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Office manager jobs in West Lafayette, IN

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  • Sr. Customer Service Manager

    Java House

    Office manager job in Carmel, IN

    We're not just crafting cold brew, we're revolutionizing the beverage industry. At Java House, our Peel & Pour Pods are redefining how cold brew is experienced, delivering café-quality coffee with unmatched convenience - zero equipment and zero hassle, just amazingly smooth and bold flavor in every pod. Now is your chance to join a fast-growing and innovative team that is reshaping how the world views coffee. If you are energized by growth, inspired by innovation, and ready to be a part of something big - let's chat! JOB DESCRIPTION We are seeking a Sr. Customer Service Manager to support the Java House business by delivering exceptional service to our customers, distributors, and retail partners. This role is responsible for managing orders, resolving issues, and providing product information, while maintaining a high level of professionalism and accuracy. The ideal candidate has customer service experience, strong communication and problem-solving skills, and thrives in a fast-paced, product-driven environment. RESPONSIBILITIES Serve as the primary point of contact for all Java House B2B and B2C customers Support order processing and entry, product shipments, customer portal questions, troubleshoot portal issues, product information, and maintain customer accounts Handle all inbound calls and emails in an appropriate manner Collaborate with Sales, Logistics/Supply Chain, Marketing, and Operations to address customer needs and resolve issues in a timely manner Build strong relationships with customers and retail partners to support long-term loyalty Maintain detailed and accurate records of customer interactions using CRM (Salesforce) Provide all feedback to internal teams to improve service, product quality, and processes Track and report order shorts, and lost sales and identify root causes QUALIFICATIONS Bachelor's degree in marketing, business administration, or related field 3-5+ years' experience in customer service role; 1+ year in leadership role Proficiency in CRM and ERP software and Microsoft Office Suites Ability to read and analyze Power BI reports and dashboards Knowledge in food and beverage, retail, or consumer packaged goods industry preferred KNOWLEDGE AND SKILLS Strong interpersonal skills, with the ability to influence and collaborate with cross-functional teams, and work effectively with others Commitment to understanding and meeting customer needs while maintaining a positive customer experience Ability to manage multiple projects and tasks simultaneously, set priorities, and follow through in a timely manner Solution-oriented problem solving with attention to detail and accuracy in handling information and data Skilled in handling complaints, resolving issues diplomatically, and turning challenges into opportunities Proactive in identifying and addressing issues before they arise Create and foster excellent customer relationships and a positive brand image while demonstrating the company's core values
    $61k-118k yearly est. 3d ago
  • Office Manager

    Robert Half 4.5company rating

    Office manager job in Rosemont, IL

    On behalf of Robert Half client, we are looking for a dedicated Office Manager located in Rosemont, Illinois to lead and oversee the daily operations of their fast paced office. This role is essential in ensuring smooth administrative functions, maintaining office organization, and supporting various operational needs. The ideal candidate will bring excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. Monday - Friday 8:00am-5:00pm Hybrid - 3 days onsite, 2 days WFH Compensation: $80k- $90k Benefits: Medical, Dental, Vision, 401k, PTO Responsibilities: • Distribute incoming mail and ensure timely handling of correspondence. • Monitor and replenish office supplies inventory • Maintain the cleanliness and organization of office spaces, including kitchens, storage areas, and conference rooms. • Facilitate onboarding processes by preparing workstations and offices for new hires. • Place service requests with building management for access cards, facility issues, and other needs. • Set up and manage accounts with utility. • Coordinate meeting logistics, including securing conference rooms, arranging catering, and scheduling annual meetings. • Oversee the office security system, ensuring proper functionality and addressing any issues. Requirements: • Proven experience in administrative office management or similar roles. • Strong organizational skills with the ability to multitask and prioritize effectively. • Proficiency in managing office supplies and vendor accounts. • Familiarity with accounts payable processes and invoice management. • Excellent communication skills for interacting with vendors, building management, and internal teams. • Ability to coordinate and facilitate meetings and events. • Experience with security systems or facility management is a plus.
    $80k-90k yearly 3d ago
  • Customer Experience Project Manager

    Arrowmac

    Office manager job in Illinois

    We need a dedicated and proactive lead to ensure the flawless execution and optimization of our client's complex brand CRM engagements. This role requires total ownership of project lifecycles. You will be responsible for developing project plans, managing weekly status meetings, and collaborating with agencies and cross-functional teams to ensure timely achievement of brand objectives. A key focus is on continuously monitoring campaign performance, identifying optimization opportunities, and streamlining processes to enhance efficiency. You must maintain detailed project documentation, manage change requests, proactively identify and mitigate risks, and prepare quarterly audits and business reviews for leadership. Seek standardization and process improvement wherever possible. Ready to lead high-impact CRM execution? Requirements: Bachelor's Degree in Business or Marketing or equivalent experience 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience Minimum of 3 years of hands-on work experience in client service, account or response management discipline Digital marketing or interactive agency experience is a plus Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. Excellent written, verbal, and interpersonal communication skills to effectively work with team members Analytical ability to identify optimization opportunities and program related issues Enthusiastic, solution-oriented attitude in accepting work/new challenges Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook If this sounds like a great fit, please send your resume to ******************** For more information about Arrowmac and all of our jobs, please visit ****************
    $69k-124k yearly est. 3d ago
  • Office Manager

