Operations Manager - Plainfield
Operations director job in Indianapolis, IN
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period. To make sure our car's are in first-rate condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we're able to verify that every vehicle meets our rigorous mechanical and cosmetic standards. We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.
Think you've got what it takes to join our team? Keep reading below to see what we're looking for!
Position Overview:
This is a supervisory position in an Inspection Center overseeing a team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to 70 front line associates in a lean manufacturing environment. This role will be responsible for maintaining a culture of continuous improvement and high associate engagement while meeting quality, production, and cost objectives.
This position is not eligible for visa sponsorship.
What you'll be doing:
Oversee day-to-day operations within the Inspection Center.
Provide mentoring and accountability to direct reports and succession planning through appropriate coaching, leadership development and training, and performance management.
Participate in the development and execution of strategic plans, goals, and objectives, ensuring alignment with those of the company.
Ensure adherence to operating standards, systems, policies, procedures, and performance standards.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
Ensure progression path training and certification processes are consistently executed.
Train and mentor leads and associates by providing competency-based feedback.
Ensure adequate production capacity levels for each line and assist with production planning.
Ensure compliance with all health and safety and loss prevention guidelines.
Provide vision and guidance to the reconditioning team in meeting performance metrics.
Positively reinforce and engage the team regarding quality, production and cost objectives.
Participate in and lead problem solving and continuous improvement efforts.
What the job requires:
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
5 years of management experience either in automotive or a lean manufacturing environment.
Knowledge of lean manufacturing principles.
Experience leading and developing associates.
Proven ability to obtain project deliverables and company metrics.
Ability to read, write, speak and understand English.
Must be at least 18 years of age.
Valid unrestricted driver's license with a clean driving record in the last 3 years
Ability to maintain high volume and high-quality content in a fast-paced environment.
Excellent written, verbal and interpersonal communication skills.
Ability to work with and through teams to achieve results
Strong analysis and decision making ability.
Proficient computer skills.
Ability to work overtime and on weekends.
Ability to walk up to three miles each day.
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Must be able to lift up to 40 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Requires use of safety equipment and PPO that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Security Operations Center Manager
Operations director job in Indianapolis, IN
ob Description
Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Security Operations Center (SOC) Manager to join our Aerospace team in Indianapolis, IN to support our government clients. The successful applicant will work closely with our clients to provide technical support and current industry innovations in information security response, security monitoring, and support audit/compliance activities. The successful applicant will also have direct supervision of the CGS SOC team assigned to the project.
Job Responsibilities
As a Security Operations Manager, you will:
Work with a team of Information Security authorities supporting a global enterprise.
Provide daily oversight of SOC team and project deliveries.
Continually communicate with client US Head of Advanced Cyber Unit to confirm team is meeting clients' expectations
Perform daily operational 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including but not limited to events from Security Information Event Monitoring tools, network, and host-based intrusion detection systems, firewall logs, and system.
Contribute to the design and implementation of Security Event Analysis and Incident Management processes and procedures.
Create incident response reports and documentation as required to communicate findings, outcomes and lessons learned.
Required Qualifications:
U.S. Citizenship is required.
Eligible to obtain and maintain a Government Security Clearance (DoD Secret).
10+ years of experience working in SOC environment as a Security Analyst.
7+ years of managerial experience in a SOC environment.
Experience supporting a large global enterprise environment
Solid and demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management.
Working knowledge of industry standard security tools such as, Darktrace, Netskope, Cisco Suite (Secure Endpoint-AMP; Secure Malware Analytics-ThreatGrid; Umbrella; Secure Cloud Email and Web Manager-IronPort ) ; Sentinel
Proficient knowledge and understanding of IP protocols and ports.
An understanding of incident response methodologies and technologies.
Familiar with key security models and regulations such as ISO 2700X, SOX and PCI.
Customer service including the resolution of customer issues, incident handling, and response.
Desired Qualifications:
Cloud security experience.
Programming and/or scripting language experience (C, .NET, Python, Perl, etc).
Technical certifications considered an asset are: CISSP, GCIH, GCIA, GCFA, GPEN , GCCF, CISA, CWSP, CCSP, CCNP, MSCE or, other relevant certification in vulnerability analysis, ethnical hacking techniques or penetration testing.
Experience with vulnerability assessment platforms and manual validation.
Experience in the areas of change control, problem management, incident management and troubleshooting of security solutions.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | *****************
Disclaimer
All qualified applicants will be considered for employment based on their skills, and merit.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determined. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
District Operations Director - Single Family Homes
Operations director job in Indianapolis, IN
Korn Ferry has partnered with our client on their search for the role, District Operations Director - Single Family Homes.
District Operations Director - Indianapolis, IN (on-site)
Key Responsibilities
Operations & Property Management
Oversee day-to-day operations across Chicago, Indianapolis, and Ohio, ensuring consistent execution of company procedures and a high-quality resident experience.
Provide strategic oversight of property management functions, including service delivery, maintenance, renewals, and collections, with a focus on KPI achievement and cost control.
Navigate complex municipal environments, especially in Chicago, by building strong relationships with housing authorities and local agencies to ensure compliance and operational fluidity.
Lead vendor management and service team performance, ensuring alignment with company standards, cost efficiency, and resident satisfaction.
Conduct regular market visits and inspections to assess operational health, enforce standards, and identify opportunities for improvement.
Implement frameworks for emergency response, business continuity, and risk mitigation across all markets.
Resident Experience
Drive a resident-first culture by ensuring seamless onboarding, proactive communication, and responsive issue resolution across all touchpoints.
Leverage resident feedback and satisfaction data to evolve service offerings, improve retention, and build long-term loyalty.
Partner with leasing teams to monitor inventory, pricing, and occupancy trends, ensuring alignment with market demand and performance goals.
Reinforce tenant policies and procedures while maintaining a positive, service-oriented relationship with residents.
Financial Management
Lead the development and execution of annual operating budgets across assigned markets, with a focus on service cost management and NOI optimization.
Oversee accounts receivable, rent collection, and resolution of arrears, ensuring minimal variance and strong financial performance.
Review financial reports regularly to identify trends, risks, and opportunities, implementing corrective actions as needed.
Contribute to long-term planning and investment prioritization in alignment with the client's growth strategy.
Team & Talent Oversight
Manage two Area Directors and a regional team of 50-60 employees, ensuring clear accountability, performance consistency, and adherence to company policies.
Identify workload efficiencies and talent gaps, optimizing team structure and resource allocation across markets.
Lead workforce planning efforts in partnership with HR and third-party recruiters to support hiring, onboarding, and retention.
Strategic Partnerships & Compliance
Maintain active real estate licensure and ensure compliance with state-specific laws and regulations across Illinois, Indiana, and Ohio.
