Office Manager
Office manager job in Raleigh, NC
Job Title: Office Manager
Compensation: $70,000-80,000, could go up based on experience
Benefits: Full benefits available upon direct hire, including medical, dental, vision, and 401(k)
About the Opportunity:
Addison Group is seeking an experienced Office Manager for a direct hire opportunity with a respected oral and facial surgery practice. This is a high-impact leadership role supporting a busy clinic with multiple providers and a large support staff. The ideal candidate will bring strong operational management skills, financial acumen, and the ability to lead with confidence and empathy.
Key Responsibilities:
Oversee day-to-day operations of a busy dental/medical practice
Manage a team of 18 support staff including front office, dental assistants, and hygienists
Collaborate with three providers to ensure smooth clinic flow and patient satisfaction
Lead initiatives to scale and grow the practice
Handle financials, reporting, and practice performance metrics
Utilize ADP Workforce Now, DSN, and PowerBI for reporting and management
Foster a positive, professional, and accountable office culture
Qualifications:
Minimum 3 years of medical or dental practice management experience
Proven experience managing P&L and large teams
Proficiency in practice management systems and reporting tools (PowerBI preferred)
Strong leadership skills with the ability to navigate complex personalities
Comfortable having difficult conversations and driving performance improvements
Excellent communication, organization, and problem-solving skills
Perks:
Direct hire with full benefits
Flexible Fridays
Opportunity to work with a tenured and mission-driven team
Supportive leadership and training from senior operations staff
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Dental Office Manager
Office manager job in Rocky Mount, NC
Dental Office ManagerThe Office Manager is responsible for managing the business functions of a dental/orthodontic practice by collaborating with the corporate office. An understanding of all business functions within a dental practice and strong customer service skills are needed to succeed in the Office Manager role.Essential Duties and Responsibilities
Plan and manage business operations to ensure excellent patient support services.
Complete and analyze daily, weekly, monthly, quarterly, and yearly financial reports for the office.
Run and analyze management reports.
Train, develop and manage staff to meet performance standards.
Assist in employee hiring, performance evaluation, promotion, termination, and retention activities.
Review and approve timecards and PTO for staff.
Adhere to all HIPAA and OSHA regulations.
Ensure that patient data and records are stored securely and in compliance with privacy and security regulations.
Maintain the appearance and functionality of the dental office.
Support marketing initiatives and provide input to adapt to office location and patient demographics.
Respond to patient queries and resolve issues to ensure patient satisfaction.
Ensure adherence to company policies and procedures.
Minimum Qualifications (Knowledge, Skills, and Abilities) Associates or Bachelor's Degree RequiredMinimum of 2 years of management experience (in dental/ortho setting preferred) Interpersonal Skills: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members. Writing and communication skills:
Effective interaction with others in spoken and written English
Accurately transfer gathered data into a patient record
Ability to read and understand technical and professional materials
Ability to demonstrate sensitivity, confidentially and respect when speaking with patients, peers and staff
Intellectual and motor skills:
Ability to work independently
Ability to comprehend, reason, integrate, analyze, evaluate and problem solve
Ability to demonstrate critical thinking skills
Computer skills:
Intermediate computer knowledge
Auto-ApplySr. Customer Experience Manager- North America
Office manager job in Raleigh, NC
Job DescriptionDescriptionWe are looking for a Sr. Customer Experience Manager (NA) to lead the CX strategy and execution of customer experience initiatives across NA. In partnership with regional leadership teams, this role will be responsible to drive a customer-centric culture, optimize end-to-end customer experiences, and translate insights into actionable improvements. This role is based in Raleigh, NC and reports into the Senior Director Customer Experience & Continuous Improvement.