    The Judge Group 4.7company rating

    Office manager job in Chicago, IL

    Onsite 5 days per week out of Bedford Park, IL This is a 6 month contract to hire. We are seeking a detail-oriented and resilient Office Manager with the potential to advance into a District Manager role. The ideal candidate will bring strong organizational skills, the ability to learn quickly, and a personality suited to working in a direct, straightforward environment. A background in construction, plumbing, engineering, or electrical is highly valued. Key Responsibilities Manage day-to-day office operations including invoicing, accounts receivable/payable, and municipal invoice tracking Oversee project tracking, vehicle management, payroll, and insurance administration Review contracts to ensure compliance with requirements Support operational efficiency and ensure accurate documentation across all functions Collaborate with leadership to drive organizational success and growth Qualifications Associate's Degree (minimum) 3-5 years of professional experience in office management or related fields Strong attention to detail and ability to learn quickly Resilient personality with the ability to thrive in a direct, fast-paced environment
    $53k-73k yearly est. 4d ago
  • Customer Experience Project Manager [80067]

    Onward Search 4.0company rating

    Office manager job in Chicago, IL

    Onward Search is seeking a Project Manager to assist in day-to-day management, oversight and optimization of Healthcare Professionals. This is a year long + contract, hybrid in Mettawa, IL. Pharma agency experience highly preferred What You'll Do Lead end-to-end management of CRM/email campaigns across multiple brands. Build project plans, run weekly status meetings, and maintain all timelines/documentation. Partner with brand, data, tech, compliance, and agency teams to capture requirements and execute campaigns. Monitor performance, identify optimization opportunities, and share recommendations. Manage change requests, mitigate risks, and improve processes for speed and efficiency. Support campaign audits, SLA reporting, and quarterly business reviews. What You Bring 3-5 years in CRM, email, database marketing, or 1:1 marketing. Experience managing multiple projects in a fast-paced environment (agency experience a plus). Strong communication, organization, and stakeholder-management skills. Analytical mindset with ability to identify optimizations and troubleshoot issues. Proficiency in Microsoft Office tools.
    $41k-69k yearly est. 3d ago
  • Receptionist & Office Manager

    The Larko Group

    Office manager job in Chicago, IL

    A leading Nonprofit is seeking a full-time Reception & Office Manager to be the heart of their office, creating a welcoming, organized, and positive environment for the team and guests. Reporting to the VP of Operations and HR, this role keeps daily operations running smoothly while helping to make the office an engaging and efficient place to work. You'll manage office systems and vendor relationships, streamline processes, and support initiatives that strengthen their culture and enhance how they work together. This is a temporary-to-hire position! Responsibilities Oversee day-to-day office operations, ensuring smooth functioning of equipment, supplies, and shared spaces. Develop and implement office policies and procedures for efficiency and compliance. Complete preventive maintenance requirements; troubleshooting; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques Manage relationships with building management, vendors, and service providers. Negotiate contracts and monitor service quality. Track and manage the office supplies budget, monitor expenses, and assist with forecasting. Ensure cost-effective procurement and inventory control. Anticipate needs; place and expedite orders; verify receipt of supplies Manage schedules for conference and community spaces. Assist with meeting preparation and cleaning in conference rooms, including refreshments, on an ongoing basis Lead office-related projects, including space planning, technology upgrades, and process improvements. Maintain project timelines and deliverables, ensuring alignment with organizational goals. Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, printing/binding presentations, etc.) Identify opportunities for operational innovation and continuous improvement. Contributes to strategic planning for office infrastructure and employee experience. Ensure adherence to organizational policies, health and safety standards, and regulatory requirements. Provide backup support to the President & CEO's EA and other administrative leaders as needed. Greet and assist visitors upon arrival, answer the phone, route calls, and take messages. Prepare thank you and letters of acknowledgment for our various donors. Distribute incoming mail and prepare outgoing mail, including bulk mail and messenger pickup, and delivery. Ideal Experience Bachelor's degree in business administration or related field preferred. Proven experience in office management or operations leadership (3 years minimum preferred). Strong leadership, team management, and conflict resolution skills. Excellent verbal and written communication, active listening, and stakeholder engagement. Ability to prioritize effectively, manage multiple projects, and deliver results. Strategic thinking and decision-making capabilities. Budget management and vendor negotiation experience. Proficiency in Microsoft Office Suite; familiarity with project management tools is a plus. The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.
    $32k-51k yearly est. 3d ago
  • Assistant or Associate Director, TRIO Student Support Services Program

