Consultant Conversion: Workpl Ops & Supp III, NEX - Associate
Operations associate job in Columbus, OH
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support II position at the Associate level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Department Profile
Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high-quality technology solutions and support functions to our internal end users as well as external clients. Our goal is to ensure all users across the firm can perform their job efficiently with minimal to no interruption.
Position Description
WS is seeking L2 technical service desk agents to support the client service desk while adhering to the firm's core values. This role is responsible for delivering exceptional customer service, efficiently executing technical requests, troubleshooting complex issues, and ensuring accurate documentation in work efforts.
What you'll do in the role:
Provide high-quality technical support on our client-facing service desk via interactions raised through phone, email, and ticket requests
Troubleshoot complex issues and implementation requests with escalation to L3 team and dev partners as required, while managing customer expectations
Accountability to performance metrics measured across multiple workstreams, including call management, email correspondence, ticket aging and resolution
Demonstrate expertise in multitasking and use knowledge base tools to drive high success in first-contact resolution
Maintain composure and professionalism in high-pressure and difficult situations
Deliver a consistent and positive customer experience across all interactions
What you'll bring to the role:
Technical aptitude with the ability to learn and support a broad range of IT systems and applications
High school diploma or GED required
Preferred: 2-5 years of demonstrated technical support experience via phone and chat, or equivalent combination of education and experience
Preferred: experience working with data transfer protocols including login credential rotations, PGP key management, FTP/SFTP configurations, and ongoing system maintenance and administration
Proven problem-solving and critical-thinking abilities
Strong interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential
Excellent customer service and communication skills (written and verbal)
Self-motivated with the ability to work independently and prioritize tasks under pressure
Technical aptitude with the ability to learn and support a broad range of IT systems and applications
Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyAssociate, Prime Operations
Operations associate job in Columbus, OH
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
*Team/ Role Paragraph:*
Liquifi is Coinbase's token management platform powering end-to-end token launches, distributions, vesting schedules, and compliance for crypto-native teams, protocol foundations, and token issuers. We work hand-in-hand with our Coinbase Prime custody and trading platforms to provide the most secure, compliant, and efficient way to manage the token lifecycle.
The Liquifi Operations team is the execution engine that makes these launches possible, ensuring stakeholders get their tokens on time, in compliance, and without error.
As an Operations Associate, you will be a critical link between our customers and our platform's core functions. You'll serve as the primary operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests from account administrators (B2B) and token recipients (B2C), your role goes beyond traditional support. You will conduct in-depth investigations into on-chain and platform-level issues, partnering directly with our Engineering and Product teams to diagnose root causes and drive permanent solutions.
Through this work, you'll become a trusted subject matter expert on token distributions and custody workflows, helping to streamline operational processes and build a best-in-class client experience. This is a highly cross-functional role requiring precision, ownership, and a deep curiosity for both on-chain and custodial workflows.
*What you'll be doing:*
* Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution.
* Partner directly with Engineering to troubleshoot and resolve complex on-chain and platform-level issues, providing clear, concise analysis to accelerate resolution.
* Assist in the execution of core token events, including vesting releases and distributions, ensuring accuracy and timeliness.
* Lead the operational onboarding for new clients, ensuring a seamless setup and providing expert guidance on platform workflows.
* Proactively identify opportunities for process improvement, converting recurring support requests into scalable, self-serve documentation and improved operational runbooks.
*What we look for in you:*
* 3+ years of relevant experience in a high-stakes operational, technical support, or client-facing role within crypto, fintech, or capital markets.
* A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to build more scalable, efficient processes for the future.
* Strong foundational understanding of blockchain transactions, wallets (custodial and non-custodial), and key Web3 concepts.
* Proven ability to execute with precision and a high degree of ownership, especially under tight timelines.
* Proficiency with support/CRM tooling (e.g., Zendesk, Salesforce Service Cloud).
* Demonstrated experience protecting user privacy and handling confidential information.
* Excellent de-escalation skills and the ability to build trust with frustrated users.
* Precise and efficient written and verbal communication, capable of translating technical findings to both client and engineering audiences.
* Cognitive tenacity when dealing with uncertainty and a natural curiosity for solving complex problems.
* Bias for action, a natural sense of urgency, and the capacity to adhere to SLAs.
* Experience creating support playbooks or standard operating procedures (SOPs).
*Nice to haves:*
* Experience using/training AI chatbots for support teams
* Experience with Coinbase Prime or similar institutional custody platforms.
* Experience in a compliant/regulated work environment.
* B2B onboarding/implementation experience.
* Understanding of tokenomics, token vesting schedules, or smart contract-based distributions.
* Data analysis skills (SQL is a plus).
