Vice President, Customer Financial Services & Financial Intelligence
Operations director job in Lansing, MI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**Position Overview**
The Vice President, Customer Financial Services & Financial Intelligence (CFS/FI) is a senior finance executive responsible for leading largescale, endtoend customer finance operations and associated transformation initiatives across Lumen. The role provides strategic and operational leadership for QuotetoCash and RecordtoReport, including billing, collections, credit, dispute management, customerfacing financial operations, and enterprise financial intelligence, reporting, and analytics.
This executive role is designed for a leader who can operate at scale-setting vision, aligning crossfunctional stakeholders, and sponsoring complex, multiyear programs that improve accuracy, efficiency, transparency, and customer experience. The VP partners closely with the Controller, CFO organization, Sales, Operations, IT, and external vendors, and regularly interfaces with senior executives to ensure alignment with enterprise priorities.
**Key Accountabilities**
+ Establish and communicate the longterm vision and strategic roadmap for Customer Financial Services and Financial Intelligence, aligned to enterprise financial, operational, and customer objectives.
+ Serve as a trusted advisor to the Chief Accounting Officer & Controller and broader executive leadership on customer finance operations, performance trends, risks, and transformation opportunities.
+ Lead through influence across highly matrixed organizations, ensuring strong alignment between Finance, Sales, Operations, Technology, and shared services partners.
+ Sponsor and govern largescale, crossfunctional transformation programs spanning billing, accounts receivable, dispute resolution, revenue assurance, reporting, and analytics.
+ Drive modernization of processes, systems, and data capabilities to improve invoice accuracy, reduce cycle times, strengthen controls, and enable datadriven decisionmaking.
+ Champion automation, advanced analytics, and emerging technologies to sustainably reduce manual effort, improve throughput, and increase operational resilience.
+ Lead financial intelligence and reporting capabilities that support the Controller organization, Sales leadership, and executive management with timely, accurate, and actionable insights.
+ Oversee the evolution of reporting hierarchies, segmentation, metrics, and management scorecards to support planning, forecasting, and executive decisionmaking.
+ Ensure reporting processes and outputs are scalable, wellcontrolled, and aligned with enterprise financial standards.
+ Proactively identify and mitigate operational, financial, and compliance risks associated with largescale customer transactions and data flows.
+ Lead and develop senior leaders across multiple customer finance and financial intelligence functions, fostering a culture of accountability, collaboration, and continuous improvement.
+ Set clear expectations, objectives, and performance standards for leaders and teams operating in a global, multilocation environment.
**Success Measures**
+ Sustained improvements in invoice accuracy, timeliness, and customer experience.
+ Improved accounts receivable performance and dispute resolution effectiveness.
+ Delivery of major transformation initiatives on time and aligned to business outcomes.
+ Strong governance, control environment, and audit outcomes.
+ High engagement, capability, and performance of leadership teams.
**Qualifications and Experience**
+ Extensive senior level experience in finance operations, controllership, or enterprise transformation within a large, complex organization.
+ Demonstrated success leading largescale, crossfunctional programs that drive measurable operational and financial outcomes.
+ Deep understanding of customer finance domains such as billing, accounts receivable, dispute management, revenue assurance, and financial reporting.
+ Proven ability to lead through influence in matrixed environments and partner effectively with senior executives.
+ Strong executive communication skills, with the ability to translate complex operational and financial topics into clear, actionable insights.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$238,076 - $317,434 in all states.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-REMOTE
\#LI-SB1
Requisition #: 341018
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Director of Operations
Operations director job in Ann Arbor, MI
Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance
Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council).
Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits.
Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council.
Prepare and administer all payroll functions.
Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish.
Insure the filing of all required federal, state and diocesan reports.
Monitor and oversee budgetary compliance for all departments.
Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding.
Compute and distribute Catholic school and homeschool tuition subsidies.
B. Facilities
Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.).
Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment.
Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council.
Supervise all arrangements and contracts with outside contractors.
Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page.
C. Personnel and General Management
Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor.
Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed.
Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel.
Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services.
Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel.
Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.
Easy ApplyExecutive Director, Medical Affairs Strategy Excellence & Operations
Operations director job in Lansing, MI
As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy.
The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization.
Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas.
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**Key Responsibilities Include:**
**Strategic Leadership and Execution**
+ Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization.
+ Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions
+ Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals.
+ Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership.
+ Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies
+ Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution.
