations cited by OSHA, fire inspector, etc. Monitor all nursing information requested by auditors and insure timely completion of each request. Maintain and ensure the confidentiality of all patient and employee information at all times. Comply with all Federal and State laws and regulations pertaining to patient care, patient's rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Ensure that all employees run a daily close and all closes are in balance. Keep office and personal work area and records in a neat and orderly manner. Ensure the physical building and all equipment are safe for use. Maintain all company equipment in a safe and working order. Supervisory Duties: Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Address disciplinary and/or performance problems according to company policy. Prepare warnings and communicate effectively with employees on warnings and make effective/appropriate decisions relative to corrective action as required. Provide performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement and submit to Director and Human Resources on time. Be available for employees who experience work problems providing appropriate coaching, counseling, direction, and resolution. Ensure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness. Project a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor. Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action that may be taken. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned: Interview and make hiring decision for any open position in the clinic with the Manager/Director and/or Head Nurse Ensure employees have appropriate training and other resources to perform their job Communicate areas of accountability and performance expected of personnel assigned Determine standards of performance as a basis to review progress of personnel assigned Recommend salary adjustments, transfers, promotions and dismissals and submit information to Director. Address disciplinary and/or performance problems according to company policy. Prepares warnings and communicates effectively with employee on disciplinary actions Create and maintain a cooperative and harmonious working climate conductive to maximize employee morale and productivity Approve time-off requests in a fair manner while ensuring adequate staff to maintain work productivity Develop individuals for future advancement by coaching and training Approve bi-weekly timecards for accuracy. Job Qualifications and Requirements: Education: High school education required; Associates degree required; Bachelors preferred Certifications/Licenses: Valid state Driver's License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required. Previous Experience (including minimum years of experience): 5 years experience in Physician Practice or Healthcare; oncology preferred 2-4 years experience in a front office setting 2 years management experience Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment. Human Resources Management Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $29k-44k yearly est. Auto-Apply 22d ago
  • Interventional Business Manager - 11 Openings!

    Glaukos 4.9company rating

    Office manager job in Indianapolis, IN

    Glaukos has 11 new roles available-join a leader in innovative chronic eye disease technologies. Total Targeted Compensation Package: $260+ Target Cities: San Francisco area, Phoenix, Salt Lake City, Seattle, Houston, Atlanta, Raleigh, Charlotte, Nashville, Richmond, Baltimore, DC, Detroit, Minneapolis, Indianapolis, Cincinnati, Columbus, Cleveland, NYC, N. NJ, Long Island, Boston, and Florida Area. What Impact Will I Make? As an Interventional Business Manager (iBM), you'll play a pivotal role in driving the adoption and integration of advanced ophthalmic technologies within clinical practices. You'll collaborate with surgeons and practice teams to expand patient access, provide clinical and business support, and ensure successful implementation of innovative solutions. This role blends strategic sales execution with education and customer partnership to improve patient outcomes and grow market presence.
    $63k-108k yearly est. 40d ago
  • E-Billing Manager

