Operations director jobs in Springfield, IL - 111 jobs

Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently delivers Meta's services. Meta is seeking a Manager for the central operations team who will be a key leader in Meta's Data Center energy organization. In this role, you will manage a group of energy coordinators, analysts, and specialists. In close coordination with Meta's Global Energy leadership team, your team will be responsible for providing critical operational and analytical support across the energy team, working seamlessly with cross-functional partners and scaling new systems and processes. Key team functions include the evaluation and engagement in regulatory dockets and utility stakeholder processes at state public utilities commissions or regional transmission organizations; providing industry research; managing the contracting process (including budgeting, administration, and compliance) for utility interconnection agreements, energy supply contracts, and professional service agreements; and tracking and reporting of energy-related expenditures. You will work closely with a cross functional team including members of Meta's energy, legal, site development, finance, accounting, and policy organizations. **Required Skills:** Manager, Energy Operations Responsibilities: 1. Develop and manage team of 6+ energy professionals providing key operational and technical analytical support across the Energy team 2. Build and scale new systems to drive operational efficiencies in energy contracting and the tracking, reporting, and forecasting of operating expenses 3. Enable and drive strategies on a wide variety of retail energy service issues, including interconnection processes and other utility-related agreements 4. Direct the review of regulatory commission proposals and evaluate the potential impacts of those proposals on Meta's operations, data center development plans, and sustainability goals, and ensure consistent positions across jurisdictions 5. Build and maintain relationships with internal partners including other energy team members, site selection, communications, legal, and policy 6. Lead processes to optimize commission regulatory docket identification, tracking, and reporting 7. Support the execution of overarching and site-specific energy infrastructure strategies and ad-hoc initiatives for Meta's energy team **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in a business, engineering, environmental, or energy related discipline 9. 8+ years of experience navigating business operations in the electric utility sector 10. Experience managing multiple, ongoing, projects and collaborating with internal staff, consultants, and external stakeholders 11. Experience building and managing team budgets 12. Skilled at building tools and processes to drive efficiencies in a rapidly scaling environment 13. Experience communicating commercial, regulatory, market, and contractual details to cross functional internal leadership teams 14. Proficiency in standard document and analytics platforms (Excel, Powerpoint, Google Docs, etc.) 15. Travel domestically, as needed (up to 25%) **Preferred Qualifications:** Preferred Qualifications: 16. Experience managing teams 17. Experience managing complex projects 18. Experience leading proactive engagement with frontline research and energy intelligence work 19. Experience in risk management in energy procurement **Public Compensation:** $160,000/year to $232,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Min USD $43.71/Hr. Max USD $67.76/Hr. The Manager of Clinical Operations is an experienced RN or RT who has responsibility, authority and accountability for the quality of care delivered to all Memorial Home Medical Supply patients. The incumbent assures such care is in accordance with Memorial Home Services policies, procedures and standards of care. This position provides administrative oversight and coordination to Respiratory therapy services, infusion therapy, and rehab services. Additionally, the manager has responsibility for assisting with product selections for Respiratory and custom rehab services. Works in conjunction with Home Health and BJC for infusion service line. Coordination of services with physicians, referring hospital discharges and other ambulatory services is imperative. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Schedule Full Time, Day Shift Monday-Friday Call Rotation Qualifications Education: Bachelor's degree in business or a related field required. Licensure/Certification/Registry: Valid and active Illinois Registered Nursing or Respiratory Care Practitioner license required. Experience: Minimum three years of experience in ambulatory or hospital leadership/management required. Other Knowledge/Skills/Abilities: Familiarization and understanding with Federal, state, and commercial insurance plans preferred. Demonstrates excellent interpersonal, leadership, and training skills. Demonstrated problem-solving skills and exceptional skills in both verbal and written communications. Strong organizational skills, including ability to manage multiple projects at once. Possess analytical skills and ability to initiate new ideas and processes. Basic personal computer experience, including proficiency with Microsoft Office products and ability to learn and troubleshoot web-based platforms for business needs. Responsibilities Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values: * SAFETY: Prevent Harm - I will put safety first in everything I do. I will speak up, without fear, on matters of patient and colleague safety. I will take action to create