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Operations director jobs in Anderson, SC

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  • Operations Manager Multishift

    Lowe's 4.6company rating

    Operations director job in Greer, SC

    Essential Functions: • Ensures all Associates understand and use safe work practices • Completes safety observations of facility • Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day • Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times • Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets • Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach • Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.))) • Resolves simple and complex warehouse management system issues as they occur • Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.) • Communicates effectively with associates and Performance Instructors regarding business objectives or current issues • Works through the Operations Supervisors to build a work environment of engagement and inclusion • Identifies and assists in implementing process improvements or new processes launched from corporate • Travels to other facilities to assist when needed • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations • Participates in the process of hiring talented individuals for the team • Sets goals and communicates clear expectations for associates and provides timely and constructive feedback • Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels • Provides resources and support to associates as needed • Assists Supervisors with any issues that may arise that need the resolution of management • Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested • Helps associates on the team transition through change Minimum Requirements: • High school diploma or equivalent • 2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities • Leadership experience with direct report responsibility, including experience in mentoring and coaching others • Proven record of complying with safety requirements Preferences: • Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field. • Experience leading others through change • Experience managing resources, time, and budgets • Experience using troubleshooting processes to resolve problems • Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility • Experience building a culture of safety among subordinates and peers Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $25k-30k yearly est. 5d ago
  • Director of Operations

    Luxe Brands Collective 4.3company rating

    Operations director job in Greenville, SC

    Job Description Director of Operations - Luxe Brands Collective Direct Reports: Directors of Tribus Interior Design, Village Millworks, Cottage Group, DOMA Architecture, Anvil Marketing Co, Circa 70 About Luxe Brands Collective Luxe Brands Collective is a family of luxury lifestyle companies spanning interior design, architecture, cabinetry, marketing, and financial services. We are united by a shared commitment to excellence, innovation, and delivering unforgettable experiences across the Carolinas and beyond. Position Summary The Director of Operations will serve as the strategic and operational leader for all non-Dillard-Jones companies within the Luxe Brands Collective. This role is responsible for aligning business functions, driving operational excellence, and ensuring each brand executes on its vision while contributing to the collective's overall success. Key Responsibilities Strategic Oversight: Guide and support the operational direction of Tribus, Village Millworks, Cottage Group, Doma Architecture, Anvil Marketing Co, and Circa 70. Leadership & Collaboration: Lead and mentor directors of each brand, fostering a culture of accountability, innovation, and cross-brand synergy. Financial Stewardship: Review and analyze financial performance across all entities; collaborate with finance to ensure profitability and sustainable growth. Operational Excellence: Standardize and optimize processes across brands to improve efficiency, quality, and client satisfaction. Business Development: Partner with leadership to evaluate new business opportunities, market trends, and strategic pivots. Performance Monitoring: Establish KPIs and reporting structures to track progress, identify risks, and implement corrective actions. Brand Alignment: Ensure each company's operations align with Luxe Brands Collective's values, standards, and long-term vision. Qualifications 10+ years of progressive leadership experience in operations, preferably across multiple business units or industries such as design, construction, or luxury services. An MBA or equivalent advanced degree in business, operations management, or a related field is strongly preferred. Proven ability to lead diverse teams and manage complex, multi-brand operations. Strong financial acumen and experience with P&L oversight. Exceptional communication, organizational, and problem-solving skills. Strategic thinker with a hands-on, roll-up-your-sleeves approach. Why Join Us? At Luxe Brands Collective, you'll be part of a visionary team shaping the future of luxury living. This is a rare opportunity to influence multiple high-end brands while working alongside passionate, creative professionals.
    $95k-146k yearly est. 26d ago
  • Operations Program Manager - Proposal & Project Engineering

    GE Vernova

    Operations director job in Greenville, SC

    The Operations Program Manager is a pivotal role within our Operations team, directly influencing the efficiency and effectiveness of the Proposal & Project Engineering (PPE) team. This position is instrumental in driving systems, processes, and metrics that ensure operational excellence and achieve significant improvements in safety, quality, delivery, and cost. This responsibility includes tracking and reporting engineering KPI performance, launching corrective and preventive actions in case of deviations, and driving continuous improvement initiatives that achieve meaningful improvements in safety, quality, delivery and cost. This role reports to the leader of the PPE Operations team and will work closely with a diverse set of functional groups both inside and outside of engineering to achieve operational excellence. **Job Description** **Essential Responsibilities:** + Support operating rhythms, bowler metrics and use of visualization tools to facilitate daily management for PPE teams to meet or exceed priorities around Safety, Quality, Delivery and Cost. + Identify continuous improvement opportunities to streamline operations and provide leaders with information to help them run their operations more efficiently. + Drive engineering team to achieve year-over-year productivity targets and quality through the implementation of Lean and continuous improvement activities. + Partner with PPE program managers and functional leaders to drive headcount planning and pacing for the PPE team while understanding trade-offs needed to meet headcount targets. + Collaborate with PPE leaders and cross-functional teams to drive consistent standard work process rigor and best practice sharing to operate as ONE engineering team. + Drive flow of information to PPE and related teams through ownership of newsletter and other reporting mechanisms. **Required Qualifications:** + Bachelor's Degree from an accredited university or college in a technical or business-related discipline with at least 5 years of relevant experience -OR- + High School Diploma/GED with at least 8 years of relevant experience **Desired Characteristics:** + Industry-related experience in engineering, project management, or operations management. + Exhibits outstanding cross-functional working relationships. + Understanding of Engineering processes and operations. + Ability to present complex numbers/data in succinct and easy to understand format. + Demonstrated capability in collaborating with and leading through influence in a matrixed global organization. + Strong project management orientation with demonstrated ability to plan, execute, and document projects/initiatives within a complex environment. + Strong analytical and problem-solving skills. + Self-starter with a proven track record in delivering results. + Proficiency in operational tools such as Tableau, Excel, PowerPoint, Smartsheet, MS Access, Power BI. + Embraces the GE Vernova Way by leading through innovation, serving customers, applying Lean principles, collaborating as one team, and demonstrating accountability to deliver on our commitments. + Customer-focused with clear, concise written and oral communications to the appropriate level. + Servant leadership mindset ... humble, open, collaborative, and continuously learning. GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes For candidates applying to a U.S. based position, the pay range for this position is between $98,400.00 and $164,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: ineligible. This posting is expected to remain open for at least seven days after it was posted on December 01, 2025. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $98.4k-164k yearly 20d ago
  • Variable Operations Director

