Operations director jobs in Goldsboro, NC - 381 jobs

We are recruiting on behalf of our client, a global manufacturer of materials headquartered in the United States. This organization has a highly technical and broad portfolio of specialized and sustainable material solutions that help their customers - and our planet - be more sustainable. They transform customer challenges into opportunities, bringing new products to life for a better world. Role Summary: Our client is seeking a dynamic and experienced Site Director to lead its manufacturing operations in Greenville, NC. This pivotal role requires a visionary leader who embodies our clients' core values-trust, support, respect-and fosters a high-performing, safety-first culture. The Site Director will oversee multiple operations on campus, driving manufacturing excellence, regulatory compliance, and operational efficiency while championing continuous improvement across all facets of production and team development. The ideal candidate will have a proven track record in managing complex manufacturing environments, directing capital projects, and executing strategic initiatives within a global matrix organization. Responsibilities include budget oversight, regulatory liaison with U.S. government agencies, and stewardship of public relations and community engagement. This is a unique opportunity to shape the future of this business unit while leading with integrity, innovation, and impact. Ideal Candidate: Education: Bachelor's Degree in Chemical Engineering Experienced with PSM facilities Experience leading multi-sites and at least a workforce of 400+ (required) Experience with Capex ($100M minimum)

The Senior Manager of Outpatient Clinical Operations & Innovation plays a key leadership and support role in driving strategic initiatives, clinical innovation, and operational excellence. This position collaborates across functions, including technologists, radiologists, and internal/external stakeholders, to ensure alignment in protocols, workflows, and best practices. Responsibilities include supporting the implementation of advanced imaging technologies, optimizing clinical operations, and contributing expertise in multidisciplinary meetings and strategic planning sessions. Key Responsibilities: Clinical Operations Collaborate with radiologists and site staff to maintain and update accurate, high-quality imaging protocols aligned with clinical standards and regulatory requirements. Provide guidance and hands-on support to technologists and clinical staff on best practices to ensure safe, effective, and consistent imaging procedures. Assist with image uploads and support research initiatives and clinical trial management by coordinating data collection and documentation. Deliver on-site applications training, advanced procedure education, and demonstrations of new software features or clinical workflows to support staff development and operational excellence. Support accreditation activities, including selecting and evaluating imaging studies for submission to meet regulatory and quality standards. Partner with radiologists, operational teams, and the Director of Outpatient Clinical Ops to identify and resolve issues related to image quality and workflow efficiency. Assist new technologists in mastering complex patient cases and advanced imaging protocols to ensure proficiency and confidence. Support onboarding new clinical sites and the integration of updated imaging equipment, ensuring the deployment of the latest technology and protocols. Project Management & Collaboration Participate in workshops, meetings, focus groups, and cross-functional teams, serving as a clinical liaison between technologists, radiologists, and leadership to ensure alignment and effective communication. Prepare and deliver slide decks, briefings, and progress summaries to support leadership and stakeholder decision-making. Serve as the central communication point for project updates, action items, and follow-ups, ensuring timely information flow and accountability. Maintain, update, and distribute new protocols and protocol changes. Assist the Clinical Innovation team on equipment evaluation, as well as new advancements in imaging technology Education and Experience: Registered Technologists with ARRT or equivalent; additional subspecialized registry preferred (i.e., MRI, CT, PET) Minimum of 3 years of experience in Radiology or Medical Imaging. Experience with RIS and PACS Strong Clinical applications experience - preferred Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement. Ability to manage multiple priorities and work independently Ability to travel as needed to support clinical operations and research initiatives.