an environment of zero harm. * QUALITY: Improve Outcomes - I will continually advance my knowledge and skills. I will seek out continuous improvement opportunities. I will deliver evidence-based care that leads to excellence in outcomes. * INTEGRITY: Show respect and Compassion - I will respect others and show compassion. I will behave honesty and ethically. I will be accountable for my attitude, actions and health. * STEWARDSHIP: Reduce Waste - I will use resources wisely and maintain financial stability. I will work together to coordinate care and services across the health system. I will promote healthier communities. Work effectively with diverse groups (Physicians, Pharmacists, RN's, Case Managers, Patients) in solving complex home medical equipment needs. Manage the day-to-day operations of the Respiratory and Custom Rehab service line. Prioritize work based on colleague availability. Coordinate with the Director to develop and review department policies and procedures meeting the Joint Commission standards and CMS Supplier Standards for durable medical equipment. Implement, manage, and monitor the Clinical and Operations Quality Initiatives, working with Memorial Health System Safety and Quality designee along with Risk Management. Act as a liaison between BJC infusion service, Memorial Hospital Case Management and Home Health to address issues and needs. Conduct monthly meetings between the entities to ensure program and quality issues are addressed timely. Assume accountability for interviewing, selection, and retention of respiratory and custom rehab colleagues. Conduct department meetings and huddles to facilitate communication, review, and assessment to set goals to address department issues. Maintain minutes of the meetings. Provide colleague performance feedback, monitoring, and performance appraisals. Initiates formal accountability plans and actions per Memorial Health Policy. Participate in, and support orientation and cross-training for MH colleagues. Develop the annual budget for areas of responsibility and monitors performance throughout the year. Work closely with internal and external department to ensure coordination of services. Advance the goals of the health system with the Director and other managers. Create an environment to promote colleague growth and satisfaction. Promote customer satisfaction and assists the Director to develop improvement plans as needed. Work to improve workflow processes. Assist with in review of clinical medical documentation to support the need for requested equipment and supplies. Provide Administrator On-Call support for Memorial Health Medical Supply on a rotating basis. Perform all other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

Full-time Description Ludwig and Company is a full-service property management company specializing in the management of rental apartment communities throughout the Midwest. Our portfolio includes luxury, market, independent senior living, affordable tax credit, and government subsidized multi-family residences Throughout the past 40 years, we have achieved great success in our business by working diligently to exceed the expectations of our clients and residents through outstanding customer service, accurate and timely financial reporting, consistent and frequent communication with our clients and residents, and quality maintenance to enhance the property value of our clients' assets. We currently manage about 70 properties with nearly 7,000 units. Ludwig and Company is currently seeking a Regional Manager to oversee our Decatur/Springfield, IL area. Candidate will possess proven leadership skills, a vast knowledge of the tax credit and affordable housing certification process / programs, financial reporting and budget preparation. Responsibilities: Oversee all day-to-day operations of affordable developments within the assigned portfolio. Staff, evaluate and supervise all on-site personnel Develop and evaluate marketing programs Preparation, evaluation and review of Marketing Surveys Supervise leasing, rent collection and eviction activities Direct on-site managers in developing leasing strategies, attainment of occupancy goals and maximization of rental income. Assist the Compliance Director to insure proper documentation and resident certification practices to assure compliance with all government programs on site Report on the portfolio to the Executive Board at monthly corporate meetings Consistently inspect property common areas, vacant units and grounds Assist and advise in preparation of annual budgets and oversee adherence to the budget throughout the year Support the on-site property manager in promoting positive resident and community relations Evaluate on-site staff and oversee hiring, disciplinary and termination decisions. Manage all escalated resident issues Serve as a mentor to newly hired and promoted on-site staff members Travel between Indiana and Kentucky (Louisville Region) Requirements Qualifications A qualified candidate would have the following knowledge, experience and skills. Bachelor's or Master degree in business related field Minimum 4 years of experience overseeing multiple properties as a Regional Manager Certified Property Management (CPM) designation Familiarity with voucher and project based Section 8 and Section 42 tax credit programs Experience with One-Site or similar property accounting and revenue management systems Experience in managing property budgets and capital needs assessments

The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. He or she leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching.