Role expectations Regional CX Strategy: In partnership with regional leadership team, development of an NA Customer Experience strategy and plan. This includes:
Setting annual regional CX targets and KPIs (eg. NPS, EOB)
Defining critical initiatives, tasks, and required OPEX to deliver against agreed CX goals
Continual performance monitoring and course correction
Inspire change across the organization
Voice of Customer: Ensure customer feedback and priorities are accessible, understood and represented in decision making across the business
In partnership with CX Analytics, define and implement customer feedback mechanisms
Analyze, evaluate and prioritize customer feedback to identify key customer trends and friction areas
Develop and manage mechanisms to share and socialize feedback internally, ensuring customers are represented in decision making and drive action and improvement
Customer improvement: Improve the end-to-end customer experience and demonstrate Align's commitment to resolving friction areas
Define regional customer improvement priorities, ensuring that every region has an agreed top 3 list the customer areas to fix
Support and run CX improvement projects to address known friction areas
Partner with regional Marketing and Commercial Excellence teams to commercialize CX and Service improvements
Implement effective mechanism to close the loop on ALL customer feedback and establish an effective resolution escalation process
Customer culture: Build an internal culture that puts the customer at the center of our thinking and decision making
In partnership with HR, develop initiatives to drive employee awareness of our customer values and develop relevant skills and capabilities
Develop and implement customer recognition programs
Lead regional internal events, including Align's annual CX Week
What we're looking for
Experience level: 10+ years of related experience in Customer Experience, Sales Operations or Marketing
Experience type: Experience in change management, x-functional program management, , customer journey mapping and design, voice of customer and data analytics, team training & development, strategy development
Skills: Project management, data analysis and insight translation, stakeholder management, communication and influence, strategic thinking
Culture / values: Team orientated, empathetic, structured, proactive, results / impact orientated
Education: Bachelors Degree required
Pay TransparencyIf provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
General Description of All BenefitsWe are pleased to provide a general description of the benefits Align offers to full-time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:
Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back-up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits - Available to Employees, and their spouse or domestic partner, covered under one of Align's health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy - Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits. Align offers its employees:
Short-term and long-term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
Flexible Spending Accounts - Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years - 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company-designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
Business Office Manager - FT
Office manager job in Greenville, NC
FT Business Office Manager Carolinas Endoscopy Center is seeking a full-time Business Office Manager who will also be responsible for Materials Management. This leader supports high-quality, patient-centered GI care in a modern, mission-driven ambulatory setting.
Position Summary
The Business Office Manager oversees daily business office operations and full revenue cycle functions, while managing procurement and inventory of medical supplies and equipment. This role ensures efficient front and back office workflows, financial accuracy, regulatory compliance, and reliable materials support for clinical teams.
Key Responsibilities
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Lead and supervise business office staff, including scheduling, registration, billing, collections, and medical records.
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Manage end-to-end revenue cycle activities, including charge capture, coding oversight, claims submission, denial management, and accounts receivable performance.
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Oversee payer contracting and reimbursement, including HMO, PPO, Medicare, and Medicaid.
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Direct purchasing, inventory control, and vendor relationships for supplies and equipment.
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Maintain compliance with regulatory and organizational standards and support performance improvement initiatives.
Qualifications
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Bachelor's degree in Healthcare Administration, Business, or related field.
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Minimum five years of supervisory experience in a medical setting (hospital, ASC, or physician office).
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Demonstrated revenue cycle management experience, including billing, collections, and AR management in a healthcare environment.
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Proficiency with accounting principles and automated billing/financial systems.
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Experience with third-party payers and healthcare materials management strongly preferred.
What We Offer:
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
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Medical, dental, vision, and prescription coverage
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Life and AD&D coverage
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Availability of short- and long-term disability
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Flexible financial benefits including FSAs and HSAs
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401(k) and access to retirement planning
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Paid holidays and vacation
Who We Are:
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
#USP-123
#LI-KB3
Director of the Office of Divine Worship
Office manager job in Raleigh, NC
Job Description
The Catholic Diocese of Raleigh, North Carolina, a growing, vibrant Diocese, seeks highly motivated candidates for the position of Director of the Office of Divine Worship.
Key Responsibilities:
Assists the Diocesan Bishop in his role as the principal liturgist of the Diocese.
Serves as a resource on liturgical matters to the Bishop and to the parishes of the Diocese.
Coordinates all episcopal and Diocesan liturgies, assuming primary responsibility for providing material and ministerial needs of liturgies celebrated in Holy Name of Jesus Cathedral.
Recommends particular norms and praxis in keeping with the universal liturgical norms of the Church.
Conducts and is a resource for liturgical formation on the Diocesan and parish levels.