* In-depth knowledge of blockchain ecosystems beyond Ethereum
Job #: P72785
*Location*: US, remote-first (listing may say NY, anywhere in US is suitable)
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$108,630-$127,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Operations Associate, Jackpocket
Operations associate job in Reynoldsburg, OH
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
* Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
* Keep our systems updated with real-time customer order statuses and tracking information.
* Streamline and organize workflows to meet daily objectives and hit deadlines.
* Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
* Step in to support various operational projects as they arise, contributing to the team's overall success.
What you'll bring
* Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
* Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
* Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
* Exceptional customer service, communication, and time management skills.
* Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.
The US base salary range for this full-time position is $15.00 - $19.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Auto-ApplyGPS - IAM Operations - Supervising Associate
Operations associate job in Columbus, OH
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
Our GPS Technology Organization is a structure within the US GPS practice that implements and maintains a new operate and technology model designed specifically to support U.S. defense and Government engagements.
**The opportunity**
You'll have responsibilities within the Identity and Access Management (IAM) team that supports various applications in cloud platform services across the GPS business unit. You'll support the end-to-end aspects of services, and provide end user-support pertaining to access.
**Your key responsibilities**
+ Azure Management including application management, Licensing, and Azure PIM.
+ Help maintain the User Identity Lifecycle by provisioning/deprovisioning users within one of many Azure tenants utilizing Entra ID/SailPoint ISC.
+ Create and manage groups and applications within Entra ID/SailPoint ISC
+ Assist in writing and maintaining documentation around new and current processes.
+ Collaborate cross-functionally with other Technology Enclave members to improve processes and security posture.
+ Run certifications on Azure tenants with SailPoint ISC.
+ The role may also require the periodic allocation of additional time on the job to support multiple demands and escalating issues or to accommodate teams or staff in other time zones
+ Other duties as assigned to meet the needs of the firm
**Skills and attributes for success**
+ Understanding of application registration and Key Management using the Entra ID Admin Center
+ Understanding of Azure Administrator Roles and emergency accounts
+ Experience with Sailpoint Identity Security Cloud (Software as a Service)
+ Core understanding of Entra ID management
+ Ability to manage multiple directories in the Azure environment
+ Strong organizational skills, self-motivated and able to work to tight deadlines
+ Strong analytical and problem-solving skills
+ Effective teaming and knowledge sharing skills
+ Solid understanding of Cloud environment and security best practices
+ Strong ability to document processes, and procedures clearly and accurately for distribution to internal teams and customers (Technical writing)
+ Experience with running reports utilizing PowerShell
+ Understanding of NIST 800-171 and NIST 800-53, concentrating on Access Management
+ Self-motivated with an aptitude to learn quickly
+ Ability to deal with challenging situations
**To qualify for the role you must have **
+ Bachelor's degree in Computer Science or a related discipline, or equivalent work experience required
+ Have a general understanding of cloud infrastructure
+ Excellent interpersonal, communication and presentation skills
+ Strong English language skills are required - written and verbal
+ Good judgment, tact, and decision-making ability
+ Ability to work in a diverse, multi-cultural, environment
+ Ability to obtain and maintain Top Secret security clearance
**Ideally, you'll also have **
+ At least one technical certification in Azure platform
+ Knowledge/Training in SailPoint ISC platform
+ Experience with large scale IT deployments or cloud infrastructure
+ 2-4 plus years of hands on experience in Identity and Access Management
Cloud infrastructure experience
**What we look for**
Individuals with strong business and technical acumen who demonstrate drive, vision, teaming and purpose and are passionate about helping our clients achieve their goals.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $91,100 to $170,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $109,300 to $193,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
PT Operations Admin Customer Service- 10 AM Start
Operations associate job in Grove City, OH
PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Part Time Operations Admin-Customer Service position at our Grove City, OH Terminal.
Schedule
Monday-Friday
10 AM- 4 PM
PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO.
We offer competitive wages, 401K, profit sharing, and a pleasant work environment!
Responsibilities
ESSENTIAL DUTIES:
Communicate (via telephone, email, and fax) with both internal and external customers on a wide range of issues including, but not limited to, freight charges, pick ups, tracing, tracking, and POD's.
Data entry, consisting of, but not limited to, scanning bills, P&D entry, fuel mileage, SDC'ing of freight bills, and payroll.
Process paperwork and invoices, as well as, monitor checks and cash for accounts receivable and accounts payable.
Help process and monitor paperwork and Haz-mat information for loads departing or arriving at the facility
OTHER DUTIES:
Interact with and support supervisors, drivers, and dock workers
Assist in monitoring and compliance in all areas including, but not limited to, new hires, safety, P&D, OS&D, payroll, and accounts payable.