Collaborate with internal stakeholders and external partners to align operations with broader strategic goals and regulatory requirements.
Professional Experience/Qualifications
The ideal candidate will bring the following experience:
10-15+ years of senior-level operational leadership within residential real estate, property management, or single-family rental (SFR) environments, overseeing large-scale, multi-market portfolios with complex regulatory and municipal dynamics.
Proven ability to lead multidisciplinary regional teams across leasing, service, field operations, and resident experience, driving performance, accountability, and cultural alignment across diverse geographies.
Strong financial oversight and budgeting expertise, with a track record of managing service-related costs, optimizing NOI, and delivering consistent results across KPIs such as collections, renewals, and retention.
Experience navigating multi-state real estate laws and compliance, ideally with licensure in Illinois, Indiana, or Ohio, and a deep understanding of municipal engagement, housing authorities, and public-sector coordination.
Demonstrated success leading through organizational change, including assessing team dynamics, identifying talent gaps, and building bench strength to support long-term growth and operational resilience.
Exceptional interpersonal and communication skills, with the ability to build trust, manage conflict, and influence cross-functional teams, third-party vendors, and internal stakeholders.
Inspirational, low-ego leadership style that fosters collaboration, encourages ownership, and leads with empathy, structure, and clarity.
Comfortable operating in high-visibility, high-accountability environments, with a focus on resident satisfaction, team development, and community engagement.
Strong understanding of strategic planning and operational execution, with the ability to translate corporate goals into market-level performance and team alignment.
Proficiency in Microsoft Office Suite and property management platforms, including YARDI, with a commitment to data accuracy, reporting integrity, and system compliance.
Director of Facilities and Field Operations
Operations director job in Indianapolis, IN
The Director of Facilities and Field Operations is a critical leadership role overseeing both our construction field teams and property maintenance personnel across our construction and real estate services divisions. This position ensures seamless coordination between project execution and ongoing facility management, maintaining the high standards that define Stenz Corporation's reputation. Reporting to senior leadership, this role requires someone who can bridge construction operations with property management needs while building and leading high-performing teams.
Key Responsibilities
Construction Field Operations
Oversee all construction field personnel, including project superintendents, foremen, and field crews
Ensure projects meet quality standards, timeline commitments, and budget parameters
Coordinate with project managers on resource allocation, scheduling, and workforce planning
Implement and maintain safety protocols and OSHA compliance across all job sites
Conduct regular site visits to monitor progress, address challenges, and maintain client relationships
Manage subcontractor relationships and field-level vendor coordination
Facilities and Maintenance Management
Direct all maintenance personnel responsible for Stenz Corporation's commercial property portfolio
Respond to and resolve tenant maintenance requests and building system issues
Ensure properties maintain optimal operating conditions and meet all code requirements
Manage vendor relationships for HVAC, electrical, plumbing, elevator, and other building systems
Leadership and Team Development
Recruit, train, and develop field supervisors and maintenance staff
Foster a culture of accountability, quality workmanship, and continuous improvement
Conduct performance evaluations and provide coaching for direct reports
Promote safety culture and ensure all team members are properly trained and certified
Operational Excellence
Implement systems and processes to improve efficiency and communication
Track key performance metrics and report regularly to senior leadership
Identify opportunities for cost savings without compromising quality
Maintain equipment inventory and ensure proper maintenance of company vehicles and tools
Qualifications
Required
7+ years of experience in construction field operations, facilities management, or related roles
3+ years in a supervisory or management capacity
Strong knowledge of commercial construction practices and building systems
Understanding of OSHA regulations and workplace safety standards
Experience managing budgets and controlling costs
Excellent problem-solving skills and ability to make decisions under pressure
Strong communication skills with ability to interact effectively with field crews, tenants, vendors, and leadership
Valid driver's license and ability to travel between job sites and properties
Preferred
Bachelor's degree in Construction Management, Facilities Management, Engineering, or related field
Experience in both construction and commercial real estate/property management
Relevant certifications (e.g., Certified Facility Manager, OSHA 30-Hour, PMP)
Knowledge of building automation systems and maintenance management software
Physical Requirements
This position requires regular travel to construction sites and commercial properties, ability to climb stairs and ladders, walk job sites in various weather conditions, and occasionally lift up to 50 pounds.
Director of Distribution
Operations director job in Marion, IN
We are seeking an experienced senior-level leader to serve as the Distribution Center Director for our Marion, Indiana, facility. This leader will serve as a strong, hands-on “floor general” with excellent communication skills, proven operational knowledge, and the ability to motivate both warehouse supervisors and associates to drive productivity and continuous improvement.
Duties/Responsibilities:
Collect and analyze store demand data; support needs such as loading, just-in-time delivery, inventory management, and fulfillment.
Manage distribution center floor supervisors across all functional areas.
Oversee the day-to-day workflow and performance of the distribution center.
Identify operational problems and inefficiencies; recommend, present, and implement solutions.
Spend 75 percent of the time on the warehouse floor.
Required Skills/Abilities:
Strong warehouse, distribution, managerial, and supervisory abilities.
Excellent analytical and problem-solving skills.
Ability to manage multiple tasks and diverse responsibilities effectively.
Strong written and verbal communication skills.
Proficiency with computer-based systems related to inventory control, shipping, and fulfillment.
Proficiency in Microsoft Office Suite or similar software.
Education and Experience:
Bachelor's degree in Business Administration, Logistics, or a related field required; MBA preferred.
Minimum of ten years of experience in the distribution and supply chain industry preferred.
Benefits:
Health, dental, and prescription coverage
Life, STD, LTD Insurance
Vacation and PTO Days
401 (K) Savings plan
Merchandise Discount
Center Operations Director
Operations director job in Kokomo, IN
CIRCLE CITY ABA :
Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high-quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy.
Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take our word for it, reach out to us and speak to our current team members!