    Millikin University 3.5company rating

    Office manager job in Decatur, IL

    Under the supervision of the project director, the position assists the director with implementing, supervising, and managing the daily operations, including ensuring programmatic outcomes, in accordance with the approved federal Trio Student Support Services grant and applicable Federal legislation and administrative regulations. The position reports to, advises, assists, and provides executive level support to the Vice President for Student Affairs (VPSA) in achieving University and Student Affairs priorities. This position is responsible for developing and implementing collaborative retention-driven participant experiences. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Position Specific Responsibilities · Maintaining a working understanding and knowledge of the approved Federal grant and related legislation and regulations. · Hiring, supervising, evaluating, and directing the work of all staff in accordance with guidelines in the approved grant and applicable policies and procedures. · Developing, implementing, and evaluating strategies, outreach, and programs that ensure the annual successful recruitment, screening, and selection of eligible participants. · Developing, implementing, and evaluating strategies that ensure the annual attainment of approved objectives of student support and retention. · Developing, proposing, and managing the approved annual budget. · Ensuring the development, implementation, and evaluation of retention support and other services as stated in the approved grant. · Conducting program assessments and evaluations of program design and operations. · Completing annual and other reports. · Serving as a liaison between the campus and the U.S. Department of Education in consultation with supervisor and the Director of Grants. Core Responsibilities for All Student Affairs Staff · Completing or assisting with routine administrative functions as appropriate (e.g., budgeting, report-writing, strategic planning, record-keeping, data collection and management, developing policies and procedures, and evaluation and assessments related to student outcomes and program effectiveness). · Implementing or assisting with feedback processes to ensure concerns are addressed and improvements are considered. · Supporting and assisting with signature student experiences (e.g., Admitted Student Days; Campus Visit Days; Orientation and Registration Days; Convocations; Commencements; Homecoming and Family Weekend; Student Welcome Week; Involvement Fairs; Career Fairs; Annual Awards Program; etc.). · Serving on appropriate university or community committees, councils, and boards as recommended by the supervisor or University President. · Implementing emergency communication plans and protocols which includes providing direction, oversight, guidance, and support as needed in emergency or crisis situations. · Seeking and proposing opportunities for ongoing appropriate professional development. · Communicating effectively university and department goals, achievements, challenges, solutions, practices, changes, and consistently enforcing all policies and regulations. · Maintaining high ethical standards and integrity by conducting all operations professionally, including acting in accordance with all Millikin University policies and procedures. · Performing other mission-critical and job-related duties as assigned based on operational needs. SUPERVISORY RESPONSIBILITIES · Supervises student leaders · Supervises graduate assistants as requested. QUALIFICATIONS: To perform this job successfully, an individual must be able to succeed in a results-driven professional organization. Transferable skills from relevant experiences in education, not-for-profit, business, or other industries and fields will be considered. Additional qualifications specific to this position are below: Education and/or Experience Required: 1. Master's degree required in education, student personnel, counseling, sociology, or other appropriate field from a U.S.- accredited institution. 2. Training experience in education, human services, and public policy or related fields that enhance knowledge of student retention, support services that increase grade point averages and graduation rates. Preferred: 1. Teaching, preferably at the college level. 2. Related experiences in a college or university setting. 3. Experience supervising staff at any professional level. 4. Experience using software or databases related to the work of the program. 5. Experience providing services to people with disabilities. 6. Experience applying wellness, student development, advising, and/or trauma-informed practices in service-delivery. Examples of Measures of Success Success will be measured by at least the following metrics: · Eligible participants recruited and served · Participation, satisfaction, academic standing, retention, and degree completion rates · Post-baccalaureate placement for students participating in services and programs · Student Learning Outcomes Qualified applicants should submit a cover letter, resume, and contact information of three professional references to millikin.edu/employment. Review of applications will begin immediately and continue until the position is filled. Employment and first day of work is contingent upon successful completion of a background check. Millikin University is an equal opportunity employer. Candidates from traditionally underrepresented groups in this field are encouraged to apply. Beyond meeting fully its legal obligations for non-discrimination, Millikin University is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. Millikin offers a competitive salary and full benefit package, including eligibility for tuition waiver. To view Millikin's benefits, please go to *******************************************************************
    $38k-47k yearly est. 2d ago
  • Customer Relationship Manager