The Director Revenue Cycle Management is responsible for the overall performance, strategy, and operational management of the organization's revenue cycle. This role oversees all revenue cycle functions including registration, insurance verification, billing, collections, accounts receivable, credentialing, and patient financial processes. Position will develop and implement strategies to improve cash flow, reduce bad debt, maximize net revenue, and ensure compliance with all regulatory requirements. The ideal candidate brings strong healthcare financial management experience, a hands-on leadership style, and the ability to standardize and optimize revenue cycle processes across the organization. Key Responsibilities Leadership & Strategy Serve as a strategic resource to senior management, operations leadership, billing trainers, and revenue cycle staff. Develop and manage revenue cycle strategies to meet short-term and long-term organizational goals. Establish clear goals, objectives, and performance metrics for revenue cycle operations. Develop, implement, and enforce revenue cycle policies, procedures, and guidelines with consistent company-wide application. Revenue Cycle Operations Plan and direct patient registration, insurance verification, billing, collections, and data processing to ensure accurate billing and efficient collections. Oversee front office and patient service functions as they relate to revenue cycle performance. Set clear productivity expectations and quality standards for reception, patient service representatives, and business office teams. Standardize workflows across the revenue cycle to ensure consistency with company standard operating procedures. Financial Performance & Analytics Monitor and evaluate collection effectiveness and ensure insurance billing remains current within established departmental timelines. Maximize revenue through accurate charge capture and appropriate charge structures aligned with payer contracts, industry standards, and market conditions. Analyze accounts receivable to optimize net revenue, stabilize cash flow, reduce denials, and minimize write-offs. Perform audits and develop comprehensive monthly revenue cycle performance reports for leadership. Implement recommendations from internal and external audits, consultants, and compliance reviews. Billing, Coding & Credentialing Oversee charge master maintenance, including review and approval of pricing, CPT, HCPCS, and revenue codes. Establish and maintain relationships with third-party payers and insurers. Manage physician credentialing and re-credentialing processes with private and government payers. Ensure compliance with federal, state, and payer-specific regulations. Process Improvement & Compliance Develop and implement process improvements to enhance quality, efficiency, and productivity. Ensure consistent communication and enforcement of revenue cycle policies. Maintain up-to-date knowledge of healthcare regulations, reimbursement trends, and best practices. Other Perform additional duties as assigned. Education Bachelor's Degree required or equivalent combination of education and experience. Experience & Qualifications Minimum of three (3) years of experience in healthcare management, including clinic management, patient management, or accounts receivable. Strong background in healthcare financial management and revenue cycle operations. Knowledgeable of federal and state healthcare laws and regulatory requirements. Experience with Athena EMR preferred. Proficiency in Microsoft Word, Excel, and PowerPoint. Strong leadership, analytical, and communication skills. Ability to manage multiple priorities in a fast-paced healthcare environment.

As the Branch Operations Manager, you'll be responsible for overseeing all field operations for installation projects, ensuring safety, quality, productivity, and profitability. This role involves direct leadership of field managers and crews, driving operational excellence, and implementing process improvements. The position is located at the branch location and requires regular site visits. Key responsibilities include: · Coordinating the scheduling of project starts, working closely with home builders to ensure each launch goes smoothly, including the start of new subdivisions. · Assigning projects to field managers is a key part of your day, making sure each manager's workload and expertise align with project needs. · Managing field logistics is essential, from allocating labor and materials to overseeing equipment and resolving any issues that arise on-site. · You'll spend about 25-35% of your time out in the field, supporting teams, inspecting job sites, and building relationships with commercial developers and general contractors. · 10-15% of your time is dedicated to addressing client needs and ensuring their satisfaction. · Roughly half of your time will be spent at the branch location, where you'll oversee inventory controls, maintain the facility, and handle administrative responsibilities. · You'll develop look-ahead schedules to anticipate project needs, prevent delays, and keep operations running efficiently. Your daily work will involve using Sage, ERP systems, and Excel, and you'll need a solid understanding of prime contracts and subcontract change orders to manage projects effectively. Required Skills & Experience · High school diploma or equivalent required · 7-10 years of experience in construction in a trade environment (mechanical, electrical, plumbing, roofing, etc.) · At least 3 years of experience managing teams · Proficiency in reading blueprints, specifications, and installation diagrams · Proficiency in Google Suite and construction management software · Experience with project scheduling and resource planning tools · Strong problem-solving, decision-making, organizational, and time management skills Ability to manage multiple priorities in a fast-paced environment Nice to Have Skills & Experience · High-volume operations experience · Experience with Fire 360 or ServiceMaster · Bachelor's degree in construction management, business, or related field preferred · OSHA 30-hour certification · Comprehensive knowledge of exterior cladding systems and materials (vinyl, fiber, cement, etc.) , installation methods, and building codes · Bilingual (English/Spanish) communication skills Background as a Senior Project Manager or Branch Manager This position is looking to pay between $100,000-$120,000 based on the level of experience

Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency. Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards. Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency. Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration. Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities. Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals. Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations. Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals. Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards. Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement. Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards. Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies. Minimum Qualifications (Educations & Experience) High school diploma, GED, or equivalent 12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role Knowledge, Skills, and Abilities Essential Knowledge, Skills, and Abilities In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards Preferred Knowledge, Skills, and Abilities Bachelor's degree in related field Physical Demands While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection. Travel may be required up to 70% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.

This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement. Essential Duties and Responsibilities Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities. Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency. Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities. Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives. Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices. Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines. Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues. Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement. Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions. Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance. Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP). Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities. Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities. Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution. Act as a designated responsible representative with authority over warehouse operations and business activities. Train team members and manage day-to-day operational activities. Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance. Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction. Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity. Work Experience Qualifications Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing. Strong results-driven mindset with a customer-focused approach. High attention to detail with professional written and verbal communication skills. Ability to manage multiple priorities effectively in a fast-paced environment. Willingness and ability to travel for meetings, audits, and industry events. Strong organizational and time management skills with the ability to meet deadlines. Self-motivated, proactive, and accountable for assigned responsibilities. Proficient in administrative tools, including MS Office and Google Workspace. Excellent verbal, written, and interpersonal communication skills. Education Qualifications Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.

