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  • Global Middle-Office Transformation Leader

    Pimco Europe Ltd.

    Office manager job in Newport Beach, CA

    A global investment management firm in Newport Beach is seeking a Global Program Manager to lead a multi-year migration of Middle-Office services. The ideal candidate will have over 10 years of experience in managing large-scale asset management programs, demonstrating strong leadership and stakeholder engagement. This role offers competitive compensation ranging from $137,500 to $206,000, and relocation assistance will be provided. #J-18808-Ljbffr
    $137.5k-206k yearly 6d ago
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  • Law Firm Office Services Manager - Interim

    Epiq Systems, Inc. 4.8company rating

    Office manager job in San Francisco, CA

    Law Firm Office Services Manager - Interim page is loaded## Law Firm Office Services Manager - Interimremote type: Onsite: Work in Office Full-Timelocations: San Francisco, CAtime type: Full timeposted on: Posted Todayjob requisition id: R0032736It's fun to work at a company where people truly believe in what they are doing!**Job Description:**# The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills. We are seeking a qualified candidate to provide support for a long term LOA with the potential for the position to become permanent.**Essential Job Responsibilities*** Serves as the principal liaison between EPIQ, the client's administration and the site employees* Provides excellent client white glove customer service to all end-users at the site* Provides onsite leadership with the Epiq team, and encourages staff development in their careers* Continuously looks for opportunities to increase the efficiency of our on-site operations* Seeks opportunities to increase our capabilities and makes recommendations to the key contact* Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client* Recruits and interviews potential EPIQ candidates for available positions at the site* Management oversight of mail & shipping, print production, hospitality services, conference room management, and receptionist duties.* Hires, trains, manages, and evaluates all personnel assigned to the site* Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime* Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports* Displays high ethical standard, integrity, work ethic, and loyalty**Qualifications & Requirements*** High School Diploma or equivalent; Associate Degree preferred* Previous management experience in a client service oriented field, preferably mail/copy/production* Detail oriented with good verbal and written communication skills, with the ability to resolve complaints* Strong initiative required; ability to work independently with minimal direct supervision* Working knowledge of Microsoft products such as MS Word, Excel, and Outlook* Ability to lift or move 40 lbs. or greater* Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.* Ability to walk, bend, kneel, stand or sit for an extended period of time The Compensation range for this role is 75,000 to 90,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.#INDHPClick to learn about Epiq's Benefits.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!**It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.** #J-18808-Ljbffr
    $96k-132k yearly est. 7d ago
  • Investment Office Director: Lead Portfolio Strategy

    Caltech 4.5company rating

    Office manager job in Pasadena, CA

    A leading science and engineering institute in Pasadena seeks a Director of Investments to manage and implement investment strategies. The role involves supporting the Chief Investment Officer, leading investment discussions, and maintaining relationships with fund managers. The candidate should have at least ten years of relevant investment experience and a strong educational background. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr
    $66k-94k yearly est. 6d ago
  • Customer Experience Manager

    Plum Paper

    Office manager job in Vista, CA

    Plum Paper, division of Avery Products Corporation is looking for an experienced Customer Experience Manager. This position plays a critical role in supporting the leadership team to cultivate an environment that promotes authentic, best-in-class customer experiences, guided by our Core Value of Customer First, Always. This role is one of collaboration, innovation, inspiration, and coaching-responsible for championing the customer's voice across the business and ensuring that insights from every interaction drive continuous improvement. You will own the customer feedback loop, manage our customer experience technology ecosystem, and ensure a consistent, delightful experience across every brand touchpoint. What we offer: Competitive Salary ($80,000 - $100,000) based on knowledge, skills and relevant experience + Quarterly Bonus Potential. A collaborative, inclusive, energetic work environment with talented workforce. Opportunities for professional development and career advancement. Competitive Salary + Quarterly Bonus Potential Work Life Balance: Hybrid schedule, 12 Company Paid Holidays, Paid Vacation and Paid Sick Time Great comprehensive benefits program including Medical, Dental, Vision, Short Term & Long Term Disability programs, Company paid Life Insurance, and Wellness Incentives. Excellent 401K Retirement Program with very generous company match. What you will be doing: Build and lead a small, but dynamic team of Customer Experience professionals. Foster and champion a customer-centric mindset within the team and throughout the organization. Support the development and execution of the overall customer experience vision and strategy in collaboration with the General Manager and Leadership Team. Empower Customer Experience Representatives with the tools, training, software, and decision-making authority to deliver exceptional interactions. Own and operationalize the customer feedback loop, ensuring input from live channels, email, reviews, surveys, and social sentiment is captured, analyzed, synthesized, and actioned cross-functionally. Own CX systems and software, including live chat, helpdesk, review platforms, and survey tools-ensuring they are optimized, integrated, and leveraged to drive efficiency and better customer outcomes. Collaborate with internal partners (marketing, product, digital, operations) to share customer insights, identify friction points, and influence improvements across all customer touchpoints. Build and maintain strong cross-functional relationships to deliver meaningful and actionable insight reporting. Create and monitor KPIs that measure customer satisfaction, loyalty, and operational success across CX channels. Continuously improve loyalty metrics and lead proactive outreach initiatives to increase repeat purchases and drive brand advocacy. Monitor, analyze, and act on customer feedback data, including NPS, CSAT, product reviews, and qualitative feedback trends. Present customer experience insights, trends, and recommendations to senior leadership, ensuring the customer's perspective informs business decisions. Propose and implement new programs, CX enhancements, and software upgrades that elevate the end-to-end customer experience. Respond to customer feedback in a timely and empathetic manner, modelling best-in-class service standards. Oversee scheduling and onboarding of seasonal and temporary staff, if required. Own the full e-commerce customer experience, evaluating online purchase flows and collaborating with stakeholders to reduce friction, improve clarity, and increase customer satisfaction and conversion What you need to succeed: Bachelor's degree or relevant equivalent experience. 3-5 years of progressive customer experience management or supervisory experience with demonstrated leadership skills. A genuine passion for serving customers and delivering exceptional experiences across channels. Ability to build strong relationships with customers and internal teams, viewing every customer interaction as an opportunity to create brand advocates. Desire to continually learn, adapt, and increase product and CX software knowledge. Exceptional leadership, coaching, and communication skills. Highly organized, with proven multitasking and time-management abilities. Experience working cross-functionally with teams such as sales, finance, marketing, product, and operations. Strong analytical skills with the ability to interpret customer data and use insights to influence decisions; familiarity with metrics such as NPS, CSAT, FRT, and deflection. Proficiency with Google Workspace, Microsoft Office (Excel, Outlook, PPT, Teams, etc.) and database or helpdesk management systems; comfort adopting new CX tools and platforms. All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your time and consideration of this opportunity. Please include resume when responding.
    $80k-100k yearly 5d ago
  • dental manager