    Lucky Street Gaming

    Office manager job in Rockford, IL

    The Relationship Manager will act as a link between the company and our clients to ensure all their needs are met, and that they are satisfied with the support the company is providing for them. The Relationship Manager assesses the needs of the client and finds creative solutions to large problems they are facing. They constantly work to brainstorm new ways to maintain a strong, positive relationship with clients. KEY TASKS WILL INCLUDE: Develop relationships with owners and managers of our clients. Increase year over year revenue through innovative marketing programs Analyzing location performance data. Educate clients on compliance regulations and company updates. Understanding factors that reduce location performance, including competition. Identify and act on opportunities to grow revenue at existing locations through promotions, product optimization, and performance analytics. Making sure marketing materials are on the site -e.g. gaming signage is on site and looks presentable; video monitors are functioning and current. Discuss marketing incentives with accounts. Assist with the production and distribution of flyers, mailers, etc. all consistent with IGB regulations. Assist in onboarding new clients and setup processes. Track interactions and progress using CRM software and provide regular reports to management. SUPERVISION: Reports to and works under the direction of the Senior Marketing Manager. ESSENTIAL FUNCTIONS: The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. Communicating with clients to ensure that all of their needs are understood and addressed. Building strong client relationships to maintain old business and assist them in possible expansion. Collaborating with various internal departments to ensure that they fulfill all customer requests. Resolving complaints and keeping track of all processes that pertain to the client's desires. Focus on improving customer experience. Collecting and analyzing data concerning consumer behavior to understand changing needs. Improving video gaming revenue. Traveling to locations is essential and meeting with the owners and managers of our clients. RECOMMENDED MINIMUM QUALIFICATIONS: Satisfactory problem-solving skills to help resolve customer complaints or needs. Excellent verbal and written communication skills to communicate product ideas to clients. Up-to-date understanding of the industry's consumer behavior. Strong customer service and interpersonal skills for dealing with different types of customers and clients. Exceptional analytical skills for analyzing client data. Time management and multitasking skills in order to handle multiple tasks and clients at once. Advanced motivational and negotiation skills. Strong organizational skills and attention to detail. Computer literacy and familiarity with Microsoft Office products. Local travel is required, no overnights. Annual Salary Range: $65,000 - $75,000 A thorough background investigation, including personal and professional references, criminal background, and motor vehicle review will be conducted prior to the offer of employment. Must be able to successfully pass a pre-employment drug/alcohol screen following a conditional offer of employment. A valid state motor vehicle operator's license with a clean driving record is required. CERTIFICATES, LICENSES, REGISTRATIONS This position requires an Illinois Gaming Board Handler license, or the ability to obtain a license, within thirty (30) days of employment or the applicant shall obtain an eligible to work status from the Illinois Gaming Board. A licensed handler shall be required to adhere to the Illinois Gaming Board rules and regulations. The Illinois Gaming Board requires a minimum age of twenty-one (21) for this position
    $65k-75k yearly 2d ago
  • Front Office Manager

    Blue Chip Casino Hotel Spa

    Office manager job in Michigan City, IN

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for coordinating day to day activities of the front desk, bell, call center, reservation staff, and gift shop operations. Maximize total hotel occupancy, cash revenue and ADR. Partner with sales to achieve maximum profitability of the hotel. Perform ordering, pricing, and merchandising functions based on property decisions. Interview, hire, train, discipline, schedule and evaluate work performance of Front Desk, Bell and Gift Shop/Retail team members. Utilize Kronos system to monitor employee payroll. Provide input for budget. Strong in communication skills for discussing business strategy to different departments. Provide RMS systems and analysis expertise for hotel, marketing and sales group to achieve overall hotel profit objective. Monitor & adjust room rates based on RMS recommendation. Make adjustments to RMS system configuration files (discount factors, expenses) based on market dynamics. Access LMS, RMS and Oasis systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests. Monitor and review with staff, call center statistics and maintain acceptable ratings. Maintain and monitor success of Channel Manager. Use RM reports and ad hoc analysis to maintain and improve hotel objectives. Oversight of orders, pricing, and maintaining inventory records of retail merchandise. Analyze inventory levels; communicate with vendors, complete purchase orders, knowledge of general inventory and receiving orders. Assists in overseeing the condition of the Hotel and Gift Shop. Assists in planning and the execution of strategies to improve upon the Hotel and Gift Shop financials. Other duties as assigned by Management. Qualifications Possess ability to add, subtract, audit accounts and credit card transactions using electronic draft systems. Experience utilizing database query tools. Knowledge of all windows-based programs preferred. Revenue Management experience preferred. Able to operate LMS, Oasis, RMS computer systems. Preferred minimum 2 years Supervisor/Management experience. Strong interpersonal skills to deal with various levels of management. Bachelor's Degree in Business, Hospitality, Economics or Finance preferred Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $39k-54k yearly est. 4d ago
  • Office Administrator