The Manager, Sales Operations is a key strategic and operational partner to Sales and Revenue leadership. This role is responsible for driving efficiency, visibility, and performance across the sales organization by optimizing processes, systems, analytics, and cross-functional collaboration. The ideal candidate combines strong analytical acumen with a deep understanding of GTM execution and will play a critical role in scaling sales infrastructure. Key Responsibilities: Own end-to-end sales operations processes, including pipeline management, forecasting, market insights, quota setting, and compensation tracking Partner with Sales Leadership to define KPIs, drive accountability, and support execution against revenue targets Collaborate cross functionally to ensure alignment across go-to-market strategy and operations Manage Salesforce (or similar CRM), ensuring data integrity, system adoption, and automation of key workflows Build dashboards and reporting tools to provide clear visibility into funnel health, sales performance, and rep productivity Identify bottlenecks in the sales process and implement scalable solutions to improve efficiency Provide actionable insights and support strategic planning with revenue analytics and market trend data Drive continuous improvement in sales enablement tools, training, onboarding, and operational resources Lead, coach, and develop a small team of sales operations analysts/coordinators. Set clear goals and performance expectations aligned with company revenue objectives. Provide regular feedback, mentorship, and career development planning. Foster a culture of accountability, collaboration, and innovation within the team. Partner with leadership to resource-plan and ensure team alignment with business priorities. Model effective leadership behaviors and champion company values Requirements: 6+ years of experience in sales operations, revenue operations, or business operations (preferably in SaaS, marketplace, or cannabis/regulated industries). Strong data analytics skills with proficiency in Salesforce and BI tools (Tableau, PowerBI). Deep understanding of sales processes, revenue forecasting, and GTM strategy. Highly organized, detail-oriented, and capable of driving multiple priorities in a fast-paced environment. Deep analytical mindset with an ability to break down multi-dimensional business problems and communicate clear, data-supported recommendations. Strong communication and executive presentation skills, including the ability to create materials for C-suite or board-level audiences. Experience working in fast-paced or rapidly scaling organizations, with a track record of driving impact across cross-functional teams. Qualys is an Equal Opportunity Employer, please see our EEO policy.

Full-time Description The Operations Manager is responsible for developing and ensuring proper execution of processes to enhance the manufacturing capabilities of US Cargo Systems, shipping product on time with high standards for quality. The role directs and coordinates activities of production department(s) manufacturing products in industrial organization by performing the following duties safely and with acceptable quality and ethical standards. Duties and Responsibilities: Direct production team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Direct the Repair Department which is responsible for processing military and commercial cargo system component repairs. Direct machine shop team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives. Promotes and drive open communication, respect, energy, positive work culture and environment of trust. Develops plans for efficient use of materials, space, machines, and employees. Assists in the review production costs and product quality, and modifies production, procedures, and programs to maintain and enhance profitable operation of company. Reviews production orders, schedules, and shortages to determine best product flow to plan department operations. In coordination with the planning department works to establish priorities and sequences for manufacturing products. Reviews production and operating reports and resolves operational, manufacturing, shipping, and maintenance problems to ensure minimum costs and prevent operational delays. Develops or revises standard operational and working practices and observes workers to ensure compliance with standards. Consults with engineering relative to modification of machines, equipment, or processes to improve production and quality of products. Consults with Quality relative to Customer Complaints, NCMR Data and overall improvement of product quality. Drive corrective actions and provide training to team members, as necessary. Represents Production in Lean Six Sigma. All other duties as assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Core Competencies: Commitment to company values and ethics. Personally responsible, completes work in a timely manner, and performs tasks accurately. Maintain a positive attitude and strong work energy. Excellent interpersonal and oral and written communication skills. Possess coaching and development skills. Very detail oriented and always comes prepared. Works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others. Ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure. Project management skills. Strong customer orientation. Strong judgment and decision making. Education and/or Experience: Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; Masters degree preferred. Supervisory Experience of personnel in a manufacturing environment. Experience in CNC Machining. Experience in Lean Six Sigma manufacturing, Green Belt preferred. Experience in Lean Six Sigma manufacturing (Kaizen & 5S), Green Belt preferred. Computer Skills; Microsoft Office and Outlook. Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maneuvers in, around, under, and about factory and/or laboratory equipment on a regular and continuous basis. Must be able to lift and carry up to 40 pounds and comply with OSHA standards. Works at a PC for hours at a time. While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment. Salary Description $120,000 - $150,000 annually