    Insight Global

    Office manager job in Sacramento, CA

    Insight Global has a job posting for a Dental Manager who will oversee the day‑to‑day operations of the dental clinic, ensuring efficient workflows, high‑quality patient care, and an outstanding patient experience. This position provides leadership to the clinical support team, manages scheduling and productivity, supports performance management, ensures compliance with regulatory requirements, and works closely with the Dental Directors and Operations team to drive departmental goals forward. REQUIRED SKILLS AND EXPERIENCE Bachelor's Degree in a related field or an equivalent of four years' experience and training in dental clinical systems Expertise in the following areas, typically gained from 5+ years in a supervision capacity Developing department objectives and measurements to meet organizational goals Staff selection and development Management of department workload Dental Assistant Diploma and/or Certification Strong understanding of productivity metrics, clinical workflows, EHR systems, and quality improvement strategies. Valid CA Driver License NICE TO HAVE SKILLS AND EXPERIENCE Bilingual English/Spanish preferred Experience working in a Federally Qualified Health Center (FQHC) or safety-net health system strongly preferred. Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all. Demonstrated person-centered approach and familiarity with trauma-informed systems and restorative practices
    $49k-72k yearly est. 1d ago
  • Hotel Operations Lead - Front Office & F&B

    Hispanic Alliance for Career Enhancement 4.0company rating

    Office manager job in San Francisco, CA

    A leading hospitality brand in San Francisco is looking for an Assistant Director of Operations. In this key role, you will oversee hotel operations, ensuring exceptional guest experiences while managing multiple departments such as Front Office and Housekeeping. Qualified candidates will have a Bachelor's degree and at least 3-5 years of experience in hotel operations. Benefits include competitive salary and extensive perks. Join us and make travel more human at our Hyatt Regency hotel. #J-18808-Ljbffr
    $55k-76k yearly est. 7d ago
  • Head of Customer Success and Support

    DTEN

    Office manager job in Santa Rosa, CA

    About the Company DTEN is a developer of enterprise collaboration solutions that is changing the way teams connect, communicate and collaborate. With highly integrated, AI-powered technologies, DTEN helps teams bridge global organizational challenges of time and place. DTEN solutions provide high quality real-time, interactive, face to face experiences for teams to work together, from anywhere in the world, in the most creative and efficient ways. We pride ourselves on delivering exceptional solutions to our clients and maintaining long-term relationships built on trust and satisfaction. As we continue to grow, we are searching for a Sr leader to grow with us. About the job What you will bring The Head of Customer Success and Support will be a “Hands-On” leadership role responsible for the overall performance of DTEN's Service Desk, and Customer Support Teams. Driving retention, expansion, and World-Class customer experience across the lifecycle of our valuable clients. This role blends strategic ownership and day-to-day operations in a fast-paced Startup environment. Critical to success will be fostering a culture of role ownership, entrepreneurship, continuous improvement, and measurable results. Responsibilities Lead and scale the service desk and customer support teams to deliver responsive, high-quality support across multiple channels (ticketing, Phone, Chat, and email) Own support and success KPIs such as First Response Time, Time to Resolution, CSAT, NPS, renewal rates, and net revenue retention. Design, document and refine standard operating procedures, playbooks, and escalation paths for reactive and proactive support. This will include self-service, knowledge base, and AI-assisted support tools Partner and provide continuous support to Sales regions globally. Addressing inquiries, resolving issues, and aligning on customer outcomes with each Geo Lead and respective teams. Lead customer onboarding for DTEN Hardware and Software solutions, ensuring smooth deployment, adoption and time to value for new customers and partners Own the process for Orbit, our award winning Hardware and Software assurance platform. Take responsibility for service offerings, and partner with sales to deliver full cycle support. Act as the Senior escalation point for critical incidents, VIP accounts, and conflict resolutions. Own the coordination efforts with Product, Engineering, Operations, and Leadership to drive timely resolution and clear communication Collaborate with Product Teams to channel customer and partner feedback into the roadmap, beta programs, and launch readiness, ensuring Support and Success teams are enabled for new product releases. Hire, mentor, and develop team members, creating an environment of accountability, coaching, and career development aligned to DTEN's growth mindset culture Culture and Working Style Operate as an Owner, taking end-to-end responsibility for customer outcomes and the performance of the Support and Service Organization Embrace the Startup, entrepreneurial mindset by testing new ideas, iterating quickly, and implementing scalable processes and tools as DTEN continues to grow. Foster customer-centric, collaborative culture that works cross-functionally with Sales, Product, Engineering, and Operations stakeholders to deliver a seamless customer experience Champion continuous learning, feedback, and innovation within the team, encouraging experimentation with automation, AI, and self-service to enhance efficiency and experience Requirements Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field. 5+ years of experience in Customer support, Service Desk, Operations, or a related role at a fast-moving and high-growth technology company Proficiency in data analysis tools and techniques, such as Excel, SQL, or BI platforms (Tableau). Experience working with CRM systems, particularly Salesforce Strong analytical skills with the ability to translate data into actionable insights Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and manage upwards Detail-oriented with a focus on accuracy and precision. Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
    $106k-155k yearly est. 4d ago
  • Workers Compensation Claims Manager