    Northside Auto 3.2company rating

    Operations director job in Greer, SC

    Job DescriptionBenefits: Bonus based on performance Company parties Employee discounts Health insurance Opportunity for advancement Paid time off Are you tired of working 6 or 7 days a week? Are you sick of working 12-hour days with no time for your family or personal well-being? Are you at a point in life where maximizing your paycheck isn't as important as maximizing the quality of your life? We understand, and we have an opportunity that will help you balance your priorities while using the skills you already have! This role is perfect for you if Youre an experienced automotive sales and F&I professional who consistently closes at $1,500+ PVR. You love this industry but crave a healthy balance we believe a 45-hour workweek is plenty. You want to apply your skills in a laid-back, collaborative, yet highly professional and goal-oriented environment where people actually enjoy coming to work. Who We Are Were a family-run, lady-owned independent dealership in Greer, SC, continuing to grow our footprint the right way by doing things differently. Our secret sauce? We source nearly all our inventory directly from private sellers and trades, not auctions. That keeps our cars cleaner, our margins stronger, and our customers happier. Weve built a culture around teamwork, integrity, and personal growth. We want you to hit your goals at work and at home, because we know both matter. Who You Are Youre a driven, strategic leader who knows how to sell cars, structure deals, and coach a team to success. Youve mastered the art of closing F&I profitably and ethically and you can teach others to do the same. You can lead a small, mighty sales team with energy, accountability, and empathy implementing process, measuring results, and making every day better than the one before. Youll run the front end like your own business unit complete with departmental P&L oversight, strong lender relationships, and high standards for presentation, compliance, and customer care. Well keep feeding you quality, financeable inventory (seriously check out our nearly 500 Google reviews averaging 4.9 stars) while you focus on turning opportunities into wins. Oh, and one more thing we love to have fun. Youll help us create engaging social media content, build our brand voice, and keep the energy high in-store and online. Key Responsibilities Attend weekly leadership meetings (and quarterly off-site sessions) to help guide company strategy. Oversee all day-to-day sales operations, ensuring efficiency, consistency, and process discipline. Lead, coach, and motivate the sales team setting clear targets and celebrating wins. Track performance metrics and identify ways to improve results across people, process, and product. Create a customer-first culture that values honesty, ease, and transparency. Present and sell F&I products in full compliance with legal and ethical standards. Maintain and grow lender relationships to secure the best financing terms for customers. Review and finalize all paperwork for accuracy and compliance. Recruit, train, and develop sales staff to uphold our standards of excellence. Collaborate with ownership to refine marketing, merchandising, and sales strategies. Qualifications & Attributes 3+ years of experience as a GSM or F&I Manager in the automotive industry. Demonstrated ability to grow gross profit and backend performance. Strong understanding of sales process, lender programs, and compliance. Proven success in leading teams and hitting departmental goals. Outstanding communication, organizational, and problem-solving skills. Familiarity with CRM tools and dealership software. Passion for delivering a positive, transparent car-buying experience. Must live in (or be ready to relocate to) Greer, SC. Compensation & Benefits $100,000 $200,000+ annually, based on performance Health insurance options Paid time off Employee discounts on parts and labor Family-friendly flexibility, including bring-your-kids-to-work days The Bottom Line Weve built this dealership from the ground up, and were ready to hand the keys to the front end to a talented professional who shares our values and vision. If this sounds like the career move youve been waiting for one where you can lead, grow, and still have a life wed love to meet you. Apply now and lets build something great together.
    $100k-200k yearly 18d ago
  • Sr. Manager Operations Management

    Vertiv 4.5company rating

    Operations director job in Pelzer, SC

    Vertiv is undergoing a major transformation in Anderson/Pelzer, SC, and we are searching for a dynamic operations leader to help shape the future of our Integrated Solutions (IS) division. This is a high-impact opportunity for a seasoned operations manager with strong technical expertise in mechanical/electrical engineering, industrial design, construction, and project management to lead a rapidly growing production environment that builds critical infrastructure solutions for some of the world's most essential industries. If you are a strong organizer, a proven leader in complex technical manufacturing, and someone who thrives in a fast-paced environment where innovation and execution matter, this role is for you. POSITION SUMMARY The Sr. Manager, Operations Management (Site Production Manager) will oversee all daily operations of our Integrated Solutions production facility in Pelzer, SC. This includes leading a cross-functional operations team, driving production excellence, ensuring safety and compliance, optimizing cost and workflow efficiency, and building a culture of continuous improvement. This leader will play a key role in advancing Vertiv's Integrated Solutions strategy by ensuring on-time production, exceptional quality, cost control, and operational discipline, while supporting a highly technical environment focused on electrical systems, mechanical systems, modular construction, and engineered solutions. WHAT YOU WILL DO Operational Leadership Oversee full operational management of the Integrated Solutions site, ensuring performance across production, quality, cost, safety, and delivery. Lead and develop a diverse operations team, including production supervisors and technical personnel. Drive manufacturing best practices and elevate operational maturity in a fast-growing segment. Maintain organized production workflows, labor planning, timekeeping oversight, and vacation tracking. Production Excellence & Continuous Improvement Evaluate and optimize production methods, equipment, and processes to support scale and efficiency. Identify performance gaps, analyze root causes, and implement corrective actions. Maintain accurate production records, reporting, and performance dashboards. Foster a culture of innovation, encouraging creative and practical solutions. Technical & Engineering Collaboration Work closely with Engineering, Project Management, Construction, MEP teams, Procurement, Logistics, and Finance. Interpret and execute against technical drawings, electrical schematics, E-drawings, and engineered specifications. Support industrial design and electrical/mechanical engineering integration across builds. Partner with contractors and suppliers to ensure schedule adherence and cost alignment. Safety, Compliance & Culture Enforce safety standards in partnership with the Safety Team. Ensure compliance with organizational policies and industry standards. Conduct regular performance reviews aligned with Vertiv's core values. Build a culture of accountability, excellence, and teamwork. WHAT YOU BRING Technical Expertise Strong background in electrical systems, mechanical engineering, industrial design, construction, or project management. Knowledge of low-voltage switchboard/switchgear design, installation, and codes. Experience working with Autodesk tools (AutoCAD, Revit), BIM tools, Smartsheet, and Procore. Ability to read and interpret complex electrical construction drawings and specifications. Understanding of NEC and relevant local/state/federal requirements. Leadership & Problem-Solving Proven success leading operations in a manufacturing or technical environment. Detail-oriented with strong organizational skills and the ability to manage multiple priorities. Creative thinker with the ability to deliver innovative solutions without compromising quality or reliability. Excellent communication and presentation skills with the ability to influence across levels. QUALIFICATIONS Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or related field). 3-5 years of management experience leading production or operations teams. 3-5 years of experience in manufacturing or technical production environments. Strong track record of performance management, team development, and operational excellence. WORKING CONDITIONS Work around moving machinery (forklifts, tractors). Use of protective equipment as required (gloves, eyewear, earplugs, etc.). Occasional outdoor work depending on project requirements. Travel: Less than 5% (minimal site visits as needed). The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
    $96k-131k yearly est. Auto-Apply 10d ago
  • VP of Operations