Job DescriptionSalary: Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. Role Overview: We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth. Key Responsibilities: Operational Strategy & Execution Design and implement scalable CS processes, playbooks, and engagement models. Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams. Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion. Define and track KPIs, health scores, and success metrics to drive performance. Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities. Support strategic planning and reporting for CS and Executive leadership. Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir. Drive system integration, automation, and data integrity across platforms. Provide executive-level insights to support decision-making and cross-functional alignment. Qualifications: 710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role. Proven success scaling CS operations in a B2B SaaS or enterprise software environment. Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI). Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency. Strong understanding of customer lifecycle management, segmentation, and success planning. Excellent project management, communication, and stakeholder engagement skills. Experience in the industrial, manufacturing, or asset-intensive sectors is a plus. Benefits Overview We offer an attractive benefits program to meet the diverse needs of our teammates: Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group HSA & FSA plan options Retirement Savings with Generous Company Match & Immediate Vesting Gym membership to O2 Fitness Casual dress attire Half-Day Fridays Generous Paid Time Off Company Outings, Trips & Activities Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Travel: Monthly visits to Wilson, Kinston, Goldsboro, and Greenville, NC We are seeking a dynamic, systems-oriented Director of Operations with deep experience in Medicaid/Medicare-funded mental and behavioral healthcare. This executive leader will drive organizational efficiency, compliance, and scalable infrastructure across four North Carolina locations. Reporting directly to the executive leadership team, this individual will lead operations with precision, integrity, and a growth-focused mindset. Key Responsibilities Strategic Operations & Organizational Leadership Develop and implement scalable operational systems that align with long-term organizational goals. Identify and eliminate inefficiencies, designing workflows that enhance service delivery and compliance. Partner with executive and clinical leaders to drive sustainable growth initiatives. Compliance & Regulatory Oversight Ensure all departments remain in full compliance with federal, state, and Medicaid/Medicare regulations. Prepare and lead regulatory audits, internal reviews, and licensure renewals across all sites. Maintain a culture of proactive risk management and documentation accuracy. Cross-Functional Departmental Management Oversee all core functions including Payroll, Clinical Operations, Facilities, Case Management, and Administrative Services. Facilitate seamless operational integration between departments, with a focus on accountability and performance metrics. Implement SOPs, time studies, and productivity benchmarks using platforms such as Lattice or equivalent HR systems. Clinical Operations & Production Oversight Ensure timely and accurate completion of clinical documentation in collaboration with Clinical Directors. Monitor productivity metrics, clinical performance, and service quality across all sites. Support implementation of quality assurance and improvement strategies. Team Leadership & Employee Engagement Recruit, coach, and develop operational teams, fostering a high-performance, mission-driven culture. Promote accountability and collaboration between HR, leadership, and field teams. Lead onboarding and offboarding initiatives to support workforce continuity. Financial Stewardship & Resource Allocation Oversee budgeting, cost control, and strategic resource planning. Monitor financial KPIs to ensure operations remain efficient and cost-effective. Identify and implement opportunities to improve ROI through operational adjustments. Site Launch & Facility Management Lead planning, coordination, and execution of new site launches across North Carolina. Manage day-to-day facilities operations, including inventory management, vendor relations, and logistics. Maintain checklists and operational plans to ensure facility readiness and service continuity. Organizational Representation & Visibility Serve as the face of the organization at public-facing events, conferences, and community engagements. Ensure DSIS maintains a strong reputation among stakeholders and partner organizations. Qualifications Required: Bachelors degree in Business Administration, Healthcare Operations, or related field 5+ years of senior operations leadership in a behavioral health or healthcare setting Deep working knowledge of Medicaid, Medicare, and managed care models Demonstrated ability to lead multi-site operations, develop systems, and build cross-functional cohesion Experience with regulatory audits, HR systems (e.g., Lattice), and productivity tracking Strong interpersonal and analytical skills with a process- and outcomes-driven approach Ability to travel to four NC locations on a monthly basis Preferred: Masters degree (MBA, MHA, or similar) Prior experience with behavioral health accreditation, compliance infrastructure, and HRIS systems Experience in launching new programs, facilities, or service lines within mental health or human services Knowledge of quality assurance frameworks and continuous improvement methodologies Work Environment This role is hybrid. While based in Greenville, NC, the Director of Operations is expected to travel to satellite offices monthly and attend in-person leadership events and audits as needed.