**Operational Excellence and Team Management**
+ Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including:
+ Global Asset Strategic Planning
+ Business Solutions and Analytics
+ Vendor and Contracts management
+ Global Medical Evidence Operations
+ Governance and Procedures
+ Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses)
+ Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently
+ Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors)
+ Will ensure assignment of Med Excellence activities/projects to Otsuka priorities
+ Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally
+ Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars
+ Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results
+ Builds relationships with key internal and external stakeholders, including industry partners
**Performance Monitoring and Reporting**
+ Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution
+ Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed
+ Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions
+ Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals
**Qualifications**
**Education and Experience:**
+ Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred
+ Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy
+ Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations
**Skills and Competencies:**
+ Demonstrated ability to lead and inspire high-performing teams
+ Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting
+ Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function
+ Excellent communication and interpersonal skills, with the ability to influence cross-functional teams
+ Strong analytical and problem-solving skills to address complex challenges within medical affairs
+ Ability to lead a team and influence organizational level decisions
+ Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support
+ Strategic thinking acumen and record of accomplishment for operational excellence
+ Ability to rapidly pivot based on evolving corporate strategy and direction
+ Proficiency in pharma code and all guidelines concerning medical affairs activities
+ Excellent presentation skills and ability to communicate complex scientific information
+ Motivated, disciplined, pro-active individual capable of effectively managing timelines
**Other Requirements:**
+ Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director of Operations
Operations director job in Montgomery, MI
Azra Games is looking for a Director of Operations to join our headquarters team in Sacramento, CA (hybrid ok!) The Director of Operations will be responsible for leading all on-site operations at our Sacramento headquarters while serving as a strategic partner across Finance, HR, and Legal. This role requires deep administrative expertise, strong legal acumen, and the ability to set the cultural tone for our office environment. You will manage critical operational systems, oversee contract and agreement processes, and ensure seamless coordination across departments while championing a positive, productive workplace culture.
As the operational leader for our headquarters, you will establish the standard for administrative excellence, develop efficient processes and workflows, and collaborate closely with leadership, Finance, HR, and Legal teams to ensure all operations run smoothly and support company objectives. This role demands both strategic vision and meticulous execution to deliver operational support that enables the organization to thrive.
What You'll Do
* Lead and manage all onsite operations for the Sacramento headquarters, ensuring smooth day-to-day functioning across departments
* Serve as the primary operational liaison and coordinator between Finance, HR, and Legal teams
* Review, manage, and coordinate various agreements, including vendor contracts, employment agreements, and other legal documents
* Act as the filter and point person for legal matters, coordinating with external counsel and internal stakeholders as needed
* Champion and cultivate a positive office culture, setting the operational tone and standards for the headquarters team
* Develop and maintain efficient operational workflows and systems that scale with organizational growth
* Support executive leadership with strategic administrative and operational initiatives
* Establish and enforce operational policies, procedures, and best practices
* Coordinate cross-departmental projects and initiatives to improve organizational efficiency
* Manage vendor relationships and negotiate service agreements
* Oversee office management, facilities coordination, and workplace experience initiatives
* Ensure compliance with company policies and regulatory requirements across all operational areas
* Partner with leadership to identify operational challenges and implement proactive solutions
* Build and maintain systems for tracking, organizing, and managing critical business documents and agreements
What We're Looking For
* 7+ years of progressive operations experience, with at least 3 years in a senior leadership or director-level role
* Strong background in Finance, HR, and/or Legal operations with demonstrated administrative excellence
* Experience reviewing and managing contracts, vendor agreements, and legal documents
* Proven ability to set cultural tone and lead by example in a professional office environment
* Expert knowledge of operational systems, process optimization, and cross-functional coordination
* Strong understanding of legal compliance, contract management, and risk mitigation
* Exceptional organizational skills with meticulous attention to detail
* Demonstrated ability to partner effectively with executive leadership and senior stakeholders
* Experience managing multiple concurrent projects and competing priorities
* Strong collaboration skills with the ability to translate strategic objectives into executed operational plans
* Professional presence demonstrating discretion, sound judgment, and high emotional intelligence
* Self-directed work style with excellent problem-solving abilities and proactive mindset
* Understanding of organizational culture-building and employee engagement best practices
* Bachelor's degree in Business Administration, Finance, Legal Studies, or related field (MBA, JD, or relevant advanced degree preferred)
Chief Operating Officer
Operations director job in Ann Arbor, MI
Job Description
We are seeking a dynamic, organized, and deeply likeable Integrator/COO to partner with our Visionary CEO in scaling a fast-growing Ann Arbor real estate investment and hospitality company. Our 5-year target is bold: invest $30M into Ann Arbor hospitality through creative value-add, grow the internal team from 3 to 12 employees, and build the systems, structure, and culture needed to become the region's premier experiential STR and boutique-hospitality operator.
This role is ideal for a leader with High B, High C, and High D Culture Index traits-a strong communicator, structured executor, decisive operator, and emotionally intelligent team builder. The Integrator will turn the company vision into reality through systemization, operational excellence, talent recruitment, and KPI-driven execution across acquisitions, renovations, design, and property performance.
If you excel at turning ideas into action, aligning teams, driving accountability, and leading with strong values, this is your chance to help build something extraordinary.
Compensation:
$110,000 - $160,000 yearly
Responsibilities:
Execute the company's 5-year vision: Break the long-term plan into annual, quarterly, and weekly objectives with clear priorities.
Build the team: Recruit, onboard, manage, and develop talent as the company grows from 3 to 12+ employees.
Implement systems & SOPs: Create workflows, playbooks, and operational procedures across all areas: acquisitions, underwriting, construction, renovations, design, property onboarding, maintenance, and guest operations.
Establish KPI dashboards: Track occupancy, ADR/RevPAR, project timelines, budget adherence, contractor performance, acquisition pipeline, and operational efficiency.
Manage daily operations: Coordinate construction schedules, ensure design execution, drive onboarding of new properties, and maintain high-quality property standards.
Run EOS: Lead L10 meetings, maintain accountability charts, align departments, and ensure consistent communication between the Visionary and the team.
Oversee acquisitions: Support underwriting, due diligence, CapEx planning, and investment analysis.