    New Roots Talent Consulting, LLC

    Office manager job in Downers Grove, IL

    Are you looking to do more with your administrative skills? Do you have a knack for organization and making sure operations run smoothly? Are you someone who enjoys work variety and having a purpose with task you get to own? A growing firm is looking for an experienced administrative professional to join their team! Who are we: Our client, with over 50 successful years in business, has been serving a diverse client base with a focus on family-owned and closely held businesses. Besides the standard audit, accounting, and tax programs, we offer our clients a full range of business consulting services to assist with the complete life cycle of the business. The focus is people in all aspects; from the day to day, mission and values, goals and client service. The anchor stem from the core values - education, integrity, people, care and trust. Why us? Perks and Benefits: Competitive base salary aligned to your experience, roles and responsibilities. Comprehensive benefits package including medical/dental/vision/critical illness/life insurance, short-term and long-term disability, PTO, Health & Wellness Time and Holidays. Casual dress office environment. Collaborative and supportive team members. Position Expectations: Serve as the first point of contact for clients and visitors, managing reception duties with professionalism. Answer, screen, and direct phone calls; handle client inquiries or route them to the appropriate team member. Handle partner requests regarding the assembling and organizing of various tax returns for clients as well as financial statements and other client documents in compliance with firm standards. Manage office supply inventory and place orders as needed to ensure the office runs efficiently. Process incoming and outgoing mail, including client documents and confidential information. Maintain calendars, schedule appointments, and support meeting logistics. Keep inventory of kitchen supplies; clean kitchen and refill refrigerator and snacks daily. Provide general administrative support to partners, managers, and staff as required. Assist with special projects and other duties as assigned. About You: Previous administrative or office support experience preferred; experience in a CPA firm or professional services environment a plus. Strong organizational skills with the ability to manage multiple priorities. Excellent communication and interpersonal skills; professional phone and reception etiquette. High attention to detail, especially when handling confidential documents. Proficiency with Microsoft Office Suite (Word, Excel, Outlook); familiarity with document management systems a plus. Ability to work both independently and as part of a team.
    $32k-45k yearly est. 5d ago
  • Warranty Manager

    Old Town Design Group

    Office manager job in Carmel, IN

    OLD TOWN DESIGN GROUP WARRANTY MANAGER Old Town Design Group is seeking a Warranty Manager to join our team in Carmel, IN. We are a dynamic and growing custom home builder, known for developing outstanding locations with timeless home designs throughout Central Indiana. Old Town has a passion for people and the communities in which we work, and we are looking for a like-minded team member who will bring a passion for excellence, great work ethic, and a positive, can-do attitude to our team. FUNCTION: Successfully deliver an exceptional customer experience when working with clients on post-closing warranty related items. Warranty Managers will perform two walks with clients to ensure the is properly constructed via the structural and cosmetic finishes. MISSION: The Warranty Manager will maintain the integrity of Old Town in all aspects. All responsibilities performed require extensive knowledge and understanding of all Old Town's mission, values and residential properties. Candidate will possess an entrepreneurial work ethic and be able to work collaboratively with other Old Town team members. RESPONSIBILITIES: WARRANTY: Perform timely warranty walks with homeowners Coordinate and communicate warranty work with Trade Partners Ability to use tools and perform small carpentry / punch work QUALITY Develop comprehensive understanding of Old Town and BAGI standards, client specifications, etc. Maintain a clean working environment with Trade Partners COMMUNICATION Maintain weekly correspondence with homeowners regarding scheduling, project expectations, etc. Perform other duties and responsibilities as assigned Ensure budgets, change orders and specs are followed to completion EDUCATION 3+ years of residential construction or highly relevant experience Self-starter who can work well both as a part of a team and independently Must have a valid Driver's License and clean driving record Working knowledge of Microsoft Office and BuilderTrend preferred. Clear written and verbal communication skills REPORTING The Warranty Manager will report directly to the Divisional Managers.
    $57k-79k yearly est. 3d ago
  • Office Administrator