Why Work for Circle City ABA? The better question is why not? Just a few of the perks of being a CIRCLE CITY ABA full-time team member are below:
· Health, Dental, and Vision Insurance
· Competitive compensation
· Paid time off
· Paid training
· 401k Eligibility
· Dedication to your professional and personal development
Center Operations Director Job Responsibilities:
· Ensures day-to-day operation of Circle City ABA Center-based services, including key functions such as administrative support, the safety of participants, inquiry support
· Provide administrative human resources support for the onboarding process; hiring of Registered Behavior Technician (RBT), Behavior Technicians
· Responsible for facilitating center employee training
· Provide administrative human resources support for employee performance and any corrective action plans
· Responsible for reviewing payroll
· Maintain electronic files according to HIPPA and Circle City ABA company policy
· Attends parent meetings to assist BCBA in the maximization of authorized hours and to increase participation in services and discuss any financial needs and options
· Providing website updates and content to Marketing
· Ensure maximum utilization; scheduling center staff with clients
· Maintain a clean, safe, and positive environment for clients and employees within the center by ensuring compliance with all relevant building and safety codes, including addressing building and facility maintenance and emergencies, while scheduling and hosting vendors for center needs
· Assist in the facilitation in client enrollment
· Maintain tour readiness throughout the Center
· Ensure productivity and efficiency of the center in the office
· Non-clinical opening and closing duties
· Purchasing and tracking of supplies for the center
· Facilitates and assists with if necessary, cleaning and organization duties
Requirements
Education:
Must possess one of the following:
• A Bachelor's degree in an applicable social services field from an accredited university is preferred but not required
• At least 2 years of experience specifically in the coordination/management of services preferably in an ABA setting
District Operations Director
Operations director job in Indianapolis, IN
SUMMARY OF RESPONSIBILITIES
The District Operations Director will oversee the daily management and coordination of property operations in their assigned market which includes property acquisition, property renovation, leasing, property management, financial performance and collections. This role will develop and maintain strong working relationships with local markets, national and corporate employees as well as third-party vendors and leasing firms.
ESSENTIAL DUTIES
Interface with local leasing team daily to monitor available home inventory, home pricing, traffic, new leases and turnover. Manage and drive team responsibilities to achieve leasing and occupancy goals in assigned market.
Oversee management of local market staff. Provide training, coaching, and constructive feedback in compliance with company policies to foster growth and increased productivity amongst employees.
Manage the collections process for accounts receivable. Reviewing monthly maintenance expenses and implement practices to reduce maintenance costs.
Implement and execute company operating procedures to ensure compliance within local market
Minimize property-level expenses by managing and providing feedback to Field Operations team, including Senior Field Manager when applicable.
Oversee property maintenance and turnover of all properties, both rented and vacant. Ensure that properties are secured during move in and that move out procedures are being enforced.
Investigate complaints by tenants and resolving issues in accordance to company policy. Reinforce tenant occupancy policies and procedures.
Review financial reports weekly, monthly and quarterly to ensure YARDI data is entered timely and accurately.
Ensure property records are maintained in accordance with company and state-specific statutes standards.
Assist with development of marketing programs for assigned local market to drive tenant retention, tenant relation programs and setting rent prices for homes.
Partner with Human Resources and third-party recruiting firms to assist with workforce planning efforts such as recruiting, interviewing, and staffing for assigned local market.
This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need.
Maintain an active real estate license and adhere to company real estate license requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
Primarily working within an indoors office environment
May sit for several hours at a time and climb up and down stairs multiple times each day
Prolonged exposure to computer screens
Must travel throughout applicable market using personal vehicle
Occasional hands-on work and training required
REQUIRED EDUCATION AND EXPERIENCE
Bachelor's Degree in Business Administration, Finance, Planning or related work experience
An active real estate license in the applicable state of practice is required
Minimum 5 years of asset and operations management experience
General knowledge of budgeting and financial analysis
Experience working in a cross-functional group, project management, and/or process improvement-oriented role
Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
PREFERRED EDUCATION AND EXPERIENCE
Managing Broker License, a plus
Knowledge of Yardi Voyager or similar property management program
Experience working in a fast pace, high-growth company
REQUIRED KNOWLEDGE
Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Building and Construction- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
REQUIRED SKILLS
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation- Bringing others together and trying to reconcile differences.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management- Managing one's own time and the time of others.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
WORK STYLES & BEHAVIORS
Leadership- Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence- Job requires persistence in the face of obstacles.
Initiative- Job requires a willingness to take on responsibilities and challenges.
Achievement/Effort- Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Attention to Detail- Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility- Job requires being open to change (positive or negative) and to considerable variety in the workplace.
FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.
By applying to this position you are consenting to receive follow-up communication.
Auto-ApplyMarketing Operations Director- Digital Campaign
Operations director job in Indianapolis, IN
**Marketing Operations Director** _Location: This role requires associates to be in-office_ **_3_** **_days per week_** _, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace._
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ **_Alternate locations may be considered if candidate resides within a commutable distance from an office._**
The **Marketing Operations Director- Digital Campaign** is responsible for ensuring and aligning on best-in-class campaign operations, processes and procedures.
**How you will make an impact:**
+ Develops and leads projects that optimize and automate campaign operations, processes and procedures.
+ Partners with business-unit specific marketing management, member communications, B2B communications, and the Marketing Planning & Strategy team to implement large scale projects and process changes.
+ Assesses data to identify opportunities and provide insights for new strategies/initiations to drive increased campaign performance.
+ Provides recommendations and creates compelling business cases to improve campaign performance.
+ Stays up to date on industry best practices, new trends and technologies, and platform updates to identify test/beta opportunities, new technology and trends.
+ Builds long term strategy, road map and business cases for investments in campaign management and optimization to drive long term impact for the business.
+ Creates and maintains repeatable processes, workflows, best practice guidelines and playbooks.
+ Manages change management and cross functional communications including communicating with the stakeholder, keeping track of timelines, objectives, and accomplishments with a wide range of stakeholders.
+ Helps implement operational campaign performance standard and establishes processes for tracking & measurement of those standards.
+ Assists with the development of annual departmental budget and tracks monthly year-to-date budget status.
+ Works cross-functionally within the Chief Growth Office (CGO) and other internal teams, external vendors and key stakeholders across the business on various projects including technical integrations and project executions.
+ Leads RFP initiatives (creative, multimedia, etc.).
**Minimum Requirements:**
Requires a BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Experience in Salesforce Marketing Cloud (SFMC) including journey building, automation studio, data extensions, segmentation, and campaign orchestration strongly preferred.
+ Strong Salesforce CRM (SFDC) understanding-lead/contact management, campaign structures, attribution, and data integration between SFDC + SFMC strongly preferred.
+ Ability to optimize and automate marketing operations, including building scalable workflows, QA processes, and repeatable campaign execution frameworks strongly preferred.
+ Experience defining and implementing campaign performance standards, KPI frameworks, and measurement methodologies across channels strongly preferred.
+ MarTech innovation mindset-evaluating emerging SFMC features, AI/automation capabilities, beta programs, and new tools to improve performance and efficiency preferred.
+ Cross-functional leadership with proven experience partnering with marketing, data, product, and technical teams to manage integrations, troubleshoot, and drive platform and process enhancements preferred.
+ Strong project & change management skills, including roadmap development, stakeholder communication, and rollout of new processes or capabilities strongly preferred.
+ Capability to develop long-term operational strategy, including technology investments, resource planning, and future-state architecture for campaign optimization preferred.
+ Exceptional communication & documentation abilities, including playbooks, SOPs, best practices, and executive-ready presentations preferred.