Optimize hospitality operations: Maintain a consistent, high-quality guest experience across all properties through strong processes, vendor management, and quality control.
Drive culture: Lead with integrity, foster a strong values-based culture, and act as a stabilizing force within the organization.
Continuous improvement: Identify bottlenecks, propose innovative solutions, and elevate operational quality company-wide.
Qualifications:
Proven success in a COO, Integrator, Director of Operations, or Operations Leadership role-preferably in real estate, hospitality, construction, or a fast-growth business-driven environment.
Demonstrated ability to scale a company, grow staff, or build organizational structure from the ground up.
Strong alignment with High B (communication), High C (process-focused), High D (driven leader) Culture Index traits.
Excellent project management-comfortable managing multiple renovations, acquisitions, and operational deadlines simultaneously.
Strong financial acumen: budgeting, forecasting, KPIs, underwriting, and feasibility analysis.
Experience building SOPs, systems, and scalable processes.
Talent for hiring, developing, and leading teams.
Tech-forward and comfortable with dashboards, KPIs, and project management tools.
Likeable, trustworthy, emotionally intelligent leader with strong values and high standards.
Passion for hospitality, short-term rentals, design, and creating memorable guest experiences.
About Company
The Arbor Collection is an experiential hospitality and real estate investment company based in Ann Arbor, Michigan, dedicated to designing the most unforgettable short-term rental experiences in Ann Arbor. We combine bold themed design, thoughtful renovations, luxury amenities, and warm hospitality across our growing portfolio. Our vision is to build a values-driven, innovative, and world-class brand in Ann Arbor hospitality while expanding our team and operational excellence.
Learn more at: TheArborCollectionStays.com
Director, Stadium Operations
Operations director job in Lansing, MI
Job Details Lansing, MIDescription
About the Lansing Lugnuts:
The Lansing Lugnuts, High-A affiliate of the Oakland Athletics, offer exciting baseball and a strong community connection at Jackson Field. Known for their fan-focused atmosphere and innovative events, the Lugnuts are a staple of the Lansing sports scene. The Lansing Lugnuts are a proud member club of Diamond Baseball Holdings (DBH). DBH was formed in 2021 to support, promote, and enhance Minor League Baseball through best practices, professional management, innovation, and investment.
Position Overview:
The Director, Stadium Operations will oversee general maintenance, upkeep and day-to-day operations of Jackson Field. Stadium Operations provides maintenance, clean-up, general ballpark operations, parking, and clubhouse operations for Jackson Field.
Essential Duties and Responsibilities:
Oversee stadium maintenance and operations for Jackson Field
Partner with DBH's Senior Director, Stadium Operations & Event Services to provide consistent, efficient, and superior facilities management
Prepare and manage the annual budget for annual stadium expenses
Strive to complete repairs and maintenance in-house when applicable
Attain high-level knowledge and adhere to all MLB PDL compliance regulations
Ensure Jackson Field is in compliance with MLB's PDL
Support operations of all Oakland Athletics and Jackson Field facility events including event and game-day setup, customer service, ticket taking, parking, security, field maintenance, and other operations as needed around the stadium
Recruit, hire, train, schedule, and lead seasonal Stadium Operations staff
Manage parking operations
Attain a deep knowledge of the ballpark and its amenities, and be able to direct fans accordingly
Ensure security and safety of patrons and co-workers at Jackson Field at all times. Develop & execute a Risk Management Safety Plan, work with Police Officers, Fire/Medical personnel, and County officials when necessary to secure the ballpark
Represent the Lansing Lugnuts and Oakland Athletics brand in a professional and positive manner both inside & outside the ballpark
Qualifications
Minimum Qualifications:
Bachelor's Degree (preferred but not required)
5 years' experience maintaining a venue or facility
Experience with some small engine equipment is a plus (leaf blower, pressure washer, lawn mower, weed eater, etc.)
Painting experience is a plus
Must be able to lift 50 lbs
Ability to safely operate equipment
Ability to solve problems quickly and professionally
Ability to work independently and as part of a team
Organized and detail oriented
Reliable and punctual
Ability to remain calm in a fast-paced environment (Standing continuously for multiple hours, as well as walking up and down stairs)
Must complete a successful background check
Must be able to work outdoor events on evenings, weekends and holidays
Director of Operations
Operations director job in Lansing, MI
Liaise with superior to make decisions for operational activities and set strategic goals
Plan and monitor the day-to-day running of business to ensure smooth progress
Supervise staff from different departments and provide constructive feedback
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
Manage procurement processes and coordinate material and resources allocation
Oversee customer support processes and organize them to enhance customer satisfaction
Review financial information and adjust operational budgets to promote profitability
Director of Operations
Operations director job in Ypsilanti, MI
At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking aDirector of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you.
The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community.
What Were Looking For:
Bachelors degree
Minimum of 5 years experience in nonprofit social services program supervision
Prior supervisory experience
Experience working in and managing diverse, client-facing programs
Strong critical thinking, implementation, and project management skills
Strong assessment skills
Operational proficiency with strong process-focus and change management skills
Clear and direct communication style
Demonstrated success in continuous quality improvement
Commitment to Hope Clinics mission, identity, and core values
What You'll Do:
Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs
Ensure programs are delivering quality services in alignment with mission and budget
Drive continuous quality improvement initiatives, identifying and implementing process enhancements
Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination
Support and coach program managers to strengthen leadership and mission-aligned decision-making
Provide direct support and engagement with program managers to address and resolve difficult client/patient issues
Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board
Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs
Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement
Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Years), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff.