    Heritage Grocers Group

    Office manager job in Ontario, CA

    At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities. POSITION SUMMARY: Assist Heritage Grocers Group, LLC Risk Management Department in developing a claims management strategy, mitigating risk, and managing the daily activity of workers' compensation claims. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties and responsibilities of this position include, but are not limited to, the following: Manage and administrate employee incident reports for work-related injuries. Ensure all reports are accurate and reported on time to the policy year insurance carrier. Work directly with various insurance brokers, carriers, adjusters, and defense counsel to investigate and evaluate claims and ensure all documentation was provided. Receive, investigate, and respond to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Develop various reports to analyze customer incident trends and recommend preventive measures and corrective actions. Conduct claims investigations and analyzes risk management claims information to identify significant hazards and loss trends; identifies and recommends preventive measures and corrective actions. Coordinate with staff, executive management, and/or legal counsel to resolve conflicts related to claim management issues. Serve as Heritage Grocers Group business units' representative at court hearings, court appearances, depositions, and monitors subpoena processes. Monitor insurance premiums on an annual basis to make recommendations on appropriate level of insurance. Upon notification of HGG business units' property damaged by a third party, work with police and appropriate facilities or program staff to process claim, recover losses from third party's insurance provider or directly from third party. If unsuccessful, files a claim in Small Claims Court in coordination with legal counsel and attends those proceedings as scheduled by the courts. Work with procurement staff to monitor contract insurance compliance and work with third party administrator and insurance broker regarding claims, insurance compliance and insurance concerns. Attend and represent depositions and mediations for workers compensation cases and work with defense counsels on deposition cases. Correspond to all workers' compensation case emails, including answers to summons and complaints, etc. Manage, direct the work, and train the Workers' Compensation Claims Specialist(s) team. Perform all other duties as assigned. SKILLS AND QUALIFICATIONS: Claims Handling Certificate, bachelor's degree preferred. Minimum 2 to 5 years of investigation duties, workers' compensation claim handling for claims evaluation. Strong analytical skills. Negotiation skills. Strong communication skills. Ability to multi-task and adapt to a changing environment. Strong organization and time management skills. Experience in a work environment that required collaboration across work groups. Ability to effectively present information to manager, claimants, and customers. Proficiency in typing required. Good written (grammar and punctuation) and verbal communication skills, including the ability to communicate effectively (written and verbal) with outside contacts. Customer service oriented, organization skills, and detail oriented. PHYSICAL DEMANDS AND WORK CONDITIONS: The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities: Medium work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects. Climbing: Ascending or descending stairs, ramps, and the like, using feet and legs and/or hands and arms. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery surfaces. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Crouching: Bending the body downward and forward by bending leg and spine. Reaching: Extending hand(s) and arm(s) in any direction. Standing: Particularly for sustained periods of time. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound. Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers. VISUAL ACUITY The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices. IMPORTANT DISCLAIMER NOTICE The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change. Disclaimer : Pay Scale $95k - $103k The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.
    $95k-103k yearly 4d ago
  • Customer Service Manager / Office Manager

    Beauty Solutions, LLC

    Office manager job in Santa Cruz, CA

    The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Responsibilities Customer Experience & Service Leadership Champion a culture of outstanding customer experience across all touchpoints. Handle escalated customer inquiries and resolve issues with urgency and professionalism. Analyze customer feedback and trends to recommend experience enhancements. Train and support team members in customer service best practices. Office & Operational Management Oversee daily office operations, including workflow prioritization and resource planning. Maintain office systems and workflows that support efficiency and organization. Coordinate with vendors, facility management, and internal teams for smooth operations. Financial & Budget Support Assist in preparation and review of financial reports (P&L, expense summaries, forecasts). Collaborate with leadership to develop annual budgets and monitor performance against budget. Track key operational and customer service metrics, identify trends and opportunities. HR & Administrative Support Support HR functions including onboarding, benefit administration, record keeping, and compliance. Coordinate recruitment activities, scheduling interviews, and support offer processes. Maintain employee policies, files and assist with performance review logistics. Technology & Tools Utilize office productivity and CRM systems to optimize workflows and reporting. Recommend and implement technology solutions that enhance customer experience and internal operations. Qualifications Bachelor's degree in business administration, Finance, HR, or related field. (preferred) Experience in a fast-paced service environment. Experience managing cross-functional projects. 3+ years in office management, customer service leadership, or related role. Strong problem solving and proactive mindset focused on customer experience. Excellent communication and interpersonal skills. Comfort working with financial reports and budget data. HR administrative experience (onboarding, employee files, compliance). Tech-savvy: experience with CRM, reporting tools, office software (e.g., GSuite/Microsoft 365). Highly organized with the ability to prioritize competing demands
    $35k-47k yearly est. 5d ago
  • Branch Office Manager