Qualifications
MINIMUM REQUIREMENTS:
Command of the English language to communicate effectively with internal and external customers
Must possess excellent interpersonal communication skills
Previous experience in transportation industry and/or customer service is a plus
Experience with Haz-mat or worker's compensation is also very helpful.
Problem solving and analytical ability is essential
Must be competent and proficient in Microsoft Office Software products
Must possess strong typing and ten key skills
Certain job duties within this classification require night shift hours
Ability to react to change productively and handle other essential tasks as assigned
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Ability to work flexible hours
Must be able to work with little or no supervision
Potential candidates must be able to endure a noisy, dirty and quick paced environment with many interruptions
Office Work
Flexibility with changing job duties Monday through Friday, hours may vary depending on department needs. No weekend hours and minimal overtime required
Quiet to moderate noise level
Primarily sedentary work - may be required to lift up to 25 pounds or exert up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are required frequently.
Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.
Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.
Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
Talking and hearing required to communicate with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.
We offer competitive compensation, a host of voluntary benefits, 401(k), profit sharing, a pleasant work environment, and much more.
#POE2
Auto-ApplyOperations Consulting - Sourcing & Procurement - Coupa - Experienced Associate
Operations associate job in Columbus, OH
**Specialty/Competency:** Operations **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Apply a learning mindset and take ownership for your own development.
+ Appreciate diverse perspectives, needs, and feelings of others.
+ Adopt habits to sustain high performance and develop your potential.
+ Actively listen, ask questions to check understanding, and clearly express ideas.
+ Seek, reflect, act on, and give feedback.
+ Gather information from a range of sources to analyse facts and discern patterns.
+ Commit to understanding how the business works and building commercial awareness.
+ Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Additional Job Description
**Basic Qualifications:**
**Minimum Degree Required**
Bachelor's Degree
**Required Field(s) of Study**
Accounting,Business Administration/Management,Economics,Industrial and Operations Engineering,Industrial Engineering,Supply Chain Management
**Minimum Year(s) of Experience**
1 year(s)
**Preferred Qualifications:**
Degree Preferred
Master of Business Administration
**Preferred Knowledge/Skills**
Demonstrates thorough abilities, knowledge and/or a proven record of success in the following areas:
- Leading the design of a module/set of modules within Coupa leveraging past experience and leading practices;
- Identifying gaps, developing the business and/or technical requirements to build leading practice designs for clients;
- Leading Project Management activities including work plan development, status meetings, supporting the development of leadership communications and presentations;
- Overseeing junior staff and providing guidance and coaching to ensure their development and success on engagements;
- Overseeing work progress and ensuring timely completion of technical development activities;
- Providing fact based insights based on qualitative and quantitative data sets to support recommendations;
- Communicating firm understanding of both Strategic and Operational Procurement practices, helping to guide client leadership and staff in support of a leading practice system;Ê
- Providing oversight and guidance to system build and testing activities;
- Overseeing Supplier Enablement activities including supporting change management activities related to communications and training;
- Coordinating with Change Management teams in the system deployment activities, including training, communications, go-live readiness and leading applicable stakeholder calls; and,
- Overseeing hypercare activities and providing recommendations and solutions to address any unexpected post-go-live issues.
Demonstrates thorough abilities, knowledge and/or a proven record of success in the following areas:
- Understanding of Sourcing and Procurement leading practices and the ability to communicate at a strategic and operational level;
- Possessing the ability to facilitate working sessions with client leads to define business requirements and design leading practice solutions;
- Thinking creatively and independently to solve complex problems;Ê
- Providing insights and improvements to current tool sets and offers opportunities for improvement;
- Demonstrating extensive interpersonal skills and the ability to motivate staff;
- Possessing the ability to develop presentations for leadership level clients;
- Demonstrating experience in Procure to Pay, Sourcing, Contracting,Êand Supplier Management modules of Coupa;
- Demonstrating experience in CLM-A, Risk modules, Coupa Pay and Coupa Expenses;
- Understanding of system architecture and benefits of different ERP systems and their connectivity with Coupa; and,
- Possessing the ability to motivate others, including staff and client personnel.
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $63,000 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Quality Operations Associate
Operations associate job in Columbus, OH
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
Reporting to the Manager of Quality Assurance, the QA Associate - Quality Operations provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements. This job position is compliance critical, and responsibilities include ensuring continual and proper compliance with all division, corporate, and government regulatory requirements. It is the Team Members responsibility to observe all safety rules. Any condition thought to be hazardous or unsafe should be reported to your supervisor immediately.
