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Office volunteer vs office support specialist

The differences between office volunteers and office support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office volunteer and an office support specialist. Additionally, an office support specialist has an average salary of $36,549, which is higher than the $29,725 average annual salary of an office volunteer.

The top three skills for an office volunteer include patients, data entry and database management. The most important skills for an office support specialist are customer service, data entry, and phone calls.

Office volunteer vs office support specialist overview

Office VolunteerOffice Support Specialist
Yearly salary$29,725$36,549
Hourly rate$14.29$17.57
Growth rate-5%-5%
Number of jobs40,449130,301
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 45%
Average age4747
Years of experience22

Office volunteer vs office support specialist salary

Office volunteers and office support specialists have different pay scales, as shown below.

Office VolunteerOffice Support Specialist
Average salary$29,725$36,549
Salary rangeBetween $21,000 And $40,000Between $29,000 And $45,000
Highest paying City-Billerica, MA
Highest paying state-Massachusetts
Best paying company-Anne Arundel County Public Schools
Best paying industry-Finance

Differences between office volunteer and office support specialist education

There are a few differences between an office volunteer and an office support specialist in terms of educational background:

Office VolunteerOffice Support Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeDuke UniversityWestern Carolina University

Office volunteer vs office support specialist demographics

Here are the differences between office volunteers' and office support specialists' demographics:

Office VolunteerOffice Support Specialist
Average age4747
Gender ratioMale, 21.4% Female, 78.6%Male, 17.8% Female, 82.2%
Race ratioBlack or African American, 9.4% Unknown, 4.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 53.7% American Indian and Alaska Native, 1.0%Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.3% Asian, 6.8% White, 59.0% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between office volunteer and office support specialist duties and responsibilities

Office volunteer example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Interact with patients and offer information as needed relate to directions to appointments or procedure for obtaining records.
  • Assist front office with reception duties, prepare charts for clinic-scan vital documents in electronic medical records-Answered phones and assist patients
  • Direct and coordinate law office activity, including delivery of subpoenas.

Office support specialist example responsibilities.

  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Create PowerPoint presentations to train employees on new software.
  • Add new documents and update calendars to the SharePoint website for team collaboration.
  • Conduct payroll accountability & evaluate for accuracy.
  • Process bi-weekly payroll for part-time civil service personnel.
  • Update SharePoint website regularly with new employee information.
  • Show more

Office volunteer vs office support specialist skills

Common office volunteer skills
  • Patients, 23%
  • Data Entry, 16%
  • Database Management, 8%
  • Customer Service, 6%
  • Front Desk, 6%
  • Administrative Assistance, 5%
Common office support specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Phone Calls, 7%
  • Office Equipment, 6%
  • Human Resources, 5%
  • Word Processing, 5%

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