    Omega World Travel, Inc. 4.7company rating

    Office manager job in San Diego, CA

    Posted Tuesday, December 23, 2025 at 5:00 AM Omega World Travel is one of the largest global travel management companies, with more than $1 billion in annual sales. We serve corporations, nonprofits, government agencies, government contractors, educational institutions, leisure travelers and more. For over 50 years, Omega World Travel has established a superb record of providing comprehensive domestic and international travel management services to organizations of all types from small businesses up to Fortune 500 enterprises. We are an independent, woman‑owned business. Omega World Travel is looking to hire an experienced Branch Office Manager to join our growing company. The Branch Office Manager will provide management for a prestigious US military travel office location. The position is located at an onsite military location in San Diego, California. Responsibilities Constantly motivating the travel consultant team to meet their performance standards Handling the recruitment, selection and retention of staff as well as staff training Communicating with travel consultants and providing encouragement, help and advice Dealing with disciplinary matters and customer complaints Managing budgets and maintaining statistical/financial records Monitoring phone systems and maintaining phone priorities, as determined by call volume Selling travel services and products Liaison with travel partners, including airlines, hotels and car rental companies Dealing with customer inquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the office Required Skills Strong written and verbal communication skills Excellent customer service skills Strong leadership and team‑building skills Knowledge of GDS systems; Sabre or Apollo required Minimum of 5 years travel agency experience Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances. #J-18808-Ljbffr
    $57k-78k yearly est. 5d ago
  • Manager, Employee Experience and Engagement

    New River Community College 3.7company rating

    Office manager job in San Diego, CA

    Pay Information: Range 3 ($8,879.37 - $14,463.57) per month based on the 2024 Management salary schedule. Initial salary placement, promoted or transferred employees will be placed as specified in the Management Employees Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee Collective Bargaining Agreements and Handbooks, and more information about terms and conditions of employment to include salary and benefits. Position Equivalent FTE: 1.0 FTE | Position Number: 00120584 | FLSA Status: Exempt (does not accrue overtime) | Position Type: Classified | Bargaining Unit: Management | Department: People, Culture, & Tech Services Position Overview Applications are currently being accepted for Manager, Employee Experience and Engagement in the People, Culture, and Technology Services Division of the San Diego Community College District. The position is located at the District Administrative Office in Mission Valley. Under the general direction of the Associate Vice Chancellor, Employee Relations or assigned manager, the Manager, Employee Experience and Engagement manages, supervises, and oversees the District's training and professional development, onboarding and offboarding services, retention strategies, HR Systems, and succession planning. Key administrative duties include leading the development and execution of the training and professional development programs; comprehensive project plans ensuring the timely and successful implementation of initiatives and programs; and promoting a positive and inclusive work environment through programs and initiatives that support diversity, equity, inclusion, and belonging. Desired Qualifications Master's Degree in Human Resources, Organizational Development, Business Administration, or a related field (Preferred). Certified Professional in Learning and Performance (CPLP) or similar certifications (Preferred). 5+ years of experience in employee onboarding, engagement, and experience management within a large organization. 3+ years of experience in a managerial role, with direct responsibility for staff supervision, training, and performance evaluation. Proficiency in PeopleSoft or similar HRIS systems for managing employee feedback and engagement. Advanced data analysis skills for interpreting employee feedback and organizational metrics. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data visualization tools. Experience in diversity, equity, and inclusion (DEI) initiatives and promoting a culturally inclusive work environment. Excellent interpersonal and communication skills with the ability to build relationships and serve as a liaison across various departments and stakeholders. Demonstrated experience in training and developing staff, including providing technical guidance and performance evaluations. Proven ability to lead projects and initiatives that enhance employee experience and organizational effectiveness. Foreign Degree Evaluation Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application. Commitment to Diversity All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and classified professionals. Special Instructions to Applicants To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee. Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email. Complete the online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; AND, Three (3) to five (5) professional references included within the online application. Unofficial Transcripts (Optional). Unofficial Undergraduate Transcripts (Optional). Unofficial Graduate Transcripts (Optional). Foreign Degree Evaluation (Required if applicable). Licenses/Certificates/Credentials (If applicable). Tentative Timeline (Subject to Amendments) Posting: December 18 - January 08 (open until filled) First Round of Application Screening: January 12 - January 22, 2026 First Level Interviews via Zoom: Week of February 17th, 2026 Second Level Interviews In Person: February 23, 2026 Conditions of Employment Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Including Foreign Degree Evaluation, if applicable. Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment). Have fingerprints taken by a Live Scan computer at the District's expense (Clearance must be received prior to first day of employment). Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices. Employed on an initial contract of up to two (2) years that is eligible for renewal for up to a subsequent two-year period. Employment After Retirement If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information. Employee Benefits SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees' Retirement System (CalPERS) upon appointment. Posting Number CL01861 How to Apply To apply, visit: ************************* #J-18808-Ljbffr
    $118k-153k yearly est. 3d ago
  • Office Manager