The Operations Manager - Clinical is responsible for the day-to-day practice operations, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. Provides clinical insight in the development and evaluation of clinical protocols in partnership with department providers and organizational leadership. Job Relationships Reports to the Director of Operations Principal Responsibilities Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice. Provide input in evaluation and improvement of clinical workflows. Responsible for working with the Human Resource department and Clinical Development team to facilitate candidate interviews, hiring, and new colleague onboarding and orientation. Provide conflict management and resolution among colleagues. Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems. Provide discipline to assigned staff involving Director or physician resource as appropriate. Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas. Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff. Promote a positive, team oriented and productive work environment. Works closely with facilities staff to ensure cleanliness and maintenance of facilities. Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offer due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff. Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed. Responsible for purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels. Assist Department Chair and Operations Director in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments. Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization. In conjunction with the Operations Director, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers. Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate. Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills. Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources. Maintain awareness of treatment equipment, data processing technology, and health insurance changes. May step in and function as an RN when staffing and operations require it. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Associate's degree in nursing required; Bachelor's degree in nursing strongly preferred. Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required. Licenses/Certificates Must have one of the following: Currently licensed as a Registered Nurse in the State of Illinois. Currently licensed as an Athletic Trainer in the State of Illinois. Current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor or Licensed Professional Counselor. Licensed Social Worker in the State of Illinois required. Current licensure as an LPN in the state of Illinois. Current certification as a Registered Polysomnographic/Sleep Technologist, as recognized by the Board of Registered Polysomnographic Technologists (BRPT) and/or American Academy of Sleep Medicine (AASM). Currently licensed as a Physical Therapist in the state of Illinois. Currently licensed as an Occupational Therapist in the state of Illinois. Currently licensed as a Speech Therapist in the state of Illinois. Certified Personal Trainer from the National Academy of Sports Medicine. CPR Certification per American Heart Association guidelines required within 30 days of hire. If applicable, Urgent Care-based managers require ACLS and PALS within 120 days of hire. If position requires driving a vehicle: reliable means of transportation, valid IL driver's license, and vehicle liability insurance is required. Knowledge, Skills and Abilities Ability to present oneself and one's ideas with clarity, confidence and pride. Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management. Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives. Able to lead as well as work in a team environment. Working Environment Normal office environment May require travel to various Clinic locations. PHI/Privacy Level HIPAA1

Job Description Director of Operations- Airframe What you'll do: Plans and directs aircraft and avionics maintenance, installation, and shop activities and coordinates with other departments to assure high quality work and timely delivery to our customers. Maintains a safe work environment; ensures that stringent housekeeping, 5S standards and safety procedures and practices are followed; ensures that tools/equipment meet safety requirements; leads trend and root cause analysis and accident investigations. Maintains positive employee relations by providing an inclusive work environment Will manage a team of 70 technicians and managers. Attains P&L objectives by monitoring work-in-process to assure that work is accomplished within allotted hours and within cost of sales parameters. Responsible for all Hangar Line Maintenance functions, as well as the Electrical Shop, Avionics Shop, and Sheet Metal Shop. Reviews contract pricing to ensure that competitiveness, profitability, customer satisfaction, and market growth are maintained. Closely monitors sales forecast and WIP and works with the sales team to ensure plan targets are met. Reviews and corrects invoices for work performed in areas of his/her control to ensure the accuracy of the work description, hours charged, and parts issued. Coordinates and reviews the preparation of all work estimates (quotes) to ensure a prompt response to our customers. This position is a point of contact for technical questions from customers and for status of work-in-progress. Ensures that all employees receive appropriate technical training and on-the-job instruction to maintain the highest standards of quality. Promotes, encourages and leads employees towards a continuous improvement culture. Leads the implementation of Lean initiatives. Coordinates and liaises with quality assurance, engineering, material, customer service, sales, finance, etc. to resolve difficult or continuing problems and ensure production standards and goals are achieved. Monitors and analyzes output, cycle times, routings, labor, quality, staffing, facility usage, budget, financial performance, etc. for all cells/service operations and oversees and participates in the resolution of problems or reinforcement of positive findings. Conducts regular capacity planning of equipment, floor space and labor resources required based on forecast demands. Formulates, recommends and implements policies and programs to guide the corporation in maintaining and improving the competitive position and profitability of the operation. Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. Ensures that all employees receive safety training and consistently employ safe work practices. Enforces quality standards; monitors and provides corrective action for workmanship issues. Responsible for ensuring positive employee relations by dealing with issues in a fair, equitable, and consistent manner. Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. What skills you will use: Bachelor's Degree or related field and/or equivalent experience. FAA Airframe and Power plant license and minimum of 5 years recent experience in in an Operational leadership role with delivered and sustainable results. P&L experience required. Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model. Proven record of change management, operational excellence and continuous improvement achievements. Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively. Ability to lead effectively under tight deadlines and high stress situations with a steadfast commitment to prioritizing safety, quality and scheduling. Strong customer service aptitude and skilled in balancing customer demands with business unit priorities. Ability to analyze and troubleshoot technical problems. Must have planning, scheduling, and labor resource allocation skills with the ability to handle multiple projects and multiple deadlines. Possesses financial acumen, strong organizational, analytical, strategic planning, and decision-making and problem-solving skills while demonstrating situational awareness. Effective communicator, both oral and written. Must possess excellent interpersonal customer and employee relations skills. Sit, stand, and/or walk for extended periods of time. Bend and climb in order to look at various parts of the aircraft. Manipulate a telephone, calculator, and computer keyboard. Speak audibly and intelligibly over the telephone and in person. See and read technical information and invoices. Work well in a demanding, stressful, fast-paced environment. Travel Requirement up 15%.

Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the management of the operations of the facility including but not limited to: maintenance, groundskeeping, events and sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Director will also work closely with all other departments to effectively manage staff scheduling and training. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Directly aligning with the SFM Mission Statement and Core Values Hiring, training and developing the Operations Team Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles Serving as an integral member of the SFM Leadership Committee Providing necessary operational support to every department when needed Creating and developing relationships with rights-holders who produce events that align with the SFM Mission Effectively managing the Operations Team budget year-over-year Assisting with new Team member orientation Striving for consistent growth in events & sports tournaments Providing valuable operational input during venue-wide scheduling decisions Effectively managing the Emergency Action Plan Effectively managing the security & parking operations for the entire property Assisting with managing the access card/building key distribution & return process Ensuring venue-wide safety, risk management and OSHA compliance Taking a tremendous amount of pride in meeting the daily SFM Guest 1st standards Serving as Manager-on-Duty (MOD) during scheduled shifts All other duties as assigned by management THE IDEAL CANDIDATE HAS: Proven success in effectively managing a multi-faceted sports venue 8-10 years' experience in high volume Food and Beverage operations. Experience in managing staff scheduling and training Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment Action-oriented personality with a 'get it done' attitude and proficiency for efficiency Proven ability to evaluate team member performance based on established KPI's Proven ability to achieve goals in a fast-paced professional environment MINIMUM QUALIFICATIONS: Bachelor's degree or the equivalent in relevant experience Must have excellent interpersonal, problem-solving and negotiating skills Must be a team player Must have excellent verbal and written communication skills Must have excellent computer skills, to include Word, Excel, PowerPoint, etc. Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours) Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe Prior responsibility in daily P&L management and budget oversight WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend Will be required to operate a computer Facility has intermittent noise

Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the management of the operations of the facility including but not limited to: maintenance, groundskeeping, events and sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Director will also work closely with all other departments to effectively manage staff scheduling and training. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: * Directly aligning with the SFM Mission Statement and Core Values * Hiring, training and developing the Operations Team * Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles * Serving as an integral member of the SFM Leadership Committee * Providing necessary operational support to every department when needed * Creating and developing relationships with rights-holders who produce events that align with the SFM Mission * Effectively managing the Operations Team budget year-over-year * Assisting with new Team member orientation * Striving for consistent growth in events & sports tournaments * Providing valuable operational input during venue-wide scheduling decisions * Effectively managing the Emergency Action Plan * Effectively managing the security & parking operations for the entire property * Assisting with managing the access card/building key distribution & return process * Ensuring venue-wide safety, risk management and OSHA compliance * Taking a tremendous amount of pride in meeting the daily SFM Guest 1st standards * Serving as Manager-on-Duty (MOD) during scheduled shifts * All other duties as assigned by management THE IDEAL CANDIDATE HAS: * Proven success in effectively managing a multi-faceted sports venue * 8-10 years' experience in high volume Food and Beverage operations. * Experience in managing staff scheduling and training * Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment * Action-oriented personality with a 'get it done' attitude and proficiency for efficiency * Proven ability to evaluate team member performance based on established KPI's * Proven ability to achieve goals in a fast-paced professional environment MINIMUM QUALIFICATIONS: * Bachelor's degree or the equivalent in relevant experience * Must have excellent interpersonal, problem-solving and negotiating skills * Must be a team player * Must have excellent verbal and written communication skills * Must have excellent computer skills, to include Word, Excel, PowerPoint, etc. * Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours) * Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe * Prior responsibility in daily P&L management and budget oversight WORKING CONDITIONS AND PHYSICAL DEMANDS: * Must be able to lift 50 pounds waist high * May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend * Will be required to operate a computer * Facility has intermittent noise