Coordinates the celebrations of the Sacrament of Confirmation of Catholics.
Minimum Requirements:
Bachelor's degree in liturgical studies or a closely related field.
Master's degree or Licentiate degree in Liturgy or Liturgical Theology preferred.
Practicing Roman Catholic in good standing.
Proven experience in planning parish liturgies and participating in the preparation of diocesan liturgies.
Preferred understanding of the Spanish language and Hispanic liturgical customs.
Strong leadership and communication skills.
Demonstrated experience in providing formation on both the Diocesan and parish levels.
Employment is contingent upon applicant satisfactorily passing criminal background and reference checks.
Must complete diocese-sponsored Safe Environment Training.
Project Manager - This can be located at any of our US Office locations
Office manager job in Raleigh, NC
at Attindas - US
Attindas Hygiene Partners designs, manufactures, and markets absorbent hygiene products. The company sells adult incontinence and infant diapers, among other products, into the healthcare, retail, and direct-to-consumer channels under brands including Attends, Indas, and Comfees as well as a wide range of private label brands for retailers. Mission: We champion health, dignity and comfort. Vision: To be a global leader in absorbent hygiene by meeting consumers' diverse needs through effective, affordable and widely available personal care solutions. Our Values: Personal, Agile, Innovative, and Integrity This can be located at any of our Office locations US Job Summary: The PMO Project Manager role leads formal cross-functional teams on several key medium- to large- sized projects to drive them through the Attindas Project Management process (Unitas). This is a key role that enables achievement of over-arching corporate business objectives by ensuring projects deliver against aligned outcomes on-time, on-scope, and on-budget. Projects assigned to the PMO Project Manager will span the entirety of business activities within Attindas, and can include innovations, capital equipment installs, brand relaunches/restages, major commercial bid endeavors, and cost savings programs, among others, across the global Attindas business. The role also supports the Associate Director, PMO in efforts to assess, train, and support the large group of embedded functional Project Managers that lead smaller, day-to-day projects within the Attindas Hybrid Project Management philosophy. Project Management
Lead teams as they drive projects through the Unitas Project Management process
Support PMO lead
Support PMO Lead to develop and enforce and promote PMO standards, processes (UNITAS), tools (Smartsheet) , and best practices to improve project efficiency and effectiveness.
Support embedded Hybrid Project Managers
Serve as an informal, ad hoc resource to help non-PMO project managers effectively drive their initiatives
Key responsibilities:
Serve as PM on 6 to 8 projects of varying scope and complexity
Deliver PM fundamentals for all assigned projects, including but not limited to:
Leading weekly project team meetings
Maintaining project timelines and ensuring project critical path milestones are achieved
Ensuring all key project tasks are delivered to satisfy aligned project success criteria
Assessing and communicating project status and health to team members, Sponsor, and key Stakeholders
Ensuring all project data and tools are accurately inputted and tracked within Smartsheet PM software tool
Updating key KPI trackers for monthly and quarterly Category Management forums
Develop, maintain, and communicate key business performance indicators (KPIs) for assigned projects throughout their lifecycle
Support PMO Lead to Develop the function in Attindas and enhance Project Management capabilities broadly within the organization
Foster a culture of excellence, accountability, transparency, and collaboration to ensure consistent and successful project management practices within the organization.
Support PMO lead in continuous improvement of project management methodologies, tools, and techniques, incorporating industry best practices and internal lessons learned
Support PMO lead in creation and roll-out of internal PM certification program and annual training calendar to up-skill cross-functional project managers
Support Hybrid Embedded Project Managers
Provide ad hoc one-on-one mentoring to colleagues on PM fundamentals
Support on-boarding of new employees to Unitas and Smartsheet processes and tools
Serve as a visible role model for how project management should be delivered
Required Qualifications:
Bachelor's degree in project management, business, engineering, computer science or a related field
PMO Certification from an accredited program, such as PMI-PMOCP, CA-PMO, IPMA PMO, or equivalent (or working towards currently)
3+ yrs prior experience in Project Management across a variety of project domains
Experience working within stage-gate processes
Direct experience with robust PM tools (Smartsheet, Jira, or equivalent)
Preferred Qualifications/Professional Experiences/Years of Experience:
Prior experience working within a Supportive PMO structure
Prior career experience in a consumer-packaged goods and/or consumable healthcare business a plus
Experience in absorbent hygiene categories a plus
Experience working in a global organization across time zones, cultures, and functions a plus
Attindas is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.