    Vaco By Highspring

    Office manager job in Santa Clarita, CA

    Schedule: Fully Onsite Pay: $35-$38/hr Type: Temp-to-Hire Industry: Construction (recent experience required) About the Opportunity We are working with a client in the Construction industry who is seeking a proactive, highly organized Office Manager to support daily operations for a growing construction-focused organization. This role will serve as the central administrative anchor for the Van Nuys headquarters (with an upcoming move to Valencia) and will ensure smooth office operations, consistent cross-team support, and strong organizational systems. Recent Office Manager experience within the construction industry is required. Key Responsibilities Oversee daily office operations (supplies, facilities, filing, vendor management), support meetings/events, act as the main onsite contact, and lead the office relocation to Valencia. Provide cross-team administrative support, including mail processing, updating trackers, maintaining documents, and assisting with light accounting tasks such as routing inquiries and reconciling receipts. Support HR workflows including onboarding logistics, equipment setup, workspace planning, timekeeping compliance, and maintaining staff directories. Create and maintain SOPs, checklists, and compliance documents; track licenses, permits, insurance renewals, and multi-entity documentation. Act as the central coordination point for incoming requests, cross-department communication, weekly administrative updates, and IT-related support needs. Required Qualifications 5+ years of Office Manager or administrative support experience. Recent experience as an Office Manager within the construction, trades, or solar industry is a must. Strong organizational skills with excellent attention to detail. Comfortable working in a fast-paced, growing environment. Proficient with Google Workspace, Microsoft Office, and cloud-based tools. Professional communication across all levels of the organization. Proactive, adaptable, and able to manage multiple workstreams. Preferred Qualifications Experience supporting accounting or project management teams. Familiarity with ERP/CRM systems (e.g., NetSuite, HubSpot). Experience managing multi-entity documentation, contracts, or legal files. Exposure to HR onboarding or people operations tasks.
    $35-38 hourly 4d ago
  • Event & Office Experience Manager (San Francisco, CA)

    Deepgram, Inc.

    Office manager job in San Francisco, CA

    Deepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram's voice-native foundational models - accessed through APIs or as self-managed software - due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram. Company Operating Rhythm At Deepgram, we expect an AI-first mindset-AI use and comfort aren't optional, they're core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you're not excited to experiment, adapt, think on your feet, and learn constantly, or if you're seeking something highly prescriptive with a traditional 9-to-5. Opportunity: Deepgram is looking for an Event & Office Experience Manager to bring energy, organization, and creativity to our San Francisco office. This role blends major event production with day-to-day office management - you'll plan and execute everything from executive summits and customer meetings to community networking events that showcase our brand and culture. You'll be the face of our SF office: curating an environment where employees, guests, and customers feel welcomed and inspired. This is an ideal role for someone who thrives on juggling details, thinking three steps ahead, and creating memorable experiences that make people say, “We have to do that again.” Location: While we are a remote first company, this is a unique and impactful role that requires onsite work out of our San Francisco, CA office location. What You'll Do Plan, produce, and execute events including executive offsites, all-team company offsites, customer meetings, networking receptions, and internal gatherings. Own logistics end-to-end: venues, catering, AV, travel coordination, signage, and on-site support. Partner closely with leadership, Marketing, and Customer Success to ensure events reinforce company goals and brand presence. Manage vendor relationships and budgets; negotiate contracts and track spend. Oversee day-to-day office operations - supplies, facilities, visitors, and ensuring the space runs smoothly and reflects our culture. Be the point of contact for visiting executives, partners, and customers; ensure meetings run seamlessly. Support special projects, such as offsites or board meetings, that bring teams together in meaningful ways. Maintain and purchase company swag for events, new hires, and internal teams Who You Are 8+ years of experience in event planning, office management, or hospitality. Proven success running high-impact events end-to-end. Excellent project management, organization, and vendor negotiation skills. Warm, polished communicator who can host senior executives and customers with ease. Creative eye for design and experience-driven environments. Comfortable managing multiple projects and shifting priorities in a fast-paced environment. SF-based and able to be onsite full-time to lead events and manage the office. It Would Be Great If You Had Experience in tech, startups, or high-growth environments. Passion for connecting people and curating experiences that build community. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them. #J-18808-Ljbffr
    $40k-61k yearly est. 3d ago
  • Office Manager

    Evoscapes

    Office manager job in San Diego, CA

    Office Manager & Executive Assistant - Evoscapes Design + Build | San Diego, CA About Us Evoscapes is a fast-growing, luxury landscape and pool design-build firm crafting exceptional outdoor spaces across Southern California. We design and build modern, high-end environments that blend architecture, nature, and lifestyle, and we're looking for an Office Manager & Executive Assistant who can keep our financials, operations, and leadership aligned as we continue to grow. This is a key leadership support role, perfect for someone who thrives on precision, organization, and accountability, and wants to make a measurable impact inside a company that values creativity and excellence. What You'll Do You'll be the operational heartbeat of the company, managing financials, streamlining processes, and supporting ownership directly. Accounting & Financial Management Manage weekly and monthly cash flow forecasting. Perform daily reconciliations for all bank and credit accounts. Oversee accounts payable and receivable, job costing, and project P&L tracking. Prepare monthly and end-of-project financial reports and assist with PM bonus calculations. Operations & Compliance Ensure all subcontractor documentation (COI, W9, CSLB verification, sub-agreements) is complete before work begins. Track permits, insurance, and business licenses, keeping everything current. Build and maintain invoice tracking spreadsheets for PMs and owners. Monitor ConstructionOnline and photos for progress verification. Executive & Administrative Support Manage the owner's daily schedule, emails, and priorities. Coordinate meetings, take notes, and ensure action items are completed. Handle confidential administrative and occasional personal tasks. Maintain company files, records, and reporting systems for accuracy and efficiency. Who You Are You're not just an “office person.” You're a systems thinker, a financial guardian, and a trusted right hand to leadership. You've spent at least 5 years managing operations or accounting in construction, design-build, or trades-based companies. You know QuickBooks Online like the back of your hand. You're fluent in Excel/Google Sheets, and familiar with ConstructionOnline, Pipedrive, or similar tools. You're organized, calm under pressure, and love keeping things running smoothly. You care deeply about accuracy, communication, and professionalism. You want to grow with a company that's scaling quickly and values your initiative. Why Evoscapes? Be part of a creative, high-performance team building one of San Diego's premier outdoor living brands. Work directly with ownership and have a voice in how the business grows. Enjoy autonomy, respect, and visibility, your work matters every day. Competitive salary + performance bonuses + long-term growth opportunities. A beautiful, collaborative work environment in San Diego, CA. Location: In-office (San Diego, CA) Schedule: Full-time, Monday-Friday Compensation: Competitive salary + performance-based bonuses
    $38k-57k yearly est. 2d ago
  • Office/Operations Manager