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a **VP, Global Field Operations** to join our diverse, customer-focused team! You will report to our Chief Revenue Officer and serve as a strategic and transformational partner to sales and customer success leadership, finance, and cross-functional teams, leading our Global Field Operations organization. You will oversee a high-performing team spanning global and regional sales operations, as well as our global sales enablement function, driving strategic planning and operational excellence across our sales, customer success, and partner teams. In this role, you will architect and execute revenue growth initiatives that support PagerDuty's ambitious journey to $1B in revenue and beyond, ensuring our go-to-market teams have the systems, insights, and enablement they need to succeed at scale. **KEY RESPONSIBILITIES** + Lead a global team across regional operations, centralized global operations, sales strategy and planning, and sales enablement + Establish scalable Revenue Operations, including pricing and deal support, quote-to-cash optimization, and technology deployment to enhance productivity + Lead sales, partner, and customer success strategy development and annual planning cycles, prioritizing strategic initiatives and ensuring alignment with company financial plans and objectives + Design and implement territory planning, capacity modeling, and target assignment using market insights, propensity models, and industry benchmarks to optimize field organization performance + Partner with sales and customer success leadership and finance to design, implement, and monitor compensation plans that drive organizational priorities and healthy attainment levels + Develop reporting and analytics that provide actionable insights for management decision-making and measurable impact on field effectiveness + Support sales and customer success operating rhythm and management discipline, including forecasting, pipeline management, QBRs, and quarterly board reporting + Deliver enablement programs in partnership with sales and customer success leadership, to ensure our customer-facing teams are equipped to sell and support our diversifying product portfolio + Build and scale high-engagement global teams while maintaining effective field communication programs and vendor/contract management **BASIC QUALIFICATIONS** + 15+ years of experience in sales, revenue, or GTM operations with senior leadership experience (3rd line+) in growth companies + Mix of public/private SaaS industry experience with company revenues of $500M+, ideally in a Rule of 40 environment + Demonstrated experience as a strategic thought leader, driving transformative global strategies and optimization initiatives to align sales and customer success motions and processes with revenue goals. + Demonstrated experience leading and scaling global teams with proven ability to attract, develop, and retain top talent + Strong financial acumen and expertise in sales planning, processes, and management methodologies across different segments and geographies + Very confident with Salesforce.com CRM and data-driven approach to business analysis, visualization, decision-making, highly effective communication and cross-functional collaboration skills with the ability to influence executives and gain consensus across stakeholders **PREFERRED QUALIFICATIONS** + Consulting experience or an MBA degree + Executive presence with the ability to influence at all levels and an innovative mindset around cutting-edge technologies + Experience with both product-led and sales-led growth motions across enterprise segments and channels + Willingness to travel occasionally and collaborate in-office with the leadership team The base salary range for this position is $275,000 - $345,000. This role may also be eligible for bonus, commission, equity, and/or benefits.Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Overall responsibility for leading Staffing Operations. Works to enhance technology and improve process efficiencies related to recruiting. Establishes staffing metrics, measurement and goal attainment, reports and communicates data with ASM leadership, and manages contract administration on all staffing-related expenses (staffing agencies, ADP enhancements, job fairs, etc.). Partners closely with the Manager, Staffing and Recruitment to execute strategy + Acts as a strategic partner to line leaders in order to understand current needs and anticipate future needs. + Works closely with Staffing Manager, Recruitment to set talent acquisition performance goals including requisitions filled, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Applies knowledge of Talent Acquisition and company policies and procedures to effectively advise best practices to increase efficiency and reduce time-to-fill to meet company staffing needs. + Creates strategy on filling ASM positions by employing various methods. + Develops and analyzes recruiting metrics to drive performance and provides insights for senior leadership. + Achieves talent acquisition performance goals including requisitions filled, cost per hire, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Ensures effective organization model, processes and technologies are in place to effectively execute against open funded requisitions, proposal needs, competitive/IDIQ needs, and pipeline requirements. + Provides feedback to program leadership and Resource Management Office on high priority staffing demands. + Provides recruitment strategy around proposals and capture activities and works with HR functional leads and ASM leadership to create staffing strategies for acquisitions and large-scale bids. + Ensures adherence to compliance standards, recruiting processes, and performance goals. + Overall responsibility for leading the Staffing operations function and team as designated. Oversees, directs, and mentors subordinate Staffing staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. **Minimum Qualifications** + Bachelor's Degree in Human Resources, Business Management, Communications, or a related field or equivalent relevant experience. + 6-8 years of recruiting experience with 2-5 years of experience leading a recruiting team. Government contracting experience is a plus. **Other Job Specific Skills** + Strong Microsoft Office suite skills + Strong communication, interpersonal, and networking skills + Ability to effectively organize, prioritize, and manage multiple tasks + Demonstrated experience developing recruiting strategies that align with business priorities + Experience developing weekly/monthly reports and delivering data and analysis to senior leadership + Familiarity with Human Resource law and knowledge of OFCCP regulations + Experience with Applicant Tracking Systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120,000 - 150,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