+ Ability to balance deep operational understanding with executive influence/communication-investigating details, project stewardship, creating robust project/business cases, and presenting clear strategic updates and guidance to leadership and key stakeholders preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $122,584 to $200,592.
Locations: California; Illinois; Massachusetts; New York
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Operations Director HOPD Cardiology
Operations director job in Indianapolis, IN
Indiana Heart Physicians Building 5330 E Stop 11 Rd Indianapolis, Indiana 46237 A successful medical practice certainly includes a top-notch medical staff, but it starts with a core group of business professionals that handle finances, compliance, recruiting and other operations tasks. Our Operations Director manages these day-to-day operations while also planning for future needs - assisting in growth acquisition and strategic planning. It's a job with a lot of hats and one that requires a strong personality to wear them.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Oversee operations for a large and very busy Cardiology practice.
* Direct strategic and operational planning to achieve clinical, financial, service and people excellence.
* Direct the design and implementation of policies and procedures for all administrative areas within the medical group, to enhance operational effectiveness while emphasizing cost containment, high performance, and high-quality patient care.
* Act as a liaison between FPN and Franciscan service line administration, hospital staff and/or FA personnel to support the establishment of new practices, relocation of existing practices and/or the addition of new sites, physicians and/or providers.
* Ensure all practice and program initiatives, activities and facilities adhere to all applicable corporate, safety, regulatory and accreditation standards, policies and procedures.
* Partner with Quality, to assure excellent patient experience and safety, in accordance with all policies and procedures.
* Build and maintain relationships with other practices and departments.
* Create and sustain a culture in the practice that reflects the Franciscan Mission and Values.
* Supervise managers or supervisors within one or multiple departments, and manage the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team.
* Develop and manage one or multiple departmental budgets, including making budget allocations, approving expenditures, and ensuring expenses are within budget.
QUALIFICATIONS
* Bachelor's Degree Healthcare, Business or Related Field - Required
* Master's Degree Healthcare Administration (Business) - Preferred
* 5 years Healthcare Administration (Business) - Required
* 7 years Healthcare Administration (Business) - Preferred
TRAVEL IS REQUIRED:
Up to 20%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Director of Operations
Operations director job in Westfield, IN
Job Details Automatic Pool Covers, Inc - Westfield, IN Full Time 4 Year DegreeDescription
The Director of Operations is responsible for leading and managing all aspects of manufacturing operations, including production, engineering, and quality control. This role ensures efficient processes, high-quality output, and alignment with strategic business objectives. The Director plays a critical role in developing operational plans, managing teams, and driving continuous improvement initiatives.
Primary Responsibilities
Lead and oversee all manufacturing processes to ensure optimal production output and efficiency.
Manage the product development lifecycle from concept through production.
Qualify and manage the supplier base to ensure high-quality incoming materials.
Collaborate with the Impact Team to contribute to strategic planning and execution.
Research, evaluate, and approve capital equipment purchases.
Manage implementation and updates of manufacturing software systems.
Champion lean manufacturing principles to optimize workflows and reduce waste.
Oversee external manufacturing and engineering contracts and partnerships.
Lead the product certification process, ensuring regulatory and compliance standards are met.
Communicate technical information clearly to the Dealer Support Department.
Approve expenditures related to materials and departmental needs.
Develop, implement, and maintain corrective and preventive action programs.
Create and enforce quality control policies and continuous improvement practices.
Secondary Responsibilities
Conduct job site visits to assess product performance in the field.
Review and approve engineering and manufacturing documentation.
Provide technical guidance on complex engineering and production challenges.
Oversee the mechanical and electrical design processes.
Participate in departmental budgeting and financial planning.
Perform additional duties as assigned.
Supervisory Responsibilities
Lead, train, and manage the performance of direct reports across the Manufacturing, Purchasing, Scheduling and Engineering teams.
Establish departmental goals and evaluate performance against KPIs.
Mentor and develop staff to foster growth and support succession planning.
Qualifications
Education and Experience Requirements
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required.
Minimum of 8 years' experience in a management role within a manufacturing and engineering environment.
Valid driver's license required.
Knowledge, Skills, and Abilities
Proficiency in Microsoft Office Suite.
Advanced knowledge of ERP software, Netsuite is a plus.
Strong understanding of engineering design tools and measurement equipment.
Excellent verbal and written communication skills.
Proven negotiation and decision-making abilities.
Effective time management and organizational skills.
Strong leadership qualities with the ability to motivate and develop team members.
Advanced problem-solving and analytical skills.
Initiative and creativity in improving product quality and operational efficiency.
Exceptional customer service orientation.
Flexibility to work additional hours or weekends when needed.
Physical Demands
Ability to alternate between sitting and standing for extended periods in office and manufacturing environments.
Clear vision, color perception, and manual dexterity for handling documents and data input.
Strong auditory skills for effective communication.
Occasional exposure to warehouse, manufacturing, and outdoor environments.
Director of Operations
Operations director job in Indianapolis, IN
Job Description
The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI's) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company.
POSITION GUIDELINES:
1. Utilize a coaching style of management.
2. Maintain confidentiality in all areas of responsibility as required.
3. Promote the company's development of a cogent work ethic, loyalty, integrity and proper business philosophy.
4. Maintain consistency in all interactions with associates.
5. Stay abreast and updated on current trends and opportunities that could impact the company.
6. Adhere to company procedures and guidelines.
JOB DUTIES & RESPONSIBILITIES:
1. Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards.
2. Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation.
3. Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs
4. Set and monitor KPI's to drive accountability and performance.
5. Implement standardized processes and leverage best practices to ensure consistency and continuous improvement.
6. Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance.
7. Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards.
8. Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies.
9. Lead, mentor and develop managers, build succession plans to ensure strong bench strength.
10. Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives.
11. Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities.
12. Collaborate with sales to ensure operational alignment with customer service expectations.
13. Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base.
14. Provide clear, timely reporting to the leadership team.
15. Provide the operating group with insight into global labor and productivity economics.
16. Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance.
17. Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives.
18. Serve as a key member of the ISO9001 and ISO13485 audit teams.
19. Lead weekly planning and commitment meetings.
20. Participate in strategy development and budget planning.
21. Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives.
22. Other duties as assigned.
QUALIFICATIONS
Experience/Background:
Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management.
Minimum of 10 years of experience in Plant Management or a senior manufacturing management role.
Travel up to 50% of the time within the U.S. and internationally
Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance.
Skills:
Exceptional leadership and communication (interpersonal, verbal and written) skills
Strong organization skills with the ability to manage multiple projects and priorities
Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements
Ability to lead and drive operational change
Hands-on, data-driven and solutions-oriented mindset
Effective negotiator with suppliers, vendors, and other stakeholders
Capable of identifying and addressing ethical and legal risks.