A cover letter detailing your specific interest in Hope Clinic must accompany resume.
Resumes without a cover letter will not be considered.
Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.
Director,Plant Operations
Operations director job in Lansing, MI
Job Description
Title: Director, Plant Operations
Reports to: President
LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and packs for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! ******************
Summary:
The Director of Plant Operations is to oversee the daily operations of manufacturing plant for LGESMI, ensuring efficiency, safety and quality in production processes.
Responsibilities:
Partner with plant managers and leaders from Administration, HR and EHS functional teams/ department to identify site specific opportunities and translate those into action plans and goals.
Be a key representative of the plant and company to local, state officials and communities.
Collaborate with health/safety managers to develop and implement safety policies for general plant operation
Safety, Compliance and Coordination: Ensure strict adherence to OSHA, state, federal, and company regulations and maintain high competence in employee safety, facility housekeeping, sanitation, security, and safety.
Drives a strong and health safety culture that is compliant with regulations and engages employees to effectively decrease injury rate.
Partner with Plant Managers and Human Resources to continually evaluate opportunities to enhance and improve teamwork, especially within the plant leadership teams at each location.
Lead the Employee Relations, overseeing the implementation of a core strategy, process and execution of investigations of grievances and employee issues including but not limited to harassment, discrimination, policy violations and general performance concerns.
Develop and implement a comprehensive labor relations strategy to maintain a union-free environment and promote positive employee relations.
Guide the translation of the labor relations strategy to various lines of business and ensure alignment with business strategies
Delegate and assign work tasks to production staff to achieve set manufacturing targets
Optimize production process by eliminating wastes and other constraints to improve work efficiency
Oversee the long-term planning and initiatives geared towards enhanced operations
Prepare and submit to upper management regular reports of plant operations
Carry out research to discover ways of improving on existing operational processes
Maintain accurate inventory and ensure proper storage of received raw materials
Utilize cost-benefit analytical techniques in improving operational efficiency.
Qualifications:
Bachelor's degree required in industrial engineering or related field.
MBA or MS preferred, or equivalent, relevant experience
Experience:
10 to 15+ years of experience in operation management in a manufacturing plant setting.
7 to 10+ years of experience leading and managing multiple processes
Minimum of 7 years of experience in employee relations, labor relations experience preferred.
Prior experience in roles supporting hourly field or frontline team member organizations preferred.
Skills:
Strong interest in automotive industry and basic understanding of manufacturing process
Excellent communication and negotiation skills; both written and oral; experienced communicating with all levels of an organization across multiple geographies
High attention to detail and willingness to engage in manual work if needed, such as inventory verification preferred
Ability to achieve goals under pressure and tight milestones
Proficient in MS Office Suite
Strong written and oral communication skill
Ability to work with cross-functional teams
Organized and decisive decision maker
Detail oriented and strong understanding of multiple metrics
Ability to work flexible hours as needed to support entire production team
Ability to work flexible hours as needed to support and work with HQ and global sites
Regional Manager
Operations director job in Ann Arbor, MI
Job Description
Smile, you found us! Looking for a career change in 2025? Come find out what makes Peak "THE PLACE" to work and live. Our leadership team is currently looking for a "ROCKSTAR" Regional Manager to join our team to oversee the overall operations of our apartment communities in the varying areas of Michigan, Georgia, Illinois, Kentucky, Kansas and Wisconsin.
Ideal candidate will provide the following:
Exceptional leadership, direction, and support to their property managers and teams.
Must have a sharp eye for ensuring properties are operating at maximum efficiency and that high standards are always present.
Must be well versed with leasing, marketing, and analytical reporting.
Should be proficient and well versed with Fair Housing guidelines.
Proven track record of producing maximum cash flow and improving the property's long-term value.
Must be able to travel minimum 50% up to 75% of the time.
**SIGN ON BONUS INCLUDED**
Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer match.
If you are a positive person who likes to make things happen, this is the opportunity for you! We look forward to hearing from you! To find out more about PEAK, please visit us at Current Job Openings | Peak Management (peak-management.com) .
Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran
.
Requirements
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and
meeting with potential tenants.
Must be able to lift up to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather.
Core Value:
In order to achieve success, the Peak Management team must embrace certain core principles and values:
Positive People that Make it Happen!
I Can & I Will
I Care
No Drama
Keep Climbing
Benefits
We offer a competitive salary and generous benefit package, along with Paid Time Off (PTO) and 401(k) with ER matching.
Administrative Manager of Clinic Operations
Operations director job in Coldwater, MI
The Director of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals.
Duties:
Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%).
Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%).
Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%).
Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%).
Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%).
Performs other duties as assigned (5%).
Qualifications:
Education: Bachelor's degree
Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills.
Years of Experience: Five years of supervisory experience.