Digital.ai is the only AI-powered software delivery platform purpose-built for the enterprise, enabling the world's largest organizations to build, test, secure, and deliver high-quality software. By unifying AI-driven insights, automation, and security across the software development lifecycle, Digital.ai empowers enterprises to deliver innovation with confidence. Trusted by 5,000 global enterprises, Digital.ai is redefining how enterprises build better software in an AI-driven world. Additional information about Digital.ai can be found at digital.ai and on Twitter, LinkedIn, and YouTube. About the role We are seeking a dynamic leader to oversee our global Revenue Operations (RevOps) function, driving alignment and efficiency across Sales, Marketing, and Customer Success. As a strategic partner to the Chief Revenue Officer (CRO), you will anticipate pipeline risks, optimize closing rates, and deliver data-driven insights that accelerate growth. This role is pivotal in shaping forecasting, business planning, and operational excellence to elevate Digital.ai's go-to-market (GTM) organization from strong to exceptional. What you will do Lead and develop a high-performing RevOps team, fostering a culture of excellence and career growth. Partner with GTM leaders to align strategies across Sales, Marketing, Customer Success, and Partnerships, identifying opportunities for scalable growth. Drive accurate forecasting and business planning, ensuring credibility and alignment with Finance and executive leadership. Define and refine revenue performance metrics, forecasting models, and actionable insights. Define and lead, working with the CRO, the weekly RVP pipeline generation workflow and drive continuous improvements. With the CRO and RVPs, drive a sales execution and sales process optimization assessing all stages of the sales cycle for continuous improvement. Design and implement scalable processes and systems to enhance efficiency across the revenue lifecycle. Oversee quota-setting for all revenue-generating roles. Optimize technology - AI, automation, infrastructure to support business objectives and GTM effectiveness. Act as a trusted advisor to the CRO, providing strategic recommendations on growth and operational improvements. Work cross-functionally, to address dependencies impacting sales productivity. the CRO, providing strategic recommendations on growth and operational improvements. What you will bring Proven experience leading global RevOps in a high-growth environment Track record as a strategic advisor to senior leadership, influencing GTM strategy Exceptional leadership skills with the ability to build and inspire cross-functional teams Strong analytical and problem-solving capabilities; adept at turning complex data into actionable strategies AI-driven mindset: skilled in leveraging automation and analytics to improve forecasting and pipeline visibility Hands-on operator with the ability to balance tactical execution and long-term planning Deep expertise in CRM systems such as Salesforce, reporting, forecasting, and enablement tools Comprehensive understanding of operations across Sales, Marketing, Customer Success, and Partnerships Excellent communication and influencing skills to drive alignment among senior stakeholders Why Digital.ai? At Digital.ai, we're more than just a software company - we're a team of innovators, thinkers, and problem-solvers. By joining our sales organization, you'll be part of a dynamic, collaborative environment that encourages professional growth and values diverse perspectives. You'll work with some of the brightest minds in the industry, all while having the opportunity to shape the future of AI-enabled enterprise software development. Digital.ai also offers phenomenal benefits such as: Unlimited PTO in the US Comprehensive medical, dental, and vision plans Paid parental leave Unlimited access to continuous learning and professional development with TalentLMS Flexible working arrangements Opportunity to work with a diverse, globally distributed team If you're ready to take your sales career to the next level and make a real impact with a leading tech company, we want to hear from you. What's Next? If you're excited about this opportunity and believe you have the experience and drive to succeed, we'd love to connect. Apply today and let's talk about how you can join us in redefining digital transformation for enterprises across the globe. At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current base salary range for this specific job is estimated to be $220,000 - 235,000. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage. Digital.ai is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation. For individuals with disabilities who would like to request accommodation, please advise us within your job application or cover letter. FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against impersonation please check the email address or if you are contacted by an unfamiliar/third party requesting please reach out directly to Digital.ai.

Advance Auto Parts is seeking a seasoned and strategic Director of Security Operations to lead the operational arm of our Information Security program. This role is responsible for overseeing the day-to-day execution of security operations, including threat detection, incident response, vulnerability management, and security monitoring across the enterprise. The ideal candidate will bring deep technical expertise, strong leadership capabilities, and a proactive approach to managing cyber events in a dynamic retail environment. The key responsibilities of the role include: This position is 4 days in office, 1 day remote per week, based at our corporate headquarters in Raleigh, North Carolina (North Hills) Security Operations Leadership Lead and manage the Security Operations Center (SOC), ensuring 24/7 monitoring, threat detection, and incident response capabilities. Oversee the development and execution of operational security processes, playbooks, and escalation procedures. Threat & Incident Management Direct the incident response program, including investigation, containment, remediation, and post-incident reviews. Collaborate with internal teams and external partners to manage and mitigate security threats. Vulnerability & Risk Management Own the vulnerability management lifecycle, including scanning, prioritization, remediation tracking, and reporting. Partner with infrastructure and application teams to ensure timely resolution of security findings. Identity & Access Management (IAM) Own the IAM strategy and roadmap, including identity lifecycle management, access provisioning, and de-provisioning. Define and enforce access scopes using RBAC and ABAC models to ensure least privilege and separation of duties. Oversee IAM platforms (e.g., Okta, Azure AD, SailPoint) and ensure integration with enterprise systems and cloud environments. Lead periodic access reviews, certification campaigns, and compliance reporting. Monitoring & Analytics Implement and optimize security monitoring tools and SIEM platforms to improve visibility and response times. Develop metrics and dashboards to measure operational effectiveness and risk posture. Team Development & Collaboration Build and mentor a high-performing security operations team. Foster collaboration across IT, compliance, legal, and business units to align security operations with enterprise goals. Continuous Improvement Stay current with emerging threats, technologies, and best practices. Drive innovation and automation in security operations to improve efficiency and scalability. Qualifications: Bachelor's or master's degree in computer science, Information Security, or related field. 10+ years of experience in cybersecurity, with 5+ years in a leadership role focused on security operations. Proven experience managing SOCs, incident response, vulnerability management programs, and IAM programs. Strong understanding of SIEM, EDR, threat intelligence, forensic tools, IAM platforms, and access governance models. Skills & Competencies Excellent communication and leadership skills. Strong analytical and decision-making abilities. Deep technical knowledge of security operations and IAM tools. Ability to manage high-pressure situations and complex incidents. Experience in regulated environments and compliance frameworks. California Residents click below for Privacy Notice: ***************************************************