Proficient with Microsoft Applications and database management tools
Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred.
Education:
Bachelor's degree in Operations Management, Engineering, Business or related field.
MBA Preferred
ENVIRONMENTAL & PHYSICAL REQUIREMENTS
Manufacturing / Non-Sedentary Requirements:
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.
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Director of Operations
Operations director job in Carmel, IN
You're more valuable than ever - And that's just how we'll make you feel.
At GoHealth Urgent Care, we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities.
Responsible for oversight of the administrative, operational, and clinical support of all urgent care centers within assigned geography as well as the virtual care team. This role contributes to the development and implementation
of strategic plans, market objectives, and initiatives designed to enhance financial performance, patient satisfaction, clinical quality, and to improve the reach of our care into the communities we serve.
Develops market-wide policies, procedures, and partners with the finance team to create center and market-level budgets. Works directly with leadership, providers, central support functions, and colleagues on the partner health system side to achieve organizational objectives.
Job Requirements
Education
Bachelor's degree
Master's degree in related discipline preferred
Work Experience
5+ years of operations management experience required.
Management experience in a medical or healthcare environment required.
Experience managing multiple sites preferred.
Required Licenses/Certifications
Current state Driver's License
Additional Knowledge, Skills and Abilities Required
Ability to bring the GoHealth vision and mission to life and show team members how their work connects to them.
The ability to set goals and communicate a plan of action.
The skill to empower team members to deliver results.
Possessing bias towards action while managing risk.
The ability to accomplish a task with concern for all the areas involved.
The ability to communicate information through written and verbal means.
The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Demonstrated ability to implement a metrics-driven culture focused on accountability and results.
Demonstrated ability to develop business strategies to improve and grow business opportunities
Strong leadership skills including the capacity to articulate the vision and goals of the practice, gain trust and respect, prioritize and keep a team focused on the most impactful projects, set appropriate expectations, and maintain accountability.
Core Competencies:
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
ESSENTIAL FUNCTIONS Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.
Responsibilities include:
Direct the identification, development, and implementation programs centered on quality and operations excellence.
Work collaboratively to facilitate the design, development and implementation of policies, procedures and practices related to center operations.
Works with administration and clinical program development to develop and implement long-term plans for the market.
Collaborate with internal and external business partners to maintain all contractual performance guarantees.
Ensure market compliance with all federal and state regulations, accreditation organizations, and joint venture/partner requests.
Oversee maintenance of appropriate staffing levels center operations staff and providers for all market sites; includes, but not limited to developing the staffing model, collaboration with talent acquisition to interview and hire new team members, and provide guidance to the management team on staffing practices.
Responsible for review and assessment of key performance indicators, provide feedback to managers on operational performance and make recommendations on improvements as needed.
Enhances market operations by supporting all cross market initiatives; provide guidance and best practices to on-site managers and other team members in the market, ensure timelines are met, and develop and implement cross market processes and procedures.
Collaborate with other markets to collect information, share best practices across markets, develop training plans, and capture data to track and monitor progress.
Build and maintain visibility in the community by supporting on-site managers in their outreach efforts; identify outreach possibilities and partner with the Marketing and Business Development teams to drive volume and establish a positive community profile for the centers in the market.
Responsible for managing market-wide initiatives, including project management and outcome assessment.
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
Set up email alerts as new job postings become available that meet your interest!
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. *****************************************
Auto-ApplyDirector, Legal Operations
Operations director job in Carmel, IN
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.
Director, Legal Operations-Carmel, IN (Hybrid)
Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.
Job Summary:
As a member of the Allegion Legal, Compliance & Corporate Communications Department, the Legal Operations Director will report to the General Counsel. The Legal Operations Director is a multifaceted role and a critical member of the Team, focused on strategic planning and execution of key initiatives, operational efficiency, financial management, and technological implementation for groups that make up the Team, including Allegion's legal, compliance, corporate communications and enterprise risk management functions. This role will partner closely with the General Counsel, members of the Team, and various other cross-functional teams to optimize the Team's service delivery across our global footprint.
What You Will Do:
Strategic Planning and Execution
Partner with the General Counsel to develop the Team's global and integrated strategy to include annual goals, objectives, key metrics, and implement operational strategies and initiatives
Monitor progress and measure success against departmental objectives and strategic plans
Periodically benchmark the Team's operations, processes, and practices against other legal departments and identify opportunities for continuous improvement
Manage operational projects, leverage resources outside the Department and, where appropriate and necessary, direct the Department's administrative and para-professional resources to implement improvements that maximize efficiency and optimize the Department's internal resources
Partner with IT, Finance, Compliance, and other key teams on operational initiatives
Financial Management/Planning
Oversee the Department's budget planning, monitoring, and forecasting
Streamline billing processes, identify cost-saving opportunities and implement efficient spending practices
Track and analyze the Department's spending and provide regular budget reporting to leadership
Vendor Management
Manage relationships with external vendors as well as legal and other types of service providers
Negotiate contracts to ensure cost-effectiveness and value
Work collaboratively with the General Counsel and the Department's Senior Leadership Team to implement and oversee a vendor evaluation processes
Monitor vendor compliance with agreed-upon terms and service levels
Manage relationships with external vendors and legal service providers, including billing and expense-related matters
Technology and Process
Help develop and maintain the Department's Technology roadmap
Identify opportunities for automation and implement solutions to reduce manual workload and provide overall efficiency to the Department for the benefit of the broader Allegion organization
In partnership with IT, evaluate, implement, and manage legal technology solutions (e.g., matter management, e-billing, contract management systems) to streamline workflows and improve data analytics
Lead operational continuous improvement efforts, process metrics and feedback from stakeholders to include implementation of technology solutions, development and deployment of key processes, tools and guidelines
Develop self-service resources, training, process, and tools to empower the business to address low-risk issues that have historically been addressed by the Department
Provide training and support for technology adoption within the Department and provide overall efficiency to the Department for the benefit of the broader Allegion organization
Data and Reporting
Develop and maintain metrics and dashboards to provide insights on the Department's spending, workload, and performance to leadership and provide overall efficiency to the Department for the benefit of the broader Allegion organization
Provide data analytics to identify productivity trends and assess the impact of initiatives
Support operational and ad-hoc information requests from the Department's Senior Leadership Team
Department Administration
Serve as primary point of contact for the Department's operations needs
Assist with new hire onboarding processes for the Department
What You Need to Succeed:
Bachelor's degree in business, law, finance, or related field
8+ years post graduate experience, primarily in legal department, law firm or business operations
Minimum of 5 years of legal department, law firm and/or related program/project management experience working with senior legal executives
Demonstrated experience with legal technology implementation and management
Strong understanding of financial planning and budget management
Excellent analytical and problem-solving skills
Strong analytical and data interpretation abilities
SKILLS & COMPETENCIES
Excellent communication and interpersonal skills
Exceptional organizational and project management capabilities
Proficiency with legal technology and business applications
Detail-oriented with ability to manage multiple priorities
Strong business acumen and financial management skills
Collaborative approach to problem-solving
Ability to work effectively with attorneys and business stakeholders
Why Work for Us?