    Frost Brown Todd LLP 4.8company rating

    Office manager job in Indianapolis, IN

    Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking an E-Billing Manager to oversee and enhance the firm's e-billing function. The E-Billing Manager is responsible for leading the firm's e-billing operations, with a focus on managing the legal e-billing platform, enforcing billing guidelines, and ensuring accurate, timely invoice processing. This position plays a critical role in supporting billing rate management, system administration, and ongoing process improvements, working in close partnership with the Revenue Director and Billing Manager. The role offers an opportunity to drive operational excellence within a collaborative and fast-paced environment. Key Responsibilities: Manage the day-to-day operations of the e-billing function, including direct oversight of e-billing specialists, coordination of invoice processing, matter management, and compliance monitoring. Oversee the legal e-billing platform, including user permissions, workflow configurations, system updates, and issue resolution. Troubleshoot platform or process issues; collaborate with IT and software vendors and escalate and resolve technical concerns or implement integrations. Ensure timely and accurate invoice submissions; maintain comprehensive billing records in accordance with firm policies and regulatory requirements. Review high-value or complex invoices for compliance with internal billing guidelines and outside counsel terms; escalate exceptions as needed. Collaborate closely with attorneys, legal practice assistants, and the finance team to resolve invoice discrepancies, ensure accurate matter coding, and facilitate prompt payment. Identify and implement opportunities to streamline billing operations, improve compliance, and enhance data quality. Collaborate with the Revenue Director and Billing Manager to support the maintenance and management of attorney and client billing rates. Review and approve write-downs that exceed firm-established thresholds; ensure proper documentation and internal communication. Ensure all billing records are maintained and archived in compliance with the firm's record retention policies. Provide monthly reporting to the Revenue Director regarding WIP and AR issues; produce ad hoc reports at the client, matter, or attorney level upon request by firm leadership. Maintain internal billing documentation, including current billing guidelines, operational procedures, and training materials. Deliver training on e-billing systems, billing procedures, and compliance policies to attorneys, assistants, and finance staff as needed. Support the billing department during month-end close processes and key financial reporting cycles. Partner with the financial systems team to escalate and resolve software-related issues; contribute to system upgrades and enhancements. Serve as a liaison between attorneys and the billing team to foster strong working relationships among partners, legal practice assistants, the Finance Department, and e-billing personnel. Foster a positive and inclusive work culture by motivating employees, promoting teamwork, and maintaining high levels of engagement and job satisfaction. Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development. Ensure adherence to firm policies and legal regulations while managing employee conduct and performance. Job Requirements: Bachelor's degree in accounting, finance, business administration, or a related field required. 5+ years of experience in a supervisory or management role. 5+ years of work experience in a legal billing environment; large law firm experience preferred. Proficiency in legal billing or e-billing systems (e.g., BillBlast, Legal Tracker, CounselLink, Aderant). Strong understanding of law firm billing practices, timekeeping protocols, and legal billing compliance. Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and priorities under tight deadlines. Strong analytical and problem-solving capabilities, with a proven track record of identifying process improvements and implementing efficient solutions. Demonstrated ability to perform strategic planning and set priorities for revenue-related functions within a fast-paced environment. Excellent verbal and written communication skills, with the ability to collaborate effectively across departments and with external stakeholders. Strong leadership skills with the ability to motivate, guide, and develop direct reports. High level of discretion and integrity when handling sensitive financial and confidential information. Ability to work independently, exercise sound judgment, and adapt to changing demands and time constraints. Demonstrated diplomacy, professionalism, and a strong internal and external client service orientation. Excellent interpersonal skills with the ability to build and maintain effective working relationships with attorneys, staff, and business partners across various channels (in person, phone, and email). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $35k-43k yearly est. 30d ago
  • Veterinary Business Manager- Indianapolis, IN

    Petfolk

    Office manager job in Indianapolis, IN

    Veterinary Business Manager Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality * Lead from the floor, greeting clients and setting a tone of warmth and professionalism * Proactively step into service gaps to maintain a seamless experience * Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture * Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care" * Coach team members on communication, body language, and client interactions * Drive team engagement through daily huddles, recognition, and feedback Hospital Operations * Manage daily staffing and schedule alignment based on client demand * Monitor clinic flow and make real-time adjustments to eliminate bottlenecks * Ensure hospital opens and closes in a clean, prepared, and professional state * Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth * Own key metrics: appointment capacity, revenue, rebooking, client retention * Oversee labor budgets, payroll, and inventory management * Collaborate with Regional Leadership on business planning and strategic growth What You Bring * 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic) * A natural leader and connector who thrives in client-facing roles * Strong operational instincts and attention to detail * Excellent communication and conflict resolution skills * Comfort with data, metrics, and continuous improvement Compensation & Benefits * Equity Ownership (Stock Options) * Profit-Share Potential * Generous PTO + Paid Holidays * Health, Dental, Vision, Disability & Life Insurance * Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. * --- Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
    $49k-94k yearly est. 39d ago
  • Commercial and Small Business Closing Assistant Manager

    Northwest Bancorp, Inc. 4.8company rating

    Office manager job in Fishers, IN

    The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions * Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning * Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting * Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) * Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation * Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures * Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing * Ensure total document and data integrity attributes to comply with CECL data points * Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) * Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements * Lead and oversee activities related to documentation, and monitoring tasks * Train new hires to ensure consistency and standardization in the closing process * Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $45k-61k yearly est. Auto-Apply 11d ago
  • Business Manager