& The Role We are Carimus, a brand experience and digital transformation agency, now proudly part of the Spyrosoft Group. Since 2013, we've brought together the best of art and engineering to create meaningful impact in the digital world. By fusing strategy, creativity, and technology, we help brands break through and connect with their audiences on an emotional level. As part of Spyrosoft, we're expanding our capabilities and reach while staying true to our human centered approach, crafting experiences that matter for both our clients and our team. To support the continued expansion of the business, Carimus, together with Spyrosoft, seeks to appoint a Healthcare & Life Sciences Business Unit Director to lead growth efforts within the United States market. Reporting directly to the CEO of Carimus and the Board of Spyrosoft, this Healthcare & Life Sciences Business Unit Director will be responsible for defining and executing the growth strategy for the Healthcare & Life Sciences vertical. This leader will elevate the company's presence in a rapidly evolving and highly competitive market, while contributing as a key member of the senior leadership team. Department: TBD Classification: Exempt Status: Full Time Location: Raleigh, NC (Hybrid 3x per week) Travel Requirement: 30-50% What You'll Do Develop and execute the growth strategy for the Healthcare & Life Sciences business unit, building a strong and sustainable pipeline of new opportunities. Engage prospective clients to understand their business needs and clearly articulate how Carimus & Spyrosoft solutions deliver measurable value. Demonstrate a deep understanding of Carimus & Spyrosoft's value propositions and maintain working knowledge of the services, technologies, and capabilities that bring them to life. Build and maintain a disciplined qualification process, ensuring focus on high-impact, winnable opportunities. Provide accurate sales forecasting and effectively communicate opportunity rationale, customer buying processes, and key decision dynamics. Bring together cross-functional resources, including technical, delivery, and leadership teams to advance opportunities and close business. Contribute to shaping pricing strategies, service packages, and go to market motions for the Healthcare & Life Sciences segment. Oversee the full customer lifecycle from presales engagement through long-term account management ensuring exceptional customer experience and consistent value delivery. Required Qualifications Proven commercial and sales leadership experience within the technology services, digital transformation, or software development sector, leveraging a consultative selling approach. Demonstrated success building relationships and driving business growth with Healthcare & Life Sciences clients. Strong understanding of digital health technologies, life sciences workflows, and relevant regulatory considerations. Experience with structured sales processes, negotiation strategies, and enterprise-level deal cycles. Analytical capability to identify customer needs, uncover insights, and drive cross-sell and upsell opportunities. Proficiency in preparing proposals, leading executive-level presentations, and communicating value narratives. Ability to collaborate effectively with globally distributed partners, teams, and stakeholders. A positive, resilient, and relationship driven approach to leadership and client engagement. Who We're Looking For We're looking for an ambitious, well-connected Healthcare & Life Sciences leader who combines strong industry expertise with the mindset of a business builder, someone capable of operating as a one-person practice at the outset, shaping the strategy for the vertical while also defining how it gets executed. You bring credibility in the Healthcare & Life Sciences space, understand the real challenges facing providers, payers, medtech, and life sciences organizations, and can translate those challenges into meaningful digital solutions. You know how to build trusted relationships, identify high-value opportunities, and craft strategies along with practical implementation plans, whether we deliver them directly or guide clients through execution. You'll thrive here if you are: A strategic and operational leader who can build the Healthcare & Life Sciences vertical from the ground up, establishing early wins while laying the foundation for long-term growth. Comfortable being both the face of the business and the engine behind it driving new business, shaping solutions, and orchestrating delivery. Experienced in leading complex, consultative sales cycles and capable of guiding clients from ideation through implementation. Well-versed in digital health and life sciences technologies, regulatory considerations, and industry dynamics. Insight-driven and curious, able to uncover customer needs and translate them into compelling value propositions. Exceptionally strong at forging relationships and navigating large, complex organizations. Entrepreneurial, resilient, and energized by building something meaningful in a fast-moving environment. Able to collaborate seamlessly with global colleagues, tapping into broader Spyrosoft capabilities to deliver impact. Above all, you're motivated to build a high-impact Healthcare & Life Sciences business from day one, accelerating growth for Carimus and Spyrosoft while driving meaningful outcomes for our clients. Our Values At Carimus, these values guide every interaction and collaboration internally and with our clients. Live in the ZOPD. We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence. Be Transparent & Tenacious. We don't hide from the truth and won't let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity. Invest in Relationships. Life is better doing interesting things with people we like. We build trusting relationships and strong connections-with our employees and our clients. We go further together. Create Exceptional Experiences. We exceed expectations-yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch. Commit to Caring. Caring is in our blood-and our name, “Care I Must.” We're proudest when we tackle real problems and advance positive change for people and the environment. Let's get to work. Physical Requirements Normal periods of sitting and standing in an office environment. Lifting and/or pushing objects up to 35 lbs. on an occasional basis. Travel Requirement 30-50%. Carimus provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected under federal, state, or local laws.