    Confidential Company 4.2company rating

    Office manager job in Sacramento, CA

    Are you passionate about health equity and ready to help power an organization committed to dismantling the systemic forces that endanger the health of people of color? Do you thrive in a role where your organization, leadership, and operational excellence directly support social, racial, and environmental justice? An inspiring, Sacramento-based nonprofit is searching for a dynamic Office & Operations Manager to take the lead in building smooth, efficient, and mission-aligned operations. In this role, YOU will be the heartbeat of the organization-creating structure, supporting staff, strengthening systems, and ensuring the organization's work has the impact our communities deserve. If you're a proactive, detail-oriented leader who loves owning your space, solving problems, and helping teams work at their best… this is your opportunity to shine. ✨ ( Note: This role is primarily on-site, and you will often be the primary person in the office. ) What You'll Lead & Own: Office & Operational Excellence- Oversee all day-to-day office operations for a hybrid virtual/in-person environment. Manage supplies, equipment, vendors, and technology with efficiency and care. Maintain an organized, welcoming, culturally affirming workspace for staff and partners. Implement and manage innovative tools, grants, databases, and systems that streamline how we work. Staff Support & Coordination- Lead onboarding for new team members-introducing them to our tools, culture, and mission. Serve as the go-to person for operational needs, troubleshooting, and resource support. Administrative Leadership- Manage organizational calendars, communications, and records with precision. Support the Executive Director and leadership team with presentations, reports, and board materials. Design procedures that elevate efficiency, clarity, and compliance across the organization. Financial & Accounting Administration- Coordinate obligations with vendors, partners, and third-party stakeholders. Process invoices, deposits, reimbursements, and financial documentation. Support monthly reconciliations, reporting, and grant-related expense tracking. Monitor office budgets and maintain accurate financial records (Bill.com experience is a huge plus!). Communication & Stakeholder Engagement- Act as the central point of contact for office and administrative inquiries. Coordinate logistics for meetings, trainings, and events that drive advocacy and community impact. Policy, Compliance & Best Practices- Develop and maintain office policies that reflect nonprofit best practices and organizational values. Ensure compliance with safety, reporting, and operational standards. What You Bring- Bachelor's degree preferred + 4 years of experience (internships count!). Exceptional organization, follow-through, and time management in a fast-moving environment. Strong, culturally responsive communication-both written and verbal. Ability to anticipate needs, solve problems, and own your work with independence. Proficiency in Microsoft Office Suite + cloud collaboration tools (Google Workspace, Zoom, project management platforms). Experience with nonprofit operations, grants, or financial administration preferred. A deep commitment to racial and health equity and to serving Black communities with integrity and care. Quick learners, self-starters, and tech-savvy candidates will rise to the top-especially those familiar with Bill.com or ADP. Preferred Qualifications: Leadership experience with the ability to support and motivate staff. A demonstrated passion for health equity and community impact. Experience supporting grants, strategic initiatives, or nonprofit programs. Additional Details- Primarily in-office role; hybrid flexibility may be considered. Occasional local travel (up to 10%). Must be able to lift up to 20 pounds on occasion. Regular collaboration with the Executive Director and participation in team meetings. Competitive salary + benefits offered.
    $54k-81k yearly est. 5d ago
  • Office Administrator

    Goldco 3.5company rating

    Office manager job in Calabasas, CA

    Goldco is a growing financial services firm seeking a dedicated Office Administrator to support our team on-site at our Calabasas office. The ideal candidate is a reliable professional with expertise in customer service, completing data-entry with a high level of accuracy, and a natural ability to multitask. We are looking for someone with excellent communication skills and resourcefulness, as well as a strong work ethic and positive attitude. Must be able to effectively communicate between management, customers and other departments within the firm. We are a lean, tight-knit team and we are looking for a long-term team member. ***This is an in-office role in Calabasas, CA from 7am-4pm. Must be able to reliably commute to the Calabasas office Monday-Friday*** Day-to-Day Responsibilities: Manage a high volume of incoming and outgoing documentation and mail while faxing, scanning, emailing and filing those records appropriately- must be excellent at multitasking and prioritizing tasks based on level of urgency Point of contact between building management, maintenance, vendors and greet all visitors Inventory and upkeep of kitchen and supply room to ensure they are regularly stocked, organized, and clean Maintain an up to date team credit card reconciliation Manage answering and transferring incoming calls to the appropriate department Assist all departments with miscellaneous tasks as needed May require overtime on occasion Qualifications: 3+ years of experience in a similar role is required Calm demeanor; able to handle pressure with ease Able to maintain confidentiality with customer information Excellent time management skills Personable and customer service-oriented Possess excellent oral and written communication skills High attention to detail with speed and accuracy in daily operations Excellent computer skills; basic knowledge of Google Suite Experience with Salesforce a plus Consistent attendance, must be punctual and reliable Perks/Benefits: Health benefits after 30 days, company matched 401k after 60 days, and discretionary bonus/incentives available for performance Accrued paid time off, sick time, and paid holidays. Friendly office culture and atmosphere! Coffee bar, snacks, office lunches/gatherings Physical Demands: Must be able to remain in a stationary position at least 75% of the time Regularly move boxes weighing up to 30 pounds Constantly operates a telephone, computer and other office productivity machinery, such as a scanner, copy machine, and computer printer Must be able to effectively communicate with co-workers, customers and other third-parties Hours of operation are Monday through Friday, 7:00 am - 4:00pm. The expected pay range for this role is $20.00-$25.00 per hour. The base salary range for this position is listed above. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here. Equal Opportunity Employer: We support a diverse workforce and are a Drug Testing and Equal Opportunity Employer. We do not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
    $20-25 hourly 3d ago
  • Office Manager