Work hours: Sunday - Friday -- 11pm -7:30 am EST
Primary Duties and Responsibilities:
Provides direction and guidance to daily QA and Production activities
Could include but not limited to the following activities:
Audits production batch records throughout the packaging process for accuracy and compliance
Conducts final audit prior to submitting to Product Release
Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs
Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems
Ensures applicable deviations and supporting documentation is provided in the batch record
Performs Quality in-process checks as needed
Performs Specific Gravity testing and TOC analysis
Performs Cleaning Validation swabbing upon the request of the Stability department
Creates, Reviews and Updates WIs and SOPs applicable to daily activities
Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review
Actively engages in all technical training, as well as compliance and other training required as a member of the quality team
Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area
Participates on the site internal audit team representing QA Production
Adheres to all cGMP, safety regulations, and understands SOP's
Performs all other duties as assigned
Required Skills and Qualifications:
Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education
Requires five or more (5+) years of equivalent work experience. Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals
Ability to read and understand the English language for the purpose of reading documents, product labels and instructions
Must have good written skills for the purpose of accurately completing compliance documentation for production runs
In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities
Must possess basic mathematical skills
Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others
Strong organizational skills as well as detail oriented
Ability to use good judgement in order to carry out detailed instructions
Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills
Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training
Work Environment:
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the warehouse is generally noisy
Physical and Mental Requirements:
The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing
Ability to lift up to 50 lbs. with assistance
Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus
Team Member is frequently required to stand, walk (or otherwise be mobile)
Ability to deal with stressful situations as they arise
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: Amerisource Health Services, LLC
Auto-ApplyConsultant Conversion: Workpl Ops & Supp III, NEX - Associate
Operations associate job in Columbus, OH
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support II position at the Associate level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Department Profile
Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high-quality technology solutions and support functions to our internal end users as well as external clients. Our goal is to ensure all users across the firm can perform their job efficiently with minimal to no interruption.
Position Description
WS is seeking L2 technical service desk agents to support the client service desk while adhering to the firm's core values. This role is responsible for delivering exceptional customer service, efficiently executing technical requests, troubleshooting complex issues, and ensuring accurate documentation in work efforts.
What you'll do in the role:
Provide high-quality technical support on our client-facing service desk via interactions raised through phone, email, and ticket requests
Troubleshoot complex issues and implementation requests with escalation to L3 team and dev partners as required, while managing customer expectations
Accountability to performance metrics measured across multiple workstreams, including call management, email correspondence, ticket aging and resolution
Demonstrate expertise in multitasking and use knowledge base tools to drive high success in first-contact resolution
Maintain composure and professionalism in high-pressure and difficult situations
Deliver a consistent and positive customer experience across all interactions
What you'll bring to the role:
Technical aptitude with the ability to learn and support a broad range of IT systems and applications
High school diploma or GED required
Preferred: 2-5 years of demonstrated technical support experience via phone and chat, or equivalent combination of education and experience
Preferred: experience working with data transfer protocols including login credential rotations, PGP key management, FTP/SFTP configurations, and ongoing system maintenance and administration
Proven problem-solving and critical-thinking abilities
Strong interpersonal skills, empathy, active listening, and the ability to communicate clearly and professionally in a fast-paced environment are essential
Excellent customer service and communication skills (written and verbal)
Self-motivated with the ability to work independently and prioritize tasks under pressure
Technical aptitude with the ability to learn and support a broad range of IT systems and applications
Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyAssociate, Operations (Part-Time)
Operations associate job in Columbus, OH
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
Passionate and enthusiastic fashion expert with an outstanding work ethic
Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
Achieves results through teamwork by using strong interpersonal skills
Expert communicator with the special ability to build strong internal and external relationships
Adaptable to changes and can be relied upon to consistently deliver exceptional results
You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
High school diploma or equivalent
Experience executing warehouse duties within a retail, customer service, or sales environment
Proven time management skills and comfortable managing multiple projects with shifting priorities
Thorough knowledge of the fashion industry and a passion for sharing your expertise
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
Ability to work effectively using inventory management systems
Flexibility to work evenings, weekends and public holidays
As The Operations Associate, You Will:
Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
Deliver merchandise to departments according to visual directives and replenish product as needed
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
Maintain proper display of merchandise in the store, ensuring they comply with brand standards
Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
Respond appropriately to customer questions, inquiries, and needs
Assist on the sales floor when required
Adhere to Asset Protection control and compliance procedures
Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
A culture that promotes a flexible work environment
Benefits package for all eligible full-time employees (including medical, dental and vision)
An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyQuality Operations Associate
Operations associate job in Columbus, OH
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
Reporting to the Manager of Quality Assurance, the QA Associate - Quality Operations provides guidance and direction to daily Quality and Production activities to maintain compliance with corporate and regulatory requirements. This job position is compliance critical, and responsibilities include ensuring continual and proper compliance with all division, corporate, and government regulatory requirements. It is the Team Members responsibility to observe all safety rules. Any condition thought to be hazardous or unsafe should be reported to your supervisor immediately.