About Bennett Family of Companies From our humble beginnings as a small family business to our exponential growth into a family of companies, our core values have never wavered. As Atlanta's #1 Woman-Owned Business, “We Care” is a motto that begins with CEO Marcia Taylor and drives every employee, owner-operator, contractor and agent within Bennett to provide outstanding customer service. Our commitment to a culture of safety and emphasis on family is unparalleled. Our specialized, innovative, and integrated solutions make us a proven leader in the transportation, distribution, global logistics and supply chain industry. Bennett On-Site Services, a division of the Bennett Family of Companies, is seeking a Region Manager for the Northeast Region of the United States. Position Summary: Manage existing and recruit new quality freight agents to Bennett. Develop new business/accounts as well as manage existing to growth that align with profitability standards. Exceed individual Region budget and manage Field office performance to established financial goals. Manage assigned Accounts Receivable to standard. Recruit fleet capacity to exceed goals. Duties: Increase Bennett revenue by recruiting/ on-boarding new agents and support/ manage existing agents to growth and profitability. Increase Bennett revenue through business development initiatives while managing existing accounts for additional growth and profitability. Work with New and develop current freight agents and Company Terminals in sales and business development.Establish a collaborative environment to support mutual growth and success, Work with agents, terminals and corporate staff to meet/exceed regional budget. Play and active role in recruiting additional capacity to the Bennett Family of Companies. Interface with all Company Departments, mainly AR, Credit, and Operations to ensure overall compliance with Company policies and procedures. Daily, Weekly, and Monthly reporting as required. Extensive knowledge of Excel, Word, PPT. Budgeting and forecasting experience helpful. Qualifications Requirements: Must possess 3-10 years proven Transportation Industry experiences with sales, operations, and management. Must be able to travel as needed. Must be self motivated and possess a strong business sense coupled with the ability to make daily decisions that impact agents. drivers, employees and customers. EEO/Vets/Women/Minorities/Disabled *****************

Administration/Director Date Available: 07/01/2026 Closing Date:

Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:This role leads a sales team promoting life-changing treatments for people with serious neurological, endocrine and psychiatric disorders. The successful candidate recruits and develops a diverse, high-performing team to exceed sales goals within an assigned region while managing key projects and collaborating with commercial cross-functional teams. They provide strategic direction, field coaching, and develop specialty pharmacy fulfillment access strategies. The position requires excellent relationship-building abilities with internal and external stakeholders, impactful communication skills, and the ability to execute successful sales meetings while guiding the team toward effective solutions. _ Your Contributions (include, but are not limited to): Leadership & Talent Management Lead regional sales team by recruiting, developing, and retaining top talent Provide strategic direction and performance coaching to achieve team excellence Support team development and ensure proper onboarding of new team members Strategy & Execution Drive regional implementation of sales strategies to meet or exceed sales objectives Develop targeted strategies for psychiatric and neurological markets Identify regional opportunities and remove barriers to team success Foster innovative sales approaches and best practices Performance Management Analyze sales data and market trends to inform strategic decisions Hold team accountable for execution of sales strategies and meeting objectives Consistently spends time with each account specialist in the field to observe and coach performance Provide regular performance feedback and development opportunities Business Operations Manage regional budgets and expenses effectively Ensure compliance with Neurocrine policies, FDA guidelines, and industry standards Maintain open communication between field teams and headquarters Stakeholder Engagement Is a known entity with key opinion leaders and healthcare professionals within their Region Develop and maintain relationships with key opinion leaders and healthcare professionals Engage with local professional and patient advocacy groups Coordinate with pharmacies and payers to optimize market access Cross-Functional Collaboration Align with marketing, training, sales operations and other departments Requirements: BS/BA degree AND 8+ years of sales experience in biotech/pharmaceuticals industry, including 3+ years of first-line sales management experience typically acquired through progressively responsible sales roles. Demonstrated track record of successfully building OR Master's degree preferred AND 6+ years of experience as show above. OR PhD AND 4+ years of experience as show above Sees broader organizational impact across departments/divisions Strong sales disposition and business acumen Proven sales performance (meeting/exceeding quotas, rankings, recognition awards) Successful launch experience in complex, competitive environments Effectively manages change and can act without complete information Maintains composure under pressure Strong understanding of healthcare regulatory environment Entrepreneurial mindset suitable for startup environments Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to lead through ambiguity and provide team with directional clarity instead of perfect answers Knowledge of functional discipline best practices and related business concepts Improves tools and processes within functional area Developing internal reputation in area of expertise Leads cross-functional teams and demonstrates leadership skills Sees broader organizational impact across departments/divisions Strong computer and technical skills Excellent communication, problem-solving, and analytical thinking abilities Manages multiple projects/deadlines with high accuracy and efficiency Thrives in collaborative, performance-based, fast-paced environments Adaptable learner who enjoys unfamiliar challenges Upholds high ethical standards Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $169,000.00-$231,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.