The position of Regional Director of Operations in Raleigh-Durham, NC, involves overseeing daily operations at various hotel properties within Shri Hotels' North Carolina portfolio. Responsibilities encompass ensuring operational excellence, boosting guest satisfaction, maximizing profitability, and driving company growth through property development and launching new hotels. The ideal candidate will have a background in hotel operations and management, showcasing robust leadership to support General Managers (GMs) and fostering effective collaboration across departments. This role necessitates being present in Raleigh, NC, on a full-time basis during weekdays, with occasional travel to different properties. Key Skills: Strong interpersonal and communication skills Goal-driven, focusing on operational efficiency, guest happiness, and financial prosperity Capable of managing multiple tasks in a dynamic environment Exhibits a high degree of integrity and professionalism Benefits Competitive salary and bonus structure Health insurance benefits Paid time off Employee discounts at hotel establishments Key Responsibilities Operational Oversight and Team Management Oversee daily operations across all hotel properties to ensure consistency and quality. Monitor and evaluate performance metrics and key performance indicators (KPIs) for each property, including achieving budgeted topline revenue, controlling operating expenses, and capturing market share, among other essential hotel KPIs. Attend property revenue and sales meetings to strategize and optimize performance across each property in the portfolio. Provide input on average daily rates (ADR), guidance on negotiating RFPs, and assist in execution of topline strategies. Build, mentor, and lead a team of General Managers (GMs) and support staff to enhance operational effectiveness. Conduct ad-hoc site visits across properties as needed to provide leadership support and operational improvements. Property Development and Opening Assist in the ground-up development of new hotel projects, including all phases of development (construction monitoring, pre-opening, opening, and stabilization). Lead the opening of new properties as part of a task force, ensuring proper coordination and staff across various departments. Oversee the training of the team during the pre-opening and opening phase to ensure smooth operations and stabilization during the initial operational period. Develop opening plans and supervise the implementation of operational procedures for new hotels. Strategic Planning and Financial Oversight Collaborate with executive management to establish short- and long-term operational goals aligned with the company's strategic objectives. Monitor budgets, financial performance, and operational costs for each property to drive profitability. Review financial reports and provide actionable recommendations for improvement in operational efficiency. Guest Experience and Quality Assurance Ensure high standards of service quality across all properties by implementing and monitoring guest satisfaction programs. Address guest feedback and complaints promptly, ensuring issues are resolved in a timely and effective manner. Collaboration and Reporting Work closely with the corporate team and other departments to align operational efforts with overall business objectives. Regularly report on operational performance, challenges, and opportunities to senior management. The ideal candidate should have a minimum of 10+ years of experience in hotel operations, demonstrating proficiency in managing multiple properties with a preference for experience across various brands such as Marriott, Hilton, IHG, Choice, and Wyndham. Proven track record of leadership abilities, showcasing skills in guiding, mentoring, and developing a team of General Managers and hotel staff effectively. Strong emphasis on possessing financial acumen, problem-solving skills, and decision-making capabilities, coupled with experience using operational software and property management systems. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, with preference given to candidates holding an MBA or equivalent advanced degree. Must be willing and able to travel regularly between properties as necessary, with the role being based in Raleigh-Durham and requiring in-office presence throughout the workweek.

Job Description Kahala, a globally recognized leader in quick-service restaurant franchising, has an opportunity for a Regional Director of Operations to join its Restaurant Operations Team. Kahala franchisees and partners operate a portfolio of many QSR brands including Cold Stone Creamery, Blimpie, Baja Fresh, Pinkberru, among others, in over 20 countries around the world. POSITION SUMMARY Serve as Regional Director of Operations for a group of stores under one or multiple brands, developing professional relationships with franchisees to lead operations excellence. Work with franchisees to execute brand initiatives, grow sales and achieve goals. Help to ensure brand compliance and consistency among stores, while coaching and correcting issues during store visits. Equal Opportunity Employer M/F/D/V KEY RESPONSIBILITIES Develop and build professional relationships with franchisees and their teams to lead operations excellence Assist franchisees with establishing strategic direction, business plans, goal setting and achievement Communicate all new programs (i.e., marketing, new product rollouts, etc.) to franchisee community, and ensure proper rollout and execution Ensure brand compliance and document (written and photograph) situations in which operating standards, health & safety, UFOC or other agreement violations are present Conduct QSCE visits and submit all support documentation and photos Identify, monitor and track status of underperforming stores; direct resources and efforts toward these units to help operator develop a plan to address the issues or encourage them to exit the system Provide assistance to franchisees during New Store Opening (NSO) and/or Transfer process Aid internal brand team with various projects, as necessary PERSONAL ATTRIBUTES Demonstrated clear and effective professional communication skills, both written and verbal Exceptional interpersonal, organizational, prioritization, and follow-up skills, with a strong commitment to being a team player and meeting the customer's needs KNOWLEDGE / SKILLS Bachelor's degree and/or a minimum of two to six years related work experience Operational knowledge of QSR operations from multi-unit to individual unit Food Safety Certification required PHYSICAL AND MENTAL REQUIREMENTS Ability to stand on feet for prolonged periods of time Ability to reach overhead, squat, and/or kneel occasionally Must be able to lift 25 pounds JOB REQUIREMENTS The Regional Director of Operations position is 75% travel; however, there will be times where travel is more or less depending on the project. Benefits ( Subject to Change ): 401(k) matching, including Roth options 3 Medical insurance plans Dental insurance Vision insurance Employee assistance program Flexible spending account Health savings account Life insurance Short-term disability insurance Long-term disability insurance Paid time off (10 holidays, 3 weeks PTO) Tuition reimbursement Referral program Wellness programs