    Builtech Services, LLC 3.9company rating

    Office manager job in Chicago, IL

    Come Join the Builtech Team: Looking for a place to advance your career and find your purpose at work? Named a ‘Best Places to Work' by Crain's Chicago Business and The Charlotte Business Journal and with nearly 25 years in the construction industry, Builtech Services is among America's fastest growing, nation-wide construction services companies. We focus on ground-up new construction and tenant improvements in a variety of markets including Multi-Family, Retail, Automotive, Aviation and Hospitality. Our Core Values drive our actions as a company and as individuals - Trust, Passion, Humility, Respect, Integrity and Courage. We offer exciting projects, attractive compensation, and benefits along with the opportunity to become part of a creative, innovative organization that is focused on your growth and development. Builtech is seeking an Office Administrator ready to join our fast-paced and team-oriented environment. Responsibilities: Serve as the first point of contact for visitors and tenants; manage phones, mail, and a clean, welcoming reception area. Oversee office supply inventory, process purchase orders, and coordinate building needs. Support the CEO with calendar management, travel coordination, call and email screening, and confidential administrative tasks. Assist with tenant administration, including collecting rent payments, processing building expenses, resolving minor issues, and partnering with the Day Porter. Act as the liaison with our outsourced IT Service Partner for onboarding, equipment setup, permissions, and troubleshooting support. Provide training, guidance and support for new hires and existing employees on company systems and applications including troubleshooting IT issues and resolving user problems. Coordinate simple building technology needs (climate, security, etc.). Assist with internal communications, visitor hosting, and special projects as needed. Requirements: Alignment with Builtech's Core Values - Integrity, Humility, Trust, Respect, Passion & Courage. Strong verbal and written communication; able to support both technical and non-technical team members. Highly organized with the ability to manage multiple priorities and maintain accurate records. Proactive problem-solving skills and discretion with sensitive information. Comfortable learning new technology and providing basic user support. Ability to remain in a stationary position 95% of the time The ability to constantly operate a computer and other office productivity machinery, such as computer keyboards, copy machines, and computer printers. The ability to occasionally lift and carry lightweight office items like supplies or equipment. Valid driver's license. Benefits: Health, dental and vision insurance Health Savings Account (HSA) 401(k) with company match Unlimited performance time off (PTO) Company-paid life insurance Builtech Services, LLC is an equal opportunity employer. Equal employment opportunities are provided to all applicants and employees without regard to actual or perceived gender, sex, race, age, national origin, disability, religion, sexual orientation, veteran status or any other characteristic protected by applicable local, state or federal law. Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Ability to Commute: Palatine, IL (Required) Work Location: In person
    $50k-60k yearly 1d ago
  • Dental Office Manager

    Treatment Plan Coordinator In Orchard Park, New York

    Office manager job in West Lafayette, IN

    Dental Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation Monday-Friday 8:00-5:00 Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come “Bond” With Our Team? Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.
    $43k-64k yearly est. Auto-Apply 3d ago
  • Dental Manager

    Chestnut Health Systems 4.2company rating

    Office manager job in Bloomington, IL

    Are you a dynamic leader with a passion for healthcare, team development, and collaboration? Chestnut Family Dental, a part of Chestnut Family Health Center, is seeking a dedicated Dental Manager to oversee the daily operations of our dental office. This is a unique opportunity to join a mission-driven, integrated health organization committed to delivering high-quality dental care to our community. If you're ready to make a meaningful impact while advancing your career in healthcare management, we want to hear from you! Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities As the Dental Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our dental clinic. Your responsibilities will include: Overseeing daily clinic operations including patient registration, scheduling, financial intake, and inventory control. Supervising and supporting dental hygienists, assistants, receptionists, and interns. Recruiting, hiring, and evaluating staff performance. Participating in management and quality improvement meetings. Coordinating provider credentialing and registration with Medicaid, Medicare, and other payers. Managing training and use of dental software systems (e.g., Medi, DrFirst, eClinicalWorks). Addressing patient concerns and ensuring a high standard of customer service. Acting as a liaison for operational functions such as Facilities, IT, Payroll, Marketing, and Accounts Receivable. Promoting a culture of teamwork, professionalism, and continuous improvement. Qualifications Bachelor's degree in healthcare administration, business administration, or a related field with at least 2 years of administrative experience in a dental or healthcare setting. OR A high school diploma/GED with a minimum of 3 years of dental management experience. Licensed hygienist preferred but not required. Strong knowledge of dental office procedures and software (including Microsoft Office). Excellent interpersonal, organizational, and communication skills. Ability to manage multiple tasks and staff independently. Discretion in handling confidential information and compliance with HIPAA regulations. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $60,000 - $76,960 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $60k-77k yearly Auto-Apply 60d+ ago
  • Dental Office Manager

    American Dental Partners 3.9company rating

    Office manager job in Chicago, IL

    Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago! We're looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service. About Us American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience. Responsibilities Oversee daily front desk operations, patient flow, and scheduling Lead and support front desk team members, ensuring accountability and performance Handle time-off requests, daily huddles, EOD reporting, and policy enforcement Provide excellent customer service and resolve patient concerns with professionalism Monitor collections, deposits, and insurance processing accuracy Collaborate with doctors, assistants, and directors of operations to maintain smooth operations Manage onboarding, training, and staff development with support from the admin team Maintain compliance with company policies and quality standards Qualifications 3+ years of dental front desk or office management experience (required) Strong knowledge of dental procedures, scheduling, and insurance (PPO/HMO) Leadership experience in a fast-paced, multi-provider environment Proficiency with dental software (Dentrix Ascend experience preferred) Excellent communication, organization, and problem-solving skills Ability to coach, lead, and hold team members accountable with confidence We Offer Competitive pay based on experience Health benefits and 401(k) after eligibility period Paid time off and holidays Positive, team-oriented culture Supportive leadership and growth opportunities Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************
    $49k-66k yearly est. Auto-Apply 4d ago
  • Client Service Office Manager