    Housing Trust Fund of Santa Barbara County 3.7company rating

    Office manager job in Santa Barbara, CA

    Under the supervision of the CEO, the Office manager performs administrative support work for the CEO, and Loan underwriting staff. Duties and Responsibilities: The Office Manager performs a variety of administrative duties requiring strong organizational and multi-tasking skills, a high level of computer expertise/proficiency in a variety of software applications, the ability to perform research, complete reports, perform administrative functions and maintain agency operating systems. Major responsibilities and duties include, but are not limited to the following: Program Support Responsibilities: · Assist staff with administration of the Revolving Loan Fund for affordable housing production, Workforce Homebuyer Program, and public communications, digital and print. · Research and update data on local/regional housing market conditions, county household income levels and poverty statistics, affordable housing needs, demographics, etc. as needed to complete agency applications, reporting requirements, and special projects. · Assist CEO in completing periodic agency certification applications and reports. · Assist CEO with quarterly and annual performance reports and compliance monitoring with lending partners and federal, state, and local government agencies. · Assist CEO with updating loan data and capital sources for the agency's affordable housing production and homebuyer programs. · Assist the CEO in completing the annual loan portfolio CRA reports for lending partners and the HTF Board of Directors. · Periodically update housing and demographic data and statistics on the agency's website. Administrative Responsibilities: · Maintain and update the agency's Master Reporting Schedule to ensure that program, proposal, and corporate reporting requirements are tracked and reporting deadlines met. · Update and maintain the agency's Operating Manual. · Monitor/maintain online government registrations, agency website domains, software, and computer registrations. · Assist CEO with annual nonprofit reporting and compliance to Federal, State, and local government agencies. · Assist CEO with financial reporting: quarterly financials to lending partners, annual audit and tax returns to lending partners and funders. · Provide planning, scheduling, and logistics support for CEO meetings, HTF Board, committee and special meetings, special events, and workshops. · Be responsible for the development and updating of HTF database and communications networks. · Provide general administrative systems and clerical support, as needed, including but not limited to routine correspondence and mailings, equipment and supply needs, office facilities, insurance, record-keeping, communications contacts and databases, electronic and physical filing systems, and other administrative tasks. Qualifications: · Minimum 1-3 years in relevant and demonstrated administrative/office management work experience. · Background and experience in housing, real estate, planning, community development, finance and lending, economics, or related field preferred. · High proficiency in Microsoft Office applications (Excel, Word, Outlook, etc.) · College degree or equivalent work experience required. Desired Characteristics, Knowledge, and Abilities: · Well organized and ability to work independently and manage time and priorities well. · Ability to multi-task and keep multiple activities progressing. · Knowledge of and use of organizational and planning tools such as timelines, project/task tracking, filing systems. · Detail oriented while keeping the overview. · Ability to perform critical thinking, analyze and problem-solve. · Ability to research, analyze, summarize, and clearly present data and information. · Initiative-taker with high level of motivation; ability to take on new tasks and follow-through to completion. · Ability to take directions and follow instructions. · Ability to communicate clearly and concisely both written and orally. · Comfortable communicating via telephone, email, and social media. · Ability to establish and maintain effective, cooperative working relationships with staff, committees, outside agencies, and the public.
    $34k-48k yearly est. 5d ago
  • Office Administrator

    Bay Area Window PROS

    Office manager job in Burlingame, CA

    Office Administrator - Bay Area Window Pros (Burlingame, CA) Join a growing, family-run company that's transforming homes across the Bay Area. Bay Area Window Pros has completed over 10,000 window and door projects with a reputation built on craftsmanship, integrity, and care. We're looking for an Office Administrator who thrives in a fast-paced, detail-oriented environment and enjoys being the organizational backbone of a small but mighty team. What You'll Do Coordinate scheduling for sales appointments, installations, and service calls. Manage customer communications via phone, email, and CRM. Support the sales and operations team with documentation, permits, and follow-up. Maintain organized digital and paper files for quotes, invoices, and work orders. Assist leadership with administrative tasks, reporting, and process improvements. Who You Are Highly organized, personable, and proactive. Experienced in administrative support or customer service (preferably in construction, trades, or home improvement). Comfortable using office tools (Google Workspace, QuickBooks, CRMs, etc.). Excellent written and verbal communication skills. A team player who can multitask and keep things moving efficiently. What We Offer Competitive hourly pay (based on experience). A collaborative team that values initiative and accountability. Room for growth within a company that's modernizing operations and expanding its reach. On-site role based in Burlingame, with business hours Monday-Friday. 📩 Interested? Apply directly on LinkedIn or send your resume to **************************** with the subject line “Office Admin Application - [Your Name]”. We'd love to meet you and see how you can help us continue building a company we're proud of.
    $35k-48k yearly est. 3d ago
  • Construction Office Coordinator

    Legacy Staffing Solutions, Inc.