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $55,000.00 **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

We Are: The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries. You Are: A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions. The Work: * Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions. * Develop and oversee functional designs and manage hand-offs with technical development teams. * Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live. * Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains. * Act as the primary SAP Supply Chain capability contact and support project governance. * Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise. * Contribute to business development, proposal submissions, and client presentations. * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's What You Need: * Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles. * Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree. Bonus Points If: * You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries. * You are known in the market by partners, customers, and SAP as a thought leader in supply chain. * You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers. * You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management. * You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Locations

Help shape the future of imaging! This is a role for a leader who thrives at the intersection of clinical excellence, innovation, and enterprise impact. The Senior Director of Outpatient Clinical Operations and Accreditation is a senior leadership role responsible for advancing clinical excellence, operational performance, accreditation strategy, and imaging innovation across the outpatient enterprise. This leader provides strategic oversight of enterprise-level oversight of clinical operations and quality while aligning regulatory readiness, emerging technologies, and best practices with the organization's priorities. Partnering closely cross-functional teams and senior leadership, the Senior Director leads enterprise initiatives that enhance patient care, improve efficiency, and drive measurable clinical outcomes. The role shapes and leads accreditation strategy, clinical optimization, and innovation efforts, translating performance insights and program results to executive leaders to support informed decision-making and enterprise transformation. Key Responsibilities: Clinical Operations Monitor, analyze, and communicate key performance indicators to optimize patient care, throughput, and imaging quality using advanced analytics tools (e.g., teamplay-dose, protocols, Quality Audits). Oversee and ensure compliance with equipment accreditation (e.g., ACR, IAC) and all regulatory requirements, including HIPAA and FDA standards. Collaborate on clinical protocols, workflows, and equipment evaluations to enhance patient experience, reduce costs, and maximize operational efficiency. Deploy training resources as needed to enhance image quality, research training, or protocol development Lead the integration of advanced imaging technologies, including artificial intelligence and machine learning, to improve diagnostic accuracy and streamline workflows. Develop and implement operational strategies to enhance imaging services' quality, efficiency, and cost-effectiveness. To include clinical protocols, workflows, and equipment evaluations Quality Improvement - systematic, data-guided activities designed for positive service delivery changes Research Leadership Develop and oversee a robust clinical research program to scale where appropriate. Ensure all research activities comply with Institutional Review Board (IRB) guidelines, ethical standards, and regulatory requirements. Translate research findings into clinical practice improvements, fostering innovation in patient care. Quality Assurance & Process Improvement Lead quality assurance programs, including QA/QC processes, image quality, accreditation audits, bi-annual quality meetings (accreditation requirement), and diagnostic accuracy. Collect and analyze data to monitor the effectiveness of quality programs, confirm adherence to organizational and industry standards, and provide organizational updates. Develop and maintain protocols for introducing new imaging techniques and conducting research. Drive systematic, data-guided quality improvement initiatives to enhance service delivery and patient satisfaction. Strategic Planning & Financial Management Build annual strategic plans with measurable KPIs in alignment with the organization's priorities. Provide quarterly updates on KPIs to senior leaders. Develop and manage budgets for the team, ensuring fiscal responsibility and alignment with organizational priorities. Education and Experience: Bachelor's degree in Radiology, Medical Imaging, or a related field or equivalent work experience. Minimum of 5 years of experience in Radiology or Medical Imaging. Minimum of 5 years of experience in leadership preferably overseeing clinical teams. Experience in Quality Assurance and Quality Control in a healthcare setting. Knowledge of regulatory requirements and industry best practices for radiology services. Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement. Excellent communication and leadership to effectively work cross-functionally across the enterprise Ability to manage multiple priorities and work independently Ability to travel as needed to support clinical operations and research initiatives. Desired Certifications: Certified Radiology Administrator (CRA) Certification preferred or willingness to obtain. America Registry of Radiologic Technologists (ARRT)