    Champion Aerospace LLC 3.9company rating

    Operations director job in Liberty, SC

    Job Title: Vice President of Operations Department: Operations Reports To: President Shift/Schedule: Office Hours Responsible for all production operations; including ceramic production, machining, mechanical and electrical assembly, testing, shipping & logistics activities on all shifts for 230K square foot manufacturing facility. Also oversees manufacturing engineering staff that supports production activities, capital implementation and productivity initiatives. PRINCIPAL ACCOUNTABILITIES/COMPETENCIES Manage day to day production operations to maintain the overall plant schedule, in a safe working environment and within budgeted guidelines. Maintain world class OTD and quality performance to our customer base. Direct reports for each of the area support functions: i.e., Purchasing, Manufacturing Engineering, Quality, Facilities, Turbine Operations and Piston/Power Operations. Administer all personnel policies within company guidelines and consistently with other departments. Recommend and provide training to bring in new employees as well as develop existing employees as necessary. Prepare operating and capital budgets in line with business needs and provide action plans to reduce overall costs. Provide feedback to budgeted goals both to upper management and the rest of the organization. Maintain communication and morale throughout the area. Manage the capital plan with a focus on productivity projects to optimize the impact on such projects by getting them enacted as early as possible in the fiscal year. Work closely with Product Engineering on release to production for new products. Drive material productivity through the management of our supply chain; as well as management of our risk through LTA's with our supply base. Optimize working capital through supplier VMI programs, extended payment terms and reduced lead times. Manage workforce requirements, temporary labor, overtime and co-op programs to maximize the efficiency of the required labor. EDUCATION/EXPERIENCE Bachelor's Degree in Business Administration or Engineering required, Master's Degree in Business Administration or Engineering preferred Three to Five years manufacturing experience. Excellent written and verbal communication skills. Leadership abilities Understanding of the details of creating real value Good business sense/judgment Critical thinking and problem solving Action oriented Strong communication skills (verbal and written) Open and honest communication. No politicians need apply. Take ownership for their performance and for their team's performance Results oriented Manage and prioritize multiple programs to maximize value creation The employee is expected to adhere to all company policies. NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties assigned to meet the ongoing needs of the organization.
    $108k-158k yearly est. 2d ago
  • Vice President of Operations

    A.L. Adams Construction Co

    Operations director job in Greenwood, SC

    Vice President of Operations A.L. Adams Construction Company, LLC is seeking a strategic, results-driven Vice President of Operations to help lead our growing company into its next phase. This pivotal role offers the opportunity to drive operational excellence, improve team performance, and support long-term growth. We're looking for a proven construction leader with hands-on experience, strong strategic insight, and a passion for building high-performing teams, efficient processes, and a positive company culture. The Vice President of Operations is essential to the success of our construction projects and team performance, providing strategic oversight of all field operations to ensure smooth project planning, execution, and delivery. We're seeking a results-driven leader with deep construction management experience, strong cross-functional collaboration skills, and a focus on operational efficiency, accountability, and company growth. Roles & Responsibilities: Provide strategic leadership and direct day-to-day operations across all departments, including construction, estimating, safety, HR, and finance Lead, mentor, and support senior managers and department heads to ensure alignment, accountability, and continuous improvement Develop and implement scalable systems, processes, and key performance indicators (KPIs) to drive operational efficiency and consistency Oversee project delivery from start to finish, ensuring high-quality outcomes, adherence to budgets, and on-time completion Drive workforce planning initiatives, including recruitment, development, and retention strategies that support long-term company growth Ensure company-wide compliance with all safety regulations, legal requirements, and industry standards Partner closely with the President to shape strategic plans and lead growth-focused initiatives Manage vendor relationships, lead contract negotiations, and oversee procurement to support project success and cost control Monitor financial performance across departments and contribute to effective budgeting, forecasting, and resource planning Qualifications and Attributes 10+ years of progressive leadership experience in commercial construction or a related industry Demonstrated success in managing complex operations, large teams, and multiple high-value projects Deep understanding of construction workflows, safety regulations, and key financial performance indicators Strong leadership presence with excellent communication, organizational, and decision-making skills Proficiency in ERP systems and construction management software such as Procore, CMiC, Sage, or Viewpoint Bachelor's degree in Construction Management, Engineering, Business, or a related field (advanced degree a plus) We offer: Competitive base salary Company Vehicle Monthly Cell Phone stipend Health, dental, and vision insurance HSA 401(k) retirement plan w/ company matching Paid time off (PTO) Drug Screen and Background Check required
    $111k-186k yearly est. 60d+ ago
  • Business Unit Leader - Paper Mill Operations

    Knowhirematch

    Operations director job in Anderson, SC

    Job Description Business Unit Leader - Paper Mill Operations A consumer products manufacturer is seeking a hands-on Business Unit Leader to own end-to-end production operations for a paper mill business unit running across multiple shifts. This role leads ~100+ employees with 7-10 direct reports and is accountable for safety, quality, delivery, cost, and morale while driving continuous improvement. What You'll Do Lead daily operations for the business unit across multiple shifts; set priorities and allocate resources to meet plan. Manage, coach, and develop a team of supervisors/engineers/technicians; build bench strength and a high-performance culture. Own KPI performance (OEE, yield, waste, uptime, throughput, safety, quality); diagnose gaps and execute recovery plans. Champion Lean/Six Sigma and project management to deliver sustained CI across the paper machine and supporting processes. Ensure compliance with safety and regulatory standards; model and enforce a zero-injury culture. Partner with maintenance, quality, supply chain, and technical teams to optimize runnability and product performance. Plan and execute capital and productivity projects; manage budgets and timelines. Standardize best practices, visual management, and tiered daily management routines. Requirements Must-Have Qualifications Bachelor's degree (Engineering, Paper Science, or related field). Paper industry background from a paper mill with direct paper machine operating/leadership experience. Backgrounds limited to corrugated, lumber, or general packaging are not eligible for this role. Proven production leadership managing 100+ employees and 7-10 direct reports across multiple shifts. Demonstrated success in continuous improvement with Lean and/or Six Sigma and formal project management experience. Track record of driving change and improving key metrics (safety, quality, cost, delivery, OEE). Preferred Qualities Strong floor presence; decisive, data-driven, and calm under pressure. Excellent coaching, mentoring, and talent-development skills. Effective cross-functional collaborator with clear, direct communication. Benefits Location/Shift: Multi-shift manufacturing environment (on-site leadership required). Compensation/Benefits: Competitive base, bonus, and benefits commensurate with experience.
    $52k-101k yearly est. 16d ago
  • Business Unit Leader(FQ-Tissue)