    Ronald McDonald House Charities of Central Indiana 3.8company rating

    Office manager job in Indianapolis, IN

    Job Description Ronald McDonald House Charities of Central Indiana (RMHCCIN) is expanding and seeking an exceptional Business Office Manager to oversee and support the organization's daily financial and business operations. This role works closely with the Director of Administration to enhance systems, processes, and practices that sustain and strengthen our mission. The ideal candidate will be detail-oriented, collaborative, and eager to improve efficiency and accuracy across multiple functions. What You'll Do Accounting & Financial Management Manage day-to-day accounting operations, including general ledger, accounts payable/receivable, and bank reconciliation. Manage the billing process and enhance accuracy of accounts payable; collaborate with departments to ensure timely approval and payment of invoices. Responsible for the credit card process for all business card holders. Support the preparation of timely and accurate monthly, quarterly, and annual financial statements in accordance with GAAP and nonprofit standards (FASB ASC 958). Assist with annual budgeting, financial analysis, and the preparation of financial materials for leadership and the board. Organizational Controls & Compliance Collaborate with the Director of Administration to ensure all legal, insurance, and compliance standards are met. Participate in the insurance claims process and serve as a liaison between the insurance agent and internal teams; acquire and track certificates of liability. Ensure state-level registrations, forms, and accounts are updated monthly and annually (e.g., Business Entity, InTime). Assist with grant compliance and provide financial updates to Development and Operations teams. Update and enforce financial and administrative policies and procedures. Collaboration & Project Management Facilitate onboarding, orientation, and training for new hires; coordinate with IT, RMHC Global, and external partners to ensure all credentials, accounts, and systems access are in place. Schedule and track completion of all required trainings; assist the Director of Administration with ongoing organization-wide training and serve as liaison for trainers. Provide financial and administrative guidance to staff as needed. Vendor Management Manage vendor and supplier relationships, including contracts, performance monitoring, and adherence to IRS and organizational guidelines. Facilitate collaboration between administrative and development departments to support donor solicitation processes and tracking. What You'll Bring Bachelor's degree in Accounting, Business Administration, or Nonprofit Management preferred. Minimum 3-5 years of progressive accounting or administrative management experience; nonprofit or human services background preferred. Proficiency with budgeting, bookkeeping, and expense tracking; QuickBooks Online (QBO) experience strongly preferred. Highly skilled in Microsoft Office; strong written and verbal communication skills. Ability to work independently, prioritize, and meet deadlines. Demonstrated interpersonal skills and ability to collaborate effectively with staff, volunteers, donors, and guests. Work Environment This role operates primarily in an office setting with occasional evening or weekend work to support special events. Must be able to lift up to 25 lbs, frequently climb stairs, and manage multiple priorities in a dynamic environment. Why Join RMHCCIN At RMHCCIN, you'll join a team that supports families in medical crisis with compassion, collaboration, and care. You'll have the opportunity to make a meaningful impact every day while contributing to a mission-driven, supportive, and inclusive workplace. Ronald McDonald House Charities of Central Indiana is an equal opportunity employer and at will employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Further, RMHC Central Indiana takes affirmation action to ensure that employees are treated equitably and fairly during employment without regard to any of these characteristics.
    $45k-73k yearly est. 7d ago
  • Office (Non-Clinical)

    Tendercare Home Health Services 3.9company rating

    Office manager job in Indianapolis, IN

    About Tendercare: Tendercare Home Health Services is a leading provider of compassionate, patient-centered care across Indiana. We are committed to excellence, love, and integrity, supporting our staff as they make a positive impact in the lives of our patients and their families. Job Summary: This requisition is for non-clinical office positions within Tendercare, which support the daily operations of our agency. These roles may include responsibilities such as scheduling, data entry, billing, payroll, and general administrative support. Duties will vary based on department needs. Please Note: This posting is used for multiple non-clinical office positions at Tendercare. Specific job duties and requirements will be reviewed during the interview process.
    $38k-70k yearly est. Auto-Apply 60d+ ago

Learn more about office manager jobs

How much does an office manager earn in Muncie, IN?

The average office manager in Muncie, IN earns between $24,000 and $55,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Muncie, IN

$36,000
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