Auto-ApplyBilling Manager - Administration
Office manager job in Wilson, NC
Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview Under the direction of the Director of Revenue Cycle and Health Information, the Billing Manager is responsible for coordinating the daily activities of the billing department to ensure standards are met and the claim filing process is completed efficiently and accurately. The Billing Manager will also manage the credentialing, re-credentialing, and privileging process of new and existing medical and dental providers.
THIS POSITION OFFERS A 40-HOUR WORK WEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.
Essential Tasks
Ensures billing policies and procedures are followed by the Billing Associates.
Supervises and coordinates workload of the Billing Associates to ensure all tasks are completed timely and accurately.
Works with the Director of Revenue Cycle and Health Information to set goals and objectives and review insurance and billing status reports.
Communicates the goals and updates to the billing associates.
Facilitates training of new billing associates.
Investigates payer trends to prevent denials.
Runs weekly reports to ensure accounts receivables are staying below 45 days.
Closely monitors write-offs to ensure adjustments are posted properly.
Experience and Education
High school diploma or GED. Associate Degree preferred.
Certified Professional Coder.
Seven years billing experience and two years supervisory experience.
Previous credentialing experience preferred.
Must be computer literate and at proficient level with Microsoft Word and Microsoft Excel.
Attentive to detail and accuracy.
Effective communication skills.
Ability to maintain confidentiality.
Schedule Monday, Tuesday, Wednesday, Thursday, Friday, 8 am - 5 pm. Physical Requirements
Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required.
May require walking primarily on a level surface for periods throughout the day.
Frequent computer work required.
Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.
Benefits
401(k) and match
AD&D insurance
Dental insurance
Disability insurance
Employee assisted program
Flexible spending account
Health insurance
Life insurance
Paid time off
Holidays
Vision insurance
Continuing Education Allowance
Professional dues and license fees
Job Type Full-time License/Certification
Certified Professional Coder
Base Pay Overview The starting pay for this position is $65,520.00 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the roles.
Director of the Office of Divine Worship
Office manager job in Raleigh, NC
The Catholic Diocese of Raleigh, North Carolina, a growing, vibrant Diocese, seeks highly motivated candidates for the position of Director of the Office of Divine Worship.
Key Responsibilities:
Assists the Diocesan Bishop in his role as the principal liturgist of the Diocese.
Serves as a resource on liturgical matters to the Bishop and to the parishes of the Diocese.
Coordinates all episcopal and Diocesan liturgies, assuming primary responsibility for providing material and ministerial needs of liturgies celebrated in Holy Name of Jesus Cathedral.
Recommends particular norms and praxis in keeping with the universal liturgical norms of the Church.
Conducts and is a resource for liturgical formation on the Diocesan and parish levels.
Coordinates the celebrations of the Sacrament of Confirmation of Catholics.
Minimum Requirements:
Bachelor's degree in liturgical studies or a closely related field.
Master's degree or Licentiate degree in Liturgy or Liturgical Theology preferred.
Practicing Roman Catholic in good standing.
Proven experience in planning parish liturgies and participating in the preparation of diocesan liturgies.
Preferred understanding of the Spanish language and Hispanic liturgical customs.
Strong leadership and communication skills.
Demonstrated experience in providing formation on both the Diocesan and parish levels.
Employment is contingent upon applicant satisfactorily passing criminal background and reference checks.
Must complete diocese-sponsored Safe Environment Training.
Office Manager
Office manager job in Cary, NC
Job DescriptionDescription:
The Office Manager will serve as an LPN or Medical Assistant and will be responsible for leading the daily and administrative functions of the front office in the clinic setting. This position provides direction and leadership to ensure great patient care and efficient cost structure. Principal responsibilities include operations, managing of staff and resources, and maintaining compliance with all policies, procedures, and regulations.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Provides leadership to front desk team, as well as implementing changes in policies and procedures.
Ensures that employees have the resources, tools, and training needed to perform their duties.
Ensures policies and best practices are up to industry standards and government regulations.