    Farmers Insurance-Dushawn Tunstall

    Office manager job in Indianapolis, IN

    Job Description Are you looking for an opportunity that recognizes your efforts and compensates you for the hard work you do? Do you have a caring spirit? Do you want to have the ability to increase your income? If you are motivated to learn, a dependable self-starter, that works well in a fast-paced environment and is comfortable communicating with customers, this is your opportunity for a rewarding career with excellent income and growth potential! We are looking for a self-starting personality that has the mindset of a winner! Here at the DuShawn Tunstall Agency - Farmers Insurance, we are an award-winning agency in the Indiana market. We can give you the tools to grow your income and begin your career in the insurance world! Benefits Annual Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Hands on Training Career Growth Opportunities Flexible Schedule Responsibilities Develop insurance proposals, makes sales presentations, and closes sales. Be involved in the community. Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, etc. Be outstanding at relationship building. Maintain client relationships with follow up phone calls. Use lead management systems. Prospect for new business by following sales leads generated from referrals, networking, marketing, and lead databases. Uphold the wants and needs of your customers. Requirements Possess a genuine willingness to learn, be intuitive, resourceful, and coachable. Possess an upbeat, positive, and enthusiastic attitude. Create relationships with prospects and clientele. Proficiency to multi-task, follow-thru, and follow-up. Leadership. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations. Be capable of handling customer rejection.
    $60k-102k yearly est. 26d ago
  • Dental Office Manager

    Smile Jobs

    Office manager job in Oak Brook, IL

    Job Description Dental Office Manager / Team Leader Schedule: Mon, Tue, Thu: 9:00 AM - 6:00 PM Wed: 9:00 AM - 4:00 PM Fri: 9:00 AM - 2:00 PM Sat: 8:00 AM - 2:00 PM About the Role: Are you a natural leader who loves helping both patients and teams thrive? Our busy dental practice in Oak Brook is looking for a Dental Office Manager / Team Leader to guide our team and create a positive, growth-focused environment. We're searching for someone who is organized, reliable, and genuinely passionate about supporting people, whether it's patients walking through our doors or team members growing in their careers. What You'll Do: Lead with confidence, positivity, and a “roll up your sleeves” attitude Create a warm, respectful workplace where everyone feels valued Support patients with compassion and professionalism Build strong relationships with doctors and team members to keep the office running smoothly Coach, mentor, and inspire your team to perform at their best Help recruit and retain great people who share our high standards Bring energy and enthusiasm to team huddles and meetings Stay adaptable and solutions-focused when challenges arise What We're Looking For: 1+ year of dental experience (understanding the flow of a dental office) 3+ years of management experience (leading, coaching, and growing a team) Strong communication skills with the ability to listen, encourage, and problem-solve Reliable, hardworking, and committed to excellent patient care Benefits: 401(k) & matching Dental, health, vision insurance Flexible schedule Flexible spending account & health savings account Life insurance Paid time off Pet insurance Referral program Retirement plan Tuition reimbursement Job Type: Full-time Work Location: In person Ability to Commute: Oak Brook, IL 60523 (Required) Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, and Colorado. These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.
    $48k-71k yearly est. 25d ago
  • Digital Customer Engagement Manager

    Hhaexchange

    Office manager job in Mundelein, IL

    Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success.This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance (typically 3 days/week), unless business needs dictate otherwise. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. We are seeking candidates located in New York City, Minneapolis, or DC metro areas.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-120k yearly 17d ago
  • Office Admin/Operations Manager

    Dupage County 4.2company rating

    Office manager job in Lombard, IL

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $57k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Engagement Manager - University Housing