    First Quality Enterprises Inc. 4.7company rating

    Operations director job in Anderson, SC

    We are seeking a Business Unit Leader for our First Quality Tissue facility located in Anderson, SC. Business Unit Leader are responsible for providing leadership to the business unit to include overall performance with the goal of improving departmental efficiencies and lowering operating costs while ensuring compliance with government mandates and FQT systems. Provide leadership and guidance to the business unit leaders responsible for crew performance, maintenance coordination, and continuous improvement in order to meet or exceed Safety, Quality, Speed, Efficiency, Waste, and Cost objectives. Own the team's overall performance results. Come join a high performance team, where our Culture defines who we are. We have built a community upon a foundation of Humanity, Core Business Philosophy, and Working Together. This means putting our team members and customers first. We have invested in the latest technology and resources to support a business that will last for generations. Primary responsibilities include: * Promote an action-oriented safety culture embracing safety as a core value, instilling and exemplifying a safety mindset for all team members resulting in an incident free workplace * Comply with, and be a role model for, all First Quality Safety, policies, guidelines, and procedures * Demonstrate business and leadership acumen * Drive business strategy and vision and promote positive change with the entire workforce * Organize, prioritize and lead business unit to solve tactical and strategic opportunities * Maintain a constructive working relationship with other departments in order to efficiently resolve cross department issues * Apply comprehensive knowledge and full understanding of the paper making and/or converting process * Instill mindset of "sense of urgency" and a "results driven" culture * Provide leadership to support a continuous improvement culture focused on manufacturing fundamentals and manufacturing excellence * Primary person responsible for coordinating with HR to ensure investigation processes are followed in team member incidents * Primary person responsible for all safety & environmental incidents and ensure appropriate countermeasures are identified and completed on time * Ensure teams are compliant in key areas of Safety, Quality, Production and Skill Development * Ensure best practices are communicated and implemented across business units utilizing Management of Change and Improvement Idea processes * Owner of production targets and forecasts * Owner of business unit's quality results * Ensure the reliability work system is executed with collaboration between operating and maintenance teams * Manage spending to budget * Manage overtime and labor effectiveness * Owner of Capital plan and execution of approved projects on time * Owner of extraordinary maintenance plan * Ensure waste is at or below standard * Ensure inventory accuracy at or above target The ideal candidate will possess the following skills: * Bachelor's degree in technical or business management field preferred. * Minimum 7 years of experience with Paper Manufacturing or Converting required, TAD experience preferred. * Experience in a lean manufacturing environment preferred. * Demonstrates good leadership qualities - accountability, credibility, trust. * Standard knowledge of OSHA laws and regulations within the manufacturing field. * SAP knowledge preferred. * Employs excellent interpersonal and communication skills. * Possesses excellent time management and organizational skills. * Analytical thought process by identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
    $51k-86k yearly est. Auto-Apply 60d+ ago
  • Site Operations Manager

    Warehouse Services 3.7company rating

    Operations director job in Woodruff, SC

    The Cox Group is a leading Supply Chain Logistics company that is customer driven, responsive, flexible, and cost effective accomplishing this vision through employee pride and commitment. Our organization is truly different in the way we serve our personnel and our clients. Our firm would like to retain an experienced distribution center manager that has an engineering background to join our team in Greenville, SC. This role will be responsible for leading a team of over 400 distributing products throughout North America. The candidate should be able to lead projects, deal with people effectively and interface with clients. Past experience in operating large DC's, coupled with excellent people skills and financial analysis are key. DUTIES & RESPONSIBILITIES: Communicate with team members on a daily basis to create an excellent work environment. Lead the development of innovative solutions to optimize warehouse layout, material handling systems, and transportation networks to enhance efficiency and reduce costs. Utilize data analysis techniques and performance metrics to evaluate the effectiveness of supply chain operations and identify opportunities for continuous improvement. Collaborate with clients, team members to enhance the functionality of warehouse management systems and transportation management systems. Familiarity with the use of robotics to enhance safety and reduce labor costs. Lead team members in conducting time and motion studies, capacity planning, and labor utilization analysis to optimize workforce efficiency and resource allocation. Ensure operations meet the need of the customer Oversee all daily operations of the site Encourage and develop a safe work environment Ensure the facility equipment and the facility itself are in good working order Daily client interfacing required Approve all invoices for payment and issue Purchase Orders for all major purchases Approve payroll Develop and refine budget with assistance of the Assistant Director/Finance Manager Ensure the facility operates within budget - if not be able to walk cause Develop more cost-effective methods for operations Ensure all permits required by municipality are in place Backup the Sr. Operations Manager Assign personnel to job responsibilities Assist and direct process re-design where required Ensure Safe, High Quality, Productive Services are provided to our client Understand, implement and support completion of the daily operations plan Provide necessary PPE, equipment and tools to complete work Monitor, conduct, and review employee performance evaluations and follow up on progress Monitor and maintain operations KOIs Recognize improvement Support the IR, Quality, Inventory, Transportation, and Safety Departments in all areas of the operation Implement RCCA's that will prevent reoccurrence of system defects Monitor the inventory activities and shrinkage, including execution of BLR process to client specification Support any programs needed at the operation (CTPAT, MDP, LMS, etc.) Ensure the operation conducts quarterly activity events Maintain communications at all levels Participate in annual training courses/seminars/trade shows to stay current with industry trends, best practices, and emerging technologies. REQUIRED QUALIFICATIONS: Bachelors degree in Engineering, Finance or Management. Five years of Operations Management experience in supply chain logistics. Experience utilizing Lean Six Sigma process and tools to solve logistic problems. Proficiency in data analysis tools and software, such as Microsoft Excel, Access, SQL, and statistical analysis software. Experience in PowerBI or equivalent SQL skills. Experience with warehouse management systems (WMS), enterprise resource planning (ERP) systems, and supply chain software applications. Strong communication and presentation skills with the ability to effectively convey technical concepts to non-technical stakeholders. Demonstrated ability to drive process improvements and implement innovative solutions to optimize supply chain operations. A strong commitment to the safety, care and concerns of all employees A strong commitment to treating all employees fairly and consistently Forklift certified or able to obtain certification Must be able to lift 55 lbs. BENEFITS OFFERED: Medical, Dental, Vision and 401k after 90 days of employment ProfitSharing Plan Paid Vacation Free Basic Life Insurance policy Reimbursement for steel toed shoes and prescription safety glasses Warehouse Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $49k-80k yearly est. 52d ago
  • Project Manager, Direct Mail Operations (SC)