Job DescriptionDescription: Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work. THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You'll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You'll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards. You'll report to a District Manager and play a key role in service quality, revenue protection, and customer satisfaction. KEY ACCOUNTABILITIES Lead, train, and hold accountable a team of 4-10 technicians Maintain vault accuracy, cash integrity, and route-wide cash reconciliation Oversee schedules, route assignments, and technician efficiency Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance Ensure rapid service response times and equipment reliability Uphold location-level operational standards across the region Build strong partnerships with location owners to support retention Track route KPIs and use data to drive performance improvements Support the District Manager with insights, problem-solving, and operational execution Requirements: 5+ years in operations, field service, route management, or warehouse leadership Experienced in leading hourly teams with clear accountability Strong operational instincts - you know how to run a tight route Comfortable with cash handling and accuracy under pressure Mechanically curious and able to guide techs through troubleshooting Calm under pressure and decisive in the field Strong communicator who builds trust with both teams and partners Gaming or regulated industry experience is a plus Able to obtain IGB credentials

Untitled Document Director OR Senior Director for Access and Equity & Title IX Coordinator Posting Category: E About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at ******************* Application Deadline: Open Until Filled Application Process: Please click the "Apply Now" button to submit an online application. Submit cover letter, resume, and list of three references (with phone number & email addresses). Salary Ranges: Director: $90,000 - $110,000 OR Senior Director: $110,000 - $130,000 Primary Function: The Director OR Senior Director for Access and Equity & Title IX Coordinator reports to the Vice Chancellor, Finance & Administration. The Director OR Senior Director develops, administers, and evaluates policies and programs designed to promote diversity, equity, inclusion and belonging; ensures compliance with laws and regulations addressing access and equity; serves as the Title IX, Title VI, ADA/504 Coordinator, Equal Employment Opportunity Officer, and Affirmative Action Officer; and advises and assists the University administration on a range of related campus issues, initiatives, policies, and priorities. Summary: The Director OR Senior Director for Access and Equity Office (AEO) and Title IX Coordinator is responsible for ensuring compliance with all state and federal civil rights regulations, preventing discrimination, and investigating complaints. The Director OR Senior Director leads the AEO and oversees programs, policies, and procedures related to equal opportunity and non-discrimination. Duties and Responsibilities include: * Compliance: Ensures compliance with Title IX, Equal Employment Opportunity and other federal regulations, state civil rights requirements, and other applicable laws * Education and Research: Trains students, faculty, and staff on Title IX obligations and raises awareness of diversity, equity, inclusion and belonging. Performs special projects and studies related to the work of the office. * Reporting: Ensures employees are trained to report potential discrimination * Complaints: Investigates complaints of discrimination, including sexual harassment. Oversees case management for both internal and external complaints * Monitoring: Monitors the implementation of civil rights laws and regulations including admissions, education programs, and activities * Collaboration: Collaborates with other professionals, such as the cabinet, deans, faculty, staff, related offices, committees, human resources, and legal counsel * Systemic problems: Identifies patterns of behavior or systemic problems that arise from complaints and collaborates with human resources on solutions * Leadership: Leads the AEO office, including recruiting, managing, developing and assessing staff performance. Duties and Responsibilities Access and Equity: Ensure compliance with laws, regulations and policies regarding non-discrimination, diversity, equity and inclusion; create and maintain university policies that relate to non-discrimination, diversity, equity and inclusion, and serve as consultant for unit level policies regarding said areas; serve as a subject matter expert and advisor on practices, projects and initiatives that relate to non-discrimination, diversity, equity and inclusion initiatives; advise administrative leaders and community members to assist in preventing, identifying, and appropriately addressing issues and concerns related to non-discrimination, diversity, equity, and inclusion. Serve as the University's coordinator of compliance for EEO regulations, Title VI, and Title VII. Oversee and conduct intake assessments and investigations in response to discrimination complaints filed internally by students, faculty, staff, vendors, and campus guests and visitors, to address concerns; prepare and coordinate responses to complaints filed with federal and state agencies, such as the Illinois Department of Human Rights, the Equal Employment Opportunity Commission, and the federal and state Department of Labor. Monitor and analyze data related to reports of discrimination, harassment, sex-based misconduct, and/or barriers to access; In coordination with campus stakeholders, identify incident trends and develop targeted intervention strategies. Title IX: Serve as Title IX Coordinator; provide training to the university community and participate in content review and creation for system-wide training; maintain policies, guidelines, and procedures for adjudicating informal and formal complaints of sexual harassment, sexual assault, domestic violence, dating violence, and stalking; ensure compliance with Title IX regulations by monitoring emerging regulations, case law, and best practices; oversee compliance with policy and procedures in the investigation and hearing process for students and employees; prepare or direct the preparation of special and required reports and other compliance mandates. Oversee and enforce the implementation of appropriate supportive measures for all individuals reporting sexual misconduct; oversee and enforce the implementation of accommodations/modifications for individuals experiencing pregnancy or related conditions. Conduct climate assessments aimed at identifying barriers to reporting, perceptions and experiences of sexual violence on campus, and related campus climate elements. Develop and coordinate Title IX education and sexual misconduct prevention plan for campus community. Affirmative Action Compliance: Develop and direct the implementation of strategies for inclusive hiring, oversee the development and implementation of inclusive hiring training programs, and prepare executive reports to measure results and effectiveness. Direct and coordinate the University's academic hiring compliance activities; develop and administer University academic search guidelines; develop and direct the implementation of training and support materials for search committees