    University of Illinois Urbana-Champaign, Il 4.6company rating

    Office manager job in Urbana, IL

    Housing Information and Marketing The Housing Information and Marketing team provides customer service, marketing and assessment services to University Housing's diverse audiences. HI&M also provides strategic, data-driven guidance for the organization's long term planning efforts including occupancy management, marketing strategy, the residential experience, employee culture & climate efforts, and more. Job Summary Responsible for the overall customer engagement experience delivered by the Housing Information Office. Ensures exceptional service and manages complex systems and processes for prospective residents and customers. Collaborates across University Housing to solve problems and ensure excellent service delivery. Collaborates with a wide range of employees and students, engaging with individuals from varied backgrounds and experiences. All University Housing staff will engage and contribute to a culture of diversity, equity, and inclusion within University Housing. Resident and Customer Experience Management * Lead service interaction, triage, and resolution at all levels of customer inquiry. Manage and provide responses to customer interactions on multiple platforms including in-person, on the phone, via email, at events, etc. * Actively resolve problems, customer complaints, and ensure students, families, and community members receive support through an overall positive experience. * Utilize knowledge of University Housing and Student Affairs functional areas to effectively resolve student concerns or provide appropriate referrals. * Exercise discretion in addressing and resolving complex customer needs, including complaints and inquiries. * Approve policy and procedural exceptions using independent judgment and serve as appeal agent for decisions by office staff. * Collaborate with customer-facing functions in other units or departments to ensure continuity of response and accuracy in information sharing. * Create and manage regular customer experience evaluation on all aspects of service. Define metrics for performance goals related to successful customer engagement. * Develop opportunities for customer feedback using multiple methods. * Facilitate prospective student and family outreach efforts including large presentations and all aspects of the Housing Tour program. * Develop and administer the Housing Ambassador Program. * Represent University Housing and HI&M, including PCH, in meetings or on committees and cultivate positive public relations with campus and community partners. * Establish and maintain partnerships with Housing colleagues and applicable campus units to administer operational tasks to support the successful transition of new students on campus. * Develop and coordinate communication with residents, update correspondence, publications, policies and procedures, and website content in conjunction with unit marketing staff. Leadership and Supervision * Lead thorough customer service delivery for the Housing Information Office. * Manage process of responding to customer inquiries related to the details of contracts and billing for the department, legally required accommodations for disabilities, dietary needs and other assignment considerations with precision and accuracy. * Provide leadership and direction for University Housing customer engagement through training and escalation support of full-time staff. * Supervise student staff in the Housing Information Office. Create a consistent hiring, training and evaluation cycle for student office assistant and housing student ambassador positions to support the successful fulfillment of their job responsibilities. * Maintain effective reference materials to guide staff in assisting students, parents, guardians, and community members. * Maintain communication with Assistant Director of Operations & Contracts for HI&M about critical situations or resident issues. * Coordinate evaluation of customer experience strategies across University Housing. * Develop service reports to anticipate and recommend improvements in efficiency and effectiveness of service delivery. * Manage customer data and analytics utilizing multiple sources. Partner with assessment coordinator to build regular reports on the customer experience including recommendations for growth and improvement. * Foster positive interpersonal interactions amongst staff and maintain a positive work environment. * Engage in and implement University Housing's diversity, equity, and inclusion initiatives. * Develop business practices and communication strategies to provide direction for efficiency and continuous improvement regarding customer engagement and proactive service delivery. * Incorporate university, divisional and departmental strategic priorities, define unit goals and identify performance metrics. * Serve on various University Housing and Student Affairs committees. Minimum Qualifications * Bachelor's degree in business administration, management, or a field related to the position. * Three (3) years of professional business, financial, and/or managerial work experience. * Demonstrated experience supervising staff. * Customer service experience (NOTE: A Master's Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience. Preferred Qualifications * Master's degree. * Five or more years of experience leading a customer service operation. * Strong public-speaking experience. * Knowledge of business policies and procedures. * Understanding of housing within institutions of higher education. Knowledge, Skills and Abilities * Effective communication skills, including public speaking and presentations. * Customer support skills including the ability to effectively explain complex information, de-escalate conflict, and respond to colleagues or others seeking direction or guidance. * Strong interpersonal skills with an ability to work collaboratively as a member of a team. * Excellent problem-solving skills to address difficult complex issues. * Advanced technology skills using various types of software applications and databases to increase efficiency. * Conflict resolution skills. * Ability to work independently and apply decision making skills with detailed attention to outcome and impact. * Ability to multi-task in a busy and unpredictable environment with moderate noise level and frequent interruptions. * Ability to prioritize responsibilities to meet stringent deadlines and handle unexpected matters of urgency. * Ability to analyze, summarize and simplify complex information to support changes in policies or procedures. * Ability to manage the successful implementation of complex process through excellent attention to detail. * Ability to work with, appreciate and supervise people from diverse backgrounds. * Ability to lead inclusive work environments, teams and customer experiences. Physical Demands Majority of job duties are performed in a Housing Information Office. Interact with customers and staff regularly via email, phone, and in person contact. Extensive use of computer and telephone. Some travel for professional development and on campus outreach will be necessary. Requires inconsistent work schedule that may vary from day-to-day and week-to-week. Some evening and weekend hours are necessary. Appointment Information This is a 100% full-time Civil Service 5010 - Business/Administrative Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The budgeted salary range for this position is $62,000 to $65,000. The pay offered to the selected candidate will be determined based on factors including (but not limited to) the experience and qualifications of the selected candidate including equivalent years in rank, training, and field or discipline; internal equity; and external market pay for comparable jobs. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on January 5, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. When submitting your application, please include a cover letter, resume, and the names, phone numbers and email addresses of three (3) professional references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ****************************. For questions regarding the application process, please contact ************. This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. For more information regarding employment at University Housing, please visit our recruitment website at University Housing Recruitment. For more information on Civil Service classifications, please visit the SUCSS web site at Class Specifications. Sponsorship for work authorization is not available for this position. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1034002 Job Category: Professional and Administrative Apply at: *************************
    $62k-65k yearly Easy Apply 5d ago

Learn more about office manager jobs

How much does an office manager earn in West Lafayette, IN?

The average office manager in West Lafayette, IN earns between $23,000 and $54,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in West Lafayette, IN

$35,000
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