    Amsive

    Operations director job in Greenville, SC

    At Amsive, our people are our first priority. We're a full-service performance marketing agency offering services across the entire direct and digital marketing landscape. We have been a leader in print production for over 40 years. Our team brings innovative marketing materials to life through world-class print production and operations management. We invest in you with on-the-job training, competitive benefits, paid holidays, paid time off, and career advancement opportunities across our agency. Amsive cares about the results of our work and team-wide collaboration. We foster big ideas with printing facilities that are temperature controlled, bright, and clean. Join a team that takes pride in its work, knowing that results matter as we boldly advance the future of print marketing together. Explore our culture. *This is an ONSITE NON- REMOTE role located in Greenville, SC* *We regret to inform you that currently, Amsive DOES NOT provide sponsorship opportunities.* Summary/Objective: The Project Manager, Operations is a key member of the Operations department in the Direct Mail division, responsible for supporting client relationships through planning and executing all aspects of direct mail projects. The Project Manager ensures that all aspects of projects are fulfilled correctly and on time for Amsive's direct mail clients with a medium degree of complexity. Essential Functions: Manage all aspects of direct mail projects for assigned clients, including intake, documentation, timelines, work instructions, quoting and inventory ordering, quality control and invoicing. Work closely with internal departments such as: production scheduling, estimating/purchasing, data services, creative and others Be an advocate for the client within Operations working to ensure the quality and accuracy of work completed. Support Senior Project Manager in handling more complex clients. Maintain documentation of customer requirements and keep detailed, accurate records of changes to client processes. Verify and proactively communicate project status to clients Create project plans, specifications, and job instructions for all necessary departments Achieve a strong knowledge of: Amsive's enterprise resource planning software Direct mail production and art specifications USPS policies and procedures Internal processes Client programs and requirements Create production samples for in-house and client use Monitor inventory and postage levels for assigned clients, to avoid project delays Provide reporting as needed Build and maintain relationships with assigned clients and internal stakeholders Execute change management process as needed to ensure quality and capture associated costs Mitigate client issues effectively following escalation procedures on any issues that may arise Assist Sales team with Statement of Work documentation, as needed Skills, Experience and Qualifications: At least 2 years' experience as a Project Manager or Project Coordinator in industry. Bachelor's Degree or equivalent mix of education paired with relevant experience in similar role. Relevant industry experience preferred. Able to be a team player through relationships, cross-training and back up other teams' members as needed. Ability to learn and understand the USPS regulations for the Print, Direct Mail, Direct Marketing, Advertising and Business Services related industry. Strong written and verbal communication skills. Proficient in Microsoft Office application software. Supervisory Responsibilities: Not responsible for supervising other employees. Work Environment: This job routinely functions in a standard office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: Must be able to be able to stand on feet for at least 8 hours/day Must be able to lift up to 50 pounds Personal Protection Equipment (PPE): Certain PPE may be required while performing specific job functions. Security Clearance: Amsive is a Federal Contractor, and this position may require government security clearance for certain projects. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call **************. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive's continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.
    $64k-91k yearly est. Auto-Apply 60d+ ago
  • Regional Operations Manager

    Concrete Driveway Co

    Operations director job in Greenville, SC

    **TAKE ADVANTAGE OF OUR PRE-RECORDED INTERVIEW PROCESS on the application! It will get you noticed right away and to the front of the line. **************************** Regional Operations Manager Concrete Driveway Co is currently looking for a bold and meticulously organized Regional Construction Manager to join the team located in Greenville, SC. This team member will play a critical role to drive operational efficiency, ensure project completion on time and within budget, and maintain high-quality standards. This role will offer a competitive salary of $80-$85K to start. What you'll be doing: Remotely from our office, manage and coordinate residential concrete projects for homeowners across various locations. Oversee schedule logistics, subcontractors, and vendor relationships to ensure project timelines and quality standards are met. Negotiate pricing with vendors and subcontractors in line with budgetary obligations. Develop and implement operational processes to streamline project management and enhance efficiency. Conduct regular assessments of project progress, address any issues, and provide solutions to meet customer expectations. Collaborate with stakeholders to optimize project delivery and exceed client satisfaction. Ensure compliance with industry regulations, safety standards, and company policies. We'd be thrilled if you have: Minimum of 2 years of experience in operations management within the construction industry. Construction related licenses/certifications preferred but not required. Proficient in mathematical calculations. Proven track record of managing multiple projects simultaneously and delivering results on time and within budget. Strong negotiation skills to establish and maintain vendor partnerships while optimizing project costs. Excellent communication and interpersonal abilities to liaise with clients, subcontractors, and internal teams effectively. Knowledge of construction regulations, quality standards, and best practices in project management. Perks/Benefits: Health Benefits Paid Time Off & Holidays Growth opportunities If you are a dedicated and detail-oriented professional with a passion for delivering high-quality construction projects, we invite you to apply for the Regional Operations Manager position. Join our team and play a key role in driving operational excellence and customer satisfaction in the construction industry. Concrete Driveway Co is built on one thing: SERVICE. We SERVE homeowners across the US with their residential concrete products. We take great pride in our extreme professionalism, timeliness, and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question who to call.
    $80k-85k yearly 5d ago
  • Operations Manager

    Gold Star Foods 3.7company rating

    Operations director job in Piedmont, SC

    TITLE: Operations Manager DIVISION: Operations REPORTS TO: VP of Operations-East FLSA CLASSIFICATION: Exempt/Salary Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day! POSITION OVERVIEW The Operations Manager plays a critical role in overseeing the daily operations of the facility, ensuring seamless workflow across all departments, and driving efficiency and productivity. This role requires a hands-on leader who can effectively manage resources, optimize processes, and lead a team to achieve operational excellence. The Operations Manager is responsible for ensuring that the facility operates within budgetary constraints while maintaining high standards for safety, compliance, and quality. Additionally, this role focuses on fostering a collaborative work environment, building strong relationships with internal teams, and continuously identifying opportunities for process improvements to meet and exceed organizational goals. The Operations Manager will oversee a team of up to 20 CDL Drivers and 25 Warehouse Teammates, ensuring operational excellence and team success. PRINCIPAL RESPONSIBILITIES Ensure that supervisory personnel effectively schedule labor to provide efficient and responsive support for our purchasing and sales departments. Manage the facility profit and loss statement and ensure attainment of budget goals. Establish quantitative and qualitative metrics, guidelines, and standards to evaluate the company's efficiency and effectiveness; identify opportunities for improvement. Forecast and prepare the operating budget using historical data and industry benchmarks. Identify and implement short- and long-term strategic needs for the organization. Oversee overall business planning, including disaster planning, work stoppages, and risk management. Control operating expenses and shrinkage; investigate discrepancies and deviations to ensure the operating budget is achieved. Enhance customer service and satisfaction through policy and procedural improvements. Maintain a clean, safe, and orderly work environment for all facility employees. Develop and administer safety incentive programs to motivate employees. Manage workers' compensation costs through proactive case management and employee safety training. Supervise management direct reports and employees, demonstrating leadership, initiative, and integrity to cultivate and develop staff. Promote the training and development of staff with a focus on improvement and advancement. Create a team-oriented atmosphere where employees and management work toward common goals. Chair roundtable discussions to educate employees, resolve conflicts, foster communication, and improve morale. Demonstrate strong decision-making skills, reasoning, and judgment to identify, correct, and prevent operational and labor-related issues. REQUIRED SKILLS Strong understanding of DOT regulations, logistics rules, and operations. Thorough knowledge of practices, theories, and policies related to business and finance. Superior verbal and written communication and interpersonal skills. Excellent managerial and diplomatic abilities. Highly proficient in Microsoft Office Suite or related software. Exceptional organizational skills and attention to detail. Strong analytical, decision-making, and problem-solving abilities. EDUCATION/EXPERIENCE Bachelor's degree or equivalent (Preferred). 5+ years of extensive warehouse operations management experience. Previous food service experience preferred. CDL A license required OTHER DUTIES This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. WORKING CONDITIONS AND PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to perform the essential duties of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to sit or stand as needed. This may require walking on level surfaces throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials. Proper lifting techniques are required, and occasional lifting of up to 25 pounds may be necessary. EOE M/W/Vet/Disabled The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not exhaustive, and the employee may be required to perform other duties as assigned. Affirmative Action Statement Applicants must be authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.
    $45k-80k yearly est. 10d ago
  • Operations Manager