Establishes and implements front desk objectives and procedures.
Manages budgets, records, and contracts.
Maintains supplies and equipment for the front desk staff.
Responsible for the interviewing and selection of new staff members.
Addresses patient complaints and queries when accelerated to management level.
Oversees performance review process for the staff.
Oversees front desk team member's work schedules and time off requests.
Attends monthly Manager meetings and relays pertinent information to front desk team members in a timely manner.
Conducts orientation and training on front office policies and procedures.
Collaborates with clinic staff including Providers and Management to achieve delivery of excellent patient care.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
BLS certification required, ACLS preferred.
Current LPN license as required by state.
If assisting with IV medications, IV Certification required.
KNOWLEDGE | SKILLS | ABILITIES
Human Resources experience in hiring, supervision, and performance reviews. Knowledge of labor laws.
Knowledge of continuous process improvement concepts and practices.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Delivers exceptional patient service throughout all interactions.
Strong analytical and problem-solving skills.
Knowledge of budget preparation and planning.
Skill in using computer programs and applications including Microsoft Office.
Knowledge in healthcare systems operations such as EMR.
Knowledge of Medicare, Medicaid, managed care, and other third-party payer's guidelines.
Skill in leading team members to carry out all job objectives while inspiring confidence and motivation.
Complies with all health and safety policies of the organization.
Complies with HIPAA regulations for patient confidentiality.
Knowledge of urological office procedures needed with direct assistance or delegation and oversight of
assigned team members providing care. Includes: Uroflow Testing, Post Void Residual Testing,
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required. Associate's Degree or higher preferred.
EXPERIENCE REQUIREMENTS
Medical Front Office or administrative experience required.
Supervisory or management experience preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Office Manager
Office manager job in Garner, NC
An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.
Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.
Conduct performance reviews and compensation evaluations for the office team.
Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.
QUALIFICATIONS
Industry related experience will be beneficial.
Mangement experience required
Favorable result on background check as required by state.
Must be able to provide proof of identity and right to work in the United States.
EDUCATION AND/OR EXPERIENCE
HSD or GED
ABO, NCLE, LDO could be preferred
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyOffice Manager - Raleigh, NC
Office manager job in Raleigh, NC
Job DescriptionDescription:
APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic, spine, and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach, ensuring the highest quality of care for our patients.
We are currently seeking a highly motivated, detail-oriented, and experienced Office Manager to lead the administrative and clinical operations of our Raleigh facility. This role is pivotal in maintaining operational efficiency, fostering a positive team culture, and supporting the overall success of our practice.
Office Manager Responsibilities
• Act as the on-site manager for daily administrative functions, clinical operations, and facility-related issues.
• Supervise and support administrative staff, fostering a collaborative and positive work culture
• Implement and enforce office policies and ensure compliance with healthcare regulations
• Coordinate with other departments to optimize workflow and communication
• Collaborate with leadership to enhance office efficiency and patient experience
• Address patient concerns and ensure a high standard of customer service
• Manage inventory and ordering of clinical and office supplies.
• Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed
• Receive and distribute mail and packages, including signing for deliveries
• Support recruitment, training, and development of administrative and clinical personnel
• Assist in developing training materials and coordinating onboarding for new hires
• Participate in leadership meetings and ensure alignment with company-wide initiatives
• Provide support to medical providers with projects and operational needs
• Troubleshoot technology and software systems as needed
Requirements:
Office Manager Requirements
• 2-3 years of management experience in a healthcare setting
• Strong knowledge of healthcare regulations and compliance requirements
• Excellent organizational, multitasking, and time management skills
• Proven ability to lead and collaborate with diverse teams
• Strong communication, problem-solving, and customer service skills
• High level of integrity and discretion in handling confidential information
• Willingness to learn and support various roles within the clinic
• Positive, solutions-oriented attitude and a commitment to continuous improvement
Office Manager Benefits and Perks
• Comprehensive benefits package including medical, dental, vision, and optional add-ons
• Paid time off and paid holidays
• Mileage reimbursement and travel stipends
• Supportive and collaborative work environment
Office Manager
Office manager job in Raleigh, NC
The Office Manager supports both Cast Iron Elegance, the iron railing division, as well as Elite Custom Coatings, the coatings division. The Office Manager provides administrative support to the Company as well as customer service to customers via phone, email and in person.