Work hours: Sunday - Friday -- 11pm -7:30 am EST
Primary Duties and Responsibilities:
* Provides direction and guidance to daily QA and Production activities
* Could include but not limited to the following activities:
* Audits production batch records throughout the packaging process for accuracy and compliance
* Conducts final audit prior to submitting to Product Release
* Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs
* Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems
* Ensures applicable deviations and supporting documentation is provided in the batch record
* Performs Quality in-process checks as needed
* Performs Specific Gravity testing and TOC analysis
* Performs Cleaning Validation swabbing upon the request of the Stability department
* Creates, Reviews and Updates WIs and SOPs applicable to daily activities
* Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review
* Actively engages in all technical training, as well as compliance and other training required as a member of the quality team
* Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area
* Participates on the site internal audit team representing QA Production
* Adheres to all cGMP, safety regulations, and understands SOP's
* Performs all other duties as assigned
Required Skills and Qualifications:
* Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education
* Requires five or more (5+) years of equivalent work experience. Familiar with quality assurance concepts, practices and procedures in packaging of pharmaceuticals
* Ability to read and understand the English language for the purpose of reading documents, product labels and instructions
* Must have good written skills for the purpose of accurately completing compliance documentation for production runs
* In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities
* Must possess basic mathematical skills
* Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others
* Strong organizational skills as well as detail oriented
* Ability to use good judgement in order to carry out detailed instructions
* Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills
* Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training
Work Environment:
* The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* The noise level in the warehouse is generally noisy
Physical and Mental Requirements:
* The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing
* Ability to lift up to 50 lbs. with assistance
* Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus
* Team Member is frequently required to stand, walk (or otherwise be mobile)
* Ability to deal with stressful situations as they arise
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: Amerisource Health Services, LLC
Auto-ApplyHome Lending Production Operations F&BM - Associate
Operations associate job in Columbus, OH
Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business.
An associate in Business Management would be expected to:
Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
Communicate effectively with key business partners to understand projects and drive next steps
Project manage and deliver key work streams and tasks
Identify key business risks on the platform and drive resolution of mitigating controls
Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
Collect and maintain internal resources and documentation on collaboration sites, like SharePoint
Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
Qualifications
Bachelor's degree in Business, Finance, Economics, or other related area
Prior experience in Business Management or COO role
Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
Demonstrated ability in dealing with different stakeholder groups and driving the agenda
Excellent communication, organization and project management skills
Ability to articulate and demonstrate thoughtful rationale in design decisions
Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
Self-motivated, tenacious and able to work with high degree of independence
Excellent written and oral communication skills
Strong time management and prioritization skills
Auto-ApplyOperations Associate
Operations associate job in Columbus, OH
The Team: Upstart's Auto Operations team is growing and we're seeking Operations Associates to support our Onboarding organization for Auto-secured loan products. In this role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate or contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.
How you'll make an impact
- Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents.
- Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience.
- Build trust and cultivate borrower, investor, and colleague relationships.
- Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Minimum Qualifications
- 1+ year of experience in loan processing or similar experience at a Financial Institution.
- Passion for delivering a great customer experience.
- Ability to interpret written policy and procedures and apply to the present situation.
- Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner.
- Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information.
- Proven track record of excelling in a metric-based environment.
- BA/ BS degree, Associates degree, or equivalent work experience in financial services or auto lending.
Dock Operations Associate (Peak Season Support - Groveport, OH)
Operations associate job in Groveport, OH
About the Role
WARP is seeking a local Dock Operations Associate to support outbound shipping activity at our partner facility in Groveport, OH, during peak operations. This role is crucial in ensuring seamless communication between WARP, the DC operations team, and carrier partners to maintain an efficient and accurate outbound flow.
Key Responsibilities
Manage and monitor the drop-trailer program on-site.
Direct carriers to the appropriate dock doors for loading/unloading.
Label each pallet with a WARP Pallet ID before departure.
Verify and confirm pallet counts for each market and relay data to the WARP operations team in real time.
Ensure outbound trailers are correctly routed to their assigned markets.
Maintain accurate documentation of daily trailer and pallet movements.
Support communication between the DC team, carrier drivers, and WARP dispatch to minimize delays.
Help accelerate driver turnaround by preemptively preparing dock assignments and market routing information.
Requirements
Must reside within commuting distance of Groveport, OH.
Strong communication and organizational skills.