    Universal Logistics Holdings 4.4company rating

    Operations director job in Greer, SC

    Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! If you are looking to enhance, change, or even start your career in the logistics and supply chain field, we have the position for you! Our Operations Managers play a pivotal role in the overall success of our operations in being the face of the company to our various customers. One would be tasked with warehouse management as well as supervising and leading our general workforce to meet operational goals. Universal Logistics Holdings, Inc. (ULH) is a leading single-source logistics provider that offers a broad scope of services throughout the entire supply chain. Universal's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. The ideal candidate should possess the following: · 5+ years supervisory or management experience in a warehousing, distribution or transportation environment · Bachelor's or Associate's degree preferred · Effective oral and written communication skills · Strong computer skills, including knowledge of Microsoft Office · Problem solving and analytical skills, as well as a strong attention to detail · Strong work ethic, ability to multitask · A competitive and career oriented mindset Responsibilities will include but not be limited to: · Management of inventory and material flow per shift · Quality and safety compliance management involving company policies and procedures · Interacting with the customer on a daily basis, and ensuring customer satisfaction · Various reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies · Act as a liaison between the company and customers forming and maintaining positive relationships.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Operations Manager - Greenville

    Harvest Hope Food Bank 4.2company rating

    Operations director job in Greenville, SC

    Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state. Logistics & Work Environment: This full-time position is primarily based in at our Greenville branch and follows standard operating hours of Monday through Friday schedule from 8:00am to 4:00pm, totaling 37.5 hours per week, with occasional weekend hours as required by management or business needs. The role includes exposure to varying temperatures, including freezer environments and outdoor weather conditions. A Day in the Life: The Operations Manager is accountable for key performance indicators, including damage, incident rates, overtime, pick rates, and accuracy. This role will ensure the branch's inventory is safely and efficiently accounted for and delivered to identified fulfillment partners or other recipients. The Operations Floor Manager will establish and maintain the necessary workflow processes to meet delivery goals and performance standards. Oversees warehouse and fulfillment operations, including logistics, scheduling systems, delivery and transportation, loading dock activity, food storage and security, warehouse temperature control, pest control, emergency action plans, and closing procedures. Supervises packing requirements to fulfill programmatic orders with clear inventory accuracy. Oversee the onsite emergency food pantry. Analyzes issues, identifies root causes, and corrects issues or concerns. Directs activities for efficient movement of products, including accurate receipt, storage, and distribution. Maximizes space and resources, avoiding waste or damage. Ensures compliance with all USDA regulations in receipt and distribution of USDA food. Enforces adherence to safety and sanitation requirements. Maintains an accurate inventory of products through an inventory control system, keeping the warehouse and fulfillment functions within contractual discrepancy percentages. Oversee all training for the department in processes, systems, and procedures. Execute SOPs across all facilities and delivery operations. Assists in developing and implementing productivity standards and goals in support of the annual operating plan. Participate in the creation of performance metrics. Optimizes production through the effective use of inventory and logistic software. Keeps informed about all industry and government contracts, disaster programs, etc., and assists with logistical aspects of the disaster relief plan. Serves as primary liaison with auditors for assigned branch, member of leadership team. Ensures equipment and facilities are operational; reduces waste and manages repairs. Oversees preventative maintenance for vehicles, equipment, and facilities. Suggests replacement schedule for facility systems, equipment, and vehicles. Other duties as assigned. To Qualify for this Position, you must have: At least three years of warehouse, distribution, logistics, or other related experience. Excellent attention to detail and time management skills. Knowledge and proficiency using NetSuite or similar ERP. Strong leadership skills and the proven ability to build a culture of accountability, compliance, collaboration, and continuous improvement. The ability to travel up to 10% of the time. Preferred Qualifications: Knowledge of food storage regulations and best practices. AIB experience. Associate degree or relevant certification. Thrive We offer competitive pay ranging from $70,000 - 75,000 annually, equal with experience and qualifications. SOME OF THE VAST REWARDS OF WORKING HERE As we work to eliminate hunger throughout, we state, we also work to care for our teams' professional and personal growth and well-being. Full support and career development resources to expand your skills, enhance your expertise and maximize your potential along your career journey. A diverse and inclusive community of belonging, where teammates empower each other. Generous Total Rewards Plan - comprising health, finance, and wealth work/life balance. 13 Paid Holidays Paid Annual Leave - the longer you work here, the more you earn. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the tasks outlined in this job description. Harvest Hope Food Bank is an equal opportunity employer that values diversity. This description provides information regarding the essential functions of the designated job. It should not be interpreted to describe all the duties or limit the assignments given. This position description does not constitute an employment agreement or contract.
    $70k-75k yearly 14d ago
  • Director of Support Services - US Only