Allegion is a Great Place to Grow your Career if:
You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”.
You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.
What You'll Get from Us:
Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
Tuition Reimbursement
Unlimited PTO
Employee Discounts through
Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
Apply Today!
Join our team of experts today and help us make tomorrow's world a safer place!
Not sure if your experience perfectly aligns with the role?
Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification
and
every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.
#LI-TB1
#LI-Onsite
We Celebrate Who We Are!
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer
Auto-ApplyDirector of Titles Operations
Operations director job in Carmel, IN
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
We're Looking For:
OPENLANE is transforming the vehicle marketplace, and the US Marketplace Title Operations team plays a critical role in ensuring trust, compliance, and customer confidence. We are seeking an experienced, strategic, and people-focused leader to serve as Director of Title Operations - US Marketplace.
In this role, you will lead a large, high-impact team responsible for the end-to-end title process-from intake to correction to release-delivering accuracy, efficiency, and exceptional service to dealers, partners, and customers. You will shape strategy, modernize processes, and build organizational capabilities that scale with our business.
You Are:
* Strategic - You think ahead and design scalable solutions.
* Collaborative - You thrive in cross-functional partnerships and influence across the business.
People-Focused - You inspire, grow, and develop strong teams.
* Customer-Obsessed - You relentlessly pursue accuracy and service excellence.
What You'll Do:
Strategic Leadership
* Define and execute the vision for US title operations, aligning with US Marketplace growth goals and industry evolution.
* Anticipate regulatory and market changes; adjust processes, policies, and systems to ensure compliance and scalability.
* Partner with executives across Credit, Legal, Business Technology, Business Development, and Operations to advance enterprise initiatives.
* Champion process improvements, automation, and digitization to drive customer satisfaction and operational efficiency.
Operational Excellence
* Oversee national title processing operations, including intake, correction, and release, with measurable SLAs and performance standards.
* Establish time-bound, quantifiable KPIs for processing times, accuracy, expense management, and customer experience.
* Ensure compliance with all applicable state, federal, and international laws and codes; lead audits and risk reviews.
* Serve as the primary liaison to internal and external stakeholders on all title-related matters.
People Leadership
* Lead and develop a large, high-performing team, fostering a culture of accountability, inclusion, and growth.
* Recruit, hire, and train team members while building a pipeline of future leaders within the organization.
* Engage employees through coaching, recognition, and career development opportunities.
Special Initiatives
* Represent Title Operations in enterprise-level initiatives, projects, and presentations to senior leadership.
* Lead cross-functional project work to improve efficiency, reduce costs, and enhance customer experience.
Who You Are
* Strategic - You think ahead and design scalable solutions.
* Collaborative - You thrive in cross-functional partnerships and influence across the business.
* People-Focused - You inspire, grow, and develop strong teams.
* Customer-Obsessed - You relentlessly pursue accuracy and service excellence.
Must-Haves
* Bachelor's degree in Business, Operations, Finance, or related field preferred.
* 8+ years of progressive experience in automotive, financial services, or related industries.
* 5+ years of proven leadership, including managing large, multi-site or high-volume teams.
* Strong financial acumen and ability to manage budgets.
* Demonstrated success in process transformation, compliance management, and stakeholder influence.
* Proficiency with CRM platforms and core business technology tools.
Nice-to-Haves
* Direct experience in title operations or processing.
* Experience leading operations through automation, digitization, or regulatory change.
What We Offer:
* Competitive pay
* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
* Immediately vested 401K (US) or RRSP (Canada) with company match
* Paid Vacation, Personal, and Sick Time
* Paid maternity and paternity leave (US)
* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
* Robust Employee Assistance Program
* Employer paid Leap into Service Day to volunteer
* Tuition Reimbursement for eligible programs
* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
* Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Auto-ApplyDirector of Logistics
Operations director job in Carmel, IN
Manager: VP and/or Chief Operations Officer
Pay Status: Salary, Exempt
The Director of Logistics will provide strategic leadership and operational oversight of all transportation and logistics functions supporting the company's Renewable Natural Gas (RNG) production. This role is responsible for the optimization, strategic growth and full P&L management of the transportation and logistics department supporting our RNG facilities, as well as entry into related markets.
Sagepoint Energy embodies core values of dependability, excellence, and integrity.
Essential Duties and Responsibilities
Drive business development efforts by identifying prospective clients, building strategic partnerships, and expanding service offerings within the transportation and logistics segment of the business.
Lead strategic growth planning by analyzing new markets, evaluating logistics expansion opportunities, and positioning Sagepoint Logistics for long-term scalability.
Lead, mentor, and develop the Logistic Manager, Drivers, and support staff to ensure safe, efficient, and reliable fleet operations.
Foster a culture of accountability, safety, and high performance.
Second level oversight of day-to-day trucking operations, including scheduling, routing, and resource allocation to maximize loads transported to the RNG facilities.
Implement strategies to optimize efficiency, reduce downtime, and minimize cost per ton hauled.
Develop, manage, and own Sagepoint Logistics' budget, including expense control and financial reporting.
Monitor KPIs and cost drivers to ensure sustainable operations.
Ensure compliance with DOT, environmental, and company standards/regulations.
Drive a proactive safety program and maintain a high standard of operational readiness.
Collaborate with senior leadership to align logistics strategies with company goals for RNG production.
Analyze operational and financial data to identify opportunities for improvement.
Research and adopt best practices, new technologies, and innovative approaches to improve fleet performance.
Education/Experience
is required when indicated, desired otherwise.
Bachelor's degree in logistics, supply chain, business administration, or related field required
7+ years of progressive leadership experience in logistics or transportation, with direct trucking fleet management experience.
Demonstrated success managing P&L and delivering measurable financial results.
Strong knowledge of DOT requirements, safety standards, and fleet compliance.
Experience in agriculture, waste hauling, renewable energy, or related industries strongly preferred.
Experience with natural gas vehicle fleets (NGVs) and/or CNG operating experience is preferred.
Proven leadership and team development skills with the ability to manage in a dynamic, fast-paced environment.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset with the ability to interpret data and make informed decisions.