Ability to work independently and coordinate with multiple teams in a fast-paced dock environment.
Previous experience in outbound logistics, warehouse operations, or transportation.
Comfortable using mobile or tablet-based tools for tracking and reporting.
Compensation
Competitive hourly rate, commensurate with experience.
Auto-Apply*Join Our Candidate Pool Here!* Aftersales Operations Associate, AgRev
Operations associate job in Circleville, OH
Workplace Type: Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
We have started a revolution in the agricultural equipment industry! AGCO has formed AgRevolution, an agricultural equipment dealership to provide industry-leading products and support services to the farming community. Our teams are relentless in their pursuit of excellence, ensuring AgRevolution delivers the best customer service in the industry in the most efficient, cost-effective way. Their success fuels our success. We ensure - Quality. Productivity. Efficiency.
Join AgRevolution's candidate pool for Aftersales Operations Associate for our locations across **IN, KY, IL, and Ohio!** This position is responsible for selling, receiving, delivering and maintaining inventory of parts and in an accurate, prompt and safe manner.
We will reach out to qualified candidates whenever positions open up at a location you are interested in!
**Your Impact**
+ Promotes, sells, quotes and fills product/parts orders and/or services to meet or exceed customer needs using parts catalogs/systems.
+ Supplies Service Technicians with parts as required.
+ Coordinates and verifies receipt of shipments, assists with placing stock in their proper inventory locations and processes related payments.
+ Assists in keeping areas clean and orderly.
+ Manages stock shortages and expedites issues by reporting to the manager.
+ Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
+ May be required to operate material handling equipment and work evenings, weekends and holidays
**Your Experience and Qualifications**
+ High school diploma or GED
+ Previous experience working with basic parts and industrial machinery/equipment.
+ Previous experience working in a parts / aftersales role within an automotive, industrial machinery/equipment or related business.
+ Previous experience using parts catalogs, systems and managing information utilizing a computer application system.
**Your Benefits**
We also invite you to "Make the Most of You" - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more...
**Your Workplace**
Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world's nearly 8 billion people. From the day you decide to join AgRevolution / AGCO, we want to engage and excite you and we're clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
**Join us as we bring agriculture into the future and apply now!**
Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities and requirements and may change at any time with or without notice. For full duties, responsibilities and requirements, please consult the job description.
AgRevolution / AGCO is proud to be an Equal Opportunity Employer.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
**Nearest Major Market:** Evansville
**Job Segment:** Operations Manager, Agricultural, Operations, Agriculture
Intern - Park Operations
Operations associate job in Columbus, OH
Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE To provide assistance to the Metro Parks' Administration while allowing students the opportunity to gain professional experience through on-the-job training. Students may receive college credit for internship period. Please contact your college or university advisor.
Example of Duties
Providing administrative support to headquarters' staff, including creating forms, spreadsheets, and flyers, maintaining records, writing letters, and working on special projects.
Quant Analytics Associate- Regulatory Operations
Operations associate job in Columbus, OH
Ready to transform data into impactful insights? Join us as a Quantitative Analytics Associate and make your mark with our dynamic team! Dive into data analysis, support diverse Lines of Businesses such as Auto Finance and Business Banking and drive strategic decision while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Quant Analytics Associate- Regulatory Operations in Remediations & Corrections, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase. You will address affected customers by recalculating and crediting finance charges, fees, and processing account adjustments to rectify account issues. To succeed, you must be highly motivated, analytical, detail-oriented, and an outstanding problem solver who takes pride in managing customer issues comprehensively and delivering exceptional service.
**Job responsibilities**
+ Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps.
+ Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data.
+ Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review.
+ Automate repetitive analytics steps across cases using SAS macros and other relevant tools.
+ Develop and apply analytics skills to deliver best-in-class solutions for customer issue treatment.
**Required qualifications, capabilities, and skills**
+ Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting and capability to learn and work with tools such as SAS, SQL, Python, or R.
+ Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues.
+ Excellent attention to detail and commitment to accuracy.
+ Ability to communicate complex findings clearly to both technical and non-technical stakeholders.
+ Experience working in a fast-paced, deadline-driven environment and ability to work collaboratively across multiple teams and lines of business.
+ High level of motivation and initiative and strong organizational and time management skills.
+ Commitment to delivering exceptional customer service.
**Preferred qualifications, capabilities, and skills**
+ Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
+ Proficiency in data analysis tools and techniques (e.g., SAS, SQL, Python, R).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Operations Associate: III (Senior)
Operations associate job in Columbus, OH
Description We are looking for a detail-oriented and experienced Operations Associate: III (Senior) to join our team on a contract basis in Columbus, Ohio. In this role, you will play a critical part in institutional broker-dealer operations, focusing on client onboarding, asset movement, and account maintenance. This position requires a strong understanding of organizational policies and procedures, as well as the ability to thrive in a dynamic, fast-paced environment.