    Deephealth

    Operations director job in Greenville, SC

    Job description The Director of Support Services is responsible for leading the technical support organization to deliver exceptional customer service and technical expertise for our medical imaging software solutions. This role drives strategic and operational excellence across the support function, ensuring optimal incident resolution, service delivery, and customer experience in a highly regulated healthcare environment. The Director oversees multi-tiered support operations, develops organizational capability, and champions continuous improvement aligned with service management best practices and healthcare compliance requirements. Essential Duties and Responsibilities Strategic Leadership & Service Delivery Management: Provide strategic direction and operational oversight for the entire technical support organization, including Level 1 Customer Service Center and Level 2 Technical Support teams. Establish and monitor service level agreements (SLAs), key performance indicators (KPIs), and operational metrics to ensure consistent achievement of performance targets. Oversee incident management lifecycle from initial logging through resolution, ensuring proper categorization, prioritization, escalation, and closure. Drive optimization of ticket queues, workload distribution, and resource allocation to maximize response times and resolution rates. Maintain high standards of customer satisfaction through quality service delivery and proactive customer engagement. Develop and coordinate global support operations across offshore and onshore teams to ensure seamless 24x7 coverage. Develop and execute strategic initiatives to enhance service supportability and operational efficiency. Organizational Development & Team Leadership: Build, develop, and retain high-performing technical support teams across multiple levels and geographic locations. Build the team to accommodate business growth, providing guidance on team development, performance management, and operational execution. Establish clear performance expectations, accountability frameworks, and development pathways for all support personnel. Lead talent acquisition strategies and oversee recruitment, onboarding, and integration of new team members. Foster a culture of accountability, continuous learning, service excellence, and customer advocacy. Design and implement comprehensive training programs to ensure team proficiency in software, troubleshooting methodologies, and healthcare industry requirements. Optimize staff scheduling and capacity planning to ensure adequate coverage across all support tiers, time zones, and on-call rotations. Process Excellence & Quality Management: Design, implement, and maintain standardized processes for incident management, service request fulfillment, problem management, and knowledge management aligned with best practices. Develop and enforce standard operating procedures, quality assurance frameworks, and documentation standards. Establish quality monitoring programs including ticket reviews, call monitoring, and customer feedback analysis. Identify and implement process improvements, automation opportunities, and self-service capabilities to enhance operational efficiency. Ensure accurate and comprehensive knowledge base documentation of incidents, resolutions, known errors, and workarounds. Drive adoption of knowledge management practices to reduce recurring incidents and improve first-contact resolution rates. Operational Excellence & Analytics: Establish performance dashboards and reporting frameworks to monitor support operations and drive data-informed decision making. Analyze support metrics, trends, and patterns to identify performance gaps, systemic issues, and improvement opportunities. Lead root cause analysis initiatives for recurring incidents and implement preventive measures to reduce incident volume. Collaborate with Product and Engineering to improve product supportability and with Sales and Professional Services to improve customer experience. Ensure compliance with healthcare industry regulations, organizational policies, security standards, and data privacy requirements. Customer Relationship Management: Serve as executive escalation point for critical customer issues and high-priority incidents. Build strong relationships with key customers and stakeholders to understand needs and expectations. Develop customer communication strategies for major incidents, planned maintenance, and service improvements. Represent the voice of the customer in internal forums and contribute to product roadmap discussions. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Job requirements Minimum Qualifications, Education and Experience Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or related field; or equivalent professional experience (minimum 7-10 years in IT support or healthcare technology) 7+ years of progressive experience in technical support, service delivery, or customer success operations 5+ years of experience managing technical support teams, including at least 3 years at a management or director level Experience leading multi-tiered support organizations (Level 1, Level 2, and escalation processes) Proven track record managing global support operations across multiple time zones and geographic locations Experience in healthcare technology, medical software, or regulated industries strongly preferred Deep understanding of ITSM best practices, frameworks (ITIL, etc.), and service management methodologies Strong knowledge of incident management, problem management, change management, and knowledge management processes Familiarity with medical imaging technologies, PACS, RIS, or healthcare IT systems preferred Understanding of healthcare compliance requirements including HIPAA, FDA regulations, and data security standards Experience managing offshore and onshore teams in follow-the-sun support models Demonstrated ability to build, scale, and transform high-performance support organizations Strong executive presence with ability to communicate effectively with C-level stakeholders Exceptional coaching, mentoring, and leadership development capabilities Proven ability to drive organizational change and cultural transformation Expert crisis management and escalation handling skills with composure under pressure Excellent verbal and written communication skills with ability to influence cross-functional teams Strong analytical and strategic thinking abilities with data-driven decision making Ability to manage competing priorities and lead multiple initiatives simultaneously in a fast-paced environment Customer-focused mindset with passion for service excellence and customer advocacy Preferred Qualifications ITIL Foundation or ITIL Expert certification Experience with Jira Service Management, or similar enterprise ITSM platforms Deep knowledge of SaaS and cloud-based support delivery models Experience with AI-powered support tools, chatbots, and automation technologies Experience with customer health scoring, success metrics, and retention strategies Success Profile The ideal candidate is a strategic yet hands-on leader who excels at building and scaling support organizations in complex, regulated environments. You balance operational excellence with strategic vision, driving both immediate results and long-term capability development. You thrive on using data to uncover insights, making difficult decisions, and holding teams accountable to high standards while fostering engagement and professional growth. You bring deep empathy for customer challenges in healthcare settings and understand the critical nature of medical imaging software in patient care. You excel at cross-functional collaboration, influencing without authority, and translating customer needs into actionable improvements. You're equally comfortable reviewing ticket trends, coaching managers, presenting to executives, and de-escalating critical customer situations. Physical Demands This position often requires sitting for long periods of time, standing, walking, using hands and arms, handling office equipment, speaking, listening, and high-level cognitive thinking. Must be able to use a computer and other office machinery including copiers, scanners and computer software. Working Environment This is a remote position with occasional travel required (10-20%). The role may require extended hours and participation in after-hours on-call rotation to support critical escalations and 24x7 global support operations. Occasional presence at customer sites or company events may be required. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Salary Range: $146K - $180K USD Annually NOTE: This position is not eligible for visa sponsorship. Remote Greenville, South Carolina, United States •Somerville, Massachusetts, United States •+1 more$146,000 - $180,000 per year AIAll done! Your application has been successfully submitted! Other jobs
    $34k-76k yearly est. 5d ago
  • Service Support

    Daveandbusters

    Operations director job in Greenville, SC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Adheres to all company safety and sanitation policies and procedures. Responsible for bus stand cleanliness and stocking. Ensures wait stations remain clean. Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. Performs opening/closing responsibilities, including party breakdown/duties. Restocks and prepares supplies for shift change and or close. Ensures food is properly garnished prior to running out to Guests. Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. Busses and resets tables. Delivers food to tables and ensures the Guests have everything they need. Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. Assists in party setup. Maintains cleanliness of restrooms, including restocking of supplies. Cleans high chairs and booster chairs. Assists other Team members as needed or when business needs dictate. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Restaurant and/or bar experience preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team members. Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $2.13 - $10 per hour Salary Range: 2.13 - 10 We are an equal opportunity employer and participate in E-Verify in states where required.
    $34k-76k yearly est. Auto-Apply 60d+ ago
  • Restaurant Operations Manager

    First Watch Restaurants 4.3company rating

    Operations director job in Taylors, SC

    Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot. A Few of The Perks (and not just the coffee!) All employees are eligible for the following: * One Shift - No Night Shifts. Ever. * Opportunity to grow your career with a great company and great people! * 24/7 Employee Assistance Program * 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)* * As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. * Life Insurance* * Short Term Disability* * Long-Term Disability* * Dental* * Vision* * Health Insurance* * Bright Horizon - back up child and elder care* * Spot Insurance* * Supplemental Insurance (accident, critical illness, indemnity) * * Meal Discount * Complimentary premium access to the Calm App, plus 5 gift subscriptions * Unlimited access to medical and behavioral telemedicine through Cirrus MD * Tuition Reimbursement & High School Diploma Program * Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more) * Childcare Discount Program * Paid Time Off (PTO) * Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment Responsibilities About the Position First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues. We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience. Key Responsibilities * Learns and supports our You First culture and core values * Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards * Understands that we source great food for a reason and that our recipes must be followed * Knows the restaurant sales and traffic goals - and works to exceed them * Coaches and observes the First Watch Five Steps of Service being implemented at every table * Understands the background story of our 10 Commitments - and puts them into action * Responds with a sense of urgency to both customer and employee concerns * Communicates and takes immediate ownership of repair and maintenance issues * Is certified in food safety - and identifies and coaches in all areas of safe food handling * Is continuously scouting for and interviewing candidates to join our team * Keeps our company assets secure; including computers, point of sale, security systems and equipment * Understands the key responsibilities of every position in the restaurant * Puts an immediate stop to any inappropriate behavior, investigates as needed * Trains, coaches, and develops team members daily * Recognizes performance that goes above and beyond * Accounts for all daily revenues and deposits * Completes our admin duties - and gets required paperwork in on time Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $34k-47k yearly est. Auto-Apply 17d ago
  • Dewey Plant - Operations Manager