Physical Requirements:
Work is sedentary and light.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer
Operations Manager VitalRecords
Operations director job in Lansing, MI
Requirements
Competencies:
Problem solving skills
Experience in implementing quality concepts and practice in a service industry work environment
Detail-oriented work style
Organizational skills
Willing to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies)
Willing and able to do physical work when necessary
Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment
Work environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and eligibility requirements:
Supervisory experience (3-5 years preferred)
Valid driver's license with clean MVR and clean background check
High school diploma
Forklift certification
Must pass drug screen
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities
Salary Description 60,000
Restaurant Operations Manager
Operations director job in Ann Arbor, MI
Our YOU FIRST Philosophy In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That's where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following:
* One Shift - No Night Shifts. Ever.
* Opportunity to grow your career with a great company and great people!
* 24/7 Employee Assistance Program
* 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*
* As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
* Life Insurance*
* Short Term Disability*
* Long-Term Disability*
* Dental*
* Vision*
* Health Insurance*
* Bright Horizon - back up child and elder care*
* Spot Insurance*
* Supplemental Insurance (accident, critical illness, indemnity) *
* Meal Discount
* Complimentary premium access to the Calm App, plus 5 gift subscriptions
* Unlimited access to medical and behavioral telemedicine through Cirrus MD
* Tuition Reimbursement & High School Diploma Program
* Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
* Childcare Discount Program
* Paid Time Off (PTO)
* Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment
Responsibilities
About the Position
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We're not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others - and thus the beautiful cycle of restaurant life continues.
We have immense pride in our food which is why we don't subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.
Key Responsibilities
* Learns and supports our You First culture and core values
* Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
* Understands that we source great food for a reason and that our recipes must be followed
* Knows the restaurant sales and traffic goals - and works to exceed them
* Coaches and observes the First Watch Five Steps of Service being implemented at every table
* Understands the background story of our 10 Commitments - and puts them into action
* Responds with a sense of urgency to both customer and employee concerns
* Communicates and takes immediate ownership of repair and maintenance issues
* Is certified in food safety - and identifies and coaches in all areas of safe food handling
* Is continuously scouting for and interviewing candidates to join our team
* Keeps our company assets secure; including computers, point of sale, security systems and equipment
* Understands the key responsibilities of every position in the restaurant
* Puts an immediate stop to any inappropriate behavior, investigates as needed
* Trains, coaches, and develops team members daily
* Recognizes performance that goes above and beyond
* Accounts for all daily revenues and deposits
* Completes our admin duties - and gets required paperwork in on time
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyOperations Manager
Operations director job in Ann Arbor, MI
Would you be excited to work for a mission-oriented company that makes a deep and lasting impact on the lives of those we serve? Please read on! About Us Girls Group is a nonprofit mentoring agency with a vision to end generational poverty by helping economically disadvantaged young women achieve self-sufficiency. The ultimate ambition is that each young woman finds their voice, defines their goals and dreams, and moves forward in the world with pride and self-confidence. Services establish long-term and supportive mentoring relationships, which span middle school, high school, and continue through a young woman's college and career journey. At Girls Group we work as a team to ensure high quality, innovative, and mission-driven services. We are a supportive community of dedicated individuals who empower every young woman to write their greatest story. Girls Group is an equal opportunity and affirmative action employer.
About the Job
As an Operations Manager at Girls Group, you will have the chance to:
Work with a charismatic, effective, and high-performing team, dedicated to helping youth grow in confidence, leadership, and self-sufficiency.
Strengthen the systems and daily operations that make high quality programming possible for youth across multiple sites.
Evaluate current successes and concerns and create strategic summaries on how to make programs more sustainable, effective, and cost-effective.
Visit schools and program locations to observe sessions, support staff, and engage with participants to help ensure spaces feel welcoming and ready for learning.
Dive into attendance and data trends that help staff understand youth engagement and celebrate participant progress.
Partner with program teams to simplify processes, organize resources, and make it easier for both staff and youth to succeed.
Create clear summaries, visuals, and insights that guide decision making and keep the organization moving forward.
No two days are the same, and every day brings the opportunity to improve programs, connect with participants, build stronger systems, and support work that changes lives.
Key Responsibilities
Visit program sites regularly to observe session flow, facilitation quality, readiness, and overall participant engagement.
Determine reasons that attendance targets are not met, work closely with all Program Coordinators, create action plans for all 35 sites, and create a sustainable follow-up system.
Work with the Program Director and Executive Director to create a more measurement-based organization.
Ensure that spaces, materials, and logistics are consistently prepared to support high-quality programming.
Support youth engagement and retention by evaluating reminder outreach, follow-ups, and engagement-boosting communication.
Support staff with workflow expectations for documentation and follow-through.
Identify gaps or inconsistencies and work with staff to strengthen compliance.
Brainstorm opportunities to improve application compliance and mid-year enrollment.
Partner with Operations, Leadership, and Data staff to maintain a strong data system.
Support internal communication by sharing updates, expectations, and process changes across sites.
Create Gantt charts (or other related logistical programs) to keep staff and management more organized, and to prevent surprises during the year.
Ensure consistency in HR-adjacent processes and maintain organized, compliant operational records.
Develop and support training that strengthens staff capacity in internal processes, documentation, and operational skills.
Work with the Program Director, HR support, and pro-bono attorney to ensure that HR policies are current and applicable.
About You
Bachelor's degree required; Master's degree preferred in Business, Social Work, Education, Human Services, Youth Development, or a related field, OR an equivalent combination of education and experience.