Responsibilities:
- Review institutional client onboarding requests to ensure accurate documentation is provided based on client type such as corporations or partnerships.
- Conduct scans and evaluations for onboarding and account maintenance requests to ensure compliance and accuracy.
- Approve and process asset movement transactions, including wire transfers and other financial activities.
- Manage daily settlement operations by reviewing reports, reconciling accounts, and initiating settlement wires.
- Support institutional sales and trading products, including money market fund investments and specialized services.
- Create and update procedural documents and job aids to enhance operational efficiency.
- Collaborate with audit and risk teams to provide necessary information and test internal controls.
- Assist in training new team members and perform quality checks on completed work to ensure accuracy.
- Generate ad hoc reports and fulfill special requests as needed.
- Participate in process improvement initiatives and special projects to optimize workflows. Requirements - High school diploma or equivalent educational background.
- At least one year of experience in brokerage or investment onboarding operations or a related field.
- Proficiency in managing multiple priorities and adapting to changes in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Familiarity with wire transfers, ACH processes, and institutional client onboarding workflows.
- Advanced knowledge of Microsoft Office products, including Excel and Outlook.
- Ability to work collaboratively with business partners and contribute to a team-oriented environment.
- Preferred qualifications include Series 99 licensing or experience with securities and fund administration.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Operations Coordinator
Operations associate job in Columbus, OH
About Us
TEN (Transportation Equipment Network) is proud to be the North American leader in transportation equipment and solutions. We're full service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics. Equipped with decades of knowledge and experience, incredible customer track records, and a sharp perspective on the future of the industry, TEN offers full-service trailer solutions that keep businesses moving forward.
About the Operations Coordinator Position:
As an Operations Coordinator, you will be responsible for intaking and inspecting trailers, coordinating delivery and retrieval of trailers for customers, and facilitating the daily operations of the branch. Your primary duties will include creating work orders, preparing estimates for customers, and maintaining the branch's inventory of trailers and equipment. Attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are key to ensuring our high standards of service and customer satisfaction are met. The ideal candidate will have a strong understanding of trailer systems, experience in operations in the trailer/transportation industry, and the ability to work independently and as a team.
Key Responsibilities:
Receive all inbound trailers for return or walk-in repairs
Inspect outbound trailers to verify quality and safety standards are met
Inspect trailers to for damage and assess required repairs and maintenance
Prepare estimates and provide invoices to customers
Communicate rental and lease contracts to customers
Obtain customer signatures and ensure an understanding of company policies and procedures
Generate work orders and collaborate with the Maintenance department to ensure necessary repairs and maintenance are completed
Coordinate movement of trailers around the yard
Perform daily inventory checks
Coordinate service through dispatch of service truck mechanics or third-party vendors
Maintain cleanliness and organization of the branch and work areas
Test and ensure safety standards
Keep updated on industry standards
Ensure a safe work environment
Qualifications & Skills:
One to two years of experience in operations within the trailer, fleet, transportation, or logistics industry
Understanding of trailer systems and mechanical components
Associate's degree preferred
Proficiency in Microsoft Office applications
Strong communication and customer service skills
Strong interpersonal skills
Organizational skills
Problem-solving skills
Safety awareness
Salary Range:
$55,000-65,000
Pay range is dependent on experience and skill level.
Benefits:
We believe in rewarding our employees for their exceptional skills and dedication. That's why we offer our employees a range of attractive benefits that set us apart from the rest:
Medical, dental, vision and numerous additional insurance programs
Generous paid time off structures and paid holidays
Equipment allowances, education reimbursements, & certification programs
401k with company match and profit sharing
Recognition programs and service awards
Weekly pay
Wellness incentives
TEN (Transportation Equipment Network) is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Seasonal Stockroom Operations Associate (Rehire/Referral)
Operations associate job in Chillicothe, OH
About the Role
In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.
What You'll Do
Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
Replenish the sales floor as necessary based on sell through and seasonal changes
Engage customers by greeting them and offering assistance with products and services
Execute all product protection standards
Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $12.50
Auto-ApplyResearch Operations Associate
Operations associate job in Columbus, OH
Founded in 1941, Freedom House works to defend and expand freedom globally to help secure a world where all are free.?Around the world, antidemocratic forces are preventing billions of people from exercising their fundamental rights. We identify and analyze threats to freedom, mobilize?decision makers?to respond to those threats and seize opportunities for progress, and support activists and organizations?working to defend and expand?freedom. We are dedicated to ensuring that the United States serves as a positive model of democratic practice at home and a consistent champion of freedom globally.?By gathering authoritative data and leveraging our global networks, Freedom House is an unwavering beacon in protecting human rights and promoting democratic governance.?