Responsibilities include:
Creating work orders for customers and maintaining the information as a customer's job moves through the process.
Creating estimates in Quickbooks and emailing these estimates to customers.
Creating and sending invoices in Quickbooks and processing payments for completed jobs.
Managing employee information in Paychex Flex and running Payroll weekly.
Routing and scheduling customers for the estimate and installation routes.
Check and respond to customer emails and inquiries daily.
Other administrative duties
Must be proficient in Microsoft Office Suite, particularly Word and Excel. Experience with Quickbooks is a plus, but not required. Customer service, effective communication skills, experience answering phones and ability to manage multiple responsibilities is a must! Preference is given to candidates that have previous Accounts Payable, Accounts Receivable, Payroll and HR experience.
This position is in-office, NOT remote or hybrid. Location: in the 27603 zip code in Raleigh near Garner. Hours are Monday - Thursday 8am-5pm and Fridays 8am-3pm. Pay will be hourly based on experience. At this time, we do not offer major medical insurance benefits.
Clinical Office Manager
Office manager job in Raleigh, NC
Clinical Office Manager Are you a seasoned healthcare leader ready for your next adventure? WR, a leading outpatient medical imaging provider, is looking for a Clinical Office Manager to join our team in the Triangle area. Our mission is to provide an unparalleled patient experience with compassionate, results-driven care that shapes the future of medical imaging. What You'll Do In this leadership role, you'll be responsible for the daily operations of our West Raleigh location and Interventional Radiology department, ensuring everything runs smoothly and efficiently. This includes:
You'll manage, train, and mentor technologists and nurses, fostering a collaborative and supportive team environment.
You'll develop and maintain quality assurance protocols to guarantee patient safety and regulatory compliance.
You'll oversee the maintenance, troubleshooting, and acquisition of all imaging equipment.
You'll collaborate with interventional radiologists and other healthcare professionals to improve patient care and practice efficiency.
You'll manage all aspects of the department's operations, including staff management, budgeting, scheduling, and resource allocation.
Who We're Looking For This position requires a dynamic leader with a mix of administrative, clinical, and technical expertise. The ideal candidate will have:
At least 3 -5 years of management experience in a healthcare setting.
An ARRT (American Registry of Radiologic Technologists) registration in good standing.
A bachelor's degree in a related field is preferred; equivalent work experience will be considered.
Hands-on experience in radiology is a plus, as is knowledge of interventional radiology procedures, equipment, and imaging systems like PACS.
What We Offer At WR, we believe in investing in our team and providing the resources you need to succeed. We offer:
A highly competitive salary and comprehensive benefits package, including health, dental, and vision insurance, 401(k), and profit-sharing.
Clear pathways for career advancement with continuing medical education (CME) opportunities.
If you're ready to elevate your career and join a team that's shaping the future of medical imaging, we encourage you to apply today!