Experience in project, program, or operations management within a youth serving nonprofit or educational setting.
Experience with documentation systems, attendance tracking, data integrity, or operational workflows strongly preferred.
Outstanding listening skills and an ability to communicate recommendations with insight and grace.
Ability to support others with empathy and professionalism, even during times of crisis.
Benefits
Generous paid time off and holidays, agency summer shutdown week, bereavement policy, maternity policy, BCN PCP Focus HMO health insurance, dental insurance, short- and long-term disability, life insurance, mileage reimbursement, professional development, professional committee opportunities, employee recognition and rewards, weekly supervision, social work licensing supervision, and training for new supervisors.
Auto-ApplyOperations Manager
Operations director job in Ann Arbor, MI
Job DescriptionJob Summary:We are seeking a full-time, exempt, highly skilled Operations Manager with a strong background in marketing, supply chain management, data analysis & reporting to oversee and optimize our operations within the battery and energy storage sector. This role requires a strategic thinker who can drive efficiency, enhance market positioning, and ensure seamless supply chain operations. This position will report to our Vice President of Sales. Additionally, this position will oversee an Operations Specialist overseas. Essential Functions:
Oversee daily operations, ensuring efficiency in delivery, sales, marketing, logistics, and distribution
Manage procurement, inventory, and vendor relationships to ensure cost-effective and timely delivery of materials
Skills in managing partnerships, contracts, and supplier relationships
Understanding battery chemistry, manufacturing processes, and energy storage solutions
Collaborate with the sales team to develop and implement strategies that enhance brand visibility and market penetration
Work closely with engineering, sales, and finance teams to align operational goals with business objectives
Identify areas for operational improvement and implement best practices to enhance productivity and reduce costs
Ensure adherence to industry regulations, safety standards, and environmental policies.
Monitor key performance indicators (KPIs), do analysis and generate reports to support decision-making
Define scope, objectives and deliverables in collaboration with different teams for annual, quarterly and monthly work plans, track progress and conduct performance evaluations
Experience in overseeing large-scale projects, ensuring timely execution and budget adherence
Proficiency in analyzing operational metrics and generating actionable insights
Understanding of industry trends, competitor strategies, and customer needs
Ability to develop and execute marketing campaigns that enhance visibility and sales
Strong communication skills to collaborate with suppliers, customers, and internal teams
Experience in leading cross-functional teams, fostering collaboration, and driving performance
Ability to address challenges proactively and implement effective solutions
Requirements For the Job:
Bachelor's degree in business administration in supply chain management, marketing, or engineering is required
Master's degree preferred
Must be fluent in English and Mandarin (Speaking, Reading, Writing, Listening)
5+ years of experience in operations management within the battery, energy storage, or renewable energy industry
Strong knowledge of supply chain logistics, procurement, and vendor management
Experience in marketing strategy development and execution
Excellent leadership, problem-solving, analytical and communication skills
Proficiency in ERP systems, data analytics, and project management tools
Preferred Skills:
Understanding of battery manufacturing processes and energy storage technologies
Experience with global supply chain management and sustainability initiatives
Ability to drive cost-saving measures and efficiency improvements
Work Environment & Expectations
Effectively manage competing job demands in a deadline-driven environment
Maintain composure and sound judgement under pressure
Adapt quickly to changing business needs and market conditions
Demonstrate resilience with facing complex operational challenges
Requires the ability to lift materials or boxes up to 50 pounds
May have long periods of sitting in an office environment
What we offer:
Competitive salary + Bonus Opportunity
Work Flexibility (9 a.m. - 5 p.m.), 1 day Remote
Medical
Dental
Vision
401k + Employer Match
Short Term Disability
Long Term Disability
Paid Time Off
Voluntary Life Insurance
Optional Critical Care, Accident Coverage
Employee Assistance Program
* Please Visit us at: *************************** Camel Energy, Inc., is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, Vietnam era veteran status, marital status, height, weight, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, transfers, leaves of absence, compensation, and training. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all discriminatory practices. *Camel Energy, Inc., is a drug-free workplace, and we use E-Verify to confirm the identity and employment eligibility of all new employees. Polygraph Protection Act employee rights Polygraph Protection Act employee rights SPANISHYour Rights Under USERRAYour Rights Under USERRA
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Port Operations Manager - Diego Garcia
Operations director job in Lansing, MI
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Operations Manager VitalRecords
Operations director job in Lansing, MI
Description:
Summary: The Operations Manager's responsibilities include but are not limited to implementing quality concepts throughout the operational processes to make continuous improvements; supervising records center/vault operations and delivery service; maintaining proper staffing; and reaching specific operational benchmarks.
Essential functions:
Personnel Management - Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.
Quality tracking and improvement - Candidate will work with Area Vice President and Director of Operations to improve the Company's quality program
Forecast Requirements - Responsible for budget control, budget reporting, and taking corrective actions to maintain fiscal responsibility.
Facilities/Equipment Maintenance - Responsible for maintaining clean and efficient facilities including vehicle/equipment maintenance. Properly maintain and control the use of currently available rack space and evaluate the need for additional racks.