Physical Demand
The physical demands described next are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Position requires minimal lifting (up to 25 lbs.), mostly desk work
Strength and flexibility to work at a desk for up to eight hours
Satisfactory performance of the essential duties of this job will require standing, kneeling, sitting, and walking as well as fine motor skills (especially of the hands) and the extended reach of arms. Walking, hearing, and sight are required.
Work Environment
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. While performing the duties for this position, the employee is primarily located in an office environment.
While on project sites, the employee may be exposed to wet or humid conditions and all-season outdoor weather conditions such as extreme cold or extreme heat. The employee may occasionally be asked to work in high/precarious places and/or confined spaces, work within proximity of moving mechanical parts, be around fumes or airborne particles, toxic or caustic chemicals, animal manure, food waste products, biogas, may be subject to loud noises and strong vibrations, and encounter frequent truck and equipment traffic.
Compensation
Salary is paid on a bi-weekly basis and will be consummate with the value and experience the candidate brings to the role. In addition to base salary, compensation includes the option to participate in company sponsored medical, dental, and vision insurance plans and in a retirement savings program as well as paid personal time off and holidays. You will also be eligible for a monthly bonus and participation in the employee Long-Term Incentive plan.
Sagepoint Energy is an equal opportunity employer. Women, veterans, and minorities are encouraged to apply.
Director of Operations
Operations director job in Huntington, IN
Job Description
Boca Recovery Center Website
Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience
About Us
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Position Overview
The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer.
Key Responsibilities
Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance.
Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers.
Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives.
Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs.
Lead hiring, onboarding, training, evaluations, and performance management for supervised departments.
Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time.
Ensure compliance with all safety, infection control, and environmental care protocols.
Respond to and manage facility-level concerns, complaints, and maintenance needs.
Coordinate ordering and inventory of facility-specific food and supplies.
Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer.
Track admissions, maintain logs, and ensure equitable access and accommodation for all clients.
Uphold confidentiality and compliance with HIPPA, and organizational policies.
Requirements
Education:
High School Diploma or GED required; vocational or 4-year degree preferred.
Additional training or education in healthcare administration, operations, or business is a plus.
Experience:
Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting.
Experience managing support services in a regulated environment strongly preferred.
Proficiency in Microsoft Office and electronic systems (e.g., Paychex).
Certifications:
CPR Certification required (or willingness to obtain upon hire).
Valid driver's license and the ability to pass background checks and drug screening.
Knowledge & Skills:
Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission).
Effective written and verbal communication skills.
Strong organizational, decision-making, and leadership capabilities.
Sensitivity to diverse populations and understanding of workplace ethics and boundaries.
Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols.
Benefits
What We Offer-
Competitive salary based on experience
Full benefits package (Medical, Dental, Vision, PTO, etc.)
Professional development opportunities
Supportive and mission-driven work environment
The chance to make a lasting impact in the lives of clients and their families
Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
Director of Finance and Business Operations
Operations director job in Lafayette, IN
Administration/Director
Date Available: 12/01/2025
Position: Director of Finance and Business Operations
Location: Lafayette Catholic School System
2410 S. 9th Street, Lafayette, IN 47909
____________________________________________________________________________
The Director of Finance and Business Operations for the Lafayette Catholic School System (LCSS) provides strategic financial leadership, ensuring the fiscal health, operational efficiency, and long-term sustainability of LCSS. The Director of School System Finances works collaboratively with the President of LCSS, the Board of Directors, principals, and other key stakeholders to implement sound financial practices that support the mission of Catholic education. This position reports to the President of LCSS.
Key Responsibilities
Financial Strategy and Oversight.
Develop and implement a comprehensive financial strategy that aligns with the mission and vision of LCSS.
Provide accurate and timely financial reporting, analysis, and forecasting to support informed decision-making.
Oversee the budgeting process for LCSS, ensuring fiscal responsibility and accountability.
Lead long-term financial planning efforts to promote sustainability and growth.
Manage staff performing bookkeeping and finance office coordination.
Budgeting and Financial Management
Prepare and manage annual budgets.
Monitor and analyze monthly financial performance and provide actionable insights to ensure alignment with budget goals.
Develop financial models and forecasts to evaluate the impact of enrollment trends, tuition structures, and other key variables.
Prepare monthly close journal entries relating to payroll, revenue recognition, fund adjustments, and other transactions relating to financial oversight of accounting.
Tuition and Revenue Optimization
Collaborate with key LCSS personnel to establish tuition pricing strategies that balance affordability and financial sustainability.
Coordinate with staff who oversee tuition assistance and scholarship programs to maximize accessibility for families and compliance with all applicable regulations.
Identify opportunities to diversify revenue streams and support fundraising efforts.
Internal Controls and Compliance
Establish robust internal controls to safeguard assets and ensure compliance with diocesan policies, accounting standards, and applicable regulations.
Coordinate and oversee annual audits and ensure prompt resolution of any findings.
Ensure compliance with all federal, state, and local financial regulations and reporting requirements.
School Financial Support and Training
Provide financial guidance, training, and resources to LCSS staff.
Develop and implement policies and procedures to strengthen the financial acumen of LCSS leadership.
Assist with financial challenges, ensuring corrective measures are implemented when necessary
Endowment and Investment Management
Collaborate with the LCSS Advancement Office to oversee the management of school endowments and other investments.
Ensure that investment strategies align with Catholic social teaching and diocesan guidelines.
Requirements
Bachelor's degree in finance, accounting, business administration, or a related field. Master's degree or CPA strongly preferred.
Minimum of 5-10 years of senior-level financial leadership experience, preferably within a school system, nonprofit, or faith-based organization.
Demonstrated success in strategic financial planning, budgeting, and operational management.
Knowledge of generally accepted accounting principles (GAAP) and nonprofit financial practices. Experience in Fund Accounting, 2 years
Experience with NFP Accounting, 2+ years
Experience with accounting systems such as NetSuite, Sage Intacct, Microsoft Dynamics, 3+ Years
Group managerial experience, 1+ yr.
Pre-hire aptitude and personality tests required
Background check required
Skills and Competencies
Strong analytical, problem-solving, and decision-making abilities.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proficiency in financial management software and the Microsoft Office Suite.
High degree of integrity, professionalism, and commitment to the mission of Catholic education.
Working Conditions and Other Considerations
Full-time, exempt position requiring occasional evening and weekend commitments.
Travel within the Lafayette Diocese may be required to visit schools, attend meetings, or events.
Benefits
Paid Time Off
403b Retirement w/Matching
Health Insurance
Salary Description: Commensurate with experience.
To apply:
Please send resume, cover letter and 3 reference letters to ****************. No walk-ins or phone calls please.
Easy ApplyPart Time Night Clean-Up 076
Operations director job in Amboy, IN
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Part-Time Night Clean-Up Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential! What youll do at Crew:
Smile!