    Milliken 4.9company rating

    Operations director job in Inman, SC

    Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow's breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people's lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken's curious minds and inspired solutions at Milliken.com and on Facebook, Instagram and LinkedIn. POSITION TITLE Dewey Plant - Operations Manager POSITION OVERVIEW The Operations Manager plays a critical leadership role in driving safety, quality, and operational excellence at Milliken's Dewey Chemical Plant. This position oversees daily production operations, ensuring compliance with environmental and regulatory standards while fostering a culture of continuous improvement, associate development, and process reliability. This leader will partner cross-functionally with engineering, maintenance, quality, and EHS teams to deliver measurable results in safety, yield, cost, and productivity. The role also serves as Plant Manager designee in the manager's absence and is a key successor role within the site's leadership pipeline. JOB RESPONSIBILITIES Safety & Process Safety Management * Champion a safety-first culture, enforcing rules and ensuring participation of all associates. * Oversee safety project identification, reporting, and timely completion. * Ensure compliance with OSHA PSM regulations, MOC (Management of Change), and PSSR requirements. * Provide technical and leadership support during PHAs (Process Hazard Analyses) and reactive hazard evaluations. * Drive continuous improvement in housekeeping and 5S programs across operations. * Ensure safe design and introduction of new processes, products, and equipment. Environmental & Regulatory Compliance * Ensure operations comply with RC-14001 environmental, health, safety, and security systems. * Partner with EHS teams to maintain compliance with all environmental permits and implement corrective actions for non-conformances. * Allocate resources to drive improvements in waste reduction, recycling, and natural resource conservation. * Maintain adherence to all federal, state, and local environmental regulations. Quality & Continuous Improvement * Lead quality performance improvement through root cause analysis and preventive/corrective action systems. * Support and facilitate Continuous Improvement (CI) Teams targeting long-term process and quality enhancements. * Promote the use of statistical tools and quality improvement methodologies (Six Sigma, SPC, DOE). * Drive standardization, documentation, and data-based decision-making across operations. Technical Leadership & Reliability * Serve as the first line of technical troubleshooting for process issues; provide shift coverage as needed. * Ensure thorough review and approval of MOCs related to operations. * Direct loss analysis and corrective action for HSEQ, productivity, and reliability events. * Partner with Engineering on process design, small capital projects, and optimization initiatives. * Track and improve OEE, yield, and process reliability using data-driven metrics. Cost & Productivity Management * Lead efforts to meet or exceed Annual Operating Plan (AOP) cost targets (raw materials, utilities, overtime, waste, etc.). * Monitor and analyze yield variances; drive continuous improvement toward 100% process reliability. * Maintain financial control of departmental spending; prepare budgets, forecasts, and cost-reduction plans. * Evaluate new materials, equipment, and procedures to improve manufacturing efficiency and cost performance. * Support site profit improvement initiatives and loss accounting processes. Associate Development & Engagement * Lead and develop a team of Production Managers, Shift Supervisors, and Process Engineers. * Create and maintain robust technical and leadership training programs. * Conduct regular coaching, feedback, and performance reviews (minimum twice per year). * Promote associate engagement through strong communication, collaboration, and recognition of success. * Ensure adherence to Milliken's people policies, performance management, and career development frameworks. Delivery & Operational Planning * Align with other departments to meet production schedules and customer requirements. * Establish and monitor productivity standards, cycle times, and production plans. * Support capital and expense projects ensuring timely execution and operational readiness. * Ensure prompt response to reliability and supply disruptions through proactive problem-solving. Leadership & Culture * Model Milliken's core values of ethics, excellence, and innovation in all leadership behaviors. * Actively participate in and promote the Daily Management System (DMS) to drive accountability and communication. * Serve as Plant Manager designee when required. * Champion diversity, inclusion, and associate well-being initiatives at the site. QUALIFICATIONS - REQUIRED * Bachelor's degree in Chemical Engineering. * 8+ years of progressive leadership experience in chemical or closely related process manufacturing. * Demonstrated success leading technical teams in production, safety, and process improvement environments. * Strong analytical, problem-solving, and decision-making skills. * Proficiency in Microsoft Excel, Word, and PowerPoint. * Ability to lead with initiative, accountability, and a collaborative mindset. #LI-AP1 Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law. To request a reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact ******************************.
    $44k-78k yearly est. 59d ago
  • Director of Operations

    Luxe Brands Collective 4.3company rating

    Operations director job in Greenville, SC

    Director of Operations - Luxe Brands Collective Direct Reports: Directors of Tribus Interior Design, Village Millworks, Cottage Group, DOMA Architecture, Anvil Marketing Co, Circa 70 Luxe Brands Collective is a family of luxury lifestyle companies spanning interior design, architecture, cabinetry, marketing, and financial services. We are united by a shared commitment to excellence, innovation, and delivering unforgettable experiences across the Carolinas and beyond. Position Summary The Director of Operations will serve as the strategic and operational leader for all non-Dillard-Jones companies within the Luxe Brands Collective. This role is responsible for aligning business functions, driving operational excellence, and ensuring each brand executes on its vision while contributing to the collective's overall success. Key Responsibilities Strategic Oversight: Guide and support the operational direction of Tribus, Village Millworks, Cottage Group, Doma Architecture, Anvil Marketing Co, and Circa 70. Leadership & Collaboration: Lead and mentor directors of each brand, fostering a culture of accountability, innovation, and cross-brand synergy. Financial Stewardship: Review and analyze financial performance across all entities; collaborate with finance to ensure profitability and sustainable growth. Operational Excellence: Standardize and optimize processes across brands to improve efficiency, quality, and client satisfaction. Business Development: Partner with leadership to evaluate new business opportunities, market trends, and strategic pivots. Performance Monitoring: Establish KPIs and reporting structures to track progress, identify risks, and implement corrective actions. Brand Alignment: Ensure each company's operations align with Luxe Brands Collective's values, standards, and long-term vision. Qualifications 10+ years of progressive leadership experience in operations, preferably across multiple business units or industries such as design, construction, or luxury services. An MBA or equivalent advanced degree in business, operations management, or a related field is strongly preferred. Proven ability to lead diverse teams and manage complex, multi-brand operations. Strong financial acumen and experience with P&L oversight. Exceptional communication, organizational, and problem-solving skills. Strategic thinker with a hands-on, roll-up-your-sleeves approach. Why Join Us? At Luxe Brands Collective, you'll be part of a visionary team shaping the future of luxury living. This is a rare opportunity to influence multiple high-end brands while working alongside passionate, creative professionals.
    $95k-146k yearly est. 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Anderson, SC?

The average operations director in Anderson, SC earns between $45,000 and $141,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Anderson, SC

$79,000
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