and hiring managers to address implicit bias and to promote inclusive hiring practices. Enforce and monitor the University's search guidelines, ensuring consistency in hiring practices and identifying emerging needs or trends requiring the creation or alterations of hiring guidelines. Manage the development of affirmative action compliance plans, including the collection and analysis of data, creation of executive summaries for senior leadership, development and assessment of data-informed hiring goals, and the maintenance of records in accordance with applicable regulations. ADA: Serve as campus ADA and 504 Coordinator; oversee the interactive and approval process for workplace accommodations; advise and provide compliance oversight to campus administrators regarding accessibility compliance, including the Director of Digital Accessibility, Digital Accessibility Specialists, Director of the Office of Disability Services, and others engaging in accessibility compliance activities (i.e. digital accessibility, academic accommodations, physical accessibility, etc.) Education and Training: Develop, deliver, maintain, and assist with diversity, inclusion, and belonging, equal opportunity, nondiscrimination, and inclusive training such as: search committee training and orientation; non-discrimination training; implicit bias training; Title IX and Title VII training; ADA training, etc. Serve as a subject matter expert to members of the campus community in the areas of equity compliance, institutional equity, nondiscrimination, and related topics. Develop and coordinate institutional activities and strategies related to diversity, equity, and inclusion; accessibility; sex-based misconduct prevention; and other related topics. Office Management: Oversee and supervise office staff and operations; including the monitoring of office budgets and external contracts. Create and oversee the maintenance of reporting systems, web sites, and AEO-related programming logistics. Oversee the completion of timely reports and audit responses for the U of I system, Board of Trustees, President's Office, Office of Ethics and Compliance, the Illinois Department of Human Rights, the Illinois Attorney General's Office, the Illinois Board of Higher Education, OFCCP, and other related reports. Outreach and Other Duties: Identify and engage campus and community stakeholders to promote diversity and inclusion initiatives. Serve on University committees and system-wide committees as the AEO and/or Title IX representative, including the Threat Assessment Team, Campus Behavioral Intervention Team, Chancellor's Committee on Belonging, Dignity, and Justice, and related groups. Other duties and responsibilities as appropriate for the Director for Access and Equity & Title IX Coordinator. Minimum Qualifications: A bachelor's degree in a related field. A minimum of five years of progressive experience in one or more of the following areas: Title IX; Title VII, ADA, Affirmative Action Reporting, Student Affairs; Equity, Diversity and/or Inclusion. Experience and proficiency in managing external complaints with administrative agencies, including investigation, witness preparation, position statements (written and oral), and compliance monitoring Project management and workgroup facilitation experience. Strong commitment to affirmative action, diversity, inclusion, and belonging. Preferred Qualifications: Master's degree in a related field. ATIXA certified. Experience developing and delivering DEI&B training and/or educational programs. Knowledge, Skills & Abilities: Strong communication and interpersonal skills, including public speaking and training facilitation skills along with written communications, administrative and organizational talents. Proven ability to use independent judgment to make sound decisions. Ability to multi-task and identify priorities without compromising accuracy, responsiveness, and customer service. Proven ability to manage multiple projects at one time with diverse audiences while meeting deadlines. Knowledge of and/or experience developing and managing affirmative action plans. Creative problem-solving experience. Demonstrated teamwork approach and use of tact and diplomacy when dealing with stressful and difficult situations. Demonstrated integrity and experience handling confidential/sensitive information in a highly professional manner. Employment Policies and other information: UIS is an affirmative action/equal opportunity employer with a strong institutional commitment to recruitment and retention of a diverse and inclusive campus community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility. The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law. The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System. * You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages. * Your pension from the State Universities Retirement System may affect the amount of your: * Social Security benefit and * Social Security benefit as a spouse Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at ******************** or call ************. * Please Note: All postings close at 5:00pm CST on the posting close date.*

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer: + Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful. + Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships. + Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction. + Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects. + Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. + A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve. + Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization. **Preferred Qualifications** + A deep understanding of digital transformation in modern enterprises + Strong C-suite relationships in enterprises globally + MBA PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Full-time Description Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work. THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You'll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You'll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards. You'll report to a District Manager and play a key role in service quality, revenue protection, and customer satisfaction. KEY ACCOUNTABILITIES Lead, train, and hold accountable a team of 4-10 technicians Maintain vault accuracy, cash integrity, and route-wide cash reconciliation Oversee schedules, route assignments, and technician efficiency Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance Ensure rapid service response times and equipment reliability Uphold location-level operational standards across the region Build strong partnerships with location owners to support retention Track route KPIs and use data to drive performance improvements Support the District Manager with insights, problem-solving, and operational execution Requirements 5+ years in operations, field service, route management, or warehouse leadership Experienced in leading hourly teams with clear accountability Strong operational instincts - you know how to run a tight route Comfortable with cash handling and accuracy under pressure Mechanically curious and able to guide techs through troubleshooting Calm under pressure and decisive in the field Strong communicator who builds trust with both teams and partners Gaming or regulated industry experience is a plus Able to obtain IGB credentials Salary Description $60,000 - $80,000