Live our #1 Value of Safety
Ensure the overall cleanliness of the location (inside and outside), including:
Picking up trash
Scrubbing walls, doors, stainless steel blowers, and equipment
Cleaning the floors
Crews commitments to you:
$16 - $18 per hour
Daily pay options available at no cost to you
Free carwashes, naturally
A set schedule (typically 9:00 pm to 1:00 am)
Industry-leading training
Tuition reimbursement
401K with company match
Crews expectations:
Must be at least 18 years old
Be able to work 3 5 nights per week
Have the ability to work in a fast-paced operations environment
Be able to stand for extended periods of time (up to 8+ hours per day)
Be able to hustle with a sense of urgency
Be able to reach, twist, kneel, squat, run, and/or jump
Be able to push/pull drums and materials with the appropriate equipment
Be comfortable working near/around moving mechanical parts
Be able to climb ladders, scaffolds, and platforms
Be able to lift or move a minimum of 50 pounds
Be able to operate and utilize electronic devices
Be able to withstand extended exposure to all weather extremes
Crew Carwash is an equal-opportunity employer and maintains a drug-free workplace.
We're really in the people business, we just happen to wash cars!
New location in Camby opening Fall of 2025RequiredPreferredJob Industries
Other
Director of Finance and Business Operations
Operations director job in Lafayette, IN
Director of Finance and Business Operations 2410 S. 9th Street, Lafayette, IN 47909 ____________________________________________________________________________ The Director of Finance and Business Operations for the Lafayette Catholic School System (LCSS) provides strategic financial leadership, ensuring the fiscal health, operational efficiency, and long-term sustainability of LCSS. The Director of School System Finances works collaboratively with the President of LCSS, the Board of Directors, principals, and other key stakeholders to implement sound financial practices that support the mission of Catholic education. This position reports to the President of LCSS.
Key Responsibilities
* Financial Strategy and Oversight.
* Develop and implement a comprehensive financial strategy that aligns with the mission and vision of LCSS.
* Provide accurate and timely financial reporting, analysis, and forecasting to support informed decision-making.
* Oversee the budgeting process for LCSS, ensuring fiscal responsibility and accountability.
* Lead long-term financial planning efforts to promote sustainability and growth.
* Manage staff performing bookkeeping and finance office coordination.
Budgeting and Financial Management
* Prepare and manage annual budgets.
* Monitor and analyze monthly financial performance and provide actionable insights to ensure alignment with budget goals.
* Develop financial models and forecasts to evaluate the impact of enrollment trends, tuition structures, and other key variables.
* Prepare monthly close journal entries relating to payroll, revenue recognition, fund adjustments, and other transactions relating to financial oversight of accounting.
Tuition and Revenue Optimization
* Collaborate with key LCSS personnel to establish tuition pricing strategies that balance affordability and financial sustainability.
* Coordinate with staff who oversee tuition assistance and scholarship programs to maximize accessibility for families and compliance with all applicable regulations.
* Identify opportunities to diversify revenue streams and support fundraising efforts.
Internal Controls and Compliance
* Establish robust internal controls to safeguard assets and ensure compliance with diocesan policies, accounting standards, and applicable regulations.
* Coordinate and oversee annual audits and ensure prompt resolution of any findings.
* Ensure compliance with all federal, state, and local financial regulations and reporting requirements.
School Financial Support and Training
* Provide financial guidance, training, and resources to LCSS staff.
* Develop and implement policies and procedures to strengthen the financial acumen of LCSS leadership.
* Assist with financial challenges, ensuring corrective measures are implemented when necessary
Endowment and Investment Management
* Collaborate with the LCSS Advancement Office to oversee the management of school endowments and other investments.
* Ensure that investment strategies align with Catholic social teaching and diocesan guidelines.
Requirements
* Bachelor's degree in finance, accounting, business administration, or a related field. Master's degree or CPA strongly preferred.
* Minimum of 5-10 years of senior-level financial leadership experience, preferably within a school system, nonprofit, or faith-based organization.
* Demonstrated success in strategic financial planning, budgeting, and operational management.
* Knowledge of generally accepted accounting principles (GAAP) and nonprofit financial practices. Experience in Fund Accounting, 2 years
* Experience with NFP Accounting, 2+ years
* Experience with accounting systems such as NetSuite, Sage Intacct, Microsoft Dynamics, 3+ Years
* Group managerial experience, 1+ yr.
* Pre-hire aptitude and personality tests required
* Background check required
Skills and Competencies
* Strong analytical, problem-solving, and decision-making abilities.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
* Proficiency in financial management software and the Microsoft Office Suite.
* High degree of integrity, professionalism, and commitment to the mission of Catholic education.
Working Conditions and Other Considerations
* Full-time, exempt position requiring occasional evening and weekend commitments.
* Travel within the Lafayette Diocese may be required to visit schools, attend meetings, or events.
To apply:
Please send resume, cover letter and 3 reference letters to ****************. No walk-ins or phone calls please.
* Paid Time Off
* 403b Retirement w/Matching
* Health, Dental, Vision and Life Insurance
Salary Description: Commensurate with experience.
Easy ApplyMulti-Site Operations Manager
Operations director job in West Lafayette, IN
B I R G E & H E L D
Investing in Communities to Transform Lives.
Supporting 3 Multifamily Communities Cheswick Village, Franklin Park, and Salem Courthouse (West Lafayette, IN) - 531 Units
WHO WE ARE
It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.
At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”
POSITION OVERVIEW
The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager.
KEY RESPONSIBILITIES
Property and Asset Management
Work cross-functionally across all teams to ensure eviction processes are performed according to company policy.
Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards.
Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment.
Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability.
Monitor and manage budgets ensuring cost-effectiveness without compromising quality.
Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs).
Team Leadership and Management
Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions.
Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability.
Foster a collaborative and resident-focused culture to drive excellence in service delivery.
Resident & Prospect Satisfaction
Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service.
Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience.
Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies.
Leasing and Prospect Engagement
Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals.
Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional.
Monitor feedback and collaborate cross-functionally to enhance the customer experience.
Compliance and Reporting
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards.
Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities.
Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management.
EDUCATION, EXPERIENCE, AND SKILLS
Demonstrated passion for customer service.
Strong interpersonal skills with a customer-focused mindset.
Strong verbal and written communication skills.
A minimum of three (3) years of management experience leading a team.
A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred.
Experienced in property financial analysis and must be able to read and understand financial reports.
Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps.
Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
Must be able to effectively manage in a crisis.
A desire for professional development and continued learning
Ability to manage one's time effectively and productively.
Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.
A High school diploma or equivalent (e.g., GED) required.
WHAT WE OFFER
Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off.
Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
Save on living expenses with exclusive employee discounts at Birge & Held properties.
Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.
Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.
#INDOS
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