    Office manager job in Bakersfield, CA

    Job Title: Construction Office Coordinator Employment Type: Full-Time/Temp-to-Hire Legacy Staffing is seeking a highly organized and detail-oriented Construction Office Coordinator on behalf of our client, a growing construction company. This role is essential for ensuring smooth administrative processes, accurate financial tracking, and effective communication between office and field teams. The ideal candidate will have strong organizational skills, proficiency in QuickBooks, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Provide administrative support to Project Manager and Superintendent, ensuring timely coordination of project activities Organize and maintain project documentation, including contracts, permits, drawings, and compliance reports Schedule meetings, prepare agendas, record minutes, and follow up on action items Process transactions in QuickBooks, including invoices, expense reports, and purchase orders Monitor project budgets and assist with cost tracking and variance reporting Prepare accurate financial summaries for management review Implement efficient filing systems for digital and physical records Oversee inventory tracking and procurement of materials and supplies Maintain compliance with safety regulations, building codes, and company policies Assist with onboarding new staff and coordinating training sessions Ensure all employee documentation is completed and filed appropriately Perform other related duties as assigned to support overall project success Required Skills & Abilities Strong knowledge of construction office management procedures Excellent verbal and written communication skills Strong interpersonal and customer service abilities Exceptional organizational skills and attention to detail Ability to manage multiple priorities and meet deadlines Proficiency in Microsoft Office Suite and QuickBooks Education & Experience High school diploma or equivalent required; Associate's degree in office administration or related field preferred Minimum 3 years of administrative or clerical experience required Physical Requirements Prolonged periods sitting at a desk and working on a computer Ability to lift up to 15 lbs occasionally If you are a proactive professional who thrives in a dynamic construction environment, we encourage you to apply. Legacy Staffing is proud to connect talented individuals with rewarding career opportunities.
    $34k-46k yearly est. 4d ago
  • Guest Services Manager

    Kettelsen Consulting LLC

    Office manager job in San Francisco, CA

    Kettelsen International Recruiting | Tiempo completo Guest Services Manager San Francisco, United States | Posted on 10/30/2025 Salary Average gross salary from 77,000 to 107,000 USD per year State/Province California Country United States Job Description Duties & Responsibilities Take ownership of guest service for property as a whole in accordance with Starwood Luxury Collections standards. Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied to elevate guest service to Starwood's Luxury Collection standards. Track guest satisfaction surveys and maximize usage of the guest response tracking system to effectively motivate, coach and develop property associates. Consistently motivate and educate to improve upon guest satisfaction and feedback to meet and exceed Starwood's Luxury Collection standards. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of concierge, bell stand, valet and driver standard operating procedures and policies. Assist in the consistent improvement of and accuracy and quality of concierge services. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Champion education of associates regarding area and property history. Maintain all necessary equipment and a par stock of supplies. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position. Perform any other job-related duties as assigned. Experience, Knowledge, Skills and Abilities Proficient with PMS system. Computer literacy and financial management a must. Advanced knowledge of brand's reward program. Advanced knowledge of luxury hospitality standards and guest service. Able to handle cash and credit transactions. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must possess thorough knowledge of all concierge, bell stand, valet and driver operations and individual job requirements. Manage multiple tasks at all times and have excellent organizational skills. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts - taking on the responsibility of being a role model and mentor for this skill set. Intimate knowledge of local area attractions and transportation. Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statutes and their comparable state and local laws. Establish and maintain effective working relationships with associates and customers. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Able to make sound business decisions and take action quickly based on previous experience and good judgment. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Requirements Job and Immigration Requirements Mexican, North American, or Canadian citizenship. Possess Cedula Professional on hand (not in process). The degree must be in Restaurant Management, Hotel Management, Hospitality, Tourism, or a related field. Possess Titulo Universitario (not in process). The degree must be in Restaurant Management, Hotel Management, Hospitality, Tourism, or a related field. Have a valid Mexican, Canadian, or U.S. passport with at least 1.5-year validity. No previous immigration issues. Have a valid driver's license. Ability to move to the U.S. Fluency in English. Salary & Benefits Mental Health & Emotional Wellness. Paid Time Off (Vacations). Flexible Personal Time. 401k Retirement Plans. Tuition Reimbursement. On-property housing for up to 30 days to facilitate relocation and settling in. Reimbursement of one-way transportation to the U.S. (including airport transfers) up to 1,000 USD, once the TN Visa is approved and after completing 90 days of employment. Reimbursement of visa and embassy fees up to 500 USD, once the TN Visa is approved and after completing 90 days of employment. Hotel discounts for employees. An additional compensation increase will be applied to the employee's base salary upon completion of the first year of employment. #J-18808-Ljbffr
    $45k-64k yearly est. 3d ago

Learn more about office manager jobs

How much does an office manager earn in Redding, CA?

The average office manager in Redding, CA earns between $32,000 and $70,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Redding, CA

$47,000

What are the biggest employers of Office Managers in Redding, CA?

The biggest employers of Office Managers in Redding, CA are:
  1. Scott Schumacher-State Farm Agent
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