Inventory Control - Responsible for daily records center/vault operations. Includes the auditing of daily paperwork, overseeing and reconciling daily vault inventories of critical accounts. Conduct and supervise bay audits.
Customer Service - Responsible for providing courteous and attentive treatment of all customers' needs by presenting a professional and positive image when interacting with customers in person and over the phone.
Requirements:
Competencies:
Problem solving skills
Experience in implementing quality concepts and practice in a service industry work environment
Detail-oriented work style
Organizational skills
Willing to take responsibilities for daily operations even if personal sacrifices are required (have cell phone, able to cover any shift, and run emergencies)
Willing and able to do physical work when necessary
Commitment to being a key leader in disaster recovery environment and embracing the unique requirements of servicing both internal and external customers in such an environment
Work environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and eligibility requirements:
Supervisory experience (3-5 years preferred)
Valid driver's license with clean MVR and clean background check
High school diploma
Forklift certification
Must pass drug screen
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities
Operations Manager
Operations director job in Belleville, MI
We are AUTOKINITON (pronounced auto-ken-i-TAHN) AUTOKINITON delivers operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics.
We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
To help us drive excellence, you'll get to:
* Directs and coordinates activities to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through sub Leads and facilitates meetings.
* Represents production in corporate and in-plant meetings.
* Coordinates production activities with materials, purchasing, maintenance, tooling, engineering and quality to obtain optimum production and utilization of human resources, machines and equipment.
* Reviews and analyzes production, quality control, maintenance, tooling and operational reports to determine causes of nonconformity with product specifications and operating or production problems.
* Consults with engineering, tooling and maintenance personnel relative to modification of machines and equipment in order to improve production and quality of products.
* Helps establish goals for key metrics areas (Quality, HPH, and Safety)
* Plans and implements corrective actions for targets that are not met.
* Drive the improvement of safety, quality, housekeeping, teamwork improvement activities, attendance, and administrative procedures.
* Drive cost reduction through a systematic approach to identify and eliminate waste with continuous improvement in all processes and products provided by the company.
* Oversee Daily Operations: Keep departments running smoothly and efficiently, ensuring smooth workflows from input to output.
* Staff Management: Recruit, train, supervise, and motivate employees, setting performance standards and fostering productivity.
* Process Improvement: Analyze data to identify bottlenecks and implement new strategies or technologies to boost efficiency and cut costs.
* Budget & Finance: Manage operational budgets, control expenses, and analyze financial data to support strategic decisions.
* Quality & Compliance: Implement quality assurance programs, monitor KPIs, and ensure adherence to industry regulations and company policies.
* Strategic Planning: Contribute to long-term goals, develop operational policies, and support senior leadership.
* Cross-Functional Collaboration: Coordinate with other departments (IT, HR, Finance) to align operations with broader business objectives.
This full-time salary role is a part of our Operations team and reports to the Plant Manager.
Required experience:
* Bachelor's degree (B. A.) from four-year college or university; or five years plus related experience and/or training; or equivalent combination of education and experience.
* Ability to work with the following software packages or programs:
* Microsoft Office at an intermediate level
* Effective email and electronic communication skills are required.
* Leadership & Interpersonal: Motivating teams, building relationships, and resolving conflicts.
* Problem-Solving & Analytical: Identifying issues, interpreting data, and making informed, data-driven decisions.
* Communication: Clearly conveying information and fostering collaboration across all levels.
* Organizational & Project Management: Juggling multiple tasks, coordinating projects, and managing resources effectively.
* Financial Acumen: Budgeting, forecasting, and understanding financial implications of decisions.
* Adaptability: Responding effectively to changing demands and challenges.
* Technical Proficiency: Comfort with relevant software and digital tools.
Working conditions:
* We'll provide position-specific details including physical and focused efforts, working environment and conditions, and reasonable accommodations during the interview process.
Where you'll be:
This position is located at our Belleville Plant 2 location in Belleville Mi. Offering many community events, resources, programs, and recreational opportunities for you and your family.
Community features:
* Lakes and Parks
* Restaurants and Dining
* Close to highways (I-94 and I-275)
Why you'll enjoy working here:
* Competitive Wages and Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Company contribution match, and 14 paid holidays, including a bridge holiday in December.
* Work-Life Balance: Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make it that far. We support your personal and professional priorities as they impact your well-being.
* Growth Opportunities: Take your career to the next level through tuition reimbursement programs, on-the-job training, learning management systems, and advancement opportunities from within our organization.
* Learning and Development: We empower all our Associates - from entry-level to senior-level - with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.
AUTOKINITON Promotes a dynamic and collaborative work environment for everyone.
AUTOKINITON is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. AUTOKINITON makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Posted Date
11/4/2025
Emission Certification & Compliance Test Operations Manager
Operations director job in Superior, MI
Hyundai America Technical Center, Inc. (HATCI)'s Regulation & Certification Department is currently seeking a Certification and Compliance Manager for the emission test team at the Superior Township facility in Michigan, just east of Ann Arbor. HATCI's Certification & Compliance Team helps support Hyundai and Kia vehicles meeting the challenging environmental, and emissions standards at the federal, state, and local levels, through certification & in-use testing.