Project Manager II - Dean's Office
Office manager job in Wake Forest, NC
Department:
85000 Wake Forest University Health Sciences - Academic Deans Office
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday to Friday
Pay Range
$32.45 - $48.70
EDUCATION/EXPERIENCE:
Bachelor's degree and two years of relevant experience such as administrative, project management, or medical experience in research projects or other health-related activities; or, an equivalent combination of education and experience. Experience in a higher education or academic medical center environment preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Oversees the operational activities at the clinical site(s) and coordinates the activities of a multi-center study or multiple large studies. 2. Collaborates with principal investigator(s) in developing plans for research projects and to discuss the interpretation of results. Negotiates protocol changes with funding agency/sponsor. 3. Assumes major responsibility for the successful and timely completion of the tasks that comprise the implementation and analysis phases of a multi-center study or multiple studies including planning, development, implementation, and evaluation. 4. Coordinates the hiring of and provides direction to support staff. Plans and coordinates training sessions for project personnel located at the different clinical sites. Oversees recruitment, data collection, and follow-up activities. 5. Translates planning and design decisions into concrete activities and tasks for project implementation, and sets priorities for project implementation. 6. Evaluates and interprets collected clinical data. Manages the preparation of progress reports and quality control monitoring; participate in the analysis of study data and the writing of scientific papers for publication. 7. Develops data collection forms, procedural manuals, and other documents required for project implementation and evaluation. 8. Ensures that all aspects of the following are completed: a. Study is conducted in accordance to the study protocol and contract b. Legal aspects adhere to state and federal regulations and guidelines c. Requirements of the Medical School and the University comply with the conduct of the study d. Technical requirements of the funding agency are met, including auditing requirements 9. Conducts site visits to evaluate staff and study activities. Coordinates sponsor audits. 10. Represents the project to all related community agencies and organizations, serving as the study's liaison, spokesperson, and representative. 11. Conducts meetings and visits with potential study sponsors to promote WFUHS as a study site. 12. Attends and participates in national and local meetings related to the planning, operation, and evaluation of the study. 13. Assists industry representatives (pharmaceutical, device, etc.) in planning and implementing future studies due to extensive knowledge in the specific field of research. 14. Responsible for developing and monitoring the study budget(s). Compiles and prepares financial progress reports. Tracks payments by sponsors, assuring correct amount received for each participant and testing. 15. Performs other related duties incidental to the work described herein. SKILLS/QUALIFICATIONS: Excellent oral and written communication skills Demonstrates knowledge of scientific principles Experience in both single- and multi-center studies WORK ENVIRONMENT: Clean, well lit office environment PHYSICAL REQUIREMENTS: Amount of time spent performing the following activities: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyBusiness Manager
Office manager job in Greenville, NC
Greenville, NC
The Business Manager develops and maintains the relationship with commercial clients, through understanding the client's organization and business needs. This role enhances client service and satisfaction in the overall best interest of the company. They build a foundational relationship with business accounts which represent a high level of volume and complexity in a site. This role generates business growth through identifying and developing business opportunities with our existing clients and partnership with Sales.
Key Responsibilities
Develop and manage the strategic business relationship with existing and new clients.
Build client relationships, partnerships, and identifying growth opportunities with existing clients.
Facilitate the execution of the portfolio management strategy for a program of clients and/or projects.
Serve as escalation point for critical needs, prioritization, and decision making.
Work closely with project team members to ensure best in class service for the client.
Drive contract compliance; generate and negotiate new contracts and updates to existing contracts with input from the Portfolio Manager, Business Development Executives, and site leadership.
Manage Demand portion of S&OP processes; use business intelligence and client input to drive long-term demand and capacity scenario planning. Assist in development of annual operating plan.
Determine solutions aligned with site strategy as well as business and client requirements; understand how the technical and business specifics contribute to this overall strategy
Education & Experience
Bachelor's degree in science or business is required. Master's degree in business or science is helpful.
Five years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities.
Experience with budgeting and forecasting is required.
Knowledge, Skills, Abilities
Some understanding of project management principles is required.
Knowledge of pharmaceutical or contract manufacturing industry is strongly preferred.
Outstanding communication skills; capable of maintaining optimistic communication with clients and internal customers, while handling complex situations.
Highly skilled at conflict resolution and negotiation.
Auto-ApplyOffice Manager
Office manager job in Wake Forest, NC
Job Description
Now Hiring : Office Manager (Wake Forest)
For over 40 years, Lane & Associates Family Dentistry has been a trusted name in providing exceptional dental care across North Carolina. We're passionate about our patients, proud of our fun, team-driven culture, and committed to excellence in everything we do.
We're currently seeking a dynamic and motivated Dental Office Manager to lead our Wake Forest dental team!
Position Overview
As the Dental Office Manager, you will oversee the day-to-day operations of our Wake Forest office, ensuring an outstanding experience for both patients and team members. This leadership role requires a strong communicator and problem solver who can balance operational efficiency, team morale, and exceptional patient care.