Our Research and Analysis division produces cutting-edge reports on topics such as the state of democratic institutions, media and internet freedom, and key tactics employed by modern authoritarians at home and abroad. Freedom House's research portfolio includes its annual
Freedom in the World
and
Freedom on the Net
assessments of global democracy and digital freedom, the monthly
China Media Bulletin
digest, and special reports. Freedom House's research has been featured in hundreds of media outlets and dozens of languages, reaching millions of readers and informing news coverage, public debate, and policymaking in countries around the world.
Position Summary
Freedom House is seeking a full-time Research Operations Associate with excellent organizational skills to be a strong and reliable support to the Research and Analysis division in New York City. The Research Operations Associate will be responsible for a variety of administrative, personnel, and operational duties, including managing the Research Team's hybrid office, overseeing digital subscriptions and supply needs, processing payments and reconciling business expenses, supporting research intern recruitment and professional development, and providing research assistance across the entire research portfolio as needed. Previous experience as an office manager, operations assistant, or administrative assistant would be an advantage. The ideal Research Operations Associate is a motivated self-starter who has a demonstrated interest in establishing a career in operations at a mission-driven organization. This is a full-time position based in New York City, reporting to the Director for Research Operations.
Key Responsibilities
Oversee hybrid office efficiency by managing the Research team's co-working space in NYC, maintaining virtual communications tools, managing digital subscriptions, and fulfilling office supply needs
Prepare contracts and payment requests, liaising with project teams and accounting staff to ensure timely payments to external consultants and vendors; reconcile monthly credit card bills and business expense reports
Support project teams in recruiting and supervising Research interns, providing an engaging professional development experience and working with Freedom House's HR department and DEI Lead to strengthen the internship program as a pipeline for diverse talent in the democracy and human rights sector
Lead new employee and intern onboarding on the Research team, coordinating with relevant project teams and the HR and IT departments for a smooth and highly engaging onboarding experience
Manage logistical coordination for virtual and in-person team meetings and events, including social functions
Provide research and administrative assistance to the VP of Research and Analysis and other research teams as needed
Act as the primary point of contact for tech support to help Research staff troubleshoot computer and other IT issues
Represent Research and Analysis division in general email correspondence with external audiences
Other duties as assigned
Minimum Qualifications
At least 2-3 years of experience in an office management or administration role
Advanced proficiency in Microsoft Office and an aptitude to learn new software and systems
Associate or Bachelor's degree preferred but not required
Must be authorized to work in the U.S. without restrictions
Preferred Competencies
The successful candidate will possess:
A demonstrated knowledge of and interest in democracy and human rights around the world
A demonstrated commitment to diversity, equity, and inclusion in the workplace and/or your community
Excellent interpersonal and communication skills
Exceptional organizational and planning skills combined with an assiduous attention to detail
Strong time-management skills and an ability to produce error-free work on tight deadlines
A positive, team-oriented attitude and ability to building trust-based relationships with colleagues
A proven ability to learn quickly, multitask, and work with limited supervision, finding solutions to problems as they arise, and taking ownership of assigned work
An ability to handle confidential information
An appreciation for how one's day-to-day work supports an institutional mission
Additional Information
Diversity makes our work stronger. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply.
Salaries are commensurate with experience and based on pay grades that prioritize equity across the organization. This role starts at $44,000 and will be non-negotiable to ensure equity.
Freedom House provides a strong benefits package, including an employer match program for your 403(b) retirement account, flexible hours, floating holidays, high employer contributions to medical, dental, and vision premiums, basic and voluntary life and AD&D insurance, short- and long-term disability, flexible spending account, and more.
Given the ongoing Covid-19 pandemic, the Research Team is currently working as a hybrid office, with staff working both remotely and from a co-working space in NYC.
Candidates must possess authorization to work in the United States.
The hired candidate is expected to begin in mid-October 2021.
Directions to Apply
For security purposes, please upload a resume (1-2 pages) and a cover letter (max. 1 page) as a PDF describing your qualifications and interest in the position. There is no need to fill out the application system's additional questions. Applications will be accepted through Friday, September 24. Interviews are expected to begin the week of September 27.
Only candidates who have been selected for an interview will be contacted.
Disclaimer : This is only a summary of the typical functions of the job. It is not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks, and duties of the jobholder may differ from those outlined in the job description and other duties, as assigned, may be part of the job. Freedom House may add, change, or remove essential and other duties at any time.
EOE M/F/D/V