The Certification & Compliance Test Manager is responsible for overseeing the emission certification & compliance test team and in-use procurement team. The emission certification & compliance test team is responsible for the following: Cert Localization testing, EPA confirmatory testing, IUVP/IUCP in-use testing, emission investigation testing, EPA/CARB in-use surveillance testing, coast-down audit testing, PEMS RDE validation, and pre-IUVP durability fleet emission validation. Testing includes EV, PHEV, HEV and ICE technologies, and certification EDV, FEDV, EVAP, DDV.
The in-use procurement team is responsible for procuring Hyundai / Genesis / Kia owner vehicles for the in-use verification program, in-use confirmatory program, or emission compliance investigations. Mailings, responses, owner communications including scheduling are handled in-house. The procurement team covers Ann Arbor MI, Chino CA, and CO (TRP) for high altitude.
The test operations manager needs to be knowledgeable in compliance & certification test practices, emission test practices, current & future regulatory requirements, CFR (Code of Federal Regulation) & CCR (Code of California Regulation).
WHAT YOU WILL DO
Essential Duties and Responsibilities include:
* Responsible for managing emissions & fuel economy testing for the Certification and Compliance Team.
* Responsible for managing In-Use Procurement Team
* Responsible for planning, monitoring, and managing the team's budgets
* A proven disciplined and organized leader capable of delivering results; strengthening the team; and communicating effectively
* Data Analysis involves assessment of test results and other data from areas such as certification, in-use compliance, fleet emissions durability, PEMS, emission investigations, coast-down
* Set and monitor annual goals for each team and induvial team member
* Conduct annual performance reviews
* Develop and maintain test processes to ensure proper execution of official EPA and CARB testing. Proactively follow up on all issues related to this topic.
* Review federal and state regulations related to EPA and CARB test procedures. Ensure that current processes meet all requirements and assist management to address any discrepancies.
* Be capable of understanding powertrain and emission control system testing operations and be highly capable of quickly understanding and interpreting technical problems and issues as represented in testing system problems.
* Create and present technical reports as assigned.
* Perform additional projects assigned.
* Exceptional organization and communication skills, both oral and written, are necessary for this position. Conflict resolution between test requestors and test entities would be another critical factor in this role
* Travel up to 15% of time domestically and internationally is possible.
Qualifications and Requirements
* Demonstrated ability to communicate effectively with upper management, executive staff, and peers.
* Demonstrated knowledge of the certification process, including automotive certification testing, automotive engineering principles and operations.
* Demonstrated knowledge of vehicle test & emission regulations, such as CFR 40 Parts 86, 600, and 1066, or a clear understanding of capability necessary to review, interpret, and apply such regulations. Including Tier 4 Multipollutant & ACC2 new rule making.
* Automotive manufacturing knowledge beneficial
* Engine system and engine management operation knowledge beneficial
* Working knowledge of HEV / PHEV / BEV would be beneficial.
* Working knowledge of ETAS (INCA) and/or CAN DB tools would be beneficial.
* Demonstrated ability to maintain confidentiality, high integrity and ethical behavior.
* Demonstrated ability to adapt to rapidly changing business requirements.
HOW WILL YOU MAKE AN IMPACT
Skills and Knowledege
* Emission certification or compliance test practices
* In-Use procurement practices
* CFR & CCR
* 1066 knowledge
* Tier 4 / LEV 4 knowledge
* Emission test report quality assurance knowledge
WHAT YOU WILL BRING TO THE ROLE
* Bachelors In Engineering (Electrical, Automotive, or Mechanical preferred)
* Leading or managing people with emission test projects and customer service
* 5+yr. US emission certification testing or emission compliance testing
* 5+yr. emission lab testing
* 3+yr. IUVP (in-use)
* PEMS / RDE experience
* Coast-down experience
* Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
* Hyundai America Technical Center, Inc. (HATCI) is an Equal Opportunity Employer included Disabled and Veteran. VEVRAA Federal contractor.
WHAT HYUNDAI CAN OFFER YOU
* Zero-dollar employee premiums on Medical, Dental, and Vision for you and your family
* 100% employer-paid disability and life insurance
* Generous paid time off including vacation, sick and abundant holidays
* A global environment that fosters diversity
* Competitive salaries
* Retirement savings and planning benefits
* Flexible work hours, and hybrid work schedule options
* Access to health savings accounts and flexible spending accounts
STILL INTERESTED? WHY NOT APPLY?
Director of Operations
Operations director job in Ypsilanti, MI
At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you.
The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community.
What We're Looking For:
Bachelor's degree
Minimum of 5 years' experience in nonprofit social services program supervision
Prior supervisory experience
Experience working in and managing diverse, client-facing programs
Strong critical thinking, implementation, and project management skills
Strong assessment skills
Operational proficiency with strong process-focus and change management skills
Clear and direct communication style
Demonstrated success in continuous quality improvement
Commitment to Hope Clinic's mission, identity, and core values
What You'll Do:
Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs
Ensure programs are delivering quality services in alignment with mission and budget
Drive continuous quality improvement initiatives, identifying and implementing process enhancements
Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination
Support and coach program managers to strengthen leadership and mission-aligned decision-making
Provide direct support and engagement with program managers to address and resolve difficult client/patient issues
Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board
Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs
Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement
Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff.
A cover letter detailing your specific interest in Hope Clinic must accompany resume.
Resumes without a cover letter will not be considered.
Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.