Key Responsibilities
Manage office operations including staff productivity, scheduling, collections, receivables, and expense control
Foster new patient growth through community outreach and marketing collaboration
Oversee the office's online reputation and support the team in obtaining 5-star reviews
Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies
Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director
Address and resolve patient and staff concerns with professionalism and empathy
Provide ongoing staff training beyond initial onboarding
Maintain appropriate doctor/patient ratios for efficient operations
Conduct monthly staff meetings and daily morning huddles
Manage quarterly inventory and office supply needs
Participate in corporate communications and initiatives
Perform other duties as assigned
Qualifications
High School Diploma or GED required
Minimum 2 years of experience in a dental office
Minimum 1-2 years in a Dental management role
Strong leadership and coaching abilities
Excellent communication and interpersonal skills
Proven conflict resolution and problem-solving skills
High level of professionalism and customer service focus
Proficiency in dental practice software and computer systems (Denticon experience a plus)
Ability to lift 15-20 lbs
What We Offer
Competitive Pay
Quarterly Performance Bonus Potential
Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!)
401(k) with Employer Contribution
Paid Holidays & PTO
Fridays Off at 2 PM!
Uniform Allowance
In-House Paid Training & Development
Engaging Company Events & Social Media Campaigns
Volunteer Opportunities (Earn Smile Squad Points for Rewards!)
Birthday & Work Anniversary Gifts from Ownership
and more!
Business Manager
Office manager job in Raleigh, NC
Preferred Qualifications Experience in contract management. Familiarity with membership management systems and agreements. Knowledge of NCSU financial systems and policies. Work Schedule Monday - Friday, 8:00am - 5:00pm, overtime as required to meet deadlines
Commercial Business Manager
Office manager job in Raleigh, NC
Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Raleigh branch. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
* Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
* Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
* Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
* Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
* Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
* Join local trade associations and participate in tradeshows and events when applicable.
* Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
* Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
* Develop relationships with customers to build customer loyalty.
Requirements
* Highschool diploma or equivalent
* At least 5 years of sales and management experience.
* Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
* Must posess sound problem-solving skills and good communication skills.
* Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
* Medical insurance with a Prescription Drug Card
* Accident and Critical Illness Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation
* Paid Training
* Life Insurance
* Matching 401K Retirement Savings Plan
* Tuition Reimbursement
* Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
PIC-Front Office Supervisor/The Westin Raleigh-Durham Airport
Office manager job in Raleigh, NC
Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.
We offer our associates an array of benefits, based on eligibility, including:
* Competitive wages based on experience
* Paid Vacation
* Holiday Pay
* Medical, Dental, Vision Insurance
* Sick Leave
* 401k
* Marriott Hotel Discounts
Job Duties include but are not limited to:
* This position will be responsible for supervising the Front Office operations as directed by Hotel management. You will be expected to work Front Desk shifts and assist, train, coach, and guide the front desk team ensuring all associates are following CMC and Marriott policy and guidelines while maintaining guest satisfaction standards. You will report directly to the Front Office Manager.
* Interfacing with the previous shift and managers to be updated on hotel activities.
* Provide expedient check-in/check-out service.
* Be knowledgeable of hotel property and in-house events.
* Provide guests with information concerning hotel policies and amenities/services.
* Assistance in reaching monthly brand standard goals in regard to customer service, employee training and brand recognition.
* Schedule Front Desk associates keeping hours in budget and overtime under control via manpower reporting.
* Supervise daily shift process ensuring all team members adhere to our standard operating procedures.
* Verify all Front office associates are in uniform and name tag is present, ensuring your associates are following CMC dress code policy.
* Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
* Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
* Supervise the efficient operations of the Front Desk including check in/out procedures as well as familiar with all three working shifts to include proficiency with the Night Audit shift.
* As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.
* Ensure that all brand quality standards and requirements are completed daily.
* Ensure Security for the hotels customers, employees, and property assets.
* Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.
Job Requirements:
* Minimal 1 year hotel experience is required.
* Be self-motivated and able to work independently.
* Strong work ethic and a desire to succeed.
* Clean background check, and reliable transportation a must.
* Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.
* Must be available to work any shift 7:00 am - 12:00 am and weekends.
Guest Services Mgr
Office manager job in Rocky Mount, NC
The Guest Services Supervisor is responsible for the success of the front desk, for ensuring guest satisfaction and for making sure that product quality standards are met. This position also directs and coordinates the activities of the front desk, reservation office, guest service department, and communications department. This position must display an exemplary example for the staff to follow.
**This is a brief summary of anticipated job duties. Upon interview, a more detailed job description will be available.**
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